Cheap and practical without compromising comfort and securityGenuine Hotels.com guest review
"Malia, We would stay again."
The Malia was clean with a helpful staff and great location. The upper south side rooms have a nice view of the city and ocean. The north facing rooms look into the bedrooms of the Courtyard Marriott and the lower floor rooms are noisy. Stay as high as possible with a south facing room. Difficult parking garage and hot tub/pool not worth putting the […] trunks on for. Read moreGenuine Hotels.com guest review
"ok for a short stay"
Hotel bed was very big and i slept well. The hotel room was a bit darker than I would like however it was equipped with what i needed. The lifts are so old and very slow. The pool is not worth it, it's too small and maybe ok for kids only. There was one disappointing aspect that I will not forget. I left an art print in the room and went back within […] 30 minutes of checking out to get it as it was important. The housekeeper had already destroyed it and it was not retrievable. Read moreGenuine Hotels.com guest review
Ohana Malia does not attempt to be fancy; there is no monumental architecture. But the desk staff was always warm and gracious and helpful, and the housekeeping staff friendly and efficient. The lanai is only big enough for one chair, but that was fine for a single person. The pool is laughably small, but guests are welcome to use the pools at Ohana […] West with an adjacent bar, and Ohana East which is larger still and open later in the evening. Ohana Malia's location is immediately across the street from The Bus stops, making a car unnecessary to visit museums, Chinatown, or Diamond Head. Even the onsite IHOP is surprisingly pleasant. Be forewarned that internet connections are slow in Waikiki, and Ohana's television offerings are paltry. But who wants to read email or watch tv in Hawai'i? Read moreGenuine Expedia guest review
"Great Hotel, Great Location"
We have stayed in many hotels in Waikiki and this motel should be rated with the bestGenuine Hotels.com guest review
"Parking garage called at 10:30 pm"
The hotel is located at the central of the Wakiki. It's very convenient location. But the service is not that great. We got a call from the garage worker at 10:30 pm to ask us to pay the first day $20 parking immediately at the middle of our stay ( we pre-paid 10 days stay). He insisted that we have to go down stair to pay it right away or he is going […] to charge us $30 more ( for the mistake they made. ). It's very rude. When I asked him why he can't call us earlier instead of 11:00 pm to wake me up, he said it's only 10:30 pm and I am only doing my job. Never appologize for calling us at 10:30 pm to wake us up. When my husband went downstair to pay that $20 dollar parking for the first day parking, we just realize how messy is their parking system. We kind of glad to get that out of our way before receiving a huge parking bill for the parking we never used. The hotel charges $20 per night for parking is extremely unreasonable. It's very hard to drive up to ramp to the parking they have and there is $8 to $10 public parking next down or ddown the street. The room we had was in the back and close to lewer st. which is a bar located. We can almost hear the noise remotely every night from 11 floor. The room has a funny smell and at the end of our stay, the house keeper starts giving us older towels. We were out most of time except the last one or two days. I probably will give a better rating if the garage guy who didn't call us at 10:30 pm. Read moreGenuine Hotels.com guest review
"Ohana Waikiki Malia - a better hotel than expected"
this hotel belongs to the Outrigger group and yet is one of the best in the area (Kuhio/Lewers) where the Beachwalk is and also in the center of shopping areas. the beach is only a 10-minute walk. the gay bars are just around the corner and a couple of blocks away. the International Market Place is only 3 blocks down. the rooms (Malia Tower) are well […] appointed. probably a little smaller in square footage, but it has a seating area and a small balcony to breathe fresher air. it is centralized air-conditioned. the higher floors are quieter than the lower floors. the staff are nice and warm. beds are always tidied-up. there is no room-service, but there is an IHOP next to the lobby and a sports bar as well. overall my stay in this hotel is more than satisfactory. i will stay there again on my next visit. i will also recommend this to my friends/family. Read moreGenuine Hotels.com guest review
"Good but controlling"
Overall I thought this stay was fine but I didn't like the way that they had the hotel on lock-down after hours. They were checking names and making it difficult to go to the room. Way overdone!!Genuine Hotels.com guest review
very nice. not far from the beach or any other attractions. the room was really nice.Genuine Expedia guest review
The Hotel was at a perfect location for us. Close to the beach and stores. We love it. Thank you so much.Genuine Hotels.com guest review
Good location, helpful staff, clean tidy rooms. Nothing too fancy, but defiitely good for the price.Genuine Expedia guest review
"Arrived and it was overbooked"
We arrived late in the evening from our long plane trip. We were sent up the service elevator to a tiny room with a small bed. The room was outside on a ledge and looked like the maid might not want to sleep there either.Genuine Hotels.com guest review
"Location is great!"
Shopping, Dining, Beach, just about everything is within a few minutes walk.Genuine Hotels.com guest review
"Our recent stay"
We loved staying at the Ohana Waikiki Malia. The room was very clean and comfortable. Maid service was outstanding and the front desk staff were terrific. The pool area, while small, was very relaxing and our children enjoyed it immensely. A small microwave in the room would have complimented the bar fridge very nicely. We will stay at this hotel a […] gain. Read moreGenuine Expedia guest review
kind front desk staff, fresh flower and hair pin daily (my 10 year old daughter loved it), free pink line trolley pass... relatively spacious room, great location, clean and stylish.Genuine Hotels.com guest review
room is big and in good condition,beds are comfortable.location is convient in the center,just elevaters are kinds of shaking.Genuine Hotels.com guest review
I've been staying at ohana malia every time I visit for the past six years and enjoy it every timeGenuine Hotels.com guest review
"Hotel itself is nice."
No doubt on this. But the elevator system is a little bit awkward. There are total three elevators and one button to stop one of those but only one elevator reaches to the parking area. It's like lottery. And road system of Waikiki is really a maze. Every street except Kuhio ave is one way, so you'll wander a lot if you try to reach there by driving. But […] like I said, hotel itself is nice. Read moreGenuine Hotels.com guest review
"Ohana Malia Waikiki"
Recent renovations as well as a big, relaxing hot tub made my stay memorable. The staff was mostly friendly and the sports bar was modern with great happy hours. Bar tender and staff were extra friendly. Room was clean and comfortable. Location very good as well. My only gripe was one of three elevators was not in operation and when an entire high school […] marching band showed up, it took hours to get up to my room. Good thing the bar is such a friendly place to kill time. Overall, I enjoyed my stay and would most definitely stay there again. Read moreGenuine Hotels.com guest review
This was my third trip to honolulu this year, and third hotel. This one was by far the best for its price range. Very clean and updated rooms. Staff was very friendly and accomodating. Very pleased.Genuine Expedia guest review
"Can't wait to go back"
The front desk staff wasn't very friendly..no greeting on arrival or thank you when departing. But, I thought it was a very comfortable hotel and convenience for shopping.Genuine Expedia guest review
"Ohana Waikiki Mailia - Close to shopping and beach"
The hotel is in the middle of the Waikiki beach shopping area and a couple of blocks from the beach. The staff were helpful, the room clean. Our room was on the 18th floor and you could still hear all of the street noise. I guess that's to be expected considering the location.Genuine Hotels.com guest review
"Great stopping ground"
Came in late, and all was in perfect order for us. Clean good parking, great location with convenience on every corner. Pleasant staff. Quiet. Great spot for the price! I would stay again and actually use the kitchenette. Aloha!Genuine Hotels.com guest review
"Not what I expected"
Pros to this hotel: Great location, walking distance to everything in Waikiki. Staff was friendly, especially the parking attendants. However the biggest issue I have is that the rooms - or at least our room - looked nothing like the pictures on here. We were put in the "Luana" wing, so I'm not sure if the other tower has better rooms or not. After […] getting off the elevator we had to go outside to get to our room door. Our room was very old, much like a run-down budget motel. The bed was hard. Weird set-up with a sliding door to a lanai that was shared by the other rooms on our floor, which didn't exactly make me feel safe. The air conditioner worked great but was terribly loud. If we were staying any longer than 2 nights, and needed our room for anything other than just a place to sleep, it would not have been acceptable. Parking is also challenging with very narrow spots and ramps, kind of a concern bringing a rental car in there. We got a great rate but next time I will pay more to stay somewhere a little nicer. Read moreGenuine Hotels.com guest review
"ohana waikiki malia"
easy walk to beach, we hike on a fairly regular schedule at home, and walked from the ohana to thebeach down the beach to the war memorial and then thru the park and up to diamond head, to the top. and back thru residential nieborhoods to the ohana. a slow and meandering pace --7hrs--get a map of the area as we did not see any street signs that helped--the […] bus system is crouded but just fine-- seniors with medicare card only a buck, great deal, you can go where-ever you want onthe bus.--we used roberts of hawaii for the circle island tour and were not disapointed,we had cousin dave for our driver and we were thoroughly intertained and informed. Read moreGenuine Hotels.com guest review
"A Honolulu Experience"
If you want to stay in the heart of Honolulu then the Ohana Malia is a nice homely hotel where the staff are very helpful, always smiling and greet you whenever you come in or go out. The only inconvenience is the parking area. Very tight drive in and drive out...it's a squeeze ! Lovely restaurants nearby represent all cuisine. Within a stone's throw […] are the shops - you name the brand and they are right there. Indeed a happy experience in Honolulu ! Read moreGenuine Hotels.com guest review
"The Ohana Waikiki Malia - overall a good hotel."
I stayed at the hotel for three nights and overall it was a good experience. Pros: The staff was friendly, nice, and helpful. The hotel was clean. The room was spacious. The room rates were really reasonable. The hotel is within walking distance of shops and stores. There is an IHOP connected to the hotel. Cons: I know this is a matter of opinion […] but in mine the beds were way too firm. My room was above the street and even with the patio door closed you can still hear a lot. There were lots of sirens (ambulance, police, etc). Overall, I had a pleasant stay and I would recommend this hotel! Read moreGenuine Hotels.com guest review
We found this hotel to be clean and well located, we had no problems of any kind but thought the beds were a little small. It is really well located in Waikiki only a short walk from the beach/shops/restaurants.Genuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your complimentary remarks on Hotels.com. We are glad that your expectations about our hotel were met. Yes, you are right! Cleanliness and friendly service are our primary goals. Location is just an added bonus. Thank you for staying with us. I do hope you will consider our hotel on your next visit to Waikiki. Mahalo, Amante Castro Guest Service Manager
Close to shops and restaurants and the trolley bus are close. The room looked clean but I did see small cockroches at night I was on the 12th floor and I could still hear the noise from the street below but it is a cheap hotel to stay in.Genuine Hotels.com guest review
"Nice hotel close to everything"
Stayed on eighth floor facing Kuhio ave. you can hear the street, but it does not matter what floor you stay on in Waikiki you will hear the noise! Clean, good service, nice people to deal with. Beach towels provided which is nice.Genuine Expedia guest review
Response by OHANA Waikiki Malia Aloha, Thank you for submitting a review on Expedia. I am always pleased when our guests take the time to share their positive experience and recognize our employees. You are assured we will share your comments to our staff. Mahalo, Amante Castro Guest Service Manager
"Close to beach and shopping & resturants"
I was a pleasantly surprised with the hotels location. The room was clean and the lobby nice, but not huge. I liked the hot tub/jucuzzi especially after a climb to Diamond Head (which is only 20min bus ride cost $2.50) Perl harbour also $2.50 took about 45min on the bus. Free 15min call to US and Canada each time call as many times as you like. There […] is a small pool also. We had a good stay and would recommend it and stay again. Too bad the wifi is only available in the lobby, so you have all these people sitting around on the phones. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha Kaldip Grewal, Thank you for taking the time to write a comment about out hotel. We are glad to know that you enjoyed your stay with us. I am proud to say that our housekeepers, really do a great job in maintaining our rooms and keeping our lobby nice and clean. The hot tub in the courtyard is a plus although our pool is a bit small. It is due to the area in which we had to build one. I am glad that you had the chance to call the continental US and Canada for free. This is another service we provide our guests through our Waikiki Connection Program. I hope you will try the other services we provide such as unlimited use of in room safe, daily in room coffee and tea and free rides on the Pink Line trolley on your return visit to the OHANA Waikiki Malia Hotel. Again, thank you for your kind remarks. Mahalo, Amante Castro Guest Service Manager
"Nice Hotel. In a good location."
The hotel is fine. The location is great. The hotel staff told us we could take a trolley, just by showing our room key. Also, some main city bus routes are located on the same street as the hotel. So, getting to sites was easy and inexpensive. Easy walking distance to the beach. The hotel area is clean and safe. The people in Honolulu are generally […] friendly and helpful. The weather was perfect. Very fine vacation. Cheers. Read moreGenuine Expedia guest review
"Just what we needed"
We had only one night in Honolulu, and found that the Ohana Waikiki Malia met our needs perfectly. It was very near the beach, affordable, and comfortable. In the near surroundings were also good restaurants, Hawaian cultural shows, and some very interesting Hawaiiana shops. No problems at all!Genuine Expedia guest review
"Nice and convenience spot. Nice coffee ;)"
Overall experience is pleasant, except the bed is too small for 4 people. I have 2 teens.Genuine Expedia guest review
"Nice and convenience spot. Nice coffee ;)"
Overall experience is pleasant, except the bed is too small for 4 people. I have 2 teens.Genuine Expedia guest review
"Good location, Great service"
The room was clean. The bed was huge and very comfortable. You can get to the beach by walking. A bus stop is conveniently located in front of and across the hotel. The Bus is a great and affordable way to get around the city. The staff were very friendly and helpful - they called a cab for me so I could catch my flight on time.Genuine Hotels.com guest review
We had a wonderful two weeks at Honolulu. We toured the Island and used transit to many other sights. The girl that serviced our room did an excellent job and was very kind and courteous. She gets a star. Everyone made our trip a pleasure.Genuine Hotels.com guest review
OKAY FOR ONE NIGHTGenuine Hotels.com guest review
"Great hotel handy to all amenities."
We booked a one bedroom kitchenette room and thoroughly enjoyed the experience.Our stay was for 15 days. We occasionally shopped for items and cooked light meals as a change to eating out. The bus stops to all our destinations were virtually right outside our door and when wishing to travel to the Ala Moana Shopping Centre the free Pink trolley depot […] was right next door in the DFS Galleria building. The IHop restaurant attached to the hotel serves up really good food and we also ate there from time to time. An added bonus is the fact that ABC has a store across the road from the Hotel where you can buy incidentals like water, coke, beer, wine etc as and when required. We can highly recommend staying at the Ohana Waikiki Malia. The staff are excellent and very helpful. Read moreGenuine Expedia guest review
Response by OHANA Waikiki Malia Aloha & Mahalo for your five star review! It is nice to read how you found our kitchenette unit handy for cooking during your 15 day stay. We have a fantastic location as you mentioned with bus stops and trolley stops so conveniently located right outside our door. IHOP is our in house restaurant and always receives positive feedback such as yours. The convenience of the ABC store is something our guests and employees all take advantage of. We greatly appreciate your comment regarding our staff as it is our goal to spread the Aloha Spirit to all we come into contact with. Mahalo again for such a positive review! Nora Weatherwax General Manager
Stayed twice as we cruised the islands between stays. Second room in better repair than first room. Couldn't fault the staff, especially the front of house staff, who always did more than expected!! Plus we were checked in early on both occasions which was an added bonus. We were in the older wing but rooms still more than adequate, with comfy pillows. […] A little walk from the main area but this was not problematic & probably kept things a little quieter overnight. Would have liked lockable screen doors on the lanai rather than having to sleep under aircon every night. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha and Mahalo for your four star review! We are especially grateful for the positive comments regarding our staff as it is a sign of reaching our goals in customer service. The Aloha Spirit is powerful and something that we strive to meet on a daily basis. I am happy that we were able to check you in early as we are not always able to do that. Our Luana Wing is older but we are glad that you found it adequate. Thank you for your suggestion regarding lockable screen doors. We will add this to our wish list for future renovations. Thank you again for your review. We look forward to welcoming you back one day. Mahalo, Nora Weatherwax General Manager
"Good location and friendly staff"
Loved the location of this hotel. No need to rent a car. Bus stop and trolley stop are right outside the hotel. Housekeeping staff did an excellent job. Tour agent in the lobby is super helpful. Pool is very small, but who needs the pool when you are 5 minutes away from Waikiki beach. It can be a bit noisy during weekends (even at 3am). Must try the […] Japanese udon place (5 minutes walk on Kuhio St.) Highly recommended. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha and Mahalo for your five star review! Thank you first of all for your positive comments regarding our housekeeping staff and tour agent in the lobby. It is very rewarding to read and pass on to our employees. Yes, our pool is small but we were limited in the amount of space in which to build one. You are right, though when you say we are only 5 minutes away from beautiful Waikiki beach. Please accept our apology in regards to the noise factor on the weekends. We are working with all involved to monitor that closer. Again, thank you for your feedback. Mahalo, Nora Weatherwax General Manager
Loved this hotel, great location, great sports bar with very friendly staff. Only disappointment was the small balcony and lack of sun around the pool. Having said that would stay at this hotel again. Had a great holiday..Genuine Hotels.com guest review
Good mid range hotel. A couple of blocks from the beach but isn't a problem because you can window shop on the way. The room was situated off an outside walkway and had direct access to the garage which was handy for us. There was a small balcony off the main bedroom with the kitchen and bathroom between the lounge area and bedroom.Genuine Expedia guest review
"Close to the beach and shopping, restaurants"
Very good, we would recommend this hotel to others. The king size bed was terrific and the security was very comforting. A short walk to the beach, shopping and eateries made it super convenient for us. Even used our free call to Canada to talk to our aging parents. Would recommend wi-fi in each room as instant communication is now a fact of life.Genuine Hotels.com guest review
Overall, it was a great experience. The staff were very helpful and the location is right where you want to be. Perfect for access to all Waikiki has to offer.Genuine Expedia guest review
While location was good, it was noisy from the traffic to people shouting in the street. The room was comfortable and clean but again the outside noise meant we could not get a good night's sleep. The hotel service people were great and friendly and hotel guests rode free on the pink trolly bus.Genuine Hotels.com guest review
Staff very friendly, great beds, big room, good air conditioning free wi-fi guest laundryGenuine Hotels.com guest review
"good hotel for short stay."
Excellent welcome and friendly service. Room good - we only stayed one night so the slight lack of facilities in the hotel was of no consequence.Genuine Expedia guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your four star review. It is our goal to provide all of our guests with friendly service and a welcome with the Aloha spirit. We are glad that you found your room good. Please return one day so that you can enjoy more of what we have to offer. Mahalo, Nora Weatherwax, General Manager
"In transit to Kailua"
We got in late around 8pm. Parking was convenient and check in instantaneous. Our room was perfect for us and the bed comfy. We went & walked Waikiki for an hour or so before crashing. We both slept great. Realising our location is high traffic and potentially noisy, it didn't affect our stay one bit. Ohana Malia is a great location for people on the […] go who are not bothered by big city environment. We will definitely stay here again. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for your five star rating and positive comments regarding your stay here at our hotel. It's great to read that you found our parking convenient and that you were able to check in quickly. Yes, we are located in central Waikiki which can be noisy at times, but I am glad that it did not affect your stay. We look forward to welcoming you back one day. Mahalo, Nora Weatherwax, General Manager
"Good location and that;s it!!"
We had no issues with the cleanliness and location of the hotel however that's where it stopped. We had major concerns with the elevators. On a number of days all three elevators weren't working at some point in time which is very disconcerting when you're located on the 18th floor - the top floor - and you're not able to leave when you want to and […] then the rides you do have are frightening - it felt like you were taking your life into your own hands using them as they jerked considerably and bottom of elevators didn't match up with floors to the extent people were tripping. While the room itself was adequate the bathroom was extremely small with very limited room to move around. The pool and spa area was disappointing. Unfortunately only one sachet of coffee was provided per day so not even the option of decaffeinated. Read moreGenuine Hotels.com guest review
Response by OHANA Waikiki Malia Aloha, Thank you for submitting your review. It is good to read that you did not have issues with the cleanliness and location of our property. Please accept our apology for the performance of our elevators during your stay. We do have four elevators that service our Malia Tower and one elevator that services our Luana Wing and our Malia Tower up to the 10th floor. We have been working with our elevator service to eliminate the problems you experience. Our pool and spa area was built just over a year ago. We were so excited to finally have this available even though we were limited in the amount of area in which to put them in. I apologize for not having decaffeinated coffee in your room. Decaffeinated coffee is available upon request. Thank you again for your review. We appreciate your comments. Mahalo, Nora Weatherwax, General Manager
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