Great hotel, modernized and located centrally right behind the famous opera house. walking distance from the tram stop and old city. The staff was very friendly and eager to help.Genuine Hotels.com guest review
This hotel surpassed all my expectations. It was clean, luxurious, and quiet. The bed was extremely comfortable with choice of pillows a nice option. The staff is friendly and helpful. The restaurant serves delicious food at a reasonable price.Genuine Hotels.com guest review
"Old world charm."
Wonderful four day stay could not have been happier. With all the restaurants in Zurich do not miss out on their restaurant--it is better than most and guests get a 20% discount. I will be back next year.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Dear “Silvio”. Thank you very much for your top rating! It is a pleasure to read that you “could not have been happier” and that you pointed out our gourmet restaurant Opera. We are already looking forward to your visit next year! Rudolf E. Zehnder / General Manager
"Comfortable hotel with good location"
Nicely located hotel, immediately behind opera house and half a block from the lake. Very friendly and helpful staff. Room was clean and bathroom was modernized/updated.Genuine Expedia guest review
"Great hotel near old town!"
As far as European hotels go, this one is right on the money! It is located just steps from the beautiful Lake Zurich, and only a few minutes walk from Old Town and the bus depot that most tours depart from. The hotel itself is a gorgeous old building, and the room was incredibly comfortable with an amazing adjustable bed, neat antique-esque furniture, […] and a little table under the television that had some souvenirs for purchase including a Heidi book! After having several bad hotel experiences while traveling abroad I made sure to do my research before selecting this hotel and was not disappointed! Read moreGenuine Expedia guest review
"Convenient and accomodating, superb."
Foremost, I was completely thankful and impressed by the helpful hotel staff. Each as informed and jovial as the next. Willing and capable to assist in every capacity. I was particularly fond of Rady at the front desk who provided me with great tips on the city, answered all questions thoroughly and provided ideas that complimented my visit. The room […] was available early. The location was ideal. Room service was quick and had a varied menu. The positional bed provided outstanding comfort and I loved the option of selecting from 8 pillow options. Read moreGenuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Dear „Tricia”. Thank you very much for this great comment about our Hotel. It is a pleasure to read that you enjoyed your stay with us and that you appreciated our location, the room service, our electric adjustable beds, the pillow menu and our helpful employees. With pleasure we will forward your compliments to them. Concerning room size: our Hotel disposes of different room categories. Our reception would be pleased to help you at your next reservation to find the convenient category for you. We would be delighted to welcome you soon back with us! Rudolf E. Zehnder / General Manager
great hotel, located at the heart of zurich. Would recommend staying there, especially when there's an offer.Genuine Hotels.com guest review
"Excellent, small hotel 1 block from Lake Zurich"
This hotel is terrifically located, across the street from the opera, and 1 block from Lake Zurich, just 3 minutes from where it becomes Quai Limmat (the riverside of the Limmat). It's a small, kind of art deco hotel that's charming and boasts a superb, well appointed restaurant (that also has side walk cafe style seating if desired, weather permitting). […] Try to lobster bisque! The room was clean and comfortable and well appointed -- an expresso maker in the room was a nice touch. I didn't quite realize, before leaving, what an extremely wealthy, expensive, classy city Zurich is, and this hotel is no exception in this sense, although it is far from the highest end of hotels. Zurich can (and does) charge and arm and a leg for everything, so be prepared. But it is surely a wonderful city, not jam-packed with tourists, has a really excellent museum with diverse, impressive holdings (akin to a Paris museum, etc.), and lots first-class restaurants. As far as the hotel, while it does not rooms with direct, full views of the lake, I did request a view,= and got a nice, corner room with a nearly floor to ceiling window overlooking the length of a small street to the foothills, lovely and great for watching passersby, etc., as one prepares to head out for whatever adventures. The room also had high ceilings and so felt even more spacious than it was. Read moreGenuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Thank you very much! It was a pleasure to read that you enjoyed your stay with us and in Zurich and that you were satisfied with our location next to the opera house, the lake and the riverside. Furthermore, we are delighted that you appreciated our Restaurant Opera and its lobster bisque. It would be our great pleasure to welcome you soon back with us! Rudolf E. Zehnder General Manager
"Perfect in Zurich"
The hotel is perfectly located. Across the street you can take a walk by the lake. Old city is also walking distance We had a very large room, comfortable beds Tha staff was nice kind and helpfulGenuine Expedia guest review
"Perfect couples hotel."
48 hours in Zurich, based in a gorgeous hotel with amazingly responsive staff! Excellent location, just steps to lake and riverfront. Nice breakfast (wish it was included in price).Genuine Expedia guest review
"Easy walk to Lake, Bahnhof Str, and transportation"
Great location, comfortable and quiet rooms and loads of places close by to eat. Directly across from the Opera House and easy access to tram/train stations.Genuine Hotels.com guest review
"Very Friendly Hotel"
The room, though not large, was clean and pleasant, with a small balcony overlooking the opera (unfortunately with a lot of construction at that moment) and a partial view of the lake. The bed was extremely comfortable. The restaurant is expensive but very good. And the staff was extremely friendly and helpful.Genuine Hotels.com guest review
"Comfy Beds, Fantastic Service"
The stay was very good.Genuine Hotels.com guest review
"Ideal Zurich base"
Hotel Ambassador is beautifully located near the lake and opera house, the staff are really helpful and rooms are comfortable and stylish. An excellent base for trips to zurich.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Dear “Michele”. Many thanks for your great score for our Small Luxury Hotel Ambassador à l’Opéra. We are pleased to read that you appreciated our location and that you were satisfied with our room and our helpful employees. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
"Faultless hotel - my new favourite"
Warm friendly highly professional service. Stayed two nights, and enjoyed a "magic moments" where staff went beyond expectations. Special thanks to Nora, who found us brilliant last-minute seats for "Romeo and Julia" ballet at the Zurich Opera House across the street. Excellent restaurant.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Dear “Roland L”. Wow, many thanks for this comment about your stay and great to hear that our Hotel is now your “new favourite”! We are delighted that you enjoyed the “magic moments” and that you appreciated our helpful employees. We gladly will forward your compliments to them. Moreover, it is a pleasure to read that you were satisfied with our Restaurant Opera, our location and the beds with our pillow menu. We look forward to welcoming you soon back with us in Zurich! Rudolf E. Zehnder / General Manager
"Really nice stay"
A really lovely hotel, with friendly service, and great character. I was particularly impressed with how much effort the reception staff went to for our travel arrangements. And the gold leather armchair in my room!Genuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Dear “Zoe”. Wow, many thanks for your comment about our Hotel Ambassador. We are delighted to read that you enjoyed your stay and that you appreciated the friendly service and our helpful employees at front desk. With pleasure we will forward your compliments to them. It would be great to welcome you once back with us! Rudolf E. Zehnder / General Manager
"Nice hotel in excellent area"
I really liked this hotel. My only problem was that the rooms were hot and when I inquired about it I was told that there was no air conditioning in Zurich. The next day when I checked out the clerk on duty didn't know what I was talking about when I told him what the other person said. He said the air conditioning was not individually controlled in […] the rooms. Otherwise very friendly and helpful staff and clean,comfortable rooms. Read moreGenuine Expedia guest review
"Can't say it was that great"
I actually have a lot to complain about the bed (found it rather uncomfortable) and the bathroom - small and when sitting at the toilet I had my knees hitting at the sink.Genuine Hotels.com guest review
Simply perfect. It will be my new home in zurich every other month when I visit.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Many thanks for the 5-start rating and this kind comment about our Hotel Ambassador à l’Opéra. We are pleased that you call us your “new home in Zurich”. We are looking forward to your next visit. Rudolf E. Zehnder / General Manager
"really good hotell, close to the opera."
