"Good Spot in East Tucson"
Nice facilities and good service.Genuine Hotels.com guest review
"great place to stay"
Just right.Genuine Hotels.com guest review
Very nice and comfortable hotel. Not many eating choices in walking distanceGenuine Hotels.com guest review
"Good hotel, long distance to dwntown"
Overall good hotel and staff. Location is far from downtown on the eastern edge if the city.Genuine Hotels.com guest review
The staff here make you feel like you are home. Wonderful.Genuine Hotels.com guest review
"Great location, Fantastic view"
The hotel is beautiful and in a great location. It has a fantastic view of the Catalina and Rincon Mountains. However, the picture window needed cleaning. Otherwise, the stay was thoroughly enjoyable.Genuine Hotels.com guest review
My stay was fine, but I left my phone charger and called them about it and never received a call backGenuine Hotels.com guest review
Comfortable, personal, great experience.Genuine Hotels.com guest review
"Beautiful Mountain Views"
Exceptionally friendly staff and amazing food! Thank you for a pleasurable experience!Genuine Hotels.com guest review
"Another business trip"
Another great stay as alwaysGenuine Hotels.com guest review
"clean and comfortable stay"
From the front desk to the maids, and everyone in between, this property was clean, professional, and hospitable. The Internet connection was weak, but basic functions could be performed (depending on where in the room you were) and covered parking should definitely be provided. My girlfriend said the $17 room service pancakes paled in comparison to […] just going to the IHOP a block away, but overall it was a very good experience. Read moreGenuine Hotels.com guest review
"Far away from I-10"
Loved The room, the only thing did not like was that it took me far away from I-10Genuine Hotels.com guest review
Great Place and Excellent Service. Didn't eat at the restaurant but they took care of an internet issue ASAP. Very Happy.Genuine Hotels.com guest review
Very Good Bellman, but the hotel was oudated and cleaning crew was everywhere. Unpleasant atmosphere and an undesirable location.Room and towels smelled like smokeGenuine Hotels.com guest review
All was wellGenuine Hotels.com guest review
"relaxing while out on business"
It was very relaxing and quietGenuine Hotels.com guest review
"Over Night Stop"
A very nice hotel and enjoyable. The café was not as top notch as we would have thought. Enjoy the one night and could have used more.Genuine Hotels.com guest review
Thank you so much for the wonderful hospitality.Genuine Hotels.com guest review
"Close to my sister's home"
Everything was great except all the pillows were super soft - no firm pillows even though there were quite a few pillows on the bed. Nothing to do with the hotel, but with hotels.com. I thought the breakfast buffet was included, but we each had to pay $9.95 and there were 4 of us.Genuine Hotels.com guest review
Nice and quiet. With hospitable staffGenuine Hotels.com guest review
"sleepless in tucson"
The hotel was very nice inside and out. the room was spacious and clean. the staff was very helpful and accommodating. the noise level in my room the first two nights was intolerable. people were coming and going until well past 2am. the biggest annoyance was the opening and closing of room doors which was seemingly endless. I asked for and was given […] a quieter room on another floor for my 3rd night. unfortunately when I checked out I discovered my rental car had been egged during the night. bottom line I would not stay here again and would not recommend it. Read moreGenuine Hotels.com guest review
"Nice and Comfy"
My family and I have stayed here before. We absolutely love the comfy beds and pillows; after all, it's great to get a good night sleep when you're away from home. The pool is not very large, but it was fine for us. I can keep an eye on my children better with this size pool. The hotel is close to Park Place Mall. There are many places to eat close […] by. The only thing I can take away points for is that when we walked into our room, the mini refrigerator was disconnected, out of it's place and in the way of the entrance. This was no big deal; we connected it and put it in it's place. The fountain in the lobby wasn't working on the day we arrived, but it was working by the next day. Read moreGenuine Hotels.com guest review
"Tuscon off I10"
We were pleasantly surprised at how nice the hotel was for the price! Very clean and beautiful lobby.Genuine Hotels.com guest review
"Excellent Place to stay!!"
Great Experience and simple to get to wherever I needed in Tuscon!!Genuine Hotels.com guest review
great hotel, lovely restaurantGenuine Hotels.com guest review
My wife and I usually stay at a Hampton In one block away, but we got a good deal on this Hilton, so we booked it. WOW! Beautiful building, Friendly staff, and the bed was like sleeping on a cloud. Our business is over near the U of A, so quite a distance for us but well worth the trip.Genuine Hotels.com guest review
"'Twas good for our needs"
The hotel was very nice and the staff helpful. The only thing that was off was we received a queen instead of a king sized bed.Genuine Hotels.com guest review
"Hilton Stay in Tucson"
While the child was most impressed with the elevator, the adults were more interested in the room comfort. Room was nice. Bathroom was a good size. On inside of bathroom door there was a huge smudge of what might have been makeup. It looked as if someone had rubbed their face on the door. I cleaned that when we arrived along with a couple of other areas. […] Overall the room was great and we liked the price. We were surprised that having breakfast would be around $16.00 a person. We found other places to enjoy donuts and toast each morning. We would stay there again. Read moreGenuine Hotels.com guest review
"Great Location, but unfriendly front desk"
Location is prime if you need quick access to downtown El Paso -- everything is within walking distance (convention center, museums, restaurants). Our room was fine, though I was disappointed in the lack of a mini fridge (call me spoiled). I was quite disappointed with the front desk -- they were quite unfriendly and abrupt when we checked-in (had a […] 'I couldn't possibly be bothered with you right now' attitude), and had the same attitude on two other occasions when we had typical tourist questions (with a different set of staff). Same can be said of the staff at the coffee shop. The bar/restaurant staff however were great, including Jorge who was really friendly and gave us all sorts of great tips about the city and nightlife. I think management needs to come in and do a refresh training with their front desk staff. Read moreGenuine Hotels.com guest review
"Tuscan great city"
Its my first time been at this hotel .The peoples are friendly and helpful.I will be back for sure. Ken AlasaadGenuine Hotels.com guest review
Little to say other than "perfect", right down to the heated pool.Genuine Hotels.com guest review
"Watch for special offers"
Comfortable hotel located on east side of Tucson with good access and ample parking. We enjoyed special offers over the holiday season. The hot tub was soothing after a long drive.Genuine Hotels.com guest review
"Value for money"
Nice hotel and value for money. Quite and less traffic. Property sits on its own vast ground with ample parking. Feels secure. Only shortcoming was the a/c in the room was loud. But then I sleep the moment I close my eyes and that didn't bother me. But believe it would be a pain for lots of people.Genuine Hotels.com guest review
Nothing is really great about this hotel. Our room had a leaking faucet and constantly running toliet. Staff was snobby. Location is far from freeway but Broadway is a great street with lots of shops.Genuine Hotels.com guest review
"close to where we wanted to be"
we loved itGenuine Hotels.com guest review
My wife and I thought the mattress looked to be lumpy, but in the morning both of us reported a good nights' sleep. Room temperature was controlled by thermostat. Heater/ac was quiet and effective. TV was the smallest I've seen in a hotel.Genuine Hotels.com guest review
Can't beat the week end ratesGenuine Hotels.com guest review
Had breakfast at hotel restaurant it was overpriced and not good at all. Very disappointed that they could not have a nicer restaurant for a hilton. The rest of the hotel is wonderful, the room was great !!!!!Genuine Hotels.com guest review
"it was ok"
We missed having a cooler or fridge in our room, the free continental breakfast that other hotels offers. The prices in the restaurant menu are too expensive. I don't think we are coming backGenuine Hotels.com guest review
Great hotel at a good rateGenuine Hotels.com guest review
The staff here....everyone from guest registration to guest services are so professional, warm, and welcoming. Especially the older gentleman that assisted me with my luggage. I wish I got his name. Such a cheerful soul. Hotel is showing some wear but it is clean and comfortable. Comfy beds, plenty of pillows to chose from, nice thirsty towels. Hilton […] rarley disappoints. Didn't have time to enjoy pool, gym, and meal there but it sure did smell delcious as I was racing thru lobby. Read moreGenuine Hotels.com guest review
"Rooms and front desk great, maid service not so ho"
