"Ok hotel with bad maid service"
Bad maid service never fully cleaned room. Everything else was ok.Genuine Hotels.com guest review
Everything was good except the noise. I had a room facing the main street (front) and it was noisy in the morning even though it was on the highest floor. It was as if there was no wall there. Woke me up earl in the morning.Genuine Hotels.com guest review
"Close to sights ,subway and airport."
Everyone in the hotel was very accommodating and very friendly. The food in the restaurant was quite good and reasonable .The restaurant staff were especially nice and attentive .There was an Enterprise car rental next door ,which was very convenient .Genuine Hotels.com guest review
Everyone we dealt with was very friendly and helpful. Room was large and very comfortable. Small bathroom but all we needed.. Hotel is located in area with several hotels, close to transit, and not far from a lot of sightseeing. We really enjoyed staying hereGenuine Hotels.com guest review
My husband and I stayed here the night before our plane to our honeymoon. Due to some traffic and an early flight, we were only going to end up being there for about 7 hours. The receptionist was nice enough to discount our parking due to our short stay. Very appreciated! The room was very nice and clean. Bed and pillows were very comfortable, and […] the shower amenities were high quality! Read moreGenuine Hotels.com guest review
"Walking distance to metro and restaurants."
Clean, quiet, comfortable, and very close to Reagan National Airport.Genuine Hotels.com guest review
Stayed several times before with no problem. This time had a room on second floor and was very noisy with traffic sounds! Also discovered I had no shower curtain when it was too late to fix!Genuine Hotels.com guest review
Overall good, though phone in room did not work so I could not get a wake up call and it was difficult to adjust temperature in room.Genuine Hotels.com guest review
Well maintained and comfortable clean bedding, rates were below $200 in early May. Easy parking, close to restaurants.Genuine Hotels.com guest review
Stay was fine, they need to get better windows. My room was on street side of hotel and all night long all you hear are cars and sirens.Genuine Hotels.com guest review
"Only as a last resort..."
We booked this hotel because it was close to the airport and had a complimentary shuttle...those are about the only positives we can say. The front desk staff were not very personable and their sense of direction is not good when giving instructions to locate the Metro. The room was very worn. Air mattresses were featured in the room but sadly one bed/mattress […] did not work (or even have a control) and the other, when inflated, did not hold air well. We ended up sleeping on a sagging mattress. We were able to compare to a neighboring hotel in the same parking lot, which had impeccable rooms and a beautiful breakfast... next time, we will definitely make another choice! Read moreGenuine Hotels.com guest review
The Radisson was fine - but our room was noisy. On the 6th floor, but could hear the traffic, elevator, flushing/plumbing, loudly all night. Exercise facility was good. Staff was VERY helpful. Staff office was filthy - had to go inside to identify luggage. Location near the metro was excellent and shuttle service to airport was very convenient.Genuine Hotels.com guest review
The front desk staff were excellent, but housekeeping was lacking. We had to go out of our way to request toilet paper because our room was not restocked repeatedly. We requested and received early check in, however the room we were given was directly over the garbage area and above what sounded to be the laundry facilities. Needless to say the room […] was not quiet. Very close to the Metro with easy access to DC. I'll be staying next door at the Hampton Inn next time. Read moreGenuine Hotels.com guest review
"Great deal for location"
Hotel was clean and staff was very efficient. Unfortunately the room overlooked the dumpster so I had the benefit of hearing random dumpster divers digging through the trash multiple times day and night.Genuine Hotels.com guest review
"shoddy shuttle service"
this hotel was great for location, close to airport and metro but the airport shuttle service was practically non-existent. we arrived midday on a sunday, called for the shuttle and was told it would arrive in 10-15 mins. we waited over 45 mins and finally took a cab which cost over $12 for what was a five min ride. we left the hotel at 5 am but the […] shuttle runs started at 6 so we took a cab back to airport. the fare was $12 but cost $20 as we had no change. they should not advertise free shuttle, when the service is poor or non-existent. Read moreGenuine Hotels.com guest review
"Perfect location to everything"
The people were really friendly, let me do an early checkin after a 6 hour drive without hesitation, staff was knowledgable about how to get around town.Genuine Hotels.com guest review
"Close to metro and dining options"
The room was clean and the bed was oh so comfortable. Great hotel rate and the proximity to the metro station was a big plus. Will not hesitate to stay here again.Genuine Hotels.com guest review
"Nice hotel, great location."
Rooms were decent size and include a refer and microwave. The bathrooms were small but were adequate. The bathtub facet leaked but otherwise, the rooms and hotel were in good shape. Convenient location within 1/2 mile of Reagan Airport and about a 10 min. walk to the Metro. A lot of restaurants and services also within a 10 min. walk.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
The commode was broken.Genuine Hotels.com guest review
"Close to metra"
Clean room, attentive staff, quick walk to crystal city metra station. Free airport shuttle.Genuine Hotels.com guest review
One block from the metro, great restaurants within walking distance, will consider staying againGenuine Hotels.com guest review
"Good... if you have a car"
If you have a car or the ability to drive, definitely book this hotel; I had to walk through the Crystal City Shops to hop onto the metro, and that was a good 15 minute walk. Not too bad, but after doing that day after day it got really tiring. And, if you're wanting a shuttle for the hotel, just get a cab. I called them around noon asking for pick-up, […] and then after an hour I called them back to ask if I was standing in the wrong location. Both times I was told "He's on his way," even though every other hotel (Marriott, Holiday Inn, etc) had returned almost 8 or 9 times each during my hour-long wait. By the time it was 1:30 in the afternoon I finally got a cab, and after the 5 minute drive to the hotel I watched the shuttle guy pulling out of the hotel parking lot. Both shuttles were waiting there, not doing anything; the other guy was waiting in the lounge. It was a really sad experience after already having been waiting on a delayed flight for 6 hours. Read moreGenuine Hotels.com guest review
"convenient to airport, metro, restaurants"
bed needed updating; coffee/tea was not replenished, but still a very good valueGenuine Hotels.com guest review
"close to tour meeting place"
was very goodGenuine Hotels.com guest review
"close to tour meeting place"
was very good.Genuine Hotels.com guest review
"Helpful and friendly staff"
The staff at the Radisson were incredibly helpful and very courteous. The Hotel was really a great deal for the quality of the hotel and service. Also, the Radisson was about a 7 minute walk from the Crystal City Metro station, from which you can get pretty much anywhere you may need to go in the DC area.Genuine Hotels.com guest review
I love this hotel. It is convenient to the metro, the staff is wonderful, the room is very clean. I have stayed here, I think, four times before and each time is the same--wonderful.Genuine Hotels.com guest review
"Horrible customer service"
I will never stay at this hotel again. When I arrived, I had asked for early check in. Granted, I understand that they would give it to you if it is available, but the staff was very rude and did not understand my concerns. When I finally checked in, their WIFI was NOT working at all, and had to go into the lobby to do work.When i was ready to leave, […] I asked for a shuttle. The front desk took 20 minutes to call for one (no one was waiting), then after 20 more minutes of waiting, I just decided to take a cab. Definitely, the worst place I had to stay. Read moreGenuine Hotels.com guest review
Employees were very polite, friendly and helpful. We enjoyed our stay. Room was clean and comfortable. Shuttle convenience was excellent.Genuine Hotels.com guest review
We were fortunate to be able to get a room on short notice. It was clean and short distance to metro. The staff was friendly and helpful. We had breakfast there and the buffet was great. The beds were incredibly clean and comfortable!! We will definitely stay here again if we ever get back to DC.Genuine Hotels.com guest review
"Internet & TV 1980's Style"
Internet service was useless and my TV was not HD. First world problems maybe but it is 2014.Genuine Hotels.com guest review
I would rate this 5 stars but the check in process took forever. Otherwise it was a fantastic hotel and I got a great deal. There's lots to eat/do in the surrounding neighborhood. Parking was excessively pricey as well which was disappointingGenuine Hotels.com guest review
"Comfortable hotel very near the airport terminals"
The hotel is quiet and comfortable, while being most convenient to the airport. The shuttle came rapidly. The hotel prefers that you call the hotel to let them know that you have arrived, and they instruct you about the exact pick up location. It is less than 5 minutes from the airport to the hotel. The hotel is also very near the Crystal City Metro […] station for trips into DC. Read moreGenuine Hotels.com guest review
"Quick comfy stay"
Overall stay was great. Friendly staff and courteous. They do charge you per night if you are parking your car there. I did have one issue where they charged me for snacks I didn't receive but took it off my bill. They also charge a fee for damage if no damage occurs they take it off. But again overall good stay and will stay again!Genuine Hotels.com guest review
"Great hotel within walking distant to train!"
