"Needs to serve breakfast"
There was 4 of us in the room but not enough toiletries for all. The room was not thoroughly cleaned each day. The room was very small. The hotel should serve breakfast like most others in the area ans in the Hilton family of hotels.Genuine Hotels.com guest review
"A good location, near beach , shops, bus stops."
It is a great place to stay. Good location, concierge service was excellent , the food very good. My problem was that I arrived a day late and my room was given away even though it was paid for previously. They say that is their policy, that the reservation got kicked out. But, I was set up with a sub-standard room for the first night, and they did […] find a room similar to what I reserved for the remainder of the vacation. The crew was apologetic and accommodating . Read moreGenuine Hotels.com guest review
Response by Hilton Waikiki Beach Thank you very much for your five star review, I am thrilled to hear that you enjoyed your time and found our service to be exceptional. We look forward to your return visit. Aloha and Mahalo Thomas Foti General Manager
Hotel is nice and convenient to get to car rental, beach and shops. Not sure why the low ratings. Would stay here again.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for taking the time to write a review about your stay with us. I am happy to hear that you enjoyed your time, please visit us again. Mahalo Thomas Foti General Manager
"A couple of little things only"
Overall hotel and the room ware very good. The only issues I'd mention are: a bad TV signal/reception and the bed-side lamp not functioning properly. The TV picture and audio breaking up intermittently and quite badly on some programs - my wife's favorite "American Idol" especially. Other than that everything was very good and at the standard expected […] from Hilton. Read moreGenuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for your review. I am glad that you enjoyed your stay overall and would like to apologize about the issues you had with your TV, our Engineering Department is available 24hrs a day for future reference. Thank you for staying with us. Thomas Foti General Manager
"Nice hotel - Good service - Need more attention"
Our fridge was leaking and we had to wait almost a day and ask few times to get an additional one.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Thank you for the review. I do apologize about the issue you had with your fridge and I am sorry that it took so long to get attention to it. I will be sure to discuss this with the staff and use this as an example to better ourselves in the future. Aloha Thomas Foti General Manager
This is a fantastic hotel. I was pleasantly surprised and that doesn't happen often in Waikiki. It is two blocks off the strip but if you don't mind the walk I would definitely recommend this hotel! Staff was great also.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you very much for the five star review. I am thrilled to hear that you enjoyed your stay and thank you for mentioning our great location a fantastic staff. Please visit us again the next time you travel to the island. Mahalo Thomas Foti General Manager
"Nice But Not Top Notch"
The pictures of the rooms on line are a bit misleading. They probably used a special lens that made the room appear to be much bigger than they really are. The closet is in the bathroom which makes it inconvenient to access for two people trying to get dressed at the same time. The bathroom size was average. The shower was nice. Unless you want to be […] watched in the bathroom, be sure to pull the shades in the bathroom to the rest of the room. The bathroom amenities were excellent (towels, shampoo, etc.). We opted for the executive ocean side view which was not bad. The breakfast was very good and the evening appetizers were fine. From our room, it is too bad that the time of year we went was when the sunset was blocked by another building. Other than that, the view was very nice. The beach is about 2 blocks to the ocean and high end shopping along the beach is available for those who like that level of shopping. If you rent a car, the parking at the hotel is expensive per day. The concierge was somewhat helpful, but could have been better. All in all, it was a nice pleasant stay. Read moreGenuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for the review about your recent stay with us. I am glad that you had a wonderful time with us and around Waikiki. I hope you had safe travels back home. Mahalo Thomas Foti General Manager
Overall stay was nice. Pool was finished just as we arrived but there was still work being done. If I go back to save area I would stay at hotel again. Don't like the $25/night charge for parking. But you don't have any other choice.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for the review about your recent stay with us. I am glad that you enjoyed your time with us and we look forward to your next visit. Mahalo Thomas Foti General Manager
Bed was very comfortable. Disappointed that there was no safe. Towels were too small. Location excellent.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you for your review about the recent stay you had with us. I would like to inform you that all of our rooms are equipped with safes, they are located in the credenza underneath the television. I do hope that you enjoyed your time in Waikiki. Thomas Foti General Manager
The location was on spot, however, the room size was pretty small. They weren't Queen size beds, they were actually full size beds. The guest service was good. Hotel provided beach towels and fruits every evening at the lobby.Genuine Hotels.com guest review
Response by Hilton Waikiki Beach Aloha and thank you very much for the review about your recent stay with us. I am glad that you enjoyed our location and your time in Hawaii. Thomas Foti General Manager
"Great hotel, great area!"
