"Céntrico y cómodo"
Un hotel en el centro de Bilbao,cerca de todo lo que hay que ver y visitar, con parking para depreocuparse del coche y poder tomar los mejores pintxos en las cercanias .Muy recomendableGenuine Hotels.com guest review
"Una noche en Bilbao"
Tuvimos la "suerte" de que nos dieran una habitación grande. La cama cómoda pero demasiado grande, casi no nos encontramos en ella. Jeje. El barrio muy pintón. Los sitios de pintxos muy monos pero resultan carillos, esta en todo el centro de Bilbao lo que deja el casco antiguo el Gugenheim y resto de lugares turísticos a distancia de paseo. La única […] pega es que el parking cuesta un dinerillo. Read moreGenuine Hotels.com guest review
"Pesima habitacion para ser 4 estrellas."
Para un hotel 4 estrellas,la habitacion era bastante decepcionante y minuscula. La unica ventana que habia,daba a un enorme muro de ladrillos de un edificio.Genuine Expedia guest review
La ubicaciòn es lo mejor, ya que esta en el centro de Bilbao, a pocos pasos de la Gran Via, Del casco historico, Las paradas de metro estan cerca, muy buena ubicaciòn. Lo unico negativo es lo pequeñas y sencillas que son las habitaciones y que los pasillos huelen a cigarro, la 7ma planta por lo menos... lo demas todo bièn.Genuine Hotels.com guest review
"good location, nice service"
workers in the hotel are very warm hearted to help us get to know the city, and the location is really great. Clean rooms, good view from the room, and great whetherGenuine Hotels.com guest review
"One pillow per bed :("
04/06/15 wanderlustfulJL London, United Kingdom
The hotel is ideally located for sightseeing - walking distance to the old town and just 10-15mins' stroll to the Guggenheim. The accommodation is clean, the service is friendly and the breakfast is good. However, our room was a bit too warm (the thermostat could not be adjusted) and for a 4 star hotel, it was disappointing that there was just one pillow per bed.
i was there for one night, it was a business trip.. it was the second time for me in this hotel. (the first visit was two years ago i guess) the hotel seems a bit old but really nice the staff very friendly and the location is perfect in the center of Bilbao.. the breakfast was rich as it should be,, the price fair enough when we comparing with other cities around Europe in same location.
"Good Hotel in a great location"
01/17/15 James L Mirfield, United Kingdom
This hotel is perfectly located for the shopping area of Bilbao and also some great bars and restaurants. The check-in staff were very helpful, but the staff when I was checking out were frankly hopeless. Nevertheless, I had a good stay and the room was spacious, clean and comfortable. I would stay here again for sure.
"Good price and central location"
12/12/14 VM_Leuven Leuven, Belgium
The hotel was great. Nice, large and beautiful room and bathroom. Location was perfect, walking distance from everywhere. The staff was friendly and overall the hotel has grand old and modern look. Totally recommended. Bad internet though.
11/30/14 RYAN W Wrexham, United Kingdom
Great location in the center of Bilbao, many tapas bars within walking distance of the hotel. The new football stadium is viewable at the end of the road, and can be walked to in under 10 mins, same for the Bilbao museum but in the other direction. Many shops available also. Supermarket about a two minute walk, selling everything you could possible need. Hotel reception was very inviting, and staff helpful. Not alot of English speakers behind the bars in the hotel. But didn't find this and problem. Hotel room clean and tidy, not the most modern it stayed in. But more than comfortable. Overall I would recommend this hotel for any business trip to Bilbao, or short breaks to the city. You also have to try the Chuleton tee bone steak around €38 but well worth the money. We tried it on our last night within the hotel and it was lovely. Also the breakfast in the hotel was nice anwith a good variety of foods.
"Good Location but... Very unfriendly Reception Staff"
11/11/14 MiguelDams Barcelona, Spain
I was there last week, and the best thing about this Hotel is its location and comfort! A very normal and relaxed stay, good bed! Nearby a lot of tapas restaurants, Shopping and the San Mames Stadium! The big dissapointment was the Reception male Senior Staff... Very unfriendly, no good Morning, no please, no Thank You, nor Good-bye... Amazing for a Service that is the "face" of the Hotel! Always looking very busy and almost annoyed by any question, like the answer would be a big effort... Parking on arrival also very arrogant, shouting the Hotel would be full, and no parking available if i had no reservation... After a few shouts back, with a smile on my face, explaining that the mobile booking service didnt offer that option, there was a free parking spot afterall, for 18€ the night... ( i was almost convinced i qould have to pay "extra" to get a place for the car, but i spoke fluently spanish, and in same tone...) Morning parking staff was friendly! Other staff, like cleaning, Valet staff very, very friendly...
"Central hotel with excelent service and facilities"
09/23/14 Bengt H
Location of the hotel was very good - if your aim is to explore what Bilboa can deliver. Rooms was clean and spaceious. Plenty of good restaurantsand bars in the visinity. Excellent breakfest with all you need for a good start.
"Convenient City Centre Hotel"
09/21/14 woodieslocksheath Southampton, United Kingdom
If you want a hotel slap bang in the middle of Bilbao then this one meets the brief. We were delighted with its proximity to the shops, the attractions and the bars/restaurants. Given we were driving our own car, the on-site, attended car parking arrangements were ideal and 18 Euros / day was a reasonable rate for 24 hours of city centre "secure" parking. We didn't eat in the hotel (too wide a choice outside for dinner and their breakfast we felt was a little "steep" @ 16 Euros/person). Vehicular access to the hotel needs some concentration but getting out of town (to the ferry back to UK) in the morning was a doddle. Return visit to Bilbao - we'll definitely use the Hotel Ercilla again.
"Ok hotel and location"
09/15/14 Runar N Drobak, Norway
The hotel is ok, located about 20 minutes walk from the Old City and close to the Atletico Bilbao football stadium. A lot of nice tapas bars close by, and the hotels dinner restaurant is very good. Breakfast is also good. The rooms, however, were nothing to brag about. My room was very small and not very modern, looking in to the brick wall of the neighboring block. All in all, worked well as a place to stay, but not an experience in itself.
"Filthy and certainly not 4 stars!"
09/08/14 Ewidmaier Munich, Germany
Hotel Ercilla has the advantage of being in the middle of Bilbao and you can walk from there to see everything and after a few drinks at night you still have only 5 minutes to walk. Also, the hotel has a nice design and the room I was in (room no. 530) was very big. However I would never go there again. It was dirty and filthy and even in the bathroom I didn't want to take my shoes off. e.g. the shower was dirty, the sofa had stains on, there was some kind of nail right next to the bed (one can be hurt) and the floor was dirty. Also: walls are very thin. You can hear what's going on around you. I was told (by a friend in Bilbao) that there is some kind of problem with the staff and that you can tell: there is nobody taking care of the place.
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