All hotels in Washington, District of Columbia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1177 15th Street NW, Washington, DC, 20005, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 805 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.5
4.0 / 5Excellent
"Overall good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent service, bed was uncomfortable.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"EXCELLENT HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
THE HOTEL WAS VERY ACCOMODATING. THE LOCATION WAS EXCELLENT AND I LOVED THE SERVICE THE HOTEL AND STAFF PROVIDED ME WITH :)
Genuine Expedia guest review
Other trip Dec 1, 2014
M
US
5.0 / 5Outstanding
"Great hotel and location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice accommodations and the location could not be better. Excellent service from all the staff.
Genuine Hotels.com guest review
4 night trip with friends Nov 21, 2014
Susan
US
5.0 / 5Outstanding
"overnighters"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Liked the restaurant, both dinner and breakfast.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Loews Madison hotel Washington DC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice location close to the sights. Concierge, who's name was Innocent, set us up with a night tour of DC on very short notice. Room price was expensive. Mini bar items were over priced.
Genuine Expedia guest review
Other trip Nov 24, 2014
Rod
US
5.0 / 5Outstanding
"anny stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay!
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Alan
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I spent the weekend to visit my granddaughter in college. This is a very nice boutique hotel with nice restaurants and bars. It is around 5 blocks from 14th where a number of restaurants are and 4 blocks from the metro line.
Genuine Expedia guest review
Other trip Nov 21, 2014
kathy
US
4.0 / 5Excellent
"Great location in Washington DC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very helpful. Hotel and restaurant were great. The Fiat experience was nice and helpful for a ride within a 5 mile radius. Taxis were very easy to get.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very comfortable stay in this business class hotel near the embassies
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent location, great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were extremely helpful and room was great, albeit a little cold due to a leak in the window. Also the screen for the airconditioning would constantly flash when it was on, which would annoy lighter sleepers than me. Other than that, the location can't be beat.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"One night visit to DC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The stay was wonderful with my fiance. Only issues was the cable on the TV continued to say no signal the night and morning before we left. And the room didn't have many free things just the TV cable channels and Internet. And we had another issue with the Internet as well. The front misspelled my email address and to log in the Internet. I had to call technical support and they resolved issue. The hotel when we were checking out, covered the two beverages we had in the room for the issue with the TV was really great. Overall the hotel staff, room and atmosphere was great.
Genuine Expedia guest review
Other trip Nov 20, 2014
Tej
US
5.0 / 5Outstanding
"Very comfortable hotel. Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff could not have been nicer. We would stay here or at another Loews in the future. We had worn ourselves out walking around DC, it sure felt good to come back to our hotel room.
Genuine Expedia guest review
Other trip Nov 20, 2014
Dave
US
5.0 / 5Outstanding
"Great place for a night away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent 5th anniversary at the hotel. Was able to coordinate with the hotel to have a surprise in the room for my wife. Wonderful accommodations and location, at a very good price. Would definetly like to stay there again!
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
4.0 / 5Excellent
"Nice, but they could run a tighter ship"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice place, mostly nice people, but the service fell apart on a few different occasions.
Genuine Hotels.com guest review
3 night business trip Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great service and beautiful room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had such a great stay here! The staff were so helpful and friendly. The rooms were luxurious and the beds were comfortable. Great place and we would definitely stay again.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
3.0 / 5Good
"Just average"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have stayed at other loews hotels in the past and this one misses the mark. We got the luxury king room. It was far from luxurious, just an average hotel room. We booked this style room because we were celebrating our anniversary. We travel quite often and wanted alitte more for our celebration. The bartender at the bar was rude and inattentive. Just a real disappointing experience.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Tina
US
5.0 / 5Outstanding
"Birthday weekend!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thoroughly enjoyed my stay! The hotel is super clean and their service is efficient. My room was spacious and the bathroom was amazing! (So was the Hollywood lighting) I will definitley be coming back!
Genuine Hotels.com guest review
1 night trip with friends Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Concierge not redponsive"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed my stay. Except for the concierge, the staff was responsive and attentive. I called the concierge desk three times and left a message to get information on transportation from the airport, they never returned my call.
Genuine Hotels.com guest review
4 night family trip Nov 6, 2014
Cris
US
3.0 / 5Good
"DC weekend visit"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room provided the cheapest iron that i have ever seen
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Gregory
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay: room was spacious and comfortable, and staff were very friendly.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel. Comfortable rooms. Near to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were treated like kings from the moment we stepped into the hotel. The staff was friendly and very knowledgable about the sites we wanted to see. The bed was extremely comfortable, in fact we'll be talking about what we dubbed the "marshmallow cloud" duvet for years to come.
Genuine Expedia guest review
Other trip Nov 4, 2014
Justin
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was my second stay at this hotel. Very nice and great location.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"An exceptional experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was professional, courteous and hospitable. Rare to get all three. My first room faced the street and was very noisy, I asked to be moved to a quiter spot and was immediately accomodated. The room is pricey and I didn't find anything extraordinary about it from any other 4 - 5 star hotel in DC. No coffee maker in the room but guests receive complimentary coupons for lobby situated starbucks.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2014
Sandra
US
5.0 / 5Outstanding
"Nice downtown location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was extremely helpful and friendly. Room was spacious and comfortable.
Genuine Expedia guest review
Other trip Oct 27, 2014
r
US
3.0 / 5Good
"Great Interior design, but the service is poor"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel overall is okay, locate in downtown, but not too perfect. Hotel restaurant can't be worse, sorry I have to say that. Service is poor!!! I sat on the lobby lounge for more than an hour, no one come and ask me what I want. Several guests left when they waited up to 5 minutes. In the other restaurant has the same situation. I sat there for 10 minute and then started to order. After I finished, no one came and asked until I tried to get up and leave. It's ridiculous. But the shuttle service is good!
Genuine Expedia guest review
Other trip Oct 25, 2014
M
US
5.0 / 5Outstanding
"Great, but not quite perfect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Happy Hour was amazing. The food and cocktails can't be beat. The room was well-appointed, but showed it's age-with chipped paint near the a/c unit. The business center was a joke; you have to pay to use their computers. This hotel is too nice to nickle and some its patrons this way.
Genuine Hotels.com guest review
3 night business trip Oct 17, 2014
Kendra
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was impressed with everything about the hotel except one irritant: the "free" wifi. In room free wifi is extraordinarily slow, pretty well useless. There is an upcharge of $14.00/day for high speed wifi. I would definitely return to the hotel as it was a very nice place. But the nickel and dime aspect of this really irritated me.
Genuine Hotels.com guest review
2 night business trip Oct 14, 2014
John
US
4.0 / 5Excellent
"Close to White House - excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had some issues with billing - we were charged for our room even though it was prepaid. The hotel was quick to take care of it - but it happened twice in a five night stay, which was concerning. The hotel staff is amazing - we had GREAT service in every area of the hotel from room service to laundry to the baristas at the coffee bar. Loved it. So many wonderful restaurants nearby to choose from - and easy access to Metro and sites.
Genuine Hotels.com guest review
3 night trip Oct 16, 2014
Nikki
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It was a very enjoyable experience. I would go again.
Genuine Expedia guest review
Other trip Oct 20, 2014
cliff
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was beautiful, the staff extremely accommodating and very welcoming, and the location was perfect. Will definitely stay here again.
Genuine Expedia guest review
Other trip Oct 20, 2014
Rebecca
US
4.0 / 5Excellent
"Great rooms and service, but a little noisy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I stayed last week and the service was excellent. The rooms were great and the bed was comfortable. The only down side is that my room was on the third floor and facing the street, so it was noisy. Next time would choose a higher floor.
Genuine Hotels.com guest review
1 night business trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel DC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location great staff awesome room. It has a very good Argentinian restaurant inside the hotel which I would recommend. The bathroom was clean and the bed really comfortable. Definitely I will repeat if I go back to Washington DC.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice and friendly Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I am impressed with the staff , they were genuinely happy to take care of us.
Genuine Expedia guest review
Other trip Oct 14, 2014
Sam
US
4.0 / 5Excellent
"Nice Hotel,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice Hotel, had couple issues with room, fixed right away, i liked the service.
Genuine Expedia guest review
Other trip Oct 13, 2014
Bobby
US
5.0 / 5Outstanding
"A grand stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful. Great service and the bar was terrific with drinks and good food.
Genuine Hotels.com guest review
1 night business trip Oct 8, 2014
Dee Ann
US
5.0 / 5Outstanding
"So lovely! The concierge,Patience, was a gem."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Every turn the hotel was there for us. Always a smile, a helping hand, and truly remarkable staff. Our concierge, Patience , was one of the best I have encountered. And I travel nonstop!
Genuine Expedia guest review
Other trip Oct 9, 2014
karin
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel, beautiful decor, front desk staff and concierge were very friendly. We as well as others had some issues with restaurant staff.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location and good food"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This wasn't the best Loews hotel in the chain's portfolio. The service at the bar and restaurant was very slow. The food was of good quality. The check out was also slow. The location was quite good. The products in the bathroom were nice and the towels were soft.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Kate
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel. The staff was exceptional.
Genuine Hotels.com guest review
4 night romance trip Sep 27, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Phone didn't work, TV would turn off every 20 minutes and then go back on. Hotel guest in the room next to me fighting at 3am and I couldn't call desk because the phone didn't work.
Genuine Expedia guest review
Other trip Oct 5, 2014
George
US
5.0 / 5Outstanding
"Wonderful service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff courteous, clean and comfortable rooms, nice location.
Genuine Hotels.com guest review
4 night trip Sep 27, 2014
Kathy
US
4.0 / 5Excellent
"Extremely clean..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful stay at this hotel. Extremely clean room. The 2 queen beds were comfortable. The bed linens not just looked clean but felt clean and very cozy. Pillows were big and fluffy! My 9 year old loved them. Location is easy accessible to the Metro. The White House was only a few blocks. We were not impressed by the restaurant in the hotel. Overpriced and small portions, you can do without eating here. There is a Wholefoods store that is a good 10-15 minute walk and restaurants along the way. The staff were cordial, professional and helpful. We had an issue with the safe on the room and Charlie the maintenance man fixed it. He even took the time to navigate us on foot for a block to a particular restaurant we were looking for. The only downside of staying here was the slow wi-fi, the unavailability of a coffee maker, microwave and refrigerator in room that are simple vices but a necessity especially when staying for 5 nights.
Genuine Expedia guest review
Other trip Oct 1, 2014
E
US
5.0 / 5Outstanding
"Central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleased with this hotel and would stay again. Beds were comfy, terrific shower pressure, and best of all--amazing staff. Everyone working at this hotel couldn't have been more friendly or helpful. Would go back there without question. Close to the metro, walking distance to the white house and main attractions. And wonderful restaurants all within walking distance. A classy hotel!
Genuine Expedia guest review
Other trip Sep 29, 2014
Paul
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyable stay - clean, comfortable, helpful staff.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
"Very pleasant stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fantastic. Comfy beds!
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel accommodations close to Smithsonians"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter and I visited DC to see several of the Smithsonian museums. This hotel was clean, safe, and beautiful. We were able to easily walk to coffee shops, restaurants and visit sites. We were located a short distance from the airport and the cab to get to the hotel was under $20.00. We did not have to rent a car and the hotel price was definitely worth the amenities and style. The D C area was beautiful and clean, I hope to visit again.
Genuine Expedia guest review
Other trip Sep 29, 2014
Martha
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
the room was good, but when I opened the window all we saw were the air handlers. that was disappointing. The robe in our room was dirty it had brown lines on it. the bed was firm. the pillows were down. the tv was fuzzy. overall the best experience was the restaurant next door. next time id have better luck with a holiday inn.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Angela
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, but service was lacking in several areas. Staff not always friendly or helpful. Basics, like ice or bottled water and soda, were unusually hard to come by. They are for sale at the onsite Starbucks (great feature), but it closes at 2:00 in the afternoon. After that, tap water is your choice except that neither mine nor my friends rooms even had any glasses to use. Fiat service is a great feature and drivers (Tyler and Trevor) we're great as were bell hops. Front desk staff did not seem very eager to please. Long waits for the concierge.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great experience and service. The rooms were very comfortable and well kept
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
David
US
4.0 / 5Excellent
"Fire Alarm and evacuation at No Extra Charge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was easy. Great location. The front desk and concierge were very nice and helpful. We walked or took the Metro to everything we wanted to do. Would have been nice if there was a hotel store to get incidentals. Not the end of the world because there is a CVS right down the street. Great restaurant next door but a bit pricey. No television in the bar. On the downside, one of our damp towels were rolled back up and put back for use in the bathroom. We had to evacuate on Saturday night for awhile because the fire alarm went off twice. No problem. We walked to the hotel next door and watched the game in the bar until we could return. I'd consider staying here again.
Genuine Expedia guest review
Other trip Sep 8, 2014
Ed
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews