"Great For the Price"
In general, the hotel was clean and nicely decorated but there are subtle signs of in progress redecoration. The walls in our room were plain with no artwork. No refrigerator and no chair. The room had a big comfortable bed, desk and giant open space between the bed and window with only a standing lamp in the corner. We had a late check in and requested […] a late check out. The staff agreed but it seems that nobody got the memo. We got several calls the next morning asking if we would be staying an extra day. The most annoying part of our stay was the repeated false fire alarms starting at 8:30am, 8:40am, 9:00am, 10:20am and finally at 11:15am. The hotel was nice enough to visit again and see if they have made changes. For the price, you can't beat it especially if they finish decorating. Read moreGenuine Hotels.com guest review
Great experience & Tim took great care of us.Genuine Hotels.com guest review
Location is perfect regarding proximity to freeway! Suggestion: ▪️additional signage ▪️Update to reference that, 'yes, it was one the Wyndham'Genuine Hotels.com guest review
Great place to stay it was so nice an the service war great. Not to mention it was in a neat/great part of townGenuine Hotels.com guest review
"Nice stay and cleaniness"
First rime stay at the hotel and it was a great stay and nice pool area for relaxationGenuine Expedia guest review
The hotel staff was beyond friendly and helpful! They were very apologetic about the fact that the building was undergoing renovations and the elevator was out. Frankly I think there would be fewer of us overweight if there were fewer elevators! Our only complaint was the breakfast. It was $13.49/person for a basic continental breakfast. We felt like […] it was WAY over priced for what was offered! The beds were great! The pillows were fluffy and there were 4 per bed. The pool and sauna and hot tub were fantastic! Read moreGenuine Hotels.com guest review
"Great get away"
I really enjoyed my stay. The hotel was very closed to a variety of places to eat. My room was very clean. The entrance into the hotel was a nice and warm atmosphere with the fireplace going and a large size TV that can be viewed comfortable on a couch.Genuine Hotels.com guest review
Decent hotel. Some construction going around. Friendly staff. It worked.Genuine Hotels.com guest review
"Close to Irving Convention Centre"
Disgusted to find the coffee machine next to the toilet in the bathroom, torn bed sheet and shower fixtures hanging off the wall when I arrived, but the staff did respond when I raised the issues. Room could definitely do with a bit of simple repair and thinking about where to put things: it was big enough that the coffee machine could have fitted easily […] on a table. When I left my USB at the hotel, they mailed it back to me within 48hours, so I'm grateful for that. Read moreGenuine Hotels.com guest review
My only complaint is that they do not provider their own airport shuttle service; however there were taxis and car service.Genuine Expedia guest review
"May 2013 stay"
The front desk staff was very unfriendly and could barely manage a greeting. We were placed in a room that was not what we had reserved due to hotel renovations not being complete but this was not explained to us until we complained. We were also put in the basement which is not accessible by elevator so we had to haul our luggage and cooler down two […] flights of stairs. The front desk offered to help but only after we complained. Very poor customer service. Read moreGenuine Hotels.com guest review
This was probably one of the lowest maintained Wyndhams I have ever stayed at.Genuine Hotels.com guest review
Good overall experience. Convenient location next to the highway and close to multiple dining options.Genuine Expedia guest review
We really Enjoyed our stay! Kids loved indoor pool and hot tub. Room was great, overall good time.Genuine Hotels.com guest review
"WOULD STAY AGAIN"
FELT LIKE GOING DOWN TO BASEMENT BUT OK ROOMGenuine Hotels.com guest review
Other than location a very average experience. Nothing to bring me backGenuine Hotels.com guest review
Great place to stay, extremely clean and great staff.Genuine Expedia guest review
"Not bad, but I expected better"
I was underwhelmed by this hotel. I almost kicked myself because if I had acted sooner, I could have stayed at ALoft, a much nicer hotel, for the same money. Now, I saw a sign that the hotel is under new management, so maybe things will get better. But I thought the beds were of poor quality, the breakfast buffet was superficially attractive, but the […] food was tasteless, the wifi was weak, I had trouble getting a cell signal, etc. Overall, the public areas were fine, and the location was good. But unless I read reviews of a huge improvement, I won't be staying here again. I'd rather try a different hotel for the money. Read moreGenuine Hotels.com guest review
no elevator service to other floors, no refridgerator in rooms. over all for the price the quality was lacking. happy hour was great, but charge for breakfast.Genuine Hotels.com guest review
It was a great night! Room was clean, bed comfortable a really nice room! Hot tub and pool were great!! Looking forward to coming back sometime when the restaurant and bar are open!Genuine Hotels.com guest review
"great place, great price"
very well kept hotel. the pool was a great temperature for a cold winter day. the gentleman working the desk in the evenings was amazing. he made some great recommendations for surrounding attractions, greeted us each night and went out of his way to make us comfortable.Genuine Hotels.com guest review
"Comfortable and close to food"
Staff was friendly and courteous. Room was clean and spacious. I was able to walk to many local places to eat.Genuine Hotels.com guest review
We stayed here for a short vacation after flying back into DFW. The hotel was great! The staff was very helpful and friendly at all times, the room was clean, quiet and nice, and it was in a pretty convenient location. Our only complaint was the digital TV service....it constantly froze when we attempted to watch something. The hotel actually happened […] to be trying something and provided a free breakfast (fruit, yogurt, bread items, cereal, juice) during our stay, so that was a very pleasant surprise! Overall it was a great stay. I highly recommend it and would definitely stay here again! Read moreGenuine Hotels.com guest review
"Nice stay 12/12"
Great pool/hot tub/sauna area! Great location away from traffic. Excellent value!Genuine Expedia guest review
"Nice place to stay in Irving"
Nice clean hotel, good security, and a nice in house restarauntGenuine Expedia guest review
It was perfect!Genuine Hotels.com guest review
The hotel is beautiful through the front door. But our room had a mildew smell and it was hard to get to sleep with that smell. The staff was wonderful!! So correct this problem and the next visit won't be so negative. I loved the hotel and the area besides this issue.Genuine Hotels.com guest review
"no liquor license"
Reason for stay was had restaurant and bar to be able to meet colleagues in. No liquor license - needed to leave the hotel. No lift servicing the hotel in the section where I was staying - had to bump suitcases downstairs when leaving. Other than this friendly and helpful staff.Genuine Expedia guest review
"Good location for business traveler"
Great ligation easy to get to and close to everything including airport. Food is aweful, over priced and not much of selection but thankfully a lot of food venues near. The house keeping is not good in room same stains on duvet cover and skirt since I arrived, had to search them out for coffee etc... No movie channels , no bar if you want a drink, vending […] machines never worked. Staff polite Do not stay in first floor extremely loud!!! Read moreGenuine Expedia guest review
"Great hotel for little kids."
My wife and I have 2 young boys, including an autistic 4 year old. The hotel was simply perfect for us. The indoor pool was just the right size, with no deep end, an adjacent hot tub and a nearby sauna. This was a huge favorite for us. The room was comfortable, and the cleaning staff did a bang-up job helping us deal with an otherwise losing battle […] of attrition with two little kids. The restaurant was kid-friendly and the food was good. The front desk staff was friendly and helpful. I understand that the entire hotel is scheduled to be renovated this year, and this will make the hotel even nicer. Regardless, this is the only place my family will stay on our regular trips to visit family in Texas. Read moreGenuine Expedia guest review
its was great and a great location, room service and staff was really great.Genuine Hotels.com guest review
I loved my room! From the moment I checked in, I felt at ease after a stressful trip. The woman at the counter said "don't worry, we'll get you a nice room". As soon as I walked in it was so cozy! It was cold that night, but my room felt warm and every night I fell asleep in seconds! My only issue is that the website said there would be a refrigerator […] and microwave, but there was none. This needs to be corrected on the site because it is misleading. Other than that, I would stay here again for sure! Read moreGenuine Hotels.com guest review
Great service, nice helpful staff, clean room, would stay here agin. Only draw back, nonsmoking rooms, and I smoke. Advertisement stated they had smoking rooms and they don't.Genuine Hotels.com guest review
Clean room, courteous staff. Some renovations were in process but this did not impact my visit. I had some trouble with my key card and it was quickly resolved with no repeat problems.Genuine Expedia guest review
Restaurant very poor with expensive food and no liquor license. No healthy dining nearby.Genuine Hotels.com guest review
I liked staying in this hotel. The staff seemed to be very friendly and helpful. The room were also very comfy and clean. This is a hotel that I would not mind staying at again.Genuine Hotels.com guest review
Info on this hotel on expedia site said that hotel amenities included small fridge and microwave. Our room had neither. Info needs to be updated. Jets in hot tub didn't work. Overall, hotel was nice for the price, though.Genuine Expedia guest review
"We want our Bathrobes"
The Hotel website says that ALL rooms include refrigerator, microwave and complimentary bathrobes. We had to ask for the fridge, still no micro. When I pointed out the site said robes, they refused and said it was only for suite guests. When I travel by plane I pack light. Guess what was the one thing I left out of the bag on purpose?Genuine Hotels.com guest review
"Great Room and Allergy Friendly!"
For the price, this is one of the nicest hotel rooms I have stayed in. Clean, comfortable, quiet. Their allergy friendly rooms are a great idea. Allergy sufferers should take advantage of this.Genuine Expedia guest review
"Great value for what I paid."
There was a noisy group in the center courtyard late at night. The staff didn't seem to take my complaint seriously. For the great rate, it was a very nice. If I had paid full price, I would have been dissapointed.Genuine Expedia guest review
"Close to food and freeway"
Excellent serviceGenuine Hotels.com guest review
"Good Customer Service"
Front desk attendants were very friendly and helpful. When I checked in, I discovered a plumbing issue. I notifiied the front desk, they apologized profusely and I was immediately moved to another room. Even though it is quite close to the freeway, the room was perfectly quiet.Genuine Expedia guest review
had a great time.Genuine Hotels.com guest review
"Trip to visit son in Ft. Worth"
Very nice hotel-the mattress on the bed was very comfortable. Had a nice pool and hot tub and quality trial sizes of soaps, shampoo, conditioner.Genuine Expedia guest review
Need extra toilet paper and Kleenex to be put in rooms also more honest to tell folks there are no bath tubsGenuine Hotels.com guest review
It was alittle drive from Six Flags but we loved the facility and workers. Very clean and comfortable!Genuine Hotels.com guest review
"staff was amazing!"
Absolutely perfect! Amanda, the front desk clerk, was so helpful and sweet!Genuine Hotels.com guest review
The hotel and its staff were very nice. Finding resturants in this area was not as convenient.Genuine Expedia guest review
"Excellent Customer Service from staff"
The staff at this location are great!! The location is very frustrating to get to. Would never have figured it out without my GPS.Genuine Hotels.com guest review
Great Room, even got an upgrade at no extra cost because all regular rooms were booked. Courteous, friendly staff. Would highly recommend this hotel.Genuine Expedia guest review
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