"Great hotel with awesome oceanfront views."
I went for my 50th birthday and was given a great upgrade discount. The staff was all so great from the bell hop, front desk, housekeeping, pool attendant and room service. It was the perfect birthday. Great restaurants downstairs as well. Everything was moments/steps away...from shopping, Trolly service and tour pick ups were right up the street and […] around the corner. Front desk attendant sent up a bottle of champagne in honor of my birthday. All the restaurants in the hotel gave me free hula pie for my birthday...delicious. If going to Wakiki/Honolulu would not stay anywhere else...this hotel was everything I expected and more. Texas Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha A. Hau`oli La Hanau (Happy Birthday)! Thank you for celebrating your 50th with us. It is truly an honor to have been a part of your special vacation memories. Mahalo Nui Loa.
"Most beautiful location on Waikiki beach!"
Best location in Waikiki! Stayed Monday to Monday and explored entire island. By far hotel location is the Most beautiful part of waikiki beach (really most beautiful spot on all of oahu) with no rocks or reef. Crystal clear water, great spot for enjoying beach and ocean. Clean room with great ocean view from partial ocean view room. Staff very friendly […] and helpful. Great restaurants for convenience located on lobby floors. Excellent shopping opposite from beach. One of the few hotels in waikiki that's actually ON the beach. No street to cross or buildings in front of it. Location doesn't get any better! No complaints! Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Ali. Thank you for your five-star rating of the Outrigger Waikiki on the Beach. We are very proud to be located on the best section of Waikiki beach where the sandy bottomed ocean is ideal for swimming, surfing and snorkeling. Mahalo Nui Loa.
"Walk down to beach, close to rest. ,attrractions"
Love it, good concierge help. Enjoy swimming and major attractions. ToursGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha verified traveler. Thank you for staying at the Outrigger Waikiki on the Beach and for utilizing our concierge services. We are glad you enjoyed the tours and swimming during your vacation.
We continue to return time after time to The Outrigger and are never disappointed. Great location, great beach and great rooms.Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha verified traveler. It is wonderful to hear that you continue to return to the Outrigger Waikiki on the Beach time after time. Mahalo Nui Loa for your continued patronage.
Great beach, restaurant's and fantastic shopping all around, will be back. 😀Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Beth. Thank you for your positive comments about our beach, restaurants and shops. We are glad you will be back!
"Location, Location, Location"
If you want to be where the action is, this is the place. Lot of people. They have everything there for you but you will pay a price for it. Water activities, umbrella and lounger for the beach - all there. Staff is very pleasant. Ocean, pool and hot tub was our routine. Room was comfortable but I'm use to 2 queen bed not 2 doubles. Must be a Hawaii […] thing. They say you don't need cars in Oahu because of the Bus here. But if you do rent one - parking at the hotel is spendy. Ended up taking our own luggage down to pick up the car when no one showed up for our 4:30 AM check out.. One of few hotels on Waikiki beach. So if you want the luxuries this is the place. Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Lynda. The Outrigger Waikiki on the Beach is truly where the action is. We are located right in the heart of Waikiki where every ocean activity, shopping venue and dining experience is at our doorstep. While many guests have no need to rent a car and journey outside of the Waikiki area, we do offer discounted valet parking at $35.00/night for guests who decide to rent a car during their stay. We are sorry you ended up taking your own luggage down on your check out date. Our Bellman are on duty 24 hours a day and would certainly have provided assistance upon request. Mahalo Nui Loa. We hope to welcome you back again. .
"Over all rate is excellent."
The staff are all approacheable, everything is accessible. The ambiance is superb and relaxing.Genuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Jazzy. Thank you f very much for your compliments about our staff, location and ambiance. Mahalo Nui Loa.
"Great location but........"
