All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
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3.7 / 5Good

Score breakdown (from 149 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"Great for relocation between houses"
Everything was fine. You just be expecting to comfort or upscale furnishings of a Days Inn. This hotel is set up for long stays where you can cook in your room.
Genuine Hotels.com guest review
1 night trip with friends Jul 20, 2015
Eric
US
5.0 / 5Outstanding
Stayed here because first reservation was a nightmare. This place was clean quiet, nothing bit me as I slept. Loved it so much this chain is our new go to home away from home.
Genuine Hotels.com guest review
2 night romance trip Jun 21, 2015
Debra
US
3.0 / 5Good
"Short overnight"
Short overnight, bed was uncomfortable and pillows were very poor
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
A Traveler
US
2.0 / 5Fair
"Cheap hotel, get what you pay for"
Needed a cheap place to stay, decent for the price, but probably won't book here again. I think I forgot how sketchy cheap hotels could be. All of our towels had stains. Didn't catch their grab and go breakfast, but I can't imagine it being too fancy.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
A Traveler
US
4.0 / 5Excellent
"Decent place to stay"
It was a decent place to stay if you want to save some cash and you have an early flight.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Joshua
US
2.0 / 5Fair
"Flight to Houston"
The hotel is very dated and needs improvements. The door to our room did not look very secure. It could be nice with some much needed improvements. It was very nice to be able to leave our vehicle parked at the hotel and take a shuttle to and from the airport at no additional cost.
Genuine Expedia guest review
Other trip Apr 19, 2015
L
US
2.0 / 5Fair
"Not the best"
This hotel served it's purpose but was smelly and not very clean. In addition, the walls were very thin and you could hear everything!
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
A Traveler
US
3.0 / 5Good
"OK for a night of sleep. Kitchen a good perk."
Very low Expedia price but went because is name hotel. Concerned that the sheets were so wrinkled so I slept in my clothes. Didn't like the softly pornographic photo advertising video beside the TV remote. Wondered what I would have said had I had a child with me. OK that some go for that but having it in my face made me worried about the quality of the hotel.
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
3.0 / 5Good
Arrived late, desk person was there to open door and check me in. If you are a serious breakfast person plan on going to a restaurant as they only offered coffee and muffins.
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"Great Wifi"
They had amazing Wifi. The best than any other hotel I've stayed at!
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
A Traveler
US
3.0 / 5Good
"Nice place to stay"
Room was comfortable for the price and hotel staff was very helpful.
Genuine Hotels.com guest review
3 night romance trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
Room was comfortable and staff was great. The only nevative was the soda machine said one of the selections was bottled water but I was informed by the staff that bottled water was not provided by the hotel.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
1.0 / 5Poor
"for the price it was ok"
The room smelled so bed. The hotel staff came and sprayed air freshener but did not help much. I asked to change the room but I was told that hotel is full. I stayed two days and 1st day there was no hot water in room. For the money it was ok
Genuine Hotels.com guest review
2 night trip Dec 1, 2014
A Traveler
US
3.0 / 5Good
"Just Okay..."
I just needed to get a room to rest and on to the next city. The hotel was overall just okay not recommended for romantic get aways or family vacations. You will get what you paid for.
Genuine Hotels.com guest review
1 night business trip Dec 5, 2014
Brittney
US
4.0 / 5Excellent
"Good location, fair orice"
Just a one night stay, very nice staff and a comfortable room
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Very Affordable, Nice For The Price"
This hotel was excellent for my one night stay. It was very affordable, and the staff was outstanding. The only negative was that there was a bit of noise, because when we checked in the were cleaning up an overflowed laundry room. Other than that, everything was great. The shuttle driver even offered to drive us to a restaurant for dinner and to the moviee theater (the hotel isn't walking distance from any dining establishments).
Genuine Expedia guest review
Other trip Nov 20, 2014
Nesha
US
5.0 / 5Outstanding
"relaxation"
good place to stay
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"Get a room....key...."
