"Overall great deal"
Just needed refrigerators in the rooms. But overall good dealGenuine Hotels.com guest review
"Trip for Interview"
Hotel was on the older side, but it was clean and comfy. There are a lot of restaurants around the hotel, but it was about a 20 mins drive from the city center.Genuine Hotels.com guest review
Liked the location since it is close to Southeast area where my sister lives. Great referral by staff to local restaurant for breakfast, the Happy Rooster.Genuine Hotels.com guest review
"Wkend in Tucson"
Great hotel!!Genuine Hotels.com guest review
"Very nice, pleasant stay"
Room was very spacious. Good food. Comfortable beds. Great service.Genuine Hotels.com guest review
"Certainly nice & adequate, no complaint"
Almost out of town, a bit far from downtown, but that was ok with us...less congestion. Near Sagauro Cactus NP. Nice atrium, small pool, but nice.Genuine Hotels.com guest review
"where's the beef?"
Loud air conditioning that couldn't be turned off. no bar or restaurant. for the money, it should have had more amenities.Genuine Hotels.com guest review
"Two great stays in Tucson"
Short trip - great stay They need to use the same desk chairs that Hilton Garden Inn uses.Genuine Hotels.com guest review
"Tucson rainy weekend"
nice - rained but we still used hot tub, coffee in morning was nice to have. The land behind and surround was a little garbage and not too lovelyGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Didn't think I could go wrong with the name Hilton"
I've stayed at different hotels for the same price that were better than this one. I would've appreciated at least having a microwave and mini fridge in my room. I thought these enemities were common courtesy at most hotels, considering this was the Hilton I at least expected that. The hotel was nice but overall the rooms were below average. The coffee […] creamer was old and when I requested more they brought TWO creamers. I won't be staying here again. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Our go to place"
Quick, comfortable, good food in the restaurant. Not busyGenuine Hotels.com guest review
"Great family hotel"
We stayed in the executive level for 6 nights. The hotel was clean and quiet. The kids loved the breakfast and evening food provided. The hotel staff were friendly and greeted us like family. It was a pleasant stay at the Hilton East.Genuine Hotels.com guest review
"Great - as long as you don't need the restroom"
The restroom was microscopic. The toilet seat was literally falling off the stool. You had to reach almost 180 deg. behind you for paper - the paper was cheap and scratchy. To turn on the shower you have to stand in the 6" floor space between the toilet and the tub. The towels were not soft. Room was so dark I needed a flashlight to tell if I was filling […] up the coffee pot correctly. I won't stay again. Read moreGenuine Hotels.com guest review
"friendly, clean hotel"
Our stay was very nice , the front desk service was supper friendly and helpful. they updated our room when somebody smoking in front of our room which is supposed to be a non-smoking one. except the heating is very noising.Genuine Hotels.com guest review
OUTSTANDING including the breakfastGenuine Hotels.com guest review
Our first room was next to the ice machine which was terribly noisy and the room did not sound proof the noise very well. After 2 nights we asked to be moved and the front desk immediately changed our room. After that we very much enjoyed our stay. They also have complimentary washer and dryer available which was a HUGE benefit as we needed to wash […] sports uniforms every night. For the price and amenities I would definitely stay here again. Read moreGenuine Hotels.com guest review
"We'd stay again"
Great staff.Nicely remodeled room. Robe and slippers were a nice touch. Food and top-shelf drink on exec floor was great. Only complaints ...heater was noisy, room temp hard to control/figure out, and bath had no exhaust fan.Genuine Hotels.com guest review
This hotel was fairly clean and comfortable. It was a little run down however, especially in the fitness center where there were only two cycling machines and neither was working properly. The one of the two tread mills was also not fully operating. The rooms were generally clean and spacious, but it would have been nice to have small refrigerator in […] it. The service was very courteous and professional from the front desk to to restaurant to the maid service. The holiday decorations were a little, but I guess for the price, what can you expect! We did not get to take advantage of the pool and jacuzzi as it was in the 40's when we stayed there, but it did seem to be adequately maintained. So, all in all, I can say, a decent stay for the price, with cleanliness and good service. Read moreGenuine Hotels.com guest review
"Best price on a Hilton hotel."
Excellent service as expected from a Hilton property at an unexpected great price. Well done, Hotels.comGenuine Hotels.com guest review
"Best stay ever!"
Brought me a room fridge when I inquired. Staff was awesome! Breakfast buffet was delicious with coffee better than Starbucks and fresh squeezed OJ. Love this place!Genuine Hotels.com guest review
It was just a one night trip to visit relatives in Tucson. The hotel was a nice surprise for the $65.00 we paid for the room. Very clean and comfortable.Genuine Hotels.com guest review
"quiet and clean"
Great quiet location with plenty of shopping and restaurants nearby.Genuine Hotels.com guest review
"OK for short business travel."
