All hotels in Tucson, Arizona, United States of America
1 room, 2 adults
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7600 E Broadway Blvd, Tucson, AZ, 85710, United States of America, ‏‎855-239-9397
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4.2 / 5Excellent

Score breakdown (from 691 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.3
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4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Linda and the rest of the staff were very accommodating to our needs. Our first room was a little too warm. The AC unit was not cooling correctly. They switched our room with no hassle.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
Breton
US
4.0 / 5Excellent
"hilton"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was friendly , good location
Genuine Hotels.com guest review
5 night family trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"I would have my mom stay here"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
it was a good experience I give the onsite restaurant a 8 out of ten.There bacon gets a ten out of ten.Rooms were clean and comfortable staff was very friendly and courteous. Front desk staffed with happy helpful people.
Genuine Hotels.com guest review
3 night family trip May 29, 2015
Duane
US
5.0 / 5Outstanding
"Would stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely fantastic! Everything was clean and staff was friendly.
Genuine Hotels.com guest review
4 night family trip May 29, 2015
Rebecca
US
5.0 / 5Outstanding
"Good service and nice pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great pleasure mini vacations.
Genuine Hotels.com guest review
2 night romance trip May 29, 2015
Eddie
US
4.0 / 5Excellent
"Good spot in east Tucson for quiet stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Convenient location and nice pool. Staff were friendly and helpful. Internet was problematic-hopefully this can be rectified before my return.
Genuine Hotels.com guest review
3 night trip with friends May 29, 2015
Phebe
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Horrible, you have to pay for everything, Internet, breakfast even a bottle of water in your room costs $3.00 dls, I never stay again there
Genuine Hotels.com guest review
2 night family trip May 21, 2015
mario
US
3.0 / 5Good
"Probably would stay somewhere else next time"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pool was dirty with tons of leaves. Bathroom in room had hair on floor and bathtub
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
anthony
US
4.0 / 5Excellent
"family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We had to pay for wifi. No free breakfast and the toilet wasn't working right. We had an overall great stay. It was a nice hotel. I was able to check in early so I was very thankful for that.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
A Traveler
US
4.0 / 5Excellent
"Quick stop in Tucson"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We enjoyed are stay, very clean and the staff was very help and polite.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
judy
US
4.0 / 5Excellent
"stay in tucson"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
great
Genuine Hotels.com guest review
2 night business trip Apr 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great deal, good location, but somewhat noisy."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I stayed for a week. This was a great deal, a nice hotel in a location with plenty of restaurants, shopping, etc. in walking distance. The only problem I had was the door to my room had a 1" gap at the bottom so I was awakened by noise & light from the hallway. In fact I stuffed a towel in it to block the light and noise. Other than that, room service was great, it is exceptionally clean, and the staff were all friendly.
Genuine Hotels.com guest review
6 night family trip Apr 22, 2015
Ronald
US
4.0 / 5Excellent
"Overall great stay but miss the comp breakfast."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My friends stayed here for the week end. Everything was great except there was no complimentary breakfast offered. It also would have been nice to have had a microwave and small frig in their room.
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Virginia L
US
5.0 / 5Outstanding
"Staff goes the extra mile"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Extremely friendly staff, going the extra mile. Example: during check-in my 8yr old daughter got excited about the glass elevator. Staff noticed, and without prompting upgraded us to the 2nd level from top so that "she can ride the elevator up high". Next morning, kitchen made a pancake for her in the shape of a face, with fruit for eyes etc. Again, just because they could. Awesome service.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Martin
US
3.0 / 5Good
"Mountain View Room at the Hilton Tucson East"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
We stayed on the 6th floor and had access to the 7th floor amenities which included happy hour and a breakfast buffet. They did a nice spread for both happy hour and a light breakfast. It was worth the small extra charge. The view from our room was gorgeous and looked out at the mountains. I would highly recommend asking for a "mountain view" room. The room itself had a number of issues including a clogged shower drain, broken patio door, non-working thermostat, long flushing toilet, and a closet door that kept flying shut and hitting us as we tried to hang our clothes. The staff were friendly and very helpful but the issues with the room gave us the overall impression that the hotel needed a lot of TLC.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"Good from far, but up close far from good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is in need of a facelift. Everything was clean, but aged. Staff was friendly. Went to pool and not enough lounges and Wi-Fi outdoors was not accessible consistently. Reasonable value, but forgettable experience.
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
Robert
US
4.0 / 5Excellent
"Nice pool and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Decent enough place with an above average pool area. The location is great - close to everything.
Genuine Hotels.com guest review
1 night trip Apr 24, 2015
Michael
US
3.0 / 5Good
"it is not a Hilton"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
The hotel does not worth the price, the food is totally junk. the other Hilton hotel in the town are really really better than this one.
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
Pedram
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it!
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
Ruben
US
4.0 / 5Excellent
"House hunting trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very relaxing - great location for my house hunting trips
Genuine Hotels.com guest review
3 night trip Apr 14, 2015
Frederick
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
That stay was great. The hotel was clean and had complimentary breakfast upstairs and a buffet you could pay for. The only complaint would be the shower needed a little draino, but other than that, things were great.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, lousy restaurant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Easy access to Saguaro Park. Only complaint was the food, which was overpriced and not good. Forget the breakfast buffet--very expensive and no better than you'd get as a complimentary breakfast at a low end hotel. Had prime rib for dinner, and the chef apparently had no clue what medium rare means (got well done) nor how to bake or serve a potato (not cooked completely and served cold.) Bartenders were efficient and friendly. So, hotel is fine, just avoid the restaurant--you'll get better food at a McDonalds or Denny's for a fraction of the cost.
Genuine Hotels.com guest review
2 night trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hilton Property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great property with nice pool and lounging area. After a long day in the car traveling this was perfect. Our room was clean, great complimentary toiletry items and nice, clean pool area. Kids had a blast smimming around. Drinks from the bar on the property were a plus. Restaurant on property was over priced so we grabbed something quick at the Culvers next door which was great! Everything was great about our trip except the bed. Our bed seemed too hard and was uncomfortable. Other than that it's a great hotel if your in the Tucson area.
Genuine Expedia guest review
Other trip Mar 31, 2015
Erica
US
3.0 / 5Good
"Tucson east Hilton"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
View was of the AC unit. Hard to control temperature in room. Was clean. Beds comfortable.
Genuine Hotels.com guest review
1 night trip with friends Mar 27, 2015
A Traveler
US
2.0 / 5Fair
"business only"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
way too expensive
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
Richard
US
2.0 / 5Fair
"Hilton is a has been"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Room and facilities were okay, but at the Hilton price okay is not good enough. Staff was snobby and not helpful. There are a few other hotels in the area that looked nicer. Wish I had seem them before I booked at the Hilton. Hilton is really not even on-par with Holiday Inn Express. My last stay with Hilton.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Simply Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Weekend getaway. Hotel was great! Front desk staff was polite, friendly, helpful. It was just an awesome stay! Thank you Hilton!! Will definitely look to you again for future stays.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Victoria
US
4.0 / 5Excellent
"Very Nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very nice. Service was great. Had a problem with the a.c. in our room when we arrived. After calling front desk it wasn't long and the service guy was there ready to check it out. Very nice guy, sorry I didn't get his name to let him know how thankful we are for his kindness. It was just that the batteries needed changing in the thermostat, which he did. Would definitely stay again.
Genuine Hotels.com guest review
5 night family trip Mar 12, 2015
Tracy
US
5.0 / 5Outstanding
"We were very please with the staff, the room and e"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were here for a church conference, 2nd time at the Hilton East and it was just as fabulous as last year, thanks for the great experience!
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
Michael G.
US
5.0 / 5Outstanding
"Hilton Tucson East was very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was nice. Room was clean. The air conditioner was a bit loud, but we just turned it off when we went to bed. We would return again.
Genuine Hotels.com guest review
3 night business trip Feb 27, 2015
Les D
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good services, very good location to many tourist area, restaurants, shopping centers.
Genuine Expedia guest review
Other trip Mar 6, 2015
Fred
US
5.0 / 5Outstanding
"Nice stay, comfortable bed.....will return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
stayed one night. Jade, day person at front desk was very pleasant and helpful (night person not so helpful). Room was comfortable, bed was comfortable. Carpet could use a cleaning. Toilet problems but maintenance fixed problem quickly. Nice breakfast with a variety of hot/cold foods. Lots of noise outside early Sunday Morning.....trimming trees or something. Overall, I recommend staying here....good price.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, good location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great experience, only stayed for one night, but will definitely be going back.
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Overall great deal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just needed refrigerators in the rooms. But overall good deal
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
Charles
US
5.0 / 5Outstanding
"Trip for Interview"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was on the older side, but it was clean and comfy. There are a lot of restaurants around the hotel, but it was about a 20 mins drive from the city center.
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
A Traveler
US
3.0 / 5Good
"Rude staff, executive level not worth it, 2/10"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was great, and we were checked in early. The bed and the shower were fine, and the TV was decent, and the pool/garden area, while showing its age like the rest of the hotel, was pretty. From then on, everything went downhill. The executive level food buffet at breakfast AND in the evening were close to inedible, most of the pastries at breakfast looked like they were a day old or more, and simple requests for condiments were denied without apology. The housekeeping staff were particularly rude, with a staff member stating she would do our room "next" and when we returned over an hour later she had forgotten completely and stated that she was going on break now so we would have to wait for another hour which messed with our afternoon schedule further. In addition the robes in the room were not clean and there were no slippers (which wasn't a huge deal but it was for v-day weekend and my girlfriend loves slippers) and when a staff member came to drop them off along with extra pillows he was also very curt and not friendly at all. It was also disappointing to see that the "Vista's Restaurant" had the EXACT same menu as the room service menu, down to the same prices and everything. Hardly imaginative to say the least. REALLY expected a higher level of service for paying for the executive level and was sorely disappointed at best. Overall rating: 2/10. Would stay in the Sheraton on Grant or Aloft downtown again long before I stay at this Hilton again.
Genuine Expedia guest review
Other trip Feb 16, 2015
Alex
US
5.0 / 5Outstanding
"Nice Stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Liked the location since it is close to Southeast area where my sister lives. Great referral by staff to local restaurant for breakfast, the Happy Rooster.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
SANTIAGO
US
5.0 / 5Outstanding
"Wkend in Tucson"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel!!
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Michael
US
4.0 / 5Excellent
"Very nice, pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was very spacious. Good food. Comfortable beds. Great service.
Genuine Hotels.com guest review
2 night trip with friends Feb 6, 2015
Justin
US
4.0 / 5Excellent
"Great Location for Bead Shows"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy check in and out, lots of parking. Limited dining chides, so plan to eat out. Pool side is lovely, but even for a Canadian, the pool was way too cold to use!
Genuine Expedia guest review
Other trip Feb 10, 2015
linda
US
4.0 / 5Excellent
"Certainly nice & adequate, no complaint"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Almost out of town, a bit far from downtown, but that was ok with us...less congestion. Near Sagauro Cactus NP. Nice atrium, small pool, but nice.
Genuine Hotels.com guest review
3 night romance trip Jan 23, 2015
A Traveler
US
3.0 / 5Good
"where's the beef?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Loud air conditioning that couldn't be turned off. no bar or restaurant. for the money, it should have had more amenities.
Genuine Hotels.com guest review
4 night trip Jan 29, 2015
David
US
5.0 / 5Outstanding
"Very pleasant business hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good hotel. Beds are very comfortable and staff is very kind. 4.5 stars
Genuine Expedia guest review
Other trip Feb 6, 2015
Julian
US
5.0 / 5Outstanding
"Two great stays in Tucson"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Short trip - great stay They need to use the same desk chairs that Hilton Garden Inn uses.
Genuine Hotels.com guest review
1 night family trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Tucson rainy weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
nice - rained but we still used hot tub, coffee in morning was nice to have. The land behind and surround was a little garbage and not too lovely
Genuine Hotels.com guest review
3 night romance trip Jan 30, 2015
Katharine
US
5.0 / 5Outstanding
"Staycation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
Kelvin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice welcome experience! I would recommend this hotel to everyone,hotel was clean and the staff was very welcome!
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything is fine, but Wish there's better breakfast......
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
2.0 / 5Fair
"Didn't think I could go wrong with the name Hilton"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I've stayed at different hotels for the same price that were better than this one. I would've appreciated at least having a microwave and mini fridge in my room. I thought these enemities were common courtesy at most hotels, considering this was the Hilton I at least expected that. The hotel was nice but overall the rooms were below average. The coffee creamer was old and when I requested more they brought TWO creamers. I won't be staying here again.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with friendly service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything you expect from a decent hotel. Older but still nice doesn't feel old at all. Friendly service and clean room. All the amenities work and there's a bar and pool at the hotel, always a plus.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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