My wife and I took the Hawaiian islands cruise,and booked this hotel for a couple of day after the cruise to see Honolulu. It's located perfect for getting around town. The local bus and trolley stops are right outside the door. Also, while not on the beach, your are one block from beach access. My only complaint was that the pool was shut down for […] renovation, and that was never mentioned when we booked our stay. Read moreGenuine Hotels.com guest review
"Nice. Just Not 4 Stars."
Nice...but definitely not 4 stars. Worst Hilton I've stayed in hands down.Genuine Hotels.com guest review
I wasn't overly impressed for the price. Not having a resort fee is cancelled out by the $25/night valet parking with no other options. None of the employees I interacted with were very enthusiastic. We had a clean room on one of the HHonors floors but the small bathroom had 2 windows with blinds in them that face into the room, which was a little odd. […] There was an annoying flashing light on the smoke detector. Nice balcony, although ours was missing a chair, and very short walk to the beach. The pool was under construction during our visit but you could use the pools of 2 nearby hotels. Restaurant inside is open 24/7. Read moreGenuine Hotels.com guest review
Pool under construction....No discount ?Genuine Hotels.com guest review
Everything was fantastic.Genuine Hotels.com guest review
Excellent location for the price just wish it included continental breakfastGenuine Hotels.com guest review
"Clean, comfortable, close to everything."
The valet parking works okay. The pool was down for repair. We didn't care for the window between the bathroom and the bedroom by the commode. But it's a very nice hotel.Genuine Expedia guest review
It is close to the beach but kind of far from the action. Very hard to access concierge for questions, there was only one person available and always busy with people for long periods of time. The pool was closed for renovations but not mentioned anywhere at time of booking, very disappointing. The room was great! Newly remodeled looked like with a […] nice little balcony. Picture online is misleading, looks like the hotel is on the beach but it's not, it is on a busy street behind. Staff were courteous. Overall good experience although I would probably try something else if I had to go back. Read moreGenuine Expedia guest review
"It was good."
It was good. The staff were polite and friendly. I didn't like the day that cleaners didn't give us towels and replenish our bathroom supplies.Genuine Hotels.com guest review
definitely below my expectations for a 4 star. They also shouldn't charge $175 per week for valet on top of you tipping the attendant every time you need your car for any reason.Genuine Hotels.com guest review
"Close to the Waikiki Beach"
Free pineapple and apple provided at the lobby. Although there is only valet parking at the hotel, there is another parking building just cross the street which is cheaper.Genuine Expedia guest review
"Very nice hotel in Waikiki"
very nice hotel in nice area.Genuine Hotels.com guest review
"Great Waikiki hotel"
everything went well. pool happened to be closed but used neighboring hotel's poolGenuine Hotels.com guest review
"I had roommates: Beetles"
Hotel in a great area. My room was clean. I met the cleaner one day, and he was very nice. The problem was insects. Not bedbugs, thank goodness, but some sorts of little beetles. LOTS of them.Genuine Hotels.com guest review
Good value, good location. reasonably close to the beach.Genuine Expedia guest review
This Hotel is not 1 block from the beach its 2. Way to much traffic and noise from the main street below. Located in the most popular spot, so the beach ( that takes 15 minutes to get to walking) is swarming with people. Pool had limited sun because of high walls and the tall buildings blocked the views. The pool was very small. Had to go to different […] floors to get Ice. Would not stay there again as it just seemed to be so much work to get to the beach! Read moreGenuine Expedia guest review
"Wakiki Beach before flying home"
It was a nice place to stay and close to the beach and shopping.Genuine Hotels.com guest review
Great hotel. Easily walkable to beach & surrounding shops, restaurants, etc.Genuine Expedia guest review
Good location of the hotel, but it needs a little update.Genuine Hotels.com guest review
"Good location friendly bell desk!"
