Great hotel, great restautants on the first floor, room was great, beach is amazing.Genuine Hotels.com guest review
Great location, easy access to beach. Only one disappointment was they pushed the Wyndham (Like timeshare) to far. Just watch out. They don't take NO easy. Good hotel, clean and most staff very freindly.Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha Rusty. We are glad you enjoyed our location, property and staff. Thank you for your feedback about the Wyndham Vacations desks. Our management team will work to ensure that our guests are not disappointed during their stay due to their experience with any of the concessions in the hotel. Mahalo Nui Loa. Please come back for another great visit.
Overall the stay was very good. Free Wi-Fi was a big plus. Hotel should provide free chairs and umbrellas for guests. Dukes restaurant had good food was and convenient. View from the balcony, while partial was lovely. The staff was helpful and pleasant. Location was excellent near to everything.Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha Lou and Dora. It is wonderful to hear that you had a very good stay with us. We are happy to offer free amenities to our guests such as Wi-Fi and phone calls to the U.S. and Canada. We also provide free lounge chairs on all three of our ocean-facing pool decks for guests to use each day. Mahalo Nui Loa. Please come back for another visit soon.
"Right on the beach"
Booked an oceanfront room and it was worth every cent! Nice bathroom, good sized room and the view...awesome! Would stay again in a heartbeat!Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha Tom. It is such a pleasure to hear that you would stay with us again in a heartbeat. Mahalo Nui Loa and A Hui Hou (until we meet again).
Excellent.Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Mahalo Nui Loa!
"A great pick!"
Great location, awesome beach and loved the oceanfront room!Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha and thank you for the positive feedback. We hope to welcome you back to the resort in the near future.
Great condition and locationGenuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha Goodtrevor, Thank you for your feedback.
"Fantastic time. Concierge heather was so helpful"
Beaches and sunsets were out of this world . We saw the whole island with different excursions . Food was terrificGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Shawna, Hawaii does offer some of the most beautiful beaches in the world. There is an abundance of activities that cater to all travelers. We hope that we can welcome you back again soon.
"Nice hotel close to the beach."
The hotel was very clean. The entire staff were always cheerful, friendly and polite. Everyone was helpful. It was a great experience - and it was our fourth time staying at this Outrigger so that should speak for itself.Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Garz from Colorado, Nothing makes us more happy than welcoming back our loyal guests. Thank you for the great feedback.
"Great location, views, dining, and staff"
Can't say enough about the great location; right on Waikiki with perfect beach access and within close walking distance to everything. Both Dukes restaurant and the Hula Grill inside the hotel have great food and reasonable prices; try the Banana Macadamia Nut Pancakes! We stayed a week for our wedding and honeymoon. The staff were all so nice and helpful […] too! Internet is free, the only fee is for daily storage/parking of your rental car, which wasn't too much compared to other hotels. This was a perfect stay! I'd definitely stay here again. Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Greetings Marilyn from Santa Rosa, Thank you for posting your feedback regarding your recent stay with us. The Banana Mac nut pancakes are excellent. We also recommend trying the famous Hula Pie and Duke's on your next stay with us. Aloha.
My experience at the Outrigger was very nice. I would highly recommend this hotel for anyone who's looking to stay on the beach and shop at any store they could imagine, Stores are open late and there is always the good food at Dukes. Hey come on check it out. Its a beautiful place.!!!!Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Val from Philadelphia, Thank you for choosing Expedia and in staying with us. There is a lot to do, and many places to shop. Our guests do love the convenience of Duke's which is just a elevator ride to your room. Hope to welcome you back soon.
Beautiful view of beach, good food in restaurants, close to shopping and more restaurantsGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Thank you for the positive review. We hope to welcome you again soon to the Outrigger Waikiki on the Beach.
This trip was a college graduation present for my son, who started school here when we lived in Honolulu for a year back in 1997/98. The hub bub and chaos of Waikiki is not my cup of tea, but once inside, the hotel lobby and our room was very comfortable. The primary reason I chose the Outrigger Waikiki Beach is because of the beach location, and that […] did not disappoint. I will say, however, that I'll never pay extra for a "partial oceanview" room. Not only was there a very little sliver of ocean visible, but the side of the building we were on resulted in a 5 a.m. wake up call to the sound of banging and breaking glass from the garbage trucks in the alleyway below. It could be heard even on the 7th floor with the windows closed and air conditioning on. Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Sharon, Thank you for taking the time to review your stay at the Outrigger Waikiki on the Beach. We appreciate your business and make it our priority to help our guests create wonderful memories. Warm Island Regards,
"Great view great hotel"
Love the hotel great customer service, they treat u like family always a great timeGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Hector, Thank you for your wonderful comments. We appreciate your business and look forward to welcoming you again soon! Warm Island Regards,
"Great hotel right on the beach."
