All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2169 Kalia Rd, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,294 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.7
4.0 / 5Excellent
"Great but...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I love this hotel on all levels..location, room, pool, service. During my stay, I noticed some things that could use improvement though. The business center was meager..not even a printer that copied or faxed (I needed to do this). The ShoreBird restaurant is so great on the beach but the tables are always sticky-not dirty-just sticky. I think its the finish on top. Also, the buffet food was not all good and could be with a little tweeking. Just cause its a buffet, the quality should not be neglected. However, I would definitely stay there again.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Donna! Thank you for showing us love and for the constructive feedback! We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort, soon.
4 night family trip Jan 19, 2015
Donna
US
4.0 / 5Excellent
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay. A little expensive but I think that was because I was paying for the location.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Randall! We're glad you enjoyed your stay and look forward to welcoming you back soon.
3 night romance trip Jan 21, 2015
Randall
US
4.0 / 5Excellent
"THE HI LIFE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was too short
Genuine Hotels.com guest review
3 night romance trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice and closed to beach. Good food and nice weves"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a good and nice stay. good resturangs and nice musice
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo for your 5star rating! We hope you enjoyed our nightly Hawaiian music at Kani Ka Pila Grille and look forward to welcoming you back soon.
Other trip Jan 28, 2015
Egon
US
4.0 / 5Excellent
"would recommend ....great beach access!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was very nice...bit pricy, but great location with beach access! The restaurant was ok...not great.... One of the biggest complaint was the temperature of the swimming pool....it was not heated and was absolutely freezing! Unable to use because it was so cold! We recommend this hotel and will stay there again...
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Dr. Robyn and thank you for your feedback as we are always looking for ways to improve our resort. We look forward to welcoming you back, soon.
1 night romance trip Jan 16, 2015
Dr. Robyn
US
4.0 / 5Excellent
"very close to the Waikiki beach"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is located at the Waikiki beach where we could do a lot of things. But at wednesday night there was such a loud music show, we could hardly get asleep. Otherwise okay.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Iree and thank you for your review. We're glad you enjoyed all the fun that Waikiki has to offer and we hope you can come back to visit Hawaii soon.
Other trip Jan 25, 2015
Iree
US
2.0 / 5Fair
"Dated hotel, indifferent/ poor service"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We were assigned a room that had clearly been smoked in. While we were quickly reassigned a hotel on complaint, the room should not have been assigned without prior cleaning. When our bags did not arrive at the new room, we checked with reception three times and were assured each time that bell staff had been notified. We needed to go out, and checked with bell staff on the way. The bell staff had not been advised of the new room number by reception, and were waiting ready to deliver the bags. Reception staff were difficult to deal with, and passively rude. The hotel is dated, with at best average facilities. Only positive attribute is its location near beach. Pricing reflects beach location.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Marianne, We are very sorry for the miscommunication you experienced while staying with us and we will look into it and address with the appropriate departments. Thank you for your feedback as we are always looking for ways to improve our property. Mahalo Nui Loa.
Other trip Jan 24, 2015
Marianne
US
5.0 / 5Outstanding
"Fantastic room, location, hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was great, big room with great amenities! Would definately stay here again. Pool was huge and food and dribk servide by the pool was soo handy!! Love it here
Genuine Hotels.com guest review
4 night romance trip Jan 14, 2015
Hayden
US
4.0 / 5Excellent
"Beach and shopping bliss"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is beautifully located on Wakiki beach & very convenient to local shops & restaurants. Of note is the restaurant inside the hotel, "The Shorebird" which offered breakfast & lunch buffets.The staff was wonderful-accommodating & friendly. The rooms were large comfortable & the bed above average for a hotel. Don't hesitate to get a city view room, we had an amazing view & a little balcony to sit on, where we did actually have a partial ocean view of a marina & a park & a skyline of tall buildings which was stunning at night. The noise level was not too bad. If you open up the huge slider, you get a nice Hawaiian breeze and can sit on the balcony. I have 2 relatively minor complaints. The first is the elevators. The doors close extremely quickly & are difficult to hold open. It's too easy to miss it or to separate your party there. The other complaint is about aggressive marketing by stores inside the hotel. One was once of those cosmetic stores who try to suck you into the store by offering a free hand lotion sample. Each time we went past, a saleswoman would chase us down trying to give me a free sample & didn't like to take no for an answer. Now imagine walking by this same store several times a day to go to the beach or a restaurant or to other parts of the hotel. We loved our stay, I just hope they tweak those 2 problem areas.
