Horrible experience the minute we walked into the hotel. The Non-Smoking room was full of cigarette smoke!Genuine Expedia guest review
"Great Hotel for a night or long term stay"
I grabbed this room up due to its very afforable price. Its located in a nice area and the hotel was clean, efficient and overall nice for the price.Genuine Expedia guest review
Booked 2 nights, 1st night the motel was full and we were in a room on 3 rd floor, and the smell of stale smoke was really strong. We decided to tough it out, but the stale smoke smell was pervasive and annoying. Next night we were able to change rooms to 1st floor, and everything was very nice, and clean.Genuine Hotels.com guest review
"Good hotel close to the Air port"
The room was clean, no smoke smell. Well maintained and has kitchen and a refrigerator. It is good value for the money.Genuine Expedia guest review
"Fine, except for..."
Sheets had not been washed. I got to the motel sort of late and it sounds like it was a busy day with lots of check-outs and chck-ins. The clerk was very busy. I went up to my room and watched TV for a while as well as check emails from my computer (which service was very slow). When I got ready for bed, which was made up nice and neat, and pulled the […] sheets back, the pillow cases were wrinkled as well as the sheets, with hairs on some of the pillow cases. When I pulled the sheets back farther, there were crumbs still in the bed. It looked like the bed was made, but the sheets and pillow cases had not been washed and changed. Now, being late and settled, I did not want to change rooms or wait for housekeeping to change sheets, so I went down to my car and got my own pillow out of my car, then slept on top of the sheets, using just the blanket for cover. The rest of the motel looked fine, and clean. There was limited parking as they were doing some outside remodleing and had part of parking lot roped off. The price was very reasonable. I don;t know if they were expecting a traveler who had that room the night before to return or if they just didn't change the sheets. I hope it's not the latter. Other than the sheets, the room was fine. Next time I will have to change rooms or get someone to change the sheets. Other than the houskeeper staff was appropriate. Read moreGenuine Expedia guest review
"Not a lot in the kitchen"
Not bad especially for ~$55. A little skimpy on the plates and cutlery so if you are planning to use the kitchen you may need to bring or buy a few things. Otherwise, a good deal.Genuine Expedia guest review
Was a good stay. When we arrived they booking agency only put us for one bed, we had requested 2. The front desk was very helpful in getting us a room with 2 beds since the hotel was almost booked it was nice to have help in getting the right room that night.Genuine Hotels.com guest review
"Rating based on Value"
It was not fancy and it was a little noisy but the front desk lady was nice, the AC worked, the internet was adequate speed, water hot, bed & bath clean - good value for the price.Genuine Hotels.com guest review
The room was very comfortable and the staff was extremely friendly. However, there was major construction happening on the roof and at an early hour which awakened us pretty early.Genuine Hotels.com guest review
"Convenient and A Good Value"
The hotel is convenient. Wanted to stay one night to split up a drive to our destination. Room was clean and comfortable. The exterior is being renovated so nearly half the parking spaces were blocked off which was challenging. "Breakfast Included" was disappointing - grab n' go. I guess it's better than nothing but muffins, granola bars and fruit and […] coffee [that's it!] isn't breakfast in my book. Read moreGenuine Expedia guest review
"Good Price and Airport Convenience"
This was a very reasonably priced hotel that was very convenient to get to MCI. I wasn't very pleased with the lack of professionalism from the young man working there when I arrived. But the older man in the morning was very pleasant. I did like the room. It was clean and neat. The only thing I didn't like was their so-called breakfast. Just some fruit, […] packaged bars, packaged muffins and coffee. I need a little more than that on a business trip. I would stay there again but bring some food along for the morning. Read moreGenuine Expedia guest review
"Good for the money."
Perfectly ok. Nothing special, but a decent clean room and great for the price. Breakfast was just so-so.Genuine Expedia guest review
"You get what you pay for."
The room was clean and the bed was comfortable, so I was satisfied. Front desk staff was friendly and helpful. Close to MCI, but it would have been difficult to find without a GPS at night. I missed not having an ice machine and the breakfast was very spartan, but there was plenty of hot water and free wireless Internet. I only needed a place to sleep […] for a few days while spending my days elsewhere. Didn't use the kitchenette, but it was nice to have the refrigerator for cold water. Good value for the price! Read moreGenuine Hotels.com guest review
"No probs here"
Everyone was friendly.. Everything was clean, my only gripe is that it didn't have a fitness center.Genuine Hotels.com guest review
I was extremely pleased. I had to stay while stranded during a snow storm. The staff was friendly, accommodating, and the room was very comfortable and clean. They also did a good job of getting the snow cleared as soon as possible, and helping me get back to my car when the roads cleared a bit. Awesome experience to turn around a bad day.Genuine Hotels.com guest review
"Friendly & Helpful Staff...!!!"
Thanks to friendly & helpful staff I was able to catch my flight just on time, although my ticket had a different departure time from the one the airline had! Thank you mr. Jim! The room was nice and clean, but because was a smoking room, had the smell of cigarets, which I didn't find it very pleasure. They could refresh the room more often to avoid […] that. Otherwise, I had free wireless internet and cable tv, comfortable enough bed, small table, fridge, microwave and kitchen area, and it came as a surprise for the money I pay for the room. The breakfast was finished by the time I went to eat (9:50am) but I have been offered to get some if I could wait for a few minutes. Unfortunately, I didn't have the time, so I drank only some coffee. The staff was polite, friendly and very helpful. The hotel overall was nice and quite. I defenatly will stay there again and I let my friends know too. Thank you! Read moreGenuine Expedia guest review
Actually I was very pleased, especially after some of the comments I read on line. The front desk was very friendly, the room was clean so I was relieved to say the least.Genuine Hotels.com guest review
"Very Nice rooms"
enjoyed My stay very well, very nice rooms and serviceGenuine Expedia guest review
"Hotel staff needs to be a friendlier."
This hotel was okay, but the front desk nightly staff was not that friendly. She did call me and asked if everything was good. I would expect her to be a little more friendlier.Genuine Expedia guest review
I'd only recommend this hotel if you're looking to save money and want to be close to the airport. I only needed to stay one night but here's what I expirenced. External aesthetics were appealing, inside was a different story. There was an un-appealing odor in the lobby and all around. The carpeting was worn and stained all around even into my room. […] The room and all furniture looked old and dusty. The sheets had pen marks and rips. The bed was hard as a board. The toilet didn't flush properly. It can get noisy at night - had someone playing an electric guitar at midnight, and took staff an hour to get it turned off. Lastly the front lobby is not staffed 24 hours forcing you to ring a bell to get someone to come open it after hours. There should be key access like other hotels. Would I stay here again, not likely unless I was desperate. Read moreGenuine Expedia guest review
"SKIP THIS PLACE OR THIS DEAL"
ROOM STUNK, VENDING MACHINE ITEMS WAY TOO EXPENSIVE, NO PLACE CLOSE BY TO EAT, HALLWAYS ALSO STUNK - MUSTY SMELL. NOT WORTH IT BEING INCLUDED IN THE PRICE OF THE AIRFARE, WOULD NOT DO AGAIN.Genuine Expedia guest review
"Made a big mistake with this one"
Could not get a shuttle after i was told i could, had to take a $40.00 dollar cab for an 8 min ride! Had to walk forever to get something to eat! The room was smal, stinky, just one cup of coffee( that tasted like plastic) didnt get my wakeup call, the refriderator wasnt even plugged in.No toiletries in the room but they did have a vending machine for […] that stuff.......what a waste of money!!!!!!!! Will NEVER stay with this chain again Read moreGenuine Hotels.com guest review
The bed wasn't terribly comfortable, but everything else was great. The kitchenette was nice. It was great having a refrigerator. The bathroom was clean. The price was very reasonable.Genuine Expedia guest review
very pleasant stayGenuine Hotels.com guest review
"Very close to airport"
You get what you pay for. It was cheap and very convenient. Got off flight very late at nightyou and asleep within a half hour. Had no other special perks other than the convenience of location.Genuine Hotels.com guest review
"ok but not recommended"
ok if you are in need of something long term and cheapGenuine Expedia guest review
"Affordable Park and Fly with good service"
Stayed one night and used the park and fly to catch a shuttle to KCI. No charge to leave a car for up to five days and the shuttle was very prompt to pick us up at the terminal. Bed wasn't the most comfortable but it was cheap and got the job done. Would use again for a park and fly.Genuine Hotels.com guest review
After driving across the country from Mississippi, to El Paso, to Kansas City, with my young daughter, who just graduated from Basic in the Air Force, we stayed at numerous hotels; some good, some bad. This hotel experience was the best!! After a hectic, heartwrenching day (leaving my daughter staioned in KC), I checked into this room & was treated […] like a queen! The staff was sooo helpful, printing my boarding passes for me, & very professional. As a police officer, I know how trying it can be to deal with people who sometimes need your help, & this staff helped me! But the room---was so inviting, the bed clean, stylish (after the dreadful Motel6 experience) & comfortable. The kitchenette was so awesome, & the price was very, very affordable! Oh, the airport shuttle was on time, quick & professional. I cannot say enough great things about the whole experience except that I WISH I would have stayed there every night!! Thank you!! Read moreGenuine Expedia guest review
Hotel old and falling apart. Carpets dingy and stained, beds uncomfortable. The sheets were dirty and the nonsmoking room smelled of stale cigarettes. I didn't even want to stay the night. Checked out within the hour and went to another hotel.Genuine Expedia guest review
"Thin walls, hard mattress"
It was clean and convenient, but not comfortable or quiet. Didn't get much sleep.Genuine Hotels.com guest review
"Reasonably-priced room, near airport"
The place was near the airport and the price was reasonable. I don't drive so it was a little far from places where I could get food. I ordered in for my one-night stay and that worked out fine. One of the staff, probably the overall in charge, was very good and attended to my queries very well. The other was a little abrupt at first but improved eventually. The […] room had a little kitchenette with a small stove for cooking, a microwave, a huge fridge and basic cutlery, plates, cups and glasses. There were no cooking utensils though. There was also a coffee maker and a packet of coffee provided, which was great, along with creamer and sugar. I booked this hotel because it was near the airport and shuttle to the airport was free and I could get there in the times that I needed to. It was also non-smoking and there were no traces of smoke in the room which was important to me. I would stay here again and be more prepared food-wise. Read moreGenuine Expedia guest review
"Great staff, dirty tub."
Overall it was really great. The staff was very friendly and helpful. Just one problem... I had to clean the tub. It wasn't terrible, but definately looked like it had been overlooked. Even with that, however, I was satisfied because everything else was very good.Genuine Expedia guest review
Worst hotel I have stayed in. Guys in wife beaters cooking on grills in the parkinglot, missing air conditioner, hard beds. Carpet was so dirty, I didn't want to take off my shoes. Never again.Genuine Hotels.com guest review
the staff was very nice and friendly, room was nice and clean the only thing that i think the hotel could accomodate better is having ice already made in the refrigerator as the refrigerators dont have ice makers so when you get there if you want something cold to drink you have to wait for your ice to freeze and i think housekeeping should check that […] and have the ice trays filled. Read moreGenuine Hotels.com guest review
"Extended Stay Motel"
Didn't know what to expect. Had to go ask for shampoo. Didn't know if it was provided, being it was set up to live there for a while. I assume that is why it was called extended stay. It was cheap enough. Appeared to be clean. No continental breakfast. Lady at the counter was nice & helpful. It worked out fine for my need at the time. Needed a big sign […] on the main road to help find the place. Read moreGenuine Expedia guest review
I am not sure what hotel those who gave the negative reviews stayed at, but we had a very positive experience. The desk staff was very friendly and helpful. The hotel and room were clean. The kitchenette was a great trade-off for no breakfast. With an early flight, we picked up a couple of frozen breakfast meals, popped them in the microwave, ate and […] were on our way. Very friendly driver got us to our right gate at the airport. For the price and convenience, it was a great value. Read moreGenuine Hotels.com guest review
"Great hotel & service!"
Excellent deal for the money! Shuttle service to and from the Airport was very helpful and free parking was a real plus!Genuine Expedia guest review
"Five star experience, 2 star price. Excellent! :)"
More than I expected or needed for an overnight stay and very cheap for the amount of room I got. Full kitchen, desk with internet, nice bathroom, good sized space, comfy bed. I can't say enough about the room...it was excellent on all accounts. The only issue I had was a loud group down the hall that was hooting and hollering when I was leaving the […] next morning around 6:00 a.m. but the front desk person took immediate action to fix that issue so I have no real complaint. You can't help the kind of guests you get, right? Overall, just a five star experience for a 2 star price. Will definitely stay in their chain again. Read moreGenuine Expedia guest review
"Quick night - good deal"
Quick sleep & go - nice clean room. Quick and easy access to KCI.Genuine Expedia guest review
"Extended Stay America Kansas City Airport"
Wow...I can honestly say this reminded me of a ghetto hotel in downtown Atlanta. The decor, I kid you not, is a throwback to the 70's....everything is stark white formica and patio chairs. I kept looking for one of those plug-in heating coil cookers it was so bad. The bed was hard, the heater didn't work without putting a sour smell out that smelled […] like cat urine. The TV was a 19 inch CRT that only got a few channels. I had to PAY to get WiFi over 54 mbps (that is dial-up people!)...I kid you not! I actually used my cell phone tether for my internet after a half hour because it would stop and start, slow up and down. I learned of the speed through a speed test, and that still took a long time it barely registered. I was so disgusted with this place, that I spent one night in it (because it was late when I got there), that I literally left in the morning and went down the street. Terrible, terrible experience. Read moreGenuine Hotels.com guest review
This hotel was convenient to KC Airport just 5 minutes away. The overall hotel is average in room condition. I would stay there again if I wanted to be near airport.Genuine Hotels.com guest review
"Will not ever return"
The room stunk and it was in the carpet. The blanket had cigarette burns on it and the room just was old. I would not recommend this hotel to anyone.Genuine Expedia guest review
"Good place to stay!"
This hotel is good to stay in. I washed clothes (though it was around 7 dollars per load) and enjoyed the room itself. Because it has a kitchenette in the room; they do not feel obligated to provided breakfast. In order to go somewhere to find food, it was a very expensive cab ride ($35.00 round trip). Wifi was a little slow, but not unacceptable. Overall, […] a good hotel, but not accessible to restaurants or any other amenities that are not self-contained. Read moreGenuine Hotels.com guest review
The front desk clerk at this hotel was very polite and cheery and her upbeat personality was pleasant to see after a long tiring drive. I was very pleased with the layout of the rooms and how quiet they were. I would absolutely stay at the Extended Stay again in the future. It was well worth the cost for the room which was by the way very reasonable […] too! Read moreGenuine Hotels.com guest review
"Not enough amenities"
No ice machines available and no shampoo or conditioner in the bathroom. No breakfast either. Just too little services and amenities available. Other hotels that are only $5 or $10 more have much more to offer. Pretty disappointed.Genuine Hotels.com guest review
Excelente lugar. Muy buena relacion precio y servicio brindado. Habitacion amplia, comoda y muy bien equipada. Personal amable. Es dificil evaluar la ubicacion porque eso va en funcion de la conveniencia de cada uno. Es lejos del centro y muy cerca del aeropuerto. Lo recomiendo.Genuine Hotels.com guest review
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