We were very impressed with the attention to detail the staff at Omni at the Colonade displayed during our visit despite the hotel being very busy. great restaurant and bar. Super rooms. Stay here with confidenceGenuine Expedia guest review
"Very Nice hotel. Worth every cent."
Great Hotel. Excellent amenities for everyone. Food was Great. Room Service staff was Awesome! Valet team very helpful and professional! Cleaning staff was Excellent!! Indoor & Outdoor Pool areas well maintained, even have movies for the kids at the pool area. Quick valet service (only $12 per night). Just an outstanding place to spend Luxury style […] quality time away from home. I recommend this hotel/ location for everyone, you will not be disappointed. Read moreGenuine Expedia guest review
"Easter weekend with family"
We LOVE Omni. We have stayed at this particular location 3 times and it never disappoints. We love the corner King bed rooms the best and that is what we had this time. Super comfortable beds,wonderful linens, and our select guest perks of free bottled water on arrival, turn down service and free morning beverage service for each night of our stay. […] We always look for an Omni wherever we go. We love the hotel decor and the luxurious feeling we always have staying there. We are loyal Omni customers in San Antonio, Austin, and Dallas. Hoping to get to some of the international Omni resorts in the future. Don't hesitate to stay at the Omni in San Antonio at the Collonade! Read moreGenuine Hotels.com guest review
The hotel is really comfortable, the hotel staff is super friendly and accommodating. I love that it's relaxing but also very kid friendly.Genuine Hotels.com guest review
Upon arrival, the staff was extremely welcoming and friendly. One of the reps even came around the check-in counter to greet our 3 year daughter and provided her with a Omni back pack with kid friendly goodies. During our two night stay, we were always greeted by the on duty staff . The next time we visit San Antonio, we will definitely be staying at […] this hotel again. Read moreGenuine Expedia guest review
It was a nice stay.. Room could use soon updating. Great view thoughGenuine Expedia guest review
Nice hotel, clean rooms & comfortable beds! The staff was very friendly and helpful. I don't believe I opened the lobby door once.Genuine Hotels.com guest review
Hotel was very nice and conveniently located.Genuine Hotels.com guest review
This hotel is well kept & nice. Room service was timely & the food was good. It is not a five star hotel by any means, but it is certainly good for the business traveler. I would definitely stay at this hotel again.Genuine Expedia guest review
Room air conditioning was very noisy as well as hearing people in the hallGenuine Hotels.com guest review
Awesome time with my family. First services brought water, cookies & milk for us and kids. Fun time in pools! Also loved the cucumber water.Genuine Hotels.com guest review
"So So Hotel"
Stayed four nights.Terrible maid service.Surly bartender.outrageous charges for internet service.Will stay downtown if we visit San Antonio again.Genuine Expedia guest review
The bathrooms are too small and outdated. Showers curtains had mold on them. For an "omni" hotel this was not worth the $Genuine Hotels.com guest review
"my stay at Omni on Colonade"
Very disappointed in a few things. No continental breakfast. They do have an over-priced restaraunt if you decide to go that route. The wi-fi will cost you an additional ten dollars a day; however found out if you fill out a certain card you can get it free. That being said, no one informed me on that detail. No laundry facilities on site, but for more […] money will send it out. No complimentary self help coffee station. They charge you an additional $25 per day for "incidentals" which is refunded if you don't order pay per view or use the small, locked refrigerator. Speaking of refrigerator, room didn't have one which sucked because of all the left over doggy bags we brought back when we couldn't finish our meals out. That wad a lot of wasted food. No microwave in room. No vending machines so if you wanted a drink or snack late in the evening you had to go out. I have stayed in four star hotels that provided these ameneties. These can be provided in a classy, tasteful way. Read moreGenuine Hotels.com guest review
"Nice place to stay for a family weekend trip"
Rooms were pretty clean. Bathroom was a bit on the small side. Overall a decent place to stay.Genuine Hotels.com guest review
"Very Good Value and Nice Pool"
Enjoyed staying with family to go to Sea World. It's about twenty-five minutes from Sea World with no traffic, though. It has a nice outdoor and indoor pool. It's getting a little dated and the TV was poor resolution, but overall a great hotel value for the money.Genuine Hotels.com guest review
This is the best place to go that is not downtown.Genuine Expedia guest review
Service was over the top for this sort of hotel.Genuine Hotels.com guest review
"Great place and kid friendly"
Would have liked a better way to get drinks other thrm 30min room service.....they brought complimentary milk and cookies for the kids though which they thought was cool.! Easy to check in and back out no problem. Will definitely stay againGenuine Expedia guest review
"Great customer service"
The customer service that was given by all hotel staff was excellent, the indoor pool was a hit with my 6 yr old daughter and the room was clean. I will definitely stay here againGenuine Hotels.com guest review
Hotel is in good location and with amenities, staff is friendly and comfortable room.Genuine Hotels.com guest review
"Excellent service - good location to airport!"
Service was great - I arranged to take the hotel shuttle from the airport - my flight was late but the concierge made sure to call me and find out when I landed and the shuttle was waiting! The desk manager was efficient and friendly. Workout facility was nicer than most hotels I have stayed at with good quality equipment and plenty of weights. Shuttle […] even dropped me off the next day at my conference. Room was very comfortable and is updated. Highly recommend! Read moreGenuine Hotels.com guest review
"Good Family Hotel"
Our family really enjoyed our stay; kids had fun at pools. Good location.Genuine Hotels.com guest review
The hotel is overrated. Not worth the money we spent for the room. We specifically requested a roll away bed and when we arrived there were none. we asked for additonal blankets and there were none.Genuine Expedia guest review
Very nice hotel in a good part of town. The service was the best part...the staff was exceptional.Genuine Hotels.com guest review
"Not My Favorite Place To Stay"
Let me put it this way. I have had better for a better price than what i got at the Omni Colonnade. Maid service was fair at best. Mini Bar is expensive (take your own if you want to have a drink). Room service was ok but too expensive. The bed was extremely hard and the pillows were like mush. Overall i was not very satisfied about this hotel for the […] price paid. I prefer the Mariott down the road compared to this hotel. Much better set-up and better price. If you are planning to be out of the room a lot this might work for you. But if you intend to spend any time there find another place. Read moreGenuine Hotels.com guest review
expected bigger rooms, and free wifi also expected complementary breakfast...Genuine Hotels.com guest review
Hotel was nice with a huge screen tv by the pool and hot tubGenuine Expedia guest review
"Stayed on weekend of Spring Break 2014"
Hotel staff was very attentive. Hotel was very welcoming towards pets. Even had a pet bed and water/food bowl ready. A plus! Movie night out at pool for the kids. Bolos was great too!Genuine Expedia guest review
"Family Vacation spring break"
The Service was terrific. We were originally booked at another place which was not up to par and the immediate service we received to get us a room was terrific. We loved the complimentary beverage service, the backpacks for kids, front desk service and response time to fix an electrical issue we had in the room. Only recommendation is there was not […] enough drawer space and had to live out of suitcases for a family of 4. In addition housekeeping could have done a better job cleaning the bathroom. Overall we had a great stay and will definitely stay at Omni for future trips. Read moreGenuine Hotels.com guest review
Hotels was nice & great price. Rooms a little small & a too far away from the riverwalk for our liking. But, for the price during spring break, really couldn't beat it.Genuine Hotels.com guest review
"Good not greàt"
This hotels niche seems to be families on vacation. The staff had this down to perfection. For my purpose.....a romantic get away....it was lacking. The problems were all in the lobby. Not one time were we greeted at the door upon our arrival. There were doormen, but they seemed to always be preoccupied. The front desk while nice, missed opportunities […] to shine. As a member of the loyalty program, they failed to ask if we participated.....this matters as the internet is free for participants....free bottled water.....turndown service. I did speak to managment at check out. Let's hope they listened. I will give them another chance. One. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Short business stay but the hotel was nice"
The room was nice, clean and the bed was very comfortable. The staff was also extremely pleasant. I would stay againGenuine Expedia guest review
Each time we went in and out of our room We were greeted with a haze at smoke. The hotel has a non smoking policy, Clearly they are not stand in order to enforce it. I brought this to the attention of the front desk, And they did not appear to care. I also feel that if you're going to have an indoor pool and hot tub You should give the guess the freedom […] to use it, And not be restrictive with the hours. Read moreGenuine Hotels.com guest review
"More than I expected"
I've stayed at many hotels. Until I stayed at the Omni, I had my favorites but I definitely have my favorite now. When I walked into the room with my boys we found milk and cookies waiting for them and a bottle of wine and a tray of cheese for me. The room was beautiful and all staff treated us like we were royalty. I can't say enough about this hotel. […] I can't wait to go again. Read moreGenuine Expedia guest review
"boot camp visit"
perfect for spending time with my son who has been at boot camp for the last 8 weeks. it was nice for him to be waited on for a couple of days.Genuine Hotels.com guest review
We were delighted with the friendliness of the restaurant manager and his staff. We have a 3 year old son and they went above and beyond to make him feel special. We will never forget their kindness.Genuine Hotels.com guest review
I stayed at the Omni for spring break. It was a great hotel. The staff was excellent.. They treated us like we was royalty.. WHENEVER I GO BACK TO SA I WILL BE STAYING THERE.Genuine Hotels.com guest review
Great hotel and amazing staff, we spent one memorable night!! I will definitely recommend this hotelGenuine Expedia guest review
"Nice hotel but you can do better"
There are nicer for the price ( ex. Marriot ). Beds were WAY too soft and the room had a couple of stains on the floor. In room fridge stocked with typical ridiculously overpriced stuff ( $2.25 for a can of coke... ). It was a nice place, but we'll probably stay somewhere else next time.Genuine Hotels.com guest review
"expensive for out-dated"
I guess I was expecting a bit too much from a room description that included the word 'deluxe' ...it was the size of any standard room with two dbl beds. After inquiring at check-out, I learned this Omni has its own scale/room descriptors, and a standard dbl is titled 'deluxe' simply b/c it has two beds. Facility is clearly outdated, with minimal updates. […] For example, there are very few outlets in the room and there is no bathroom fan. Beds are comfy, it was fine. It was very obviously a facility that gets a lot of traffic/business by default from company conference visits, and does not need to try very hard. One more complaint, not only was there no happy hour at the very limited hotel bar, the prices (Not Listed) were exorbitant. Whether or not this cost may be covered by an expense account, I don't think it's right to gauge the traveler, and inflate the cost of doing business. Read moreGenuine Hotels.com guest review
Great staff. Went out of their way for others too. Good location. Very safe.Genuine Hotels.com guest review
The rooms were very nice and clean, the entrance was very presentable to the eyes.. We had an issue with the purchase of the room, but within 10min, they had it resolved..so customer service is their main concern and I loved it, and since the lady was very impressed, then you guys made it a birthday to remember.. Thumbs up!! From Houston Texas..Genuine Expedia guest review
it was good just a little expensive for the set up thought rooms would have been bigger. and the items in the Mini fridge were extremely over pricedGenuine Hotels.com guest review
"I expect better bathrooms."
I give this a good rating on all the areas it asks for, but it forgot one thing. The bathroom. It wasn't dirty or anything gross, so don't worry about that. The problem was that I expect some higher quality shower heads. That thing was like a firehose directed at my face. For the price I paid, I expected more of a rain type one that is overhead. Next, […] no towel racks, what is with that? I thought a towel rack was standard in all hotels. Finally, the toilet sucked. Unless its a number 1, you will be flushing it 2-4 times. Read moreGenuine Hotels.com guest review
Had a wonderful time the staff was always very helpful as well as kind . The hotel was very clean and comfortable.Genuine Hotels.com guest review
"Very welcoming atmosphere"
We loved staying here. The restaurant downstairs --"Bolo's" was such a great experience. We had the breakfast buffet and liked it so much that we went back for their Valentine's dinner. The room was quiet, clean, comfortable, with a nice view of San Antonio. What really sets this hotel apart is the friendly tone. My husband was quite impressed by the […] workout room. They even provided iced cucumber water in the workout room! Great service overall, wonderful value. Read moreGenuine Expedia guest review
"Nice hotel...but recommend valet parking"
We only valet parked one of our automobiles. The other was broken into and the ignition destroyed in an attempted theft. Upon reporting the incident, we were told by management that there had a been several vehicle thefts in the area in the recent past and that they'd added extra security to try to avoid future thefts. Undoubtedly the added security […] startled the would-be thieves before they could get away with out automobile. Loved the hotel, but would highly recommend valet parking for all. Read moreGenuine Expedia guest review
"Great would love to return"
The service was absolutely great. Went to stay with my significant other for a night and two days for my birthday in San Antonio and was very pleased to have chosen this place. The hotel provided me with a birthday cake as a surprise up to my room and the in room fridge was packed with goodies. The only thing that bothered a little was the tv was not […] connected and the remote to it had low battery, but we had someone up in to service it in 5 mins tops. Very clean. Good view from the fifth floor. Front desk was very kind. Quiet. No disturbances. Read moreGenuine Hotels.com guest review
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