really nice and good hotell, with very high quality of service and very good location.Genuine Hotels.com guest review
It was a first time visit in Zurich and part of our Pearl Anniversary celebration(30yrs). We are so happy and contented having chosen this hotel. It is located for us, the best place in Zurich, near the lake, near the train station, walking distance to almost all tourist spots and shopping centers and of course, across the famous Opera house. The staff […] are wonderful especially housekeeping Anna, on the 5th flr where we were upgraded.Lovely view from our so homey 1 bedroom suite. Thanks to the manager and Marie,in the reception.We had an awesome and memorable stay . Read moreGenuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Many thanks for this kind comment about our Hotel Ambassador à l’Opéra. It was a great pleasure to read that you enjoyed your stay with us as a part of your Pearl Anniversary Celebration. Furthermore, we are delighted that you appreciated our location and will gladly forward your compliments to our employees. It would be great to welcome you once back with us. Rudolf E. Zehnder / General Manager
"A comfortable and well managed oasis by the lake"
The hotel staff was friendly, courteous, accommodating and very well trained. The room was comfortable and well insulated, and the courtesy welcome cocktail hour [summertime] on the rooftop terrace was the cherry on top. This hotel is just four minutes walk from the Stadelhofen train station and a few minutes from fine dining and entertainment.Genuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Dear David & Rosy. Many thanks for your great comment about our Hotel Ambassador à l’Opéra! It was a pleasure to read that you appreciated our friendly and accommodation employees and that you enjoyed the manager cocktail on our roof top terrace. Moreover, we are delighted that you were satisfied with the room and our location in the city center. We are looking forward to your next visit! Rudolf E. Zehnder / Direktor
"Affordable, central location"
Zurich center is compact, good location just 10-15 minutes from downtown and only a block away from the lakefront. Our room was neat and tidy, most likely recently renovated.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Many thanks for your comment about our Hotel Ambassador. We are delighted that you were satisfied with our location and that you appreciated the neat room. It would be great to welcome you back with us soon! Kind regards from Zurich, Rudolf E. Zehnder General Manager
"A WONDERFUL boutique hotel."
The hotel was great but the absolute best part was the staff! They are fantastic in all respects! The location is excellent and we walked everywhere. We loved our stay and plan to return next year.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra We would like to thank you for this great comment about our Hotel Ambassador. It was a pleasure to read that you enjoyed your stay with us and that the best part of your visit were our employees. We are looking forward to your next visit and will do our best to provide you again with a good performance. Best regards from Zurich, Rudolf E. Zehnder General Manager
The Ambassador is a boutique, cosy hotel with friendly and helpful staff. The location is excellent being within 5 minutes walk to the Old Town area and very convenient for trams and buses.Genuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Thank you! It was a pleasure to read that you were satisfied with our location and that you appreciated our friendly and helpful employees. Concerning your comment about the noise: Please accept my apologies for the inconveniences you experienced with open window. All our rooms are equipped with air conditioning. Our hotel is located next to a one way street without any tram or bus traffic and a lot of guests compliment our sound proofed windows and the relatively calm location in the middle of the city. It would be great to welcome you back with us soon! Kind regards from Zurich, Rudolf E. Zehnder General Manager
"A great hotel!"
The hotel is a lovely boutique hotel and we really enjoyed our stay there. The best part of the experience was the staff. They never failed to greet us by name and ask us about our stay. They were so helpful, friendly and proffessional. They selected 4 restaurants in 4 nights that were fantastic!!! The location was excellent. Close to shopping, the […] museum and restaurants. The water bottles and apples in the lobby were a nice touch. We will be back! A thoroughly great experience. Read moreGenuine Expedia guest review
Response by Hotel Ambassador à l’Opéra Many thanks for taking your time to write this comment about our Hotel Ambassador. It was a pleasure to read that you enjoyed your stay with us and that you were satisfied with our location. Furthermore we are delighted that you appreciated our helpful, friendly and professional employees. It would be great to welcome you soon back with us! Kind regards from Zurich, Rudolf E. Zehnder General Manager
Good service, very neat , clean and comfortable. free wifi is a big boon and is of high speed. Staff very friendly. Conveniently connected by tram and train to centre , Hbf and airport.Genuine Hotels.com guest review
"A perfect taste of traditional Switzerland."
A thoroughly relaxing and comfortable venue from which you can easily stroll through the old city or along the shores of Lake Zurich. The hotel ambience is cozy and homey with a stylish Swiss style of service and decor. We couldn't have been happier.Genuine Hotels.com guest review
Good location. Very friendly staff - they even invited us to a cocktail party on the roof! Fabulous views from up there.Genuine Expedia guest review
"Gem in Zurich"
Very comfortable hotel, complimentary drinks party for new guests was a nice touch, central and close to the lake.Genuine Expedia guest review
"Perfectly pleasant place near the lake"
Nice clean rooms. Friendly efficient staffGenuine Hotels.com guest review
What we book it we didnot got it we waist our moneyGenuine Hotels.com guest review
"Ambassador Hotel - close to teh opera house"
Very friendly and welcoming service, on the day of my departure they even ofered to extend my checkout time until 14:00.Genuine Hotels.com guest review
Hotel Ambassador á l'Opéra är ett mycket trevligt hotell med bra service, bra rum och har ett bra läge. Prova terassen som har fantastisk utsikt och bra meny. Betyget dras ner något av priset. Det är lite för dyrt för sin standard och du får betala extra för frukost. Utöver det får hotellet högsta betyg.Genuine Hotels.com guest review
チューリヒ湖に近く静かな落ち着いた環境。ウェルカムの美味しい果物、浴室のタオルにランの花が添えられる等、行き届いていて清潔。朝食がとても美味しかった。中央駅には近くないけれど、おすすめのホテルです。Genuine Hotels.com guest review
"De ställbara sängarna var uppskattade"
Vi trivdes bra på hotellet, service och bemötande var synnerligen bra. Man skulle dock önska att det fanns ett tydligt "continental breakfast" altenativ specificerat. WiFi systemet var svajigt, utgående mail fungerade inte trots försök till hjälp från receptionens sida.Genuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Many thanks for your comment about our Hotel. It is a pleasure to read that you enjoyed your stay with us and that you appreciated our electric adjustable beds, our location and service. Concerning your comment about the WiFi: Please accept my apologies that the internet did not work properly during your stay. Our technician solved the problem and I am pleased to announce that the WiFi is now working accurately. It would be great to welcome you soon back with us! Rudolf E. Zehnder / General Manager
Utmerket. Det er andre gang jeg bor der og det er ingenting å utsette på dette stedet. Nydelig rom. Bad m/ badekar og alt du trenger av "rekvisitter". Betjening veldig høflig og hjelpsom. Snakker tysk og engelsk. Beliggenhet veldig bra for den som ønsker å bruke toget. Stadelhofen stasjon like rundt hjørnet. Kunsthaus Zürich og Züricher See også like […] ved. Operaen vis a vis. Sentralt men stille og rolig. Read moreGenuine Hotels.com guest review
"Teuer, aber Tolle Lage, Gastfreundlich und sauber."
Das Hotelpersonal ist sehr hilfsbereit und sehr freundlich. Das Dekor des Hotels und der Zimmer ist etwas Klassisch, vielleicht etwas altmodisch, aber es passt genau für ein Hotel dass in der nähe der Opera ist und für Gäste die Opera mögen. Isgesammt sind Zimmer und Bad sauber. Ich war allerding etwas entäuscht vom Bett. Ich hatte extra ein Queen Size […] Bett bestellt (mit einem Konsiderablen Preiszuschlag), und ich fand das Bett zu klein, zu einfach und zu alt. Isgesammt ist das Hotel schon teuer, aber man muss beachten dass es im Stadzentrum liegt, in unmittelbarer Nähe der Opera, und auch wenn es nicht mehr das neuste Hotel ist, ist es doch noch gut gepflegt. Wo ich entäuscht war ist vom Frühstück. Dies war nicht im Zimmerpreis imbegriffen und das Preis / Leistung Verhältniss des Frühstück stimmt für mich nicht. Es ist viel zu teuer wenn mann denkt dass nichts wirklich spezielles angeboten wird. Es ist ein herkömmliches Frühstückbüffet. Read moreGenuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Herzlichen Dank für Ihren Kommentar. Es tut uns Leid zu hören, dass Ihr Zimmer nicht Ihren Erwartungen entsprochen hat. Betreffend Frühstück: Unsere Gäste haben die Möglichkeit zwischen unserem Schweizer Z’Morgen Buffet mit dem Schwergewicht auf Produkte aus der Region, à la carte oder unserem Express Day Starter mit Kaffee, Orangensaft und Croissant auszuwählen. Da jeder Gast andere Wünsche und Budget hat, inkludieren wir das Frühstück nicht in unseren regulären Zimmerpreisen. Rudolf E. Zehnder Direktor
"Swiss Quality Hotel"
Ausserordentlich positiv in jeder HinsichtGenuine Hotels.com guest review
Meget fint service, perfekt beliggenhed, super behagelig seng. Vi var meget tilfreds med hotellet.Genuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Many thanks for your comment about our Hotel Ambassador. It was a pleasure to read that you were satisfied with our service, location and that you appreciated the comfortable bed. It would be great to welcome you once back with us. Kind regards from Zurich, Rudolf E. Zehnder General Manager
まずフロントスタッフの対応が適切でとても良かった。 エレベーターは小さめだが、客室数も多くはないので問題なし。 外観や調度はクラッシックだが、サービスはモダンで、とても良い印象。 中心部からはやや離れているが、十分徒歩圏内だし、喧噪さもない上、近隣には屋根付き駐車場が点在しているので、レンタカーを利用した私には、とても良い環境にあった。 ただ、駅からは遠いので、電車利用者にはやや不向きかも。Genuine Expedia guest review
"Worthy of a 5-star hotel in its service"
This hotel is a gem within Zurich. Great location, with many restaurants around and only a 5-minute walk to the city center. The hotel rooms are small, but very nicely designed and comfortable. What amazed me the most however, was the service, which can usually only be found in 5-star hotels- very nice and friendly. I highly recommend it!Genuine Hotels.com guest review
Response by Hotel Ambassador à l’Opéra Many thanks for your comment about our Hotel Ambassador Zurich. It was a pleasure to read that you were satisfied with our location and that you highly recommend us. Furthermore, we are delighted to read that you were amazed by our service. It would be great to welcome you soon back with us! Kind regards from Zurich, Rudolf E. Zehnder General Manager
Meget hyggelig hotell, med fine komfortable og rene rom. Hyggelig og imøtekommende betjening. I gangavstand til gamlebyen og alle fastiliteter.Genuine Hotels.com guest review
"Äußerst Kundenorientierter Service"
wir haben uns sehr wohl gefühlt, insbesondere aufgrund des komfortablen Zimmers, der sehr guten zentralen Lage, der Sauberkeit der Zimmer sowie der Freundlichkeit des PersonalsGenuine Hotels.com guest review
Das Hotel liegt praktisch direkt am See und neben der Oper. Der Preis ist eher hoch aber für die Schweiz "normal"Genuine Expedia guest review
"Hôtel parfait pour un WE en amoureux"
L' hôtel est très bien placé au centre de Zurich. Les chambres sont propres et le personnel très accueillant. Seul petit bémol, il n'y a pas de parking privé. Un parking public et à 2 pas mais forcément il coûte!Genuine Hotels.com guest review
"Hotel Ambassador immer zu empfehlen"
Super Lage für den Besuch der Oper, sehr freundliches und kompetentes Personal wir werden bei dem nächsten Besuch immer wieder dieses Hotel buchen.Genuine Expedia guest review
"Emplacement stratégique pour l'opéra"
Personnel très accueillant, jolie chambre et lit très confortableGenuine Hotels.com guest review
"Proche de l'Opéra..."
Excellent séjour pour une soirée à l'Opéra. Bon confort et bon équipement. Calme et facile d'accès par le train.Genuine Hotels.com guest review
"Hotel Swiss Ambassador Zürich: excelente ubicación"
Este hotel es sumamente agradable. Todo funciona a pedir de boca y el personal es amabilísimo. El desayuno, no incluido, puede ser americano (más caro, evidentemente) o continental (un tercio). La ubicación es inmejorable, sobre todo para ir a la ópera, como era mi caso. Para los elevados precios de Zúrich, no me pareció excesivamente caro.Genuine Hotels.com guest review
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