Guys I am still waiting for these debits on my card to be 'unheld' - what are they for and why are you holding them please? I paid for my room service in cash on checkout!! 24 Dec 2014 PENDING - HILTON WAIKIKI BCH HOT HONOLULU HI , 1223 LAST 4 CARD DIGITS 0281 -$89.00 $0.00 23 Dec 2014 PENDING - HILTON WAIKIKI BCH HOT HONOLULU HI , 1223 LAST 4 CARD […] DIGITS 0281 -$61.54 Read moreGenuine Expedia guest review
Excellent.No complaint.Genuine Hotels.com guest review
bell desk and concierge very helpful. Check-in was painfully slow and the lady was quite annoying. Beds comfortable, room cleanliness was below average. No bathtub just a shower stall. Walls are thin so you can hear noise in the halls and other rooms. Pool is small.Genuine Expedia guest review
"Great loc. for Waikiki, nice room, friendly staff"
We had the upper level room (35 floor), which came with breakfast. This was nice for starting off the day. We spent 5 days including christmas. Waikiki was packed but the hotel didn't feel over crowded. Walk to the beach is a quick 5 min. We had a squeaky pipe on the toilet, and even with the christmas rush they quickly got us another room. Staff is […] friendly and helpful, room was clean, and plenty big for 2 adults and 2 kids. The mountain view was nice too. Only complaint is the elevators, they are timed to close too quickly, and it was always a fight to get everyone in. Other then that would not mind staying there again. Read moreGenuine Expedia guest review
"Good except food amenities"
This is my third hotel in Honolulu and third in terms of preference. Hyatt and Marriott on the Kalakaua Ave are better. Sheraton has nice facilities but further away from the Waikiki Beach. Location – so so. It is in the Waikiki area (not far away like to other Hilton) this is a plus. However, it is one large block away from the beach and the Kalakaua […] avenue where all the action is in Waikiki. Rooms – good. Average size. All rooms have balconies; try to get beach view to enjoy it. Walk-in shower. Closet is somewhat oddly located in the bathroom. Wi-Fi with pay. With about 33 floors 6 elevators get quite busy. If you have a late flight, you can check out at noon go into town or beach and come back to the hotel (after 3 pm) to shower, freshen up in a 1-hour courtesy room before you leave to the airport. Nice. Service – very good. Almost everywhere, courteous and fast service. Amenities & food – bad. The hotel does not have its own restaurant that you can have walk-in breakfast. I travel a lot and have never seen this. There is an independent restaurant MAC 24/7 in the building that requires reservations for everything including breakfast (which is a la carte only no buffet)! Although food is not bad booking breakfast on vacation does not work for me. There is a nice coffee & snack station but is it closed most of the time (not clear why). There is a mediocre pool on the 10th floor. Overall facilities outside the rooms are disappointing. Read moreGenuine Expedia guest review
"Not a bad place to stay"
Spent almost no time in the room other than to sleep. Food was good. Didn't like having to pay for wifi in the room. Easy walk to beach. Had trouble with a shuttle going to the other Hilton, but this wasn't the hotel's fault...just make sure that when booking tours that you are very clear as to which Hilton you are in.Genuine Hotels.com guest review
"Great Location close to beach"
We had a great short stay, arrived in town early from a flight and the staff were lovely enough to put us in our room 3 hours early which enabled my daughter and I explore wonderful Waikiki. That itself was a bonus especially after a long flight. 2 min walk from the beach and good location of the beach, especially with young children.Genuine Expedia guest review
"Hilton Waikiki beach stay."
Family of 4. Room had two 2 full beds but plenty of room for luggage and bathroom was spacious. Very clean, nice and affordable with 1 block to Waikiki beach.Genuine Hotels.com guest review
"Great hotel and great location"
Perfect stay close to everything hotel clean and comfortableGenuine Expedia guest review
The staff was outstanding and the friendliest I've encounter. Every morning I looked forward to going down stairs and saying hi to the parking attendance and the bell guys. Can't wait to revisit for some Fun and Sun!Genuine Expedia guest review
"Nice Waikiki hotel"
Nice & clean. Rooms are a little small, but view is fantastic.Genuine Hotels.com guest review
"Pleasant surprising hotel"
We booked this hotel based on Expedia ratings and prices. We were actually surprised by many aspects of the hotel The restaurant lacks atmosphere, but has great food for breakfast, lunch, and dinner. Service at the restaurant had a small town feel, with very friendly staff that really did their best to please. The rooms are a bit small, but very comfortable. […] We had the ocean view on the 32nd floor that was quite uplifting, especially in the morning. Block out shades really work, so you can wake up when you want. We requested a refrigerator that was really handy since the ABC store is very close and had all we needed for drinks and snacks. It was December, so the combination of wind and shade made the pool relatively unpopular, but the beach is only one block away. By the way, it is difficult to tell which is the Hilton in the photo. It is the center tall hotel behind the church, oriented so that half the rooms look directly at the beach and the others overlook the mountain and golf course. Not a bad view anywhere above the 10th floor. The Concierge is an "Expedia local expert". Did a great job for us. Shows and restaurants are very close Read moreGenuine Expedia guest review
restaurant, i think named "mac?", served us too much. each order we made came out too big for two of us....Genuine Expedia guest review
Wonderful stay at Hillton Waikiki Beach. The staff were great and the location is good.Genuine Expedia guest review
Nice hotel but it's not on the water. You can see the water from the balcony. It's at the end of Waikiki. It was a great place to sleep because I have locals who took me around. Breakfast was good. My only disappointment is that they have bar soap and no shower gel :( other than that it was good.Genuine Expedia guest review
"Great hotel for the price"
It was a beautiful hotel for a great price. The only problem was that our room was adjacent to the elevators. While the sound was unnoticed after a day or two, it sounded like a faraway airplane at first.Genuine Hotels.com guest review
"The quieter end of Waikiki"
Our oldest is a freshman at the University of Hawaii and my younger son and I went out at Thanksgiving to see him. This was the perfect hotel! It is on the quieter end of Waikiki near the zoo, and is two blocks off the beach. There are plenty of restaurants nearby and the hotel restaurant, MAC 24-7, even offered a Thanksgiving dinner! Our room on the […] fourth floor overlooked the garden and koi pond and was quiet and peaceful. The lobby staff were welcoming and Housekeeping kept our room sand free and even on the nights when I had both boys stay, the room was large enough not to feel crowded. We were always offered bottles of chilled water when we went out in the car, and the garage staff always had a smile. Their pool deck on the 10th floor is often in the shade, so if you want a tan, Waikiki beach is better, but if you are avoiding the sun, a shady pool deck might be a big plus. I would definitely stay here again! Read moreGenuine Expedia guest review
"Great hotel near the beach"
We stayed here on a one-night stopover. It was within a couple of blocks of the beach. Comfy beds and nice facilities.Genuine Hotels.com guest review
Parking was expensive and not very convenient to the beach.Genuine Hotels.com guest review
Ad made it look like it wa on the beach & it wasn't.Genuine Expedia guest review
Great time , great staff, very close to shopping & beachGenuine Expedia guest review
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