Great place to stay and will stay there again. Staff extremely helpful and accommodating. Very comfortable beds. Very nice breakfast area. Fully set tables with staff. Very good buffet style breakfast with omelet chef on hand. We were given coupons for free breakfast. On the second day, we had 2 extra people with us so I told hostess we would be paying […] for 2. She said not to worry and went to front desk to get us 2 more coupons. The only negative thing I could say was there no microwave or refrigerator in the rooms. A frig would've been helpful for us. Read moreGenuine Hotels.com guest review
Maid woke us up at 8:15 knocking on door. Really unnecessary. Otherwise nice hotel. Will probably stay again on future visit.Genuine Hotels.com guest review
Hotel was older, but nice. The housekeeping of the room was not very good. I was there for 5 days and they did not vacuum once while I was there. I put the card on my bed for the sheets to be changed, but it was just ignored and made up with the same sheets day after day. Could be a nice hotel with better management.Genuine Hotels.com guest review
We went down for three hockey games at the hardees Ice arena. We had a great stay at the hotelGenuine Hotels.com guest review
The overall experience was good. Room was well appointed, very clean and had everything we needed. Very disappointed that Hilton Honors credit was not given "because you booked through a third party."Genuine Expedia guest review
"great overnight stay"
Frequently stay at hotels for business travel, and most are essentially the same drab accommodations, but this hotel was a very notable exception. Very luxurious, very clean and comfortable room and even when checking in late front office staff were very courteous and professional. Great recharging to continue the road trip the next day.Genuine Hotels.com guest review
"Hotel service was great, restaurant service wasn't"
For my purposed, it was great! The exception was a Saturday breakfast service where we were pretty much ignored for things such as flatware, napkins, dirty plate removal, and drink refills. Management got together and quickly comped us the meal because they were unexpectedly busy that morning. That was about the best outcome we could have hoped for, […] at that point. I will definitely use them again. Read moreGenuine Hotels.com guest review
I thoroughly enjoyed the stay, we truly enjoy the place, And the breakfast was out of this world. Really recommend this hotel, great price, A really nice experience.Genuine Hotels.com guest review
"Nice place but tough to keep up with wear and tear"
Pluses: Onsite Starbucks, Chesterfield Athletic Club, conference facilities. Minuses: no free wi-fi and a per-device daily charge seems excessive, a few maintenance issues. No remote for TV; maintenance promptly located one however. No extra blankets or pillows in the room. Toilet seat was loose - used a nail file to tighten. Hotel information packet […] was not complete and a bit dog eared. Overall would stay again, but there are other immediate choices with fewer annoying maintenance issues. Read moreGenuine Hotels.com guest review
"Cheaper than a DWI"
Went to a wedding and was able to get ready and have cocktails without worrying.Genuine Expedia guest review
"high school reunion"
Very easy and comfortable. Love fitness centerGenuine Hotels.com guest review
Loved everything about the hotel. The breakfast buffet and the athletic center were the highlights for us.Genuine Hotels.com guest review
"High School Reunion"
Very easy and quiet. Spacious rooms and love the fitness center!Genuine Hotels.com guest review
The hotel was a very nice surprise.Genuine Hotels.com guest review
Could Hear The Elevators All Night Made It A Little Hard To SleepGenuine Hotels.com guest review
The hotel lobby and room was very clean and staff was very nice. When I checked in, they had given me the wrong room; I had reserved two queens, they gave me 1 king with a sleeper sofa. The front desk clerk was very nice and said that they had one room left with two queens and she gave that to me. I should have had it to begin with as I had two emails […] that say what I reserved, but she was nice about it so it was no big deal. It is close to shopping and restaurants, which is nice when waiting around. Read moreGenuine Hotels.com guest review
On the last night if the stay the room became smokey. I'm not sure if this is because the room above of surrounding us were smoking but it was pretty bad.Genuine Hotels.com guest review
"I highly recommend this hotel!! GREAT"
The staff, cleanliness, and location were great. I highly recommend this hotel!! Will stay again.Genuine Expedia guest review
Great hotel, good price, good location for shoppingGenuine Hotels.com guest review
If I'm going to have to stay in a hotel, I like it to be at least as nice as my home and this hotel fit the bill. Very nice and huge, by the way, so was fun to explore, too. Very pretty appointments. Loved having a Starbucks onsite!Genuine Hotels.com guest review
Beautiful hotel, excellent staff!Genuine Hotels.com guest review
"Lots of bonus'"
Very clean. Very soft and large bath towels. Great bar staff. Loved all of the extra sports or spa service that you could add on to your stay. Disappointed in the lack of food options and lack if a decent restaurant. But hotel is in a good location with many options ft or dining.Genuine Expedia guest review
Very posh room! A definite recommendation!Genuine Hotels.com guest review
Lots of things to do in the hotel and around the area. Chesterfield is becoming a great hot spot in Missouri. This hotel sits near one shopping mall, two outlet malls, and one large shopping complex surrounded by nice restaurants. Good hotel so book in advanceGenuine Hotels.com guest review
"can't please everyone"
We stayed here just for a getaway. Bedding and mattress strength is a personal preference. WORST NIGHT SLEEP! Too soft of mattress. Nothing bad about hotel, like I said it's a personal preference.Genuine Hotels.com guest review
Room was small compared to other Doubletrees that we have stayed in. It was not guest friendly as far as having a place to put two pieces of luggage and a table to spread out belongings.Genuine Hotels.com guest review
The staff was very friendly and our room was very nice. We enjoyed our stay.Genuine Expedia guest review
We have stayed here numerous times and I just love the hotel. You feel safe, sleep well, and it is located just right for all of the places we go to.Genuine Hotels.com guest review
"Great rooms, comfortable bedding"
Loved this DoubleTree...although far from the airport, Chesterfield offered shopping and lots of restaurants about a mile away (shuttle can drop off and pick up - just not from airport).. The fitness center attached to the hotel was awesome. Indoor and outdoors pools. Rooms were very nice. Staff was excellent. I would stay here again.Genuine Hotels.com guest review
Our sheets had a lot of stains. They brought us new sheets and expected me to change them myself! The next morning the coffee cup was dirty. Then after showering I grabbed a towel and there was a huge stain on it also! I'm sure they were washed, but that's disgusting!Genuine Hotels.com guest review
Hotel isn't very visible from the highway. Bedding had hair and stains. They had a church conference which closed the pool and other amenities to us earlier than normal-which they didn't tell us about during check in. Not many eating establishments close by either. Overall, after staying in other hotels in the St. Louis area as frequently as we do, […] I was definitely not impressed... Read moreGenuine Hotels.com guest review
Super friendly, efficient staff, clean, attractive room Nice little coffee bar in lobby. Easy on & off highway. Perfect for usGenuine Expedia guest review
"Not what pictures make it out"
When you see a room online through the booking site you expect it to look like that when you get there, but I beleive they give you the oldest rooms, plus the fact when you book a room at the hotel you expect to be able to use everything at the facility, not true here was really looking foward to using the hot tub after a long day BUT they have it blocked […] off because of a convention who ever heard of such. CHOOSE YOUR HOTEL CAREFULLY Read moreGenuine Hotels.com guest review
"Near highway and businesses"
Very comfortable and clean. Enjoyed the complimentary cookie too!Genuine Hotels.com guest review
Hotel isn't much to look at on the outside, but very nice on the inside. We went for a weekend due to a friends wedding. The room was pretty nice, but pretty poor temperature control. There was a sporting event, so lots of very loud kids/families... walls very thin. Elevators were breaking down, making for long waits. Tried to get Starbucks... no staff […] in sight... waited over 5m. Called for room services as was sent to an automated line stating the voice mail isn't set up... so called from desk and they could not reach them either. They did end up calling back. Ordered a meat platter with pickled vegetables, that came with decent meat... but no vegetables... but extra crackers. Key card would sporradically stop working, even after being reprogrammed twice. Tons of construction around hotel, making outside environment extremely unattractive. Hotel has decent potential... but a lot of work to do. Read moreGenuine Expedia guest review
We stayed there after our wedding. Everything was clean and nice.Genuine Hotels.com guest review
We have stayed at this motel several times, including my husband when traveling on business. The beds are so comfortable that I really do not want to get up. The room is always clean. The amenites are sufficient to ensure that the motel is full service. The breakfast is a little high priced, but is always delicious.Genuine Expedia guest review
"Great hotel for a family."
