The room was small for having a pull out couch. Wine stain on floor. Pool area dirty.Genuine Expedia guest review
"Very nice hotel"
The hotel and room were clean and very well maintained. Service was very good. Our destination was downtown St. Louis and it is a 20 to 30 minute drive from downtown. That was not a problem but plan your drive in to avoid high traffic times.Genuine Hotels.com guest review
"Great night's sleep!"
Good experienceGenuine Hotels.com guest review
"very good accommodations"
My girlfriend and I really enjoyed our stay, the only thing that could have improved it was if it where pet friendly.Genuine Hotels.com guest review
"Outstanding Stay even with a few mistakes."
Checked us into the wrong type of room, 2 fulls instead of one king. Got to the right room and the heater was broken. Both issues were resolved quickly and efficiently by very friendly staff. I will stay there again.Genuine Hotels.com guest review
Beautiful lobby. Great mini-Starbucks. Comfortable, clean and updated room but, there were uncommon issues. The hotel seemed half full of guests, but only had one elevator out of three that worked. I waited 20 minutes for a ride and then decided to take the stairs. In my room, the heater generated a scratching sound like a scratching rodent in the wall […] would make- all night long. I reported these issues. It obviously was just bad timing. Within 24 hours these issues had both occurred and the staff were working to get them fixed. I will return. It was a great hotel. Read moreGenuine Hotels.com guest review
This was a great hotel. Very luxurious and loved the layout. My only thing was I wished I had a room with a huge spa tub. Would have loved to relax and soak in some warm water during my stay. But overall great place to stay and great location near the mall and tons of restaurants.Genuine Hotels.com guest review
"Chesterfield Doubletree Hotel Has It All"
My stay here was for a getaway weekend and it did not disappoint. I was extremely pleased with the location. Easy access off I-64. A shopping mall nearby. Restaurants and more shopping are close. A 20 minute ride from the airport. The hotel staff was helpful and non-intrusive. LOVED the décor. I was told that the hotel was totally redone a couple of […] years ago. Great artwork, modern, mid-century furniture and vibe. No fuddy duddy furniture here! My king room was large! It had a big double door closet with a safe. Dresser drawers, desk, sitting chair, comfortable king bed, night tables and a nice bay window complete the setting of the room. Space in the area of the sink (which was outside the combination shower, toilet space) with shelves and cubbies. The hair dryer comes in its little storage bag. The towels were fluffy and generous. The water pressure was excellent. Coffee maker in the room (I did not use it). In the lobby area is a pseudo-Starbucks which won't take the Starbucks gift card. In addition to all of this, the hotel connects to the Chesterfield Athletic Club. If you like to work out when traveling, this is just amazing. Not a small, dinky room with one treadmill. Weight machines, free weights, treadmills, eliipticals, and more. No excuse to not get to the gym while away! And free for hotel guests. I would recommend staying here at this property I would not stay anywhere else if I come back to the St. Louis area again. Read moreGenuine Hotels.com guest review
"Nice " but ""
The bathroom tub is small and low to the ground. No relaxing in tub.Genuine Expedia guest review
"Very nice Hotel."
this is a better Double tree than most i have been to, friendly staff and spacious rooms.Genuine Hotels.com guest review
"Very nice stay"
The service could not have been better. Shuttle service drives you anywhere you want to go in the area and picks you up!Genuine Hotels.com guest review
I would come back. I very much enjoyed myself.Genuine Hotels.com guest review
"Disappointed and should have stayed elsewhere..."
The room was nice and fairly clean but the set-up was a bit odd. We came to find out, breakfast was not made complimentary by this hotel. The beds weren't exactly comfortable either (actually I did not sleep well either night we were there). The only thing I really enjoyed was the convenience of the lounge bar that was open every night. That was great […] to be able to get out of your room and not have to get in your car and go somewhere to get a cocktail. There again, you paid a dear price for that cocktail when other establishments we have stayed at previously gives you three FREE cocktails each night you are staying with them. I think this hotel needs to re-do some of the ways they do things in order to stay competitive. AND, we did not find any of the hotel staff overly or even really all that friendly. Improvement is needed there as well. Just wasn't that impressed and even if this hotel beats the rate of the other hotel we frequent, even if at a landslide, I don't think we'll be staying here again. Read moreGenuine Hotels.com guest review
Could use ceiling fansGenuine Hotels.com guest review
Great place to stay and will stay there again. Staff extremely helpful and accommodating. Very comfortable beds. Very nice breakfast area. Fully set tables with staff. Very good buffet style breakfast with omelet chef on hand. We were given coupons for free breakfast. On the second day, we had 2 extra people with us so I told hostess we would be paying […] for 2. She said not to worry and went to front desk to get us 2 more coupons. The only negative thing I could say was there no microwave or refrigerator in the rooms. A frig would've been helpful for us. Read moreGenuine Hotels.com guest review
Maid woke us up at 8:15 knocking on door. Really unnecessary. Otherwise nice hotel. Will probably stay again on future visit.Genuine Hotels.com guest review
Hotel was older, but nice. The housekeeping of the room was not very good. I was there for 5 days and they did not vacuum once while I was there. I put the card on my bed for the sheets to be changed, but it was just ignored and made up with the same sheets day after day. Could be a nice hotel with better management.Genuine Hotels.com guest review
We went down for three hockey games at the hardees Ice arena. We had a great stay at the hotelGenuine Hotels.com guest review
The overall experience was good. Room was well appointed, very clean and had everything we needed. Very disappointed that Hilton Honors credit was not given "because you booked through a third party."Genuine Expedia guest review
"great overnight stay"
Frequently stay at hotels for business travel, and most are essentially the same drab accommodations, but this hotel was a very notable exception. Very luxurious, very clean and comfortable room and even when checking in late front office staff were very courteous and professional. Great recharging to continue the road trip the next day.Genuine Hotels.com guest review
"Hotel service was great, restaurant service wasn't"
For my purposed, it was great! The exception was a Saturday breakfast service where we were pretty much ignored for things such as flatware, napkins, dirty plate removal, and drink refills. Management got together and quickly comped us the meal because they were unexpectedly busy that morning. That was about the best outcome we could have hoped for, […] at that point. I will definitely use them again. Read moreGenuine Hotels.com guest review
I thoroughly enjoyed the stay, we truly enjoy the place, And the breakfast was out of this world. Really recommend this hotel, great price, A really nice experience.Genuine Hotels.com guest review
"Nice place but tough to keep up with wear and tear"
Pluses: Onsite Starbucks, Chesterfield Athletic Club, conference facilities. Minuses: no free wi-fi and a per-device daily charge seems excessive, a few maintenance issues. No remote for TV; maintenance promptly located one however. No extra blankets or pillows in the room. Toilet seat was loose - used a nail file to tighten. Hotel information packet […] was not complete and a bit dog eared. Overall would stay again, but there are other immediate choices with fewer annoying maintenance issues. Read moreGenuine Hotels.com guest review
"Cheaper than a DWI"
Went to a wedding and was able to get ready and have cocktails without worrying.Genuine Expedia guest review
"high school reunion"
Very easy and comfortable. Love fitness centerGenuine Hotels.com guest review
Loved everything about the hotel. The breakfast buffet and the athletic center were the highlights for us.Genuine Hotels.com guest review
"High School Reunion"
Very easy and quiet. Spacious rooms and love the fitness center!Genuine Hotels.com guest review
The hotel was a very nice surprise.Genuine Hotels.com guest review
Could Hear The Elevators All Night Made It A Little Hard To SleepGenuine Hotels.com guest review
The hotel lobby and room was very clean and staff was very nice. When I checked in, they had given me the wrong room; I had reserved two queens, they gave me 1 king with a sleeper sofa. The front desk clerk was very nice and said that they had one room left with two queens and she gave that to me. I should have had it to begin with as I had two emails […] that say what I reserved, but she was nice about it so it was no big deal. It is close to shopping and restaurants, which is nice when waiting around. Read moreGenuine Hotels.com guest review
On the last night if the stay the room became smokey. I'm not sure if this is because the room above of surrounding us were smoking but it was pretty bad.Genuine Hotels.com guest review
"I highly recommend this hotel!! GREAT"
The staff, cleanliness, and location were great. I highly recommend this hotel!! Will stay again.Genuine Expedia guest review
Great hotel, good price, good location for shoppingGenuine Hotels.com guest review
If I'm going to have to stay in a hotel, I like it to be at least as nice as my home and this hotel fit the bill. Very nice and huge, by the way, so was fun to explore, too. Very pretty appointments. Loved having a Starbucks onsite!Genuine Hotels.com guest review
Beautiful hotel, excellent staff!Genuine Hotels.com guest review
"Lots of bonus'"
Very clean. Very soft and large bath towels. Great bar staff. Loved all of the extra sports or spa service that you could add on to your stay. Disappointed in the lack of food options and lack if a decent restaurant. But hotel is in a good location with many options ft or dining.Genuine Expedia guest review
Very posh room! A definite recommendation!Genuine Hotels.com guest review
Lots of things to do in the hotel and around the area. Chesterfield is becoming a great hot spot in Missouri. This hotel sits near one shopping mall, two outlet malls, and one large shopping complex surrounded by nice restaurants. Good hotel so book in advanceGenuine Hotels.com guest review
"can't please everyone"
We stayed here just for a getaway. Bedding and mattress strength is a personal preference. WORST NIGHT SLEEP! Too soft of mattress. Nothing bad about hotel, like I said it's a personal preference.Genuine Hotels.com guest review
Room was small compared to other Doubletrees that we have stayed in. It was not guest friendly as far as having a place to put two pieces of luggage and a table to spread out belongings.Genuine Hotels.com guest review
The staff was very friendly and our room was very nice. We enjoyed our stay.Genuine Expedia guest review
We have stayed here numerous times and I just love the hotel. You feel safe, sleep well, and it is located just right for all of the places we go to.Genuine Hotels.com guest review
"Great rooms, comfortable bedding"
Loved this DoubleTree...although far from the airport, Chesterfield offered shopping and lots of restaurants about a mile away (shuttle can drop off and pick up - just not from airport).. The fitness center attached to the hotel was awesome. Indoor and outdoors pools. Rooms were very nice. Staff was excellent. I would stay here again.Genuine Hotels.com guest review
Our sheets had a lot of stains. They brought us new sheets and expected me to change them myself! The next morning the coffee cup was dirty. Then after showering I grabbed a towel and there was a huge stain on it also! I'm sure they were washed, but that's disgusting!Genuine Hotels.com guest review
Hotel isn't very visible from the highway. Bedding had hair and stains. They had a church conference which closed the pool and other amenities to us earlier than normal-which they didn't tell us about during check in. Not many eating establishments close by either. Overall, after staying in other hotels in the St. Louis area as frequently as we do, […] I was definitely not impressed... Read moreGenuine Hotels.com guest review
Super friendly, efficient staff, clean, attractive room Nice little coffee bar in lobby. Easy on & off highway. Perfect for usGenuine Expedia guest review
"Not what pictures make it out"
When you see a room online through the booking site you expect it to look like that when you get there, but I beleive they give you the oldest rooms, plus the fact when you book a room at the hotel you expect to be able to use everything at the facility, not true here was really looking foward to using the hot tub after a long day BUT they have it blocked […] off because of a convention who ever heard of such. CHOOSE YOUR HOTEL CAREFULLY Read moreGenuine Hotels.com guest review
"Near highway and businesses"
Very comfortable and clean. Enjoyed the complimentary cookie too!Genuine Hotels.com guest review
Hotel isn't much to look at on the outside, but very nice on the inside. We went for a weekend due to a friends wedding. The room was pretty nice, but pretty poor temperature control. There was a sporting event, so lots of very loud kids/families... walls very thin. Elevators were breaking down, making for long waits. Tried to get Starbucks... no staff […] in sight... waited over 5m. Called for room services as was sent to an automated line stating the voice mail isn't set up... so called from desk and they could not reach them either. They did end up calling back. Ordered a meat platter with pickled vegetables, that came with decent meat... but no vegetables... but extra crackers. Key card would sporradically stop working, even after being reprogrammed twice. Tons of construction around hotel, making outside environment extremely unattractive. Hotel has decent potential... but a lot of work to do. Read moreGenuine Expedia guest review
We stayed there after our wedding. Everything was clean and nice.Genuine Hotels.com guest review
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