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Arbor Suites at the Mall, Springfield

2 stars
1550 E Raynell PlSpringfieldMO65804United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.9 / 5
Value for money
Best value for money
WiFi
Good internet service
Comfort
Comfortable
Room
Room is all right
292See all 292 Hotels.com reviews
From 84 reviewsTripAdvisor Traveller Rating

Arbor Suites at the Mall, Springfield

Hotel Info: ‎866-539-8117‎

from $63
  • Penthouse
  • Standard Suite, Multiple Beds
  • Studio Suite, 1 King Bed with Sofabed
  • Penthouse (Murphy Bed)

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 10 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Arbor Suites
  • Arbor Suites Mall
  • Arbor Suites Mall Condo
  • Arbor Suites Mall Condo Springfield
  • Arbor Suites Mall Springfield
  • Arbor Hotel Springfield
  • Arbor Suites At The Mall Hotel Springfield

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 10.00 per day

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per night

High-speed Internet access (wired) is available in guestrooms for USD 0 per stay (rates may vary)

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in common area
  • Barbeque grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Arbor Suites at the Mall, Springfield’s small print

Also known as

  • Arbor Suites
  • Arbor Suites Mall
  • Arbor Suites Mall Condo
  • Arbor Suites Mall Condo Springfield
  • Arbor Suites Mall Springfield
  • Arbor Hotel Springfield
  • Arbor Suites At The Mall Hotel Springfield

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 10.00 per day

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per night

High-speed Internet access (wired) is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 292 reviews

Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
Good experience!
We are a large family on a budget. The Arbor Suites was terrific for us because their rooms were large enough to comfortably sleep our whole family, plus they had a full kitchen. The staff was very friendly and helped accommodate all of our needs. The room was clean, complimentary breakfast fresh. I was impressed at the "courtyard" feel to the outdoor space between the units - they had a nice place to socialize and even a grill. However, the rooms were not as modern as some other hotels, but if that's something that doesn't bother you, then I would recommend this hotel. Very close to shopping and convenient location overall!
1 night family trip
Arbor Suites at the Mall, Springfield
Fair2.0 / 5
terrible suites by the mall.
Visited this location before and had Excellent service then however now this is not the case. Reserved stay in the penthouse suite and the room was not clean. Curtains looked like they have never been cleaned in years, food of previous guests were under bed, near night stand. Outside the suite requires maintenance. There was litter all around the pool area and walkways. Next the service provided from hotel clerk Tabitha was unprofessional and disrespectful. Complaints of mess and other issues within room were brought up but not resolved. This hotel clerk will argue with the guest and repeatedly say that someone will get back with you to resolve the issue. Just beware that this facility does a terrible job at maintenance and house keep. I recommend looking through it completely before bringing in all of your belongings as the clerk may move you to another room "recently" cleaned from housekeeping.
3 night romance trip
Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
Arbor Suites at the Mall nice place to stay
over night stay for tool shopping. Happy to find a restaurant/bar right across the street.
1 night romance trip
Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
The worst bed I have ever slept on. I like a firm mattress but, their mattress was almost table top hard.
1 night family trip
Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
The staff was great in helping us while my mom was ill in the hospital.
4 night family trip

See all reviews

Arbor Suites at the Mall, Springfield

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