"Luxury place to stay right next to Incheon airport"
Stayed in the new West Tower before an early check-in. Luxurious and surprisingly quiet given proximity of airport terminal. Free shuttle for the 3m ride to the terminals. Wide choice of good food for dinner. Staff friendly and helpful.Genuine Expedia guest review
"Fine but over-priced"
Good location but beds were far too firm/hard. Clean, acceptable, over-pricedGenuine Hotels.com guest review
"Convenient, clean and comfortable"
Excellent hotel with consistent service. Extremely convenient to Incheon airport. I recommend you pay the additional fee for the high speed internet if you have any amount of work to do.Genuine Hotels.com guest review
"Good airport location"
We had booked online and I did think the rate was a bit expensive for an airport hotel as we arrived after 10pm and left at 7.30 am so had no time to enjoy the facilities or restaurants. We were upgraded to a club room when we arrived so that took some of the sting out of the price.Genuine Expedia guest review
"Very convenient to Incheon Airport"
I upgraded to the business floor and enjoyed the hospitality that it offered and at reasonable price for the service beverages and foodGenuine Expedia guest review
"Wonderful! Best Hyatt I have been to"
I would highly recommend this hotel.Genuine Hotels.com guest review
AverageGenuine Hotels.com guest review
"everything but dinner"
besides airportGenuine Hotels.com guest review
"Stopover from Shanghai to Toronto"
It was an ok room nothing bad just very plain. Supper was out and breakfast in hotel was fine. Many Pilots in hotel. Staff was helpful arrange transportation. Including place to eat local foodGenuine Expedia guest review
"Read before booking a room at the Hyatt"
I have stayed many times at the Hyatt Seoul Airport hotel over the past ten years, hotel is now starting to get tired and really needs an update refurbishment. Current stay was terrible, I got upgraded from a standard double room to a junior suite, primarily because they were busy/over booked, junior suite bed was like sleeping on an ironing board, […] bed must have been a rock hard special one for Koreans. I run out of coffee refill cartridges and the hotel refused to give me some replacements quoting that this coffee service was not available to a std room and that I have been upgraded by the hotel at their complimentary expense and therefore should not be requesting re fills if that makes sense. I will not be staying at the Hyatt Hotel Seoul every again, staff were rude and condensending to say the least...... Read moreGenuine Expedia guest review
Response by Grand Hyatt Incheon Thank you for choosing Hyatt Regency Incheon a number of time and providing us with your valuable feedback. We have well noted your comments regarding bed and refill cartridges we will continue to look for ways of further improvement in order to provide more improved services for our guests. You will be pleased to know that our hotel is expanded with an additional tower that is due to be completed by July 2014 and I am sure you will be very satisfy with our new product. I sincerely apologize for the inconvenience you may experienced and looking forward to hearing from you. Best Regards Misun Ha Marketing Communications Manager
"Good "airport hotel""
Wanted a good airport hotel because of a flight in the morning, so accepted that I would have to pay a bit for it. Got what I paid for I guess ; nice room, complimentary wireless internet (contrary to the hotel info on the net which implies it is paid-for - there is a paid-for "premium" service but basic wifi was free) restaurant looked good (didn't […] use it myself). Only a couple of minutes (by free shuttle bus) from ICN, <10 minutes walk if you are without heavy bags. Read moreGenuine Expedia guest review
"Great hotel close to airport"
I picked up the wrong bag on arrival at the airport but did not realise until I arrived at the hotel.the staff were fantastic in tracking down my bag and even upgraded our roomGenuine Expedia guest review
"Restaurant 8 went down the hill"
We previously stayed at this hotel in April 2009 and were nicely surprised with the quality of facilities, friendliness of the staffs and delicious buffet at Restaurant 8 at the time. We promised ourselves to come back again, and found the room as good as before, but were seriously disappointed at the quality of the foods and services in Restaurant […] 8. Cannot recommend the restaurant 8 to anyone i like and certainly we will never go again ! Read moreGenuine Expedia guest review
"Great airport hotel"
Easy access to and from airport via complimentary shuttle bus. Very helpful and friendly staff organised early check in for us. Hotel restaurant food really goodGenuine Expedia guest review
Response by Grand Hyatt Incheon Warm greetings from Hyatt Regency Incheon Thank you very much for your recent stay with us. We are glad to read that your check-in has been efficient, our staff is friendly and our restaurant is good. It is always a great pleasure to receive a valuable feedback like yours, and we would like to thank you for your wonderful praise. We sincerely look forward to welcoming you back in the near future, and we will ensure you with another exceptional experience. Best wishes Misun Ha Marketing Communciations Manager
"Great hotel, great service"
Great service, very good room, clean with all necessary facilities, restaurant is of very high quality, a bit expensive but altogether very positive, I would expect from hotel of this standard to provide free Internet and not charge so much for itGenuine Expedia guest review
"close to airport"
very goodGenuine Hotels.com guest review
"Great option for Incheon"
Great for a quick pre- or post-flight stay. Handy shuttle service to the airport takes less than five minutes door to door, and the driver was kind enough to come to the airport after hours to pick us up. Hotel decor is gorgeous, and relaxing.Genuine Expedia guest review
"WISH I COULD MOVE IN !!"
I have used this hotel as a Transit stop on the way to Europe, a couple of times. It's fantastic, even better than any of the accommodation I stayed in, during my trip to 3 European countries. I upgraded my Standard room to a Club room...and I have to say, the Club room seemed to be almost identical to the Standard (except for the included breakfast […] and cocktails )...so don't be afraid to book the Standard room, it's terrific! I have already recommended this hotel as a great experience for travellers wanting a Stopover...and a couple of friends were also gobsmacked with the room and breakfast. A big plus is the proximity to the airport, compared with the 90 minute trip to Seoul CBD. Read moreGenuine Expedia guest review
"Pamper yourself at the Hyatt Regency Incheon!"
I stayed one night at the Hyatt Regency Incheon while in transit to London. After a 10 hour flight from Sydney it was lovely to be welcomed by very professional and helpful hotel staff. My room was spaciousand the bed was so comfortable I went to sleep immediately! I had dinner in the Hotel restaurant which was superb and my room order breakfast huge, […] delicious and arrived hot! I'd recommend the Hyatt Regency to anybody needing a little papering after a long flight. I'm booking in again on my return journey. Read moreGenuine Expedia guest review
"Good for overnight stay"
Good hotel for overnight stay near ICN. Free shuttle bus every 15 minutes was very nice, and only used about 3 minutes to/from the airport. Of course, there is nothing to do nearby, so you'll have to go to Incheon or Seoul (or further) if you have time to kill.Genuine Hotels.com guest review
"인천공항 주변 최고호텔"
인천공항 출국전 숙작하기에는 최고입니다Genuine Hotels.com guest review
"Meget bra hotell nært Incheon flyplass"
Veldig bra hotel med nær beliggenhet til Incheon flyplass.Genuine Hotels.com guest review
"인천공항 이용객에게 최고 호텔"
인천공항이랑 정말 가깝고, 객실, 시설 , 인테리어, 룸서비스 등등 정말 좋았습니다. 호텔주변에는 아무것도 없지만 호텔 자체가 너무 좋았네요Genuine Hotels.com guest review
"Excellent choice near airport in Seoul"
Business trip I recommend this hotel to anyone who needs a hotel near the airport in Seoul, the standard is high and service excellent. Transportation from the airport is not great at niht in Seoul and this hotel is walking distance.Genuine Hotels.com guest review
오션뷰지만 체크인 체크아웃 시간이 늦으면 안보여요 . 전반적으로 좋아요. 조식도 괜찮습니다.Genuine Hotels.com guest review
"하얏트 호텔 쵝오~!"
편안한 숙박 많은 혜택 공항과의 접근성이 너무 좋아요Genuine Hotels.com guest review
"다음날 인천공항 출발하는 분들이라면 추천할 만한 호텔"
가격대비 괜찮은 서비스와 룸이었다. 2층의 다리가 공사중이라면서 양해를 구하며 자체적으로 룸 업그레이드를 해주는 점도 좋았다. 호텔에서 운행하는 셔틀버스로 공항까지 대략 3분정도의 거리라서 다음날 아침비행기로 출발하는데 굉장히 편리했다. West Tower쪽의 뷔페는 맛있고 종류도 다양했고, 바로 옆의 바도 이용하기 편리했다. 다만 프린트를 하는 가격이 좀 지나치게 비쌌고 와이파이가 느린게 흠이었다.Genuine Hotels.com guest review
"어느 정도 만족"
공항 이용하기 위하여 숙박하였음. 다른 것은 다 좋은데, 동관/서관 나눠져 있는 것이 불편함. 호텔 자체는 매우 좋음.Genuine Hotels.com guest review
"즐거운 여행을 망쳐버린 하얏트 호텔"
불만 1 객실에 도착하여 화장실을 확인하니 청소가 잘 안되어 변기에 소변이 묻어 있어 상당히 불퇘하였으며 청소를 다시해달라고 요청함. 불만 2 퇴실시 사용요금에 대하여 현금으로 추가비용등을 결제하였음(식사비용 약 32만원 상당) 저녁에 전화와서 식사비용을 결제하지 않고 퇴실하였다는 전화를 받음 현금 결제하였던 담당 카운터 직원과 얘기하여 해결함 불만3 여행 후 다음날 다시 연락 옴(룸에서 양주를 먹었는데 비용 결제를 안하고 왔다고 함) 룸에서 양주를 먹음 적이 없음. 다시 설명함 담당자가 룸담당 직원에게 연락해본후 전화준다고 하였음 잠시 뒤 착오가 있어 죄송하다고 함. 결론적으로 인턴 하얏트는 직원들이 고객에 대한 성의가 […] 없으며 숙박장소가 본관인지 신관이지 알수가 없어서 체크인시 한참을 걸어서 이동해야되는 불편함이 있고 클럽룸은 음식이 없어서 이용조차도 하기 힘듬 결론적으로 지금까지 이용한 호텔중 최악의 호텔 서비스를 받고 비용을 지불함 Read moreGenuine Hotels.com guest review
공항에서 가깝고 직원들의 친절함Genuine Hotels.com guest review
"그랜드 하얏트 인천 GooD!!"
신축건물이라 깨끗하고, 인테리어, 객실내 간접조명, 친절한 직원분들, 정갈한 조식 등 만족합니다. 또한 인천이라 사람이 붐비지 않아 조용하고 힐링하기 좋습니다 ㅎㅎ 수영장, 사우나 시설 퀄리티 좋습니다~ ^^Genuine Hotels.com guest review
일본 호텔 자주 가봤지만 이렇게 널찍하면서도 고급스런 호텔은 처음이네요-조시도 좋았습니다. 다음에도 오고 싶네요!-Genuine Expedia guest review
전반적으로 무난 깨끗함.Genuine Hotels.com guest review
"평소 선호 하는 Hyatt 호텔에서 기분잡친 투숙"
평소 많은 해외출장을 다니며 특히 Grand Hyatt를 선호 하는데 이번 한국에서의 투국은 한 어린 staff의 짜증스런 태도에 망쳤습니다. Front Desk에서 Check In하면서 큰 화를 내보기는 거의 처음인거 같아요. 초짜 여직원인거 같고.. 다행이 고참 Staff의 적절한 대응및 사과로 넘어갔지만 고객들에게 보다 considerate한 대응을 하도록 직원교육을 강화해야 할 거 같고, 아무리 아시안 게임기간임을 감안해도 지금 생각해도 화가 치미는 부분입니다. 그런 mind의 Staff이 Front Desk에 근무해서는 안된다고 생각합니다.Genuine Hotels.com guest review
"Less than 10mins to the airport"
A boarding time for our plane was 6 am so we choose this hotel as it is located right next to the airport. Everything was good other than there are no convenient store nor any other stores or restaurants next to the hotel. However, the bar is great. There were pool tables and air hockey tables for an ent too. Except an expensive price for a food, bar […] is awesome. It was a good stay with good service for us as we had no plans for visiting any places or do something. It will be a best place to stay if you are just looking for a close hotel next to the airport. Read moreGenuine Hotels.com guest review
생각보다괜찮네요Genuine Hotels.com guest review
"Лучший отель для транзитной остановки!"
Останавливался на сутки между рейсами! Близость к аэропорту и хороший сервис - основные критерии выбора отеля.Genuine Hotels.com guest review
서비스도 굉장히 좋고, 다음날 아침 비행기였는데도 셔틀버스로 편안하게 금방 갈 수 있어서 좋았습니다. 아직 주변이 공사 중인건지 주변 환경은 좋지 않았지만, 호텔만 봤을때는 최고였습니다!Genuine Hotels.com guest review
"신혼여행 하루전 완벽한 휴식"
깨끗한 객실과 용품..좋았습니다. 인천공항까지 셔틀도 10~15분 소요..좋았네요!Genuine Hotels.com guest review
クラブラウンジ、プール、客室ともによかったです。飛行機好きの子どもは、部屋の窓から、航空機の離発着の様子を眺め、楽しめました。 ベルボーイに預けた荷物が２時間ほど、部屋に運ばれなかった。一度目に電話した時に、預けたのはホテルのスタップかどうか確認された。すごい質問するなと思った。それでも来ないので、２度目に電話してクレームをしたら、すぐに持って来てくれた。 チェックインやラウンジ、プールなどのスッタプは本当に親切だったので、この対応だけは残念。Genuine Expedia guest review
仁川空港から近いので、フライトが朝早い方には最適。WestとEastとエリアが分かれていて、シャトルバス降りる時に要注意。エクスペディアさんでの予約ではどちらかわかりにくかったです。Genuine Expedia guest review
"Dyr mat, både middag 60 USD och frukost 30 USD"
Typiskt amerikanskinspirerat storhotell. Mycket hög prisnivå på maten i övrigt OKGenuine Hotels.com guest review
Отличный, совсем новый отель с шикарными ресторанами и спа на тер. Соотношения цена- качество просто прекрасно.Genuine Hotels.com guest review
新館にアップグレード30000w朝食が付いていますといってアップグレード35000wだが実際朝食ラウンジ、食べるものはあまりない。 下のレストランは別料金、あまり意味のないアップグレード。このホテルでアップグレードはしないほうがいい。レストランの味はいいねGenuine Expedia guest review
침대, 욕실, 서비스 모두 좋았습니다. 피트니스 센터도 아주 잘 되어 있고 수영장도 작지만 깨끗했어요. 사우나와 목욕시설도 만족스러웠습니다.Genuine Hotels.com guest review
구관 신관 다 묵어봤는데 같은 가격이라면 신관이 다 나을거 같구요. 눈이 조금 따끔하다는 느낌은 들었어요. 하지만 방이 더 넓고 모던한 느낌이 좋더라구요.Genuine Hotels.com guest review
모든게 너무 좋습니다~^^Genuine Hotels.com guest review
ホテルは良い感んじでしたが、建物が二つに別れており、旧タイプの建物はフロントから遠いのが難点。 コメントにあったように日本語は全く使えないのが少し不便。 ホテルの部屋は広くて良い感んじ。 ホテルマンの接客も笑顔で良い雰囲気。 トランジットで利用したので、もう少し低価格だと尚、嬉しい。Genuine Expedia guest review
숙박이 정말 편했어요~~침대도 좋구! 위치도 공항과 가까워서 셔틀 버스로 이용하니 정말 편하네요ㅎGenuine Hotels.com guest review
空港から近いがとにかくソウルから遠くて外に出ませんでした。トランジットやハイアットでの学会なら仕方ない。Genuine Hotels.com guest review
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