All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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2169 Kalia Rd, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,300 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Excellent Hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked a partial ocean view and they upgraded us to a ocean front room on the 6th at no charge. This was our first time to Waikiki and Outrigger made it a great experience!! The hotel, view, room and staff were excellent!!
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha JOY & Mahalo for choosing to stay at the Outrigger Reef Waikiki Beach Resort! Thank you for taking the time to share your experience on Expedia. We're delighted to hear that you enjoyed your ocean front room. The staff prides itself on providing superior customer service and I will share your positive review with them We look forward to servicing you again very soon. Mahalo!
2 night romance trip May 27, 2015
Joy
US
4.0 / 5Excellent
"Bait and switch"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
They switched my room from 3 beds to 2. It did have oceanfront instead of oceanView but there was no way to know what price difference was or what larger room would have looked like. Hotel at edge of Waikiki Beach but there is a walkway to main action.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort. I am glad to hear that you reserved an Ocean Front room, which is one of the closest room to the water in Waikiki. Our Ocean Front rooms are configured with a king bed and a sofa bed, or two double beds and a sofa bed. The One Bedroom Ocean Front Suites have a king bed and a sofa bed in the leaving room, a 3 person Jacuzzi, two separate bathrooms, leaving room and a dining room. Thank you once again for staying in an Ocean Front room and for taking the time to write this review. Aloha
2 night family trip Jun 16, 2015
Richard
US
5.0 / 5Outstanding
"Meeting in Hawaii"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic spot on Waikiki beach close to convention center and beach strip. Hotel was nice, amenities were available, staff were very friendly and happy to send you off the property for something better.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Todd, We are so glad that you enjoyed your stay at the Outrigger Reef Waikiki Beach Resort. Thank you for your five star review and we hope that you can return again soon. Mahalo!
6 night business trip Jun 12, 2015
todd
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed our stay at this hotel. The room was nice and clean. Loved the location right on the beach. Walking distance to shops on Waikiki.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
3 night romance trip Jun 11, 2015
mimi
US
4.0 / 5Excellent
"Does a combination of everything well. Superb!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel combination of: location, beach front access, facility, food, shopping, and things to do. Room is tasteful, beds are comfortable, everything up-to-date, and comfortable. I'd definitely stay there again! One of the better hotels for the money in Waikiki.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
3 night business trip Mar 17, 2015
Jefferson
US
5.0 / 5Outstanding
"Great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
From start to finish the hotel was great! We checked in at 9:30 AM. they upgraded us to a lovely ocean view room. Told us the room wasn't ready and gave us free tickets to the aquarium while they got it ready. Although the room was very nice, it does need some updating. The beach restaurant made it fun to eat around the pool. Everyone was pleasant and accomodating. It was easy to get transportation to any place you wanted to go. The beach is right at the doorway. But it's very narrow and crowded.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the staff and the location. Thank you once again for taking the time to write this review. Aloha
3 night romance trip Jun 6, 2015
Michael
US
5.0 / 5Outstanding
"Stay too Short"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Were upgraded to a nicer room selected for beach, disappointed with rocks and course sand just a few feet into the water Shorebird meals a good value very friendly staff provide a room to freshen up after checking out and before catching plane
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha John & Mahalo for choosing to give the Outrigger Reef Waikiki Beach Resort a try! Thank you for taking the time to share your experience on Expedia. We're delighted to hear that you enjoyed your hotel room and the Shorebird restaurant.Our goal is always to enhance our guest's stay and we appreciate your many kind words on your review, which I will share with the staff. We can't wait for your return on a much longer stay...Mahalo!
2 night romance trip Jun 6, 2015
John
US
5.0 / 5Outstanding
"Nice hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great. We had 2 teenagers with us, and wanted to be where the action is. So the location was perfect. The hotel was very nice!
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to stay at the Outrigger Reef on the beach. I am very happy to know that you enjoyed the hotel location. We look forward to welcome you back to the shores of Waikiki. Mahalo (Thank you) for taking the time share your experience with us. Aloha
5 night family trip May 24, 2015
Cami
US
5.0 / 5Outstanding
"Excellent stay - good choice for Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent choice for Waikiki Beach. Clean, comfortable, several restaurant options in the hotel and many options within walking distance. Beautiful views of Diamond Head and fabulous sunsets. Reminder, though, that all beaches are public so there's no drinking alcohol :-( and hotels do not offer beach chairs - private companies rent chairs and umbrellas and it's very expensive - $40 for 2 chairs and 1 umbrella for 4 hours. If you're staying for more than a couple of days, it's worth buying a couple of cheap beach chairs and leaving behind when you depart.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Catherine & Mahalo for choosing to stay at the Outrigger Reef Waikiki Beach Resort! Thank you for taking the time to share your experience on Expedia. We're delighted to hear that you found our hotel to be clean & comfortable. Im also glad to know you enjoyed the hotels restaurants and liked our location. Mahalo again!
2 night family trip May 24, 2015
Catherine
US
5.0 / 5Outstanding
"View that cannot be forgotten beautiful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful day and evening after returning from the cruise, the facility and location is absolutely wonderful and the location on the beach with a fantastic view. The staff was friendly and helpful. We ate lunch at the ocean house resturant and we had a delicious lunch with a priceless view.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Thomas
US
5.0 / 5Outstanding
"Fabulous Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Glad we chose this hotel ! Loved the room , staff , bed , concierge service ,. I had read going into this that the stretch of beach in front was too small , but we actually loved that because it felt secluded from other parts of crowded Waikiki !! The food was ok , loved being able to grab a bite to eat with either ocean view or local entertainers by the pool restaurant . we had a city room view which was nice , but there was city construction going on outside the hotel .Not a big deal because we were up and out early enjoying the island . All in all we would most definitely choose outrigger reef again
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the entertainment and the location. Thank you once again for taking the time to write this review. We look forward to welcome you back. Aloha
7 night romance trip May 12, 2015
Kelli
US
4.0 / 5Excellent
"Great day in Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was full so we were upgraded to an ocean front room, which was wonderful. Informed the hotel that we were there for our anniversary, so to our surprise when we returned to our room, there was a bottle of chilled champagne with two glasses. The champagne was great. Walking distance to shopping and restaurants. Was very disappointed in the restaurant at the hotel. Location is beachfront.
Genuine Hotels.com guest review
1 night romance trip Mar 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed the hotel and plan to stay there again.
Genuine Hotels.com guest review
6 night family trip Mar 29, 2015
Alan
US
5.0 / 5Outstanding
"Best spot to stay in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and thank you for your comment that the Outrigger Reef Waikiki Beach Resort is the best spot to stay in Waikiki. We hope you can return again soon. Mahalo!
1 night trip Apr 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Quality hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding. Great view. Highly recommend it.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
1 night family trip Apr 7, 2015
Gerald
US
5.0 / 5Outstanding
"Afordable heaven..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I don't know what I was expecting but it more than met my expectations. The rooms, service, restaurants, happy hour ($5 mai tais and a live band) and overall friendliness of the staff puts this hotel right up there with the best. The food and the buffet are spot on. The only downside (and it's not that bad) is the small strip of beach right outside the beachside restaurant but it's a couple minute walk to beaches that have more than enough room for the masses. I was really impressed with how updated the rooms were. From our balcony we could see a small sliver of the ocean but a panoramic view of the park. Included was a small refrig. Good to keep all the beverages (alcoholic and non-alcoholic) you bought cold and icy. The ice machine was on our floor and I think all floors come with one. Turn down service every evening and the beds were so comfortable. Free wifi but connection service was "so so". All in all I would stay again in a heartbeat and as a matter of fact, already booked the next stay!!!!
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
8 night family trip Mar 11, 2015
Paul
US
5.0 / 5Outstanding
"One night in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Upgraded room, fast check-in, great location, helpful concierge - highly recommend.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the high recommendation. Thank you once again for taking the time to write this review. Aloha
1 night family trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel, On the beach."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a pleasant stay at this hotel but we booked an "Ocean View" room and this view was only from the veranda and not at all from the room. Felt a little cheated! Hotel is conveniently located, though at the end of the beach stretch. We now know why it is called "the reef", as the stretch of beach outside the hotel is all reef and not so suitable for swimming unless you don't mind getting cut up a bit. Shops are very close by, as well as having shops, convenience stores and a Starbucks on premises. There are three restaurants on site. Shorebird and Ocean House had good food (except breakfast), Kani Ka Pila Grille didn't. Service was slow in all restaurants and not particularly friendly. Hotel Staff were all very helpful and friendly. Pool is nice (salt water) but very deep so not suitable for small kids.Nice Jacuzzi. Hotel provides towels for both the pool and the beach, which is great. Bathtub is too shallow to be a tub and shower a little weak. AVOID the "Wyndham" counter! They have it set up so that it looks part of the hotel and pretend to give advice, as they are next to the information and tours counter. It is staffed by students who are from out of town and basically don't have a clue. They will offer you a free breakfast at the hotel restaurant and discount coupon if you listen to a "time Share " presentation. DO NOT FALL FOR IT. The breakfast is really not worth it nor is it worth wasting half your day listening to the BS they try to feed you.
Genuine Expedia guest review
Other trip Apr 4, 2015
Alohamaloha
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the experience. Close to the beach. Friendly staff, great room service, very clean, well orgsnized
Genuine Expedia guest review
Other trip Apr 3, 2015
michelle
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great for family, right on the beach and walking distance to many stores. Perfect setting for sunrise and sunset pictures. Very affordable for a family of 4.
Genuine Hotels.com guest review
2 night family trip Mar 28, 2015
Vincent
US
4.0 / 5Excellent
"Good hotel with everything we needed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everything we needed for a quick getaway. They were able to easily accommodate an early check-in on arrival with no hassle. Enterprise rent a car was located in the hotel which allowed us to easily rent a vehicle for an unexpected one-day journey to the north shore. Not located on the prime part of Waikiki beach (which was just fine due to the crowds) but still ocean front which was beautiful. The Ocean House and Shorebirds restaurants were perfect and easy for a quick ocean-side meal or drink.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Steve! The staff and Management of the Outrigger Reef Waikiki Beach Resort would like to take this time to thank you for your kind remarks about our hotel and your stay with us. We try our best to accomodate all early check ins as much as possible and were happy to see that we were able to provide you with a room upon arrival. We look forward to your return visit and until then, a hui hou (until we meet again).
Other trip Mar 31, 2015
Steve
US
4.0 / 5Excellent
"Nice hotel on the beach"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good structure on the Beach, really near to the principal restaurant and shopping centers of Waikiki. Not really good the attention of the staff.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Paolo, Thank you for taking the time to review your recent stay with us. It’s nice to know that you enjoyed our ideal location on Waikiki beach and close to restaurants and shopping area. We apologize if we did not meet your service expectations and we hope you will return again so we will have another opportunity to show you our hospitality. Mahalo and Aloha.
Other trip Mar 29, 2015
Paolo
US
5.0 / 5Outstanding
"Outrigger A+"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel. Right on the beach. Comfortable beds.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort! We appreciate you taking the time to share your experience. We’re delighted to hear that you enjoyed your room accommodations and the location of the property on the beachfront in Waikiki. We look forward welcoming you back real soon!
1 night family trip Mar 21, 2015
jason
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Baby toddler running around upstairs could be heard, walls and floors too thin,not soundproof,
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha & mahalo (thank you) for taking the time to share your review of our hotel on Expedia. We were happy to see that you enjoyed our hotels location. Again, thank you for your kind comments and we look forward to your return visit.
Other trip Mar 27, 2015
A Traveler
US
4.0 / 5Excellent
"Nice 2 nighter"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfectly fine room, although perhaps a bit dated. Nice pool, very close to beach.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Jeffrey, Thank you for your review of your recent stay at the Outrigger Reef Waikiki Beach Resort. We are glad that you enjoyed your stay with us and we hope you will return again soon. Mahalo and Aloha!
2 night family trip Mar 20, 2015
Jeffrey
US
5.0 / 5Outstanding
"Inviting hotel, not so inviting beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel itself and service was great. My only complaint would be having to pay to sit on the beach, and the rocky (reef) ocean floor.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo (thank you) for taking the time to compliment our hotel in the review you recently submitted with Expedia. It is indeed gratifying to know that the efforts of our staff do not go unrecognized. We are always pleased when our guests take the time to share their experiences, both positive and negative. Like any other resort we have our share of challenges, and our guests’ feedback provides us with valuable insights regarding the quality of our service and facilities. We hope we will be your hotel of choice should you plan to return to Waikiki in the future. A hui hou (until we meet again)!
4 night family trip Mar 17, 2015
A Traveler
US
3.0 / 5Good
"O.K. for some."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was O.K. but too much hula, glitz, and selling timeshares and skin care products for us. We were on the 6th floor and heard all the music from the constant hula until late at night. Fortunately, I had ear plugs and I used them! The part that made us very happy was they allowed us to occupy the room asap rather than making us wait around until check in time. We had an early arriving flight.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to tell us about your stay. We take pride in perpetuating our Hawaiian culture through music and dance (hula) by offering nightly entertainment at our pool side restaurant, Kani Ka Pila Grille. We hope our visitors are able to share in this experience and to make lasting memories to take back home with them. Mahalo and Aloha, Sheryl T. (Assistant General Manager)
4 night romance trip Mar 14, 2015
Vert J
US
5.0 / 5Outstanding
"Aloha"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good hotel !
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and Mahalo for your five star review. We thank you for your positive comment.
7 night romance trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Very Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great time here. The only downside was the constant pushing of the timeshare resort. We told them no for 2 days but one lady would even holler across the lobby at us and try even harder. M husband finally gave in and we did it for a gift. Then when we told them no we wouldnt buy it 1 man was very stubborn and didnt like me saying no alot.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Diane and Mahalo (thank you) for taking the time to compliment our hotel in the review you recently submitted with Expedia. It is indeed gratifying to know that the efforts of our staff do not go unrecognized. We are always pleased when our guests take the time to share their experiences, both positive and negative. Like any other resort we have our share of challenges, and our guests’ feedback provides us with valuable insights regarding the quality of our service and facilities. We hope we will be your hotel of choice should you plan to return to Waikiki in the future. A hui hou (until we meet again)!
Other trip Mar 18, 2015
Diane
US
4.0 / 5Excellent
"fun in the sun"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
great hotel, lots to do nearby, narrow beach.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Jerrold and Mahalo for your four star review. Im delighted to read that you found our hotel to be great and that the hotels location met your needs. We do hope you choose our hotel again when visiting the islands.
3 night romance trip Mar 4, 2015
jerrold
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms were very nice, beautiful woodwork. Comfortable bed.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha WY and Mahalo for your five star review. I am delighted to read that you found our rooms to be nice and that you specifically liked the woodwork. We do hope you stay with us again.
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Like staying with family- in a good way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the facilities and would stay there again.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and Mahalo for your five star rating on our hotel. I am delighted to read that you enjoyed the facilities and most of all that you would stay with us again.
Other trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun, fun, fun."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fun, fun, fun.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and Mahalo for the five star rating! I am so glad that you had FUN, FUN, FUN. We do hope you visit our hotel again in the near future.
8 night trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel of my dreams"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service reception - bar - housekeeping everything was perfect
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Daniela & Mahalo for the five star review! I am extremely delighted that our services we provided were EXCELLENT! i will share your feedback with the Desk, the Bar and with our Housekeeping Staff.
2 night trip Feb 16, 2015
Daniela
US
4.0 / 5Excellent
"Except for a few minor things, a great stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had difficulty locating the hotel with GPS, but it is in a great location right in the heart of Waikiki. The toilet constantly ran and even flooded the floor a few times. We did call maintenance once and they came up right away and fixed the issue but it came back the next day. We had 2 different balconys off our room and they both had awesome views. The Shorebird restaurant had a great breakfast buffett and an amazing view. We were able to walk to all of the locations we wanted to see in Waikiki.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Amy and Mahalo for your four star review on our hotel. We appreciate your feedback. I am delighted to read that you enjoyed our hotels location and our restaraunts. We hope you choose our hotel again when visiting the islands.
2 night trip with friends Feb 20, 2015
Amy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stay was great! Clean rooms, clean hotel. Starbucks in lobby was convenient. It was also nice to able to walk out the back door and have the beach right there. They also have the courtesy rooms. By that I mean our last day we had to check out at noon but we didn't have to be at the airport till the evening. They stowed our luggage, we got a few more hours at the beach and then you just go to the lobby and ask for a hospitality room. It was very convenient to have that option to freshen up before getting on a long flight.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha & Mahalo for your four star review on our property. I am delighted to read that you enjoyed the facilities of our hotel & that you were able to utulize our hospitality room to freshen up. We thank you for your feedback & hope you choose our hotel again when visiting the islands.
Other trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Hard to beat."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was larger then I expected. The music, the beer and food tops.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the high recommendation. Thank you once again for taking the time to write this review. Aloha
2 night romance trip Feb 27, 2015
Gary
US
5.0 / 5Outstanding
"Great stay in middle of waikiki"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Four nights in a dream location. Spectacular views from ocean view rooms. Activities including surfing, water bikes, snorkeling right outside. Live music in the evenings next to the pool.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the high recommendation. Thank you once again for taking the time to write this review. Aloha
Other trip Mar 3, 2015
Mark
US
5.0 / 5Outstanding
"The Only Place To Stay In Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love to stay here even for a 1 night stop over Fantastic service absolutely the best place to stay. We have stayed in their ocean front rooms and the views are spectacular. Would highly recommend this for a holiday to remember.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Tracy & Mahalo for your five star review. I am delighted to read that even though you stayed one night you thoroughly enjoyed your holiday. I will share your feedback with the staff.
1 night romance trip Feb 27, 2015
Tracy
US
5.0 / 5Outstanding
"The perfect family Hotel. Affordable price. Clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Affordable price thru Expedia, with up grade room Pool and partial Ocean view. City life for day and night time, safe walking. With a pool in the middle and Ocean beach on the back. Good happy hour prices next to pool. Chair massages in the lobby, Dennys across street on the corner. Sorrounded with restaurants.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Lupy, Thank you for posting your 5-star review of your stay at the Outrigger Reef Waikiki Beach Resort. We are glad that you found our resort perfect for your family's needs. Please come back again soon. Mahalo and Aloha!
Other trip Feb 28, 2015
Lupe
US
5.0 / 5Outstanding
"Waikiki heaven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, awesome staff and an enjoyable vacation right on Waikiki beach.
Genuine Expedia guest review
Other trip Feb 27, 2015
Alex
US
5.0 / 5Outstanding
"Nice hotel with good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good and easy location with good restaurant near by. Nice and comfortable.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Joe & Mahalo for taking the time to review our hotel. It is great to read that you enjoyed our hotel's location and that you found us to be nice & comfortable.
Other trip Feb 25, 2015
Joe
US
5.0 / 5Outstanding
"You have to visit Hawaii to no how beautiful it is"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very beautiful experience, more than I imagined, if this is your trip to the Aloha State I couldn't recommend a better place to stay!
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Ayana! Mahalo for your five star review & taking the time to share your experience at our hotel.
2 night family trip Feb 20, 2015
Ayana
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were upgraded to a suit. It was lovely. And rooms were quit
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"A little expensive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Obviously a little expensive. But expected your in Hawaii! Hotel has gone thru some serious renovations and it looks great. The rooms are bigger and WAY better beds. The hotel will be adding another tower is what I'm being told in the next few years. The only notch was the restaurant a little dark for my taste, but good overall.
Genuine Expedia guest review
Other trip Feb 22, 2015
John
US
4.0 / 5Excellent
"Beautiful Property With Horrible Beds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
On arrival and check in, staff and employees were absolutely wonderful! The overall property is gorgeous, the amenities offered are superb! We enjoyed wonderful meals on the beach and the pool and spa are delightful. However, if you were looking for a comfortable bed to let your head at night, this is not the property for you! The only downside we experienced was sleeping on a mattress where you can feel each and every spring, and that seems to have been there over a decade.
Genuine Hotels.com guest review
3 night trip with friends Feb 15, 2015
Mark
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
My 10th time to waikiki but my 1st stay at the reef. Why did I stay anywhere else? Our 1 bedroom suite was amazing
Genuine Venere guest review
Other trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best time ever! We stayed there two years in a row, and we're coming back next year!!
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
4.0 / 5Excellent
"On the beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location. Would definitely stay here again.
Genuine Expedia guest review
Other trip Feb 11, 2015
Happy
US
5.0 / 5Outstanding
"Great location and a nice selection of activities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the resort for a week before taking a cruise. Everyone was very helpful and very friendly. We loved staying here.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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