All hotels in Zurich, Switzerland
1 room, 2 adults
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Falkenstrasse 6, Zurich, ZH, 8008, Switzerland, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 86 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Great Location"
The hotel is located near old & new downtown Zurich. The rooms are clean & quiet but not as large as U.S. hotel rooms. The staff is very friendly & courteous.
Genuine Expedia guest review
Other trip Apr 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location"
Great hotel, modernized and located centrally right behind the famous opera house. walking distance from the tram stop and old city. The staff was very friendly and eager to help.
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Kheminda”. Wow, many thanks for the top score and your kind review about our hotel! We are thrilled to hear that you liked our location in the city center next to the Opera house and that your appreciated our friendly employees. It would be our great pleasure to welcome you soon back with us! Rudolf E. Zehnder / General Manager
5 night romance trip Oct 12, 2014
Kheminda
US
5.0 / 5Outstanding
"Wonderful Hotel"
This hotel surpassed all my expectations. It was clean, luxurious, and quiet. The bed was extremely comfortable with choice of pillows a nice option. The staff is friendly and helpful. The restaurant serves delicious food at a reasonable price.
Genuine Hotels.com guest review
2 night trip with friends Jul 23, 2014
TB
US
5.0 / 5Outstanding
"Old world charm."
Wonderful four day stay could not have been happier. With all the restaurants in Zurich do not miss out on their restaurant--it is better than most and guests get a 20% discount. I will be back next year.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Silvio”. Thank you very much for your top rating! It is a pleasure to read that you “could not have been happier” and that you pointed out our gourmet restaurant Opera. We are already looking forward to your visit next year! Rudolf E. Zehnder / General Manager
Other trip Jun 23, 2014
Silvio
US
4.0 / 5Excellent
"Comfortable hotel with good location"
Nicely located hotel, immediately behind opera house and half a block from the lake. Very friendly and helpful staff. Room was clean and bathroom was modernized/updated.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Garth”. It is a pleasure to read that you enjoyed your stay with us and that you were satisfied with our location and our rooms. Moreover we are delighted that you appreciated our friendly and helpful employees. With pleasure we will forward your compliments to them. We are looking forward to your next visit! Rudolf E. Zehnder / General Manager
Other trip Apr 7, 2014
Garth
US
5.0 / 5Outstanding
"Great hotel near old town!"
As far as European hotels go, this one is right on the money! It is located just steps from the beautiful Lake Zurich, and only a few minutes walk from Old Town and the bus depot that most tours depart from. The hotel itself is a gorgeous old building, and the room was incredibly comfortable with an amazing adjustable bed, neat antique-esque furniture, and a little table under the television that had some souvenirs for purchase including a Heidi book! After having several bad hotel experiences while traveling abroad I made sure to do my research before selecting this hotel and was not disappointed!
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Katie”. Wow, many thanks for this great comment about our Hotel Ambassador à l’Opéra. We are delighted that you enjoyed your stay with us and that you appreciated our central location and the room with adjustable beds. It would be our great pleasure to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Apr 6, 2014
Katie
US
5.0 / 5Outstanding
"Convenient and accomodating, superb."
Foremost, I was completely thankful and impressed by the helpful hotel staff. Each as informed and jovial as the next. Willing and capable to assist in every capacity. I was particularly fond of Rady at the front desk who provided me with great tips on the city, answered all questions thoroughly and provided ideas that complimented my visit. The room was available early. The location was ideal. Room service was quick and had a varied menu. The positional bed provided outstanding comfort and I loved the option of selecting from 8 pillow options.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear „Tricia”. Thank you very much for this great comment about our Hotel. It is a pleasure to read that you enjoyed your stay with us and that you appreciated our location, the room service, our electric adjustable beds, the pillow menu and our helpful employees. With pleasure we will forward your compliments to them. Concerning room size: our Hotel disposes of different room categories. Our reception would be pleased to help you at your next reservation to find the convenient category for you. We would be delighted to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Mar 15, 2014
Tricia
US
4.0 / 5Excellent
"excellent hotel"
great hotel, located at the heart of zurich. Would recommend staying there, especially when there's an offer.
Genuine Hotels.com guest review
2 night business trip Oct 8, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent, small hotel 1 block from Lake Zurich"
This hotel is terrifically located, across the street from the opera, and 1 block from Lake Zurich, just 3 minutes from where it becomes Quai Limmat (the riverside of the Limmat). It's a small, kind of art deco hotel that's charming and boasts a superb, well appointed restaurant (that also has side walk cafe style seating if desired, weather permitting). Try to lobster bisque! The room was clean and comfortable and well appointed -- an expresso maker in the room was a nice touch. I didn't quite realize, before leaving, what an extremely wealthy, expensive, classy city Zurich is, and this hotel is no exception in this sense, although it is far from the highest end of hotels. Zurich can (and does) charge and arm and a leg for everything, so be prepared. But it is surely a wonderful city, not jam-packed with tourists, has a really excellent museum with diverse, impressive holdings (akin to a Paris museum, etc.), and lots first-class restaurants. As far as the hotel, while it does not rooms with direct, full views of the lake, I did request a view,= and got a nice, corner room with a nearly floor to ceiling window overlooking the length of a small street to the foothills, lovely and great for watching passersby, etc., as one prepares to head out for whatever adventures. The room also had high ceilings and so felt even more spacious than it was.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Thank you very much! It was a pleasure to read that you enjoyed your stay with us and in Zurich and that you were satisfied with our location next to the opera house, the lake and the riverside. Furthermore, we are delighted that you appreciated our Restaurant Opera and its lobster bisque. It would be our great pleasure to welcome you soon back with us! Rudolf E. Zehnder General Manager
Other trip Aug 26, 2013
A Traveler
US
5.0 / 5Outstanding
Service provided is very good! Nice,warm-hearted and helpful staff.The site of hotel is just a stone's throw to Zurich Opera,and transportation is very convenient! Perfect
Genuine Venere guest review
Other trip Aug 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect in Zurich"
The hotel is perfectly located. Across the street you can take a walk by the lake. Old city is also walking distance We had a very large room, comfortable beds Tha staff was nice kind and helpful
Genuine Expedia guest review
Other trip Oct 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Perfect couples hotel."
48 hours in Zurich, based in a gorgeous hotel with amazingly responsive staff! Excellent location, just steps to lake and riverfront. Nice breakfast (wish it was included in price).
Genuine Expedia guest review
Other trip Oct 12, 2012
Betsy
US
4.0 / 5Excellent
"Easy walk to Lake, Bahnhof Str, and transportation"
Great location, comfortable and quiet rooms and loads of places close by to eat. Directly across from the Opera House and easy access to tram/train stations.
Genuine Hotels.com guest review
1 night romance trip Sep 10, 2012
Mark T
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Lovely hotel, great location"
I'm not a fan of single beds for people travelling on their own. It's a strange European habit. So a very expensive stay in a tiny room with a single bed. I stay in SLH properties reasonably regularly so was disapponted for this reason.
Genuine Hotels.com guest review
1 night business trip Aug 22, 2015
Catherine
NZ
5.0 / 5Outstanding
"Fantastic location and ambiance"
We loved everything about this hotel , wanted to stay longer
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
pat
IE
5.0 / 5Outstanding
"Good location"
The hotel was close to Lake Zurich and from our room you could get a view of the lake. It was a short walk from the hotel to the boat trips as well as the tram and train station. There were lots of shops and restaurants close by. The room was big and each day some chocolate was placed in our room which tasted really good. The breakfast was delicious with a wide selection of food. The staff were welcoming and friendly.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear „Midhath”. Thank you very much for your top score! We are delighted that you were satisfied with our location and that you appreciated the spacious room with view to the lake. Moreover, it is a pleasure to read that you were happy with our welcoming and friendly employees. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Sep 2, 2014
Midhath
GB
5.0 / 5Outstanding
"Great location by the lake, staff very attentive."
Delightful hotel, everything was perfect. We do not speak Swiss German but the staff seem to be multi-lingual & extremely helpful. Special touches like fresh water in reception with glasses (no plastic cups), night porter offered us bottles of water on our way up to bed & again yesterday whilst we waited for taxi to airport.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Ann”. Wow, many thanks for this great comment about our Hotel! It is wonderful to read that you enjoyed your stay with us and that “everything was perfect”. We were happy to share your comment with our employees, who are pleased to know that they caused a positive and memorable impact on your stay. We are looking forward to your next visit! Rudolf E. Zehnder / General Manager
Other trip Aug 11, 2014
Ann
GB
4.0 / 5Excellent
"Comfy Beds, Fantastic Service"
The stay was very good.
Genuine Hotels.com guest review
4 night trip Jul 30, 2014
Louise
IE
5.0 / 5Outstanding
"Ideal Zurich base"
Hotel Ambassador is beautifully located near the lake and opera house, the staff are really helpful and rooms are comfortable and stylish. An excellent base for trips to zurich.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Michele”. Many thanks for your great score for our Small Luxury Hotel Ambassador à l’Opéra. We are pleased to read that you appreciated our location and that you were satisfied with our room and our helpful employees. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Jun 29, 2014
Michele
AU
5.0 / 5Outstanding
"Faultless hotel - my new favourite"
Warm friendly highly professional service. Stayed two nights, and enjoyed a "magic moments" where staff went beyond expectations. Special thanks to Nora, who found us brilliant last-minute seats for "Romeo and Julia" ballet at the Zurich Opera House across the street. Excellent restaurant.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Roland L”. Wow, many thanks for this comment about your stay and great to hear that our Hotel is now your “new favourite”! We are delighted that you enjoyed the “magic moments” and that you appreciated our helpful employees. We gladly will forward your compliments to them. Moreover, it is a pleasure to read that you were satisfied with our Restaurant Opera, our location and the beds with our pillow menu. We look forward to welcoming you soon back with us in Zurich! Rudolf E. Zehnder / General Manager
Other trip May 18, 2014
Roland
AU
5.0 / 5Outstanding
"Really nice stay"
A really lovely hotel, with friendly service, and great character. I was particularly impressed with how much effort the reception staff went to for our travel arrangements. And the gold leather armchair in my room!
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Zoe”. Wow, many thanks for your comment about our Hotel Ambassador. We are delighted to read that you enjoyed your stay and that you appreciated the friendly service and our helpful employees at front desk. With pleasure we will forward your compliments to them. It would be great to welcome you once back with us! Rudolf E. Zehnder / General Manager
1 night business trip May 12, 2014
Zoe
GB
4.0 / 5Excellent
"Nice hotel in excellent area"
I really liked this hotel. My only problem was that the rooms were hot and when I inquired about it I was told that there was no air conditioning in Zurich. The next day when I checked out the clerk on duty didn't know what I was talking about when I told him what the other person said. He said the air conditioning was not individually controlled in the rooms. Otherwise very friendly and helpful staff and clean,comfortable rooms.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear Guest Great to hear that you liked our Hotel and that you appreciated our location close to the lake, shopping areas and sites. Concerning your comment about air conditioning: Please accept my apologies for the inconveniences you experienced during your stay. All our rooms are equipped with individual regulated air conditioning. Due to Zurich’s environment protection regulation we are only allowed to use the AC with an outside temperature above 20C. It would be great to welcome you once back with us. Rudolf E. Zehnder / General Manager
Other trip Apr 22, 2014
A Traveler
CA
3.0 / 5Good
"Can't say it was that great"
I actually have a lot to complain about the bed (found it rather uncomfortable) and the bathroom - small and when sitting at the toilet I had my knees hitting at the sink.
Genuine Hotels.com guest review
2 night trip Feb 26, 2014
Todor Danailov
GB
5.0 / 5Outstanding
"First class"
Simply perfect. It will be my new home in zurich every other month when I visit.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for the 5-start rating and this kind comment about our Hotel Ambassador à l’Opéra. We are pleased that you call us your “new home in Zurich”. We are looking forward to your next visit. Rudolf E. Zehnder / General Manager
Other trip Feb 21, 2014
lawyer
GB
5.0 / 5Outstanding
"really good hotell, close to the opera."
really nice and good hotell, with very high quality of service and very good location.
