Good property with great pool deck Nice lobby Entrance when arriving by car , taxi is very narrow and chaotic Bags left with bell captain not secured on locked roomGenuine Hotels.com guest review
Well maintained and excellent locationGenuine Hotels.com guest review
We enjoyed our 3-day stay at the Hilton. Good location but not great. Not on the water. A l-o-n-g block away. We were grateful there were other hotels nearby that had some good restaurants to eat at. Hilton options VERY limited. The room was a very nice and clean. The room was a comfortable temp but the halls, elevator and lobby were very warm. Friendly […] staff. In this day and age, do not appreciate NOT having free wi-fi in our room. Hate having to pay extra fees or running to the lobby or pool. Read moreGenuine Hotels.com guest review
"Great location and great staff"
Only problem was our air conditioning went out twice in our room and we had to call for repair.Genuine Hotels.com guest review
Great hotel and staff. One of the perks that I personally liked was the hotel valet parking. This is a plus in Honolulu since parking is limited in the hotel areaGenuine Hotels.com guest review
I went to Hawaii to getaway.. I was happy with my room and the accommodations. I will stay here again.Genuine Hotels.com guest review
"Nice Hotel but..."
Hotel is convenient to several businesses nearby. Room was comfortable and clean except for 1 thing which put me off. I went to use one of the glasses in the bathroom and I found that it had previously been used. There was remnants of Alka Seltzer or some other drink in the glass. I used disposable coffee cups from there on in. I would stay here again […] as I was satisfied but had to mention that one thing that put me off. Read moreGenuine Hotels.com guest review
Overall. Very good!Genuine Hotels.com guest review
Very nice hotel, clean rooms, very friendly staff, hospitality room on day you leave while they store your luggage, valet service very nice,concierge very helpful, loved hotel and my stayGenuine Hotels.com guest review
"So very happy to have stayed here"
We were met at the desk with a friendly man and although we had arrived mid morning we were told to come back and 12.30 and our room would be ready. It was ready earlier so after time zone differences and long flight from Sydney, this made us very happy.not long after we arrived in our lovely room 3518 on 35th floor as tray of fruit and wine arrived […] as we are members of the Hilton Honors and use their chains in many of our destinations. So grateful for their thoughtfulness. We over looked the beach with lovely big bed and and lovely bathroom with shampoo etc that had the most delightful perfume. Cleaning was done diligently daily and our floor staff were polite and friendly. Breakfast and evening soft drinks, tea, coffee and nibbles were fine also. Alcohol could be bought if needed These were part of our package. We are about to go the Hilton in Surfers Paradise in 2 weeks to once again enjoy some more Hilton Happiness. Read moreGenuine Hotels.com guest review
Hotel staff was awesome and room was very nice. Would definitely stay there again.Genuine Hotels.com guest review
"Nice hotel, check the location"
A nice hotel with lovely rooms. Don't make our mistake and make sure you check the location - it is not part of Hilton hawaiian village and is a couple of blocks back from the beach. The hotel restaurant had a wait line of more than 30 min for breakfast, they need to resolve this issue.Genuine Hotels.com guest review
"Poor hotel overpopulated"
This is a 30+ floor hotel that is overpopulated in summer, thus clean and appearance it's really pitiful since rotation is so huge that personnel won't be able to make it work. It doesn't look clean at all, service is average, you will receive towels to go to the beach (forget about any extra), the restaurant didn't like it either. Plus: location is […] ok, and they offer an hour of hospitality room if you need extra time after the check out. However I won't return to this hotel... Read moreGenuine Hotels.com guest review
"great ocean view"
We loved our visit to Wakiki beach. Liked being able to walk to most shopping or using the trolley/bus for transportation to other shopping sites.there were 4 of us staying in hotel and we never could consistently get staff to leave 4 bath towels the entire 6 days. We had to ask housekeeping already cleaning rooms to give us extra towels.Genuine Hotels.com guest review
"Conviently located with great service."