This hotel was beautiful. The man working the desk was so polite and helpful. Everything was clean and the athletic facility was great for my family.Genuine Expedia guest review
"Great location, bad accommodations"
Best thing about this place...it was in a quiet area right outside of STL, but close enough to drive back and forth to everything. I did think the they failed on the room accommodations. No fridge, or microwave, not much space in the bathroom or room itself, and the coffee was awful. There is a swimming pool indoor, but it's not much and the staff […] that run it (which is a fitness center) are rude. We swam once for like 15 minutes because we felt like we were intruding...even though it was 'part of the hotel'. We bought Starbucks one morning, but it's not a full fledged Starbucks because I couldn't even use a gift card to Starbucks...fail. We never tried the restaurant (that was only open breakfast and lunch) because we seen it was super pricey. We rather enjoyed finding local places to eat. Over all...eh, we could stay there again, if we have things planned and wouldn't be spending much time at the hotel itself. Read moreGenuine Expedia guest review
"Great Hotel Revamp!"
I stayed for a week at the newly remodeled hotel. It was a good experience. The staff is friendly the surrounding neighborhood is upscale and private. The hotel is close to a major highway and easily accessible to shopping. All the rooms have been redone with new earth tones and granite counter tops. I was disappointed my room had no refrigerator. On […] the second day of the stay I was skipped over for room service which was disappointing. Other than that It was a pleasant stay and a good price. Read moreGenuine Hotels.com guest review
very clean, very friendly staff. the matress was a little uncomforabltGenuine Hotels.com guest review
"LOVE this hotel"
Great location! Renovated. Rooms spacious. Like the dressing/sink area outside of bathroom. Always my first choice when in St. Louis.Genuine Hotels.com guest review
"I like to sleep in"
The hotel was under construction on some floors, made it a little noisy in the mornings, I fell it will better in a few months.Genuine Expedia guest review
The hotel is remodeling the rooms so there are a few problems, like construction noise in the morning. We were given a handicap room with no tub. Not a problem except in the remodel of the floor the water now drains to the center of the bathroom and not down the drain. The room does have a new HD TV, but there are no HD channel's and what TV reception […] there is, is poor. The hotel was also having problems with the elevators while we were there. Read moreGenuine Hotels.com guest review
This hotel is attached to a "country club" of sorts, so everything was top notch. Tailored more toward the business traveler, but very family friendly. The staff were very helpful and nice! We are very glad that Expedia was able to get really good rates because our vacation was awesome. Our 9 yr old rated it right up there with a cruise we took 3 yrs […] ago. Close to shopping, movie theatre and restaurants. Read moreGenuine Expedia guest review
When we got to our room it smelled of cigarette smoke, we called the front desk and they promptly put us in another room and given 3 complimentary breakfast at the hotel cafe. We had a great time and would certainly recommend this hotel.Genuine Hotels.com guest review
"need new room keys!"
room keys did not work for two days, and elevator took forever to close doors. Many guests commented. Room itself was fine.Genuine Expedia guest review
"Hard To Find"
Excellent StaffGenuine Hotels.com guest review
"Location, location, location"
Hotel is in a perfect location in Chesterfield, MO. Easy access to the highway with plenty of shopping and restaurants available within minutes from the hotel. Hotel is under renovations...the lobby is complete and looks wonderful. I'm in St. Louis plenty, and this is my favorite choice to stay.Genuine Hotels.com guest review
"What else more do we want!"
Staff was super friendly. The guest room was a bit smaller than hotel rooms I am used to (but bigger than a 4 start hotel room in NYC where I stayed), but it was not cramped and had comfy chairs with ottoman by a bay window. The hotel did not provide many TV channels, but after all, I was not there to watch TV. Parking areas were well-lit and the neighborhood […] seemed very safe, quiet, and well-maintained. Yes, outer appearance of the hotel was out-dated, but I was not there to appreciate it for hours sitting in the parking lot. The lobby was well-decorated with paintings and art works. Don't watch TV and come downstairs; don't stay out but come inside. Then, appreciate art works in the lobby. But you may not have time to do that. The sports facilities. Never in my life have I seen anything like this. I've stayed at 3-4 star hotels in at least 30 different states. This hotel's sports facilities were so surreal. All pictures of sports facilities you see on this hotel's websites are true, and there are even more. We used one of the basketball courts, renting the basketball for free of charge. If we had had more time, I would have taken some group fitness classes, played tennis, and swum. Overall, if I am anywhere near St. Louis - even driving through - I will definitely stay at this hotel again. All I can say to the management is thank you. Read moreGenuine Hotels.com guest review
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