"beautiful hotel, close to the beach family friend"
It was the best hotel for me and my family. My kids went kids club and enjoy playing crakit and camel riding and making T-shirts while I enjoyed going swimming and doing spa.Genuine Expedia guest review
"Fantastic 2 week break."
We booked this hotel for a 50th birthday and 25th wedding anniversary present too ourselves; also a well deserved rest from our busy working lives and we were not disappointed. There was no towel reserving on sun beds, the food was fantastic, plentiful, varied, served by enthusiastic, polite staff. Also staff went above and beyond there job roles. [House […] keeping staff, bar staff, waiting on staff, umbrella/sun bed attendants etc etc. The hotel is directly on the beach, which is lovely for a stroll. Read moreGenuine Expedia guest review
"Steps from pool to own private beach."
Their dinner buffets were over priced but overall I'm really happy with everything. I could not say 'No' to this hotel. Welcome drinks and biscuits, also free drinks around the lobby in the mornings. They let us check in early and check out late, superb service.Genuine Expedia guest review
"Excellent hotel in great location"
Just returned from a week in Dubai, hotel was excellent and we had a great relaxing time The hotel, facilities and attentive staff made the stay very enjoyable Selection of restaurants and food quality was excellent Loads of open space, and the first hotel I've stayed at that didn't require an early morning trip to reserve sunbeds by the pools - there […] were plenty of options and more than enough to go around Although travelled as a couple, the hotel looked to cater for kids very well keeping them occupied with a number of organised activities Read moreGenuine Expedia guest review
"Good Hotel outside of noise of Dubai"
Enjoyed our stay here. A bit far out but we had our rental car so was not a problem. Hotel pools are a bit warm but it was +45C outside. would recommend the hotel and staff (Victor the manager was top man)Genuine Hotels.com guest review
Fantastic! Holiday will travel there again. Brilliant hotel staff, very nice food, amazing location.Genuine Expedia guest review
"Nice and helpful staff"
The services was great with good shuttle service to the city center.Genuine Expedia guest review
Couldnt fault this place food, service, drinks and staff where great would go back tomorrow.Highly recommend to anyone to stay here.Genuine Expedia guest review
"Hotel with a difference"
Stayed here for 5 nights for a 50th birthday treat, its about 30 minutes from Dubai itself but don't let that put you off, this is a superb all-round holiday resort its got everything. Arriving on 25th July it was ramadam they don't serve alcohol till 8 o'clock at night but that's it, basically did not affect me at all. Its a big resort and only being […] there for 4 days did'nt really use everything on offer but the restaurants we did use were fantastic quality, all the staff are friendly and polite and go out of their way to make it enjoyable as possible. We were all-inclusive and that benefited me cause i like a drink, but if you have to pay its £7 a pint, £12 double Vodka/coke, £10 glass of wine, and a 3 course meal will set you back £35 not including drinks. The shuttle the hotel Provides in to town is a good service and will bring you back at certain times, but we got a taxi back to save hanging around at a cost of £11. All in had a fantastic time well worth it and the weather well 42 degrees hardly broke sweat!!!! Read moreGenuine Expedia guest review
We arrived at 2am and the first room we occupied had wet carpet from a leaking air-conditioning unit, we called reception & they sent someone with a towel. Advised they would need more than a towel. Instead of moving us to another room an air-con engineer was then sent up. After being fixed we were expected to stay in a room with wet carpet. I had to […] asked to be moved to another room. The second room had a faulty air-con, fridge not working properly with fruit & champagne left in the room from a previous guest. By this stage we gave up & slept as it was 3am. The next morning at 10am we asked reception to arrange to fix all the problems. Arriving back at the hotel at 6.30 nothing had been resolved. Complained to staff again. We took the fruit/champagne to reception and spoke to the manager. He then sent an air-con engineer which he was able to make the room more comfortable. I would not recommend this hotel due to poor service & facilities. A good air-con is a must in Dubai. Read moreGenuine Expedia guest review
"Wonderful Retreat away from the City"