The Hilton Wakiki Beach was a great place to stay. It is conviently located to public transportation, restaurants and shopping. It was a well maintained hotel with good service. Loved having food and drink in the hotel. Wish it had been a little closer to the beach. I would definitely stay there again and recommend it to my family and friends.Genuine Hotels.com guest review
I would definitely stay here again. Hotel was very clean and staff were all extremely helpful and friendly-even giving us books to read on the flight home. Room was not as small as expected due to some reviewer comments. Had a view of the mountains and an actual lanai. Only caution is: ac shuts off when lanai door opens and doesn't always reset. Good […] location one block from best beach. Read moreGenuine Hotels.com guest review
"Would come again"
Short but sweet. Our only issue was that they knew there was going to be a family of 4 in the room but there was only towels for 3 and it took them a long time to bring them to us. Everything else was wonderful.Genuine Hotels.com guest review
Recommend !!Genuine Hotels.com guest review
"Very nice stay"
From check in to check out, the employees were very friendly and courteous. The young lady at the concierge desk was more than helpful setting up our activities and the restaurant "Mac 24/7" had great food. The room was very nice and clean and the bed comforable. A very short walk to the beach and all of the shops along Waikiki. Would love to stay there […] again! Read moreGenuine Hotels.com guest review
"Great hotel, okay location"
If you are staying in Waikiki it's really worth the premium to get a hotel that is right on the beach. It makes everything more convenient. The Hilton Waikiki Beach is a great hotel but it's one big block from the beach and about 3-4 blocks from the shopping center.Genuine Hotels.com guest review
It has almost everything that you want from your hotel. I said almost because our room did not had a microwave oven to warm up the water before we drink (we kind of do that all the time because we can't drink cold water). Apart from that the bathroom exhaust and one light was not working, we did not report it and the room service did not fix it themselves […] (I expect them to check all that every time they clean the room and report it) Read moreGenuine Hotels.com guest review
"Close to but away from the noise of Waikiki"
Great views from upper floors. Staff was very polite and helpful. Bed was too soft. Room was otherwise very comfortable. Nice balcony. Hotel had good restaurant choices on site and nearby. Easy to walk to the beach and the sites of Waikiki without being in the noise and crowds. I would definitely recommend this hotel.Genuine Hotels.com guest review
My wife and I visit Honolulu every five years and we have stayed at this hotel the last three times. Lovely rooms and bath facilities. Views of ocean and mountains from higher floors are beautiful. Excellent location in Waikiki. Service is first rate. We will definitely continue to stay here on future trips to Hawaii.Genuine Hotels.com guest review
"Heart of Waikiki"
Nice spacious rooms, 2 blocks from Kuhio beach, centrally located, courteous staff, a great experience!Genuine Hotels.com guest review
"Really nice hotel"
Staying at the Hilton Waikiki Beach was a great choice for our vacation. The location is great...literally 1 block back from the beach and walking distance to everything on Waikiki Beach area. The rooms have been modernized and are very clean. I do recommend they work on updating the patio furniture. It looked like it had been there since the 80s!...a […] stark contrast to the room. There was a nice bar and happy hour. If you're looking to enjoy what the island has to offer, this is a great home base, esp for the price. If you're looking for an all encompassing hotel full of activity, then may not be your #1 choice. Read moreGenuine Hotels.com guest review
"Fine for what it is"
The hotel was fine. The rooms are small like most in Waikiki but in good condition. The hotel does offer a courtesy room to shower after checkout if you have a late night flight. I would stay there again. Parking is valet only but reasonably priced.Genuine Hotels.com guest review
I loved everything about this hotel except for the parking.Genuine Hotels.com guest review
"Close to the beach"
It was our first visit to Waikiki. The location of this hotel is 5 minutes to the beach and the all the fun happening places. the pool on the 10th floor is wonderful. Over all a great place to stay.Genuine Hotels.com guest review
A good spot... easy walking distance to Waikiki Beach, plenty of places to eat nearby, and easy in/out parking. Only spent a few days exploring Oahu and spent very little time at the hotel... and it worked out great. But, if you're looking for more of a resort experience... go elsewhere! This is not a resort! We used this hotel more as a base camp, […] and we were very happy. If you plan on getting out a lot and exploring... stay here. If you are planning on staying at your hotel and want those resort amenities... head down the beach to the "other" Hilton. Read moreGenuine Hotels.com guest review
"Wouldn't clean my room despite repeated requests"
Horrible. Wouldn't complete the cleaning, food and hairy soap left next to sink and in shower. Didn't fix the situation despite polite request. Most grossed out I have ever been at a hotel, and I stay in one once a month.Genuine Hotels.com guest review
Classic hilton experience. Nice and attractive facilities. 1 block from wikiki beach and surrounded by shopping And restarAunts. Great concierge. 24/7 restRaunt in hotel, and market in the hotel.Genuine Expedia guest review
"FANTASTIC HOTEL AND LOCATION"
If you are looking for a clean hotel room without all the extras because you will be out all day and evening this is the place.Genuine Expedia guest review
"Clean friendly, great view"
Stayed 3 nights on 20th floor with excellent view of Waikiki Beach, city and Diamond Rock. Friendly, helpful staff. Room was clean and comfortable with a great spacious shower. Very peaceful and relaxing place to stay after walking around the sights all day. Easy access to city tour bus and other transportation right outside the door.3 minutes from […] the beach. This hotel is not to be confused with Hilton Hawaiian village Read moreGenuine Expedia guest review
"Excellent all around"
The hotel is one block from the beach. We have a room with ' Oceanview'. This is the only drawback as there is a building directly in front which makes it only partial view. Otherwise everything is top notch.Genuine Hotels.com guest review
"Off the Hook, Amazing, Excellent..and many more"
I loved it and I loved Expedia for the amazing customer Service they offered Anyways, the hotel is situated close to the sea side while to the shopping areas. The internet connection is amply strong and they got very good customer service that will delight you. I have no single doubts in recommending itGenuine Expedia guest review
We enjoyed our stay. The pool was quite basic and small and the bar was nothing to boast about, however the rest of the hotel was great. Good lobby bar. The room was really, really SMALL! Other hotels in Waikiki from our other stays had much more space. Perhaps not as new and updated, but more space. Lastly, the front desk staff was amazing (Jen). I […] was upgraded for my birthday for free and the nice gal even sent me up a hand written birthday card and complimentary cake! So thoughtful! Read moreGenuine Hotels.com guest review
"One block from the beach!!! Excellent!!!"
The hotel is very close to all things around. ABC store right at the corner. Beach is one block away. Balcony is very nice, facing the street. Super nice.Genuine Expedia guest review
Great A+Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Mahalo for the five star review!
"Great staff and location!"
From valet to checking in, everything went very smoothly. Location of hotel is conveniently located. Rooms were comfortable and just right for my family. Enjoyed waking up to the beautiful beach views from our room every morning.Genuine Expedia guest review
Response by Hilton Waikiki Beach Thank you very much for the five stars. I am thrilled to hear that you had a wonderful time here with your family. Please see us again some time soon. Aloha and Mahalo Thomas Foti General Manager
"Ok hotel for a night"
Air conditioning in room set to energy efficiency mode and constantly has to be reset. Good possibility you wake up sweating. Drinks very pricey at bar. Vallet parking is $25.00 a day.Genuine Expedia guest review
Response by Hilton Waikiki Beach Mahalo for your comments, I do apologize about the issue with the air conditioning. I hope you enjoyed your time on the island. Aloha
"Wonderful First Trip!"
Aloha! Our stay at the Hilton Waikiki Beach was the most amazing first time trip to Honolulu, Hawaii!! When I called the hotel for the first time with all my questions that I had about our stay here a very nice nice lady by the name of Debbie with Guest Service answered the phone. From that day forth our stay at the Hilton Waikiki Beach was just Amazing!!!!!! […] Many many Thank You's to the ladies that helped us the day we walked into your wonderful Hotel and Beautiful Island. Thank You Debbie & Rachel K for all that y'all did! Read moreGenuine Hotels.com guest review
Response by Hilton Waikiki Beach Mahalo for the wonderful five star review. I am thrilled that you had such a great time with us. Thank you so much for mentioning Debbie and Rachel, they really do a great job with all of our guests. I am happy that we were able to be a part of such an amazing and memorable trip for you. Please visit us again. Aloha Thomas Foti General Manager
Outstanding looking forward to a return trip! After a 16 hour flight the quality of service at the Hilton was awesome. Great location my wife and enjoyed the ocean view.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Thank you so much for the five star review. I am happy that we were able to take care of you after such a long flight. We look forward to your return. Aloha and Mahalo Thomas Foti General Manager
Nice hotel. I got a good rate because it's 1 block from the beach. Maybe it's worth it. It's easy to get to the beach.Genuine Expedia guest review
Response by Hilton Waikiki Beach Thank you very much for your comments, I am happy that you enjoyed your time with us. Aloha Thomas Foti General Manager
Very friendly staff, eager to help and provide satisfying service at both Main and Bell/Valet desks. Flavored water and fruit available in lobby. Room extremely comfortable and elegant. Modern bathroom. Had a beautiful view of ocean from the 20th floor. They did not charge the ridiculous 'hotel' fee that most other Waikiki Beach hotels were chargin […] g. Read moreGenuine Expedia guest review
Response by Hilton Waikiki Beach Thank you so very much for the wonderful review! I am thrilled to hear that you enjoyed the property and your time with us. Also, thank you for mentioning the wonderful service that our departments provide. Aloha and Mahalo Thomas Foti General Manager
"Mediocre Hotel Near Waikiki Beach"
Our stay at this hotel was absolutely average. I do not believe this hotel should be ranked as 4-stars, definitely a solid 3-star hotel in my book. It was located close to Waikiki beach (1 block away) but in the more dated half of Waikiki. The hotel interior has been remodeled in a modern decor but still seemed lacking. Grout in the shower/bathroom […] was molded slightly and balcony furniture and room carpet were dated and worn. Housekeeping was not great, garbage cans were not emptied, glassware was not washed/replaced. They did a surface cleaning with no deep cleaning apparent. On a positive note, the ocean and mountain views offered by the rooms on the upper floors were very nice and the proximity of the beach was nice. The employees at the activities desks were very helpful providing activity and restaurant suggestions. For the price of the hotel room I believe the hotel is a good value, just don't expect 4-star accommodations. Read moreGenuine Expedia guest review
Response by Hilton Waikiki Beach Aloha and thank you for the comments about the recent stay you had with us. I would like to apologize that we were not able to meet your expectations and also for the condition of the room. We are under our periodic maintenance of our rooms and they will all be done very soon. Again, thank you for the review and I do hope you enjoyed your time around the island. Thomas Foti General Manager
"Great convenient stay in Waikiki Beach."
We really liked the location of this hotel. It was quiet at night and only 1 block (easy walk) to Waikiki Beach. Very nice décor, newly remodeled and very clean. Pool and Jacuzzi were nice as well. ABC convenience store across the street and the onsite restaurant, Mac 24/7 had a great breakfast. We stayed at the Hilton for 4 days before a cruise and […] I would definitely stay here again. Read moreGenuine Hotels.com guest review
Response by Hilton Waikiki Beach I am so happy to hear that you had a great stay with us before your cruise, I hope the cruise was just as wonderful. Thank you for all the kind words about the entire property as well as out restaurant, MAC 24/7. Aloha and Mahalo Thomas Foti General Manager
"Well worth the money spent"
This hotel is by far the best hotel I have stayed at! The staff was extremely friendly and always eager to help answer questions. The front desk guest service agent; Kit, even surprised me by sending me a big delicious cupcake with champagne for my birthday. Not to mention that the local is great, very convenient to the stores and restaurants.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for the five star review. I am so thrilled that Kit was able to make your birthday even more special then it already way. I am glad you had a wonderful time with us. Aloha and Mahalo
"Hotel was great."
Staff was very nice and very knowledgeable. We rented a car on 2 separate (nonconsecutive) nights and the valet staff was quite accommodating. Concierge was always helpful.Genuine Expedia guest review
Response by Hilton Waikiki Beach Thank you very much for the review, I am pleased that we were able to accommodate you to what was expected. Please visit us again the next time you travel to the islands. Aloha
Very comfortable. Love the Mac 24/7 in the hotel. Very convent when hungry in the middle of the night.Genuine Expedia guest review
Response by Hilton Waikiki Beach Aloha and thank you for the review. I am happy to hear that you had a good time with us, come back to see us again. Mahalo Thomas Foti General Manager
"Nice hotel in excellent location"
First time in Hawaii so wanted to stay in touristy area before venturing further. Hotel was fairly rated at 4 stars. Restaurant in hotel quite good. Only downside is no free wifiGenuine Expedia guest review
Response by Hilton Waikiki Beach Thank you very much for the five star review and the comments on your recent stay with us. Please visit us again the next time you come to the island. Aloha Thomas Foti General Manager
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