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Hilton Tucson East - Tucson 32.22087, -110.83088
7600 E Broadway Blvd, Tucson, AZ, 85710 United States
Guest review summary
- 8.2 Average rating: All Trip Types
- 86% Recommended
- 51 Reviews
- 8.4 Hotel Service
- 9.0 Room Comfort
- 8.4 Hotel Condition
- 9.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (51) | 8.2 |
| Business | (9) | 8.4 |
| Romance | (8) | 7.8 |
| Family | (7) | 6.6 |
| With Friends | (2) | 9.0 |
| All Others | (25) | 8.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- Lowest Price guaranteed
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- ATM/banking
- Complimentary newspapers in lobby
- Concierge services
- Express check-out
- Fitness facilities
- Multilingual staff
- Parking (free)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Security guard
- Spa tub
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Flat-panel television
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- Internet access (complimentary)
- Iron/ironing board
- Makeup/shaving mirror
- Microwave (on request)
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors:;
- Number of rooms: 233;
- Patio;
- Restaurant(s) in hotel;
- Swimming pool - outdoor;
- Wired (high-speed) Internet access - surcharge;
- Wireless (high-speed) Internet access - complimentary
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Bicycle rentals nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Mountain biking nearby
- Swimming on site
Guestrooms Guestrooms
2 Queens Executive
2 queen beds. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries. Bathrobes. Turndown service. Continental breakfast (Monday-Friday) and evening reception (Sunday-Thursday).
All rooms include All rooms include- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Flat-panel television
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- Internet access (complimentary)
- Iron/ironing board
- Makeup/shaving mirror
- Microwave (on request)
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
King Accessible
1 king bed. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries.
All rooms includeKing Exec Floor Terrace
1 king bed. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries. Bathrobes. Turndown service. Continental breakfast (Monday-Friday) and evening reception (Sunday-Thursday).
All rooms includeKing Executive
1 king bed. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries. Bathrobes. Turndown service. Continental breakfast (Monday-Friday) and evening reception (Sunday-Thursday). Bathrobes. Turndown service. Continental breakfast (Monday-Friday) and evening reception (Sunday-Thursday).
All rooms includeStandard King
1 king bed. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries.
All rooms includeStandard Two Queens
Two queen beds. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries.
All rooms includeStandard room
1 king bed or 2 queen beds. Desk. 19-inch TV. MP3-compatible clock-radio. Weekday newspaper. Complimentary high-speed Internet access. Voice mail. Coffeemaker. Hair dryer. Designer toiletries.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Tucson
Tucson blends Mexican, Western, and Indian cultures. El Presidio Historic District includes the Pima County Courthouse with its distinctive blue dome. To the east, Reid Park Zoo displays eco-friendly exhibits and more than 400 critters. Nearby, spelunkers descend a 40-foot cave at Colossal Cave Mountain Park. Head west of town to visit the Arizona-Sonora Desert Museum and Saguaro National Park.
see all hotels in TucsonNearby Activities & Points of Interest
1.0 - 3.0 mi
- Trail Dust Town - 2.2 miles
3.0+ mi
- Tucson Botanical Gardens - 5.0 miles
- El Con Mall - 5.0 miles
- Reid Park Zoo - 5.2 miles
- Hi Corbett Field - 5.2 miles
- Tucson Electric Park - 6.7 miles
- McKale Center - 6.8 miles
- Ventana Canyon Golf and Racquet Club - 6.8 miles
- Arizona Stadium - 7.0 miles
- University of Arizona - 7.1 miles
- Tucson Intl. Airport (TUS) - 9.3 miles
Reviews
Filter by:
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All (51)
- Recommended (44)
- Not recommended (7)
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The following English reviews were posted by Hotels.com guests from other countries
Reviewed by a Hotels.com guest on Dec 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Wonderful!!!"
Reviewed by a Hotels.com guest on Nov 3, 2009
The hotel was very nice, my friend and I were there overnite due to a business trip/outing in Tucson. The staff was great, all in all- highly recommended!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Was this the Hilton?"
Reviewed by Jane of Tucson on Oct 23, 2009
Good day, On the 18th of October I booked an Executive Suite with a terrace for my husband's birthday. I was quite upset with the condition of the furniture in the room. I thought I had read that the rooms were just re-done, perhaps I am mistaken, but our sofa had faded out upholstery with paint on it. The rest of the furniture looked quite dated. The terrace in the photos was quite lovely with large potted plants. Ours was devoid of everything but a few chairs and tables. I am not sure what the "upgraded amenities" were supposed to be as the amenities we saw were standard amenities. There were no Spa robes and slippers in our room. Our air conditioner in the bedroom was so loud that we could not sleep, it was too hot to turn it off. Shortly after midnight we ended up leaving the hotel and going home so that we could sleep. I was hoping for a nice suite and a great experience for my husband on his birthday. Instead it was quite ordinary at best. It certainly was not worth the inflated price.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Fabulous Bed!"
Reviewed by Carol of Chandler on Sep 15, 2009
The beds and bedding at the Hilton are so amazingly comfortable. The bathroom was wonderfully outfitted and even had a lighted makeup mirror and huge bath towels. Be sure to visit Gavi the Italian Restaurant across the street for the most fabulous dinner.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Comfortable and convenient"
Reviewed by Cathy of Winter on Sep 10, 2009
We stay at the Hilton East everytime we come to Tucson - 4 times a year. It is in the most convenient place to be close our family, shopping, restaurants. The staff is the best point. Everyone is always so friendly and willing to make our stay the best it could possibly be!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by Denise of Phoenix on Aug 31, 2009
Beautiful lobby with winding dual staircases and glass elevators when you walk in. Nice restaurant/bar with outside seating...could be casual or dressy. We would definitely stay there again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Service Needs Improvement"
Reviewed by e of p on Aug 27, 2009
the hotel is nice the pool is nice. but the room wasn't cleaned and beds weren't made for 2 days. had to ask for new towels, and when they were delivered the person left the old ones on the floor as well.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 6.0 Room Cleanliness
"Always pleasant in our multiple stays there."
Reviewed by a Hotels.com guest on Aug 13, 2009
Would be nice even without the views of the mountains -- but it offers those as well, despite being on Broadway. Easy access to good restaurants, the national park, etc. Renovated rooms, airy atrium, etc., all for little more than a motel 6.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Amazing hotel."
Reviewed by a Hotels.com guest on Jul 15, 2009
The hotel is amazing inside and out, easy access and great services coupled with comfortable rooms and amenities. For some the location is great, having all activities I was attending being on the other side of town made for long drives. I will be staying there again, with next time being sure to get access to the executive floors and to stay more then one night.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"very nice"
Reviewed by a Hotels.com guest on Jul 2, 2009
beautiful hotel, room was very nice.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 31, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice Hotel"
Reviewed by a Hotels.com guest on May 13, 2009
Friendly Staff, would recommend highly.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Very Loud!"
Reviewed by a Hotels.com guest on Apr 26, 2009
It was very noisy there. You could hear everything in the rooms next door to ours and it woke us up at 3am. There was also a wedding that had extremly loud music that lasted until 1am. We did not get a good nights sleep.
Overall Rating
out of value="10"- 2.0 Hotel Service
- 8.0 Hotel Condition
- 2.0 Room Comfort
- 6.0 Room Cleanliness
"Nice Hotel."
Reviewed by Tim of Mesa on Apr 20, 2009
Room was very clean and the bed was very comfortable. Staff was very helpful and polite.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Hotel at a Central Location"
Reviewed by a Hotels.com guest on Mar 26, 2009
Only complaint is their AC-Heating system. It did not seem to be on the temp we set it on and it was very noisy. Other than that, all around a great expierence.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Grat room for the money"
Reviewed by a Hotels.com guest on Mar 19, 2009
Staff very friendly and helpful
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great deal - beautiful property"
Reviewed by a Hotels.com guest on Mar 15, 2009
A bargain - beautiful room, outstanding mountain views, extremely courteous staff, very nice restaurant/bar
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"A Hilton to Avoid"
Reviewed by a Hotels.com guest on Feb 21, 2009
The maid service was terrible. We were there for a week and at times we did not receive wash clothes or have the trash emptied. The only service performed was the bed was made every day. In the entire stay we were unable to take a complete shower with warm water. Water pressure was terrible and then became luke warm. There was no regular coffee in the room and it wasn't until we were checking out that we discovered we could have had coffee gratis in the restaurant. (We went out each morning to get regular coffee.) I would not return to this Hilton or recommend it to anyone.
Overall Rating
out of value="10"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 8.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"disappointed"
Reviewed by Rob of scottsdale on Nov 13, 2008
I wouldnt stay here for the money they charge. Kind of a dumpy area. They charged my nine yr old 11 bucks for orange juice and coffee, even after he said we were coming to the buffett (45 dollars for three of us) Shameful!! A real disappointment. My girlfriend didnt like it at all. On a bright note-the beds were comfy. Wouldnt stay here for pleasure. Ever.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 4, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 25, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"great room for the money"
Reviewed by a Hotels.com guest on Jun 25, 2008
convinient location , short drive to downtown , planty of stores and restaurants around
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Lovely hotel - great views of the mountains from the glass elevators!"
Reviewed by Florida of Phoenix on May 21, 2008
Friendly staff - great location and very clean. Recently updated and plenty of parking. Highly recommend this hotel to travelers staying in Tucson.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Nice hotel, far from UA, rarely saw a staff person"
Reviewed by a Hotels.com guest on Apr 24, 2008
The rooms were very nice, comfortable and updated, extremely quiet also. The pool probably could've been cleaner but I never saw staff working the pool area. Sunday morning at 10am after a wedding the night before the pool area was still set up for the wedding -- no lounge chairs out, no towels. People were out there anyway but it was obvious to everyone that this was an oversight. The staff was did see in the hotel was very courteous and helpful. The coffee dispensers in the lobby were out both days I tried them. Overall the hotel was very nice but felt understaffed. Perhaps I expected that if a hotel looked this nice then it would offer more services. I would recommend it based on comfort and esthetics but it was a lot farther from the UA campus than the map made it seem but that was our fault for not checking actual distance.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Apr 9, 2008
Very quiet and confortable. Would go back again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Excelent Stay!"
Reviewed by a Hotels.com guest on Mar 27, 2008
I absolutly loved my stay at the Hilton. The hotel is very nice and the staff is excelent at providing service.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Good night sleep"
Reviewed by Mike of Mundelein on Feb 28, 2008
Over all it was a good experience. Very comfortable beds and pillows. Only complaints I would have were that a lamp was in need of repair, the maid wanted to clean the room at 8:30 in the morning and it was alittle bit of a hike from the University of Arizona. I would still recommend this hotel.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Slept Like a Baby"
Reviewed by ralph of velasco on Feb 20, 2008
The room bed was extremely comfortable. Typically when I stay at hotels, I wake up to find I have a sore neck and back. To my surprise I woke up to find that I had no neck or lower back soreness. The bed let me sleep like a baby and rejuvenated me. I would highly recommend travelers to spend the night at this Hotel.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Stay in the North side of town"
Reviewed by John of Charlotte on Feb 20, 2008
Hotel is OK but old. I would highly recommend staying in the Oro Valley area. It is a much prettier area with the best Restaurants located there
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 6, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 3, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 1, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"The Hotel is just finishing a substantial remodel"
Reviewed by Katherine of Scottsdale, AZ on Dec 30, 2007
The room was very comfortable and clean, the staff was friendly and very accommodating. (I had a pet with me on the visit and they were kind to my pet.) The bed was wonderfully confortable. The pool and spa areas were beautiful and I enjoyed using them. I will revisit again when the remodel is complete. Best Breakfast Buffet I've ever had.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 31, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Aug 22, 2007
The room was a little small, but had every thing we needed.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 22, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by sally of california on Aug 17, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 15, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 8, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"needs a serious renovation; the staff said it starts next month"
Reviewed by Business & Pl of Anthem on Apr 3, 2007
Old dirty looking carpet in the hallways, dated furnishings in the entrance, wallpaper looked like it was from out of the past. The staff was excellent & proactive. I was pleasantly surprised on a few occassions by the nice responses of the staff. Example: I asked at the desk where the convenience store was and that I was looking for water. One of the other desk attendants said "did I hear someone mention they needed water?" as they handed me a cold bottle of water. Beautiful views of the mountains, too bad the hotel was so old looking.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 4.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews