All hotels in El Paso, Texas, United States of America
1 room, 2 adults
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953 Sunland Park Dr., El Paso, TX, 79922, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 164 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Good deals lose to surgery center"
Had elective surgery this was close and the price was right , rented 2 rooms next to each other . Small lobby which was helpful.
Genuine Hotels.com guest review
3 night family trip Apr 8, 2014
A Traveler
US
4.0 / 5Excellent
Comfort bedding...
Genuine Hotels.com guest review
1 night business trip Apr 5, 2014
A Traveler
US
4.0 / 5Excellent
"Just a good economy hotel"
There is nothing spectacular about this hotel, it is a good solid, clean, nice place to stay. The room was clean, the bed was very comfortable, the room was large and spacious. Breakfast was your typical hot/cold choices (waffle maker, biscuits and gravy, cereal and fruit). There is plenty around including a mall just up the road. In all my three nights here were pleasant and I would choose to stay there again if I ever had to visit El Paso. What made our stay was the staff's level of service and flexibility with our travel schedule. I came in to town to see my son's hockey team who had come in from Dallas. The team's schedule was very up in the air on Friday, and the hotel worked with the team to allow them to stay in the rooms until that evening and checkout once they found out they would not be playing Saturday, without charging them. We have never experienced that kind of flexibility from a hotel before. With that level of customer service any of the little announces you might typically get irritated by with a economy-level motel didn't seem to matter much.
Genuine Hotels.com guest review
3 night trip Apr 2, 2014
Andy Atencio
US
4.0 / 5Excellent
The staff was very professional.
Genuine Hotels.com guest review
2 night trip Feb 21, 2014
Placido Ramirez
US
3.0 / 5Good
"Hotel close to Sunland park mall"
We changed room because the lights inside the bathroom could not be turned on, other lights in the room could not be turned on. The color of the room and the beddings are bland. Need more color. No bath tub to soak in and relax when you are tired from roaming around the city. The carpet needs vacuuming.
Genuine Expedia guest review
Other trip Feb 18, 2014
Margie
US
2.0 / 5Fair
"It sucks"
The staff was rude, the bed was hard as a rock, the cable didn't have all the channels, overall service was terrible
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Ideal location for us."
Need to heat pool more very cold. My daughter ended up with a cold from swimming in such cold water. Not enough room for people to eat breakfast. Other than those two things we really liked the place and hope to return one day. We will talk to them ahead of time though to see if the pool can be heated more.
Genuine Hotels.com guest review
1 night trip Nov 15, 2013
Martin
US
4.0 / 5Excellent
"Enjoyed our stay"
The staff was really friendly,and service was great too!!!
Genuine Hotels.com guest review
1 night trip Aug 2, 2013
Mary Lou
US
4.0 / 5Excellent
"Clean, basic -all you need!"
Very clean hotel. Nice rooms. Comfy beds. Breakfast great. No frills but really a wonderful value. I was traveling with three kids and we loved it. Indoor pool nice too.
Genuine Expedia guest review
Other trip Jul 11, 2013
Laura
US
3.0 / 5Good
location great, cleanliness ok size of king suite very good
Genuine Hotels.com guest review
2 night trip Jul 7, 2013
A Traveler
US
2.0 / 5Fair
The hall ways had a terrible stench of cigarette and alchohol.the carpet was dirty and the shower door wouldn't close.the breakfast was not fresh.a bad experience overall.
Genuine Hotels.com guest review
1 night business trip Jul 4, 2013
roopa
US
4.0 / 5Excellent
"Value for the money"
Good location / Good value. Have stayed here for several times, consistent with good staff.
Genuine Expedia guest review
Other trip Jul 10, 2013
A Traveler
US
4.0 / 5Excellent
"Not bad"
This is a nice hotel. Great for the traveler, family, and business persons.
Genuine Hotels.com guest review
2 night trip Jun 17, 2013
A Traveler
US
5.0 / 5Outstanding
"great find!!!"
Price is right and it is conveniently located right off freeway- restaurants and mall nearby
Genuine Expedia guest review
Other trip Jun 16, 2013
Sandy
US
4.0 / 5Excellent
"safe, clean, convenient, great breakfast"
Right by a couple highways so very convenient, a mall on the other side of highway to easy shopping and lots of restaurants around. Bc of proximity to highway though there is always the hum of cars going by which makes it hard for me to sleep- if this won't bother you its a good stay. The free breakfast is more than the usual 'continental'- waffles, hard boiled eggs, several serials/pastries- pretty decent for a low cost /clean hotel. would stay again but bring ear plugs.
Genuine Hotels.com guest review
1 night trip Jun 1, 2013
A Traveler
US
4.0 / 5Excellent
"West Side EL Paso Texas"
I tougt htis Hotel Indoor Pool was great. The surrooundinga areas are great and shoppping is very closr as well as DinnngOut areas.
Genuine Hotels.com guest review
2 night business trip May 10, 2013
Antonio
US
3.0 / 5Good
"Business trip"
This hotel was ok for my business trip
Genuine Hotels.com guest review
1 night business trip Apr 24, 2013
A Traveler
US
3.0 / 5Good
"Ok for families."
It would be nice if the rooms had microwave and a mini fridge.
Genuine Expedia guest review
Other trip Apr 22, 2013
Luis
US
4.0 / 5Excellent
"nice evening"
quiet and comfortable
Genuine Hotels.com guest review
1 night trip Dec 1, 2012
A Traveler
US
2.0 / 5Fair
"Bad"
Room was dirty no wash rags Didnt put up new towels just removed dirty ones
Genuine Expedia guest review
Other trip Jan 15, 2013
Brad
US
5.0 / 5Outstanding
"Hotel was very well located."
The hotel was very well located, just off Interstate 10. The hotel receptionist was helpful in giving us information about nearby restaurants. The bed was comfortable. The room was clean. The price was very reasonable.
Genuine Expedia guest review
Other trip Jan 2, 2013
Sue
US
5.0 / 5Outstanding
"Great for shopping trip from Mexico"
Clean, comfortable hotel, easy to find from I-10. Great indoor pool, close to Sams and Walmart and Golden Correl on Mesa Street. Not far from the Santa Terresa border.
Genuine Hotels.com guest review
1 night trip Oct 15, 2012
Ruben H
US
4.0 / 5Excellent
"The most European like hotel?"
Cozy and fare place for experienced travelers. Nice view, breakfast and delicious coffee.
Genuine Expedia guest review
Other trip Sep 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel for family and pets"
Hotel was very neat. Breakfast was good. Staff was friendly and courteous.
Genuine Expedia guest review
Other trip Sep 3, 2012
Jen
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"NICE LOCATION"
NICE AND QUIET
Genuine Hotels.com guest review
2 night family trip Mar 15, 2014
A Traveler
MX
4.0 / 5Excellent
"Good for the price"
And you might not get something better if you pay $20 or $30 more somewhere else. It really needs to have the carpets replaced. The breakfast is very basic. typical waffle mix to make your own waffles, biscuits and gravy, and the usual.
Genuine Hotels.com guest review
1 night trip Jun 19, 2013
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente"
Excelente, todo nos gustó mucho, los colchones y las almohadas están deliciosos, el personal muy amable, la habitación impecable aunque tenía un ligero olor a humedad, el desayuno muy bueno.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
César
MX
5.0 / 5Outstanding
"FELICIDADES"
Muchas gracias por todo; en la habitacion todo muy limpio sobre todo una cama y almohadas confortables donde puedes descanzar agusto, con lo que se refiere al desayuno muy bueno, en la recepcion la persona que nos recibio muy amable y me parecio muy bien la limpieza,el lugar muy tranquilo.
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
ODILIA
MX
3.0 / 5Good
"El agua del alberca estaba muy fría"
Bien
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
A Traveler
MX
4.0 / 5Excellent
"sonreir"
todo bien, excepto que el agua del alberca estaba helada y un consejo a la encargada de los desayunos que sonria un poco es muy seria y parece enojada.
Genuine Hotels.com guest review
Response by Sleep Inn University
Le queremos agradecer por tomarse el tiempo de darnos su opinion sobre su experiencia en nuestro hotel. Su opinion sera tomada en cuenta para mejorar el servicio y la experiencia de nuestros clientes. Attn. Ayde Martinez Gerencia
1 night family trip Apr 1, 2015
cristina
MX
4.0 / 5Excellent
"Hotel"
Todo ok!
Genuine Hotels.com guest review
1 night business trip May 4, 2015
Monica
MX
4.0 / 5Excellent
"camas"
Los colchones muy incómodos para dormir
Genuine Hotels.com guest review
1 night family trip May 1, 2015
perla zukey
MX
2.0 / 5Fair
"Cliente insatisfecho"
Con respecto a la estancia me fue regular ya que al parecer es un hotel de silencio total y si llevas niños pues es casi imposible y por consiguiente nos llamaron la atención por el ruido normal de los pequeños que tuvimos que contener ya que la alberca no estaba funcional creo que esto no esta bien porque se reserva habitación para hacer uso de la alberca climatizada y en realidad no funciona esto es una mentira ni nos dijeron al ingresos que no funcionaria esto hubiera servido para cambiarnos de hotel, creo que deberían ser mas honestos , en si nos tuvimos que encerrar en las habitaciones por el mal funcionamiento y aun así nos llamaros la atención o sea salimos regañados y engañados gracias , se que no se harán pobres si no volvemos pero no no haré en lo subsiguiente y por supuesto no lo recomendare gracias
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
guillermo
MX
5.0 / 5Outstanding
"Bueno y económico"
Buena opción y económica
Genuine Hotels.com guest review
2 night family trip Jan 31, 2015
A Traveler
MX
3.0 / 5Good
El personal excelente, lo único feo y sucio son las habitaciones y la alfombra, así como el baño
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
MX
3.0 / 5Good
"excelente alberca, habitacion sucia"
muy buen servicio de la alberca y desayuno, riquísimo cafe, la alberca estaba muy limpia, sin embargo la alfombra en la habitación tenia manchas, y la colcha, hace falto nuevos edredones. es todo. gracias.. les esta ganando la quinta en limpieza
Genuine Expedia guest review
Other trip Jan 31, 2015
maria eugenia
MX
3.0 / 5Good
"Nice, run-of-the-mill hotel. Expect nothing fancy"
Nice hotel to stay at for a shopping trip to El Paso West. That being said, expect nothing fancy: breakfast capacity is a real downer, and the out of order inside-pool was a disappointment. The room's carpet could use some replacing. But! It is real good for the price, clean and comfortable. If what you're looking for is simply a place to hit the sack during the night while shopping by day, the value's great!
Genuine Hotels.com guest review
3 night romance trip Jan 1, 2015
Homero
MX
5.0 / 5Outstanding
"Excelente hotel en ubicación, costo y servicio"
Excelente, el recepcionista muy amable, atento y servicial, resuelve todo, ya que en otros hoteles muy groseros y no resolvían nada.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
jose roberto
MX
3.0 / 5Good
"Me cobraron doble!"
Pagué todo desde hoteles.com y en el hotel me hicieron el cargo nuevamente sin ningún motivo, cuidado con eso.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Germán
MX
5.0 / 5Outstanding
"Impresionado"
Fue una estancia express pero muy satisfactoria.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
Iván Eduardo
MX
4.0 / 5Excellent
"incorporar un jacuzzi"
excelente
Genuine Hotels.com guest review
2 night family trip Dec 16, 2014
sergio antonio
MX
3.0 / 5Good
"Alfombra sucia"
Las alfombras muy sucias deberían cambiarlas x piso
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
A Traveler
MX
3.0 / 5Good
"Buen servicio excepto la alberca."
Todo muy bien excepto que no sirve la alberca interior.
Genuine Hotels.com guest review
2 night family trip Dec 6, 2014
A Traveler
MX
1.0 / 5Poor
"Hotel cerca de la mall"
Se les olvido hacer la limpieza llegue en la noche y hasta las luces estaban prendidas y todo sucio
Genuine Expedia guest review
Other trip Dec 10, 2014
vero
MX
4.0 / 5Excellent
"arcoiris"
El personal muy amable, la habitacion en buen estado pero lo que fue realmente malo fue el desayuno pues no tenía variedad y la cantidad no era suficiente para toda la gente que estabamos esperando asi como las mesas y tenia uno que esperar o comer parado
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
A Traveler
MX
4.0 / 5Excellent
"Excelente!"
Excelente! Me gusto, ubicación, las habitaciones en muy buen estado! Muy familiar!
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Amador
MX
3.0 / 5Good
"no fue lo que esperaba"
una de las cosa por las que elegi este hotel es por su alberca techada y jacuzzy, sin embargo al estar hospedado me di cuenta que la alberca no esta climatizada y el jacuzzy ya no funciona, para la proxima buscare otro hotel
Genuine Hotels.com guest review
1 night family trip Nov 21, 2014
manuel
MX
4.0 / 5Excellent
"Perfecto para un fin de semana de compras"
Es un hotel de fin de semana, pensando asi, es una muy buena opcion. Lo elegi por la relacion precio-calidad-ubicacion y desayuno inlcuido
Genuine Hotels.com guest review
Response by Sleep Inn University
Thank you for staying with us and we sincerely appreciate your feedback , we will use your feedback to make changes and improve our services. We hope to see you again soon.
1 night trip with friends Nov 16, 2014
elsa catalina
MX
2.0 / 5Fair
"Primera y última vez...."
Decidimos quedarnos aquí por que en la zona era de los pocos hoteles que contaba con albeca techada, cual va siendo la sorpresa cuando se encuentra en mantenimiento. La limpieza de la habitación deja mucho que desear puesto que abajo de la cama había cosas olvidadas de algún otro huesped. La habitación no cuenta con tina, solo con regadera!!!
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
Annie
MX
4.0 / 5Excellent
"buena alternativa"
Está muy limpio y cómodo; el único pero es q la alberca no está climatizada
Genuine Hotels.com guest review
1 night business trip Oct 11, 2014
dontello
MX
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