I booked two rooms at this hotel for 24 - 27 July for a friends reunion. I had booked the main hotel building and got a bargain of £50 per room per night. However when I got there my friend and I had both been upgraded to junior suites at the Palm Tree Court part of the resort free of charge as the main building was under refurbishment and would not […] be ready for our stay. I must admit I was a bit apprehensive on the way to the hotel in the taxi as I hadn't realised it was so far from the city. However the peace and tranquility of the beautifully landscaped grounds and the comfortable rooms soon dispelled any doubts. This place really was the perfect retreat. It has several pools and its own 800m stretch of beach, with lots of sunbeds either pool or beachside. The staff are great, so attentive and polite. There are golf buggies to ferry you about the resort if like us your room is far from reception etc and it's 42 degrees! There are all sorts of activities; golf, shooting, horseriding and a very nice spa. Free coaches are run to and from the big shopping malls, and Atlantis the Palm, so you are able to have the best of both worlds. I could not fault this place and had a wonderful weekend. I would definitely return and would reccomend it to friends. Whether or not I would ever strike it lucky with free room upgrades again is another story! Read moreGenuine Expedia guest review
"Weekend Golf Trip"
Nice secluded resort, that is close enough to the attractions. Shuttle is provided to shopping malls and attractions, we did not use the shuttle as we had our own transportation. The hotel was under renovations so we were only in the "condo" type of accommodations. The construction was not a bother at all. The morning buffet is fantastic!!! One of the […] best I have ever experienced. We golfed at the major courses in Dubai, the resort was only a 20-25 minute drive to the Jumeirah area. Read moreGenuine Expedia guest review
If you have your own car and if you are looking for a family accomodation for your holiday in Dubai, I strongly recommend this hotel for your comfortable staying.Genuine Expedia guest review
"Fantastic hotel right on its own private beach ."
This has been our second visit to the jebel Ali hotel & it was just as good as last year . Would definately recommend this hotel if your after a beachside location , friendly staff , fantastic food & a hotel that's second to none !!!! All I can say is we will be back !!Genuine Expedia guest review
The hotel didnt mention that we are not allowed all swimming pools because they're divided into two sections of the hotel.. the hotel is old but well maintained and far away from the city of Dubai but it has a nice beach... its usually very busy almost no sunbeds were available and the pool was full.. rooms are clean.. The thing that i thought was too […] much is the prices of all drinks are too high and the food in the sports bar is very far from delicious Read moreGenuine Hotels.com guest review
This hotel exceeded all our expectations, food service and overall amenities were of highest standards. I've dined at top London eateries and seen lesser quality food, well done JA hotels. Staff are amazing, from porters to management ...couldn't have had more attentive service. My girlfriend and I are already planning our next visit in October, […] this is a hotel of highest standard and we can't wait to return! Ben & Michaela Read moreGenuine Expedia guest review
"Good resort for family with kids"
The stay and food was excellent...its a good place for family with children..they should accommodate more animals in their so called "zoo". The staff is courteous except for the receptionist who could have been polite.Genuine Hotels.com guest review
"Luxury World Class Hotel"
Luxury 5 * World Class Hotel in Stunning Grounds with Superb Facilities and Excellent Service. Highly Recommended!Genuine Expedia guest review
This is a hotel we always try to stay at when in Dubai. It offers great value, varied restaurants, excellent service and a good range of sports facilities including 4 tennis courts. It may be a bit out of the way but it is really only half-an-hour's drive from downtown Dubai. The mature landscaped gardens are a haven for birdlife and the peacocks are […] quite tame. Read moreGenuine Hotels.com guest review
The hotel is ideally located and has fantastic facilities. This was the third time we have stayed there, but it seems as though the hotel is now aiming at the Russian market, given the large number of Russians present. This, in my opinion, is reflected in a loss of international identity, which would satisfy all nationalities. The shuttle bus service […] to and from Dubai is excellent. The only downside is that before departing, the driver should ask where the passengers wish to go. By doing this, he could avoid wasting time driving to the location, for example Mall of the Emirates, which involves 20 minutes due to the roadworks, for nothing as nobody wanted to go there. Secondly, the hotel offers its guests a free local newspaper, but this NEVER arrives. Every morning you need to ask the concierge for a copy!! The free WifI is not strong enough to cover all the premises, inside and outside the hotel. The best thing at the hotel is the staff, very kind and friendly. Read moreGenuine Hotels.com guest review
Just back after spending 5 days at the jebel Ali .. Fabulous holiday, staff very friendly couldn't do enough for you.. The only downfall for myself was no ice in the rooms .. Would go back.. DiGenuine Expedia guest review
Beautiful hotel, but too far away from main tourist attractions and city. Great if you want a holiday solely relaxing or golfing, eveything you need plus more in superb paradise like surroundings.Genuine Expedia guest review
Was an amazing hotel and the staff were brilliant. We went AI and the food and drink was all fantastic. Would definitely recommend this hotel.Genuine Hotels.com guest review
"Great Hotel & Staff"
Had a lovely stay (3 nights 40th birthday treat) at the above hotel and didn't want to leave! The hotel is around a 30 min ride from Dubai Centre but the hotel do provide daily free shuttle buses if you wish to visit the tower or shops etc - the bus goes to a few different stops. Glad we had the fully inclusive option otherwise would of been pretty […] pricey. It's great the hotel has a range of other places to eat but it's sensible to book. It's having the best of both worlds fully inclusive and the feel of eating out at different resturants also. We were very pleased with the food and agreed it was a good standard and the drinks are all branded known names :) It goes without saying the weather was amazing, the beach/pool areas were well looked after. Actually everywhere was clean and tidy and well looked after. I really dont think there could be anything to dislike at this hotel. The staff were helpful and provided great service but were professional at all times - great to see. Hope we can afford to return for longer next time with the kids :) Read moreGenuine Expedia guest review
"Nice hotel, good beach"
Overall this hotel is extremely good. The only downside is that it is quite far from central Dubai - perhaps an hour by carGenuine Expedia guest review
"Beach front holiday that would appeal to all."
We had a wonderful holiday and met some great people. Although the hotel was full you didn't feel cramp or crowded. The staff are always so accommodating at the pool,bars, restaurants and receptions.Genuine Expedia guest review
"Facilities for numerous sports"
We have stayed here before and found it a very good hotel, unfortunately they have encouraged families to come and as we are pensioners we found the noise of children screaming , crying running up and down corridors very annoying. Most of these small children were up late at night so it was difficult to have a peaceful drink or snack. Parents seem to […] encourage their children to run amok! In future we shall seek out an Adults only hotel. Read moreGenuine Expedia guest review
"Excellent brilliant beach staff"
Excellent but food limited unless you eat at captains bar and love sea breamGenuine Expedia guest review
"Fabulous all inclusive beach holiday"
Just got back from our second stay at the Jebel Ali Beach Hotel and can't praise it highly enough. The staff were magnificent, from the cleaners to the front of house, everyone went out of their way to be pleasant and helpful. The food was amazing and with a choice of restaurants with a la Carte menus it didn't get boring. We received a free room upgrade, […] courtesy of being an Expedia VIP Elite customer, which I had assumed was a worthless marketing ploy but actually worked! Read moreGenuine Expedia guest review
"a few days on the beach"
a much needed break by the beach after a hectic business trip, seaplane over Dubai, massage at the spa, breakfast included, reading a good book on the beach, frolicking in the waterGenuine Expedia guest review
"A good all inclusive hotel"
We have stayed here before on all inclusive basis. The food is of a high standard and there is a large choice. Also plenty of choice for drinks. The hotel is slightly out the way but this is reflected in the price.Genuine Expedia guest review
"Nice friendly hotel"
We stayed for two weeks and loved the service and the excellent service from staff. Loved the peacock lounge area, the beach was really nice. All the staff who interacted with my children made them feel special, especially Ayesha from the ibn majid restaurant. They still remember her and say where is our friend gone. Would highly recommend this hot […] el. Read moreGenuine Expedia guest review
"Relaxing location with plenty of amenities"
The hotel is just what you need for a relaxing beach holiday. There is lots to do and the location is great - it is in its own expansive grounds with no other buildings in sight....yet close enough to Jumeirah centre if you want more "life". There are free shuttle buses to Jumeirah/shopping malls, although a regular taxi only costs about £12 to get […] there. The marina alongside the hotel completes the feel o a self contained resort. Read moreGenuine Expedia guest review
Our second visit to Jebel Ali and once again every box was ticked. This truly is a wonderful resort with amazing staff that really are a credit to the hotel. The all inclusive option is great value for money and the standard of restaurants/food and service are second to none. Our son (who is 7) loved the kids club. It offers lots of variety for all […] ages and the staff are professional and very friendly... in fact I would compare it to any high end nursery in the UK. The pools/beach and gardens are beautifully maintained and nothing is too much trouble. We have travelled extensively throughout the Caribbean and for us this place really cant be beaten. If you want a relaxing holiday in value for money luxury then look no further! Read moreGenuine Expedia guest review
"Excellent resort hotel"
We've just returned from a lovely week in Dubai at jebel Ali. Everything was very good right through from the helpful staff to the swimming pools to the lovely food at the restaurants. It was great to stay at a hotel where the staff were all so friendly and helpful. Being a recently retired couple, our only issue was with the number of children as this […] is primarily a family hotel. We do not expect to see young children running around in restaurants late in the evening. For this reason couples maybe better suited at the adjacent palm tree court hotel. Read moreGenuine Expedia guest review
"Best of both worlds - Dubai City & Beach"
I booked this hotel on the primary basis we wanted a beach holiday with the option of going into Dubai city when we wanted, not the other way round. If you are arriving during daylight don't be alarmed by the journey which takes you through a rather nasty industrialized area of Jebel Al. Hotel staff were the best I have experienced and I have traveled […] a fair bit. Hotel grounds, food and drink were great. Rooms are a little tired, but still have a modern feel to them which defies the hotel's 32 year age. One tip for travelers - if you book an all inclusive package - there seems to have been a discrepancy as to what was covered, horse riding, clay pigeon shooting are not included, nor is the mini bar in your room - which is unusual. All branded drinks which is a plus but you did have to keep chasing to get more drink - it is not free flowing unless you tip a waiter to "look after you". Palm Tree Court next door does appear to have bigger and perhaps nicer rooms, but to me this did not warrant the far greater price they charge, especially when this hotel uses all the Jebel Ali's facilities ?! Read moreGenuine Expedia guest review
"Excellent amenities, transport provided to malls e"
This was my second visit to this hotel. The hotel has everything to offer from a private beach to a variety of places to eat. The staff are friendly, helpful and Knowledgeable. It's like being on an oasis, its so relaxing. Excellent value for money.Genuine Expedia guest review
We only stayed for one night but made good use of the golf, tennis and gym facilities. The big grassy area is great for relaxing and gets a nice sea breeze. Would stay again and take the children next time.Genuine Expedia guest review
"Nice hotel but quite far out"
The hotel is a good standard and they offer lots of activities for children however if you want to eat somewhere different you are at least 20-30 mins away from anywhere else. There is a huge industrial estate and port in between you and Jameira beach. The hotel does offer shuttles to a couple of locations but it takes at least 15 mins more than going […] by taxi. Read moreGenuine Expedia guest review
It was excellent and would recommend it the hotel staff were very helpful the food was excellent and the views were great.Genuine Expedia guest review
"Just recently retired, nice to have a break"
Your hotel was mentioned to us as a possibility for our stay. We were very pleased with the service, food in the restaurants and facilities available.Genuine Expedia guest review
"Superb facilities and attention to detail"
Sadly there for just two days' rest at the end of a demanding business trip, but the Jebel Ali Beach hotel was well worth the choice. In the hotel and resort area itself there was nothing to fault, attentiveness and friendliness of the staff; personal serenading by a very versatile small group of musicians in the Ibn Majid restaurant; a sophisticated […] jazzy trio in the top-floor bar; excellent international cuisine in the restaurants; great range of leisure and spa facilities which I just did not have enough time to take advantage of. Even a creche and activities for kids - though my stay was well out of school holiday season. I'd certainly return - sooner rather than later, as you can see the signs that a lot of construction development is going to take place on an artificial reef just across the water from the hotel. Read moreGenuine Expedia guest review
"Best Hotel in Dubai"
Our 5th visit to JA, the staff make the hotel what it is. Food superb, setting excellent, facilities out of this world.Genuine Expedia guest review
"Beware the entrance... when wet..."
Room, facilities, staff excellent. I went for the airshow and it was the most comfortable hotel I've stayed in- hey- the red arrows were also in the hotel so that should be recommendation enough... The peacocks walking around the pool is a nice thing to see and although I didn't get chance to have a swim, the facilities were immaculate and well cared […] for. Only 4 out of 5 for staff I'm sorry to say because due to heavy rain (yes in Dubai) I slipped on the entrance and landed on my back- the staff then put a 'wet floor' sign up... overall though, the hotel is total value for money! Read moreGenuine Expedia guest review
"Lovely hotel with excellent facilities"
Hotel was lovely and catered for all needs with many wide and various activities. The Hotel provided a courtesy coach which was excellent as the Hotel is 20 mins/half an hour away from the start of other attractions. Metro facility from Ibn Battatu Mall was brilliant. The food was excellent with very wide choice and top quality. Beach area was very […] relaxing and not too busy and swimming in the sea was wonderful. We would definitely go back there again. Read moreGenuine Expedia guest review
"Lovely hotel with great staff"
Rooms are small especially when a camp bed was required for my five year old son however other than that there is nothing to fault. The entire resort is exceptionally clean and well kept and the staff in all areas are amazing although Sinto at the pool bar and Dave on the beach do deserve a special mention. Cool Zone kids club is exceptionally well […] run with a great range of varied activities. Read moreGenuine Expedia guest review
"An enjoyable week with a great beach and gardens"
We had a great week. Have been to this hotel on numerous ocassions. Had a few issues but I can honestly say that they were dealt with in a professional manner and the Customer was put first - does not often always happen! Hotel staff are great and are very attentive. Pools, Beach and Gardens are lovely and if you want some peace outwith Dubai well you […] will have it. Some personal service received from Lito (Sports Bar), Luca (La Traviata) and Poojray (Beach) and the F&B Manager. These guys excelled in Customer Service - well done! A relaxing week and look forward to the planned external rennovations. Who knows may be back at some point. Read moreGenuine Expedia guest review
"Excellent resort. A shame is so far from Australia"
At arrival we thought the resort was a bit far from everywhere but we quickly found out that we did not need to go anywhere else to enjoy ourselves. The resort provides everything even a free shuttle bus if you want to go for a day/night in town, you can check on the shuttle bus's time table to organize your day out in town. If you want to relax JEBEL […] ALI BEACH RESORT is the ONE for you, not if you like a hotel close to shopping center/s or attraction/s. We will without hesitation stay at the resort again, the only inconvinient for us living in Australia is: it is far (13 hours fly) and a bit expensive just to go there for holidays. In our case we stopped over for 5 days on our way home to Australia, after our trip to Europe and Dubai was one of the two places of your 2 months trip that we enjoyed the most. Relaxation was our mind focus in stopping at Dubai and certainly we received it. Read moreGenuine Expedia guest review
"Nice hotel, great location, fantastic facilities"
Had a 3 day family break in Sep 13, would love to go back again. This hotel had everything we could have hoped for, would recommend All inclusive otherwise it can work out expensive.Genuine Expedia guest review
"Nice resort but isolated"
we arrived in the small hours of the morning but were checked in by a friendly and helpful young man and then escorted to our room. breakfast buffet was plentiful. As we only stayed 2 nights we didn't really experience all this rather nice resort hotel has to offer.Genuine Expedia guest review
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