On the last night if the stay the room became smokey. I'm not sure if this is because the room above of surrounding us were smoking but it was pretty bad.Genuine Hotels.com guest review
"I highly recommend this hotel!! GREAT"
The staff, cleanliness, and location were great. I highly recommend this hotel!! Will stay again.Genuine Expedia guest review
Great hotel, good price, good location for shoppingGenuine Hotels.com guest review
If I'm going to have to stay in a hotel, I like it to be at least as nice as my home and this hotel fit the bill. Very nice and huge, by the way, so was fun to explore, too. Very pretty appointments. Loved having a Starbucks onsite!Genuine Hotels.com guest review
Beautiful hotel, excellent staff!Genuine Hotels.com guest review
"Lots of bonus'"
Very clean. Very soft and large bath towels. Great bar staff. Loved all of the extra sports or spa service that you could add on to your stay. Disappointed in the lack of food options and lack if a decent restaurant. But hotel is in a good location with many options ft or dining.Genuine Expedia guest review
Very posh room! A definite recommendation!Genuine Hotels.com guest review
Lots of things to do in the hotel and around the area. Chesterfield is becoming a great hot spot in Missouri. This hotel sits near one shopping mall, two outlet malls, and one large shopping complex surrounded by nice restaurants. Good hotel so book in advanceGenuine Hotels.com guest review
"can't please everyone"
We stayed here just for a getaway. Bedding and mattress strength is a personal preference. WORST NIGHT SLEEP! Too soft of mattress. Nothing bad about hotel, like I said it's a personal preference.Genuine Hotels.com guest review
Room was small compared to other Doubletrees that we have stayed in. It was not guest friendly as far as having a place to put two pieces of luggage and a table to spread out belongings.Genuine Hotels.com guest review
The staff was very friendly and our room was very nice. We enjoyed our stay.Genuine Expedia guest review
We have stayed here numerous times and I just love the hotel. You feel safe, sleep well, and it is located just right for all of the places we go to.Genuine Hotels.com guest review
"Great rooms, comfortable bedding"
Loved this DoubleTree...although far from the airport, Chesterfield offered shopping and lots of restaurants about a mile away (shuttle can drop off and pick up - just not from airport).. The fitness center attached to the hotel was awesome. Indoor and outdoors pools. Rooms were very nice. Staff was excellent. I would stay here again.Genuine Hotels.com guest review
Our sheets had a lot of stains. They brought us new sheets and expected me to change them myself! The next morning the coffee cup was dirty. Then after showering I grabbed a towel and there was a huge stain on it also! I'm sure they were washed, but that's disgusting!Genuine Hotels.com guest review
Hotel isn't very visible from the highway. Bedding had hair and stains. They had a church conference which closed the pool and other amenities to us earlier than normal-which they didn't tell us about during check in. Not many eating establishments close by either. Overall, after staying in other hotels in the St. Louis area as frequently as we do, […] I was definitely not impressed... Read moreGenuine Hotels.com guest review
Super friendly, efficient staff, clean, attractive room Nice little coffee bar in lobby. Easy on & off highway. Perfect for usGenuine Expedia guest review
"Not what pictures make it out"
When you see a room online through the booking site you expect it to look like that when you get there, but I beleive they give you the oldest rooms, plus the fact when you book a room at the hotel you expect to be able to use everything at the facility, not true here was really looking foward to using the hot tub after a long day BUT they have it blocked […] off because of a convention who ever heard of such. CHOOSE YOUR HOTEL CAREFULLY Read moreGenuine Hotels.com guest review
"Near highway and businesses"
Very comfortable and clean. Enjoyed the complimentary cookie too!Genuine Hotels.com guest review
Hotel isn't much to look at on the outside, but very nice on the inside. We went for a weekend due to a friends wedding. The room was pretty nice, but pretty poor temperature control. There was a sporting event, so lots of very loud kids/families... walls very thin. Elevators were breaking down, making for long waits. Tried to get Starbucks... no staff […] in sight... waited over 5m. Called for room services as was sent to an automated line stating the voice mail isn't set up... so called from desk and they could not reach them either. They did end up calling back. Ordered a meat platter with pickled vegetables, that came with decent meat... but no vegetables... but extra crackers. Key card would sporradically stop working, even after being reprogrammed twice. Tons of construction around hotel, making outside environment extremely unattractive. Hotel has decent potential... but a lot of work to do. Read moreGenuine Expedia guest review
We stayed there after our wedding. Everything was clean and nice.Genuine Hotels.com guest review
We have stayed at this motel several times, including my husband when traveling on business. The beds are so comfortable that I really do not want to get up. The room is always clean. The amenites are sufficient to ensure that the motel is full service. The breakfast is a little high priced, but is always delicious.Genuine Expedia guest review
"Great hotel for a family."
This hotel was beautiful. The man working the desk was so polite and helpful. Everything was clean and the athletic facility was great for my family.Genuine Expedia guest review
"Great location, bad accommodations"
Best thing about this place...it was in a quiet area right outside of STL, but close enough to drive back and forth to everything. I did think the they failed on the room accommodations. No fridge, or microwave, not much space in the bathroom or room itself, and the coffee was awful. There is a swimming pool indoor, but it's not much and the staff […] that run it (which is a fitness center) are rude. We swam once for like 15 minutes because we felt like we were intruding...even though it was 'part of the hotel'. We bought Starbucks one morning, but it's not a full fledged Starbucks because I couldn't even use a gift card to Starbucks...fail. We never tried the restaurant (that was only open breakfast and lunch) because we seen it was super pricey. We rather enjoyed finding local places to eat. Over all...eh, we could stay there again, if we have things planned and wouldn't be spending much time at the hotel itself. Read moreGenuine Expedia guest review
"Great Hotel Revamp!"
I stayed for a week at the newly remodeled hotel. It was a good experience. The staff is friendly the surrounding neighborhood is upscale and private. The hotel is close to a major highway and easily accessible to shopping. All the rooms have been redone with new earth tones and granite counter tops. I was disappointed my room had no refrigerator. On […] the second day of the stay I was skipped over for room service which was disappointing. Other than that It was a pleasant stay and a good price. Read moreGenuine Hotels.com guest review
very clean, very friendly staff. the matress was a little uncomforabltGenuine Hotels.com guest review
"LOVE this hotel"
Great location! Renovated. Rooms spacious. Like the dressing/sink area outside of bathroom. Always my first choice when in St. Louis.Genuine Hotels.com guest review
"I like to sleep in"
The hotel was under construction on some floors, made it a little noisy in the mornings, I fell it will better in a few months.Genuine Expedia guest review
The hotel is remodeling the rooms so there are a few problems, like construction noise in the morning. We were given a handicap room with no tub. Not a problem except in the remodel of the floor the water now drains to the center of the bathroom and not down the drain. The room does have a new HD TV, but there are no HD channel's and what TV reception […] there is, is poor. The hotel was also having problems with the elevators while we were there. Read moreGenuine Hotels.com guest review
This hotel is attached to a "country club" of sorts, so everything was top notch. Tailored more toward the business traveler, but very family friendly. The staff were very helpful and nice! We are very glad that Expedia was able to get really good rates because our vacation was awesome. Our 9 yr old rated it right up there with a cruise we took 3 yrs […] ago. Close to shopping, movie theatre and restaurants. Read moreGenuine Expedia guest review
When we got to our room it smelled of cigarette smoke, we called the front desk and they promptly put us in another room and given 3 complimentary breakfast at the hotel cafe. We had a great time and would certainly recommend this hotel.Genuine Hotels.com guest review
"need new room keys!"
room keys did not work for two days, and elevator took forever to close doors. Many guests commented. Room itself was fine.Genuine Expedia guest review
"Hard To Find"
Excellent StaffGenuine Hotels.com guest review
"Location, location, location"
Hotel is in a perfect location in Chesterfield, MO. Easy access to the highway with plenty of shopping and restaurants available within minutes from the hotel. Hotel is under renovations...the lobby is complete and looks wonderful. I'm in St. Louis plenty, and this is my favorite choice to stay.Genuine Hotels.com guest review
"What else more do we want!"
Staff was super friendly. The guest room was a bit smaller than hotel rooms I am used to (but bigger than a 4 start hotel room in NYC where I stayed), but it was not cramped and had comfy chairs with ottoman by a bay window. The hotel did not provide many TV channels, but after all, I was not there to watch TV. Parking areas were well-lit and the neighborhood […] seemed very safe, quiet, and well-maintained. Yes, outer appearance of the hotel was out-dated, but I was not there to appreciate it for hours sitting in the parking lot. The lobby was well-decorated with paintings and art works. Don't watch TV and come downstairs; don't stay out but come inside. Then, appreciate art works in the lobby. But you may not have time to do that. The sports facilities. Never in my life have I seen anything like this. I've stayed at 3-4 star hotels in at least 30 different states. This hotel's sports facilities were so surreal. All pictures of sports facilities you see on this hotel's websites are true, and there are even more. We used one of the basketball courts, renting the basketball for free of charge. If we had had more time, I would have taken some group fitness classes, played tennis, and swum. Overall, if I am anywhere near St. Louis - even driving through - I will definitely stay at this hotel again. All I can say to the management is thank you. Read moreGenuine Hotels.com guest review
Love the interior design of the lobby and througout the hotel. Conveniently located to the Chesterfield mall. Nice hotel!Genuine Expedia guest review
My fiance' and I stayed here on a weekend getaway. He doesn't sleep well away from home but he slept like a baby. It was very quiet and calm hotel.Genuine Hotels.com guest review
Very clean. Great service.Genuine Hotels.com guest review
Room was not to par. Carpet needs to be replaced, stains on ceilings. Out dated and wouldn't stay their again.Genuine Expedia guest review
they gave us a key to someone else's room. which was very embarassing, then still had trouble getting our room key to work, they did give us free breakfast vouchers for our trouble. Asked for directions on how to get to the pool area, they told us wrong. we ended up in a construction area of the hotel. the breakfast is VERY expensive and wasn't worth […] the money at all. Read moreGenuine Hotels.com guest review
"A nice place to stay"
Hotel amenitiesGenuine Hotels.com guest review
I was surprised at the lack of ammenities! Have a starbucks in lobby and that is only coffee in the hotel. Even motel 6 has free coffee!!!!!Genuine Hotels.com guest review
Poor house keeping to rooms, they don't furnish daily supplies, cups missing, bath room not cleaned daily, bed sheets not changed daily.The room is compact. Iron is missing we asked for one and delived. The toilet get clogged twice during ower stay.Hall ways carpets are deirty.Genuine Hotels.com guest review
"great facilities with lots of ameniities"
Great facility, extremely kind and helpful staff. Could use better signage for breakfast (cost) and on sight laundry services. Overall, am going back next year even if we have to drive further to our hockey rink.Genuine Hotels.com guest review
superb. only problem: i'm allergic to fabric softeners' fragrances and had to fill my nose with kleenex to mask the smell. but. maybe it was my daughter's clothes' laundry smell. ?Genuine Hotels.com guest review
Awesome hotelGenuine Hotels.com guest review
"Penalized, but only because I don't do "Very""
Would have liked a little more coffee in the room. Bathtub took a little longer to drain than I'm accustomed to. Staff could not have been friendlier or more helpful, and the atmosphere was really cool especially for a convention center. If seemless check-in and stay is your idea of a "5" then this is it.Genuine Hotels.com guest review
it was ok, mass confusion on breakfast at the Cafe, did not want the Buffet for $16.00, but was told there was not a menu, go to Starbucks by 2 people, night manager said there was a breakfast menu if wanted but that did not work out.. long way to get to pool...otherwise ok, wouldn't give it 4 or 5 Stars, maybe 3Genuine Hotels.com guest review
"No Hot Water"
The hotel was reasonable and in a good location. It was well kept and nice overall. Unfortunately we had a day with no hot water. My kids and I don't like cold showers. Also the Brunch on Sunday was disappointing. The pancakes we rock hard!Genuine Hotels.com guest review
Small room, old everything, clean at best, no refrig. no micro., etc. This hotel/ conference complex is always packed in the lobby and not family friendly. Upon my search for a hotel I put in the search for breakfast among over things no breakfast, no happy hour, no anything, but an average place to sleep. If you are looking to get bang for you're buck […] this is not the place, looking to go to six flags or most of the things to do in St. Louis this is not the place. Read moreGenuine Expedia guest review
"A great hotel for the price!"
This is a very nice hotel. Well kept and more upscale for the price range. The beds are very comfortable and most everything was clean. We found only a couple things that bothered us. First, there was a fingernail clipping on the carpet. It seemed embedded into the carpet, so I don't doubt it was due to a lack of cleaniness. Second, we didn't have any […] full size towels in the room. It was too late when we realized it, so we made do. Otherwise, the hotel was clean and comfortable. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )