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Hyatt Regency Auckland - Auckland -36.8482, 174.76943
Princes Street And Waterloo Quadrant, Auckland, New Zealand
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Guest review summary
- 4.4 Average rating: All Trip Types
- 95% Recommended
- 21 Reviews
- 4.6 Hotel Service
- 4.5 Room Comfort
- 4.6 Hotel Condition
- 4.3 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (21) | 4.4 |
| Business | (2) | 3.5 |
| Romance | (3) | 3.7 |
| Family | (2) | 5.0 |
| With Friends | (2) | 5.0 |
| All Others | (12) | 4.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Beauty services
- Body treatments
- Breakfast available (surcharge)
- Cell phone/mobile rental
- Coffee in lobby
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check-out
- Facial treatments
- Fitness facilities
- Floor butler
- Full-service health spa
- Health club
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Steam room
- Use of nearby fitness center (complimentary)
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
- Translation services
Accessibility Features**
- Accessibility equipment for the deaf
- Accessible bathroom
- Accessible path of travel
- Handicapped Parking
- In-room accessibility
- Roll-in shower
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Cable/satellite television channels
- City view
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- High-definition television
- High-speed Internet access
- Housekeeping
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- LCD television
- Minibar
- Pay movies
- Phone
- Premium bedding
- Refrigerator
- Satellite television service
- Sea view
- Sewing kit
- Shower/tub combination
- Slippers
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Elevator/lift attendant;
- Number of buildings/towers 2;
- Number of dining venues 3;
- Number of floors: 14;
- Number of meeting and conference rooms 13;
- Number of rooms: 358;
- Patio;
- Restaurant(s) in hotel;
- Smoke-free property;
- Suitable for children;
- Swimming pool - indoor;
- Television in lobby;
- Tours/ticket assistance;
- Wireless (high-speed) Internet access - surcharge;
- Year Built 1968
| Check-in time is | 2 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Spa information
Hyatt Regency Auckland has a full-service spa featuring massage and treatment rooms, facial treatments, and body treatments.
Awards
Hyatt Regency Auckland is listed in the 2009 Travel + Leisure 500.
Dining
The Café - Local and international cuisine. Buffet breakfast and à la carte lunch and dinner. Light lunch buffet, Salad Express, from Monday to Friday. Wine by the glass. Show kitchen and casual setting. Located off lobby. Open daily from early morning to late evening.
Lobby Bar - Wine, champagne, beer, cocktails, and coffee. Lunchtime snack menu. High bar stools and low seating areas. Casual atmosphere, sports and music channels on TV. Located in lobby. Open daily from morning to late evening.
Arundel's Courtyard - Small patio area serving beverages, tea and coffee, light meals, and snacks. Located adjacent to Lobby Bar. Outdoor patio with wooden furniture and parasols. Open daily from mid-morning to late evening in summer only, weather permitting.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Boat launch nearby
- Bungee jumping nearby
- Dock nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Golf lessons available nearby
- Golf - miniature nearby
- Helicopter/airplane sightseeing nearby
- Kayaking nearby
- Motor boating nearby
- Personal watercraft nearby
- Rowing or canoeing nearby
- Sailing nearby
- Swimming on site
- Windsurfing nearby
Guestrooms Guestrooms
Park/Harbor View - 1 Queen Bed
1 queen bed. Cotton sheets. City view and/or Sea view. Desk. Wireless Internet access - surcharge. High-speed (wired) Internet access - surcharge. Television - High Definition. Television - LCD. Premium TV channel(s). Pay movies. Minibar. Refrigerator. Shower/tub combination. Bathrobes. Slippers. Iron/ironing board. Air conditioning.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Cable/satellite television channels
- City view
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- High-definition television
- High-speed Internet access
- Housekeeping
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- LCD television
- Minibar
- Pay movies
- Phone
- Premium bedding
- Refrigerator
- Satellite television service
- Sea view
- Sewing kit
- Shower/tub combination
- Slippers
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (surcharge)
Regency Suite View King
1 king bed. Premium bedding. Cotton sheets. City view and/or Sea view. Desk. In-room safe (accommodates laptop). Wireless Internet access - surcharge. Television - High Definition. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Telephone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Handheld shower. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control.
