"Needs to be updated in the rooms"
Rooms was very uncomfortable when the air comes on sounds like you are on a boat ...room had contracting doors on both walls Heard guest in next room at 7 am Not good. Sorry all cracked tiles The only nice thing about the hotel was the lobby.Genuine Expedia guest review
Was excellent! !Genuine Hotels.com guest review
Will stay here anytime am in Orlando again . The hotel was clean and great customer service at desk . ThanksGenuine Expedia guest review
Great StayGenuine Hotels.com guest review
Very comfortable had a great time. Very clean room will book againGenuine Expedia guest review
"Great Hotel, Very Clean, Best Price"
Very nice Hotel, great service and cleanliness, love pillows and sheets. Very quiet and good locationGenuine Hotels.com guest review
Hotel was in good condition. Pool is OK but not resort quality pool. Bar area was busy and well done.Genuine Hotels.com guest review
"close to airport"
The room was an exceptional price for a quality roomGenuine Expedia guest review
The Hilton served us in the finest tradition of the spirit of excellence. The accommodations were superb and the staff was well trained in hospitality. I have not had such an enjoyable stay at a hotel in quite some time. Kudos to Hilton for their service. You guys are the tops!!!Genuine Hotels.com guest review
"convenient location off I-4"
One night stay, restaurant was good, Cool Beans not so good per several comments by travelers. Bathroom needs attention, tub floor very slippery, tile, etc. need work. No fridge in room.Genuine Expedia guest review
"lobby nice, room outdated"
Bedding was very nice and comfy but overall room, especially bathroom seemed very outdated. Service at this hotel was goodGenuine Hotels.com guest review
"What stay ??"
We got to hotel and they no room at the inn. We will ever use your service ever again or ever stay at a hilton hotel.Genuine Expedia guest review
It was probably the best hotel I have ever stayed at. The staff was great the room was clean and comfortableGenuine Hotels.com guest review
"Small but very comfortable beds"
Beds were full size so too small for 2 people, but otherwise very comfortable. The only other thing is the noises from slamming doors, it doesnt matter if u try to be quiet, doors are just very noisy. clean rooms.Genuine Hotels.com guest review
"Nice hotel, except for breakfast problem."
This was a very nice, well maintained. I had a drink and a snack at the bar, that night, and the young woman who waited on me was pleasant and exceptionally capable in her manners - courteous and well spoken. The food was very good, also. I had a problem with breakfast and ended up having to go without eating, that morning. I first tried the coffee […] shop, but the line was long, and the only person at the counter seemed to have some difficulty operating the equipment, so that after more than five minutes only one person had been served. I then tried the sit-down restaurant, which I did not want to do, due to time pressures. A member (the only one?) of the wait staff told me to have a seat and that she would be right with me. I waited a brief period and left. I had no time to stop at a restaurant and get breakfast, so I went without. Read moreGenuine Expedia guest review
Other thatn the fact that they didn't clean our room while we were out it was real niceGenuine Expedia guest review
This location seems to be a pretty old. Our room smelled very musty. There were two rooms and both smelled. Our toilet would not flush either. It was just disappointing to me and my son. The staff seemed great but the place is not the best. I have seen much nicer places for $140!! I would not recommend it to my friends or family. As I said, there are […] several other places that are just as nice, or nicer. I did not have time to price shop for this trip and trusted in the name "Hilton". I won't do that again. Read moreGenuine Hotels.com guest review
"Great hotel and staff"
My family and I were greeted and welcomed from our car all the way to the room from all staff members along the way. Polite staff and customers too. Room was clean and space was ample. The price was decent for the accommodations received. My only complaint is that the housekeeper knocked on our door on check out day at about 8:45am and check out is […] 12noon, I almost felt rushed. The bed and pillows were fluffy and oh so comfy! My family and I will definitely stay here again. Read moreGenuine Hotels.com guest review
"Hotel in Orlando area"
Stayed at this hotel before for business and the location was perfect. The lobby is nice but the rooms are really dated. Very disappointed and will most likely not stay here again.Genuine Expedia guest review
"Old Hilton in need of updating"
Hopefully this location in on the list for a makeover. Old hotel. Not impressed. Executive floor is set up like a college dormitory with food and drinks served in the hallway. Creative use of space to be sure, but then you get to listen to the chatter and clanking of plates from your room. Other than the close location to Route 4, not much to offer. […] Other Hilton properties are much nicer. Read moreGenuine Hotels.com guest review
Very Nice!Genuine Hotels.com guest review
Very good hotel. It was clean, accommodating, comfortable and friendly. We have zero complaints.Genuine Expedia guest review
"New Year Stay"
I wanted to be alone with my partner to send off the new year low key. We ordered room service and it was great! Service was awesome. Room was big and food was great.Genuine Hotels.com guest review
Short drive to downtown orlando but very nice hotelGenuine Hotels.com guest review
"Not What I was Expecting"
I booked this using the 40% discount blind booking and was pleased when I got a Hilton at a very good rate. The hotel and facilities were nice but the room was not. I guess you can't expect much for the rate and it seems like this room was saved for Expedia customers. It was near the elevator and the bathroom was TINY. You had to close the door to use […] any of the facilities or shower. Read moreGenuine Expedia guest review
"Comfort and excellent service"
We had a very relaxing and quiet weekend. Service was excellent. We we were transfered from another hotel which had no hot water. This hotel had very hot water so we could take a relaking shower.Genuine Expedia guest review
"Close to where I needed to go"
I was put into a handicapped room at the very end of the hall - what was that all about? I'm not handicapped. Not impressed.....Genuine Hotels.com guest review
I booked 6 rooms for a wedding - ended up with $25.00/room additional charges. It took several calls to the hotel to clear this up. I left messages with Accounting that were ignored. There was some confusion when some of our parties checked in - the staff was on the rude side. I called several times prior to check-in to make sure that things were ready […] - the staff was "multi-tasking" talking to others while talking to me. I would not book here again just because of the service. Read moreGenuine Hotels.com guest review
Clean hotel, pleasing to the eye. Very small fitness room. Must request microwave or frig for room. Staff was sub-par and not interested in guest or requests.Genuine Expedia guest review
"Off the beaten path"
Nice hotel in a remote location. Quiet! Could be cleaner. Excellent service at front desk.Genuine Hotels.com guest review
Horrible experience. My sons live in casselberry and I always go to the e Embassy suites across the road. Big mistake. no a/c for 3 hrs little kids and parents surrounded our room no reguard for noise 8- 15 I guess yr olds running room to room until 3 am in morning slamming doors screaming and crying. called front desk way later than I should have but […] I am a nice guy. It just was bad. I think I WL stay at the Marriott. sad part is my kids live there and I go there every 4 or 5 wks for 3 or 4 days at a time. no one ever came to me and asked how it turned out or was I happy till this survey. Do what's right its in your hands. I don't expect anything Read moreGenuine Hotels.com guest review
Very nice all the way around.Genuine Hotels.com guest review
the lobby has been renovated, however the rooms are very old and outdated. i actually had to close the closet door to get in the restroom ...did not appear clean either.Genuine Hotels.com guest review
"Looking for a quiet retreat?"
Very comfortable and quiet hotel. The staff is extremely friendly and courteous. The bathroom is very small; difficult to even close the door. If in the area again, I would definitely book this hotel for my stay.Genuine Hotels.com guest review
We moved and decided to stay overnight. Just wonderful. We stayed on the 7th floor which was one of the executive lounges, and breakfast in the morning was basically private, staff nice and friendly and clean. 5 STARS!!!!!Genuine Hotels.com guest review
Better than most I have been to in the area. Good location and quiet.Genuine Hotels.com guest review
"NOT CHILD FRIENDLY"
I TRAVEL WITH MY GRANDCHILDREN OFTEN AND NOT HAVING AT LEAST A FRIG IN THE ROOM MADE THE ROOM TO ME NOT CHILD FRIENDLY. THE DECOR WAS EXCELLANT AND THIS HOTEL IS FOR BUSINESS ORIENTED CLIENTELE ONLY.Genuine Expedia guest review
Staff did not pick up breakfast order card. As a result we overslept. Hotel did try very hard to get order to us when we complained--and did a good job. Housekeeping was a bit unfriendly. Decor is dated.Genuine Expedia guest review
"Badly in need of room renovations, highway noisy"
The rooms are old and worn out, bathroom but had rust stains, carpet dirty and stained, impossible to sleep with trucks flying on nearby highway all night.Genuine Hotels.com guest review
"Hilton, Altamonte Springs, Florida"
First Class Hotel. Need I say more.Genuine Hotels.com guest review
"I expected more from a Hilton"
I booked this stay due to the the brand name of the hotel. I was in for business just quickly in and out, however I was dissatisfied with the condition of the hotel, the cleanliness and upkeep of my room, along with the limited room service options.Genuine Hotels.com guest review
My stay at the Hilton was wonderful with the exception ,there were a lot of kids staying there for a soccer tournament and they were bit loud. I could hear banging on the doors and conversations outside my room. The hotel itself was clean and the staff was courteous. It centrally located to shops and restaurants etc. I will definitely return to the […] Hilton Orlando/Altamonte Springs Hotel during my next visit to Orlando, FL. Read moreGenuine Hotels.com guest review
"Beautiful Hotel, Not Hilton Quality"
This hotel is gorgeous and very modern. We found the room to be less than desirable due to the AC never getting cool enough and the cleanliness of the room. For example, even though the thermostat was set at 74 it had to be closer to 78 and the unit wouldn't turn on. Getting the ice bucket out the tray it was on had someone's spilled drink left on it. […] The room door also was difficult to get to shut when you left the room, it would close but not catch. Read moreGenuine Expedia guest review
staff was friendly and cooperative from receptionist to cleaning staff.breakfast should be included as it is included in most of hotels if not booked by expedia.Genuine Expedia guest review
"TIred property, but still a good hotel"
Property in need of a major facelift. But it is a Hilton property and they try to make your stay pleasant. Little insulation in the walls, and the doors do not keep out hall noise. A lot of activity in the halls until after midnight.Genuine Hotels.com guest review
"HILTON ALTAMONTE SPRINGS"
IM A VERY WELL TRAVELED WOMAN. I ENJOYED MY STAY VERY MUCH, WOULD RECOMMEND THIS HOTEL TO OTHERS. GREAT PLACE TO STAY. I AM GOING BACK IN JANUARY.Genuine Hotels.com guest review
"Good location, disappointing room"
We picked the hotel based on the expedia rating, and sadly, we were VERY disappointed. Our room did appear clean, the air condition unit was extremely noisy, and also did not cool very well. We got in to the hotel around 11 pm and left at 8 am and did not return.Genuine Expedia guest review
"Everything was OK"
Check-in and check-out were super easy. The room was OK; nothing to make one say, "Wow!" or "Ugh!" The television user-interface was a pita; I just wanted to watch the news, not click through a bunch of pay-per-view options to find the channels. I never could figure out the thermostat. It seemed to be set at 74 degrees, but the AC never came on and […] by 3:30 a.m. the room was too humid for sleep. I pushed some buttons and ended up with the AC running full-time and with the thermostat set at 69 degrees, which was much colder than I wanted, but I couldn't change it. I got another hour of sleep and was outa there by 6:00 a.m. Read moreGenuine Expedia guest review
"Very noisy and dirty."
Called management 3-times first day. 1) to clean "stuff" off bathroom walls; 2 ) because an employee who the hotel houses next to my room (#716) who was on the speakerphone "very loudly" beginning at 1:45am resolving computer issues until i left room at 6:30am and he was still on phone when I returned at 8pm that evening; 3) to move me to another room […] so that not so noisy. Manager "Gregory" evnyually resolved by moving to another room after coming and listening for himself. Second room was quieter and cleaner, but first room should never have happened. Read moreGenuine Expedia guest review
"Decent hotel, close to the freeway"
The room was comfortable but a little dated. The overall facilities were in good shape and they served decent food.Genuine Expedia guest review
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