"Great location, bad accommodations"
Best thing about this place...it was in a quiet area right outside of STL, but close enough to drive back and forth to everything. I did think the they failed on the room accommodations. No fridge, or microwave, not much space in the bathroom or room itself, and the coffee was awful. There is a swimming pool indoor, but it's not much and the staff […] that run it (which is a fitness center) are rude. We swam once for like 15 minutes because we felt like we were intruding...even though it was 'part of the hotel'. We bought Starbucks one morning, but it's not a full fledged Starbucks because I couldn't even use a gift card to Starbucks...fail. We never tried the restaurant (that was only open breakfast and lunch) because we seen it was super pricey. We rather enjoyed finding local places to eat. Over all...eh, we could stay there again, if we have things planned and wouldn't be spending much time at the hotel itself. Read moreGenuine Expedia guest review
"Great Hotel Revamp!"
I stayed for a week at the newly remodeled hotel. It was a good experience. The staff is friendly the surrounding neighborhood is upscale and private. The hotel is close to a major highway and easily accessible to shopping. All the rooms have been redone with new earth tones and granite counter tops. I was disappointed my room had no refrigerator. On […] the second day of the stay I was skipped over for room service which was disappointing. Other than that It was a pleasant stay and a good price. Read moreGenuine Hotels.com guest review
very clean, very friendly staff. the matress was a little uncomforabltGenuine Hotels.com guest review
"LOVE this hotel"
Great location! Renovated. Rooms spacious. Like the dressing/sink area outside of bathroom. Always my first choice when in St. Louis.Genuine Hotels.com guest review
"I like to sleep in"
The hotel was under construction on some floors, made it a little noisy in the mornings, I fell it will better in a few months.Genuine Expedia guest review
The hotel is remodeling the rooms so there are a few problems, like construction noise in the morning. We were given a handicap room with no tub. Not a problem except in the remodel of the floor the water now drains to the center of the bathroom and not down the drain. The room does have a new HD TV, but there are no HD channel's and what TV reception […] there is, is poor. The hotel was also having problems with the elevators while we were there. Read moreGenuine Hotels.com guest review
This hotel is attached to a "country club" of sorts, so everything was top notch. Tailored more toward the business traveler, but very family friendly. The staff were very helpful and nice! We are very glad that Expedia was able to get really good rates because our vacation was awesome. Our 9 yr old rated it right up there with a cruise we took 3 yrs […] ago. Close to shopping, movie theatre and restaurants. Read moreGenuine Expedia guest review
When we got to our room it smelled of cigarette smoke, we called the front desk and they promptly put us in another room and given 3 complimentary breakfast at the hotel cafe. We had a great time and would certainly recommend this hotel.Genuine Hotels.com guest review
"need new room keys!"
room keys did not work for two days, and elevator took forever to close doors. Many guests commented. Room itself was fine.Genuine Expedia guest review
"Hard To Find"
Excellent StaffGenuine Hotels.com guest review
"Location, location, location"
Hotel is in a perfect location in Chesterfield, MO. Easy access to the highway with plenty of shopping and restaurants available within minutes from the hotel. Hotel is under renovations...the lobby is complete and looks wonderful. I'm in St. Louis plenty, and this is my favorite choice to stay.Genuine Hotels.com guest review
"What else more do we want!"
Staff was super friendly. The guest room was a bit smaller than hotel rooms I am used to (but bigger than a 4 start hotel room in NYC where I stayed), but it was not cramped and had comfy chairs with ottoman by a bay window. The hotel did not provide many TV channels, but after all, I was not there to watch TV. Parking areas were well-lit and the neighborhood […] seemed very safe, quiet, and well-maintained. Yes, outer appearance of the hotel was out-dated, but I was not there to appreciate it for hours sitting in the parking lot. The lobby was well-decorated with paintings and art works. Don't watch TV and come downstairs; don't stay out but come inside. Then, appreciate art works in the lobby. But you may not have time to do that. The sports facilities. Never in my life have I seen anything like this. I've stayed at 3-4 star hotels in at least 30 different states. This hotel's sports facilities were so surreal. All pictures of sports facilities you see on this hotel's websites are true, and there are even more. We used one of the basketball courts, renting the basketball for free of charge. If we had had more time, I would have taken some group fitness classes, played tennis, and swum. Overall, if I am anywhere near St. Louis - even driving through - I will definitely stay at this hotel again. All I can say to the management is thank you. Read moreGenuine Hotels.com guest review
Love the interior design of the lobby and througout the hotel. Conveniently located to the Chesterfield mall. Nice hotel!Genuine Expedia guest review
My fiance' and I stayed here on a weekend getaway. He doesn't sleep well away from home but he slept like a baby. It was very quiet and calm hotel.Genuine Hotels.com guest review
Very clean. Great service.Genuine Hotels.com guest review
Room was not to par. Carpet needs to be replaced, stains on ceilings. Out dated and wouldn't stay their again.Genuine Expedia guest review
they gave us a key to someone else's room. which was very embarassing, then still had trouble getting our room key to work, they did give us free breakfast vouchers for our trouble. Asked for directions on how to get to the pool area, they told us wrong. we ended up in a construction area of the hotel. the breakfast is VERY expensive and wasn't worth […] the money at all. Read moreGenuine Hotels.com guest review
"A nice place to stay"
Hotel amenitiesGenuine Hotels.com guest review
I was surprised at the lack of ammenities! Have a starbucks in lobby and that is only coffee in the hotel. Even motel 6 has free coffee!!!!!Genuine Hotels.com guest review
Poor house keeping to rooms, they don't furnish daily supplies, cups missing, bath room not cleaned daily, bed sheets not changed daily.The room is compact. Iron is missing we asked for one and delived. The toilet get clogged twice during ower stay.Hall ways carpets are deirty.Genuine Hotels.com guest review
"great facilities with lots of ameniities"
Great facility, extremely kind and helpful staff. Could use better signage for breakfast (cost) and on sight laundry services. Overall, am going back next year even if we have to drive further to our hockey rink.Genuine Hotels.com guest review
superb. only problem: i'm allergic to fabric softeners' fragrances and had to fill my nose with kleenex to mask the smell. but. maybe it was my daughter's clothes' laundry smell. ?Genuine Hotels.com guest review
Awesome hotelGenuine Hotels.com guest review
"Penalized, but only because I don't do "Very""
Would have liked a little more coffee in the room. Bathtub took a little longer to drain than I'm accustomed to. Staff could not have been friendlier or more helpful, and the atmosphere was really cool especially for a convention center. If seemless check-in and stay is your idea of a "5" then this is it.Genuine Hotels.com guest review
it was ok, mass confusion on breakfast at the Cafe, did not want the Buffet for $16.00, but was told there was not a menu, go to Starbucks by 2 people, night manager said there was a breakfast menu if wanted but that did not work out.. long way to get to pool...otherwise ok, wouldn't give it 4 or 5 Stars, maybe 3Genuine Hotels.com guest review
"No Hot Water"
The hotel was reasonable and in a good location. It was well kept and nice overall. Unfortunately we had a day with no hot water. My kids and I don't like cold showers. Also the Brunch on Sunday was disappointing. The pancakes we rock hard!Genuine Hotels.com guest review
Small room, old everything, clean at best, no refrig. no micro., etc. This hotel/ conference complex is always packed in the lobby and not family friendly. Upon my search for a hotel I put in the search for breakfast among over things no breakfast, no happy hour, no anything, but an average place to sleep. If you are looking to get bang for you're buck […] this is not the place, looking to go to six flags or most of the things to do in St. Louis this is not the place. Read moreGenuine Expedia guest review
"A great hotel for the price!"
This is a very nice hotel. Well kept and more upscale for the price range. The beds are very comfortable and most everything was clean. We found only a couple things that bothered us. First, there was a fingernail clipping on the carpet. It seemed embedded into the carpet, so I don't doubt it was due to a lack of cleaniness. Second, we didn't have any […] full size towels in the room. It was too late when we realized it, so we made do. Otherwise, the hotel was clean and comfortable. Read moreGenuine Expedia guest review
I began to itch as soon as I entered my room. Forfeited the money paid upfront here on Hotels.com to move down the street to a cheaper hotel that was much nicer.Genuine Hotels.com guest review
I had a wonderful stay. The staff was prompt and polite and were able to service my every need.Genuine Hotels.com guest review
"You Get What You Pay For..."
This was really great price for a 2 night stay, about 40% less than others. There was an odd smell on our floor when we stepped off the elevator. It seemed like a clash of an air freshner covering up a worse smell like cigarette smoke. It lasted for the 2 days we were there. The TV was outdated where most hotels I've stayed lately have upgraded to flat […] screens. It was ok, but nothing that really just wow'd me. The cookies were good as always. Read moreGenuine Expedia guest review
Nice hotel. Rooms were pretty good. Found an old pill on the floor in room so that was kind of gross. Made me wonder how well they cleaned the room. The stay was pretty nice though. I would recommend this hotel to others for sure.Genuine Expedia guest review
Great place and large outdoor pool with a lifeguard is a huge positive!!!!Genuine Expedia guest review
"great service, great facility"
Really nice place, lots to do, very friendly staff, will go out of their way to help you.Genuine Hotels.com guest review
"Elegance on a budget"
Upscale hotel at a VERY reasonable price. This hotel has the largest fitness center I've ever seen.Genuine Expedia guest review
"Great hotel for anyone."
Overall, a great experience. The room was comfortable and the location was extremely convenient. There was ease in getting around the St. Louis area without the high cost of staying in the cityGenuine Expedia guest review
The overall experience was ok. I was bothered a little about the fact that our room that we originally booked on Expedia was somehow given to someone else and we ended up with a room with two full beds instead of one big bed. It was an inconvenience because my husband and I had to sleep in two separate beds to be comfortable.Genuine Expedia guest review
"Miscommunication almost ruined the trip"
I purchased a "dea" on line for two double beds. When I arrived at Midnight, I was told that hotels.com and Doubletree did not communicate and there were not even any double beds to be had. Instead my family of four was offered a queen bed. The only room available. Of course I mentioned that this was unacceptable and not what I purchased. I was told […] that they would for a roll away bed. After 30 minutes of waiting we called to cancel their search because my children (5 and 3) needed to get some sleep. One slept on blankets and the other a chair cushion. Next day still not roll away. We are extremely disappointed to have paid for two double bed and have my kids sleep on the floor because of poor communications. Read moreGenuine Hotels.com guest review
"Love the chesterfiels aquatic family park that is"
Very nice. Would recommend and stay again.Genuine Hotels.com guest review
"Very nice hotel"
The hotel was very clean and the room was fairly comfortable. Would have been nice to be able to control the temperature on the A/C, it was blowing non-stop. I was welcomed with a warm cookie, but there was no free internet in the room and no free breakfast.Genuine Hotels.com guest review
"Cookies were nice, smoke was not"
We had a non-smoking room, but smelled cigarette smoke half way through the night and again in the morning. The cookies handed out at check-in were good though.Genuine Expedia guest review
"Sparce, more amenities would have been nice"
Anymore I would go to a hotel with free Internet and breakfast, of which this hotel had neither. Room was clean, however night table had a few pieces missing which caused a minor injury to my wife. Additionally a small nail was sticking out of the side. Hotel was clean, safe, but windows were foggy/dirty, thus the view from the 10th floor could have […] been better. Read moreGenuine Expedia guest review
The hotel had No customer service and No places to eat..other than the bar, with a VERY limited menuGenuine Hotels.com guest review
Great!Genuine Hotels.com guest review
The pool closed at 8 which was too early! The front desk lady was rude during check in!! NO washer/dryer to wash uniforms for the baseball teams....Genuine Hotels.com guest review
"Too early house cleaning"
Good stay at this hotel, but getting knocks on the door at 8am for housecleaning!?! Good thing we were up & dressed!! Also asked for towels at the front desk for the pool, none till we nagged the lady walking through twice. Also later asked for towels for our room, none received. Other than that I would stay again.Genuine Hotels.com guest review
This hotel is conveniently located in Chesterfield, MO - a great area in St. Louis. Have always like Doubletree...it is currently undergoing construction so the lobby and restaurant was torn apart but our room was fine.Genuine Hotels.com guest review
Although there was construction construction in the lobby the overall stay was good. When I visit the area again, I will book at the Double Tree again. The location may seem a bit off the main streets, it is still accessibleGenuine Hotels.com guest review
"Service was ridiculously rude"
Horrible service except for the head engineer was amazingGenuine Hotels.com guest review
"Cool Chesterfield Hotel"
I enjoy staying at Doubletree hotels. They have nice, comfortable beds and the chocolate chip cookies are such a treat! They had an indoor pool and hot tub for guests. My only complaint is that they charge you to access the internet.Genuine Expedia guest review
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