Hilton Rose Hall Resort and Spa - Montego Bay 18.52268, -77.85253

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I can sincerely said this is a great hotels the staff was ready to all question no matter what

Need to monitor the computer area. Did not like the no cash policy.

After staying at Beaches Bascobel for 4 nights, we chose to stay our last night at the Hilton to be closer to the airport. We had hoped to find a hotel that offered similar activities for the kids and thought the Rose Hall Hilton would fit the bill. Upon arrival, we headed to the water park only to find more people than the amount of tubes to be provided. People would be sitting at the bar eating and drinking with tubes stacked on the side of the pool behind them. When we asked an employee where we could get tubes and were told to ask someone. As stupid as this sounds, we did, and received the expected response of "No". Since we were staying only 1 night, we opted not to get the all-inclusive package and was shocked to see the prices at the buffet restaurant (all other restaurants required elegant attire and were booked). Although I was only with my son, we traveled with my sister and her family of 6, so a $200 dinner bill was a bit steep, especially when a few of the kids were very light eaters. After explaining the situation to the manager, they were kind enough to offer my sister a discount for their meal. While the grounds were nice and the beach decent, the attitude of the employees around the water park to ensure guests had an equal chance to use it was a huge disappointment. It left me thinking that a later flight time and an additional night at Beaches Bascobel would have been better.

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The only complaint we had was the buffet at the hotel. There was very little fresh fruit and what there was was not ripe. The food offered on the buffet was not very good and the selection was small. There was no salad bar unless you call a small bowl of lettuce and a couple of tomatoes a salad bar! The rest of the restaurants were excellent. The service was wonderful and the rooms were nice and comfortable,

The service was fantastic, especially the concierge. My family is Jamaican, and I greatly appreciated the warm welcome to my mother's country; everyone was affable and friendly. In this all-inclusive hotel, travel off-site got expensive, but the food and beautiful beach at the hotel can definitely hold your attention for a few days without needing to leave. I did not have an all inclusive stay, but still found things reasonable. Non-motorized water sports and many other amenities were included without paying the all-inclusive price. I would definitely stay here again.

Lots of activities for families with young children and teenagers and hotel staff keeps a carefully watch and supervison 24-7 over all guest and activities with children and teens within the resort.

We had a great time. The staff was exceptionally warm and friendly, and really made our vacation a pleasant and relaxing one. The rooms were recently renovated so they were nice, clean, comfortable and spacious enough. The decor was simple and modern. Would definitely come back and would be happy to recommend this hotel to friends and family.

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The All-inclusive was great. Makes it very convenient to have all the necessities surround you. Staffs very pleasant and always willing to help. There are tours that leave the hotel each day. We had fun, the time was just too short. I'll surely visit again. You even have a special person to climb the coconut tree and pick and serve you a jelly coconut.

Great service - upon arrival we were greeted with fresh juice while we were still checking in. We only stayed one night to be closer to MBJ airport for a morning flight, but wish we could have stayed longer!

Excellent hotel and staff. Everyone's goal is to see that you enjoy yourself. Best staff of any hotel we've ever stayed at. Great food at Fresh restaurant where no reservations needed. Don't waste your time making reservations at the 2 deluxe restaurants. Food was average at best, although the presentation was great.

The food in the buffet was really good. We didn't get to try the other restaurants. The beach & pool was very nice and our rooms were very nuce. We'd definitely stay there again.

My husband and I have beening vacationing in Jamaica for twelve years, normally we stay in Ocho Rios, which we did, but need to attach two days to our two week stay. We were concerned about Rose Hall and how it would compare to Sandals grand in Ocho. Although we had an incident with our bathroom not being up to proper cleanliness, this matter was addressed imediately, to our satifaction, from head of concierge to head of housekeeping. The food is better than Sandals grand, and the grounds are beautiful. We did not play the golf course, it was impressive and well maintained. I would stay here again.

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I took my husband away to relax. It was well worth the money spent. This was the most relaxing get away/vacation that I have ever been on. The food and drink was wonderful.

We were there for two nights, a quick girls weekend away.The hotel was very clean and the service is great. We did not buy the All Inclusive, however the food was affordable, it just wasn't that great. The Three Palms Restaurant was terrible. We opted to make a deal with a shuttle driver (Robert) who took us to a few really good restaurants and showed us the sights that we would not have seen on any tour. He even took us to Margaritaville and waited there for us then took us back to the hotel. He did this at the restaurants too! I would recommend this hotel 100%.

The hotel was very clean, well cared for. The staff was friedly, and our day at the SPA my husband and I were treated very well, very welcomed.. We plan to make this a destination every year. Also every night there was a live band for entertainment, all meals were good with a good mixture of the local dishes.

I've been going to Jamaica over the last 20 years and often I stay at this hotel and have never been disappointed. This past stay was after an absence of 7 years and I was most pleased with what greeted me. The upgrade was fabulous and exceeded my expectations. The lobby is hip and modern and our accommodations were equally hip and modern, exactly the type of room I would like when traveling anywhere in the U.S. Most times when traveling to Jamaica my first thoughts for accommodations would be a villa resort right outside Montego Bay going towards Negril, but not anymore. The only thing I would like to see different is the ability to be able to order off the menu in the casual restaurant for those guests who do not purchase a meal plan.

This hotel is really wonderful, everyone was very nice and helpful. The food was great and anytime you were looking for something it was available. Also the nightly live entertainment was lovely.

This resort was amazing! Everything is newly renovated! Our room was always clean, the buffet varied on a daily basis, the staff went out of their way to satisfy our needs, the lazy river was relaxing, the slide was a lot of fun and the bar inside the pool was refreshing! The golf course was another amazing site and feet! This is an excellent place to stay!

The hotel is very nice, however upon registering we decided to upgrade to an ocean view room because we didn't really want to look at the parking lot. The room was very nice and very clean. The hotel staff were all very friendly and helpful. For some reason one of the restaurants was closed which left only one choice. We opted to go Margerite's and were pleasantly surprised ... very good food. And they shuttle you back and forth so you don't have to worry about transportation. If you opt not to do all inclusive the drinks are extremely expensive. The adult club was full of kids playing pool and they never did have any entertainsment in there. Not a lot of water sports ... just windsurfers or banana boat rides. I would recommend this hotel if you want relaxation and not a lot of action.

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Wow, great rate for a truly 4 star hotel on the ocean in Montego Bay, Jamaica. Great Value.

I was really impressed with the property when I first arrived. The staff was extremely courteous and very accommodating. I checked in around 11 pm due to a delayed flight. Although all of the on-site restaurants were already closed for the night, the hotel still made provisions for us to get sandwiches from one of their restaurants. The room was well appointed and very clean. The view was not so great as it looked out over a rooftop that apparently is being renovated to become a deck (room located on the 4th floor). But, despite that I still enjoyed my stay tremendously. The casual dining restaurants offer fresh meals with plenty of variety. And, some standard Jamaican fare is offered. Meals at the resort can get pricey if you don't get the all-inclusive package. I rented a car and headed down to the Hip Strip just a few miles away and ate dinner at Jimmy Buffet's Margaritaville. (You drive on the left in Jamaica.) Before you leave, you've got to experience the amusement park-style slide at the pool. It's great! I would certainly recommend this hotel to others. And, I am planning my next trip back in a few months.

great staff, front desk was a great help in getting a better view to the beach and a latter check-out time. the music wasn,t that great but the bar kept it going. the gym,the pool and play area for mt kid was great. i am already planning our next stay.

Rose Hall Resort and Country Club was absolutely amazing and beautiful! From the moment we drove up to the resort - we were in heaven. They had fabulous service from John form the Front desk to Sherrie the Concierge. It was a great experience and when we come back to Montego Bay - we will be staying here again. Thank you to hotels.com for providing such great infomation to us to help us in making our decision. We greatly appreciate it very much!

Staff is nice and friendly.....perfect for adults, couples, and kids....Good food.....nice activities.....would come back and stay at this hotel again with no problem.....and its worth the money to get all inclusive....because if not you will end up paying more for food in the long run.

Overall Experience was great. Make sure you get your change, as some of the workers in the breakfast area say they will bring it, however you have to follow up. It appears they forget. Or do they?

The hotel was nice and clean, modern and amenities are first class.

food is expensive if you don't do the all inclusive. The chioce of restaurants is not that good. Buffet is way over priced at $25 per person for breakfast.

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Good comfortable stay. Staff was very accommodating and very friendly. The room is what I expected from the description. The bed was very comfortable. Water park and water sports were nice amenities. Great spot for families and couples. Restaurant selection was limited for a prolong stay however the food was very good. Service was very attentive. At one of the restaurants the servers were so attentive we felt rushed.

The staff there are the greatest people that I've ever encountered on vacation! The location is BEAUTIFUL. All of the activities are great and the spa there is yummy :-) I highly recommend the cabana massage [which is out on the beach front], you hear the waves and feel the breeze while you are being massaged---how awesome is that!?!

The hotel, grounds, room & amenties were oustanding. I did not get the all inclusive package- and food turned out to be pretty costly. The all exclusive was not offered when I booked on hotels.com, but when I checked in at the hotel they did offer the all inclusive for an additional $100/night, I think there were also various levels of "all"-inclusive. I'm a beach bum and I found the beach to be pretty tiny at the resort, but since it was not crowded at the time, it was peaceful. I would go here again in a hearbeat.

Only 2 complaints: I didnt get the all-inclusive package because we were only staying 5 days, and I didnt think we would eat 1,000 in 5 days. The food was very expensive! Dinner buffet for 4 (3 children) was 140.00! Breafast was 23.00 per person. Lesson learned. The second complaint, which was a big deal to me was the entertainment. They had the worst singers ever! They sang old outdated music and it seemed like they were at work when they sang. Just awful. I looked forward to Karaoke in the bar, and unfortunately, they had and old broken down system. The sound was muffled (busted speakers, my guess), microphone screeched all night and the CD's constantly skipped.. Just awful. The good part is the hotel was clean beautiful, the staff was friendly and the food was pretty good.

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This hotel was recently remodeled and let me tell you it is the best bargain in Montego Bay! I recommend it to everyone!

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The rooms and views are wonderful! Housekeeping went 'over and above' what I ever expected!!! Everyone was very friendly and polite throughout the ressort. There was such a variety of food and placed to eat on the resort you could pick from! Thanks for a wonderful time!!!

Comfortable, clean and beatifully decorated hotel. It is not your typical "all inclusive" since there are extra fees. We couldn't even get a reservation at either of the "reservation required" restaurants, but were advised that there were supplemental fees. For New Years Eve, it would have been $45 per person for dinner... Then when you check in there is the $70 per day per child fee payable on check-in. We were only there for 3 nights, but the man in front of me was not happy paying for 2 kids for 14 nights! $140 x 14 nights? Have we not paid enough for this hotel in the first place? Other than the charges, the Fresh restaurant was wonderful with so much selection and delicious food. The beach is nice (no comparison to Negril) but you have to get up early to find a chair that doesn't have a towel on it... and many chairs stayed empty all day, which is a pet peeve of mine! The rooms were beautiful, and so was the view, but in general, not a very mellow clientele at this hotel. You're on vacation people... be patient - the pace in Jamaica is much slower and that's OK! I wouldn't go back to this hotel mainly because of the beach and we are not fans of the waste associated with all-inclusive resorts. We will be returning to Jamaica - in Negril where the pace is slower and the vacationing people are happy with the relaxed pace and lifestyle.

Architecture d'hotel de ville. Plage un peu étroite.Trés beau Golf contigu. Restauration diversifiée de qualité.