"Nice airport hotel"
Nice airport hotel, good location and clean roomGenuine Hotels.com guest review
"Great location in preparation for a early mormning"
Great location and quality for travelers through HoustonGenuine Hotels.com guest review
"Great for IAH Hotel"
Good place to stay for a business trip if you need to be in this area.Genuine Hotels.com guest review
"Stuck in Houston"
Hotel was super. After 3 cancelled flights, it was like heaven to get a hot bath and comfortable bed. The free airport shuttle and rates more reasonable than surrounding quality hotels sealed selection of the Doubletree. There was a delay checking in since my reservation didn't come through. It was not pleasant to have to wait over an hour in the late […] night after a long day before being allowed to go to my room. Read moreGenuine Hotels.com guest review
"Never a bad night"
The little shop was closed for remodeling but the front desk provided some "emergency" supplies so it all worked out! I have stayed here probably a dozen times and the continual upkeep is very appreciated. Definitely recommend this for a layover or an extended stay. I'll be back (probably in two weeks).Genuine Hotels.com guest review
The room smelled like mold and cigarrette. The AC would not set to the desire temperature. The Air Handling unit was noisy. Same scenario as a cheap motel. The room was old and outdated. The only thing worth to say was the comfortable bed.Genuine Expedia guest review
"Great stop if you're in & out of the airport"
The staff were outstanding, particularly the night manager. I was checking in late & leaving early & she went out of her way to make sure I got something to eat, even though the restaurant was closed when I got in. Highly recommended.Genuine Hotels.com guest review
We were just in transit for an evening, but the hotel was clean, the staff friendly, and they had everything we needed for a night over.Genuine Hotels.com guest review
I LOVE DOUBLETREE BUT I WAS WORRIED ID GET THE ONE THAT WASNTUP TO PAR BECAUSE OF THE PRICE... BUT NO!!! IT WAS THE SAME AWESOME PLACEGenuine Hotels.com guest review
"Met Our Needs"
Great place to stay the night before getting on a cruise ship: restaurants of several different types for lunch, dinner, breakfast; pool; fitness room. very clean, great service, shuttle to and from airport.Genuine Hotels.com guest review
"Not what you would expect from a DoubleTree"
Stayed here one night due to missed connection. OK lobby. Front desk staff extremely friendly and helpful. Rooms leave a little to be desired. Bed was way too soft. Itched all night long. Bathroom was clean, but a bit warn. Vent was so loud ww had to turn it off. Not the worst place to stay, but probably wouldn't opt to stay here again.Genuine Hotels.com guest review
Great hotel, prompt airport pickup with very friendly driver and very friendly reception staff. Perfect for an overnight stay, bar and food were great also!! Def will use again!Genuine Hotels.com guest review
"The bedding comforted my travel-tired body."
The staff at the front desk when I registered was uninspiring, bored and tired. I did not feel welcomed by them. But, once I was in the room, I enjoyed the well designed features, fabrics, style and conciously placed elements. As a business woman traveling alone, these details do matter on some of my complex trips. I was instantly relaxed and enjoyed […] the comfortable room. The decorative detailing made my time there even more relaxed and beneficial and I felt nurtured. I had spent what seemed like days on the plane with a difficult travel schedule. Once I slid beneath the lovely sheets and down comforter and floated my head on those magnificant down pillows, the travails of traveling melted. I rested, lounged and revived myself. I so needed that in my trip at that time. Even the ice bucket was so well designed with the rest of the decor in the room, I just felt welcome and valued as a guest, not just a customer. I will definitely seek out other Double Tree hotels in my future travels. Read moreGenuine Expedia guest review
"Not what we expected from a Doubletree Hilton."
We were dissapointed in this hotel. Not what you expect from a Doubletree Hilton. Non-smoking room smelled like smoke. Room only had double beds. This hotel was being rehabbed, hopefully this room will be re-done. On the up side we did get it for a reasonable price online, and it was less than a minute from the rental car return at the airport.Genuine Expedia guest review
"Hotel Under Renovations; Front Desk Help Issues"
The room was very comfortable and clean. The hotel is currently under renovations, so although I understand, it was a little disappointing. When checking out at 4:30am on Sunday, October 27th, the front desk clerk was 'less than friendly' and borderlined on rude.Genuine Expedia guest review
"HORRIBLE...avoid this hotel!!!"
The hotel is currently renovated and the hallways are in disarray. I'm actually surprised that they would remain open during the renovation. The air conditioning didn't work in the first room so I requested a change. The a/c didn't work in the second room. The front desk staff was not very helpful. The engineer who escorted me to the second room told […] me the ownership/management is terrible: Lots of unanswered complaints from guests. Lots of great hotels in Houston; avoid this one. Read moreGenuine Expedia guest review
"Definitely Under Construction"
-Greeted with cookies & friendliness! Great front desk staff. -Unfortunately our room was never "refreshed in the three days that we stayed there. We left after 1pm each day & requested a later clean up, but it never happened. -Noisy at times. The air conditioner is very loud & when it turns off it's like it has died. Woke me up every time. -It's close […] to the airport, so that is a plus. -We were on the 6th floor, so didn't hear a lot of foot traffic or guest noise. -There are not a lot of restaurant options. A few, but not many. The hotel is right next to Taco Bell. Read moreGenuine Expedia guest review
"Hotel in need up updating"
My TV did not work....I asked to have it fixed 3 times.... The last time I was told the only other TV they could swap it with has a green line running across it.... In order to use the wifi in room I had to walk to the door to connect and then not go too far across the room. The cookies were good...Genuine Hotels.com guest review
beds & pillows were awesome very comfyGenuine Hotels.com guest review
This hotel exceeded my expectatins. There were a few renovations but the other accomodations made up for it...Oh, and the complementary cookies were the best.Genuine Expedia guest review
"Great property. Rapid, reliable shuttle service."
Needed to overnight in Houston. Stayed here before. Great shuttle service. Close to airport, but not noisy. Nice bar/cafe on premises. Reasonable pricing. Best deal for the money.Genuine Expedia guest review
Very good rate, convenient location for our need on this trip. Great service and amenities.Genuine Hotels.com guest review
It appears that they are updating the hotel and the rooms and have gotten rid of the musty odor that used to be everywhere. It looks good and the rooms are comfortable. Transportation to/from the airport is convenient, efficient, and free.Genuine Hotels.com guest review
"Conviently located near airport."
Lobby nice, hotel staff friendly and helpful. Grounds pleasing. Room was a good size and bed comfy. Bathroom clean but wood vanity showed age. Overall would stay again. Shuttle to/fro airport is a great help. Not a bad drive to city.Genuine Expedia guest review
Terrible! An absolutely uninterested, boring, unfriendly receptionist at front desk @ 2:30 am on 8-2-13. I did not get the room I reserved and paid for. She was nasty about giving me another room when I asked to be changed. Bad attitude she had! Will not return even though morning crew was great. She should be fired!Genuine Hotels.com guest review
It was easy access off of 8. A little older than i thought but still niceGenuine Expedia guest review
"Nice hotel by airport"
Needs updating, but pretty nice for the price. Staff was a little slow to respond when we called to tell them our toilet wouldn't flush.Genuine Expedia guest review
"Not up to DoubleTree Standards"
Since this property is not close to other restaurants, shops, etc. management would be wise to have the restaurant open longer and to have a gift shop at least open with some sundries & necessities!! Even if my consortium has a meeting there again, I'll stay somewhere else and commute.Genuine Expedia guest review
"Was not worth the price."
The hotel was clean, the bed comfortable and the the tv worked fine. The bathroom did not have enough lighting and the faucet was stuck halfway between bath and shower mode. The staff was friendly and helpful and the shuttle to and from the airport was handy. The feel for the hotel was old and I think I could have gotten the same for a lot less money […] at one of the other hotels near the airport. Read moreGenuine Expedia guest review
"Nice hotel close to the airport."
Clean rooms, friendly staff, decent pricing. Close to airport so better for business travelers perhaps, but really nice.Genuine Expedia guest review
"yummy cookies :D"
The desk clerk at the counter when we got there late was helpful and friendly. It was just an overnight stay so we did not use any of the amenities. Girl at the check out counter was not helpful or friendly but I didn't really need anything from her anyway ...other than a little customer service smile, have a nice day, was everything ok, thank you for […] staying... The sound of the planes overhead was alarming but slept well regardless. Apparently I can't leave anything unrated... as far as maintenance, I noticed when I was getting out of the shower that a ceiling plank was not in it's place for some reason. Neighborhood .... uuhhh it's right by the AIR PORT! I would stay again & I would recommend. Read moreGenuine Hotels.com guest review
We have stayed here several weekends the past couple of years and have always been treated well. Restaurant food and service has been greatGenuine Expedia guest review
"Nice Hotel, Clean with very friendly staff"
We enjoyed our one night stay, the facility was clean, well managed, and the staff was courteous and thoughtful. The breakfast buffet was good, albeit a little pricy at $14. We left our vehicle for a week and it was still there when we got back and in good condition.Genuine Expedia guest review
"Close to everything and your next get away."
This hotel was great and the staff could not have been more helpful. We were on a holiday vacation for the 4th and thought being so close to the airport it would be the perfect location and we were right. Our room was on the top floor and the hotel was extremely quite. If you are traveling for business or pleasure we would recommend this hotel. It is […] located right outside of the airport and within walking distance to numerous international company headquarters. Take time to enjoy the courtyard and pool. Read moreGenuine Expedia guest review
"Hotel is very old and there is no enough lighting"
Hotel is. Very old and there is no enough lighting in the room.Genuine Expedia guest review
Only negative was the surly bartender at 11:30pm who really wanted to close the barGenuine Hotels.com guest review
Very good experience.................................................................................Genuine Expedia guest review
"Bad hotel stuff"
The hotel stuff is not friendly at all. I have asked for a Bath gel, and then they told me there is no Bath gel remaining, and the lady in the front desk inisit the Shampoo is the Bath gel. My god, I am really surprise.Genuine Expedia guest review
"Awesome layover hotel."
Their complimentary shuttle to and from the airport was top notch. Their staff were very friendly and appeared to take pride in their jobs which was very refreshing. Their room service menu was very extennsive and reasonably priced. The actual room was very quiet. I did not hear anyone all night. I also thought the bed and bedding were extremely comfortable. […] I would definitely stay at this hotel again. True Texas hospitality!!! Read moreGenuine Expedia guest review
"week-end to visit"
Bed was very comfortable. Very little foot traffic on our floor. Restful, peaceful.Genuine Hotels.com guest review
"Nice stay near the airport."
Room was a typical size and styled hotel room. Nice pool area and courtyard.Genuine Expedia guest review
"Great family stop with excellent service."
We needed early check in, and they accommodated us with a room near the pool and workout room which we needed right away for our three year old grandson and teenager. We were also close to parking to transfer all our bags. For such a short stay, we were very pleased. There were even restaurants within walking distance.Genuine Expedia guest review
"Very convenient location"
Wonderful service, great food. Cookies are best of all.Genuine Hotels.com guest review
I couldn't have asked for better. Hot cookies when I arrived. They dropped us off at the airport and picked us up! Very impressed. I will stay there again!Genuine Hotels.com guest review
"Perfect before an IAH flight"
Great shuttle service and lots of options onsite and close by for eating. Perfect!Genuine Hotels.com guest review
It was good. The bellman left us waiting upon arrival and we finally carried our things up. He did apologize for "forgetting" us.Genuine Hotels.com guest review
"Comfortable Business Hotel"
Close to airport and bed was very comfortable. On-site restaurant was fine, but not many other options close by.Genuine Hotels.com guest review
"Service spotty, room a bit tired"
This property does not live up to Doubletree's normal standards. My room was tired - stains on carpet, obvious repair areas. Desperately needs refreshing. Staff service levels were spotty. Some would go the extra mile, others would not. Quality of staff not super high. Yet the lady running the coffee bar helped me get breakfast even though she had just […] closed up. So some pleasant surprises. Common areas were well maintained. Overall, though, experience was mediocre. Read moreGenuine Hotels.com guest review
"Excellent hotel to stay by IAH"
When I needed to stay by the Houston Intercontinental Airport, I used to choose only the Marriott, because it is inside the airport and transportation is very easy. I found transportation to this hotel just as easy. I only had to call from the courtesy phones at the airport and the shuttle would appear within 10 minutes. Besides the hotel is in excellent […] condition, and the people are very nice. Read moreGenuine Expedia guest review
"For Business Travelers"
The hours of operation of the coffee bar and gift shop should be consistent. The gift shop was often closed when the sign said it should be open. There was not a coffee bar on Sunday morning.Genuine Expedia guest review
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