Genuine Hotels.com guest review
8 night family trip Jan 8, 2015
June
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Small beachfront. Mediocre expensive food.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
1.0 / 5Poor
"Bad wifi connection"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Reception Staff not friendly Wifi connection up and down
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing Outrigger Resorts. We sincerely apologize that you didn't feel our friendly hospitality since that is what we pride ourselves in. We are addressing the WiFi connection and hope you will consider giving us another opportunity to host you in the future.
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Book it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
If you're looking to stay on the beach, I highly recommend this place.
Genuine Expedia guest review
Other trip Dec 28, 2014
Pablo
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good location on the beach. close to beach walk and restaurants on site are nice. Clean and nice atmosphere. Their information book said the car rental facility in the hotel was Hertz (the coupons they give you are for enterprise) but come to find out evidentially the car rental on site is actually enterprise, found that out the hard way which sucked in the long run, but oh well I guess...overall, if I was ever going back to Oahu I would probably stay here again.
Genuine Expedia guest review
Other trip Dec 24, 2014
tk
US
4.0 / 5Excellent
"Nice hotel, very close to the beach and shopping."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel with decent restaurants. Many other restraunts and bars within walking distance. Pool closes early around 9, but other than that it was a great place!
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and thank you for your review! Our pool hours are 8am to 9pm leaving us adequate time to service and maintain the area without too much disruption to our guests. You are right, we are close and convenient to many restaurants, retail and entertainment and hope you were able to create many experiences during your time in Waikiki!
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel at the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is really nice, clean and quiet. You can access the own little beach directly from the lobby, it is located directly next to Fort Derussy Beach Park with plenty of more beach space. I think the location of the hotel is actually a big plus, its a little off the main road on the waterfront, so you don't have a lot of car traffic around that area, but you're still close (easy walking distance < 5min) to shopping centers and restaurants.The pool area is nice and clean as well, staff is friendly, overall, we had a very good time at the Outrigger Reef. If you consider renting a car for the time of your stay, the hotel offers only Valet parking (35$/night).
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel, close to the beach. Slightly outdated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room: We took the partial ocean facing view. Wish they gave us a better 'partial view.' The room is spacious but the bathroom is a bit old. Location: Its at the beach, which is amazing. and also close proximity to loads of restaurants and bars in Waikiki. you don't need a car, everything is within a few blocks. Service: The staff is great overall right from the bar tenders, to servers to housekeeping staff Food: Would have preferred better food quality and variety. It has the typical american fare, but nothing was outstanding. The restaurants are a bit old and outdated. Amenities: Pool and other facilities are good, they have hot tubs too. Overall good hotel and value for money.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing our resort over the many you could have selected from in Waikiki! We apologize that we couldn't give you a better view of the room but we hope to have satisfied your other expectations. We hope you make it back to Hawaii and Outrigger Resorts soon!
Other trip Dec 21, 2014
Dee
US
5.0 / 5Outstanding
"Awesome place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel..great location and atmosphere. Rooms were clean and after checking out at 700am and our flight wasn't until 1100pm they let us use a room later in the day to shower... etc. before heading to the airport.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo Chris! We hope you return to Hawaii and Outrigger Reef Waikiki Beach Resort soon!
1 night family trip Dec 18, 2014
Chris
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very nice hotel, right on the beach and very close to the shopping area. The hotel staff was very helpful and friendly and the room was very nice. We arrived early in the morning so since our room wasn't ready yet, they let us use a hospitality room to change. I would definitely recommend this hotel.
Genuine Expedia guest review
Other trip Dec 20, 2014
Pat
US
5.0 / 5Outstanding
"Best Hotel In Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this hotel & I will stay here again
Genuine Hotels.com guest review
2 night business trip Dec 2, 2014
Carolyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very good place to stay. It being on the beach and in the middle of town was optimal.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
"One of the best place to stay in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very pleased with our stay. Every staff (valet, front desk, room cleaners, store employee, Shore Bird restaurant staff) greeted us with a smile and kind words. The room was exactly like the pictures show and was clean and spacious. The lanai is rather small, but who cares......the beach is right outside to sit and get fresh air! The hotel may not be on the main strip, but it's not a far walk and there's so much to look at while your walking. I would stay here again and would recommend it in a heartbeat.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Robert
US
5.0 / 5Outstanding
"XTerra Trail Run World Championship Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location, gracious staff, comfortable rooms. Step out of the lobby onto the beach.
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good hotel, in a quiet area. Close to main avenue, on the beach, bus stop half blobk. Alamoana mall 10 minutes by trolley. Very comfortable rooms.
Genuine Expedia guest review
Other trip Dec 13, 2014
Yosef
US
4.0 / 5Excellent
"Nice hotel, close to beach, good restaurants."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Only complaint was the view from our room looked out at the adjoining hotel, 20 ft away.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have been to Hawaii several times and this is by far the best hotel I have stayed at so far. The pool is a good size and wasn't to crowded. I was able to find a lounge car with no problem and the staff that served us by the pool was great. There is music nightly by the bar/pool area which was very nice. It is right by the beach which is nice.
Genuine Expedia guest review
Other trip Dec 9, 2014
Karyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We especially liked the location of the hotel so close to the beach
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Wow, wow, wow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WOW! What a hotel. Right on the beach with NO Resort Fee!
Genuine Hotels.com guest review
3 night trip Nov 29, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The room described on-line was not the room I expected. View of the pool would have been better and cheaper
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the Beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The only thing I hated about the hotel is that the pool was extremely cold and it is a salt water pool. restaurants are OK nothing special, staff is friendly specially the Vallet Parking Guys.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and thank you for your review. We will look into the temperature of our pool to ensure it remains comfortable for our guests. Thanks for recognizing our staff's efforts! We do our best to provide the best in island hospitality and we will share your comments with our valet team!
Other trip Dec 2, 2014
A Traveler
US
4.0 / 5Excellent
"right on the Beach"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Apart from a great location =right on the beach !! its weird : reception staff doesn't always transfer phonecalls & behave like military generals....
Genuine Hotels.com guest review
2 night business trip Nov 25, 2014
Clarice
US
4.0 / 5Excellent
"Enjoyable"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Another great experience at this hotel. As usual the Ocean House did not disappoint....this is a must eat restaurant and a beautiful location to enjoy the sunset. Wish we had a few more days here
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
sally
US
5.0 / 5Outstanding
"Amazing hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a clean resort, great little shops and amazing location!
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for your nice review! We hope to welcome you back to the Outrigger Reef Waikiki Beach Resort very soon.
Other trip Nov 27, 2014
Heather
US
3.0 / 5Good
"disappointing"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had only one night. I am frequently in Honolulu. It took an hour to check in and 40 minutes to check out. They could not print my receipt. My friend was became very ill with a stomach flu and decided to stay in the room until we had to go to the airport. She was charged an extra $100 to stay until 6pm. Seems excessive. Especially given our experience checking in. The room was near some exhaust or machinery for the pool or air conditioning. It was extremely loud and I did not sleep well. I doubt I would recommend the Hotel even tho the location is good.
Genuine Hotels.com guest review
1 night trip with friends Nov 20, 2014
Anita
US
5.0 / 5Outstanding
"Nice location, friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was only there one night but they upgraded me to a ocean-front view, in a HUGE room. From the balcony could see the people on the jetty at 7 am watching the sun rise over Diamond Head. They even have a courtesy room to use if there's a time gap between your check-out (12 noon) and a late flight. Not cheap (particularly the $35/day parking) but you get what you pay for.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo Nui Loa (Thank you very much) for your review! We hope you come back real soon! The same Hawaiian sunrise awaits you!
Other trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel very good beach/city location. But this survey sucks
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo for taking the time to write a review!
Other trip Nov 20, 2014
Zeke
US
5.0 / 5Outstanding
"excellent experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff went up and beyond our expectations! Awesome hotel right on the beach. Would definitely recommend!
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and Mahalo for recognizing our hotel staff. We hope to welcome you back soon!
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Good location and close to beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time staying here. We would highly recommend this motel.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort! We appreciate you taking the time to share your experience on Trip Advisor. We’re delighted to hear that you enjoyed your clean and comfortable room accommodations. We’re also happy that you enjoyed the location of the hotel on the beachfront and around all of the popular shops and restaurants. In addition, we appreciate your positive feedback on our pleasant and helpful staff as our staff’s goals are to enhance our guest’s experiences here at the Reef. We look forward welcoming you back real soon!
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay here again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel. Had a wonderful dinner watching the sunset at the Seafood restaurant. Great staff.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Mahalo Catherine! We have serveral onsite restaurants. Ocean House and Shore Bird both have beachfront views and Kani Ka Pila Grille is by our pool and features live Hawaiian music nightly. We hope you come back soon!
1 night romance trip Nov 2, 2014
Catherine
US
5.0 / 5Outstanding
"loved our stay at Outrigger Reef"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the clean spacious room and location was close to shopping and restaurants.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
6 night business trip Nov 2, 2014
Lance
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ou room offered views of the city Ft Derussy park and the ocean. The staff was always friendly and willing to help. The restaurants, pool and common areas were clean. We are planning a return visit to the Outrigger Reef.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Norman, and mahalo (thank you) for taking the time to review your recent stay at the Outrigger Reef Waikiki Beach Resort. We are glad that you enjoyed the view from your room and that you were also impressed with our common areas. Your comment about our friendly and helpful staff is very rewarding and we are thrilled that you are planning to return. A hui hou (until we meet again).
Other trip Nov 2, 2014
Norman
US
3.0 / 5Good
"Average hotel room, above average price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We booked a partial ocean view room and what we got was a pool, hotel view room, you could barely see the ocean. That may be how rooms are defined in the industry but it doesn't feel genuine to me. Overall this review may be biased based on the other places we stayed while on Hawaii but that's just how it goes. The room was nice but nothing special, the location though was great, right on the beach, near lots of shopping if you're into that sort of thing. Someone as you walk by might offer you a discount on an activity, this is for participating in a timeshare sale. It can save you money on an activity but will take up a good portion of your morning to weigh your choice before committing. There was nothing wrong with this hotel at all but we were wowed by some of the other places we stayed.
Genuine Hotels.com guest review
3 night romance trip Oct 13, 2014
Dan
US
4.0 / 5Excellent
"Nice hotel, bad beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel and location What I did not expect was that it stated to be on Waikiki beach but it's actually off Waikiki and the sea on that location is full of rocks and pebbles so not a nice beach at all
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience at the Outrigger Reef Waikiki Beach Resort. We are delighted to know that you love the hotel. Mahalo
4 night business trip Oct 19, 2014
Ricardo
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel with clean rooms and good views of the sea
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort. Thank you once again for taking the time to write this review. Aloha
2 night business trip Oct 17, 2014
Ricardo
US
5.0 / 5Outstanding
"I would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was everything we imagined a Hawaii hotel to be. The rooms were clean and very comfortable. We were right on the beach with the opportunity to walk the beach boardwalk along the coastline to other hotels/restaurants and views of Diamond Head. The pool was a salt water pool and was never so full that you had to wait for a chair except for later in the afternoon. I would recommend the snorkeling cruise that goes to a reef right in front of the hotel. It is a place were turtles are numerous along with tropical fish. You can sign up for the cruise right on the beach where you see the sign. There are fireworks every Friday night on the coast so get a good spot on the beach to see them down the coast. The food is expensive everywhere so make sure you use the coupons given to you to cut down on the cost of food. We stopped at a local grocery store when we were touring the island in a rental car for water and snacks to keep in the room. We also stopped at a Shrimp truck with a delicious shrimp menu along the way. If you want to see a luau, the King Luau was exceptional! One of our favorite memories. Aloha!
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to return to the Outrigger Reef Waikiki Beach resort and for the nice comment about the property. We look forward to welcome you back to the Outrigger Reef. Mahalo (Thank you) for taking the time share your experience with us. Aloha
Other trip Oct 15, 2014
Karen
US
5.0 / 5Outstanding
"Bucket list!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, beach front, handy to Waikiki, 3 great restraunts in hotel, live music @ pool side bar/restraunt nightly- highly recommend
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the high recommendation. Thank you once again for taking the time to write this review. Aloha
Other trip Oct 12, 2014
Jim
US
5.0 / 5Outstanding
"Would Stay Again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We picked a partial ocean view room (secretly hoping for an upgrade that we didn't get) that was great. It overlooked the pool and was close to the street side (versus the ocean side). We could sit on our balcony and listen to the music from the pool-side restaurant below, which was actually nice. The employee that checked us in wasn't particularly friendly, but everyone else was very nice and helpful. The concierge seemed very knowledgeable and we booked an excursion with them. They do try to get you to sit through a time-share sell for Wyndham in order for an excursion credit--we passed on that, but I think the credit was $150, so anyone that has the time might be interested in sitting through that. The location was great. On the end of Waikiki beach, but not far from anything. Our first time at the beach, right in front of the hotel, we even saw a sea turtle. There is no hotel shuttle, which I mention just because as worded on the Outrigger website, we thought there was. There are third-party shuttles that you pay for, not a complimentary one.
Genuine Hotels.com guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to return to the Outrigger Reef Waikiki Beach resort and for the nice comment about the property. We look forward to welcome you back to the Outrigger Reef. Mahalo (Thank you) for taking the time share your experience with us. Aloha
3 night romance trip Sep 20, 2014
Tracy D.
US
3.0 / 5Good
"If you expect service in the restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very nice and clean. The service, food and drink in the restaurant left a lot to be desired.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha Paul & Mahalo for taking the time to write about your experience at our hotel the Outrigger Reef Waikiki Beach Resort! I am glad to read that you found the hotel to be nice & clean. I will share your feedback with the staff regarding the restaurants. Mahalo!
Other trip Oct 10, 2014
Paul
US
5.0 / 5Outstanding
"Wonderful hotel right on Waikiki Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed our stay at Outrigger Reef on the Beach in Waikiki. The room was larger than most hotel rooms and very clean. We ate breakfast in their restaurant while overlooking the beach and in view of Diamond Head. Can't get any better than that.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Thank you for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort! We appreciate you taking the time to share your experience. We’re delighted to hear that you enjoyed your large room accommodations and the many popular shops and beachfront restaurants we have on property. We appreciate your positive feedback on our friendly staff as our staff’s goals are to enhance our guest’s experiences here at the Reef. We look forward welcoming you back real soon!
Other trip Sep 24, 2014
C
US
5.0 / 5Outstanding
"Fantastic location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is amazing. The rooms are always clean and the maid service is very friendly and thorough. The pool and hot tubs are clean and large. All three on site restaurants are delicious and worth the money. We renewed our vows while we were there this time (a service provided for free by the hotel) and it was touching and very romantic.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha and mahalo (thank you) for taking the time to review our hotel. We really appreciate the feedback we receive and use it to improve our hospitality and recognize our employees. You can be assured we will share this with our entire hotel staff. Looking forward to your return visit with us at the Outrigger Reef Waikiki Beach Resort!
Other trip Sep 13, 2014
Gregg
US
4.0 / 5Excellent
"very nice!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
it was a very nice hotel, comfortable room and good access to waikiki beach.
Genuine Expedia guest review
Response by Outrigger Reef Waikiki Beach Resort
Aloha & Mahalo for choosing to give the Outrigger Reef Waikiki Beach Resort a try! Thank you for taking the time to share your experience on Expedia. We're delighted to hear that you found our hotel nice & comfortable.Our goal is always to enhance our guest's stay and we appreciate the positive review, which I will share with the staff.Mahalo!
Other trip Sep 10, 2014
Federico
US
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