All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2335 Kalakaua Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 753 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Happy customers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was very enjoyable as a direct result of staff input and assistance. Keith at the counter was particularly helpful. Our first room assigned to us was very noisy and after 2 nights Keith was able to move us to a better room with a great view of the beach.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha David. Thank you for choosing the Outrigger Waikiki Beach Resort. It is such a pleasure to hear our dedicated host, Keith created a memorable experience for your stay. Keith is truly a gem in our `ohana. It is always our goal to provide the best accommodations and services to all of our guests. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon in the near future. Mahalo Nui Loa.
3 night romance trip May 7, 2015
David
US
5.0 / 5Outstanding
"Super Hotel on Wikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great people. Great location, this is a happening hotel with Dukes on property easy to have breakfast, lunch and dinner! Lots of fun entertainment in the afternoon starting on Friday. I would definitely go back to the hotel.
Genuine Hotels.com guest review
8 night family trip Apr 24, 2015
Geri
US
5.0 / 5Outstanding
"Repeat Customer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed with you for the past 8 years. Thank you for keeping it real.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Chet. Thank you for being a return guest of the Outrigger Waikiki Beach Resort for the past 8 years. We are very honored for your five-star rating of our property. We look forward welcoming you back on your 9th visit soon. Mahalo Nui Loa.
5 night business trip Apr 14, 2015
Chet
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
This is Hotel is located in the prime location as it is centrally positioned right in the hub of activity. A really easy place to chill out and relax and also participate in activities if you are looking for a bit more action. Would highly recommend this Hotel.
Genuine Venere guest review
Other trip Apr 12, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, premium for the beach."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Recommend a high floor. We were on floor 1 and the noise from AC equipment and nearby construction was significant. If you put a high premium on being right on the beach in a great location this hotel may be for you. For us, the crowded area was not worth the premium and we will stay in a different hotel next time. The check in was very smooth and the staff were friendly. The hotel room though clean was a little dated.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Julian. Thank you for your review of the Outrigger Waikiki Beach Resort. All requests are welcomed. Depending on occupancy and the category booked we may not always be able to accommodate a persons requests. Waikiki is a busy place and the Outrigger Waikiki Beach Resort is right in the heart of of it all. Warm island regards.
2 night romance trip Apr 2, 2015
JULIAN
US
3.0 / 5Good
"Right in the hustle and bustle of the action."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We chose this hotel for a quick 2 night trip after a week in Maui since we had to fly home from Oauhu and wanted to visit Pearl Harbor. It was in a good location if you're looking for the hustle and bustle of Waikiki Beach. It's on the beach. There were many food choices and shops right in the building. The staff was very helpful and friendly and efficient. It was VERY dense with people. So the pool is unpleasant and the beach crowded.
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Robin
US
3.0 / 5Good
"Not worth the high price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location was Great - However the room was very small and if you partial ocean means a small partial. It turns out on this trip this was the most expensive hotel for that entire area of Waikiki and was not worth the price. The high end Moana right next was less expensive and would have been a real step up or the Hyatt right around the corner would have had much better views and saved big bucks. I would highly recommend staying elsewhere .
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha jamesand thank you for your feedback, We clearly did not meet your expectations for which we apologize. Your feedback is important to us. With warm Island Regards, Outrigger Waikiki Beach Resort
10 night romance trip Feb 17, 2015
james
US
4.0 / 5Excellent
"Hawaii"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel with great location.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha John. Thank you for staying at the Outrigger Waikiki Beach Resort. Your compliments about the hotel and our great location are truly appreciated. We hope to welcoming you back soon. Mahalo.
2 night romance trip Feb 24, 2015
John
US
5.0 / 5Outstanding
"Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, clean corner syite at Outrigger Waikiki. Great location right in the middle on everything on the beach. great views. Great restaurants right on site. We did well at the Hula Grill. If I had to complain, I would say I want a walk in shower vs. a tub shower. You never have to leave the resort.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Donald. Thank you for your five-star rating review. We are delighted to hear you had a great stay without even having to leave the resort. As for the walk-in shower, we do have a few of those, you could request for one at the time of booking your reservation. We are looking forward to welcoming you back soon. Mahalo.
3 night romance trip Feb 18, 2015
Donald
US
4.0 / 5Excellent
"have stayed here 5 times"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This time we had a city dweller play his loud guitar hooked up to an amp play at 11:30-1 am in the morning. Forgave him for the first night but as soon as we heard it the second time, we had to take action. The police were kind enough to take care of it, but now 2 nights of no sleep! We had a partial city view and on the 6th floor. The manager was kind and upgraded our room to the beach end and away from anymore disturbance. Constantly hounded by the " I can save you $150.00 on your activities" another ploy to get you to sign up for time shares. Other than constantly saying NO it is a very nice place to stay and has great restaurants!!
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Heather. Thank you for taking the time to write your review. We are happy to hear you enjoyed our great location and the on-site restaurants. We are sorry to hear about the city dweller but glad to know the police took care of the situation, and we relocated you away from anymore disturbances. We hope to see you again in the near future soon. Mahalo!
Other trip Feb 19, 2015
Heather
US
4.0 / 5Excellent
"Comfortable, convenient hotel in lovely setting"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I chose this hotel because I wanted to stay right on the famous Waikiki beach. It is really right on the beach - no street to cross. Just step out the front and there you are. I enjoyed several meals at the Hula Grill - very good fish, a seat at the congenial bar even on Valentine's Day with no reservation, and two breakfasts on the patio overlooking the beach. The TV got PBS so I did not have to miss Downton Abbey. I only had to walk a few steps to be picked up for tours to Pearl Harbor and the Polynesian Villages. The only bad thing was that the fire alarm went off one night at 1 AM. Hardly any guests evacuated, despite instructions, and the staff had no idea what was going on. It took 45 minutes for them to figure out it was a false alarm and sound the all clear.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Barbara. Thank you for staying at the Outrigger Waikiki Beach Resort. We are glad to hear you enjoyed our convenient location, Hula Grill restaurant and our rooms. We apologize for the false fire alarm which was setting off by a non-guest who had pulled our pull station repeatedly. We continually work hard to ensure that all of our guests are safe during their stay with us. We hope to welcoming you back in the near future. Mahalo.
Other trip Feb 18, 2015
Barbara
US
3.0 / 5Good
"Very small room on Waikiki Beach"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Small room (ocean front) but very noisy with bar below us. $40 cab ride from airport was disappointing. Food was good but over priced
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha CJ. Thank you for staying at the Outrigger Waikiki Beach Resort. We are truly sorry to hear that you were dissatisfied with your room and the taxi fare to the airport. We strive to provide the best service and accommodations to all of our guests, your feedback will be utilized to improve our services in the future. Mahalo.
Other trip Feb 17, 2015
CJ
US
5.0 / 5Outstanding
"Great stay on Waikiki,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent room in the heart of Waikiki. Beach access was easy. The food was great.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha! Thank you for taking the time to write your review. We are delighted to hear you enjoyed our location, the room and on-site restaurants. We appreciate your five-star rating. We hope to welcome you back for another visit soon in the near future. Mahalo Nui Loa.
3 night family trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"One of the few on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Unlike most Waikiki hotels, this one is right on the beach! Breakfast, lunch, and diner in the beachfront restaurants is special. The hotel is in excellent condition and clean. There is a cab stand in the lower parking area so getting anywhere is quick and easy. We had a very pleasant experience here.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Benson. Thank you for staying at the Outrigger Waikiki Beach Resort. We are happy to hear you and your family enjoyed your stay with us. We are very proud to be situated right on the beautiful Waikiki beach. We hope to welcome you back soon in the near future. Mahalo Nui Loa.
Other trip Feb 5, 2015
Benson
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Outrigger exceeded our expectations. Room has very nice. A few steps from the beach. Excellent restaurants, Staff very friendly and helpful.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Denny. Thank you for staying at the Outrigger Waikiki Beach Resort. We are delighted to hear that we have exceeded your expectations. Your compliments about our friendly and helpful staff, great location, excellent restaurants and the room are very much appreciated. We look forward to welcoming you back again soon. Mahalo Nui Loa.
Other trip Feb 4, 2015
Denny
US
5.0 / 5Outstanding
"Nice view of beach and Diamondhead"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We went to the different areas of the hotel for shopping and to view sightseeing areas.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha JoAnna. Thank you for staying at the Outrigger Waikiki Beach Resort. We appreciate your five-star review of our property. We are happy to hear you enjoyed the nice views of the beach and Diamond Head. Please come back soon for another visit. Mahalo Nui Loa.
Other trip Feb 3, 2015
JoAnna
US
3.0 / 5Good
"Beach 5, bed 2"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location is great, and the beach is gorgeous! But, this is definitely not a 5 star resort. The front desk/check-in was not super friendly, the room small and a bit noisy, and the bed uncomfortable.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Beach5, bed 2. Thank you for staying at the Outrigger Waikiki Beach Resort. We are glad you enjoyed our great location. We are sorry to hear that you were dissatisfied with the room and the service you received. Providing the best service and quality of accommodations are very important to us, your feedback will be utilized to improve our training efforts in the future. Mahalo Nui Loa.
2 night romance trip Dec 26, 2014
Christine
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay. Great location. Right on beach and anything you need is close by
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha DW. Thank you for your review. We are happy to hear you enjoyed your stay with us. Our centralized location is perfect for enjoying the beach, the many nearby shops and restaurants. We hope to welcome you back soon in the near future. Mahalo Nui Loa.
Other trip Feb 1, 2015
DKJJ
US
4.0 / 5Excellent
"Right in the middle of paradise"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Outrigger on Waikiki is right in the middle of the action on Waikiki Beach. Nice rooms and the fantastic Dukes Waikiki restaurant and Barefoot Bar make this hotel a great place to stay.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Russell. Thank you for choosing the Outrigger Waikiki Beach Resort. Your compliments about our great location, the nice rooms and Duke's are truly appreciated. We are looking forward to welcoming you back in the near future. Mahalo Nui Loa.
Other trip Jan 26, 2015
Russell
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
on the beach. close to retail and restaurants. very secure. very pleasant staff. separate business to rent umbrellas on the beach which is run by an independent operator.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha. Thank you for choosing the Outrigger Waikiki Beach Resort. Your compliments about our on the beach location, security, restaurants and our pleasant staff are much appreciated. We are looking forward to welcoming you back in the near future. Mahalo Nui Loa.
Other trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"5 STARS"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT WAS WONDERFUL, MAHALO.... I WILL BE BOOKING NEXT YEAR IN HAWAII WITH YOU ALL. I WILL BE STAYING AT THE SAME HOTEL. IT WAS ONE OF THE NICEST HOTELS I EVER STAYED AT!! I AM 62, SO I STAYED AT A FEW...
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Gary J. Thank you for taking the time to write your review. We are happy to hear that you had a wonderful stay with us. We are looking forward to welcoming you back soon for another visit. Mahalo Nui Loa!
5 night trip Jan 17, 2015
GARY J
US
4.0 / 5Excellent
"Too loud"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel had a great location with Dukes restaurant on site. The downside was that we could not use our balcony with a partial view because the air conditioning unit for the adjacent hotel was so loud we couldn't hear each other talk. Had to keep out window closed the entire time.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha George. Thank you for staying at the Outrigger Waikiki Beach Resort. We are glad you enjoyed our centralized location and Duke's restaurant. We are sorry about the noise from the air-conditioning system from our neighboring hotel. Please come back again and do not hesitate to let us know if we can assist you should any problems arise during your stay. Mahalo Nui Loa.
10 night romance trip Jan 9, 2015
George
US
4.0 / 5Excellent
"Kiwi visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
relaxing in the warmth after the cold of New York. Winter in Hawaii is a perfect climate in our view and this hotel beside the beach is ideal in its convenience. We will definitely use it again.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Michael. Thank you for staying at the Outrigger Waikiki Beach Resort. Yes, Hawaii is a perfect place to spend your winter vacation away from the cold weather of the East Coast. We are very happy to hear that you will definitely stay here again. We are looking forward to your next visit. Mahalo Nui Loa.
9 night family trip Jan 3, 2015
Michael
US
2.0 / 5Fair
"Too noisy!!!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    1.0
Even on the 11th floor the noise from the street was horrible. The room was way too tiny for the price. Vultures in the lobby try to sell you time shares. The concierge was obviously new and inexperienced.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Cynthia. Thank you for your review of the Outrigger Waikiki Beach Resort. We are truly sorry to hear that you were dissatisfied with your room and the services you received. Providing the best service and quality of accommodations is very important to us. All of your feedback is valuable to us and will be carefully reviewed by our management team. Mahalo Nui Loa.
