"Excellent staff & tasty dinner."
07/21/14 Riyu18 Saitama, Japan
We arrived at the hotel on Sunday noon. We asked Zurich operahouse box office opening hour. Reception staff called to there quickly , only 30 second after , he explained us" Now open ~ " Next morning, We would like to buy one organic shampoo . He taught us near pharmacies route, add this store had that companies goods. Have a good memory ! We could buy them soon. We ate at dinner Opera restaurant, Hot stone ,dessert sorbets Mango both of them were very good. We have a good stay.
"Excellent staff, excellent location, excellent service"
07/16/14 Paul R
We stayed 6 nights at the end of our Switzerland tour. What a great way to finish a fabulous holiday. The staff could not have been more helpful. From the lovely front office staf, to all in the restaurant. Special compliments to Maurizio who looked after us for dinner, and to Martin the hotel manager for greeting us every day for breakfast. A truly friendly oasis in Zurich. The rooms were very comfortable, the double doors making the envirenoment quiet at night to sleep. Only comment would be that for that price we would expect breakfast to be included. And for someone staying a week, the cost of laundry is prohibitive. But as Martin explained there are reasons why this is the case. But happy to highly recommend.
"Excellent service and wonderful location"
07/07/14 Derek J Cleveland, Ohio
The hotel staff goes out of their way to provide excellent service. In any nice hotel, it is the little things that count like the staff smiling and calling you by name. Rooms are a bit small but elegant and clean. There is a wonderful patio and the property is only a couple minutes from the lake. Also, the Stadelhofen train station is less than 5 minutes away. If you stay on Friday during the summer, there is often a rooftop wine reception for regular guests and it is very enjoyable. Like most things in Zurich, it is not cheap but in this case, you get good value for the money.
"Great accommodations, location and staff"
07/04/14 Martin G Sequim, Washington
On a Vermont Bicycle Tour extension, 11 of us stayed at this hotel. Upon arrival we were met and greeted by the general manager. He introduced our city guide and invited us to a wine tasting at 1700 on the roof top. We anticipated a sales pitch for the small, luxury chain, but instead we were just treated grandly at the tasting and during our entire stay. Breakfast was excellent, too. We had a large room and a view of the opera house across the street.
"Nice hotel, great location, bit pricey"
06/15/14 beograd72 luxembourg
This is a nice classic hotel. Rooms seem a bit small, but very classy. The way a five star should be. I only stayed for a short night, but all was fine. The staff at reception is very friendly. The hotel is located a 5 minute walk from the lake. If you can spare 300+ euros for a single room, it comes recommended.
06/11/14 MyraVergani Palm Coast, Florida
We stayed at the Hotel Ambassador May 29-May 31st. The stay was wonderful. The room was clean and very nicely decorated. The location is perfect for strolling the city. And, the beds are adjustable - which was simply fun. The staff was great - they engaged us every time we walked through the lobby - always asking if we needed anything and offering great pointers for the city. There was always bottled water available in the lobby. On Friday night, they had a wine tasting and we met some wonderful people from around the world as we sipped on great wine and ate tasty appetizers. The only issue (minor) was that it was hard to get the room as cool as we would have liked (as are most hotels in Europe). It was a little hot in the room. I would stay here again - it was a perfect place to end our vacation!
"Hotel with Friendly Staffs"
05/25/14 PTTWCHEN Yorktown Heights, New York
My recent stay at Hotel Opera/Ambassador has been as enjoyable as that from four years ago. This hotel is conveniently located near Lake Zurich and within walking distance from the city center. The room is clean and staffs are all very friendly and courteous. The TRAM station is right at the corner, which can take you just about everywhere in and near Zurich. It's a hotel I would definitely go back to visit.
"Lovely little hotel in the heart of Zurich"
05/23/14 hbrun London, United Kingdom
I really enjoyed my brief stay at this hotel. I have stayed in 15+ different hotels in Zurich over the years and the Hotel Ambassador really impressed me. The first impression is a smart, modern hotel with friendly and helpful staff. They were efficient and courteous both at reception, the porters and the staff in the restaurant. My room was on the small side but it was equipped with tea and coffee and the bathroom was perfect too. I would definitely stay there again and recommend it to others, looking for a place to stay in Zch. The train from the airport was the S16 to Stadelhofen (appro chf 9) and a stone's throw from there to the hotel..
"Great location and overall experience"
05/21/14 ChristineBindert Bretagne
This is my third stay in Zurich and before staying at the Ambassador I tried two other hotels ( Eden au Lac, not impressed and Schweizerhof, good but very pricey). The Ambassador is far better: location, service, rooms, amenities are outstanding and the price is reasonable compared to its competitors. The staff is extremely attentive to details and helps with every aspect of your stay, before you even arrive. Rooms are nice, location right behind the opera means you can walk everywhere and trams are 3 minutes away, including 15 minutes direct tram to airport. Overall : outstanding stay.
"Everything You Need"
05/18/14 Levent G Istanbul, Turkey
Location; It is right behind the Opera. Few steps to the lake. Perfect location. Rooms; One thing l love in these old fashion hotels is the double door which blocks the noise from the aisle. Yes, it is an old building but rooms are renovated, bathroom is perfect. Toiletries are of high quality. Nespresso and tea is available in the room and free of charge. Bed and linens are very good too. Breakfast; It is served in the hotels restaurant. So, it is a nicely decorated atmosphere and has sufficient choices including champagne and fresh selection of fruits. There are 4 jugs of water with lemon, lime, orange and apples in the lobby at all times and always kept fresh. I found it quite nice. Bar; Restaurant's bar is available throughout the day to serve outside sitting area as well. This is not a very big hotel. Small lobby with few seats only. Very convenient hotel for Zurich.
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