Great front desk staff. Shuttle service to and from the airport is on demand. Train station to get to the DC area is one block away from the hotel. Very easy to get too. Room was clean and offers a fridge and microwave. Would stay again. Great place for the price!Genuine Hotels.com guest review
The room was not ready when we checked in but they made up for it by giving us free parking. They also gave us an adjoining room for my 16 year old daughter so we had two rooms with all the amenities. I never requested that, so it was a pleasant surprise.Genuine Hotels.com guest review
I recommend this hotel for its convenient location, comfortable beds, friendly staff, and airport shuttle. I found an old wash cloth tucked into the corner of the shower curtain which was easy for the staff to overlook. I'd stay again.Genuine Hotels.com guest review
Great service, great hotel, close to metro and great amenities in the room. Loved having fridge and microwave. It was very quiet and relaxing.Genuine Hotels.com guest review
"Super comfy beds and good first night near Reagan"
We were going to start our long weekend for Easter by landing at night at Reagan. The shuttle picked us up in five minutes and the room was as requested, a studio with a king bed and pull out sofa for our adult son. We asked the desk for directions to the nearest metro to start our day the next morning and within a short walk and metro ride we were […] all set to begin our family visiting and sightseeing the wonderful city of DC. Read moreGenuine Hotels.com guest review
Staff friendly, Awesome atmosphere. Great location to city attractionsGenuine Hotels.com guest review
I enjoyed the hotel. Keep in mind that its $20 per day for parking. That was an oversight by me.Genuine Hotels.com guest review
"Easy access to metro and crystal city shops"
Good location. Clean and comfortable. Parking on site for $20.00 a day. Close to metro so it was easy to go into D.C. Nice selection of restaurants within walking distance.Genuine Hotels.com guest review
Great location near mall, restaurants, and metro. Did not like being charged $100 (50 per day) "just in case" of any damages. I supposed to get it back but it still is charged to start with. The adjustable mattress feature did not work as well as air vent in bathroom. It also took a long time for service.Genuine Hotels.com guest review
The hotel was ok until our last night. They had some party in the main floor and I was on the fifth. It was so loud in our room until it was over at midnight!!! Calls to the front desk only resulted in an apology. The front desk even sent security to my room because I called and complained about the noise. Pros: clean, easy access to the metro, gave […] me 1/2 off last night due to noise Cons: even when there was no party we constantly heard the elevator, people taking, doors slamming etc; bathroom was tiny, parking was 20$ a day, the bed was hard, tv remotes needed batteries, toilet paper was awful Read moreGenuine Hotels.com guest review
We had A HORRIBLE time getting cabs restaurant was always closed the were painting and very inconvenient for getting luggage in from parking garage lost r balance and ended up with black paint all over everything n us NPT pleased brought it to the attention of guest services and they could carelessGenuine Hotels.com guest review
We booked a king suite with a pull out sofa bed and were pleasantly surprised to find we had 2 full bathrooms. Great since we had our 2 children with us. We also left our car at the hotel all 3 days we were there and used the hotel shuttle and driver service thru the app called Uber. The hotel staff was helpful getting us info for what we were there […] to do. Read moreGenuine Hotels.com guest review
If there was free breakfast offered for those early mornings when we had to rush off to business meetings or museums, it would have been perfect! Restaurant breakfast was sub par and pricey for quality. My husband and I went for business with some sight seeing on the side. Upon arrival when they found out this was also our first trip without kids they […] quickly put us in the best room in the house. From seeing the rest of the hotel, I have a hard time believing there could be any truly bad rooms. Everything was incredibly clean. Smelled fresh/new. Eye-pleasing yet calm and simple decor. A quick, short walk to the metro. Found inside walking paths under crystal city shops after first day... Made it nice for colder evenings. Safe, clean neighborhood, even with busy road. Loads of food choices nearby including an amazing 24hr restaurant called Kabob Palace which was perfect for us after our midnight flight arrival. Also a walgreens/cvs (can't remember which) right down the block. Always kind and helpful staff. Great service. Great recommendations. Would definitely stay here again or recommend to others. (We stayed 5 nights). Read moreGenuine Hotels.com guest review
Great location, clean and comfortable with a free shuttle service to the Pentagon Mall. The door man tried to rip me off with Hop on Hop off tickets, he gave me my money back but this was clearly a scam. Also the hotel reserved money against my credit card then instead of canceling it when I checked out hey charged it again, I should have checked, I […] am sure it will be sorted out. Good place to stay in DC, watch the doorman! Read moreGenuine Hotels.com guest review
"Weird room location"
We got a very good rate for the King Suite we had, and when we got in the room we realized why. The room was five feet from the elevators and it wrapped around two sides of the elevator shaft. The headboard was against the shaft wall and you could hear them clearly whenever they ran, which was often enough that after awhile we didn't hear them at all […] unless we happened to think about it. Fortunately they didn't run very often late at night so they didn't wake us up. Housekeeping was quite good, but replenishing/replacing expendable items (toilet paper, coffee stirrers, coffee cups, etc.) was spotty. Overall, once we got used to the "weirdness" we were good with it. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )