03/24/15 Seana A Eureka, Missouri
I stayed at Le Meridien Indianapolis when our volleyball club played in a Junior Qulaifier at Captiol Sports Center last weekend. The rooms were small but trendy and clean, the TV was great for watching basketball, and the shower was fantastic. The location of the hotel, gathering area on the first floor and the bar were perfect for our group. Above all though, the staff truly went above and beyond to make sure we had everything we needed. I was part of a group of parents, coaches, and 14-17 year old girls that have stayed in numerous hotels across the country. We encountered some of the most friendly and accommodating front desk, bar staff, and door men EVER here. No request went unattended to. We usually expect some amount of rudeness, as we are travelling with teens, but had no issues here. We will DEFINITELY stay here again and highly recommend it to anyone considering a hotel stay in downtown Indianapolis.
"super friendly and polite staff"
03/22/15 smooch999 LA
We where in town for a Pacers game, this hotel is a short walk to Bankers Fieldhouse, Lucas stadium, and the Convention Center. There are many restaurants in the area from fast food to pretentious elagantay . Our room was on the top floor and we had a great view, the room itself was super clean and cozy with a cool modern vibe, The room had 2 king beds that where very plush and one of the most comfortable beds I have had in a hotel. The room was quiet, had a great shower and a large flat screen TV, What stands out the most to me is the staff from the valet to the front desk they are all exceptional
"Nicely renovated but horrible lack of soundproofing"
03/16/15 dodgecamaro Columbus, Indiana
I happened to see that this was open after reno and decided to give it a go. First impression was good, the entrance is nice with the bar/restaurant area immediately inside, then the actual check-in counter was a bit secluded further in. Staff was super friendly, check in was fast and they provided free water without me asking, that's always a nice gesture. The room itself was very small, barely just fit the bed. Bathroom was almost as big as the room :) But everything was nice and clean. The real disappointment became apparent when it was time to sleep and things got quieter within the hotel; there is absolutely no soundproofing so when people are moving around in the corridor you can not only hear them talk but you hear them MOVE (and I don't mean footsteps, I mean the swishing of clothes). You could just as well have the door open (I actually went up and checked to see if it was indeed closed since there was so much sound coming in). So. If and when I pay $200 for one nights stay I expect a better nights sleep than that.
"Friendly Le Meridien"
03/14/15 DNARNA2014 Cleveland, Ohio
We checked in just 3+ months after Le Meridien opened after a multi-million dollar renovation of the old Caterbury Hotel. Hospitality was A+. Everyone was super friendly and competent. We were put up in one of their largest suites, which made it comfortable at all. I was told by my hosts that the rooms were really tiny. What's missing in the rooms: (1) Too few trash cans and recycling cans (there is one of each to serve the entire suite) (2) The thermostatic controls are erratic We were trapped with the Sunday blizzard and so ate at their restaurant Spoke and Steele. For lunch, we shared an order of the pork belly corn dogs - comforting but just a bit over-fatty - and an order of smelts. Everything tasted very fresh. For dinner, we shared their burger - again, tasted good. Shortly after dinner, my mum started vomiting. I myself did not feel 100% the next day but certainly went about my duties with my hosts (I did consume more wine than she and might have zapped the bug). When I shared this with my hosts the next day, she shared that she started vomiting after a meal at Spoke and Steele as well. Might be a coincidence but thought I'd share this. I would like to say I would come again, but I'm a little turned off by the above experiences.
"Modern home run"
03/13/15 artesiaroadrunner Montreal
Stayed at Le Merdien on March 4th. The room was crisp, modern and just plain cool. Ditto the bathroom that was so big I could have parked my car in it. Restaurant was friendly cozy and fun. Nice bar. Staff was five star attentive. Highly recommend.
We stayed in downtown Indianapolis last night, and we really happy we chose Le Meridien. When we arrived Keith took our luggage and stayed with us, giving us directions etc. When we checked in we were greated by Tim, who was wonderful and very helpful. Our room was beautiful and close enough to walk to our event. The bed was so comfortable. The hotel was clean and shiny, but still maintained its upscale boutique charm. Thanks to the entire staff for a great stay!
"new hotel-great stay"
02/21/15 XtinaYang Miami Beach, Florida
This is the old Canterbury Hotel with a great face lift. It's just a few months old and everything is in great shape and super clean, fresh but cozy vibe. Everyone was incredibly friendly and it's in a great location, walkable to a ton of shops and restaurants. Service was A+. Point of interest, it's right by Lucas Stadium.
"Best beds in town"
02/20/15 Michellenyc8b New York City, New York
I was traveling on business this week & Indianapolis was booked for the NFL Combine. I was looking forward to staying at this new hotel that was formerly the old Canterbury Hotel. A few things to note: Pros: -The bed was perhaps the most comfortable bed not only for a Starwood (I'm a gold member) but for any hotel I've been at in my 20+ years of extensive travel. -Small but spotless rooms...very very clean! The bathroom has a standup shower stall and while it's a decent size, I felt like the Karate Kid doing the crane pose each morning to shave my legs. Would be great if they had a little ledge for that. -The staff is extremely friendly! Exceptional service all around. -Great location next to the best restaurants -Really nice fitness center with quite a few options Cons: -Each morning for three days straight they made mistakes with my breakfast order requiring me to wait 15 min or so for them to return to the room for utensils, milk & sugar for coffee, butter/jam for bread or just getting the order completely wrong. I provided the feedback on the 2nd day & they told me the manager wasn't in & to come back later. I came back at the end of my day & they suggested coming back the following. Not easy to find a manager when I'm working from 8-7 each day. For $40 for a basic breakfast, they should get it right the first time. To their credit, they paid for one of the days. Thought they should have taken care of two days. -No amenities - not even a vending machine so you can't buy a bottle of water, bar or chips unless you venture to the mall food court. -Wifi - the complimentary wifi didn't work at all for me. Overall it is a nice hotel & I'd consider staying there again but they do need some fine tuning.
02/18/15 whatdouthink Indianapolis, Indiana
I have passed this historic building countless times, but have NEVER considered staying at the old Canterbury hotel, which has been in this space forever. When I was deciding on our anniversary weekend getaway, I did some research and found that this space had undergone a multimillion dollar acquisition and renovation by the luxury Le Meridien chain. Usually, when my husband and I do a weekend getaway downtown and we want luxury without compromise, we stay at The Conrad. This time, we wanted to do something different, and we love to stay at fresh new hotels, so chose Le Meridien instead based on it's location, luxury, and newness. Boy, we couldn't have been happier! We are members of the Starwood Preferred Guests, but not by much. By this, I mean we aren't racking up the points, by any means, as we choose our hotels, not based on membership, but on quality and location. But in this case, membership had it's privileges. I booked one of the larger rooms with an "opening special" discount/upgrade that I found on the website. And because we are SPGs, we were given a room on a higher floor. We did use the valet and they were very friendly with a price that seemed appropriate for our location. We had to drive to our play across town, but walked to breakfast the next morning. This hotel is as centrally located as you want to be in downtown Indy! You walk between the restaruant (Spoke and Steele) and a nicely styled lounge area to get to the front check in desk. I liked this arrangement. Our check in was seamless. The renovations were very modern, and I liked the color scheme- kind of a gray/blue/white, clean line kinda vibe. Interestingly, the elevator trim was still brass that I imagine was original to the old Canterbury. I liked it because it seemed that they had kept something beautiful and old in homage to the legacy of the place. Our room was very impressive! The white/gray/dark wood theme really works here! The wall behind the bed was decorated in what appeared to be wallpaper fashioned out of an old map Indianapolis. I liked it so much I snapped a picture! The bed was large and sooooo comfortable--I had the best hotel night sleep that I've had in years! The bathroom was clean, spacious, and so new!!!! The shower was large with glass walls and the water was hot! The robes were luxurious, clean, new! (How many times can I say "new" in this review?) The large wall-mounted TV was a smart tv, which was a nice touch, although we