The hotel is very nice and reminded me of walking on to a cruise ship. The front desk people were always friendly and helpful and the rooms are quite large and comfortable. Unfortunately, the maid service left something to be desired. The first day I came back and the water from the shower was still in the tub. Aside from the fact that it didn't drain, […] the maid obviously didn't clean it. She took the bath rug and didn't replace it. The ice had melted and pulled the inside bag down and that wasn't cleaned or replaced, nor were the glasses that we used that morning. I guess if you just drink water it doesn't count as being used. The 3rd day we came in and it smelled sour, like the room had been cleaned with a mildewed rag. Part of this could have been fixed, but considering her lack of care in the room, I was afraid if I complained before I left she might do something worse to my things or the room. Those 20/20 exposes can make you paranoid! All in all I loved the hotel but would think twice about going back based on the cleanliness and sanitary cleaning of the rooms. Read moreGenuine Hotels.com guest review
"Short and sweet"
Upon entry the hotel itself is well maintained and clean. The staff was extremely courteous and polite. The location and views from the upper floors of the hotel (especially the north facing views) are spectacular. Where it starts to fall apart is the room. It was large, spacious and well appointed, but upon further inspections...that's where my rating […] began to drop. The bed was perfectly made but laying across the crisp white sheets were several long brown hairs. The chair and ottoman in the room had seen better days long ago, the upholstery faded and worn. Wires for lamps and other electrical items in the room were clumped in twisted heaps near the outlets and the power strip that was connected to the TV and coffee machine showed burn marks. If a little more focus was put on updating and tidying up the rooms...this hotel would have certainly received a full 5 stars from me. Read moreGenuine Hotels.com guest review
"Great - last minute stay"
We hadn't planned to stay overnight in Tucson. We booked it one hour before checking in. We got an awesome deal. It was a very nice hotel. The room was spacious and clean. The beds were very comfortable. Staff was overly friendly. The pool was nice and the hot tub was so relaxing. We liked that the pool and hot tub are open until 11 PM. We will definitely […] stay here again. Read moreGenuine Hotels.com guest review
"Would not stay there again"
The hotel staff were friendly and helpful. Nice that it is pet friendly. The first room we checked into was right above a loud wedding reception, so we asked to change rooms, and the staff responded right away with a quieter room. However, BOTH rooms were dirty. The first room had a used bottle of lotion with a hair stuck in the lid! The second room […] had a dirty comforter with make-up on it. Both carpets were filthy. The bathtub was clogged. For a Hilton, it was not well-maintained. I would not stay there again. Read moreGenuine Hotels.com guest review
My wife and I had traveled from Oceanside, Ca to meet with family over the Thanksgiving holiday. I had picked the Hilton for the quality that goes with the name. It wasn't long after arrival at the hotel that we got the impression that quality does not always precede the name. We were advised that our room that we had requested and paid for on line […] weeks previously was not available so we were given a room that was next to an elevator and the ice machine. All throughout the night and following two nights we heard the the ding of the elevator and the ice machine as there were bing used. There was no free amenities like coffee and pastry outside of the room for guests that just wanted to sit outside their rooms like in the foyer to watch tv etc. Hotels and motels that charge half or a quarter that we have stayed at provide more free amenities than this hotel. Read moreGenuine Expedia guest review
"A Night in Tucson"
A lady friend and I spent Thanksgiving night at this property. Fantastically comfortable bed, plenty of hot water for showering and speedy room service with a well-varied menu. Well worth the price that I paid, and I'll stay here again!Genuine Expedia guest review
for the price of a super 8 we stayed at the Hilton!! thank you hotels .com!!Genuine Hotels.com guest review
The a/c made a lot of noise and the hot water was only very warm. The room was nice and with the tv on and the ac on it blocked a lot of the machine noise that was coming from outside the room.Genuine Hotels.com guest review
Although it was 8 miles in from I-25, the hotel is located in a good area of Tucson. There are stores located conveniently close to the hotel. I was very happy about their service and the cleanliness of the hotel. I would definitely recommend it to others. The price was not bad at all either.Genuine Hotels.com guest review
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