"conveniently located for tourist sights"
Really enjoyed the hospitality of hotel staff. Rooms clean and very comfortable. Plus, very quite. I did not hear noises in the hallways such as housekeeping carts or talking. I will look forward to staying again.Genuine Hotels.com guest review
"Always a wonderful experience"
Was great. Just one night stay for a shopping trip. Hotel nice, but just needs some facets of rooms updated.Genuine Hotels.com guest review
"great get away,cleanand good staff"
the staff made the stay great, rooms was very clean.Genuine Hotels.com guest review
"Nice and convenient!"
Price was excellent with just a short drive to the outlet mall and 70 highway. Hotel was very clean, room was clean and very nice. Staff was friendly and extremely helpful. Will stay again!Genuine Expedia guest review
Bathroom tile in the shower wasn't clean. Dirt or mold in the grout. Cookies were good. Our room was quiet, didn't hear a lot of outside noise.Genuine Hotels.com guest review
Very nice and comfy room!!Genuine Hotels.com guest review
"One of the worst rooms"
My husband and I stayed at the Doubletree for our wedding night 20 years ago and we loved it, so we decided to go back again for our anniversary. Very disappointed! I believe we got one of the worst rooms in the hotel. No vanity in the restroom, or closet to hang our clothes. The furniture was very outdated and there we're rips in the bed skirt. We […] will not return to the Doubletree hotel! Read moreGenuine Expedia guest review
Our stay at the Double Tree was great. Pay the extra $5 for the breakfast, it was terrific! Try to get a room away from the elevators, they are very noisy and the elevator traffic is heavy and lasts until the early morning hours.Genuine Hotels.com guest review
"American girl Doll store"
The second night we experienced the worst and loudest neighbors next door that I have ever seen or heard. Called front desk twice and finally got to sleep at 4 am. Loud and no respect at all. Wish they would have gotten quiet much earlier!Genuine Hotels.com guest review
"Nio "dorm" fridge, no food delivery options"
This is the first hotel I've been to that doesn't offer a small room fridge for the guest to keep their drink cold etc. They also didn't have any selection of menus from nearby eateries so a traveler that arrives late could easily order a delivery. After going down to the front desk to get the only delivery menu for a pizza place they had, then the […] delivery guy couldn't go upstairs to deliver (hotel policy), and he also had no bag which made taking the food upstairs quite awkward. When I requested a later check-out, even though I was willing to pay a fee for that and the hotel wasn't full, they couldn't offer more than half-hour. For those who care, this is also a "no guns allowed" hotel, which made me feel also quite unsafe. On the plus side, the bed and pillows were quite comfortable and room was reasonably clean. Breakfast was also good. Read moreGenuine Expedia guest review
"Highest rating Ill give"
Highest rating I will give after having drunks up half the night on both sides for 2 consective nights. When this was brought to Mgmts attention 5 stars! 24/7 gym 5, breakfest 5, Surrounded by obnoxious drunks and unattended children running 0 = totals 4.20 OverallGenuine Hotels.com guest review
"It was Good"
Good for what I neededGenuine Hotels.com guest review
The hotel smells musty. I have never stayed at aHilton that charges for internet.Genuine Hotels.com guest review
Very friendly staff and clean hotel. Breakfast buffet was wonderful! Would stay here again. Close by corporate woods walking trail good for people wanting to get outdoors.Genuine Expedia guest review
"Not what we expected"
Very outdated. No snack machines. Bedding was very used looking. Carpet felt dirty. We stayed at a Hilton in Omaha last weekend was only $20 more and crisp sheets fresh smell!Genuine Expedia guest review
"Hawthorne Suites was better"
this is a beautiful hotel however they charge you $15 for refrigerator to be in your room. You also must request a microwave to be brought to your room if you need it. They also charge $15 for breakfast. and plus the hot tub and pool had to be refurbished so it was a non working but they did shuttle to Embassy Suites to swim.Hawthorn Suites was better […] becausethe hot tubs work the breakfast was free there is a microwave and refrigerator in the room plus its cheaper and the rooms are nice. I will never stay at Doubletree again. Read moreGenuine Hotels.com guest review
Great service but a little outdated. Pool was closed but you didn't find out until check in. No free breakfast and they want to charge for internet after two devices....at this price both should be free. Lots of other options in this area as well.Genuine Hotels.com guest review
They made homemade sticky buns and I Brought them to the Buy Buy Baby Store I Trained!!! They were a HUGE HIT!!!Genuine Expedia guest review
"Will not return!!"
This was by far the worst hotel experience I have had. We arrived around 3:15 (check in is at 3), we had to wait for a room. Around 4, we finally got checked in. The only reason we chose this hotel was because on hotels.com it said it had a pool and complimentary breakfast. The pool was under construction and the breakfast was not complimentary. After […] tweeting how dissatisfied I was, the manager called and offered breakfast. The restaurant did not open until 5pm. The service was terrible. The food was definitely NOT worth the price! DON'T GET THE TURKEY BURGER! We went back to our room for the night because there was nothing to do and ended up leaving around 8:30pm because we just had a bad vibe. I will not book a DoubleTree again. Read moreGenuine Hotels.com guest review
"Would book it again"
Great hotel in a good location easy access and friendly staff. Fabulous Italian restraunt half a block away. Great walking trail nearby in which we saw deer on our last stay here. Rates were very reasonable and the warm chocolate chip with walnuts cookies were the icing in the cookie.Genuine Hotels.com guest review
"Not up to DT standards"
Room needed maintenance. Pool was closed without prior warningGenuine Hotels.com guest review
Overall stay was great at this hotel. Staff was friendly and helpful. Bed was so awesome I didn't want to wake up. Only issue I saw was the drain in the shower was kind of slow and I had water up to my ankles while taking a shower.Genuine Hotels.com guest review
"The pool was broken"
I was disappointed that the pool was closed and the staff would not tell anyone why. I was also disappointed with the misleading information when booking my room. I thought I was going to receive a 2 queen bed room with a sofa bed. Instead I just got a 2 queen bed room. Also breakfast was not complimentary which was also misleading. It was also very […] expensive at the bar and lounge. Read moreGenuine Hotels.com guest review
"This hotel is horrible"
When I checked in the staff was rude, he did not have the time to welcome us to the hotel and did not inform us the pool was of limits or where our room was located. The room was a disappointment from the time we opened the door which only worked half the time. There was no mini fridge or microwave and only two towels in a room for 4 people.Staff accused […] us of violating city ordnance by bringing beer in to the hotel patio which I purchased from their bar for $15 for two beers. I held the room with a credit card but told the clerk I want to pay in cash but they charge the card instead and told us "maybe next time" Read moreGenuine Expedia guest review
"Won't ever go back"
Room was dirty and stunk when I went in. Then toilet flooded everywhere as soon as we got in to our bed. NOTHING was included in the stay. Wi-fi was an extra $10...breakfast prices were outrageous. Would rather stay at a Motel 6. I wouldn't recommend this motel to anyone.Genuine Expedia guest review
"Quieter than expected"
Although it was clear that the place was teeming with families with young children, the hotel is sufficiently soundproofed to allow for sound rest. The room was large, comfortable and quite reasonably priced. Getting in and out is a bit awkward but otherwise a good location, easily accessible to major travel arteries.Genuine Hotels.com guest review
"pool was closed"
We arrived about 2 pm and we were able to check in right away. We went to our room and there was a big hairball in the bathroom sink. yuck. Then we headed down stairs to hand out by the pool and the pool was closed. Maybe that is why we got a good rate? And apparently Hilton hotels charge $9.95 per day for the internet unless you want to sit in the […] lobby or you are a hilton honers member. My fault for not digging deeper into the amenities before booking but we booked quick because we were heading into Kansas City for a funeral from PA so I did not have a bunch of time to research the hotels. I won't stay with Hilton again. Plenty of other hotels with usable pools and free wifi. Read moreGenuine Hotels.com guest review
Clean great but far from the down townGenuine Hotels.com guest review
Room was very intimate, I enjoyed the cleanliness of the hotel. Would definitely recommend this hotel th family and friendsGenuine Expedia guest review
"Good hotel a little dated"
The staff was friendly at check in, but the elevator would not stop on any floors except the top and the lobby. When I finally got to my room it was comfortable, but the older age of the hotel was showing in the rooms appearance.Genuine Expedia guest review
"Excellent accommodations. Great breakfast buffet."