All rooms include Accessibility featuresResidence King
1 king bed. Cotton sheets. City view and/or Sea view. Desk. Wireless Internet access - surcharge. High-speed (wired) Internet access - surcharge. Television - High Definition. Television - LCD. Premium TV channel(s). Pay movies. Minibar. Refrigerator. Separate bathtub and shower. Shower/tub combination. Shower only. Bathrobes. Slippers. Bathroom scale. Iron/ironing board. Air conditioning.
All rooms include Accessibility featuresResidence Suite King
1 king bed. Cotton sheets. Access via exterior corridors. City view and/or Sea view. Desk. Wireless Internet access - surcharge. Dial-up Internet access - surcharge. Television - High Definition. Television - LCD. Television. Premium TV channel(s). Pay movies. Minibar. Kitchen. Microwave. Refrigerator. Shower/tub combination. Bathrobes. Slippers. Iron/ironing board. Air conditioning.
All rooms include Accessibility featuresView King
1 king bed. Premium bedding. Cotton sheets. City view and/or Sea view. Desk. In-room safe (accommodates laptop). Wireless Internet access - surcharge. Television - High Definition. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Telephone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Handheld shower. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control.
All rooms include Accessibility featuresView Twin
2 twin beds. Cotton sheets. City view and/or Sea view. Desk. Wireless Internet access - surcharge. High-speed (wired) Internet access - surcharge. Television - High Definition. Television - LCD. Premium TV channel(s). Pay movies. Minibar. Refrigerator. Shower/tub combination. Bathrobes. Slippers. Iron/ironing board. Air conditioning.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed: NZ$ 35 per night
- Self parking: NZ$ 15 per night
- Valet parking: NZ$ 25 per night
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Auckland CBD
On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country’s major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.
see all hotels in Auckland CBDNearby Activities & Points of Interest
Less than 0.5 mile
- Albert Park - 300 yards
- University of Auckland - 400 yards
- Auckland Art Gallery - 400 yards
- Auckland CBD - 400 yards
- Sky Tower - 700 yards
- Aotea Square - 800 yards
- ASB Tennis Centre - 800 yards
- Auckland City Hall - 800 yards
0.5 - 1.0 mi
- New Zealand National Maritime Museum - 900 yards
- Princes Wharf - 1000 yards
3.0+ mi
- Auckland Intl. Airport (AKL) - 11 miles
Reviews
Filter by:
-
All (21)
- Recommended (20)
- Not recommended (1)
"we reserved a room for 3 people and when they brought the cot up there was really no where to put it, so we asked for a larger room and without hestitation they switched rooms for us wiithoout any chanrge."
Reviewed by a Hotels.com guest on Oct 19, 2009
adaquate cute size room for a city hotel. new features and nice views.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"luxury relaxed hotel"
Reviewed by J of London on Aug 30, 2009
Lovely hotel the staff brought our bags up to our rooms very clean room comfy bed lovely bathroom great restaurant and not overpriced It was such luxury
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel"
Reviewed by a Hotels.com guest on Mar 2, 2009
Nice hotel...right across from a nice park..a little out of the way for downtown activities.The staff is very helpful and friendly...the front desk people and the bell-persons were really helpful.. We learned to take the extra door key out of the light switch when we left..if you don't the maids will think that you are still in the room and won't make up your room. The food in the hotel is also excellent !
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel, good price"
Reviewed by John of La Crescenta on Feb 16, 2009
The hotel was up to the standards of the Hyatt chain. The room was very nice and the hotel staff was helpful. They stored our luggage since we arrived early in the morning, and also stored it after we checked out. They even gave us a late checkout. The only negatives were that the hotel is located several blocks from the downtown area and is at the top of a hill. There were no bus stops near the hotel, but taxis were available. It was an excellent value for the rate paid.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Hyatt, Auckland"
Reviewed by a Hotels.com guest on Jan 22, 2009
Currently upgrading bathrooms. Most needed! Excellent friendly service. We would return.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 2.0 Room Cleanliness
"Great rate for one of Auckland's best hotels"
Reviewed by Connie of San Diego on Jan 9, 2009
One of Auckland's premier 5-star luxury hotels, within walking distance of Skytower and a botanical park. Perfect location, harbor view from room, top-noth amenities and service.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A LITTLE OFF LOCATION"
Reviewed by Dr. Gabriel of Chehebar on Nov 22, 2008
NOT CENTRALLY LOCATED FROM THE CENTER OF AUCKLAND HOWEVER ACCEPTABLE , THE SERVICE WAS GOOD
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Good basic room"
Reviewed by Glenn of Denver on Oct 11, 2008
Excellent location for Auckland city center. We had great shopping within a short distance of the hotel. Good accomodations with a nice bar and great cafe type restaurant. Breakfast and dinner were top-notch. Overall a great hotel for a short stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
"Convenient and good place to stay"
Reviewed by a Hotels.com guest on Mar 24, 2008
We were very satified with our stay at the Hyatt in Auckland. It is a convenient location if one doesn't mind walking up and down a couple of hills to get to the main shopping area and back. Our room appeared to be in a newer section of the hotel. It had a fairly comfortable bed and a nice, modern bathroom. Our son stayed in an older section of the hotel in a less expensive room and had not only a bedroom but also a small living room.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Room's a little tired"
Reviewed by Bert of Tuolumne on Mar 14, 2008
I stayed in the smallest Hyatt room I have ever stayed in. The bed was a double and took up nearly the entire room. The cabinets had some missing knobs, the lamps were old, this room has definitely earned Hyatt it's money. The oddest thing in the room was the requirement to insert the room key in a switch near the door in order to get the electricity to function. Then when you are out, the electric is off, meaning that you cannot recharge a laptop and since the a/c is off, you return to a stuffy room.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Getting off a Cruise Ship? This is the place to stay."
Reviewed by jon of hawaii on Dec 16, 2007
We got off our cruise and got a taxi to our hotel. Within one hour, we were in our hotel room. Our friends waited almost 4 hours in the Hilton hotel bar to wait for their room. They paid twice as much for their hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by crazyboutrain of New Jersey on Dec 7, 2007
Afterall it it a HYATT, can't get much better than that, just steps away from all that Auckland has to offer.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by Bijay of Cary, NC on Jul 29, 2007
Comfortable, clean hotel with nice bay view. Staff was very courteous. Conveniently located close to the city, harbour, etc. Paid $75 (NZ) for a taxi from the hotel to the airport (apporx. 20 km/12.5 miles) using the meter. I am not sure if there is a fixed price taxi, should have asked before I left.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 28, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding hotel"
Reviewed by a Hotels.com guest on Jul 26, 2007
Definitely worth booking the Regency Club room. We had free drinks and canapes in the evening and free breakfast.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Don't Stay There"
Reviewed by Bob of SC on Apr 9, 2007
This is one of the worst hotels we have ever encountered. Housekeeping "forgot" to leave several essentials items (eg. towels!) every day. Bellmen were almost non-existent. Dining room staff ignored guests who were eating there. The front desk staff were great, but they could not make up for the overall lack of quality of the staff.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 23, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Simply the best"
Reviewed by a Hotels.com guest on Jan 7, 2010
This is by far the best hotel I´ve ever stayed in. Everybody is so gentle and polite that I felt like a king. Auckland is not a very interesting city, so this hotel made my visit worth it. If I ever go to Auckland again,I´d be very pleased to stay again in the Hyatt.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Have stayed at better Hyatt Hotels"
Reviewed by P of Mumbai, India on Apr 1, 2008
The hotel is well situated, with close access to the center of Auckland and its attractions. the overall ambience is good with crisp service as experienced in all Hyatt hotel chains. The rooms require an upgrade as the decore is antiquated...
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Fint hotell"
Reviewed by D of Oslo on Aug 9, 2008
Ett fint hotell med bra service!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews