They had amazing Wifi. The best than any other hotel I've stayed at!Genuine Hotels.com guest review
"Nice place to stay"
Room was comfortable for the price and hotel staff was very helpful.Genuine Hotels.com guest review
"for the price it was ok"
The room smelled so bed. The hotel staff came and sprayed air freshener but did not help much. I asked to change the room but I was told that hotel is full. I stayed two days and 1st day there was no hot water in room. For the money it was okGenuine Hotels.com guest review
I just needed to get a room to rest and on to the next city. The hotel was overall just okay not recommended for romantic get aways or family vacations. You will get what you paid for.Genuine Hotels.com guest review
"Good location, fair orice"
Just a one night stay, very nice staff and a comfortable roomGenuine Hotels.com guest review
"Very Affordable, Nice For The Price"
This hotel was excellent for my one night stay. It was very affordable, and the staff was outstanding. The only negative was that there was a bit of noise, because when we checked in the were cleaning up an overflowed laundry room. Other than that, everything was great. The shuttle driver even offered to drive us to a restaurant for dinner and to the […] moviee theater (the hotel isn't walking distance from any dining establishments). Read moreGenuine Expedia guest review
good place to stayGenuine Hotels.com guest review
"Get a room....key...."
When I arrived the machine that makes the room keys was broken so the desk person had to personally walk with everyone to their rooms to let them in. This was only partially a problem since it was late upon my check in and there weren't many people out of their rooms. I left the hotel to get something to eat and since it was after 11pm when I returned […] I had to call the front desk to gain entry back into the building since I didn't have a room key to open the door. The key maker was still broken so again I had to wait for someone to walk me to my room to let me in. The front desk person was being run ragged all over the hotel to let people into their rooms on top of dealing with the standard tasks of being a front desk clerk. I think he may have been the only employee in the hotel. Good news was that the room was pretty nice. The bed was really comfy and the room spacious. The hotel will need some new cabinets in the kitchen area, but I found the room well kept. My white socks were still white after 2 trips to the front desk, one for a TV remote and the following morning when I ran to the breakfast bar. I was surprised by the cleanliness for an older hotel. I attend at least 2 events a year at the KCI-Expo center across the street and will definitely give this hotel another stay. Read moreGenuine Hotels.com guest review
"KC dart tourney"
Had an enjoyable stay while participating in PVTOC dart tournament. The staff was very friendly and helpful in making our stay comfortable.Genuine Hotels.com guest review
"Not a stocked kitchen"
We rented this hotel because it has a kitchenette. So we stopped on the way to the hotel to pick up a few items to fix breakfast in the morning. When we got into the room there was a kitchenette but no utencils, pots, or silverware. Then discovered that was all extra. Did not see anywhere on the website that stated that info. Will not stay at any extended […] stay again. Read moreGenuine Hotels.com guest review
Hotel staff was attentive and courteousGenuine Hotels.com guest review
For the price we thought it was great. Could the room use a little updating, sure but we wanted clean, quiet and a great bed which were most important. We will definitely be going back.Genuine Hotels.com guest review
good location, great rates, like the in room kitchen and free wifiGenuine Hotels.com guest review
"Close to Convention Center"
Worked great for me and will stay again... Was glad to have a great location and the room worked well, I'm a scrapbooker and had the space to work on projects.Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Airport - Plaza Circle Thank you for your kind words regarding our property and location. We are so glad that your room met your needs and that you found us to be a good value. Once more, thank you for your review. We would love to welcome you back in the future for another stay.
"Great location, price, and room!"
Great hotel at FANTASTIC price. Walking distance to the Convention Center. I stay here every year. Friendly staff, nice rooms. Not a fancy breakfast, but I was happy with a muffin and hot chocolate!Genuine Hotels.com guest review
It was pretty good the walls were kinda thin and we could here the people in the next room talking until the we hours of the night.Genuine Expedia guest review
"Hotel with easy access to the interstate"
We were traveling through so I found the hotel on Expedia with a nice price for the weeknight. The price compared to lesser starred hotels in the area. The photos appeared that the facility was fairly updated. Maybe due to the fact that this is an extended stay hotel the facilities get more use therefore appear abused. There were significant marks/scratches […] on areas such as walls, counter top in kitchenette, toilet seat?, end tables, etc. Parts of the room seemed outdated, such as kitchenette area. The bedding appeared newer. The bathroom towels were rough and not fluffy. Some even were a dingy white color. I saw several strands on the bathroom tub that weren't mine, which happens. But from behind the bathroom door emerged a glob of dark hair that has obviously been left behind during the bathroom cleaning. Eew......I hate to think how lightly they whisked over the room prior to us taking over. Granted it was for only one night as we continued our travels. Read moreGenuine Expedia guest review
"Allergic to Animals"
I've stayed here many times before, but this is my last. Anna has zero personality. The first night I was in room 115. I turned on the heater & it set the smoke alarm off. My room was filled with smoke. The shower faucet was so tight you couldn't get it turned on or off. They moved me to 220. Filthiest room ever. I have animal allergies. The bed linens, […] pillows, blanket & chari reaked of animal urine. I'm sure the old vinyl flooring has never been cleaned. The faucent in the bathroom was so weak it make the sink unuseable. There is zero housekeeping. They give you two washclothes, four bath towels & two hand towels. Every day you are expected to go to the front desk & exchange them for clean ones. If you like sports, you will have your fill on the most basic of cabel channels that only include sports, crime & news. They have a big advertisement showing the Food Network, but this location doesn't even carry the Food Network as a channel. Sorry Brenda. Love you as I do. The place has turned into a filthy hole. I'll never be back. Read moreGenuine Expedia guest review
I love this hotel, the staff is very nice& helpful & the rooms are nice & clean, love the fact the hotel comes with a kitchenette In the past I have stayed on many trips throughout the winter since being in kc & I had no complaints with the level of service & Ms. Brenda is my favorite . I would most likely recommend this hotelGenuine Hotels.com guest review
"dirty, get what you pay for"
the outside seems like it promises a decent hotel, but it's not. not at all. got in around 1am, and luckily there was an employee cleaning the lobby area because the front desk was locked off. checked in, but only had one bed for my brother and i. room was dated and dirty. the chair in the room was so disgusting, we wouldn't even sit in it. water pressure […] in shower was lacking. grab and go breakfast was just some old fruit, granola bars, crappy coffee and oatmeal packets. will absolutely never return. paid around $55, but should have been priced closer to $30 Read moreGenuine Expedia guest review
"Close to airport"
The ratings above should be sufficient.Genuine Hotels.com guest review
"Excellent Hotel for the Price"
The hotel was clean, easily accessible from the freeway, the breakfast was nice, and the hotel staff was excellent.Genuine Hotels.com guest review
"Good Location to North KC and Shopping"
My 1st room I checked into had some issues. The safety latch on the above the dead bolt was hanging by one screw. The door would not lock from the outside. There appeared to be bubble gum on bathroom floor. However, when brought to the Mgr attention, she checked on another room on same floor and switched my rooms. The 2nd room was great and the staff […] were professional and nice. Great value and overall stay was good. Read moreGenuine Hotels.com guest review
Out bathroom tub wouldn't drain!!!Genuine Hotels.com guest review
disappointed that they didn't have a shuttle after midnight. staff was generally nice about getting popcorn and hot chocolate It was.nice that they let us check out late.Genuine Hotels.com guest review
Samantha and KC were very nice and would let me and my 5 year old son snack on a few goodies after the normal breakfast hours although I overheard some of the very early morning complaining about how much we ate. :( Its a great inexpensive place to recover from jet lag from the southern hemisphere. for the price it was the best deal.Genuine Hotels.com guest review
service friendly. lots of food available. They let us stay long after checkout before I had to book again so we were able to recover from jet lag from NZ!Genuine Hotels.com guest review
Price was great hotel was just okay. Location great could be cleaner!Genuine Expedia guest review
Was very pleased with my stay at Extended Stay America. The room was nice, clean, and comfortable. The front desk staff were nice and helpful. All in all a good stay. Only downside was a low hanging shower head, and some thin towels. The grab and go breakfast was nothing to write home about, but all in all for the price, an excellent value for a clean […] comfortable room. Read moreGenuine Hotels.com guest review
The room was very good...but was way way way too far from the elevator. The employees were very nice to us...and they called to wake us at the right time. The shuttle to the airport for my husband was there to drive him. Wish they had orange juice at the breakfast spot ...or some kind of juice. Will spend another night there some other time. Was so […] handy to the Kansas City Airport. Read moreGenuine Expedia guest review
"I had to catch a plane in AM so was close."
I had a real hard time finding the hotel. I was in a rental car without GPS. When I called for directions the person at the desk was very nice but could not give me directions.Genuine Expedia guest review
Looked nicer in the pictures than reality.Genuine Hotels.com guest review
"KC House Visit"
The staff and facility are an excellent example of this hotel chain quality.Genuine Hotels.com guest review
The room was comfortable, and quiet. No complaints at all.Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Airport - Plaza Circle Geoff - I appreciate you taking the time to post a review of our hotel. It's great to hear that you enjoyed your quiet, comfortable stay with us. We would love the opportunity to provide you with another great stay in the future.
I booked to getaway. The hotel smelled horrible,strange people hanging outside.Never again will pay more for comfortGenuine Expedia guest review
This hotel could be much nicer or get better ratings with better service - here are the issues we experienced: 1. Staff took a photo copy of my drivers license when we checked in - I do not feel comfortable this 2. In the 3 days we stayed our room was never cleaned - therefore our trash was never emptied, we never received clean towels or refresh supplies […] like soap, coffee and toilet paper. 3. There was no way for me to print our boarding pass - the front clerk gave me an email address to send the information to have it printed and the email address was not valid 4. on the second night we ran out of toilet paper - when I went the front desk the hotel was out and they were making a list of rooms that needed toilet paper, our room was added to the list but we never received any. 5. Although it listed free breakfast - the breakfast consisted of old fruit, coffee and packaged store bought muffins 6. There was nothing near the hotel - stores, restaurant - had I not rented a car we would have been in real trouble. This should be noted for travelers who are not familiar with the area - we needed to go the convention center which was in walking distance but there were no resources near by. Based on these issues this hotel needs to be rated as a 1 or 1.5 Read moreGenuine Expedia guest review
"Great for price if this is what you want"
My ratings are not in relation to a Four Seasons. This cost me $50 a night and was the perfect efficiency to get what I needed done completed. The pillows were hard a rock but the convenience and price was very good. I'll be staying there again and use a soft jacket as a pillow instead.Genuine Hotels.com guest review
This was a business trip with last minute changes. Great value. The room was comfortable and clean. The staff was accommodating and dedicated to correcting any dissatisfaction with guests. I was sitting in the lobby waiting for check-in at 3:00. The assistant manager checked me in early and allowed me to stay past check out time because I had an afternoon […] flight. Read moreGenuine Expedia guest review
I chose this hotel because of the proximity to the airport and the availability of the airport shuttle. My flight was delayed, though, and I didn't get in until after 3:00am, well after the front desk had closed for the night - however, when I arrived, the night clerk not only got up and checked me in cheerfully, he also provided me with fruit and muffins […] from the Grab-and-Go breakfast supply because he knew I would have to sleep through the breakfast hours! The room was clean, the kitchen area was well-stocked, and the bed was comfortable - it was exactly what I expected when I booked the room. I stayed there again before flying out a week later and even booked an additional night when I returned to Kansas City earlier than planned. The staff were all wonderful and very friendly - I would definitely stay there again and would recommend it without hesitation. Read moreGenuine Hotels.com guest review
When I arrived into Kansas City, it was late...I booked the room via Hotels.com...When I arrived at the hotel, there was no night desk. I picked up the phone in the hotel and dialed for customer service. 15 mins later I was finally greeted by a hotel employee. When they looked into the computer for my reservation it was not there...I was told to have […] Hotels.com fax a copy of the reservation to the hotel. When I did, the employee walked away, and was gone for another 15 mins, when they knew the fax was coming in. Finally everything was straightened out and I was issued a room. Read moreGenuine Hotels.com guest review
"Good visit experience"
Staff was very responsive to needs, hotel and room was clean and safe.Genuine Hotels.com guest review
"Get what you pay for"
If Liz is on the reception desk then I hope you have better luck than I. She had an attitude that was not helpful and how she secured that position I don't know. Overall great value.Genuine Hotels.com guest review
"NICE HOTEL CLOSE TO AIRPORT"
STAFF WERE VERY HELPFUL SEVERAL TIMES OFFERING TO HELP ME/Genuine Expedia guest review
"Close to the airport"
I generally use EXTENDED STAY for longer trips so that I can cook, etc. Because of this history, I knew what I would find at this hotel, and it being so close to the airport made my early departure easy to do. It is challenging to find decent restaurants in the area, and you will need a car to drive a few exits back to find okay ones.Genuine Hotels.com guest review
What you expect for $40Genuine Hotels.com guest review
We were very satisfied with our stay, the hotel was clean the staff was very friendly and very helpful. We will be going to visit our family again next April and will be booking our room with the hotel again.Genuine Hotels.com guest review
"For the price you can't beat this place"
I just stayed one night and I got in real late (not an extended stay like the name says). It's not fancy but it's pretty new and I stayed here for a really low price. It's next to much fancier hotels. If you're going to get in late, go right to bed and get up early and scoot, this place is all you need.Genuine Hotels.com guest review
"I like it"
The lady at the front counter is really nice. The airport shuttle drivers are also very helpful. We had a really happy stay even though our flight was cancelled due to snow storm. Weather was bad, but the hotel was excellent. I will stay here the next time.Genuine Expedia guest review
"Decent Hotel for purpose!"
Clean, comfortable and close to the airport!Genuine Hotels.com guest review
Response by Extended Stay America - Kansas City - Airport - Plaza Circle Thank you for choosing to stay at our property on your recent trip. I am pleased to read that you enjoyed your clean, comfortable room and our hotel's location. It was a pleasure having you stay with us and we look forward to having you do so again in the future. Thank you for choosing Extended Stay America!
"Awesome all the way"
I checked in late around 9 and the computer was running audit so it took about fifteen minutes to check in but that wasn't a huge deal. Room was great small kitchen was perfect. All appliances were in great condition. Used it as a weekend getaway and couldn't ask for a better deal.DDidn't expect much for the price but was very surprised. Definitely […] recommend. Read moreGenuine Expedia guest review
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