It's decent place for short business travel. Unfortunately there is not around the area except a few fast food and average restaurants. The the food the hole restaurant was better than average.Genuine Hotels.com guest review
Great hotel with friendly staff.Genuine Hotels.com guest review
one of the elevators was broken and was not fixed in the time we were there....it took forever to get in an elevator. That is inexcusable to not get that other elevator fixed right away...very inconvenient for guests.Genuine Hotels.com guest review
"OK, but a bit long in the tooth."
Condition of hotel, shows it's age and many of the repairs were too obvious. Only two elevators for the property and one was not working. Restaurant was a bright spot, with good quality offerings and quite reasonably priced, and good service.Genuine Hotels.com guest review
I can't believe that a Hilton hotel doesn't provide a simple contental breakfastGenuine Hotels.com guest review
It was a nice hotel. Service was great. The only bad thing that I can say is there was only one working elevator, which was annoying.Genuine Hotels.com guest review
"Great place to start"
Excellent place to stay. Really enjoyed staying here. Would stay again. Only thing is please fix the second elevator.Genuine Hotels.com guest review
Very nice...staff was greatGenuine Hotels.com guest review
The room smell not cleanGenuine Hotels.com guest review
Pretty hotel, clean and comfortable. Very low light in room and a bit musty, but served its purpose.Genuine Hotels.com guest review
Microwave charge @ Hilton?? Doors have to be slammed to closeGenuine Hotels.com guest review
Room didn't even have a mini frig, ice machines were only available on certain floors.Genuine Hotels.com guest review
We found a great rate on Hotels.com and really enjoyed our stay! The hotel offers great views of the mountains. The beds were super comfortableGenuine Hotels.com guest review
"Not what I would expect for a Hilton."
Management and staff were kind and courteous. However, the carpeting in our room was stained and we did not receive maid service on one day of our three day stay. Refrigerator does not come in room unless it is specifically requested, then at a charge.Genuine Hotels.com guest review
This was our second stay at Hilton East. Always enjoy our stay at the Hilton.Genuine Expedia guest review
"Nice place to stay in East Tucson"
We had a wonderful stay. Everyone was very friendly and helpful. Nice quiet room. Comfortable bed.Genuine Expedia guest review
Great location, close to all the attractions. Horel looks very nice, pool was clean & a nice temperature to still swim comfortably in Oct. Rooms were clean, closing beds were comfortable and enjoyed the hot shower very much. Since we travel to this location often we will look forward to staying here again.Genuine Hotels.com guest review
"For daughters wedding"
Got the room for my daughter for her wedding night and before so the girls could get ready. They said it was nice but a little small.Genuine Hotels.com guest review
"made a hard time much easier"
I was there for my sons surgery at a nearby hospital...the night staff called cabs for me and were quite kind...was able to get a great meal at your bar and grille to have in my room.Genuine Hotels.com guest review
Very friendly staff. Pleasing hotel, however, the AC/Heat unit in the room was VERY LOUD. The 2nd night we had a staff person put in a new unit, but it really wasn't much quieter. That was annoying and blocked a restful sleep.Genuine Expedia guest review
Overall I give this place a rating of 2.5 for the following reasons. Saturday morning water goes out in the entire hotel, couldnt shower. Staff was apologetic and comped my first night. Left room and came back at 230pm and room had not been cleaned but water was back. No refrigerator in the rooms. Upon asking for a room with one i was informed that […] none of the rooms had one but they could get me one for an additional charge. It was brought up right away but it was so damaged it literally looked like it fell off a truck and rolled down the street for a mile. The guy assured me it worked great and it did. The bathroom had womans hair stuck to the walls and ceiling, towels were old and dingy. Light in bathroom did not work. I do a lot of traveling and as a hilton honors member have stayed at many hiltons and this has got to be the worst. Way below hilton standards. This location really worked best for me and price was very good that particular stay. Read moreGenuine Hotels.com guest review
Nice place. Clean, fairly modern. Easy parking. Rooms are adequate, nothing spectacular. A mini-fridge would be a nice touch. Wi-fi is pretty slow - I was pulling around 1.5Mbps with some choppiness. Would stay again, unless I needed to video-conference from the room.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
Bed bugs on my knee,need I say more they did comp the room and put me in a new one asap,then continental breakfast was not hood at all.Genuine Expedia guest review
Hotel was very nice, they had even decorated for Halloween, which the kids loved. They do not have a continental breakfast, but they do have a restraunt, we did not try it out because it was a little over priced we felt. The rooms were very nice and very well kept up. All of the staff was very friendly.Genuine Hotels.com guest review
The room was clean and staffs were friendly.Genuine Hotels.com guest review
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