We booked our stay from our phone literally monents begire checking in. Absolutely NO surprised. Beautiful, clean, quiet. Perfection and soooo easy.Genuine Expedia guest review
"Would stay here again"
Nice pool. Slept like a rock.Genuine Hotels.com guest review
Definately only surface cleaned. Vents and behind things very dusty. Bumped lampshade beside bed and it rained dust on everything. Staff very friendly and attentive. Needs some updating.Genuine Expedia guest review
"Very nice hotel."
Great weekend rates. Hotel with a lot of comfort.Genuine Hotels.com guest review
"Good Hotel convenient access to KC Overland Park"
Good Stay for me. Quick in and out, did not tour the hotel grounds. Convenient to the local office parks.Genuine Hotels.com guest review
"Great place for car shows"
We stayed at hotel for the Falcon Club car show and loved the stay. Rooms were clean and roomy, bathroom amenities was nice. The elevators were perfect you get to your floor quick, fastest and smoothest I have ever been on. The location is great for car shows with plenty of parking and convention rooms. The hotel is close to the mall, it is big and […] I didn't see one store vacant it was fantastic for shopping. There are a number of eating places close to the hotel and they have their own restaurant. Read moreGenuine Hotels.com guest review
Bathroom could be better maintainedGenuine Hotels.com guest review
Our trip had something come up so I called to let the front desk know I wouldn't arrive until 2am. She told the next front desk person and she waited until I showed up to close. She was kind and happy I was there. I loved the cookies! The room was at a perfect temperature and the bed was so cozy.Genuine Hotels.com guest review
Not what you would expect from a Double tree, first room smelled, it turn out they gave us smocking, second room had a water leak, staff less than pleasantGenuine Expedia guest review
Hotel was completely booked. Parking was a problem. Hotel staff was excellent especially front desk and restaurantGenuine Hotels.com guest review
"Very nice hotel"
Everything about this hotel was excellent. The room was very nice and comfortable, and the staff was helpful and friendly.Genuine Expedia guest review
"We had an excellent stay!"
The staff responded immediately when we entered our room to find smoke in the air. We were immediately moved to the same room up one floor and found clean fresh air. All of the staff, from the front desk to the restaurant staff, were most pleasant and expedient in helping. I would return to this location the next time we return to the greater KC ar […] ea. Read moreGenuine Expedia guest review
Disappointing Double Tree experience. Only good thing @ it was the cookies. Room was dirty, noisey, staff was unhelpful - said they'd bring a fan, called twice and they never came. Front desk couldn't recommend a restaurant and acted disinterested. I was just disappointed in the the stay overall.Genuine Expedia guest review
"Staff is Discourtesous; Hotel is Average"
Would not stay there againGenuine Hotels.com guest review
It was wonderful to get a fresh warm cookie upon arrival and a big cart to haul all of our things upstairs. It wasn't super fancy, but the pool was really nice and the workout room was great too. I wouldn't mind staying here long term. Literally the only downfall was there was no free breakfast!! We had a lot of fun though.Genuine Hotels.com guest review
"Good stay but thin walls"
The walls in this hotel are quite thin and we could hear the neighbors. Other than that, things were great!Genuine Hotels.com guest review
"staff was great, but hotel had issues"
the staff was very nice and helpful, the cookies were great. The issue we had was problems with maintenance of the hotel. We checked in, I started to get ready to go out and smelled an awful smell, sewage was backing up the sink, it was horrible. We told front desk and they said they would fix it by the time we got back, They did fix it, but I didn't […] want to touch the sink after that. The shower head was old and didn't have much pressure, The pool was warm and wonderful, the spa is old and not many good working jets, but it was warm and clean, and the sauna was nice. Beer had been poured on the elevator floor and covered the whole floor and it stayed that way for a long time, was not cleaned up right away, it was still there after numerous trips up and down the elevator with luggage. Would I stay again? Probably because the front desk staff was great, I liked the pool, the beds were comfortable, cookies were great and it was quiet in the rooms, didn't hear other noise, but I would darn sure make sure it was clean and all the sinks, toilets, and showers worked properly before settling in. Read moreGenuine Hotels.com guest review
Hotel staff was incredible however the hotel could use some updates!Genuine Expedia guest review
Always a great experience when we visit Kansas City.Genuine Expedia guest review
Needed a room for one night... All the other hotels were full but the Doubletree had a perfect room for us. Second stay for us and the staff the first time was so courteous it was the first hotel I called when we needed a room this trip.Genuine Expedia guest review
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