"Close to events"
I love staying a this Hilton Great location,love the layout of hotel, service is outstanding in all areas, Always look forward to my staysGenuine Hotels.com guest review
I thought the stay could have been a lot better. First of all the room had a musty smell I thought the room would be bigger and to top it all off the plumbing was poor. And the Icing on the cake was that we had hidden fees in the paper work. To me the Hilton name is quality it always has been but not in this case. The staff was polite I do appreciate […] that that was important to me. Hopefully we get some kind of return on our fees being withheld Thanks for the friendliness at least that was good. Read moreGenuine Hotels.com guest review
"clean, good value"
Good quality room. Very clean, it felt like new.Genuine Hotels.com guest review
Great hotel I enjoyed the stayGenuine Hotels.com guest review
Very Nice Place! this was a great place to stay. the staff was exceptional! The Price was Right. Thanks for a great time.Genuine Expedia guest review
Really enjoyed our stay. The staff was very friendly & helpful. Room was spacious, clean and smelled good. Would definitely stay there again when in Tucson. I give this an A++Genuine Hotels.com guest review
It's a great location for families - close to restaurants, etc. Our room was clean, but there was a plate of half-eaten food sitting in the hall outside our room when we checked in. It remained there for several hours. The water in the pool was cloudy. The staff was friendly. There was no fan in the small bathroom which make it quite steamy. Refrigerators […] are available for a very small fee. Read moreGenuine Hotels.com guest review
"It was great and very comfortable"
Tucson was HOT and the room was so comfortable and quiet. Everything was great, Nice and clean!Genuine Expedia guest review
"Expensive non-refundable pet charge"
Rooms need updating and carpet replacement. Stayed at several hotels on my trip and this room was most depressing. Stepped in something sticky on carpet. 50.00 non refundable pet deposit is not pet friendly. Should be scrapped.Genuine Hotels.com guest review
"Disappointing manners of the ladies in front desk"
Voluble manners at front desk, and the Cleaning was incomplete in both days of our stance. NOT PROFESSIONAL.Genuine Expedia guest review
"Hilton Tucson East"
Stay was just great. The hotel was professional and well equipped. It offered free parking and does not charge a lot of hidden fees (i.e. "Resort" fees). Room was very quiet and the bed as perfect. The executive lounge was nothing special. Did not eat elsewhere in the hotel so I can't comment on that. This would be an excellent choice if your travel […] needs require you to be centrally located and you are looking for a business oriented hotel, not a big resort. I'd certainly stay here again. Read moreGenuine Hotels.com guest review
"nice place nice price"
Easy to get too, easy to get out of. Very nice place to look at.Comfortable beds roomy rooms. Only issue is a weak air conditioner. It worked but i like a cold room. We travel often to Tucson and this place is our new #1 stop.Genuine Hotels.com guest review
"My #1 spot to vacay at"
the place is gorgeous very welcoming and extrememly comfortable. definitely my go to places for a quick weekend getawayGenuine Hotels.com guest review
Dinner in restaurant was very good. Mom liked their coffee (big complement, lol). A/C was noisy and bed kinda lumpy; but overall, the room was nice. Staff was wonderful!Genuine Hotels.com guest review
"one night staycation"
Took my family to Tucson for a one night getaway and chose this hotel from hotels.com. . the beds were magnificent and the staff were really nice. Very family friendly environment. We will be retuning next month.Genuine Hotels.com guest review
"Helpful, friendly staff"
We enjoyed our stay at Hilton East in Tucson. The staff was exceptional. Not having breakfast is a negative since so many hotels do now. Breakfast in the hotel restaurant was excessive - $16.95 for the buffet. Pool area is very nice.Genuine Hotels.com guest review
The whole experience was pleasant. Well set room, very comfortable beds, clean throughout.Genuine Expedia guest review
"Enjoyable stay and close to just about everything."
Just an overnight stay, but it was easy access to Colossal Cave and other things to do.Genuine Expedia guest review
Clean rooms courteous hotel staffGenuine Hotels.com guest review
"Enjoyed the pool and fitness center"
They had pet accomidations, which was a bonus, as i was moving my daughter from one apartment to another. She had to be out of one by noon, and could not be in the next one till after noon the following day.. we were concerned with what to do with her cats... the staff was so understanding..Genuine Expedia guest review
Our favorite place to stay when we get away!Genuine Hotels.com guest review
the room was clean the bed very comfortable.....i definitely i would stay here again....Genuine Hotels.com guest review
"Older hotel that still needs a little maintenance."
Our family had a lot of fun in the pool and the staff is extremely nice.Genuine Expedia guest review
"Showing its age"
This could be an amazing hotel, nice pool & and an impressive lobby area. However, it is showing its age. The staff is nice and the the price is great. Just don't expect your room to be perfect. Our room had wall paper pealing from the wall, the phone didn't work, the beds looked worn out, and the carpet just ok.Genuine Expedia guest review
"Price and location"
Two out of three times we've stayed at this hotel the a/c has not been working. The staff responded quickly and replaced the unit both times. It's just an inconvenience and it would be nice if the hotel would look into upgrading their units. Refrigerators are not standard in the room. That would also be a plus. The rooms are very comfortable as are […] the beds. This hotel is off the beaten path of I-10 but it's close to restaurants and stores that we visit when we're in Tucson so the drive is worth it to us. Read moreGenuine Hotels.com guest review
Aside from the drunken men yelling & pounding on our door at 2am waking my 2 year old & then going into there room and throwing things against the walls & pounding on them it was grate. The pool area was clean and very enjoyable. :)Genuine Hotels.com guest review
Great gym! Bathroom, room and hotel overall could use some improvement. The hotel is close to many restaurants.Genuine Hotels.com guest review
There are only a few minor reasons this hotel was deducted.. 1- my wake up call was 20 min late 2- the restaurant prices are quite high, when there is a culvners next door 3- so far off the freewayGenuine Hotels.com guest review
The hotel was great, it didn'the have a frig or microwave in the room, but the service was great. If we needed something they where right there to take care of it.Genuine Hotels.com guest review
"Served its purpose, but..."
