All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
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9821 Colonnade Blvd, San Antonio, TX, 78230, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 809 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful, clean, friendly and helpful. Indoor heated pool was the best. The only gripe is would it have been that hard to have a sliding door between the king bed and sofa sleeper for a little privacy? Other than that it was an excellent hotel.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was an awesome experience.
Genuine Hotels.com guest review
3 night family trip Feb 20, 2015
Carol
US
5.0 / 5Outstanding
"Stay there again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great experiance.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2015
Carrie
US
2.0 / 5Fair
"The Omni Mistake"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
When we originally looked at this hotel we were excited!! Upon arrival we quickly realized we made a mistake, our FIRST room had a smokey odor and the room was very small!! The second room, was still small, and the bathroom was very little, barley enough room for two!!
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Christopher
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very clean , relaxing and the staff was very helpful and attentive to all of our needs.
Genuine Expedia guest review
Other trip Feb 17, 2015
Ron
US
4.0 / 5Excellent
"Good hotel close to San Antonio and highway."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Weekend stay me and my daughter. Nice. Very friendly staff, excellent.
Genuine Expedia guest review
Other trip Feb 16, 2015
Isabel
US
5.0 / 5Outstanding
"Cozy escape"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel was very cozy. The only com was it was a little far from the river walk.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Casandra
US
4.0 / 5Excellent
"Excellent hotel for business or pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
This is a very nice place to stay for business or pleasure.
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Tornadoes fast start school"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a wonderfull time everything was great
Genuine Hotels.com guest review
2 night business trip Jan 30, 2015
armando
US
4.0 / 5Excellent
"UBI Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This particular Omni needs a little front end work, last visit no one in 45 min to come get our bags in our room, took them ourselves. This visit 8 min out front no greeting at all. Had to park and unload ourselves, not a huge deal, but if you offer it, do it right.
Genuine Hotels.com guest review
1 night business trip Feb 4, 2015
Michael
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Restaurant staff was not very courteous at breakfast service.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient! Had conference there, so we stayed."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was charged a fee that I was not charged there the ladt time I stayed. They treated me nice whenI expressed disappointment.
Genuine Expedia guest review
Other trip Feb 3, 2015
Courtnae
US
5.0 / 5Outstanding
"Kids love it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My Kids love the indoor pool, they had a Blast!
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Zandra
US
5.0 / 5Outstanding
"Perfect stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was perfect.
Genuine Hotels.com guest review
2 night romance trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"Good travel distance to downtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very good, excellent restaurant, smiling personnel willing to help.
Genuine Expedia guest review
Other trip Jan 28, 2015
Luis
US
4.0 / 5Excellent
"It was ok."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is a nice four star hotel but nothing out of the ordinary. No information was offered about hotel restaurant or things to do.
Genuine Expedia guest review
Other trip Jan 27, 2015
Flores family
US
5.0 / 5Outstanding
"Wonderful hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were so pleased with the staff, the room and the restaurant. The staff that ran the shuttle was wonderful. They were so accomodating. We were there for medical appointments and the staff was very accomodating. We will stay there again for sure!
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
3.0 / 5Good
"Comfortable Hotel with a Terrible Restaurant"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room appeared clean and was spacious. However, the bath mat was slightly damp, which was odd and there was trash in the restroom wastebasket, including another person's reciept with their name on it. The restaurant Bolo was very expensive and the quality and service were subpar. The queso fundito appetizer, which was said to have kielbasa sausage in it, looked good but when we dug in all we found was bland, unseasoned cheese and what tasted to be breakfast sausage. We wanted to share the flat iron steak, about 10 minutes later we were told they were out of that steak. We asked for the ribeye instead. We asked the entree to be split but it was brought out whole with an extra plate. The meat was cooked to our liking but it was pretty cold, like it had just sat out after being cooked. It was unseasoned. The baked potato was good, came with all the fixings except for butter, which I had to ask for. My husband's beans were quite bland. We decided to get dessert to go. The first dessert we asked about "membrilla" something was said by our server to not be very popular. He wasn't actually able to clearly describe what it was. We decided on the empanadas, 3 empanadas with dulce de leche ice cream. The ice cream was spectacular, the empanadas, however not so much. The chocolate one was really yummy! The pineapple and strawberry were disgusting. Both were strangely salty. When we got the bill BOTH steaks were charged for, which we had to ask our server to correct.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Ashley
US
4.0 / 5Excellent
"Small handicap bathroom"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I requested a handicap shower and got a standard bath tub with a rail so close to toilet, I could barley sit on it. As for shower chair it was very small and cheap, no back for support, dissatisfied with the handicapped restroom.
Genuine Hotels.com guest review
1 night business trip Jan 18, 2015
JAIME
US
5.0 / 5Outstanding
"Jordan ford"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a company party there. Awesome venue.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
wally
US
5.0 / 5Outstanding
"Week-End Get-Away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed the quietness and location.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Say Yes to the Dress Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were meeting family for a "Say Yes to the Dress" weekend. Nice hotel great location.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Amanda
US
5.0 / 5Outstanding
"Clean Cozy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for our anniversary. Location a d hotel was great. Room was very clean cozy. I'd definitely stay again.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was very nice and comfortable. Classy appearance. The fitness center was very useful except for the somewhat recumbent bike which the seat did not offer forward & backward for distance. The food was very good from the bar. We enjoyed our stay.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant!
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
linda
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The parking lot was full, there was no room to park for hotel guest because there was a party at the hotel and they had preference.
Genuine Expedia guest review
Other trip Jan 9, 2015
Ana
US
5.0 / 5Outstanding
"Beautiful, comfortable and excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great, comfortable and beautiful hotel. Perfecto location, big rooms and premium bedding
Genuine Expedia guest review
Other trip Jan 7, 2015
karen
US
5.0 / 5Outstanding
"Nice Hotel & Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The front desk staff were very welcoming and effecient! They are just wonderful. The Bellman that handled our luggage was very nice and thoughtful as well. This was our second stay and we loved it. We will stay again.
Genuine Expedia guest review
Other trip Jan 5, 2015
Paul
US
5.0 / 5Outstanding
"Great stay at the Omni!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was awesome and we slept so well - we had a king size bed. The staff was great especially Roger and Petra. We were treated like kings and queens!
Genuine Hotels.com guest review
2 night romance trip Jan 1, 2015
Jennifer
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room was small but nice, area was just OK.
Genuine Hotels.com guest review
3 night romance trip Dec 30, 2014
Jennifer
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel
Genuine Hotels.com guest review
2 night family trip Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"NYE Stay."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Upon arrival NYE the staff was VERY nice!!!! The hotel was nice, but was out of cribs for our 18 mo old. He did not sleep well AT ALL. We were celebrating NYE as a family, and wanted to watch movies/popcorn. We called from the nearest movie rental place and were told we would be able to pop popcorn near our room. When we got there we were told we could not. That was a bit dissappointing, but we made due.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
Jan
US
4.0 / 5Excellent
"Omni Collinade San Antonio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful hotel! Great service and the facility/room was top notch.
Genuine Hotels.com guest review
3 night trip with friends Dec 30, 2014
Danielle
US
4.0 / 5Excellent
"Christmas with our SA family!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was great to pull up at the lobby and have the beautiful Christmas music playing outside. The lights wrapping the trees were gorgeous and the Christmas tree and garlands inside were very nice. We are an Omni Regular, and select guests, so we are always impressed...that's why we always come back. If you are a fan of lox with bagels and cream cheese, the breakfast is amazing on room service, as are the snacks of the grilled veggie flatbread. They make their own kettle chips and no preservatives in them. We love the select guest coffee service too and robes available to wear each time. Omni has the best beds and bedding!
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Roberto
US
5.0 / 5Outstanding
"A great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An attractive hotel--a bit expensive. The service was excellent, especially at the bar, where we were served by a friendly and pleasant bartender.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice...we'll be visiting the hotel again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were very clean. The beds had nice, thick, comfortable betting. Extra towels were sent up within minutes. The hotel was beautiful...Christams decor added to the holiday cheer. All of the staff were extremely friendly and helpful.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Erica
US
5.0 / 5Outstanding
"5star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel had everything, Great stay
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Manuel
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The was very friendly. I really enjoyed our stay. Will go back on next visit.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Alejandro
US
5.0 / 5Outstanding
"Great hotel, easy access to major highways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was clean. Breakfast buffet was great. Room temperature was controlled by us. Staff was great!!
Genuine Expedia guest review
Other trip Dec 30, 2014
Valley Visitor
US
5.0 / 5Outstanding
"Nice, mid-luxury hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had originally made a reservation at a different hotel but Hotels.com had to move us and this hotel was one of our options. The Omni is a much better hotel than we usually stay in and it was very nice. Having people bring your luggage to your room and other perks is a luxury we don't usually have. Would certainly recommend for a very pleasant stay.
Genuine Hotels.com guest review
3 night romance trip Dec 11, 2014
Marci
US
3.0 / 5Good
"Hotel is old but clean."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is kind of old, the bath room definately needs some face lift. Free parking is nice but no wi-fi. It ok if you just need a place to sleep but so not recommend for vacationing.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Vivian
US
5.0 / 5Outstanding
"Honeymooners"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Last day of our honeymoon best sleep for the whole week.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Marco
US
5.0 / 5Outstanding
"nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly staff lots of restaurant s near by.
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent stay, highly reccomend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Werful staff. Very attentive. Rooms clean, spacious and modern. Really cool lobby bar and great breakfast at Bolo's. One of the best hotel gyms I have had the pleasure of using. THey had 2 lengths of jump ropes which was great for me being short in stature. Really appreciated it. The pool and whirlpool are great too. Water kept at very comfortable temp for our December stay. Can't say enought good things about this hotel.
Genuine Hotels.com guest review
3 night family trip Dec 20, 2014
Tracy
US
5.0 / 5Outstanding
"FANTASTIC HOTEL STAFF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff here was amazing. The Valet, Housekeeping, room service and front desk staff were so respectful, always helpful and smiling. This is our new go to hotel while in San Antonio.
Genuine Hotels.com guest review
3 night family trip Dec 19, 2014
Erica
US
5.0 / 5Outstanding
"Nice & fancy hotel close to the north star mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome night i had. Very friendly indeed. They brought cookies & milk to my children. Would definitely stay again
Genuine Expedia guest review
Other trip Dec 23, 2014
Gracy
US
5.0 / 5Outstanding
"Sweet surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel but the icing was the restaurant. The food was amazing
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
richard
US
3.0 / 5Good
"Nice hotel half the staff good the other half bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Omni loyalty program its now bad, since it Dosnt work with expedía, im no longer Stayng in a hotel that expensive, with no loyalty program
Genuine Expedia guest review
Other trip Dec 17, 2014
francisco
US
5.0 / 5Outstanding
"Excellent, couldn't have asked for more!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best, no need .....sorry do not have time...see, this is too much of an impossition..sorry I am very busy
Genuine Expedia guest review
Other trip Dec 15, 2014
Cary
US
5.0 / 5Outstanding
"Stayed before and will stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One our favorites in S A enjoy every time we stay very nice clean will stay again
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews