"Close to all must- see sights. VERY HAPPY !!!"
Overall very happy. And just for the record...I stayed at the Omni on San Jacinto downtown !Genuine Hotels.com guest review
Fantastic. The staff was welcoming and friendly. Everyone was very attentive and professional. Beautiful hotel and wonderful visit.Genuine Hotels.com guest review
THIS HOTEL WAS AWESOME.. CLEAN, FRIENDLY AND WELL KEPT. ONLY THING I WAS NOT HAPPY WITH WAS THE FACT THAT THE POOL WAS CLOSED FOR CLEANING ON A BEAUTIFUL SUNNY SATURDAY. THE WHOLE DAY!Genuine Hotels.com guest review
"All that we were looking for"
Came to Austin for a friend's Bachelorette weekend. We were wanting a nice hotel, offering higher end accomodations, that was close enough to Downtown so that the party could be going. Everything was clean as clean as it could've been and the service was A-1 !Genuine Hotels.com guest review
"Minor issues to fix"
The shower is unvented and has moisture problems, the maid accidentally left my door open after a cleaning , but the lobby is nice and the fitness facility appealingGenuine Hotels.com guest review
"Nothing for nothing"
The room was very nice but you had to pay for everything incidental. Your WiFii was extra. No refridg in roomGenuine Hotels.com guest review
"Should've planned ahead"
The hotel was nice! I mean really nice. The staff was all very friendly. The rooms a bit small but not bad. Now the reason we booked this hotel was the pool. It's even better in person. The hotel had to shut it down at 1pm on a Saturday because they didn't plan ahead! Not enough chlorine for a busy Labor Day weekend. It's hard telling your two year […] old that the pool is closed. It ruined a whole day. Otherwise I would recommend this place. Read moreGenuine Hotels.com guest review
"Great location for getting around"
Wonderful for our trip - close to relative's home, and easy access to freeways. Pool was very nice! Hotel staff was very friendly and quite professional, from the valet to the pool guy. Only minor thing - maids don't do a very adequate job of restocking room with towels, coffee, etc.Genuine Hotels.com guest review
"We Were Impressed!"
We got - what we felt - was a great deal on our stay here. It was my birthday, but my birthday fell on Labor Day weekend, AND the first weekend of UT Football in Austin. The Omni not only gave us the quiet room I asked for, but didn't think I'd get... (on the 9th floor!), but even put champagne and chocolate-covered strawberries in our room, along with […] a birthday card signed by about 20 employees. It was a clean room, with a friendly staff. We even got to see the UT players and Coach Strong (since they had - unbeknownst to us - stayed there the night before). We would definitely stay there again, and we have already bragged to our family members and bosses / employees about our stay. Great job, Omni! We'd never stayed with you before, but we certainly will again! :) Read moreGenuine Hotels.com guest review
"Close to Down town Austin"
Nothing neggative to say about this hotel. Everyone was very attentive and helpful. The room was very nice and clean. The only part that takes a bit getting used to is the freeway access and learning where to get off the freeway so you don't find yourself driving passed the hotel. There is no exit for the hotel and if you miss the exit prior to getting […] in eye shot of your destination you'll find yourself driving passed it looking for the next exit to turn around which could be a couple miles out. That of course has nothing to do with the hotel. The hotel was great and we found out a bit of history about the hotel, they filmed Miss Congeniality there. Oh by the way the pool area was amazing. Read moreGenuine Hotels.com guest review
"Can hear traffic noise"
Nice stay but my only problem was that you could hear the traffic from I-35 inside the room. Had to buy ear plugs for second night.Genuine Hotels.com guest review
"Not a 4-Start Hotel"
Overall this was a horrible stay. I won't go into detail because there are too many, but our room was dirty with multiple maintenance issues and the staff was incredibly rude, including management. There are plenty of other hotels in the area, so don't choose this one.Genuine Hotels.com guest review
Close to everything in Austin.Genuine Hotels.com guest review
Loved it and the poolGenuine Hotels.com guest review
"Had a great time"
My wife and I just needed a quick and economical get-away for our anniversary, and the Omni was terrific. The pool and spa are excellent, and the hotel restaurant fare was excellent as well. To top it off, Ashley, the manager, had chocolate strawberries and a bottle of champagne waiting for us in our room when we arrived. We had a great time and were […] very pleased. What the hotel lacks in terms of location it makes up for in service. Read moreGenuine Hotels.com guest review
"Overall Great Place"
Great services, room service and food was wonderful and delightful. The premier room was with a balcony with a view overlooking the gorgeous pool. Will be booking again at this location.Genuine Hotels.com guest review
It was a great hotel with good location. Only issue was the room service. We did not get the tooth brush we asked for. They never came to our room.Genuine Hotels.com guest review
My husband and I stayed at the Omni for our 25th anniversary weekend getaway. I stayed at this location several years ago and had a nice stay then as well. The location is really close to downtown and so it was very easy to get around to the various activities we had planned for the weekend. At check-in, a mentioned that we were celebrating our anniversary […] and later that night, the hotel surprised us with complimentary room service of chocolate covered strawberries and a bottle of champagne! The accommodations were great and just what we needed to getaway and reconnect! Read moreGenuine Hotels.com guest review
Awesome room. Super courteous and helpful staff. Amazing pool area! Good for families, singles and couples. Bar was convenient, moderately priced and tasty. Close tGenuine Hotels.com guest review
"Hotel for a mini-vaca"
The hotel itself was pretty cool. Although, I disliked very much where they placed me (by the stairwell which was bery noisy) I didn't like that they charged for wifi in my own room and they didn't even offer any kind of continental breakfast. For the amount I paid I at least expected that. I definitely will not be staying here again.Genuine Expedia guest review
We booked our stay through Hotels.com. We selected a King handicap assessable room do to a resent back surgery, upon checking there was no handicap rooms available. We were given a Regular King Room. The bed mattress was very uncomfortable. The next day we were transfer to and handicap assessable room were the shower head was broken and needed to be […] fixed. All though the toilet was higher the safety rail next to it had missing screws and was very lose at the handle. The bed mattress in this room slept more comfortable then in the other room. We did enjoy our time the Pool & Jacuzzi area. The Breakfast Buffet was great as well. Read moreGenuine Hotels.com guest review
:) that's enough. Please don't ask me to take a survey then ask me to write more. It was a nice place.Genuine Expedia guest review
"Enjoyed our stay"
It's the 2nd time we stayed here and as always it's absolutely amazing. Everything was perfect!! Love the hotel .Genuine Hotels.com guest review
"What a Shame!"
Very nice hotel. Great location. The staff was extremely friendly. The pool is one of the best. Just a great hotel... except... the beds. The full size beds are terrible. They were like sleeping on a trampoline. Otherwise, this is a great hotel. A- because of the beds.Genuine Hotels.com guest review
Nice stayGenuine Hotels.com guest review
I entered the hotel and headed to the front desk. The service clerk was very courteous and made checking in quick and simple. He asked would I like my room to be on a high or low floor, so I chose high. He said the highest I could go was the twelfth floor so I took it. I headed up the elevators to drop my bags off in my room. Immediately upon entering […] my room, I went to the windows to see the amazing view from my twelfth story room. As I pulled back the curtains, I noticed a lipstick imprint on the window. I immediately packed up my bag and asked to be moved to another room. I explained to the front desk clerk that if there was something like lipstick on the windows, what else had the cleaning staff missed and I would not feel comfortable staying there. I was moved to another room on the same floor. After a quick room inspection, I sat down my bags and headed to an early dinner. Upon returning to my room a few hours later, as I entered I noticed a terrible rotting smell. I returned to the hotel's front desk to lodge a complaint. They had someone from the cleaning staff come spray my room with a linen refresher. It did help tame the smell, but I just could not get a good night's sleep knowing that something had possibly died and was rotting in my room, or at least that's what it smelled like. My overall review. 3.5 stars even though it was supposed to be a 5 diamond hotel. Beautiful hotel, but it's the details that make a hotel truly remarkable. Read moreGenuine Hotels.com guest review
"Careful of airport shuttle"
Ok, it's a nice hotel: my grip is with the airport shuttle. The hotel appears to be in the "airport zone," and I assumed there was good shuttle service. Turns out it quits at 10pm-- though if enough people are at the airport and complain they might arrange something. I was told curtly I'd need to take a taxi-- a $28 fare.Genuine Hotels.com guest review
Nice but doesn't compare to Houston Omni. Needs more electric receptacles in the room.Genuine Hotels.com guest review
"Nice hotel with gym and restaurant onsite"
Very helpful staff, clean hotel, and nice pool/gym outside. I did have a small problem with the toilet in my room. It kept partially refilling every 10 minutes or so. Maintenance replaced the flapper, but the issue continued. When I reported it a second time, I received a letter saying it had been addressed the day before, but the toilet never stopped […] constantly refilling. Other than that odd incident, the stay was great. Large room with big TV and it was very convenient to have the gym and the restaurant on site. Read moreGenuine Hotels.com guest review
"Great inexpensive 4 star hotel"
The Omni is a great hotel. The place has a nice pool, hot tub, and sauna. The rooms are clean and comfortable, and the staff was great. When they found it was our anniversary, they sent us strawberries and Champagne. The only reason it is not a 5 star rating is because the location is right under an large overpass. So when you are outside, you pretty […] much constantly hear traffic. The other reason is because it was a little crowded, meaning the pool always had people in it and the bar had no seats left because there were always people crowding around. Read moreGenuine Expedia guest review
The hotel was adequate. When we were walking up to our room the first time for the evening there were dirty used cotton swabs on the floor in the hallway. I figured housekeeping dropped some stuff. When we returned for the evening there was a mini fridge in the hallway. It was about 1:30 am. The next morning housekeeping started making its way down […] our hall fairly early. They were loud enough to wake people up, banging around in the room next to us. Overall the rooms are adequate, I know I could have found nicer for the price in the city. Read moreGenuine Hotels.com guest review
"Would recommend for any business traveler."
The room service was efficient and personable. The hotel was hosting an event that included dancing demonstrations and the food at the on-site restaurant was delicious.Genuine Hotels.com guest review
Everything was perfect just wished the rooms had mini fridge and microwaves, theyre better to have when traveling with children. The only thing is i wasnt informed my $100 deposit wouldnt be refunded till 3 days later and not at checkout.Genuine Hotels.com guest review
Lobby was being painted & there were plastic drop cloths everywhere. Bar staff was excellent. Checkin young lady was stressed and argumentative. I was unable to use the minibar w/out a $250 deposit which was ludacris since I was told I couldn't use the card I paid for online.Genuine Hotels.com guest review
Very nice room, friendly staff. Will stay again.Genuine Hotels.com guest review
"Omni - consistently nice"
Enjoyed it!Genuine Hotels.com guest review
"Great! Close to everything!"
We like Omni so much. It's clean, quiet, staff are friendly. However, our last stay at Omni in Austin TX, I was bothered by the housekeeping knocking on our door around 8 in the morning. And then again after about 30 minutes. Man I was tired and trying to sleep!Genuine Expedia guest review
"Nice Clean Hotel"
Hotel was nice, and quiet. Staff was professional, and helped with any needs. Very pleasant, and peaceful stay. Would highly recommend to anyone that is looking for a place to stay.Genuine Expedia guest review
We only stayed one night but the hotel was very nice. It seems more aimed at business travelers than for leisure. My wife and child accompanied me on a business trip and enjoyed swimming in the large pool. (Pictures may have have a little exaggerated as to it's size and niceness, however.) Only one elevator was working when we arrived which caused a […] lot of waiting or a crowded elevator when it did finally stop on our floor, which meant waiting 5-10 minutes sometimes to catch the elevator. The location was perfect for my meeting; it is also easy to get to from 35 or the loop coming down Ben White. I have stayed at hotels with bigger rooms and nicer furnishings for a similar price, but I would definitely stay here again because of the proximity to my company's offices and the experience overall was a positive one. Read moreGenuine Hotels.com guest review
"fabulous customer service"
This particular Omni had exactly what I would expect from the name. While the building is not as beautiful as other Omni hotels are, everything was excellent. I have never had a bad experience with Omni. The service there is second to none! Very welcoming, helpful, and kind staff. The presentation of everything is so nice as well.Genuine Hotels.com guest review
Gave me a handicap room. I forgot my credit card they looked at me as if I was a peasant. No room service after midnight.Genuine Expedia guest review
"Room not ready"
We made an advance - paid in full reservation but when we arrived around 9 pm they didn't have our room ready. Offered to comp us some drinks at the bar. We had two very young and very tired children. Drinks aren't going to cut it. It took them 30 minutes - We were not impressed. I would point out also that parking was not convenient - as in, there's […] not enough. Oh and if you're expecting free breakfast - forget it. Read moreGenuine Expedia guest review
We stayed 1 night and loved it! Our kids had so much fun in the pool! The maids were so helpful in giving us xtra shampoo because I had forgotten mine. When we arrived they had bottle water and Capri sun for kids, hot day! My little one loved the apples in front desk, every time we passed he wanted one and the front desk always offered him one'Genuine Hotels.com guest review
Rooms very nice. Service great! A little too out of the way for me.Genuine Hotels.com guest review
"Very nice accommodations."
Wish we would have had queen beds available to choose from. Also could have had a few more kid friendly activities. All in all a very nice hotel.Genuine Expedia guest review
"Excellent location & beautiful hotel"
Excellent location, beautiful hotel, nice pool and spa. Was extremely happy with the hotel and the price.Genuine Hotels.com guest review
"Loud Construction Noises Throughout The Night"
I heard loud banging throughout the night during my stay. When I last looked at the clock it was after 3:15am before falling asleep from exhaustion. As I checked out early morning, the counter clerk inquired how my stay was and after hearing my complaint he apologized and said that they were replacing the carpet throughout the night on the 1st floor. […] However, he never offered to compensate me for the inconvenience I endured. Read moreGenuine Hotels.com guest review
"Awesome pool and comfy beds!"
Had an awesome 5 nights at this hotel! Was very impressed with the large pool and the comfortable beds. Bathroom was slightly dated, i.e. standard tub instead of shower stall, no exhaust fan, but nothing to worry about. Location was fairly convenient as IH-35/I-35 was essentially across the street with easy access to places like Round Rock to the north […] and San Antonio to the south. 6th Street was nearby as well, but still outside walking distance. Read moreGenuine Hotels.com guest review
"Did not live up to expectations"
Our hotel room was not completely cleaned. I found an old sock on the floor. Also, we ordered a king room and we're put in a 2 bed queen room.Genuine Hotels.com guest review
"I will stay here again, no question about it!!"
Friendly and helpful staff. Rooms were clean and spacious. The pool was wonderful. The lobby bar was quite the happening place...Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )