All hotels in Zurich, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereFalkenstrasse 6, Zurich, ZH, 8008, Switzerland, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 89 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.7

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Teuer, aber Tolle Lage, Gastfreundlich und sauber."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Das Hotelpersonal ist sehr hilfsbereit und sehr freundlich. Das Dekor des Hotels und der Zimmer ist etwas Klassisch, vielleicht etwas altmodisch, aber es passt genau für ein Hotel dass in der nähe der Opera ist und für Gäste die Opera mögen. Isgesammt sind Zimmer und Bad sauber. Ich war allerding etwas entäuscht vom Bett. Ich hatte extra ein Queen Size Bett bestellt (mit einem Konsiderablen Preiszuschlag), und ich fand das Bett zu klein, zu einfach und zu alt. Isgesammt ist das Hotel schon teuer, aber man muss beachten dass es im Stadzentrum liegt, in unmittelbarer Nähe der Opera, und auch wenn es nicht mehr das neuste Hotel ist, ist es doch noch gut gepflegt. Wo ich entäuscht war ist vom Frühstück. Dies war nicht im Zimmerpreis imbegriffen und das Preis / Leistung Verhältniss des Frühstück stimmt für mich nicht. Es ist viel zu teuer wenn mann denkt dass nichts wirklich spezielles angeboten wird. Es ist ein herkömmliches Frühstückbüffet.
Genuine Hotels.com guest review
Response by Hotel Management
Herzlichen Dank für Ihren Kommentar. Es tut uns Leid zu hören, dass Ihr Zimmer nicht Ihren Erwartungen entsprochen hat. Betreffend Frühstück: Unsere Gäste haben die Möglichkeit zwischen unserem Schweizer Z’Morgen Buffet mit dem Schwergewicht auf Produkte aus der Region, à la carte oder unserem Express Day Starter mit Kaffee, Orangensaft und Croissant auszuwählen. Da jeder Gast andere Wünsche und Budget hat, inkludieren wir das Frühstück nicht in unseren regulären Zimmerpreisen. Rudolf E. Zehnder Direktor
2 night business trip Aug 14, 2013
A Traveler
CH
5.0 / 5Outstanding
"Swiss Quality Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ausserordentlich positiv in jeder Hinsicht
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
HB
CH
5.0 / 5Outstanding
"Dejligt hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Meget fint service, perfekt beliggenhed, super behagelig seng. Vi var meget tilfreds med hotellet.
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for your comment about our Hotel Ambassador. It was a pleasure to read that you were satisfied with our service, location and that you appreciated the comfortable bed. It would be great to welcome you once back with us. Kind regards from Zurich, Rudolf E. Zehnder General Manager
1 night business trip Jun 30, 2013
A Traveler
DK
5.0 / 5Outstanding
"バランスがいい。"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
まずフロントスタッフの対応が適切でとても良かった。 エレベーターは小さめだが、客室数も多くはないので問題なし。 外観や調度はクラッシックだが、サービスはモダンで、とても良い印象。 中心部からはやや離れているが、十分徒歩圏内だし、喧噪さもない上、近隣には屋根付き駐車場が点在しているので、レンタカーを利用した私には、とても良い環境にあった。 ただ、駅からは遠いので、電車利用者にはやや不向きかも。
Genuine Expedia guest review
Other trip Jul 5, 2013
tomo
JP
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Wir waren über Silvester 2012/2013 im Hotel Ambassador in Zürich. Das Hotel ist hübsch eingerichtet und gepflegt. Die Doppelzimmer und die Bäder sind jedoch ziemlich klein. Wenn man nur 1 bis 2 mal übernachtet ist das aber ok für ein Stadthotel. Zürich ist halt generell teuer in der Gastronomie (Hotels, Essen und Getränke). Wir würden aber wieder da übernachten, da gut gelegen.
Genuine Venere guest review
Other trip May 21, 2013
A Traveler
DE
5.0 / 5Outstanding
"Worthy of a 5-star hotel in its service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is a gem within Zurich. Great location, with many restaurants around and only a 5-minute walk to the city center. The hotel rooms are small, but very nicely designed and comfortable. What amazed me the most however, was the service, which can usually only be found in 5-star hotels- very nice and friendly. I highly recommend it!
Genuine Hotels.com guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Many thanks for your comment about our Hotel Ambassador Zurich. It was a pleasure to read that you were satisfied with our location and that you highly recommend us. Furthermore, we are delighted to read that you were amazed by our service. It would be great to welcome you soon back with us! Kind regards from Zurich, Rudolf E. Zehnder General Manager
3 night business trip Apr 7, 2013
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Meget hyggelig hotell, med fine komfortable og rene rom. Hyggelig og imøtekommende betjening. I gangavstand til gamlebyen og alle fastiliteter.
Genuine Hotels.com guest review
3 night business trip Oct 31, 2012
Linda
NO
5.0 / 5Outstanding
"Äußerst Kundenorientierter Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wir haben uns sehr wohl gefühlt, insbesondere aufgrund des komfortablen Zimmers, der sehr guten zentralen Lage, der Sauberkeit der Zimmer sowie der Freundlichkeit des Personals
Genuine Hotels.com guest review
1 night trip Aug 8, 2012
Röwekamp
CH
3.0 / 5Good
"ZÜRICH"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Das Hotel liegt praktisch direkt am See und neben der Oper. Der Preis ist eher hoch aber für die Schweiz "normal"
Genuine Expedia guest review
Other trip Jul 2, 2012
Jan
DE
5.0 / 5Outstanding
"Hôtel parfait pour un WE en amoureux"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
L' hôtel est très bien placé au centre de Zurich. Les chambres sont propres et le personnel très accueillant. Seul petit bémol, il n'y a pas de parking privé. Un parking public et à 2 pas mais forcément il coûte!
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2012
Ruelle
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
Gert
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Jul 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night trip Jul 17, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Small Luxury Hotel Ambassador a L'Opera
Vielen herzlichen Dank für Ihre tolle Bewertung! Auf Ihren nächsten Besuch freuen wir uns schon heute! Rudolf E. Zehnder / Direktor
Other trip Dec 2, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Oct 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 11, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Oct 1, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Jun 12, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 9, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Nov 21, 2013
A Traveler
SG
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Oct 23, 2013
Rush
SG
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Oct 17, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Sep 11, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Sep 8, 2013
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 8, 2012
A Traveler
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Business trip Oct 8, 2012
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Oct 5, 2014
A Traveler
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Oct 5, 2014
Henning
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Apr 12, 2014
A Traveler
SE
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Mar 5, 2014
Gert Rieder
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Dec 13, 2013
A Traveler
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Oct 30, 2013
A Traveler
NO
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip May 6, 2013
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Apr 8, 2013
A Traveler
SE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 22, 2013
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Nov 23, 2012
A Traveler
FI
5.0 / 5Outstanding
"Bedste del af Zürich"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip May 31, 2012
A Traveler
DK

TripAdvisor reviews for Ambassador a l’Opera Small Luxury Hotel Zurich

Overall rating:Based on 221 traveler reviews

Most recent traveler reviews:

Overall Rating
"It's nice and intimate"
05/30/15 Peter Y Royal Wootton Bassett, United Kingdom
I've stayed here a few times now, always on business, and I must go back for pleasure some day. The staff are always very friendly and nothing seems to be too much trouble, everyone seems to have a smile on their face. I also eat at the hotel restaurant, which is actually on the other side of the street, the food is also great and the staff equally welcoming. The hotel is perfectly located, right in the centre of Zurich, but very discrete amongst the other buildings and only a stones throw from the lake.
Overall Rating
"Great location and excellent service"
04/27/15 ChristineBindert Bretagne
My second stay at the Ambassador and just as good as first time. Great location, outstanding service and very nicely appointed rooms. Best luxury option in Zurich, good price/ quality ratio and an overall great hotel.
Overall Rating
"Lesure"
04/24/15 cupicv
A perfect stay for a few days. Small, friendly, well maintained, excellent service. The wine tasting on the hotel roof terrace was refreshing and, in the lack of the better word" soothing experience. Mainly because of the magnificent view of the whole of Zurich and especially because of very hospitable and charming Resident Manager. Not to mention the very nice selection of local wines. Very, very good.
Overall Rating
"Superb stay"
04/17/15 Livelife2max Orpington, United Kingdom
I stayed here for 5 nights recently. The hotel is in a great location, just across the road from the Lake. We had the most enjoyable stay. The hotel was a great size, not too big and impersonal, and the decor was beautiful. What really set it apart though were the staff. Nothing was a problem, or too much trouble from staff who genuinely seemed to love their jobs. The level of service here really was exceptional. Our room was very comfortable with electrically operated beds. The wifi worked perfectly. The only negative was that we slept with the window open and on a couple of nights there was some street noise from the local youth who were on their way home from a bar (not by the hotel). This was not a fault of the hotel though. Everything in Zurich is expensive and breakfast here is CHF33 per person for the buffet, or items could be ordered separately. The choice of hot and cold food, juices etc was fantastic. If you wanted to have a hearty breakfast to see you through to a late lunch then this would be perfect. If you only want a snack or croissant then there are much cheaper options nearby. I really appreciated the pillow menu and that the hotel rooms had tea and coffee facilities. I can't wait to stay here again.
Overall Rating
"Read"
04/14/15 soigal Indialantic, FL
The best part of this hotel is the location. You can step out the front door and you can begin your walk around old & new downtown Zurich. The rooms are clean but smaller than U.S. hotel rooms, however, the room has everything you need including free wi-fi. The staff was extremely friendly, courteous, and professional. We did not eat in the hotel restaurant but overheard many people raving about it. Highly recommend this hotel.
Overall Rating
"perfect location"
03/29/15 luc v merchtem
Because we came to Zurich to go to the operé this hotel (what's in a name) is the perfect location ; just behind the opera house. Nice entrance salon , nice well-equipped rooms and a perfect breakfest
Overall Rating
"Nice hotel helpful staff"
03/21/15 Jim C
enjoyed a one night stay room was comfortable and had plenty of space, nice location within easy distance of anywhere by train, tram or taxi. Staff very helpful and eager to please. Not sure if breakfast is worth the money and if you come by car it is expensive to park overnight in the opera car park .
Overall Rating
"A night in Zurich"
03/04/15 mlancer UK
Ten minutes by cab from the main railway station, or minutes from the Stadelhofen Station, the Ambassador is perfectly placed. On the edge of the lake, and close to the old town, the food and bars below the university are within a few minutes walk, and more elegant shopping is a few minutes further across the bridge. Hotel offers free wi-fi, and the room was warm, with comfortable bed and very efficient shower in the bathroom. Clean, quiet, with a delicious breakfast and helpful staff - why stay anywhere else? We will certainly stay here the next time we are in Zurich.
Overall Rating
"Nice hotel"
02/01/15 Gudleiv Oslo, Norway
This is a small boutique hotel, and its a part of the SLH chain. The location is perfect, food is good and the service is excellent. My room was the cheapest on offer as I was staying alone and for only a few hours from late dinner till an early morning meeting. The room was a bit dated, and very small. A small upgrade would do well to offer a much better experience as the building itself is very nice.
Overall Rating
"Nice Hotel ina Central Location"
01/27/15 Kheminda Princeton, NJ
we stayed at the Hotel Ambassador 2nd week of October and it was great. My wife was on business. the hotel was centrally located right next to the famous Opera House. The tram system was a 2 minute walk . There were some great restaurants in the neighborhood and the hotel also had a great restaurant which was known for its seafood. Hotel was upgraded and modern and the staff was very helpful with all our request.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews