"Great Hotel & Staff"
Had a lovely stay (3 nights 40th birthday treat) at the above hotel and didn't want to leave! The hotel is around a 30 min ride from Dubai Centre but the hotel do provide daily free shuttle buses if you wish to visit the tower or shops etc - the bus goes to a few different stops. Glad we had the fully inclusive option otherwise would of been pretty […] pricey. It's great the hotel has a range of other places to eat but it's sensible to book. It's having the best of both worlds fully inclusive and the feel of eating out at different resturants also. We were very pleased with the food and agreed it was a good standard and the drinks are all branded known names :) It goes without saying the weather was amazing, the beach/pool areas were well looked after. Actually everywhere was clean and tidy and well looked after. I really dont think there could be anything to dislike at this hotel. The staff were helpful and provided great service but were professional at all times - great to see. Hope we can afford to return for longer next time with the kids :) Read moreGenuine Expedia guest review
"Nice hotel, good beach"
Overall this hotel is extremely good. The only downside is that it is quite far from central Dubai - perhaps an hour by carGenuine Expedia guest review
"Beach front holiday that would appeal to all."
We had a wonderful holiday and met some great people. Although the hotel was full you didn't feel cramp or crowded. The staff are always so accommodating at the pool,bars, restaurants and receptions.Genuine Expedia guest review
"Facilities for numerous sports"
We have stayed here before and found it a very good hotel, unfortunately they have encouraged families to come and as we are pensioners we found the noise of children screaming , crying running up and down corridors very annoying. Most of these small children were up late at night so it was difficult to have a peaceful drink or snack. Parents seem to […] encourage their children to run amok! In future we shall seek out an Adults only hotel. Read moreGenuine Expedia guest review
"Excellent brilliant beach staff"
Excellent but food limited unless you eat at captains bar and love sea breamGenuine Expedia guest review
"Fabulous all inclusive beach holiday"
Just got back from our second stay at the Jebel Ali Beach Hotel and can't praise it highly enough. The staff were magnificent, from the cleaners to the front of house, everyone went out of their way to be pleasant and helpful. The food was amazing and with a choice of restaurants with a la Carte menus it didn't get boring. We received a free room upgrade, […] courtesy of being an Expedia VIP Elite customer, which I had assumed was a worthless marketing ploy but actually worked! Read moreGenuine Expedia guest review
"a few days on the beach"
a much needed break by the beach after a hectic business trip, seaplane over Dubai, massage at the spa, breakfast included, reading a good book on the beach, frolicking in the waterGenuine Expedia guest review
"A good all inclusive hotel"
We have stayed here before on all inclusive basis. The food is of a high standard and there is a large choice. Also plenty of choice for drinks. The hotel is slightly out the way but this is reflected in the price.Genuine Expedia guest review
"Nice friendly hotel"
We stayed for two weeks and loved the service and the excellent service from staff. Loved the peacock lounge area, the beach was really nice. All the staff who interacted with my children made them feel special, especially Ayesha from the ibn majid restaurant. They still remember her and say where is our friend gone. Would highly recommend this hot […] el. Read moreGenuine Expedia guest review
"Relaxing location with plenty of amenities"
The hotel is just what you need for a relaxing beach holiday. There is lots to do and the location is great - it is in its own expansive grounds with no other buildings in sight....yet close enough to Jumeirah centre if you want more "life". There are free shuttle buses to Jumeirah/shopping malls, although a regular taxi only costs about £12 to get […] there. The marina alongside the hotel completes the feel o a self contained resort. Read moreGenuine Expedia guest review
Our second visit to Jebel Ali and once again every box was ticked. This truly is a wonderful resort with amazing staff that really are a credit to the hotel. The all inclusive option is great value for money and the standard of restaurants/food and service are second to none. Our son (who is 7) loved the kids club. It offers lots of variety for all […] ages and the staff are professional and very friendly... in fact I would compare it to any high end nursery in the UK. The pools/beach and gardens are beautifully maintained and nothing is too much trouble. We have travelled extensively throughout the Caribbean and for us this place really cant be beaten. If you want a relaxing holiday in value for money luxury then look no further! Read moreGenuine Expedia guest review
"Excellent resort hotel"
We've just returned from a lovely week in Dubai at jebel Ali. Everything was very good right through from the helpful staff to the swimming pools to the lovely food at the restaurants. It was great to stay at a hotel where the staff were all so friendly and helpful. Being a recently retired couple, our only issue was with the number of children as this […] is primarily a family hotel. We do not expect to see young children running around in restaurants late in the evening. For this reason couples maybe better suited at the adjacent palm tree court hotel. Read moreGenuine Expedia guest review
"Best of both worlds - Dubai City & Beach"
I booked this hotel on the primary basis we wanted a beach holiday with the option of going into Dubai city when we wanted, not the other way round. If you are arriving during daylight don't be alarmed by the journey which takes you through a rather nasty industrialized area of Jebel Al. Hotel staff were the best I have experienced and I have traveled […] a fair bit. Hotel grounds, food and drink were great. Rooms are a little tired, but still have a modern feel to them which defies the hotel's 32 year age. One tip for travelers - if you book an all inclusive package - there seems to have been a discrepancy as to what was covered, horse riding, clay pigeon shooting are not included, nor is the mini bar in your room - which is unusual. All branded drinks which is a plus but you did have to keep chasing to get more drink - it is not free flowing unless you tip a waiter to "look after you". Palm Tree Court next door does appear to have bigger and perhaps nicer rooms, but to me this did not warrant the far greater price they charge, especially when this hotel uses all the Jebel Ali's facilities ?! Read moreGenuine Expedia guest review
"Excellent amenities, transport provided to malls e"
This was my second visit to this hotel. The hotel has everything to offer from a private beach to a variety of places to eat. The staff are friendly, helpful and Knowledgeable. It's like being on an oasis, its so relaxing. Excellent value for money.Genuine Expedia guest review
We only stayed for one night but made good use of the golf, tennis and gym facilities. The big grassy area is great for relaxing and gets a nice sea breeze. Would stay again and take the children next time.Genuine Expedia guest review
"Nice hotel but quite far out"
The hotel is a good standard and they offer lots of activities for children however if you want to eat somewhere different you are at least 20-30 mins away from anywhere else. There is a huge industrial estate and port in between you and Jameira beach. The hotel does offer shuttles to a couple of locations but it takes at least 15 mins more than going […] by taxi. Read moreGenuine Expedia guest review
It was excellent and would recommend it the hotel staff were very helpful the food was excellent and the views were great.Genuine Expedia guest review
"Just recently retired, nice to have a break"
Your hotel was mentioned to us as a possibility for our stay. We were very pleased with the service, food in the restaurants and facilities available.Genuine Expedia guest review
"Superb facilities and attention to detail"
Sadly there for just two days' rest at the end of a demanding business trip, but the Jebel Ali Beach hotel was well worth the choice. In the hotel and resort area itself there was nothing to fault, attentiveness and friendliness of the staff; personal serenading by a very versatile small group of musicians in the Ibn Majid restaurant; a sophisticated […] jazzy trio in the top-floor bar; excellent international cuisine in the restaurants; great range of leisure and spa facilities which I just did not have enough time to take advantage of. Even a creche and activities for kids - though my stay was well out of school holiday season. I'd certainly return - sooner rather than later, as you can see the signs that a lot of construction development is going to take place on an artificial reef just across the water from the hotel. Read moreGenuine Expedia guest review
"Best Hotel in Dubai"
Our 5th visit to JA, the staff make the hotel what it is. Food superb, setting excellent, facilities out of this world.Genuine Expedia guest review
"Beware the entrance... when wet..."
Room, facilities, staff excellent. I went for the airshow and it was the most comfortable hotel I've stayed in- hey- the red arrows were also in the hotel so that should be recommendation enough... The peacocks walking around the pool is a nice thing to see and although I didn't get chance to have a swim, the facilities were immaculate and well cared […] for. Only 4 out of 5 for staff I'm sorry to say because due to heavy rain (yes in Dubai) I slipped on the entrance and landed on my back- the staff then put a 'wet floor' sign up... overall though, the hotel is total value for money! Read moreGenuine Expedia guest review
"Lovely hotel with excellent facilities"
Hotel was lovely and catered for all needs with many wide and various activities. The Hotel provided a courtesy coach which was excellent as the Hotel is 20 mins/half an hour away from the start of other attractions. Metro facility from Ibn Battatu Mall was brilliant. The food was excellent with very wide choice and top quality. Beach area was very […] relaxing and not too busy and swimming in the sea was wonderful. We would definitely go back there again. Read moreGenuine Expedia guest review
"Lovely hotel with great staff"
Rooms are small especially when a camp bed was required for my five year old son however other than that there is nothing to fault. The entire resort is exceptionally clean and well kept and the staff in all areas are amazing although Sinto at the pool bar and Dave on the beach do deserve a special mention. Cool Zone kids club is exceptionally well […] run with a great range of varied activities. Read moreGenuine Expedia guest review
"An enjoyable week with a great beach and gardens"
We had a great week. Have been to this hotel on numerous ocassions. Had a few issues but I can honestly say that they were dealt with in a professional manner and the Customer was put first - does not often always happen! Hotel staff are great and are very attentive. Pools, Beach and Gardens are lovely and if you want some peace outwith Dubai well you […] will have it. Some personal service received from Lito (Sports Bar), Luca (La Traviata) and Poojray (Beach) and the F&B Manager. These guys excelled in Customer Service - well done! A relaxing week and look forward to the planned external rennovations. Who knows may be back at some point. Read moreGenuine Expedia guest review
"Excellent resort. A shame is so far from Australia"
At arrival we thought the resort was a bit far from everywhere but we quickly found out that we did not need to go anywhere else to enjoy ourselves. The resort provides everything even a free shuttle bus if you want to go for a day/night in town, you can check on the shuttle bus's time table to organize your day out in town. If you want to relax JEBEL […] ALI BEACH RESORT is the ONE for you, not if you like a hotel close to shopping center/s or attraction/s. We will without hesitation stay at the resort again, the only inconvinient for us living in Australia is: it is far (13 hours fly) and a bit expensive just to go there for holidays. In our case we stopped over for 5 days on our way home to Australia, after our trip to Europe and Dubai was one of the two places of your 2 months trip that we enjoyed the most. Relaxation was our mind focus in stopping at Dubai and certainly we received it. Read moreGenuine Expedia guest review
"Nice hotel, great location, fantastic facilities"
Had a 3 day family break in Sep 13, would love to go back again. This hotel had everything we could have hoped for, would recommend All inclusive otherwise it can work out expensive.Genuine Expedia guest review
"Nice resort but isolated"
we arrived in the small hours of the morning but were checked in by a friendly and helpful young man and then escorted to our room. breakfast buffet was plentiful. As we only stayed 2 nights we didn't really experience all this rather nice resort hotel has to offer.Genuine Expedia guest review
"Jebel ali beach"
Lovely hotel, staff very helpful and friendly, Very clean, food lovely Lots of branded drinks to choose from Evening Entertainment could be better Beach very clean Had a great time and would returnGenuine Expedia guest review
Stayed 10 nights and the hotel is excellent with great food and serviceGenuine Expedia guest review
"I have enjoyed my stay at the hotel"
I found the servcie and the quality of the staff and food to be excellent Only problem is the location of the hotel is away from the main roadGenuine Expedia guest review
OkGenuine Hotels.com guest review
"location is terrible - remote and miles from Dubai"
Hotel was seriously miles away from anything, and this was not made clear on Expedia. Was under the impression it was still central to Dubai but in reality its in middle of desert and only way to get to any form of civilisation is via the hotel shuttle buses that were poorly coordinated. Hotel itself was fine, but would not recommend this hotel to […] anyone unless they want to be remote from Dubai and happy to not leave the resort facilities. Dissapointed Expedia did not make this clearer when booking - i ended up checking out early and going to another hotel in the city. Read moreGenuine Expedia guest review
"Very nice but too far away from other activities"
If you're wanting to stay at the hotel and not go anywhere else, this is the place. They have a ton of things you can do right on the property. Very nice. However, if you're wanting to see the city, go to the malls and other sights you'll want to stay closer to town. This hotel is very far away and in the middle of nowhere.Genuine Hotels.com guest review
I have stayed in Dubai many times before (8) in total. My first time was in the year 2000 I stayed in the Jebel Ali, the hotel was smaller than it is now and the service from all the staff was exhalent. This is the reason we went back this year 2013. How disappointed we was the hotel has lost its charm, In my opinion this is due to the fact it is also […] an all-inclusive hotel which I knew before I went but as it was Ramadan I did not want to do the all-inclusive thing. Bearing in mind it’s an all-inclusive hotel the staff have no need to put themselves out for you as they are not working to get tips to help there wage. If you are looking for a hotel to feel special in while on holiday in Dubai then this hotel will not give you that feeling. There are many hotels in Dubai that will make you more welcome. If you want to get drunk and embarrass yourself and your country the Jebel Ali is for you. Read moreGenuine Expedia guest review
Great breakfast buffet and very comfy beds! Unfortunately a bit far from the airport and the center of Dubai.Genuine Hotels.com guest review
"Chilled beach location"
We've stayed here before...the first guests when it opened 31 years ago! The basic hotel remains unchanged but the resort amenities have been extensively extended. Staff are friendly, service is attentive but you may not appreciate being treated as if you wouldn't know how to behave in a 5 star property. That is probably the only negative comment. We […] were there on business because it suited us to be near the outreaches of Dubai's commercial areas. The White Orchid is a stand-out Asian-fusion restaurant but the Sports Club bar is a nice relaxed location where we had one of the several TVs tuned to Wimbledon every evening! Nice to go back and we'll probably stay again. For the holiday visitor, althoughh there is probably more than enough at the hotel to keep you occupied during the day, it might be a little far out from downtown Dubai. Read moreGenuine Hotels.com guest review
"Great place to stay in Dubai"
A Very nice hotel but it is a bit hard to reach. We got the Metro from the Airport and then a Taxi and this saves time and money. Remember you have to get off at Ibn Battuta metro station for the taxi as there are no Taxis from Jebel Ali Metro station. We found this out the hard way but hope this review will help others. The Hotel has very good Restaurants […] and the Boat Restaurant was just great. There is no point staying here other than All inclusive as food and drink is otherwise too expensive for most people. We would go back there but never again in June/July/August/Sept as it is too Hot to enjoy all that are on offer. Unfortunately they can't do anything about that. Remember to watch out for some items on the menus that are not included in the All inclusive deal, but you should get use to it very quickly. Dubai has a very different feel to the other holiday places we have been to so it is worth a try at least once and Jebel Ali is worth a visit just on food quality alone. Read moreGenuine Expedia guest review
"**** I recommend this hotel to everyone ******"
**** I recommend this hotel to everyone ****** My only complain is about the limited number of restaurants with NO DRESS CODE for dinner. This is a beach hotel so most of the restaurants should not request wearing trousers for dinner. But anyway, next time I'll make sure I pack at least a trouser.Genuine Expedia guest review
"Great hotel for all"
Had a fantastic stay both hotel & staff were exceptional . Rooms very comfortable & decor modern light & very very clean. Never before have I stayed in a hotel where the staff are so polite & accommodating to your every need , nothing was a bother for them. All in all I can say it was outstanding !!!Genuine Expedia guest review
""Best all-inclusive hotel in Dubai" (My opinion)"
Hotel was perfect, so many pools, restaurants and activities on site. 2 minor faults, a little far out from the city centre (hotel does provide a free shuttle but takes 1 hour), and secondly, I found it very stuffy in the room at night, air con was a great help but found it a little noisy. Overall, highly recommend!Genuine Expedia guest review
"location as expected"
My 3rd time at this hotel, I know it is far out of the way but that's ok, Service in general is good. I found the breakfast staff distant, rarely a smile having asked for morning coffee a pot of cold coffee arrived (twice) obviously filling the pot up from left over coffee from another table. when I asked to have a fresh pot of very hot coffee it was […] laid on the table without a word, the waiter had turned away before the pot landed almost. nothing nice about the breakfast service, except the Chefs who are very pleasant. Quite a change from my previous visits. Paying extra for a seaview is not good value, the rooms are small for a five star hotel and the balconies are minute.about one and a half meters by half a meter. Chambermaid service is excellent smiling and very helpful. The hotel etiquette notice handed out on arrival states." appropriate dress should be worn in the public areas and in the lobby". One man was walking about in his swimming trunks and speaking to the concierge. When I complained to a manager he replied "well it is a seaside resort after all" so it's OK !! The sports staff driving the buggies are also smiling and helpful but then the sports area is well away from the main building so sometimes one requires a lift. The grassed area and beach are excellent but beware at which part on the water you venture into as there are some nasty rocks if you do not look for the marked "off" areas Read moreGenuine Hotels.com guest review
"as they say Location Location Location"
What a pleasant surprise really a great spot to relax and enjoy This location courtesy bus excellent taking us to the hustle and Bustle if we wanted it there was no need to as this location wad GreatGenuine Expedia guest review
"Great for a short relaxing break"
Very self contained site with good facilities, beach, pool, gum, many restaurants and bars etc. a little out of town although regular free coaches but takes about 1:30 each way. Good place to relax and just enjoy a rest.Genuine Expedia guest review
"Great Beach & City Choice"
Great hotel for combining beach and trips into Dubai city (when you want to do that). Felt very relaxed there and would highly recommend the all inclusive package. Quality of food was great with a very broad range of styles. Staff were mostly service orientated but a few of them could do with some refresher customer service training! The hotel attracts […] many different nationalities. Everything sort of winds down by 11pm so be prepared for limited entertainment after that time. Overall, would definitely go back again. Takes about 35 mins by taxi to get to Dubai Mall at a cost of around £18 each way. Read moreGenuine Expedia guest review
"Great holiday our first experience of Dubai"
Our experience at the Jebel Ali hotel was excellent. The staff are so friendly and nothing is too much trouble. The food and restaurants are 1st class from the buffet style to the award winning White Orchid. Would def recommend it for families who want a relaxing And fantastic pool and beach holiday. So much to do your children can't but be enterta […] ined. Read moreGenuine Expedia guest review
"luxury at Jebil Al"
The hotel was amazing and staff couldnt do enough for you. The food in all the restaurants was second to none. Steaks at shooters was amazing and worth a visit. My boys 14yrs and 8yrs had an amazing time.Genuine Hotels.com guest review
"Good for a relaxing break"
Hotel/Location was fine for us as we had visited Dubai on 4 previous occasions and had been to all the tourist attractions etc. we were on a few days break and just wanted to relax on the beach which we did .On the down side it was very busy although we had loungers we could not get near to the sea front, also at this hotel you could not have food brought […] to your lounger which is something we have had at other hotels in Dubai, we had to go to the hotel next door for our buffet lunch as the beach bar/cafe was continuously full, generally the food was OK we were all inclusive but would not have been happy to pay for the food daily as it was only OK apart from the salad bar which was always very fresh and varied. Staff were friendly, room was clean but not sure if we would use this hotel again when we next return to Dubai. Read moreGenuine Hotels.com guest review
The hotel is a perfectly self-contained destination for getting away from it all, being about 40 minutes from Dubai International Airport.There is plenty to do on site, even if you don't play golf! We didn't go all inclusive and didn't regret it but then we are not big eaters or drinkers. The food was delicious in every restaurant we visited and you […] could happily over indulge with an all inclusive package. Staff were all very helpful and discreetly attentive.The room was very clean, the bathroom fresh and modern and the bed the most comfortable we have ever slept on away from home! Loved the Tepanyaki experience in The White Orchid restaurant! Read moreGenuine Hotels.com guest review
This hotel is a reasonable distance from Dubai, and is excellent for a quiet break. The staff cannot do enough for you. I cannot recommend it enough. I have stayed at other hotels in Dubai, but this one is simply the best. I shall certainly be using it again.Genuine Expedia guest review
Loads of under 5 year olds so if you want a relaxing room be careful which standard of room you select. Food average. Lots of noise for theme nights & private functions.Genuine Expedia guest review
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