3 night romance trip Dec 29, 2014
Cynthia
US
4.0 / 5Excellent
"Good Room. Loud A/C"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is super convenient to Waikiki hotspots and beach. Great amenities. Pool a bit small, but adjacent to great beach access. Restaurants are convenient. A/C in room was ridiculously loud and sevice closet was next to our room as was ice machine, so not too restful. Beds were OK and furnishings were a bit dated but clean. Plenty of convenient outlets to charge all of your gear.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Jess. Thank you for staying at the Outrigger Waikiki Beach Resort. We are very sorry to hear about the condition of the air-conditioning system in your room and the noise from the ice machine. We are glad you enjoyed our location and the amenities. We appreciate your feedback as we continually seeking to make improvements to our property. Mahalo Nui Loa.
Other trip Jan 10, 2015
Jess
US
5.0 / 5Outstanding
"Great location, large room w/ king bed and couch."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great location right on the beach, very near the Royal Hawiian shopping center and it's restaurants. The 2 bottom floors are busy with shopping and restaurants and walk through to the beach. Good security with key access elevators. No "resort fee" but parking is expensive and valet only. The room was surprisingly large by Waikiki standards. Nicely decorated. Staff was always helpful.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Didn't get the floor we requested, we were on a very low floor with lot's of noise.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Ks. Thank you for staying at the Outrigger Waikiki Beach Resort. We are very sorry to hear that weren't able to accommodate your floor request. Please understand that our reservation policy does not guarantee specific room requests, however our staff members do try their best to accommodate as many requests as possible based on availability. We appreciate your comment about the condition of the carpet, as we continually seek to make improvements to our property. Mahalo Nui Loa.
Other trip Jan 7, 2015
Ks
US
5.0 / 5Outstanding
"Very nice and clean hotel and is very close to the"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was very nice and helpful. The restaurants were very very good. We would definitely recommend the hotel to our friends
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Susan. Thank you for staying at the Outrigger Waikiki Beach Resort. Thank you for your 5-star rating reviews of our property. Your positive comments about our restaurants and helpful staff are truly appreciated. We are happy to hear you are definitely recommend our hotel to your friends. We are looking forward to welcome you back in the near future. Mahalo Nui Loa.
Other trip Jan 5, 2015
Susan
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, but overall just average for the $379 partial ocean view room. The rooms on the royal Hawaiian side of building look at winter sunset, however lower rooms will hear truck delivery and waste removal noises.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha. Thank you for staying at the Outrigger Waikiki Beach Resort. We glad you enjoyed our location. Your feedback is much appreciated. Mahalo Nui Loa.
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Courteous staff that went out of their way to accommodate. Well maintained.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Marcy. Thank you for staying at the Outrigger Waikiki Beach Resort. We are glad to hear you enjoyed your stay with us. We appreciate your comments about our helpful staff and the facilities. We hope to welcoming you back in the near future. Mahalo Nui Loa.
Other trip Jan 4, 2015
marcy
US
5.0 / 5Outstanding
"Fantastic hotel right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is by far the best one we have ever stayed at. The room was beautiful and had a balcony facing the water. A MUST if you stay there. The staff was friendly and very helpful. The valets were great and funny and always willing to help with anything, including directions and places to eat. When we go back this will be our hotel we stay at!!!!!
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Karen. Thank you for staying at the Outrigger Waikiki Beach Resort. We are truly honored to receive your high recommendation. It is wonderful to hear that our staff was friendly and helpful. We hope to welcoming you back for another visit in the near future. Mahalo Nui Loa.
Other trip Dec 30, 2014
Karen
US
2.0 / 5Fair
"Will not stay here again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The location is great... but other than that nothing else... paid $400 for a tiny city view room... the room is so small... the coffee maker was literally in the washroom next to the sink... the "bathtub" is a tiny square that you can't even fit one person.... the elevator is a pain... it's button-less, you need to swipe your card to get in/out, elevator was so so small and crowded... we left our room to check out at 10am in the morning, we waited for 15 minutes for an elevator that we can squeeze in... it was ridiculous... would never stay here again... and hotel staffs weren't very friendly... always had a tired, annoyed face... unlike the friendly energetic ones at Modern Honolulu and Hilton.... the $300 for spacious, ocean view room at Hilton was so much a better option
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha RW. Thank you for staying at the Outrigger Waikiki Beach Resort. We are very sorry to hear that you were dissatisfied with several aspects of your stay. We appreciate your comments about the elevators, the room and the service problems you experienced. We stride to provide the best hospitality to all of our guests and will utilize your comments as a tool for training. Mahalo Nui Loa.
Other trip Dec 29, 2014
RW
US
4.0 / 5Excellent
"I stayed here because of Duke's"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Right on Waikiki Beach and includes Duke's Restaurant with it's history. The hotel is great but many of the rooms (like a lot of Waikiki hotels) don't have much of a view or are a few blocks from the beach. Be aware that you are right in the middle of a large city and the beach is packed. Hotel parking is $35 a day for guests and a taxi to the airport is $50 including the tip. Airport shuttle is $15 per person. You are right on top of all kinds of shopping and restaurants. If you have a day to rent a car for a drive around the island's East side/North Shore and back through the middle. Alamo/Enterprise are a short walk away but get there when they open at 7 AM or be prepared to stand in line, or worse, not get a car. Try to visit another island, too (each one has it's own personality). Once you get out of downtown or to other islands you are one of the few people on the beach compared to Waikiki.
Genuine Hotels.com guest review
2 night trip with friends Dec 18, 2014
Laurence
US
4.0 / 5Excellent
"Hotel with Water Views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was a great hotel to stay at for our honeymoon. We had a partial view of the water and the location was perfect since it was on the beach and next to all the shops in the neighborhood. I would stay here again.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha. Thank you for staying at the Outrigger Waikiki Beach Resort. We are happy to hear you had a great stay with us on your honeymoon. We are very proud to be located in the heart of Waikiki and just steps away from the beach. We are looking forward to welcoming both of you back in the near future. Mahalo Nui Loa.
2 night romance trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My spouse & I had never been to Hawaii & we really enjoyed the trip! Everyone is so friendly & helpful. The hotel is right on the beach & have one really good restaurant connected to it. ( there are several but hubby has a gluten allergy so we're limited to where we can eat.) chucks steakhouse is in this hotel but it's overpriced & doesn't have any ambience. The only complaint we had was the bed was hard, very hard. We will go back! Just hope they get better beds.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha and thank you for your review of the Outrigger Waikiki Beach Resort. We are very happy to hear that you enjoyed your vacation. We look forward to welcoming you back again one day. Until then warm island regards.
Other trip Dec 8, 2014
lynn
US
5.0 / 5Outstanding
"Great location on Waikiki."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was the sixth time we stayed there and it is still great. Hotel staff could not be any better. Still a great place to rest and relax!
Genuine Expedia guest review
Other trip Nov 30, 2014
Doro
US
5.0 / 5Outstanding
"Excellent location. Great service."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Everything was within walking distance. Duke's was great for drinks, dinner and right on the beach. The hotel was clean and I felt safe.
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful time! The room was lovely with a balcony looking out at the beach and ocean. We had great meals on Dukes' patio overlooking the beach with torches softly lighting the area. (Try the Hula Pie!)
Genuine Expedia guest review
Other trip Nov 20, 2014
Dorothy
US
5.0 / 5Outstanding
"Great Hotel on the Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great vacation! The Outrigger is right on the beach. Duke's restaurant outstanding. The Barefoot grill also has excellent food. Try the rib's and order a lava flow! Yup! Your in Paradise.
Genuine Expedia guest review
Other trip Nov 20, 2014
Laura & Larry
US
4.0 / 5Excellent
"Great hotel on Wakiki, balcony beach views."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We thoroughly enjoyed our stay at the Outrigger Wakiki. The staff was very friendly and helpful and the location was great for restaurants, shopping and enjoying Honolulu.
Genuine Expedia guest review
Other trip Nov 20, 2014
Carol
US
5.0 / 5Outstanding
"Great location in heart of Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good shopping and restaurants within walking distance. Fantastic beach. Excellent and friendly staff. Duke's, Hula Grill and Chuck's restaurants on the premises are all good. This was our second stay at The Outrigger.
Genuine Expedia guest review
Other trip Nov 19, 2014
Paul
US
4.0 / 5Excellent
"Good choice on Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel on Waikiki beach. Had partial ocean view room and could watch the surfers when sitting on our balcony. We chose Diamond Head side which doesnt really have that view because a tall building blocks it; however, that side of the building may get less street noise. Wasn't impressed with Dukes restaurant which is jammed most of the time. Hula Grill was better but usually quite full as well. Had great fish in their bar area which was open seating. The one thing I missed was having a quiet place for a drink--we went next door to the Royal Hawaiian for that. Otherwise a great choice on Waikiki. I'd go back were I going to Honolulu again.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Barbara. Thank you for spending a fantastic vacation at the Outrigger Waikīkī Beach Resort. We truly appreciate your kind compliments about our suites, our staff and our property. Mahalo Nui Loa
3 night trip with friends Nov 5, 2014
Barbara
US
2.0 / 5Fair
"on the beach was GREAT, but staff was not"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff on check in was GREAT, but after that housekeeping was always LATE in the day and dinner at Dukes was FULL and the grill was VERY SLOW SERVICE, we started to wonder if they forgot us? check out NO HELP with luggage it was like we got your money, so leave already??? I would NOT stay here just for beach front again, I like a staff that is FRIENDLY and at Outrigger staff were very cold and did NOT make you feel welcome and I am NOT sure why????
Genuine Expedia guest review
Other trip Nov 3, 2014
Brenda
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel with great restaurant and perfect location to the beach and everything there is to do in Waikiki.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Outrigger Waikiki on the Beach hotel is right on the beach and conveniently located nearby stores and other tourist activities. The room we stayed in was clean, good size, and had a great "partial view" of the ocean. The concierge at the hotel got us car rental reservations and helped lay out a plan of where to go on the rest of the island, making sure that we included the activities that we wanted to do (such as the Dole plantation, and the North Shore). I would definitely stay here again!
Genuine Expedia guest review
Other trip Oct 15, 2014
Cheryl
US
5.0 / 5Outstanding
"Nice hotel right on the beach with beautiful views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay (our first time in Hawaii) was very pleasant, and the hotel was great. The only thing that would make it better is a bigger pool.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Retired teacher. We are glad you had a very pleasant stay with us during your first trip to Hawai`i. Mahalo Nui Loa.
Other trip Sep 23, 2014
Retired teacher
US
4.0 / 5Excellent
"Right on beach. Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Can walk anywhere for restaurants and shopping. No need to rent a car. Take advantage of excursions. Hotel has an awesome information booth for that. Great restaurants right in hotel. Would suggest oceanfront rooms. City side can be a little noisy at night.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha verified traveler. We are delighted to hear that our beachfront location was perfect for your vacation needs. Being located in the heart of Waikiki and just footsteps away from a myriad of dining, shopping and entertainment venues, our property is ideal for guests to explore the best of Honolulu without leaving the area. Mahalo Nui Loa.
Other trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have stayed at this hotel 5 times in in the last 4 years. It is our favorite hotel in Hawaii, we'll keep coming back!
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha Gary. Thank you so much for your continued patronage over the last 4 years. We are honored to be your favorite hotel in Hawai`i. Mahalo Nui Loa.
Other trip Sep 6, 2014
Gary
US
2.0 / 5Fair
"Noisy Hotel located on the main strip."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Our rooms were located on the street side and it was hard to sleep at night because of all the noise from the street. We complained every single night about the noise. They switched our room to a smaller room which was a downgrade from our first room.
Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort
Aloha verified traveler. We are very sorry that you were disrupted by the noise from Waikiki's main strip, Kalakaua Avenue. Please be assured that while the activity on the street is out of the hotel's control, our staff members do document all guest complaints and would have taken action to notify the police department if the noise continued past the legally permissible hour of 11pm. Please also know that our Front Desk would have assisted in finding you a room more suitable to your preferences if they were aware that you were unhappy with the room they moved you to. Mahalo Nui Loa.
Other trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Outstanding!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great restautants on the first floor, room was great, beach is amazing.
Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort
Aloha Kathy & Glenn. We are happy to hear that you found our rooms, beach, restaurants and hotel to be outstanding. Mahalo Nui Loa!
4 night romance trip Aug 17, 2014
Kathy & Glenn
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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