Front desk staff was very nice, and although we didn't have our room serviced the whole time we were there, the housekeeping staff was really great about bringing us stuff that we were out of/needed. The room itself was clean, and the beds were comfortable, but my family had a really hard time sleeping there because of noise. Not only were the doors […] really loud as other hotel guests opened and closed their doors, but we had to turn the air conditioner off at night because the sound it made was so awful that it startled my baby every time it turned on and was just generally loud. The other thing that bothered me was that wifi was only free for the first night and had to be paid for thereafter (we stayed for 6 nights). Must have been in the fine print. For being a hotel suited for business travelers, it should be pretty standard as a free amenity. Also, no continental breakfast. :( Read moreGenuine Hotels.com guest review
Great room. The beds were very comfortable. Loved the patio area; it was a relaxing atmosphere to have drinksGenuine Hotels.com guest review
"It was easy to check in. Front desk was friendly"
I enjoyed my stay there and would recommend it to other co workers who would be looking for a nice place to stay. Price was very reasonable.Genuine Expedia guest review
"BEWARE IF YOU BOOK THIS HOTEL THROUGH EXPEDIA"
This is a nice hotel, but I was quite surprised with how they handle Expedia customers. I booked a king suite 3 weeks in advance through Expedia (and paid up front) only to be told when I was checking in (at 5:00 PM) that they didn't have a king suite for me. I doubt they ran out so early on a Friday afternoon. The condescending receptionist mentioned […] that I booked through Expedia (as if that should matter), and said I wasn't guaranteed a room type - even though I reserved and paid up front for a king suite. Total BS. They probably decided to bump me from my room (since I got it so cheap) and give it to somebody who paid full price...or booked through their website. I would be careful doing business with this hotel. They don't honor their contract and, since you paid up front, you can't really "cancel" your reservation. I was also surprised by their argumentative, unsympathetic desk clerk "Joy" who could care less that I was getting a room I didn't pay for. I travel frequently for business and, always get the room type I reserve, especially in this age of networked, web-based reservation systems. Read moreGenuine Expedia guest review
"I enjoyed the stay very clean and comfortable"
Very friendly front desk person made me feel very comfortable and welcomedGenuine Expedia guest review
Quick efficient service. The view of the mountains on the north side of the hotel were beautiful. The only problem with this great hotel was the AC in the room. Very loud. If I were to return I would choose it again.Genuine Expedia guest review
"Not a typical Hilton"
The bed was super comfy and the exterior was great but the hotel had ripped carpet. The pool is way smaller and dirtier in person. Was woken up several times by some load noise- still unsure what it was, sounded like an elevator but was far from the elevator.Genuine Expedia guest review
"Nice hotel and promotion rate"
The stay was comfortable and the hotel services were efficientGenuine Expedia guest review
It is an old hotel, some mold growing in bathroom, light in bathroom had to be changed. Carpets were dirty. It had a nice open feel when you walked in and a nice place outside to relax. For the price I could not complain. Probably would not stay there again.Genuine Expedia guest review
They only had microwaves and ice machines on three out of ten floors in the hotelGenuine Hotels.com guest review
We loved this beautiful hotel and felt very comfortable with our spacious room.Genuine Hotels.com guest review
"Great place to stay"
I have stayed here twice, once in the winter and once in the summer. Both times they exceeded my expectations.Genuine Hotels.com guest review
The staff was very professional, yet personable. We asked to change rooms since we were in earshot of a barking dog. They accommodated us immediately with no problem at all. We were there because our grandbaby was being born at St. Joseph's and they were kind enough to let us leave our luggage there after checkout so it would melt our personal items. […] Your staff is one of the kindest group we've met. We will definitely stay there upon our many returns to Tucson since that is where my son and grandbaby live now. Thank you for your kindness during such a sensitive time. Read moreGenuine Hotels.com guest review
Had a great stay-cation at your hotel. Will b back for sureGenuine Hotels.com guest review
This is a really nice hotel. The rooms are comfortable and clean. It would be nice if they had a complimentary breakfast. The breakfast buffet available was really good, but it's also expensive.Genuine Hotels.com guest review
We had a great time.The staff at the Hotel was very polite and friendlyGenuine Hotels.com guest review
I had a great time staying here! Would of been better if I had a microwave. Guess you can't have it all!Genuine Hotels.com guest review
"Great comfort, spacious"
Really recommend thus hotel for its friendly, efficient staff and large rooms with very comfortable beds. Really impressed and the daily rate was awesome! Thank you Hilton and Expedia... Plus, dog friendly!Genuine Expedia guest review
Nice placeGenuine Hotels.com guest review
"Centrally located reasonably priced hotel"
The room was great with a wonderful view. The beds were very comfortable, and the towels were extra thick!Genuine Expedia guest review
"in my relatives neighborhood"
There was some kind of oily substance in bathroom tub and bathroom entrance. It was addressed quickly in tub and miscommunication on entrance was quickly addressed when micommunication was cleared up. Hotel staff was very prompt and super friendly. I wanted a refrigerator and one was brought up...was beat up, but served my needs and was clean. For the […] price I paid it was beyond my expectations. Could use a remodel, but was very clean-they were cleaning carpets during our stay. The bar and pool/hot tub area beautiful. Will definitely stay here again. Close to many resturants and sights. Read moreGenuine Hotels.com guest review
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