When I arrived the machine that makes the room keys was broken so the desk person had to personally walk with everyone to their rooms to let them in. This was only partially a problem since it was late upon my check in and there weren't many people out of their rooms. I left the hotel to get something to eat and since it was after 11pm when I returned I had to call the front desk to gain entry back into the building since I didn't have a room key to open the door. The key maker was still broken so again I had to wait for someone to walk me to my room to let me in. The front desk person was being run ragged all over the hotel to let people into their rooms on top of dealing with the standard tasks of being a front desk clerk. I think he may have been the only employee in the hotel. Good news was that the room was pretty nice. The bed was really comfy and the room spacious. The hotel will need some new cabinets in the kitchen area, but I found the room well kept. My white socks were still white after 2 trips to the front desk, one for a TV remote and the following morning when I ran to the breakfast bar. I was surprised by the cleanliness for an older hotel. I attend at least 2 events a year at the KCI-Expo center across the street and will definitely give this hotel another stay.
Genuine Hotels.com guest review
1 night business trip Nov 7, 2014
Tom
US
4.0 / 5Excellent
"KC dart tourney"
Had an enjoyable stay while participating in PVTOC dart tournament. The staff was very friendly and helpful in making our stay comfortable.
Genuine Hotels.com guest review
6 night romance trip Oct 17, 2014
Raymond
US
2.0 / 5Fair
"Not a stocked kitchen"
We rented this hotel because it has a kitchenette. So we stopped on the way to the hotel to pick up a few items to fix breakfast in the morning. When we got into the room there was a kitchenette but no utencils, pots, or silverware. Then discovered that was all extra. Did not see anywhere on the website that stated that info. Will not stay at any extended stay again.
Genuine Hotels.com guest review
4 night family trip Oct 9, 2014
Kristine
US
5.0 / 5Outstanding
"Great Stay"
Hotel staff was attentive and courteous
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2014
Kendra
US
4.0 / 5Excellent
For the price we thought it was great. Could the room use a little updating, sure but we wanted clean, quiet and a great bed which were most important. We will definitely be going back.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2014
A Traveler
US
4.0 / 5Excellent
"nascar vacation"
good location, great rates, like the in room kitchen and free wifi
Genuine Hotels.com guest review
3 night family trip Oct 3, 2014
Mike
US
5.0 / 5Outstanding
"Close to Convention Center"
Worked great for me and will stay again... Was glad to have a great location and the room worked well, I'm a scrapbooker and had the space to work on projects.
Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Airport - Plaza Circle
Thank you for your kind words regarding our property and location. We are so glad that your room met your needs and that you found us to be a good value. Once more, thank you for your review. We would love to welcome you back in the future for another stay.
Other trip Oct 7, 2014
Robin
US
5.0 / 5Outstanding
"Great location, price, and room!"
Great hotel at FANTASTIC price. Walking distance to the Convention Center. I stay here every year. Friendly staff, nice rooms. Not a fancy breakfast, but I was happy with a muffin and hot chocolate!
Genuine Hotels.com guest review
2 night trip with friends Oct 3, 2014
Diane
US
3.0 / 5Good
It was pretty good the walls were kinda thin and we could here the people in the next room talking until the we hours of the night.
Genuine Expedia guest review
Other trip Oct 5, 2014
kim
US
3.0 / 5Good
"Hotel with easy access to the interstate"
We were traveling through so I found the hotel on Expedia with a nice price for the weeknight. The price compared to lesser starred hotels in the area. The photos appeared that the facility was fairly updated. Maybe due to the fact that this is an extended stay hotel the facilities get more use therefore appear abused. There were significant marks/scratches on areas such as walls, counter top in kitchenette, toilet seat?, end tables, etc. Parts of the room seemed outdated, such as kitchenette area. The bedding appeared newer. The bathroom towels were rough and not fluffy. Some even were a dingy white color. I saw several strands on the bathroom tub that weren't mine, which happens. But from behind the bathroom door emerged a glob of dark hair that has obviously been left behind during the bathroom cleaning. Eew......I hate to think how lightly they whisked over the room prior to us taking over. Granted it was for only one night as we continued our travels.
Genuine Expedia guest review
Other trip Sep 26, 2014
Jacky
US
2.0 / 5Fair
"Allergic to Animals"
I've stayed here many times before, but this is my last. Anna has zero personality. The first night I was in room 115. I turned on the heater & it set the smoke alarm off. My room was filled with smoke. The shower faucet was so tight you couldn't get it turned on or off. They moved me to 220. Filthiest room ever. I have animal allergies. The bed linens, pillows, blanket & chari reaked of animal urine. I'm sure the old vinyl flooring has never been cleaned. The faucent in the bathroom was so weak it make the sink unuseable. There is zero housekeeping. They give you two washclothes, four bath towels & two hand towels. Every day you are expected to go to the front desk & exchange them for clean ones. If you like sports, you will have your fill on the most basic of cabel channels that only include sports, crime & news. They have a big advertisement showing the Food Network, but this location doesn't even carry the Food Network as a channel. Sorry Brenda. Love you as I do. The place has turned into a filthy hole. I'll never be back.
Genuine Expedia guest review
Other trip Sep 22, 2014
Mary
US
5.0 / 5Outstanding
"Great service"
I love this hotel, the staff is very nice& helpful & the rooms are nice & clean, love the fact the hotel comes with a kitchenette In the past I have stayed on many trips throughout the winter since being in kc & I had no complaints with the level of service & Ms. Brenda is my favorite . I would most likely recommend this hotel
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
Tonya
US
2.0 / 5Fair
"dirty, get what you pay for"
the outside seems like it promises a decent hotel, but it's not. not at all. got in around 1am, and luckily there was an employee cleaning the lobby area because the front desk was locked off. checked in, but only had one bed for my brother and i. room was dated and dirty. the chair in the room was so disgusting, we wouldn't even sit in it. water pressure in shower was lacking. grab and go breakfast was just some old fruit, granola bars, crappy coffee and oatmeal packets. will absolutely never return. paid around $55, but should have been priced closer to $30
Genuine Expedia guest review
Other trip Sep 15, 2014
catherine
US
4.0 / 5Excellent
"Close to airport"
The ratings above should be sufficient.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel for the Price"
The hotel was clean, easily accessible from the freeway, the breakfast was nice, and the hotel staff was excellent.
Genuine Hotels.com guest review
1 night trip with friends Sep 5, 2014
World Traveler
US
4.0 / 5Excellent
"Good Location to North KC and Shopping"
My 1st room I checked into had some issues. The safety latch on the above the dead bolt was hanging by one screw. The door would not lock from the outside. There appeared to be bubble gum on bathroom floor. However, when brought to the Mgr attention, she checked on another room on same floor and switched my rooms. The 2nd room was great and the staff were professional and nice. Great value and overall stay was good.
Genuine Hotels.com guest review
1 night business trip Sep 4, 2014
Ne Traveler
US
3.0 / 5Good
"Bathroom gross"
Out bathroom tub wouldn't drain!!!
Genuine Hotels.com guest review
1 night business trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
disappointed that they didn't have a shuttle after midnight. staff was generally nice about getting popcorn and hot chocolate It was.nice that they let us check out late.
Genuine Hotels.com guest review
1 night trip Jul 24, 2014
garvald
US
4.0 / 5Excellent
Samantha and KC were very nice and would let me and my 5 year old son snack on a few goodies after the normal breakfast hours although I overheard some of the very early morning complaining about how much we ate. :( Its a great inexpensive place to recover from jet lag from the southern hemisphere. for the price it was the best deal.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
GARVALD
US
5.0 / 5Outstanding
service friendly. lots of food available. They let us stay long after checkout before I had to book again so we were able to recover from jet lag from NZ!
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
garvald
US
3.0 / 5Good
"Just okay"
Price was great hotel was just okay. Location great could be cleaner!
Genuine Expedia guest review
Other trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Was very pleased with my stay at Extended Stay America. The room was nice, clean, and comfortable. The front desk staff were nice and helpful. All in all a good stay. Only downside was a low hanging shower head, and some thin towels. The grab and go breakfast was nothing to write home about, but all in all for the price, an excellent value for a clean comfortable room.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
3.0 / 5Good
"Handicapped Room"
The room was very good...but was way way way too far from the elevator. The employees were very nice to us...and they called to wake us at the right time. The shuttle to the airport for my husband was there to drive him. Wish they had orange juice at the breakfast spot ...or some kind of juice. Will spend another night there some other time. Was so handy to the Kansas City Airport.
Genuine Expedia guest review
Other trip May 25, 2014
Bonnie
US
4.0 / 5Excellent
"I had to catch a plane in AM so was close."
I had a real hard time finding the hotel. I was in a rental car without GPS. When I called for directions the person at the desk was very nice but could not give me directions.
Genuine Expedia guest review
Other trip May 23, 2014
Connie
US
3.0 / 5Good
Looked nicer in the pictures than reality.
Genuine Hotels.com guest review
1 night trip May 14, 2014
Megan
US
5.0 / 5Outstanding
"KC House Visit"
The staff and facility are an excellent example of this hotel chain quality.
Genuine Hotels.com guest review
3 night business trip May 11, 2014
KC HouseBuild
US
5.0 / 5Outstanding
"Exceeded Expectations"
The room was comfortable, and quiet. No complaints at all.
Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Airport - Plaza Circle
Geoff - I appreciate you taking the time to post a review of our hotel. It's great to hear that you enjoyed your quiet, comfortable stay with us. We would love the opportunity to provide you with another great stay in the future.
Other trip May 5, 2014
Geoff
US
2.0 / 5Fair
I booked to getaway. The hotel smelled horrible,strange people hanging outside.Never again will pay more for comfort
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
US
2.0 / 5Fair
"Extended stay"
This hotel could be much nicer or get better ratings with better service - here are the issues we experienced: 1. Staff took a photo copy of my drivers license when we checked in - I do not feel comfortable this 2. In the 3 days we stayed our room was never cleaned - therefore our trash was never emptied, we never received clean towels or refresh supplies like soap, coffee and toilet paper. 3. There was no way for me to print our boarding pass - the front clerk gave me an email address to send the information to have it printed and the email address was not valid 4. on the second night we ran out of toilet paper - when I went the front desk the hotel was out and they were making a list of rooms that needed toilet paper, our room was added to the list but we never received any. 5. Although it listed free breakfast - the breakfast consisted of old fruit, coffee and packaged store bought muffins 6. There was nothing near the hotel - stores, restaurant - had I not rented a car we would have been in real trouble. This should be noted for travelers who are not familiar with the area - we needed to go the convention center which was in walking distance but there were no resources near by. Based on these issues this hotel needs to be rated as a 1 or 1.5
Genuine Expedia guest review
Other trip Apr 21, 2014
Dakota
US
4.0 / 5Excellent
"Great for price if this is what you want"
My ratings are not in relation to a Four Seasons. This cost me $50 a night and was the perfect efficiency to get what I needed done completed. The pillows were hard a rock but the convenience and price was very good. I'll be staying there again and use a soft jacket as a pillow instead.
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Jennifer
US
5.0 / 5Outstanding
"Dedicated Staff"
This was a business trip with last minute changes. Great value. The room was comfortable and clean. The staff was accommodating and dedicated to correcting any dissatisfaction with guests. I was sitting in the lobby waiting for check-in at 3:00. The assistant manager checked me in early and allowed me to stay past check out time because I had an afternoon flight.
Genuine Expedia guest review
Other trip Apr 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent servce!"
I chose this hotel because of the proximity to the airport and the availability of the airport shuttle. My flight was delayed, though, and I didn't get in until after 3:00am, well after the front desk had closed for the night - however, when I arrived, the night clerk not only got up and checked me in cheerfully, he also provided me with fruit and muffins from the Grab-and-Go breakfast supply because he knew I would have to sleep through the breakfast hours! The room was clean, the kitchen area was well-stocked, and the bed was comfortable - it was exactly what I expected when I booked the room. I stayed there again before flying out a week later and even booked an additional night when I returned to Kansas City earlier than planned. The staff were all wonderful and very friendly - I would definitely stay there again and would recommend it without hesitation.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
2.0 / 5Fair
"Hotel stay"
When I arrived into Kansas City, it was late...I booked the room via Hotels.com...When I arrived at the hotel, there was no night desk. I picked up the phone in the hotel and dialed for customer service. 15 mins later I was finally greeted by a hotel employee. When they looked into the computer for my reservation it was not there...I was told to have Hotels.com fax a copy of the reservation to the hotel. When I did, the employee walked away, and was gone for another 15 mins, when they knew the fax was coming in. Finally everything was straightened out and I was issued a room.
Genuine Hotels.com guest review
1 night business trip Mar 26, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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