Genuine Hotels.com guest review
1 night business trip Nov 24, 2013
elisabet
IE
4.0 / 5Excellent
nice hotel to stay in zurich.. ^^
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2013
Denny
AS
4.0 / 5Excellent
"Awesome!"
It was a first time visit in Zurich and part of our Pearl Anniversary celebration(30yrs). We are so happy and contented having chosen this hotel. It is located for us, the best place in Zurich, near the lake, near the train station, walking distance to almost all tourist spots and shopping centers and of course, across the famous Opera house. The staff are wonderful especially housekeeping Anna, on the 5th flr where we were upgraded.Lovely view from our so homey 1 bedroom suite. Thanks to the manager and Marie,in the reception.We had an awesome and memorable stay .
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for this kind comment about our Hotel Ambassador à l’Opéra. It was a great pleasure to read that you enjoyed your stay with us as a part of your Pearl Anniversary Celebration. Furthermore, we are delighted that you appreciated our location and will gladly forward your compliments to our employees. It would be great to welcome you once back with us. Rudolf E. Zehnder / General Manager
4 night romance trip Oct 12, 2013
CezCLee
PH
5.0 / 5Outstanding
"A comfortable and well managed oasis by the lake"
The hotel staff was friendly, courteous, accommodating and very well trained. The room was comfortable and well insulated, and the courtesy welcome cocktail hour [summertime] on the rooftop terrace was the cherry on top. This hotel is just four minutes walk from the Stadelhofen train station and a few minutes from fine dining and entertainment.
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear David & Rosy. Many thanks for your great comment about our Hotel Ambassador à l’Opéra! It was a pleasure to read that you appreciated our friendly and accommodation employees and that you enjoyed the manager cocktail on our roof top terrace. Moreover, we are delighted that you were satisfied with the room and our location in the city center. We are looking forward to your next visit! Rudolf E. Zehnder / Direktor
1 night trip Jun 14, 2013
David & Rosy
CA
4.0 / 5Excellent
"Affordable, central location"
Zurich center is compact, good location just 10-15 minutes from downtown and only a block away from the lakefront. Our room was neat and tidy, most likely recently renovated.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for your comment about our Hotel Ambassador. We are delighted that you were satisfied with our location and that you appreciated the neat room. It would be great to welcome you back with us soon! Kind regards from Zurich, Rudolf E. Zehnder General Manager
Other trip May 20, 2013
A Traveler
GB
5.0 / 5Outstanding
"A WONDERFUL boutique hotel."
The hotel was great but the absolute best part was the staff! They are fantastic in all respects! The location is excellent and we walked everywhere. We loved our stay and plan to return next year.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
We would like to thank you for this great comment about our Hotel Ambassador. It was a pleasure to read that you enjoyed your stay with us and that the best part of your visit were our employees. We are looking forward to your next visit and will do our best to provide you again with a good performance. Best regards from Zurich, Rudolf E. Zehnder General Manager
Other trip May 13, 2013
MG
CA
5.0 / 5Outstanding
"Great hotel"
The Ambassador is a boutique, cosy hotel with friendly and helpful staff. The location is excellent being within 5 minutes walk to the Old Town area and very convenient for trams and buses.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Thank you! It was a pleasure to read that you were satisfied with our location and that you appreciated our friendly and helpful employees. Concerning your comment about the noise: Please accept my apologies for the inconveniences you experienced with open window. All our rooms are equipped with air conditioning. Our hotel is located next to a one way street without any tram or bus traffic and a lot of guests compliment our sound proofed windows and the relatively calm location in the middle of the city. It would be great to welcome you back with us soon! Kind regards from Zurich, Rudolf E. Zehnder General Manager
Other trip May 10, 2013
Brian
AU
5.0 / 5Outstanding
"A great hotel!"
The hotel is a lovely boutique hotel and we really enjoyed our stay there. The best part of the experience was the staff. They never failed to greet us by name and ask us about our stay. They were so helpful, friendly and proffessional. They selected 4 restaurants in 4 nights that were fantastic!!! The location was excellent. Close to shopping, the museum and restaurants. The water bottles and apples in the lobby were a nice touch. We will be back! A thoroughly great experience.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for taking your time to write this comment about our Hotel Ambassador. It was a pleasure to read that you enjoyed your stay with us and that you were satisfied with our location. Furthermore we are delighted that you appreciated our helpful, friendly and professional employees. It would be great to welcome you soon back with us! Kind regards from Zurich, Rudolf E. Zehnder General Manager
Other trip May 3, 2013
MG
CA
5.0 / 5Outstanding
Good service, very neat , clean and comfortable. free wifi is a big boon and is of high speed. Staff very friendly. Conveniently connected by tram and train to centre , Hbf and airport.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2012
DB
IN
5.0 / 5Outstanding
"A perfect taste of traditional Switzerland."
A thoroughly relaxing and comfortable venue from which you can easily stroll through the old city or along the shores of Lake Zurich. The hotel ambience is cozy and homey with a stylish Swiss style of service and decor. We couldn't have been happier.
Genuine Hotels.com guest review
3 night trip Sep 15, 2012
A Traveler
AU
5.0 / 5Outstanding
"Great hotel"
Good location. Very friendly staff - they even invited us to a cocktail party on the roof! Fabulous views from up there.
Genuine Expedia guest review
Other trip Sep 14, 2012
David
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"さすがSLH!"
ロケーション、スタッフ、清潔感、リネン類の質、ウェルカムドリンク、ターンダウンサービス、設備…何をとっても気配りが行き届き、とても気持ち良く過ごさせていただきました。屋上テラスからチューリヒ湖を臨みつつワインをいただいたのもとてもいい思い出になりました。チューリヒではいろいろなホテルに泊まりましたが、ここが一番自分にはあっていると思います。ただひとつだけ、朝食のパンが焼きたてではなかったのが非常に残念です。
Genuine Hotels.com guest review
2 night trip Jun 12, 2015
A Traveler
JP
4.0 / 5Excellent
"Schönes und zentrales Hotel, leider ohne Wellness"
Das Ambassador ist ein schönes, zentral gelegenes Hotel. Sehr empfehlenswert ist die Dachterrasse, die zwar keinen Service hat, aber man kann sich Getränke problemlos aus der Bar mitnehmen. Einziges kleines Manko: Es fehlen jegliche Wellness-Einrichtungen, z.B. Sauna, Massage etc. Dafür ist das Personal ausgesprochen nett. Ich würde wieder hin fahren und hatte eine tolle Zeit!
Genuine Expedia guest review
Other trip May 26, 2015
Uli
DE
5.0 / 5Outstanding
"Kleines Luxushotel mit persönlicher Note!"
Herrliche Lage am Zürichsee. Von der Dachterrasse hat man einen wunderbaren Blick auf die Stadt. Das gesamte Personal war außerordentlich freundlich und zuvorkommend. Das Essen im hauseigenen Restaurant excellent!
Genuine Hotels.com guest review
3 night trip May 10, 2015
Karin
AT
4.0 / 5Excellent
"quartos muito confortável"
hotel bem localizado, quartos confortáveis porem sem muito serviço.
Genuine Hotels.com guest review
2 night family trip Apr 9, 2015
Guilherme
BR
5.0 / 5Outstanding
"wunderbares Hotel zum Besuch der Oper"
Hotel ist ideal gelegen zum Besuch einer Opernvorstellung, sehr freundlicher Empfang, Parkservice,schönes geräumiges Zimmer mit guten Matratzen im Bett, genügend flauschige Handtücher, freitags kleine Weinprobe von Züricher Weinen-vom Hotel organisiert, Vorschläge für Altstadtrundgang,etc. Mein Mann und ich haben uns sehr wohl gefühlt,wir werden wiederkommen.
Genuine Expedia guest review
Other trip Mar 2, 2015
C&C
DE
4.0 / 5Excellent
"Koselig hotell, men svært dyrt"
Koselig hotell, men svært dyrt
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
Cato
NO
4.0 / 5Excellent
"Parfait pour un weekend entre amoureux"
2 nuits parfaites en amoureux, cadre ideal, a 10 min a pied du centre ville. Calme et paisible
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
Michaël
CH
5.0 / 5Outstanding
"Varm service och bra läge!"
Mkt hemtrevligt hotell med varm, personlig och professionell service. Utmärkt läge.
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear guest. Wow, many thanks for the top score! Great to hear that you were satisfied with our service and that you appreciated our location as well as the personal and warm service. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
1 night family trip Dec 5, 2014
A Traveler
SE
5.0 / 5Outstanding
"不错的酒店"
酒店的前台盒电梯都好小,但房间挺大。而且员工友好,房间设施也很齐全。但机场非常方便! 便于出行!
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
A Traveler
CN
4.0 / 5Excellent
"Hotel agradável, boa localização e bom atendimento"
Lamento apenas o fato de não ter sido atendido no restaurante apesar de ter chegado dez minutos antes do seu encerramento.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear „Fernando“. Many thanks for your review about our Hotel. Great to hear that you liked our location and that you appreciated the service at our reception. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Nov 20, 2014
Fernando
BR
4.0 / 5Excellent
"Mycket bra!"
Hotel Ambassador á l'Opéra är ett mycket trevligt hotell med bra service, bra rum och har ett bra läge. Prova terassen som har fantastisk utsikt och bra meny. Betyget dras ner något av priset. Det är lite för dyrt för sin standard och du får betala extra för frukost. Utöver det får hotellet högsta betyg.
Genuine Hotels.com guest review
1 night business trip Sep 2, 2014
Johan
SE
5.0 / 5Outstanding
"素敵なホテル"
チューリヒ湖に近く静かな落ち着いた環境。ウェルカムの美味しい果物、浴室のタオルにランの花が添えられる等、行き届いていて清潔。朝食がとても美味しかった。中央駅には近くないけれど、おすすめのホテルです。
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
A Traveler
JP
3.0 / 5Good
"Small nice hotel"
not bad! It was a comfortable hotel. Receptionists were smart and kind. If I have a chance to visit Zurich, I want to stay again.
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Dear “Nori”. Thank you for taking your time to write this comment about our Hotel. We are pleased to read that you were satisfied with our kind receptionists and that you enjoyed your stay in Zurich. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Other trip Aug 18, 2014
Nori
JP
5.0 / 5Outstanding
"De ställbara sängarna var uppskattade"
Vi trivdes bra på hotellet, service och bemötande var synnerligen bra. Man skulle dock önska att det fanns ett tydligt "continental breakfast" altenativ specificerat. WiFi systemet var svajigt, utgående mail fungerade inte trots försök till hjälp från receptionens sida.
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for your comment about our Hotel. It is a pleasure to read that you enjoyed your stay with us and that you appreciated our electric adjustable beds, our location and service. Concerning your comment about the WiFi: Please accept my apologies that the internet did not work properly during your stay. Our technician solved the problem and I am pleased to announce that the WiFi is now working accurately. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
3 night trip May 22, 2014
A Traveler
SE
5.0 / 5Outstanding
Utmerket. Det er andre gang jeg bor der og det er ingenting å utsette på dette stedet. Nydelig rom. Bad m/ badekar og alt du trenger av "rekvisitter". Betjening veldig høflig og hjelpsom. Snakker tysk og engelsk. Beliggenhet veldig bra for den som ønsker å bruke toget. Stadelhofen stasjon like rundt hjørnet. Kunsthaus Zürich og Züricher See også like ved. Operaen vis a vis. Sentralt men stille og rolig.
Genuine Hotels.com guest review
1 night business trip Nov 5, 2013
anelisa
NO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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