"the room was excellent for a baby."
We had to ask for a crib and they came right up and set it up for us. It was excellent..my grandbaby really enjoyed his stay.Genuine Hotels.com guest review
"Loved the hotel but the service was lacking"
The location of the hotel is great, for a $40 a night upcharge we had a balcony view towards Sea World and we enjoyed the few minute long fireworks display from Sea World at night. Not sure it was worth the upcharge though. We had to call 5 times to get a couple of extra pillows and portable baby crib, even though we had requested it at check in. When […] it finally arrived, the pillows had no covers on them so we weren't able to use them anyway and were not about to call another 5 times as it was late in the evening. Other than that, the stay was pleasant. Read moreGenuine Hotels.com guest review
excellent hotel great services, i recommended to anyone looking for a 4 star hotel...Genuine Hotels.com guest review
"Was simply the best hotel we stayed for this trip"
Great, clean and spacious room! Great pool and kids entertainment! The color of the indoor decoration was friendly, very nice architecture! We just love it and definitely it will be our next preferred hotel in Orlando in the near future.Genuine Hotels.com guest review
"not family oriented"
I have 3 stars rooms are not family friendly gorgeous more then a overnight stay no drawers for personal things I had 2 kids with me nothing to do but swimGenuine Hotels.com guest review
"Can't wait to go back!"
Great hotel! Amazing room, pool and grounds. The kids and I had a blast. Can't wait to go back!Genuine Hotels.com guest review
"AWFUL RECEPTION STAFF!!!"
The hotel reception staff overshadow EVERYTHING! We booked the hotel through hotels.com, and the reception staff are totally UNAWARE that they should not charge us a second time for our rooms!!! Now I have to jump through all kinds of hoops to get my money back from the hotel. On top of that, the reception staff don't even know how to direct you to […] Sea World, located 200 yards away!!! DO NOT STAY AT THIS HOTEL!!! Read moreGenuine Hotels.com guest review
"Extremely nice for the price"
We stayed here overnight after a day at SeaWorld. The hotel room was immaculate....service at check-in and breakfast was great. We did not have time to utilize the pool area but it looked amazing. The hotel was visible from SeaWorld's entry gate. Very convenient.Genuine Hotels.com guest review
From early check in to check out, everything was top notch. The breakfast buffet seems pricey but overall is a great deal. Besides the full spread they have an self-administered industrial juicer with plenty of ingredients to choose. Parking is not included but hold onto your room key after checkout. We went to the park (literally across the street […] from the hotel) and came back for a late afternoon swim, then left for our drive home. The room key still worked in the afternoon to get us out of the parking lot for free. They have definitely made our short list when staying in Orlando. Read moreGenuine Hotels.com guest review
"conveniently located to Sea World"
awesome. will definitely look at booking here first for every Orlando trip.Genuine Hotels.com guest review
We were staying with another family and trying to early check-in and get adjoining rooms. The worked with us and were patient as we went back and forth whether we wanted to wait for the rooms adjoining to be cleaned or check-in right then. In the end the receptionist just look at me sincerely and said "Whatever you want", and meant it. We chose adjoining […] and he called me personally as soon as the room was ready. It was very clean in the hotel, you could tell the carpets in the halls were practically brand new, and the rooms were very large! The atmosphere at the pool and kid area was so relaxed even though it was busy. It was a great clientele. Loved Starbucks there and the ice cream next door was very reasonable too! Read moreGenuine Hotels.com guest review
We had a wonderful stay. We have a family of 5 and stayed in the 2 queen bed room. My daughter used an air mattress and our two boys shared a bed. Plenty of room for air mattress and all our stuff around. I just wished we had a larger refrigerator. The room was very clean and staff very helpful, friendly. We loved the pools and pool side bar and grill. […] Although we did think the beers and food were a little too pricey. Location was excellant especially since we went to Discovery Cove, Aquatica, and Sea World. Very close to a lot of resturants. We just walked accross street to Sea World and took the convenient shuttle to Aquatica. Discovery Cove parking is free so we drove and its just around the corner. Read moreGenuine Hotels.com guest review
"Nick on the Rad Squad was AWESOME!!!!!!!"
Nick was Terrific. He was the Program coordinator and made everyone at the pool feel great. If you have ever heard of 3D experience... He made it 4D. As an adult, I truly wanted to do a cannonball with all my regular clothes on when he shouted out "All Dad's do the Cannonball." Why??? Because he made you smile. Because he made you feel good about yourself. […] Because he is a SUPERSTAR!!!! You have a True Asset with Nick on your staff. If I lived in Florida, I would hire him in a HEARTBEAT... We will be BACK!!!!! Read moreGenuine Hotels.com guest review
Nicest place I've been to in quite a while. Will definitely visit again as well as recommend to friends.Genuine Hotels.com guest review
"comfortable and clean"
rooms are clean and comfortable. pool area is nice especially children's pools. my daughter loved the toddler pool and slide. also two large hot tubs. parking fee is completely ridiculous. lot is maybe a quarter full at all times. this seems like a shameless way to get a few extra bucks since most hotels in the area offer free parking. staff are fabulous […] and right on top of everything. right across from seaworld. food is a little pricey at hotel with the exception of the pizza which was very reasonable. Read moreGenuine Hotels.com guest review
We were very happy with our stay at the Renaissance Orlando. Our room was very large and the bathroom had a double sink. Very clean. Nice choice of restaurants. The hotel gym was better than the one we have at home. Would definitely stay hear again.Genuine Hotels.com guest review
Def 5 star resort! We love this hotel the kids LOVED the water parkGenuine Hotels.com guest review
Very nice Will reserve again. Everything was cleanGenuine Expedia guest review
"Family vacay in Orlando"
Nice hotel, clean, good customer service. Wish the self-parking was free.Genuine Expedia guest review
"Family vacation to sea world"
Best stay ever for business or family w/ kids. Price was worth it! Great location... Directly across from sea world. You can walk to the park. Definitely will stay there again. No complaints at all.Genuine Hotels.com guest review
"Fantastic Family Fun"
Everything exceeded our expectations. The hotel staff was extremely pleasant. (The only exception was the staff that rented floats and hands out towels by the pool.) Spa services were excellent as well.Genuine Hotels.com guest review
Told parking was free- it was not.Genuine Hotels.com guest review
Very nice hotel!Genuine Hotels.com guest review
"Great Stay, Great Location!"
The hotel was absolutely fantastic! We were there on family vacation and we enjoyed every aspect of the hotel. From the room service to the kid friendly water park, everything was terrific. The hotel had a several places to eat outside of room service, including a pool side bar. The rooms were spacious and very clean. I utilized the hotels valet parking […] and my vehicle was ready in a matter of minutes. The customer service was top notched. Easily one of the best hotels, I have stayed at. Not to mention the hotel is just a stone's throw away from Sea World. Read moreGenuine Hotels.com guest review
"Nice hotel close to sea world"
Excellent exercise room. The rooms were very spacious.Genuine Expedia guest review
Great stay! Staff was friendly. Hotel was clean. The food was great. The only thing is you shouldn't have to pay for parking ... My kids loved the pool we had a great trip!Genuine Expedia guest review
"Excellent, Top Notch!"
Love that place. Will definitely return.Genuine Hotels.com guest review
"Very pleasant stay."
Hotel clean and elegant. Get the free daily breakfast for the family it is amazing and very worth it.Genuine Expedia guest review
The hotel was very nice and clean. We were able to walk right to SeaWorld although there is a shuttle if you don't want to walk. The restaurants had good food (large breakfast buffet). There was also a Starbucks in there if you only wanted a quick bite and coffee. The only minor complaint I had was the charge for parking (even if you were staying at […] the hotel). Read moreGenuine Expedia guest review
"Renaissance Orlando SeaWorld"
THE BEDS WERE SOOOO COMFORTABLE!!! One of the best hotel stays ever. 4 different restaurants at site, plus Starbucks and an ice cream shop.Top notch pool and kids splash pad. I suggest you check in prior to going to Seaworld or Aquatica to get additional benefits from the concierge (i.e. fast passes). Parking is $18 while Seaworld parking is $17. Park […] at hotel as Seaworld is right across the street rather than pay twice. Read moreGenuine Hotels.com guest review
"Hotel for any vacation ocassion"
It is indeed my next hotel target. It is located at a very centric area. Other attractions are pretty close from it. On the whole, awesome place to stay, great service, affordable, great indoor leissure time by the pool and kids area... All you need for you and the kids.Genuine Hotels.com guest review
Check in fabulous, room broken pieces, dirty, hotel beautiful, banquet people rude, rediculously expensive for the room i recvd.Genuine Hotels.com guest review
Great stay! Loved the hotel. Especially the pool and kiddie pool area. Just beware of hidden costs. $18.00 a day to park. $20.00 a day resort fee.Genuine Hotels.com guest review
"Great hotel for families"
Great stay, great hotel. Very happy.Genuine Hotels.com guest review
"close to SeaWorld and Discovery Cove"
Wonderful. Liked the newly remodeled rooms.Genuine Hotels.com guest review
STAYED WITH MY FAMILY , HOTEL MAINTENANCE WAS VERY OUTSTANDING , BUT THE ONLY THING WAS THAT GUEST SHOULDNOT PAY FOR PARKING AND WI- FI !Genuine Hotels.com guest review
"Hotel very clean, beautiful."
Great experience! Would recommend this hotel to singles as well as families. Staff very friendly. I fell ( my fault) they couldn't have been more concerned and helpful.Genuine Expedia guest review
NOTHING TO SAY MY KIDS LOVE THIS PLACE THE POOL IS INCREDIBLE, THE SERVICE AWESOME THE ROOMS REALLY BIG WE WILL BACK ONLY ONE WARNING....BE READY FOR PAY FOR THE PARKING.....YES U HAVE TO.... WELL NOTHING IS PERFECT RIGHT?Genuine Expedia guest review
"Nice hotel, staff was helpful."
Only issue is the cost of the parking, the facility is outstanding.Genuine Expedia guest review
This resort went beyond what we expected. Cleaning people asked if I needed anything when I was walking around the hotel at 2:00 am because of my restless legs. All employees were very nice and helpful. The breakfast buffet was outstanding. We had a wonderful time.Genuine Expedia guest review
"Grandchildren spring break"
Hotel really exceeded my expectation. There was a minor issue with housekeeping but Mario rectified it immediately. Hotel staff was friendly with the exception of one of the girls at the sea world ticket purchase desk located in the lobby of the hotel. The stay was great! My grand children enjoyed the play areAs and the mini water park on site. I would […] recommend it for a family stay. Very very clean and the decor was really nice Read moreGenuine Hotels.com guest review
"Nice hotel, but suggestions"
Two complaints...heat up kiddie pools please. Ice Cold!!!! $20 resort fee was ridiculous, it should only be applied to those who "ACTUALLY" utilize those services!Genuine Hotels.com guest review
"First time, loved our stay"
This hotel was wonderful! I chose a hotel that had some fun for the kids! 6 and 2 year olds loved the splash pad and pool! Very clean hotel and rooms, extremely kind service and accommodating. Large room for 4. I would recommend a stay here and I would return hands down. Loved the fire pits at night I just never got to enjoy them but maybe next sta […] y. Read moreGenuine Hotels.com guest review
"Gluten free galore and so relaxing!"
My husband and I love this resort. The staff is always friendly, playful and accommodating. We were surprised to have an upgraded room with a giant private balcony and even more surprised to find out they recently added a gluten free menu at every restaurant. We live locally but choose to stay here for a night away every now and then because we love […] the staff and the resort! Read moreGenuine Expedia guest review
Overall we enjoyed the stay. The good: 2. Nice facility, comfortable room/beds 2. Sea world was right across the street. 3. They arranged a shuttle to Disney. 4. Right on the Bus route (both I-ride and Lynx stops in front of the Hotel. The bad: 1. Must be the location of our room, we keep hearing an odd noise a couple of times at night, waking us up. […] Sounded like a pressure cooker venting, would last for a minute or so. 2. The concierge desk , while helpful to some degree, did not explain all the options when purchasing a sea world ticket. They have different packages with food etc included. We ended up with just 2 tickets to Sea World 3. The concierge desk steered us to an expensive restaurant, which is way overpriced for the quality of food they were serving. My wife's steak was tough and chewy, my fish was cooked OK. Read moreGenuine Hotels.com guest review
Very clean but misleading with the final price being double then quotedGenuine Expedia guest review
"Close to Seaworld"
Relaxing. Close to Sea World. Nice pool. Nice restaurant/bar by pool.Genuine Expedia guest review
This hotel was fantastic. From the rooms to the pool area and the staff. Everything was great. The service was excellent. We will definitely be coming back to this hotel.Genuine Hotels.com guest review
We stayed only 2 nights there, wished we had booked longer. We really enjoyed the pools, especially my 4 & 2 yrs old girls! The pool bar was also great! A little pricey but you pay for what you get & the drinks & food were excellent! We will definitely be back & stay here again.Genuine Hotels.com guest review
"Absolutely the best experience I have ever had!"
Amazing....great hotel. Strongly recommended, it is gorgeous, people are incredibly nice and courteous, the location is terrific and it is within minutes from all Disney attractions. By far one of the greatest hotels!Genuine Hotels.com guest review
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