"El Paso Extended stay"
I was disappointed to find out they had no ice machines. When I arrived there my room was not ready. I had to wait 45 mns.Genuine Expedia guest review
Response by Extended Stay America - El Paso - Airport Maribel - I appreciate you taking the time to write a review of your experience with us. Your comments in regards to Marco are much appreciated; yet, I was disheartened to read that you were expecting an ice machine. While we do not offer this, we do have ice trays in every freezer so guests can make ice throughout their stay. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"2013 El Paso 25K Tournament"
It was an alright hotel. It served it purpose for one night stay. The shuttle driver to the airport was a very personable gentleman and promptly took me to the airport. The hotel is located very conveniently near the El Paso Airport.Genuine Expedia guest review
Response by Extended Stay America - El Paso - Airport Thank you for taking the time to write a review of your stay. I'm glad that our shuttle was able to get you to the airport on time and that our driver was so personable. As well, I am happy to hear that you enjoyed our location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
"Don't trust the room photos, those are fake."
The photos in the website are a complete fake. The hotel is old and not in good condition.Genuine Expedia guest review
Response by Extended Stay America - El Paso - Airport We have read your feedback and I am sorry to hear that our property did not meet your expectations. Please know, our company would never try to mislead a guest in any way. Still, I understand your frustration and have forwarded to your comments to the appropriate department. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"easy access to everything."
Rooms are a little dated but clean, end unite, quiet. Some airplane noise but not a problem. Staff very friendly, helpful, eager to please. Will stay there again. No housekeeping under 7 days but take towels to office & replaced. $5 for maid service when requested.Genuine Hotels.com guest review
"most uncomfortable bed ever"
I could not sleep the bed was so hard and uncomfortable. Toilet looked like it hadn't been completley cleaned in weeks- don't look too closely! pretty bare basics, quiet, close to airport. Not worth it to not sleep though so will not stay again.Genuine Hotels.com guest review
I'm here in El Paso for business. Consequently, I need to get a good night's sleep. I have been able to do that at this Airport Extended Stay Motel. The location is convenient for me and it is moderately priced. I recommend this motel to workers who need to get to work the next morning.Genuine Hotels.com guest review
A staff after 11pm did not know about whether we could take breakfast or not. They need to be trained. Room was average, location is near from the airport. near shopping mall.Genuine Expedia guest review
"I had a perfect Extended Stay!!"
Great location, within 4 miles of everything I needed. Very clean room, firm mattress but slept very well. Clean bathroom, clean kitchen, courteous and attentitive staff, good neighborhood near shops, gas stations, many restaurants, airport, mall, quiet, very quiet and fresh smell! I did not use any amenities. I will book my next stay with Extended […] Stay El Paso - Airport. It was perfect! Thank you! Read moreGenuine Hotels.com guest review
"Easy Freeway access"
The front desk was very accomodating when I requested a ground-floor room. They suggested a near-by restaurant for lunch, which turned out to be quite nice. They assisted me with Wi-Fi set-up. All in all, customer service was excellent.Genuine Hotels.com guest review
The location was near airport and lots of places to eat and shop. The hotel itself could use new floor carpet and curtains and definitely new beds, I could't get any sleep on the hard mattress.Genuine Hotels.com guest review
It was worth the price I paid for it.Genuine Hotels.com guest review
"Satisfied with room."
Everything was great overall, bed was a little hard and room smelled like smoke although it was a non-smoking but turned on air conditioner and smell went away other then that everything was great. Will stay there again.Genuine Hotels.com guest review
An Affordable and comfortable hotel in El Paso. Very pleased with the registration through Expedia.Genuine Expedia guest review
"First Stay Experience"
This is the first hotel that I have stayed in that doesn't clean the room on a daily basis; nor does it change the towels or pickup the trash; If staying less than 7 days, But, I would stay at this hotel again because of the price. One of cheapeast in this city.Genuine Expedia guest review
The bed was horrible. Very hard and uncomfortable.Genuine Hotels.com guest review
"My stay at the Extended Stay America - El Paso, TX"
The room was good and the staff was helpful. The location was very convenient as it was only a couple of blocks from the airport. The wireless internet worked well. The room phone didn't work but I had my cellphone so it wasn't a big problem.Genuine Hotels.com guest review
everithing good i likeGenuine Hotels.com guest review
good, just smells like smokeGenuine Hotels.com guest review
"This place is OK!"
The room smelled funny and the ac didn't work too well. It kept turning off even though it wasn't on auto. But my overall experience wasn't really bad, it was just ok.Genuine Expedia guest review
"Close to Business Location: U.S. Immigration Court"
I like this particular motel. It is convenient to where I need to be for my business trips into El Paso Texas and Chaparral New Mexico (U.S. Citizenship and Immigration Services, U.S. Immigration Court, U.S. ICE Detention Centers at El Paso and at Chaparral New Mexico (actually, Oro Grande), and the Airport. It is moderately-priced: that is important […] to me. So far, knock on wood, there have not been any nearby guests partying late into the night. The only thing missing was a hair dryer. Read moreGenuine Hotels.com guest review
"NOT a good stay for family w/young children"
When we arrived there were women dressed inappropriately and walking from car to car, soliciting something that appeared as inappropriate. The front desk staff was friendly. The environment appeared unsafe and dirty (not an indoor facility-presented more dorm-like). When we walked to our room (just above a group of 5 or more guys outside drinking, smoking […] and laughing loudly), we noticed that the room smelled of smoke despite the fact that it was a non-smoking room. We didn't stay due to feeling unsafe but the front desk staff was helpful in providing a return until they realized we had to obtain it from hotels.com. Read moreGenuine Hotels.com guest review
"Good deal for the price"
Neighborhood is a bit sketchy but the hotel was clean, the rate very reasonable and the staff (Ashley) very polite. Only stayed the one night so can't speak for the place as an extended stay but having a ktichen was nice and having an armchair in the room was very comfortable after a long drive.Genuine Hotels.com guest review
The door had a 2" gap at the bottom of the door with a large dent in it, it rained and rain came in the door, The air ran all the time to keep it to my desired temperature, The room was supposed to be a NON-SMOKING Room, and I could smell smoke in there, I was not at all pleased with this place.Genuine Hotels.com guest review
Was a Great stay for the price.Genuine Hotels.com guest review
"cheap but nice"
It was really nice for the price that you pay. I would def stay there again.Genuine Hotels.com guest review
Overall, everything was great. The bed was much too hard for my liking, but if you like them firm, this is the place for you!Genuine Hotels.com guest review
"Great price, great location!"
Yes, If you are in and out of El Paso, Texas or here for a few days this is the place to stay at.Genuine Expedia guest review
"Probably will not stay here again."
The first room I was given looked like it had just been vacated by the previous guests. The bed looked like someone had just gotten out of it, the trash had not been taken out, the in-room refridgerator had not been emptied, and the TV did not work. After mentioning this to the front desk, they assured me that the room had been cleaned but offered to […] give me another room. The next room was cleaner & the TV worked but when a sat on the couch I discovered that it was broken. Read moreGenuine Expedia guest review
The hotel served it's purpose and was comfortable for a lone traveler. I had business in town and did not stay in the room. I was aunawre until checking in that they only provide free housekeeping if your extended stay is more than six nights. Otherwise, there is a fee for service. Fee depends on the typr of service requested; light cleaning or full […] service. Read moreGenuine Expedia guest review
"El Paso March '12 stay"
Everything was fine. VERY NICE... I wish I had more time to stay there & enjoy it. Arrived at midnight, had to leave at 6AM. The only thing was that shuttle service to airport starts at 8 or 8:30 AM (can't remember) and I needed to be there by 6AM. Next time I'll choose a later time to really enjoy my time/stay there! You get a WHOLE LOT MORE than at […] nearby Travelodge... They could probably hire friendlier (& nicer) staff! Ohhh, an out of their control situation was the garbage collector at nearby location at (I don't know for sure what time it was) -it was just too early, maybe 5AM (?). YIKES! I'm looking forward to staying there again IF my departure time is at a later time... Not aware of breakfast or other amenities/features! Read moreGenuine Hotels.com guest review
"Full kitchen, great staff"
I left part of my phone charger in the room. Staff worked with me to retrieve it and mail it back to me. Very grateful. Short driving distance to airport.Genuine Hotels.com guest review
"All bases covered"
Your survey covers it all clean room and cheerful helpful staff!Genuine Expedia guest review
Clean & New!!! Geat Place for a Great Price!!!Genuine Hotels.com guest review
shuttle didn't run to airport until after the time we needed nor pick up late when we needed it. Outside area and neighborhood needed attenetion.Genuine Hotels.com guest review
"El Paso/ extended stay"
RUN!!!!! As fast and as far away as possible!!! This has to be the worst hotel that I have ever stayed in and never again will I waste my money. Asked for a non smoking room but we got to the room and the smell of smoke was present and looked around and there we ashes on the floor so the room had not been cleaned. The toilet paper in the restroom had […] blood on it which was a big turn off. Read moreGenuine Hotels.com guest review
"Nice comfortable hotel"
My wife & I stayed here on our way back home in Ca. from a visit 2 our daughters home in Fort Worth, Tx. Everything was great with a handicaped room 4 my wife who has difficulty walking with a walker. She was able 2 take a shower with ease in the big no lip entrance stall shower. The room was nice & the bed was of good quality so we got a good nights […] sleep & I drove all the way home with no sleepy or tired problems. If I were stopping in El Paso, I'd stay here again Good price, big bang 4 you bucks. Read moreGenuine Hotels.com guest review
"El Paso Extended Stay - not bad for the money"
Three blocks from the long term airport parking lot, this was super convenient. Also many interesting food reasonable places close by, so didn't have to go anywhere & more than able to make my early morning flight after a good but short night's sleep. Chair was very confortable, but needed upholstery cleaned. I think it would not be bad for a long […] term stay - seemed to have many such residents. The staff was very friendly and helpful. Read moreGenuine Hotels.com guest review
"El Paso extended stay motel"
Information on Hotels.com re: airport transportation faulty: no transportation from the airport after 8:30pm which didn't help me with an 11:30 pm flight. The people were very nice -- old motel, primarily used for, just what it said, 'extended stay,' with a kitchen; bed not particularly comfortable. It was an overnight convenience and certainly adequate […] for that but no amenities. Read moreGenuine Hotels.com guest review
"Inside of room is great!"
Well, surprising. It has very little of a lobby, but our room was comfortable and clean. From the outside it looks dark and a little dirty around the elevator. I had to get the the coffee maker and everything for the kitchen. But it worked well.Genuine Hotels.com guest review
"Nice but noisy"
The staff were helpful but the hotel was undergoing renos while I was there.Genuine Expedia guest review
Hôtel convenableGenuine Hotels.com guest review
"엘파소 공항과의 최고의 접근성"
공항에서 가깝고 방도 깨끗하고 모든 것이 마음에 들었습니다. 이른 아침 비행기라 조식을 먹지 못한 것이 아쉽네요.Genuine Hotels.com guest review
They only had smoking roomsGenuine Expedia guest review
冷蔵庫も電子レンジや食器もあるので食べ物持ち込みで気兼ねなく料理できる。 ゆっくり楽しめました。空港近くで真夜中のチェックインにもかかわらず快く対応してくれた。Genuine Expedia guest review
"Extended Stay 長期滞在向け"
比較的安価なうえに、電熱器などの調理用の器具はすべてそろっている。鍋や皿もある。frid, micro, high-speed wireless は当然。大満足。自炊希望者には絶対的におすすめ。Genuine Hotels.com guest review
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