"great hotel for a family trip"
Well the only thing that I can say is that I love it and is really good service ok!!!Genuine Expedia guest review
"Clean and Friendly"
Clean and everyone is so friendly! Will come back next time I'm in dallas! Also so they have Aveda products in the bathroom which i loved!Genuine Expedia guest review
"Discover a fantastic hotel"
Fabulous....everything was absolutely perfect. They are attentive and the facility has everything you would want for a liesure or business stay. Will definitely return again and again.Genuine Hotels.com guest review
"Nice, but small"
The room was nice, but small. The common areas were very nice.Genuine Hotels.com guest review
"Great family hotel"
This was the host hotel for my son's basketball and the NCAA tournament. The staff was very courteous and professional upon arrival and departureGenuine Expedia guest review
"Great place to stay!!"
Very, Very nice place to stay and a wonderful breakfast buffett. Very friendly easy access to taxi's and valet parking was great!Genuine Expedia guest review
"Nice - But No.."
While the hotel was clean -bed was a little too hard for my back and squeaky. Also only one restaurant and expensive. A cup of coffee was $7.00! They did offer a nice breakfast buffet (continental $14) or full $19. There is nothing near this hotel in terms of restaurants, etc to walk to, therefore would not recommend it. Also pool is on the roof-take […] elevator to 30th floor and then walk up 4 flights of stairs---- Read moreGenuine Expedia guest review
"Wow!! Great space. Great service."
Me and my wife truly enjoyed our stay at the hotel. The staff was completely non pretensious... Breakfast was amazing!!! My only gripe would be the fee for internet use. .. really? In todays day and age there should be no fee for internet at the hotel.Genuine Hotels.com guest review
We had a great view of Downtown Dallas, if only the windows were cleaner it would have been perfect.Genuine Expedia guest review
The hotel and the room were nice. The breakfast service and food were great; it was well worth the price to upgrade the room booking to include breakfast.Genuine Hotels.com guest review
"Great for a weekend away!"
The breakfast was expensive but it was the best breakfast EVER! The staff was polite and awesome.Genuine Expedia guest review
"First stay was great! The second fell short."
The reason we returned to this hotel is because we had a great experience in the past. But our last stay wasn't so great. When we entered our room, we were overwhelmed by the smell of mildew. I don't know if they had just cleaned the carpets, but the smell was horrible. We asked for another room, and the management quickly obliged. However, the second […] room wasn't much better. It was also surprising that wi-fi was not complimentary. The hotel charges $12.95 for 24 hours. So just be prepared to add that expense to the room total if you are planning on using the internet. The staff and management are great, however. We were allowed an early check-in, and they did allow us to switch rooms. But next time we will be looking for another hotel instead. Read moreGenuine Expedia guest review
"Beautiful place to stay"
This was a beautiful hotel close to the arena we were going to. Very clean rooms, friendly staff and the restraunt food was amazing!Genuine Hotels.com guest review
Stayed here with two of my girlfriends for a weekend getaway. Great hotel and location.Genuine Expedia guest review
Great stay and locationGenuine Hotels.com guest review
Nice hotel, good location.Genuine Hotels.com guest review
great experience- loved the restaurant- we were in town for market and had a great time and will def stay here next timeGenuine Expedia guest review
Comfortable room, great service, excellent breakfastGenuine Hotels.com guest review
I have been a repeat guest at this hotel and this has to be the worst stay! The walls are soo thin and when you have noisy neighbors and lots of people in the hotel it makes for a long, noisy night! Our room was not restocked with fresh towels and it could have used a good dusting. The bath tub drain in our room was backed up and I was just so done […] with this that I just let it drain slowly...for the money you pay for this hotel, you would think the rooms would be better updated(no rusty doors or creaking beds and bigger bathrooms!). I have stayed at this hotel due to being in close proximity of where I need to be, but I think I will have to go elsewhere next time. The front desk staff, some of the restaurant and valet staff are nice. Janis was awesome to put us away from the elevator as I requested...with previous stays we were always next to the elevator. They need to step it up big time!!!!!! Read moreGenuine Expedia guest review
We were extremely impressed with a front desk clerk named Alison. She made the stay worth while.Genuine Hotels.com guest review
To small for such a nice hotel and for the price of itGenuine Hotels.com guest review
"Great hotel for everyone"
Great place would do it again in the future to stay there.Genuine Expedia guest review
"An Eagles Fan's First Trip To Dallas Stadium"
Liked the hotel just wish I booked something that was walking distance to shopping and nightlife.Genuine Hotels.com guest review
"Disappointed stay for Football game Dec 2 2012"
Just got back from a stay here for the Cowboy/Eagle game 12/2/12. I was a bit disappointed with this hotel, as I checked many reviews of hotels in Dallas and went with the lesser evil on this one. The rooms are in need of renovation. There was rust on a bathroom ceiling hatch and the celing in the main room was lumpy and looked like it may have had […] some water damage. The TV and cable service were fine and the bed was fine besides one dirty pillow case on one of the beds.Food way over priced in dining room. Read moreGenuine Expedia guest review
"Close to malsl for Black Friday shopping"
The ladies at the check-in destk were Great and so helpful and I would come back again and maybe next year we will have more people an we will get more rooms just for a get away night.Genuine Hotels.com guest review
"Close to everything"
Terrific -- we will be back!!!Genuine Hotels.com guest review
"Great for couples and business travel"
This was great place to stay and the room was very comfortable and clean.Genuine Expedia guest review
Stayed here for two days for my daughters birthday and to go to the Cowboy's game. The hotel staff was very friendly and accommadating. Would stay again without hesitation.Genuine Hotels.com guest review
"Incredibly Disappointed w Renaissance Experience"
12-yr-old's birthday party w 6 girls. Requested adjoining rooms or at minimum on same floor. Hotel in person at 3:00pm to check in. Rooms on separate floors. After 20 mins, worked out with mgr that rooms were on same floor across from each other. 2nd room wasn't ready yet...but was blocked so that nobody could rent...Returned 7:30pm. "Blocked" room […] rented. Explained situation to exact same front desk attendant and mgr again. Both DENIED EVER SEEING US OR DEALING WITH THIS SITUATION. Ended up on different floor...handicap access floor. Rooms were adjoining but none of us needed hand-held shower nozzle or shower access seat. Shower curtain was not waterproof and water all over the floor. Ordered rooms with bkfst included. Attendant at the hostess station stated to check with the other and walked away. I finally got the attention of the second attendant who had been on the phone, and she seemed surprised that I was asking for a table. Granted, the restaurant was 3/4 full, so under most circumstances I would cut a restaurant some slack. HOWEVER, I literally waited 22 minutes just to get our drink order taken, and 30 minutes to get a cup of coffee at a BUFFET. I had to flag down the hostess to even find our waiter. Waiter never removed ANY used plates. He set the check down and walked off. Well, the check needed to be charged to the rooms. I again had to flag down the hostess to resolve the problem...and I really wanted a second cup of coffee that was never even offered... Read moreGenuine Hotels.com guest review
"Great Room, Excellent view, Superb Breakfast."
Great Room, Excellent view, Superb Breakfast. The rooms were comfortable and very sound. Nice, quiet evening although the hotel was completely booked.Genuine Expedia guest review
We asked for room away from elevator and were given room closest to elevatorGenuine Hotels.com guest review
It's remains my favorite hotel to stay at every time I travel to Dallas.Genuine Hotels.com guest review
Really had a great stay. Would recommend to anyone.Genuine Expedia guest review
"Great place and inexpensive."
Great breakfast buffet. Very quiet room, even though we were near the elavator. Very close to downtown. Walking distance to Medieval Times.Genuine Expedia guest review
"This hotel is perfect for business or fun travel"
Love this Hotel! Nice comfy rooms, helpful staff, great bar area. Close to many Dallas restaurants.Genuine Expedia guest review
The room was GORGEOUS and the view was SPECTACULAR. Definitely perfect for the occasion.Genuine Expedia guest review
Loved this hotel and would stay again!!!! Staff very courteous and hotel nice and clean.Genuine Expedia guest review
Very nice hotel the staff was very friendly n helpfullGenuine Hotels.com guest review
"Clean hotel, great room, watch where you park."
The hotel was very nice, room was spacious however the mini fridge smelled heavily of mold and I was given a room right next to the elevators which of course meant I got to hear all the fun people were having as they made their way out to their rooms. Additionally, the parking lot in the front is very small and although they have a very large lot in […] the back the Valet asked if I would like to valet I said I'd self park around the back, he told me that it wasn't a good idea and since I have a nice car if I couldn't find a spot in the front lot he would let me park in Valet for no charge to avoid any unpleasant surprises. So kudos to the Valet for his helpfulness and honesty, but beware of the neighborhood I guess. Read moreGenuine Hotels.com guest review
overall our stay was great! nice comfortable rooms, great view, especially at nite. i would recommend to others!Genuine Hotels.com guest review
We love this hotel for an easy romantic weekend. Definetly get the breakfast package...a wonderful opportunity to linger over coffee and the wait staff is top notch.Genuine Hotels.com guest review
Very nice stay Respectful staff. Only things needed is free WiFi.Genuine Expedia guest review
"Stay for the food!"
The food alone was worth the visit to the hotel. A high percentage of the food is sourced locally and is organic. The food was innovative and everything was spot on. The hotel was like most, clean and peaceful to stay at but the food was incredible!Genuine Hotels.com guest review
Enjoyed our stay, thoroughly. We were in town for a class reunion, and our stay at Renaissance made it even more enjoyable.Genuine Hotels.com guest review
The only compliant I have is that I ordered double beds on the Internet and when we got there they were all king bedrooms. We were a bachelor party of 8 guys.Genuine Hotels.com guest review
was there for just one night. Great service from check in to check out.Genuine Hotels.com guest review
Beds very comfortable.Genuine Hotels.com guest review
"Sooo very disappointed!"
My mother and I have been staying at this hotel at least 2 nights every month for the past 3 months, and I must say this last stay was the worst! Upon check in, The night front desk person Andreas, argued with me concerning valet parking my vehicle. He got mad when I told him I did not want to leave my car unattended, unlocked with keys in the ignition […] while the valet person was located and there was a massive crowd of people standing out in front of the hotel....duh! So, I waited until the valet person finally showed up which wasn't in a short amount of time. Our room wasn't cleaned very well, but we were so tired and just done by the second day we decided that we would just deal with it because when you call to the front desk people talk to you like you are interrupting them, even though you are paying your money to stay at the hotel. Our waiter in the restaurant, Jorge, is always friendly and 2 of the daytime/evening valet guys were awesome! But I don't know if they are enough for us to return next month! Read moreGenuine Expedia guest review
"friendly service, fantastic food and rooms"
Will only stay here in Dallas! Outstanding service, ate every meal here, most comfortable beds.Genuine Hotels.com guest review
The restaurant is superb! The bed is very comfortable, and the staff is excellent! Wonderful place to wind down after market events.Genuine Expedia guest review
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