didn't use any of the smart features. Our view was of the south, west, and east sides of the city--and although the windows were small, we were up high enough that we had a great view of all surrounding landscapes. If I have any criticism, it is that the room is a bit dark--there is no centrally located light and the lamps don't make the room quite bright enough at night. I woke up early and wanted coffee. I had read from previous reviews that the coffee makers are difficult to operate, so found it in the closet, read the instructions, and decided that i didn't want to wake hubby moving it around, so went downstairs to the bar. As it is a bar, there was no one there yet (?6am), so the woman at the front desk apologized for my wait and brought me a delicious cup of hot Illy coffee. I LOVE Illly coffee!!! It is real coffee for real coffee drinkers- no cream, no sugar, just Illy! That morning, I was actually able to sit in the beautiful lounge area, read, and drink my morning coffee in the quiet solace of an early city Sunday morning, before anyone was out and moving around. Blissful. The gym was well-equipped for cardio and free weights. If you are fond of weight machines, there was only one large multi-use weight machine, but no dedicated bench for it. I didn't mind this and prefer free weights, so I was all set! The was a row of treadmills and ellipticals for cardio. The gym had windows/natural light was nice. The windows were up high enough, facing the St. Elmos establishment next door, so even though there were windows, it didn't feel like anyone was peeking in on my workout. I was alone in the workout room for an entire 1 hour and 15 minutes,joined only by my husband for the last 30--I guess we weren't in the company of workout buffs during our stay, but it felt like our own private gym while we were there! I did take the liberty of exploring the surrounding conference rooms and they were spacious and had new AV equipment-- seemed like a good spot for company-type meetings. The public restrooms on this conference-level floor were also beautiful and clean. After workout, we walked South to Yolk--not so great--for breakfast and back. We decided to stop at the bar for brunch-time cocktails. There was one on the menu that I'd eyed the night before, but disappointingly, the bar was closed when we came in from our evening on the town. That is the one other only thing that disappointed me during the stay--that the bar was closed at around midnight when we were coming in, ready for a nightcap or a few...also that the restaurant, spoke and steele, which we had planned to enjoy the evening after our play, stopped serving at 9:45. On a Saturday night?! We ended up eating at Plow and Anchor--which was fantastic--but that's for another review. Because of this early closure, though, Spoke and Steele is still on our "to try" list. Let me just say, I know that craft cocktails are all the rage. We have bought into it, are now big craft cocktail fans and these lived up to our palates! I had the Live Free or Die and hubby had the Le Mans Rough Rider. They were both simply amazing drinks! Our bartender,Justin, was so fun. He chatted us up about his hometown, ours, and we spent at least an hour talking about our all time favorite tv shows and movies, as he is an actor by training, and loves the stage. We even discovered that his birthday is within a week of both of ours! He comp'd us one cocktail apeice for our birthdays!!! We were permitted a late checkout, but soon had to end our trip and head back home (15 minutes up the road!), but WOW, we enjoyed our stay. We will definitely be back! Hope the service and atmosphere stays just the same! Le Meridien is our new luxury spot in town. If you want contemporary luxe with boutique feel, this is the place for you.
"New and Fresh in Indianapolis"
02/18/15 10950 New York City, New York
This is a brand new Le Meridien property (formerly the Canterbury Hotel) that has been completely remodeled and is now new, fresh and fun. The lobby areas are like a comfortable living room with all types of seating, tables, a fireplace and windows to view the activity on South Illinois. There is also a restaurant and bar on the lobby level. The property is located in the heart of downtown with lots of shopping, movie theaters, restaurants and sports facilities. The Colts' stadium and Pacers' arena are within easy walking distance. My room was a suite that was spacious and comfortable with a large bathroom and a terrific shower. Free Wifi was available in-room and throughout the hotel. This was a comfortable stay with friendly and efficient staff.
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