This was our second stay (last one 18 yrs. ago). Great location, very friendly staff.Genuine Expedia guest review
"Nice location but it could be better"
Love the fact that you have 2 choices of good restaurants at Lobby and lower lobby levels. I didn't like the fact that you only have happy hour at one and not both. Love the poolside service and towels at your convenience and always plenty of lounge chairs to go around even on weekends. The one real downside to this hotel is the lack of amenities for […] the price you pay each night for this hotel. If your going to charge me $325 a night you needed to live up to higher a set of standards than the cheap seats across the street. With no comp'd breakfast, drinks, discounted activities or free shuttle service to anywhere in Waikiki nor to the airport is just a bad mark on what could be a better hotel above the rest. People choose hotels for location but after spending some time at their own hotel they realize they are no better serviced he the cheap ones just a block away. My advice, try any one of them across the street and you might be surprised by what better amenities they offer for being a loyal guest. Read moreGenuine Expedia guest review
"Great hotel on the beach"
My family and were completely satisfied with the friendliness of the staff.Genuine Expedia guest review
"Very nice hotel, located on Waikiki Beach."
Nice facilities, clean rooms and housed good restaurants. Would highly recommend eating at Duke's. They offer a delicious breakfast buffet and salad bar during dinner hours. Duke's is located on the lower lobby level and hotel guests can do call ahead seating. We saw two sea turtles swimming in the rocky area just off the beach in front of the neighboring […] hotel. Read moreGenuine Expedia guest review
"Nothing is good except the location"
They didn't offer me the room that I booked, and promised me they will changed the room to us next day. Finally, they didn't! I hate they cheated us!Genuine Expedia guest review
"Right in the heart of Waikiki"
This is a great, fun hotel right in the heart of the action of Waikiki. The staff is friendly and the hotel is clean and nice. The location is the best part , it is right on Waikiki beach and close walking distance to everything Waikiki has to offer. One disclaimer, and this is not a knock on the hotel itself, but some people don't realize Waikiki is […] a bustling neighborhood of Honolulu, which means it is both loud and crowded. This means you WILL likely hear street noise from your hotel room. I would say if you are wanting quiet relaxation , stay elsewhere in Hawaii and avoid Waikiki. But if you like the action of a city, this hotel is a good choice. Read moreGenuine Hotels.com guest review
Great hotel! Great service! Room with an awesome view!! Few steps from the beach :) will definitely stay there again!Genuine Hotels.com guest review
"This hotel has optimal beach access"
I did have two maintenance issues. One was a faulty air conditioning fan. I tended to go on and off every ten minutes. It would then begin to roar like a jet engine. The other issue involved a lamp that pulsed on and off through the night. The maintenance personnel came but did not turn off the lights to check it a dark room. He said the lamp was ok. […] I had to unplug the lamp to get it to stop. I did report it again when I checked out. Read moreGenuine Expedia guest review
"Great Location for a good price"
Location war great, close to a lot of good restaurants. Across the lobby was the beach. Safe for children with lifeguards everywhere. Safe, Quite and clean. Had a great experience.Genuine Hotels.com guest review
Stayed in room 330. So noisie from outside air conditioner you couldn't here anything else. Never opened slider to sit on lanai. Way overpriced for what you were supposed to have.Genuine Expedia guest review
"Convenient, centrally located, with amenities"
The staff was very accommodating and pleasant. The concierge, Heather, as phenomenal in planning and executing an amazing itinerary for my teenage daughter and me. The hotel was clean and well (but minimally) appointed (e.g. refrigerator, but no snacks). The location was perfect, with direct beach access, as well as a pool with outdoor (warm) showers. […] Room service was available, but with a limited menu. However, they did supply menus and numbers for restaurants that delivered. The only complicated aspect were the elevators, which required you to use your room key and enter the floor number, which then directed you to one of four elevators (one which was around the corner), and with no buttons inside the elevator and only a digital number read out of the floors on the inside of the door well (which took awhile to locate). Also, the elevators were slow during peak times, so you needed to plan ahead to keep on schedule. The fitness center was adequate (nice ocean view from the elliptical machines), but could also become crowded easily. The best feature was the "Hospitality Room" which was made available to us after check out, so we could enjoy the beach before our flight, and still grab a shower (but you were limited to 15 minutes per person, so it had to be a quick shower:). Read moreGenuine Expedia guest review
"Everything was perfect."
The room and the service were excellent. My father (age 86) was with us and they were extremely sensitive to his needs without being patronizing. Food at the restaurants was great even accounting for our varied tastes. Location was right in the middle of everything, and we could walk straight out of the hotel and be right on the beach.Genuine Expedia guest review
"close to beach and main street"
great!Genuine Hotels.com guest review
"Beautiful Hotel right on the beach"
Could not afford full ocean view room, but partial view was great - some noise though with the sound of the ocean - you must love the city to love this hotel. Coffee shop on ground floor was a life-saver! Plenty of food and shopping to walk to, don't bother to rent a car...walk or bus!Genuine Expedia guest review
"Nice central location"
Nice, short, just what I needed.Genuine Hotels.com guest review
"Excellent choice to stay in Oahu!"
Booked hotel with airfare together. Most pleased with hotel and accommodations.Genuine Expedia guest review
"One of the best locations on the beach"
We stayed in an ocean front room and upgraded to a deluxe at check in with discount. The room was very roomy and the view was excellent.Genuine Expedia guest review
"Best on beach pool location in Wakkiki"
Our stay at the Outrigger was pleasant. We ate at the Hula grill on many occasions and always had good food and service. The location of this hotel is prime being right on the beach and a pool on the beach was very nice also. Our room was nice, but we couldn't enjoy the balcony much due to the noise of the generators directly below and outside our room. […] The concierge was friendly and helpful however, they were not very free with the bus schedule and where to get the bus, every time we asked it was suggested that we take their transportation instead to get there much faster and in style. The bus was very comfortable and easy to take and cheap once we got info on where to catch it. The bus drivers were the best ones to ask. The major downside of this hotel is no shade at the pool at all and they kick you out of the area in front of Dukes at 3pm every day to start setting up for dinner...so that didn't leave Many lounge chairs left. But the worst thing was the pitch being made every single time we walked by the excursion desk to get our "free gift" to get "$100" off your next excursion, to get " free buffet breakfast". This is a sales pitch to sell time shares at their new property. When we said no thanks, they got rude and then continued to make comments each and every time you walk by the desk.....which you will everyday since it's next to the elevator. They also targeted non English speakers and we heard them joking once about how easy it was to hit their quota for the day. Read moreGenuine Expedia guest review
"Outrigger/Reef was a perfect fit for our vacation"
Located on the beach and direct access to the main street, Outrigger on the Reef was a perfect fit for our trip to Oahu. We could walk on the beach, walk the main street to Waikiki beach or every other place to learn about and enjoy the vacation. We also liked the centralization of access to the "activity" vehicles to participate in events around the […] island. When we did need to rent a car (one day in seven) the rental car was available within two blocks of the Outrigger. While we could have had breakfast of dinner at many fine establishments, the Hulu Grill, Duke's and the steak house were all excellent. I would not hesitate to return the Outrigger on the Reef of a future Oahu vacation. Read moreGenuine Expedia guest review
"loved our ocean front room"
We upgraded to an ocean front room and loved it!Genuine Hotels.com guest review
"Close to the beach and shopping"
The location of the hotel is perfect if you want to be on the beach and still be in the middle of shopping and fancy restaurants. If you want a quiet location with no people this is definitely not the place to stay. Wakiki beach is crowded and family friendly. Good place for a family vacation, less so for a romantic one.Genuine Expedia guest review
"Excellent location and kid friendly"
Overall great , loved Dukes restaurant downstairs and centrally located for shopping, dining etc. beach was great and shallow water was warm and perfect for kids but the pool area was small with no waiter service. Be prepared to pay extra for beach beds and umbrellas ($40 a day for a pair) though. Great hotel for kids and would stay there again but […] for a quiter adult vacation would do Maui or Kauai . Read moreGenuine Expedia guest review
"Favorite place in Waikiki."
This hotel is awesome. Right in middle of Waikiki. Easy access to everything. Beach and Duke's restaurant is the best. Kids love it too.Genuine Expedia guest review
"Excellent location near everything"
Spent 10 days at Outrigger Waikiki on the Beach. Hotel staff was great. Beach, pool & restaurants, convenience store - right on site. All kinds of additional retail & restaurants/bars within walking distance. Weather & location is perfect.Genuine Expedia guest review
"Nice hotel service is subpar"
The Outrigger Waikiki is in a prime location situated between two grand old ladies of Waikiki the Royal Hawaiian and the Moana Surfrider. The Outrigger is clean and the room sufficient. However from checking in through our stay the service was poor. When we arrived we went to the bellhop desk and they didn't want to take our luggage and pointed us to […] the elevator. The check in desk is not well marked and we stood there for quite some time while a free employee never offered to help. Another employee eventually checked us in. Again at the tour booking desk we stood there waiting for help while a free employee did nothing and we eventually were helped by another employee. We eventually nicknamed the staff the "surly" staff. We decided to spend as little money possible there and gave our dining business to the other two hotels which were lovely, impeccable and very service oriented. I'd avoid this property ...you can do better for your money elsewhere. Read moreGenuine Hotels.com guest review
"Nice location and people"
Pro: clean, next to beach and food of all levels, hot tub, nice service and friendly front desk, surf coach Tony. Front desk let us check in early and change room to accommodate our last minute request and she is very patient! Cons: small swimming pool which is common for hotels at Waikiki. Bathtub is half of regular size, for kids only duke's restaurant […] is the best for price and quality and it is in the hotel, must try! Read moreGenuine Expedia guest review
"Excellent View of the Beach"
Awesome, awesome stay and experience while at the Outrigger. Super happy with my choice and would definitely stay again.Genuine Expedia guest review
"It was amazing, everyone so polite and helpful."
My nephew told us to eat at DUKE'S. What he didn't tell us is that it is really a popular restaurant in the hotel. We ate lunch there and it was great and easier to get a table. Surprised that we were so close to the fine shopping. The elevator service was fine rooms clean and again everyone was always there to help.Genuine Expedia guest review
Great location, good service and nice rooms.Genuine Hotels.com guest review
"Great beach front hotel!!"
Location and staff were awesome. It's our second stay here and we're definitly coming back. One thing, please update hotel elevator system! It has been updated sine my stay three years ago, but still many times had to wait such a long time both going up and down. Another positive experience was their hospitality room service. We had late flight the […] day of check out and after check out at normal check out time, they let us use private hospitality room for an hour to relax a bit before traveling back to the airport. Read moreGenuine Expedia guest review
"Mae at the Front Desk"
My family had an absolutely wonderful mini staycation at your property. Every staff member we came across exuded sincere aloha, from the valets to the housekeeper, who chatted up our kids outside our door with a big, bright smile on her face. No one exemplified this true spirit of aloha and hospitality more than Mae at the front desk. Without the slightest […] hint or suggestion, she began checking for any available upgrades for which we might qualify. My wife nearly collapsed when we opened the door to our room, and we both quickly began taking pictures of the astoundingly beautiful view from the lanai. And each time we passed through the lobby, we were greeted by Mae's big, warm smile and genuine queries into our immediate plans/destination. We will be back ... and we will be looking for Mae! Read moreGenuine Expedia guest review
Very close to the beach, convenient to go for dinner and shoppingGenuine Expedia guest review
"The beach is right there"
Swim on the beach then enjoy drinks and bar food at Dukes. Hula grill great for breakfast. Everything within walking distanceGenuine Expedia guest review
"Enjoyed our stay"
Older but well kept hotel right on the beach. Expensive , but it is Waikiki after all. We upgraded to an ocean view and felt it was well worth it. We had one hotel meal, it was great with wonderful service , but too expensive for regular eating. If you walk inland a little there are more reasonable optionsGenuine Expedia guest review
Beautifully located on Waikiki beach. Easy walking to shops and restaurants. Very large, nice room.Genuine Hotels.com guest review
"Great location if you want to be right at Waikiki"
I was in an end room. The room seemed cramped and small. The bathroom had a shower tub, but the tub was almost big enough to provide an infant bath. The bathroom was extremely cramped and small. You could almost turn around in the space. The rest of the room was okay. Most of all you must remember that you are basically only sleeping in the room. The […] most important thing to be considered is cleanliness. The room was clean. The traffic noise was clearly heard even though the windows were closed. Overall, would I stay there again. Hmmmmmm, if I am only concerned with sleeping in the room, yes. Read moreGenuine Expedia guest review
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