Hotel stay was ok. Very disappointed in the air conditioning in the hotel. First of all our room remained at a constant 78-80 degrees. We complained to the front desk. They sent someone up to look at it. He said it needed a workman to look at it but not until the next day. Front desk called up and said so sorry, no other rooms with a king bed were available. […] We asked for a fan at least and one was sent up. They "fixed" the air the next day but it was not fixed. We had it set at the lowest temp of 65 degrees. It should have been an icebox in there. We noticed that it was always hot in the corridors and the elevators were like an oven. Elevator D always smelled like the dump. Not sure if it was pulling the smell up from the garbage outside or not. Nauseating smell. I guess if you spend a lot of money for a trip you kinda expect to be comfortable in your room. It was kinda disappointing. With that being said, I have to say that the restaurant staff in Dukes and in The Hula Grill were always very friendly and take good care of you. For the most part the front desk help were friendly as well. As we're the bellmen. Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Tamera. Thank you for choosing the Outrigger Waikiki on the Beach. We are very sorry to hear that there were problems with the air-conditioning system in your room. Your comments are truly appreciated and will be addressed by our management team. Mahalo Nui Loa.
"Nice Deluxe Ocean View Room on the 11th floor"
Great place to stay....! Sure it is busy because you are in the epicenter of everything...! The hotel staff are great. The Valet parking guys were the best. They get your car quickly and then help you out through the crowded sidewalk and into the street. The maids are very polite, friendly, and efficient at their jobs. Great view from the Deluxe Ocean […] View from the 11th floor....! Saw the Catamarans coming and going from the beach and a Sea Turtle in the surf every now and again. A nice little market within the hotel for sunscreen, beer, crackers, or the Wall Street Journal. The Hula Grill was convenient. Dukes food was ok, very loud, and the bar was super busy, only went there once for this reason. Had a dinner at Chucks Steak House within the hotel also. Chucks was very good and they have a quieter, low key bar. Probably ate at the Hula Grill the most as it was more our style. The elevators are not that big of a deal, just swipe your card and put your room number in, as easy as that. It is actually cool as it enhances security in my opinion. Lots of shopping in the area and great restaurants within 7-8 blocks of this hotel and beyond. It's all there for you....! Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Chris. Thank you for staying at the Outrigger Waikiki on the Beach. We are glad to hear that our property and the surrounding Waikiki area had everything you needed for a great vacation. Mahalo Nui Loa for complimenting our staff, views, elevator system and restaurants.
From the moment we arrived, the hotel staff was awesome! We were promptly greeted at the curb and our luggage loaded onto a cart. The front desk staff welcomed us and explained hotel amenities and activities going on that week. Our luggage arrived at our room exactly as we did. The room - including the bathroom and closet area -was spacious. Plenty […] of storage space for clothing and bags. Our partial ocean view room had a balcony with a table and two chairs, perfect for breakfast and evening cocktails! The view was more than we expected. Throughout our visit the staff was friendly and always ready to serve. We enjoyed good meals at the hotel's three restaurants. The gym was more than sufficient; it included free weights, machines and treadmills and offered a rooftop view of the mountains. The pool was small but the area was well-maintained; chairs and towels were readily available. The downtown location made it easy to catch tour busses and explore the area. We explored hotel reviews while planning this trip. We noticed that people said this was their 10th or15th stay at the Outrigger Waikiki. The fact that so many people returned to this hotel numerous times said a lot- and we could see why. We would definitely recommend this hotel - and have already!- to friends. A great experience! Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Joanie. Thank you for staying at the Outrigger Waikiki on the Beach after exploring many hotel reviews about our property. We are humbly honored to have a large and growing number of return guests who continue to visit us over the years. Our team of dedicated employees who consistently provide efficient and personalized service are truly the reason why guests return and recommend our hotel. Mahalo Nui Loa. We hope to see you again.
Excellent.Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Mahalo Nui Loa!
"A great pick!"
Great location, awesome beach and loved the oceanfront room!Genuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha and thank you for the positive feedback. We hope to welcome you back to the resort in the near future.
"Nice location! Walking distance to everything."
Memorable experience. Very safe place to visit. Su Xian very good worker. Keep our room clean everyday. Sky very good server and very friendly. Noticed a lot of people have a hard time on their first try to navigate the security process of the elevator. But okay after awhile since it is for the safety of the guests.Genuine Expedia guest review
"4 Star hotel on the beach"
Nothing in Hawaii is cheap, but you get what you pay for. The Outrigger Waikiki on the Beach is extremely nice with great valet parking and beautiful beachside dining!Genuine Expedia guest review
"Outrigger on the Beach stay"
My family of 4 stayed at the outrigger for 5 days. It was amazing!!! The staff was incredible!! Perfect for kids. It was paradise. I didn't get ocean view but outside my balcony to my left was ocean view and to the right was the strip.Everything was clean and that's what I was looking for. The hotel was in the middle of the strip right on the beach. […] I will definitely go back to the same hotel when we return. Read moreGenuine Expedia guest review
Great condition and locationGenuine Hotels.com guest review
Response by Outrigger Waikiki Beach Resort Aloha Goodtrevor, Thank you for your feedback.
"Fantastic time. Concierge heather was so helpful"
Beaches and sunsets were out of this world . We saw the whole island with different excursions . Food was terrificGenuine Expedia guest review
"Nice hotel close to the beach."
The hotel was very clean. The entire staff were always cheerful, friendly and polite. Everyone was helpful. It was a great experience - and it was our fourth time staying at this Outrigger so that should speak for itself.Genuine Expedia guest review
"Great location, views, dining, and staff"
Can't say enough about the great location; right on Waikiki with perfect beach access and within close walking distance to everything. Both Dukes restaurant and the Hula Grill inside the hotel have great food and reasonable prices; try the Banana Macadamia Nut Pancakes! We stayed a week for our wedding and honeymoon. The staff were all so nice and helpful […] too! Internet is free, the only fee is for daily storage/parking of your rental car, which wasn't too much compared to other hotels. This was a perfect stay! I'd definitely stay here again. Read moreGenuine Expedia guest review
My experience at the Outrigger was very nice. I would highly recommend this hotel for anyone who's looking to stay on the beach and shop at any store they could imagine, Stores are open late and there is always the good food at Dukes. Hey come on check it out. Its a beautiful place.!!!!Genuine Expedia guest review
Beautiful view of beach, good food in restaurants, close to shopping and more restaurantsGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Thank you for the positive review. We hope to welcome you again soon to the Outrigger Waikiki on the Beach.
This trip was a college graduation present for my son, who started school here when we lived in Honolulu for a year back in 1997/98. The hub bub and chaos of Waikiki is not my cup of tea, but once inside, the hotel lobby and our room was very comfortable. The primary reason I chose the Outrigger Waikiki Beach is because of the beach location, and that […] did not disappoint. I will say, however, that I'll never pay extra for a "partial oceanview" room. Not only was there a very little sliver of ocean visible, but the side of the building we were on resulted in a 5 a.m. wake up call to the sound of banging and breaking glass from the garbage trucks in the alleyway below. It could be heard even on the 7th floor with the windows closed and air conditioning on. Read moreGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Sharon, Thank you for taking the time to review your stay at the Outrigger Waikiki on the Beach. We appreciate your business and make it our priority to help our guests create wonderful memories. Warm Island Regards,
"Great view great hotel"
Love the hotel great customer service, they treat u like family always a great timeGenuine Expedia guest review
Response by Outrigger Waikiki Beach Resort Aloha Hector, Thank you for your wonderful comments. We appreciate your business and look forward to welcoming you again soon! Warm Island Regards,
"Great hotel right on the beach."
This was our second stay (last one 18 yrs. ago). Great location, very friendly staff.Genuine Expedia guest review
"Nice location but it could be better"
Love the fact that you have 2 choices of good restaurants at Lobby and lower lobby levels. I didn't like the fact that you only have happy hour at one and not both. Love the poolside service and towels at your convenience and always plenty of lounge chairs to go around even on weekends. The one real downside to this hotel is the lack of amenities for […] the price you pay each night for this hotel. If your going to charge me $325 a night you needed to live up to higher a set of standards than the cheap seats across the street. With no comp'd breakfast, drinks, discounted activities or free shuttle service to anywhere in Waikiki nor to the airport is just a bad mark on what could be a better hotel above the rest. People choose hotels for location but after spending some time at their own hotel they realize they are no better serviced he the cheap ones just a block away. My advice, try any one of them across the street and you might be surprised by what better amenities they offer for being a loyal guest. Read moreGenuine Expedia guest review
"Great hotel on the beach"
My family and were completely satisfied with the friendliness of the staff.Genuine Expedia guest review
"Very nice hotel, located on Waikiki Beach."
Nice facilities, clean rooms and housed good restaurants. Would highly recommend eating at Duke's. They offer a delicious breakfast buffet and salad bar during dinner hours. Duke's is located on the lower lobby level and hotel guests can do call ahead seating. We saw two sea turtles swimming in the rocky area just off the beach in front of the neighboring […] hotel. Read moreGenuine Expedia guest review
"Nothing is good except the location"
They didn't offer me the room that I booked, and promised me they will changed the room to us next day. Finally, they didn't! I hate they cheated us!Genuine Expedia guest review
"Right in the heart of Waikiki"
This is a great, fun hotel right in the heart of the action of Waikiki. The staff is friendly and the hotel is clean and nice. The location is the best part , it is right on Waikiki beach and close walking distance to everything Waikiki has to offer. One disclaimer, and this is not a knock on the hotel itself, but some people don't realize Waikiki is […] a bustling neighborhood of Honolulu, which means it is both loud and crowded. This means you WILL likely hear street noise from your hotel room. I would say if you are wanting quiet relaxation , stay elsewhere in Hawaii and avoid Waikiki. But if you like the action of a city, this hotel is a good choice. Read moreGenuine Hotels.com guest review
Great hotel! Great service! Room with an awesome view!! Few steps from the beach :) will definitely stay there again!Genuine Hotels.com guest review
"This hotel has optimal beach access"
I did have two maintenance issues. One was a faulty air conditioning fan. I tended to go on and off every ten minutes. It would then begin to roar like a jet engine. The other issue involved a lamp that pulsed on and off through the night. The maintenance personnel came but did not turn off the lights to check it a dark room. He said the lamp was ok. […] I had to unplug the lamp to get it to stop. I did report it again when I checked out. Read moreGenuine Expedia guest review
"Great Location for a good price"
Location war great, close to a lot of good restaurants. Across the lobby was the beach. Safe for children with lifeguards everywhere. Safe, Quite and clean. Had a great experience.Genuine Hotels.com guest review
Stayed in room 330. So noisie from outside air conditioner you couldn't here anything else. Never opened slider to sit on lanai. Way overpriced for what you were supposed to have.Genuine Expedia guest review
"Convenient, centrally located, with amenities"
The staff was very accommodating and pleasant. The concierge, Heather, as phenomenal in planning and executing an amazing itinerary for my teenage daughter and me. The hotel was clean and well (but minimally) appointed (e.g. refrigerator, but no snacks). The location was perfect, with direct beach access, as well as a pool with outdoor (warm) showers. […] Room service was available, but with a limited menu. However, they did supply menus and numbers for restaurants that delivered. The only complicated aspect were the elevators, which required you to use your room key and enter the floor number, which then directed you to one of four elevators (one which was around the corner), and with no buttons inside the elevator and only a digital number read out of the floors on the inside of the door well (which took awhile to locate). Also, the elevators were slow during peak times, so you needed to plan ahead to keep on schedule. The fitness center was adequate (nice ocean view from the elliptical machines), but could also become crowded easily. The best feature was the "Hospitality Room" which was made available to us after check out, so we could enjoy the beach before our flight, and still grab a shower (but you were limited to 15 minutes per person, so it had to be a quick shower:). Read moreGenuine Expedia guest review
"Everything was perfect."
The room and the service were excellent. My father (age 86) was with us and they were extremely sensitive to his needs without being patronizing. Food at the restaurants was great even accounting for our varied tastes. Location was right in the middle of everything, and we could walk straight out of the hotel and be right on the beach.Genuine Expedia guest review
"close to beach and main street"
great!Genuine Hotels.com guest review
"Beautiful Hotel right on the beach"
Could not afford full ocean view room, but partial view was great - some noise though with the sound of the ocean - you must love the city to love this hotel. Coffee shop on ground floor was a life-saver! Plenty of food and shopping to walk to, don't bother to rent a car...walk or bus!Genuine Expedia guest review
"Nice central location"
Nice, short, just what I needed.Genuine Hotels.com guest review
"Excellent choice to stay in Oahu!"
