Nicer than Ohana East (which was still OK). Clean and comfortable room.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your nice comment about our hotel. It is always our goal to provide our guests excellent service. Thank you for staying with us. Mahalo Nui Loa, Amante Castro Guest Service Manager
"Middle of the Waikiki area"
The hotel provided everything we needed for our night. No complaints. Very convenient to all Waikiki sights.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha TallyGigi Thank you for your nice review on Expedia. I am glad to know that we met your expectations. I will surely relay your kind words to all involved. It is always our goal to provide our guests happy and comfortable accommodations. Mahalo, Amante Castro Guest Service Manager
"Great location in Waikiki"
exceptional customer service at the front desk. Able to check in early and check out late. We even were able to store our luggage and use a courtesy room which helped in a big way with our late evening departure. Great location to beach, shopping, restaurants in Waikiki.Genuine Hotels.com guest review
"Mom, Dad, two sons and two daughters-in-laws"
Our family enjoyed ourselves and your staff was very efficient. The staff got all 3 rooms on the same floor and we appreciated that. The security at night was a welcome and the use of room key to operate the elevator was a plus. The hotel was a convenient location and the parking attendants were great.Genuine Hotels.com guest review
The hotel was close enough to beach to walk. Great location for shopping and dining. Not much in the way of first impressions because the lobby is very small and spare in decor. We requested and got a 9:00 check-in and the front desk was helpful with transportation and shuttle buses. The elevator was slow.Genuine Expedia guest review
This hotel is conveniently located in busy Kuhio Ave and the staff were pleasant. The only issue I had was that at least 2 people had called me at the hotel and left a number of messages for me. I did not return their calls because it appears that my telephone message light was not working.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha and Mahalo for submitting your review. Thank you for your positive comments regarding our staff. Please accept our apologies for your message light being out of order. We are working with our telephone department on ways to prevent this from happening again. Thank you again for your feedback. We look forward to welcoming your back one day. Mahalo, Nora Weatherwax General Manager
"20+ story Motel 6"
This property is no where near a 3 rating or higher. We had a suite with a bedroom which was more room than some places but the fixtures, paint etc. had rust stains and were old. The tub was 3 feet long. The door to the room was via an open area not a enclosed hotel hallway. The parking driveways were marginally larger than my car and this one lane […] access actual has 2 way traffic. they made all four of the guest show ID. The lobby was like checking into a low end international hotel. Overall we were far better off at the Queen Kaploanee (sp?) the next night Read moreGenuine Expedia guest review
"Good location, friendly staff"
I enjoyed my stay here. The rooms were clean and the staff was extremely friendly and accommodating. When we needed a last-minute room change due to an extra person joining our party, they were really helpful even though the hotel was fully booked. They got us a new room as soon as they could and moved all our stuff for us. It isn't an overly fancy […] hotel, but it had all the basics, was clean and well kept, and the price is good for the location. Read moreGenuine Expedia guest review
"good small hotel"
great location near beackwalk, shops and restaurants. Staff very friendly, delivered out lost luggage from the airline at 2 am.Genuine Hotels.com guest review
Everything was good except for finding the entrance to the parking garage, and finding out there was a $25 a night charge for parking! I don't understand why the hotel doesn't comp the parking fee for their hotel guests. Your clients should be made aware of hidden charges before hand instead of after the fact!Genuine Hotels.com guest review
very comfortable, was very nice that they gave us a hospitality room to get ready for our flight home.Genuine Hotels.com guest review
"Nice hotel closed to beach and tourist attractions"
Convenient located near the beach, shopping center, restaurants and international market. Accessible to transportation. Price very reasonable.Genuine Expedia guest review
"Mediocre service, spacious room"
Front desk staff just do their job without a smile and very distance to costumer. Not a big deal because you still get the service you need. Very spacious room. We face the city and the sunlight is good. It seems not necessary to choose partial ocean view because your view will be blocked by other hotel doesn't matter how high your room is.Genuine Expedia guest review
Excellent!Genuine Hotels.com guest review
Very happy with my stay at the Ohana Malia. Room was very clean and people at front desk were very kind and helpful as well as all hotel staff. Location of hotel was also very good, within walking distance to everywhere we wanted to go.Genuine Hotels.com guest review
I really enjoyed my stay at the Ohana Waikiki Malia. The rooms were clean and the hotel was within walking distance of everything including the beach.Genuine Hotels.com guest review
They upgraded us to an Oceanside room for Mothers Day which was a nice touch for no extra charge. We only stayed a night since we were flyinig from New Zealand and wanted to break up the flight.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Mahalo for submitting your review on hotels.com and for your five start rating of our hotel. We appreciate you taking the time to do this and we are happy that you enjoyed your one night stay with us. Mahalo, Nora Weatherwax General Manager
"Fine for the location"
Good location, reasonable price, clean rooms. Parking ($25/day) is pricy. Driveway and parking spaces are very tight. Even my subcompact rental car had a hard time getting in and out.Genuine Expedia guest review
Response by OHANA Waikiki Malia Aloha and thank you for your four star rating of our hotel. We are happy to read that you found our location good and our rooms reasonably priced and most of all clean. I do apologize for our parking garage as it can be challenging at times. Thank you again for taking the time to write this review. Nora Weatherwax, General Manager
"Good hotel for the price"
The central location is nice, as is the superb staff. The downside is if you get a kitchenette, be prepared not to have glass cups and other items you normally would expect.Genuine Expedia guest review
Response by OHANA Waikiki Malia Aloha and thank you for your four star rating. As we are centrally located in Waikiki, we truly appreciate your comment regarding our superb staff. It is our goal to service all of guests with the spirit of Aloha. I apologize for not having glass cups and glasses in our kitchenette. For sanitizing purposes, we no longer use glass. Mahalo, Nora Weatherwax, General Manager
"Ohana Waikiki Malia-a good deal in Honolulu"
The hotel is well located, about three blocks from Waikiki Beach on a main avenue. The room was very clean and the personnel extremely pleasant and helpful. The room had free internet via ethernet cable provided by the hotel, with wi-fi in the lobby. There is a very small pool on the first floor. All in all, a good deal.Genuine Expedia guest review
"Good location, great value"
AC a bit noisy, slow elevators, but the value and location were excellent. Large and quiet rooms. Value is the word.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star review. Please accept our apology for the slow elevators and noisy AC. We are in the process of general cleaning our rooms which will help us with any noisy ACs. We are happy to read that you found the value and location excellent and our rooms large and quiet. We look forward to welcoming you back one day. Mahalo, Nora Weatherwax, General Manager
Pool is a joke. Tiny, no possibility of sun hitting it. Get a high floor street is very noisy, Not a bad place to stay if you can't find a good deal somewhere higher rated.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star review. We were very excited a little over a year ago when our pool was installed. Yes, it is small, but we were limited in the amount of space that was available to build it in. We are located in central Waikiki on busy Kuhio Avenue which can be noisy at times. Thank you again for submitting your review. We appreciate your comments. Mahalo, Nora Weatherwax, General Manager
"clean room but no parking"
nice clean room but no valet for car, had to drive around a while to find small public parking on side street a few blocks away.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star rating of our property. We are happy to read that you found your room cean as cleanliness is one of our top priorities. I apologize for not having valet service but we do have a parking lot. Our parking lot entrance is located on Lewers Street. Thank you again for our comments. Nora Weatherwax, General Manager
"Close to everything"
It was very nice. We had two rooms. One that was on the 12th floor in one of the new towers. The room was great, with little traffic noise. Balcony was very small though. The second was in one of the older towers on the 4th floor, and was very noisy with the traffic and at times the bar. The location of the hotel was good for getting to shops and restaurants, […] and little bit of a walk to the beach. Staff was very friendly. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star rating of our hotel. We are centrally located in Waikiki which does put us close to everything. It is good to read a comment from someone who experienced both the Malia Tower and the Luana Wing during their stay. Being located on the corner of Kuhio Avenue and Royal Hawaiian Avenue can be a busy location with traffic and businesses. Our balconies in our Malia Tower are standing balconies. The balconies in our Luana Wing are quite large. We are located 2 blocks from the beach. We appreciate your comment regarding our staff. I will be sure to let them know that their efforts of portraying the Aloha spirit are being recognized. Mahalo, Nora Weatherwax, General Manager
I reviewed the other comments before I went there so we was prepared to ask for a room that was on the upper floors. I requested a room on the upper flr with a view to avoid the noise that you could here if you are on the lower levels with a view of the street. Our request was granted and we was on the 14th flr. We had a small beautiful view of some […] of the mountains and it was a full moon, lovely. It is in a good location walking distance from the beach, action and stores. The hotel also gives access for a free bus ride around the area. The staff was friendly, took care of our needs and I would return. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star review. We are pleased to read that we were able to accommodate your request of a room on the upper floors. A view of a full moon above the mountains is indeed lovely. We are glad that you were able to enjoy our free trolley rides around Waikiki and that you found our location convenient. It is our goal to meet our guest's expectations with warmth and generosity. We are grateful that we were able to accomplish that with you. Mahalo, Nora Weatherwax, General Manager
"Reasonable and good location"
Located in the center of Waikiki. Tollory and bus stops are near by.Genuine Expedia guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star rating of our hotel. We appreciate you taking the time to rate us and comment about our location and the availability of the trolley and bus stops. Please come back to visit again soon. Mahalo, Nora Weatherwax General Manager
Wake up early each morning when the bars and clubs close at 2AM.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for submitting your review. Please accept our apology for the negative experience you endured due to the surrounding bars and clubs. We recognize that this can be a problem and whenever we can pinpoint where the noise is coming from, we have met with the bar/club management personal to express our guests' dissatisfaction. Thank you again for your comment. Nora Weatherwax General Manager
"Not for a family, better for a partier."
The Hotel was clean. It is an older Hotel and it has been updated. The price was fair for the area. The noise level at night made it hard to sleep, we were awaken every night of our nine day stay. The parking garage was a night mare with 6 ft. ceilings and very tight corners, we didn't like the twenty dollar charge per day, for parking but expected […] it. We'll look at other options next time, hopefully away from Waikiki Beach. Read moreGenuine Expedia guest review
"Honeymoon - two nights before cruise"
The room was clean and mostly comfortable....Perfect for a night or 2 and the staff were very helpful & friendly. This location was across the street from the city bus pick up which was very convienient!Genuine Hotels.com guest review
"Above and Beyond"
Staff were very friendly. Even the activities assistant was great helping us rent a car. They even let us keep our luggage there after we checked out and went to explore island..AND the offered a shower and room to change in after our hike, before our flight. To offer those ammenities AFTER you have checked out, is unheard of. We didnt fly out until […] 11pm, so that was so great to have them extend that offer. I would definitely stay here again.. Read moreGenuine Expedia guest review
good location, right in the middle of nightlight/shopping in waikiki. However, annoying one-way street entrance and difficult parking garage entrance may be an issue for some. Being so close to bars, noise may be an issue for guests as well. I'd like to take some time to commend Star, the parking attendant for always being cheerful and helpful to u […] s. Read moreGenuine Hotels.com guest review
"clean rooms goodtimes"
the room was always clean and comfy! elevators were bad and parking lot was scary small. but for price and time we got we were content. thanks for everything and ALOHA!Genuine Expedia guest review
"Nice reasonably priced hotel for Hawaiian getaway"
Nice hotel for the price. Pool is very small lap poolGenuine Expedia guest review
"Not what I expected"
The hotel looked good from the outside and in the lobby. The room was another story. It was shabby. The beds weren't comfortable. Definitely not a place to hang out. I did like the kitchenette but it needed a microwave. The location was central and the staff was friendly. The internet did not work which was a disappointment. The elevator was so slow […] that it was much easier to take the stairs. The hotel is in need of serious updating, at least in our wing. Read moreGenuine Hotels.com guest review
I asked before I booked about having a kitchnette mainly microwave. NO microwave as said to me, so call kitchen & sink is very compact. No paper towels. Very Very noisey. The parking for the $20.00 fee being charge is uncall for. Med size car can bearly fit & be able to get in & out of the car. Driving in & out of parking is very very poor. Also plugs […] for curling iron, blower & cell phone charger NONE available only for lights already plugged in. Not a pleasant place for me. Read moreGenuine Expedia guest review
"Good experience for first timers"
The hotel was good, it was close by everything, 5 min way from the beach walking and the staff was helpfulGenuine Expedia guest review
"Best value in Waikiki - esp. for seasoned guests!"
This is a great place to stay if you know Waikiki well. Somehow it stays off the radar and gets mediocre ratings - probably from people who are expecting perfection and a view of the beach. But for Oahu-regulars, this place is hard to beat. It's close enough to the canal to take advantage of the free street parking (although the hunt for a spot will […] always be the biggest battle of the day...) yet close enough to walk to the beach or the MANY excellent restaurants nearby. For example Kimukatsu, a superb Japanese dining experience, just opened across the street from the hotel. From floor 11 and up, you get a great view of the ocean (and a great view of the Hilton fireworks on Friday and Saturday at 845pm...). Otherwise, although the views are not spectacular, the freshly updated rooms are very comfortable and the staff is outstanding. The only true problem with the hotel is the wonky elevator system... but after a while it becomes a somewhat charming annoyance that you accept as a tradeoff for the reasonable room rates. This place is probably the best value in Waikiki. Read moreGenuine Expedia guest review
"close to all"
very good allGenuine Hotels.com guest review
Cheap and practical without compromising comfort and securityGenuine Hotels.com guest review
"Malia, We would stay again."
The Malia was clean with a helpful staff and great location. The upper south side rooms have a nice view of the city and ocean. The north facing rooms look into the bedrooms of the Courtyard Marriott and the lower floor rooms are noisy. Stay as high as possible with a south facing room. Difficult parking garage and hot tub/pool not worth putting the […] trunks on for. Read moreGenuine Hotels.com guest review
"ok for a short stay"
Hotel bed was very big and i slept well. The hotel room was a bit darker than I would like however it was equipped with what i needed. The lifts are so old and very slow. The pool is not worth it, it's too small and maybe ok for kids only. There was one disappointing aspect that I will not forget. I left an art print in the room and went back within […] 30 minutes of checking out to get it as it was important. The housekeeper had already destroyed it and it was not retrievable. Read moreGenuine Hotels.com guest review
Ohana Malia does not attempt to be fancy; there is no monumental architecture. But the desk staff was always warm and gracious and helpful, and the housekeeping staff friendly and efficient. The lanai is only big enough for one chair, but that was fine for a single person. The pool is laughably small, but guests are welcome to use the pools at Ohana […] West with an adjacent bar, and Ohana East which is larger still and open later in the evening. Ohana Malia's location is immediately across the street from The Bus stops, making a car unnecessary to visit museums, Chinatown, or Diamond Head. Even the onsite IHOP is surprisingly pleasant. Be forewarned that internet connections are slow in Waikiki, and Ohana's television offerings are paltry. But who wants to read email or watch tv in Hawai'i? Read moreGenuine Expedia guest review
"Great Hotel, Great Location"
We have stayed in many hotels in Waikiki and this motel should be rated with the bestGenuine Hotels.com guest review
"Parking garage called at 10:30 pm"
The hotel is located at the central of the Wakiki. It's very convenient location. But the service is not that great. We got a call from the garage worker at 10:30 pm to ask us to pay the first day $20 parking immediately at the middle of our stay ( we pre-paid 10 days stay). He insisted that we have to go down stair to pay it right away or he is going […] to charge us $30 more ( for the mistake they made. ). It's very rude. When I asked him why he can't call us earlier instead of 11:00 pm to wake me up, he said it's only 10:30 pm and I am only doing my job. Never appologize for calling us at 10:30 pm to wake us up. When my husband went downstair to pay that $20 dollar parking for the first day parking, we just realize how messy is their parking system. We kind of glad to get that out of our way before receiving a huge parking bill for the parking we never used. The hotel charges $20 per night for parking is extremely unreasonable. It's very hard to drive up to ramp to the parking they have and there is $8 to $10 public parking next down or ddown the street. The room we had was in the back and close to lewer st. which is a bar located. We can almost hear the noise remotely every night from 11 floor. The room has a funny smell and at the end of our stay, the house keeper starts giving us older towels. We were out most of time except the last one or two days. I probably will give a better rating if the garage guy who didn't call us at 10:30 pm. Read moreGenuine Hotels.com guest review
"Ohana Waikiki Malia - a better hotel than expected"
this hotel belongs to the Outrigger group and yet is one of the best in the area (Kuhio/Lewers) where the Beachwalk is and also in the center of shopping areas. the beach is only a 10-minute walk. the gay bars are just around the corner and a couple of blocks away. the International Market Place is only 3 blocks down. the rooms (Malia Tower) are well […] appointed. probably a little smaller in square footage, but it has a seating area and a small balcony to breathe fresher air. it is centralized air-conditioned. the higher floors are quieter than the lower floors. the staff are nice and warm. beds are always tidied-up. there is no room-service, but there is an IHOP next to the lobby and a sports bar as well. overall my stay in this hotel is more than satisfactory. i will stay there again on my next visit. i will also recommend this to my friends/family. Read moreGenuine Hotels.com guest review
"Good but controlling"
Overall I thought this stay was fine but I didn't like the way that they had the hotel on lock-down after hours. They were checking names and making it difficult to go to the room. Way overdone!!Genuine Hotels.com guest review
very nice. not far from the beach or any other attractions. the room was really nice.Genuine Expedia guest review
The Hotel was at a perfect location for us. Close to the beach and stores. We love it. Thank you so much.Genuine Hotels.com guest review
Good location, helpful staff, clean tidy rooms. Nothing too fancy, but defiitely good for the price.Genuine Expedia guest review
"Arrived and it was overbooked"
We arrived late in the evening from our long plane trip. We were sent up the service elevator to a tiny room with a small bed. The room was outside on a ledge and looked like the maid might not want to sleep there either.Genuine Hotels.com guest review
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