Booked hotel with airfare together. Most pleased with hotel and accommodations.Genuine Expedia guest review
"One of the best locations on the beach"
We stayed in an ocean front room and upgraded to a deluxe at check in with discount. The room was very roomy and the view was excellent.Genuine Expedia guest review
"Best on beach pool location in Wakkiki"
Our stay at the Outrigger was pleasant. We ate at the Hula grill on many occasions and always had good food and service. The location of this hotel is prime being right on the beach and a pool on the beach was very nice also. Our room was nice, but we couldn't enjoy the balcony much due to the noise of the generators directly below and outside our room. […] The concierge was friendly and helpful however, they were not very free with the bus schedule and where to get the bus, every time we asked it was suggested that we take their transportation instead to get there much faster and in style. The bus was very comfortable and easy to take and cheap once we got info on where to catch it. The bus drivers were the best ones to ask. The major downside of this hotel is no shade at the pool at all and they kick you out of the area in front of Dukes at 3pm every day to start setting up for dinner...so that didn't leave Many lounge chairs left. But the worst thing was the pitch being made every single time we walked by the excursion desk to get our "free gift" to get "$100" off your next excursion, to get " free buffet breakfast". This is a sales pitch to sell time shares at their new property. When we said no thanks, they got rude and then continued to make comments each and every time you walk by the desk.....which you will everyday since it's next to the elevator. They also targeted non English speakers and we heard them joking once about how easy it was to hit their quota for the day. Read moreGenuine Expedia guest review
"Outrigger/Reef was a perfect fit for our vacation"
Located on the beach and direct access to the main street, Outrigger on the Reef was a perfect fit for our trip to Oahu. We could walk on the beach, walk the main street to Waikiki beach or every other place to learn about and enjoy the vacation. We also liked the centralization of access to the "activity" vehicles to participate in events around the […] island. When we did need to rent a car (one day in seven) the rental car was available within two blocks of the Outrigger. While we could have had breakfast of dinner at many fine establishments, the Hulu Grill, Duke's and the steak house were all excellent. I would not hesitate to return the Outrigger on the Reef of a future Oahu vacation. Read moreGenuine Expedia guest review
"loved our ocean front room"
We upgraded to an ocean front room and loved it!Genuine Hotels.com guest review
"Close to the beach and shopping"
The location of the hotel is perfect if you want to be on the beach and still be in the middle of shopping and fancy restaurants. If you want a quiet location with no people this is definitely not the place to stay. Wakiki beach is crowded and family friendly. Good place for a family vacation, less so for a romantic one.Genuine Expedia guest review
"Excellent location and kid friendly"
Overall great , loved Dukes restaurant downstairs and centrally located for shopping, dining etc. beach was great and shallow water was warm and perfect for kids but the pool area was small with no waiter service. Be prepared to pay extra for beach beds and umbrellas ($40 a day for a pair) though. Great hotel for kids and would stay there again but […] for a quiter adult vacation would do Maui or Kauai . Read moreGenuine Expedia guest review
"Favorite place in Waikiki."
This hotel is awesome. Right in middle of Waikiki. Easy access to everything. Beach and Duke's restaurant is the best. Kids love it too.Genuine Expedia guest review
"Excellent location near everything"
Spent 10 days at Outrigger Waikiki on the Beach. Hotel staff was great. Beach, pool & restaurants, convenience store - right on site. All kinds of additional retail & restaurants/bars within walking distance. Weather & location is perfect.Genuine Expedia guest review
"Nice hotel service is subpar"
The Outrigger Waikiki is in a prime location situated between two grand old ladies of Waikiki the Royal Hawaiian and the Moana Surfrider. The Outrigger is clean and the room sufficient. However from checking in through our stay the service was poor. When we arrived we went to the bellhop desk and they didn't want to take our luggage and pointed us to […] the elevator. The check in desk is not well marked and we stood there for quite some time while a free employee never offered to help. Another employee eventually checked us in. Again at the tour booking desk we stood there waiting for help while a free employee did nothing and we eventually were helped by another employee. We eventually nicknamed the staff the "surly" staff. We decided to spend as little money possible there and gave our dining business to the other two hotels which were lovely, impeccable and very service oriented. I'd avoid this property ...you can do better for your money elsewhere. Read moreGenuine Hotels.com guest review
"Nice location and people"
Pro: clean, next to beach and food of all levels, hot tub, nice service and friendly front desk, surf coach Tony. Front desk let us check in early and change room to accommodate our last minute request and she is very patient! Cons: small swimming pool which is common for hotels at Waikiki. Bathtub is half of regular size, for kids only duke's restaurant […] is the best for price and quality and it is in the hotel, must try! Read moreGenuine Expedia guest review
"Excellent View of the Beach"
Awesome, awesome stay and experience while at the Outrigger. Super happy with my choice and would definitely stay again.Genuine Expedia guest review
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