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  • Hotels
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  • Biltmore Hotel and Suites
  • All hotels in Santa Clara, California, United States
All hotels in Santa Clara, California, United States
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1 room,  2 adults 
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Room 1:

Biltmore Hotel and Suites - Santa Clara

37.383652, -121.962522
3 stars
2151 Laurelwood Rd, Santa Clara, CA, 95054 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $89 $76
available on 06/08/13
Price Match Guarantee
3.7 147 5

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    Landmarks near Biltmore Hotel and Suites

    • Intel Museum Hotels - Santa Clara 560 yards
    • California's Great America Hotels - Santa Clara 1500 yards
    • Rivermark Village Hotels - Santa Clara 1.2 miles
    • Santa Clara Hotels - San Jose - Silicon Valley 1.2 miles
    • Great America Station Hotels - San Jose 1.5 miles
    • All landmarks in Santa Clara

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    Overview of Biltmore Hotel and Suites - Santa Clara

    Location.
    Located in Santa Clara, Calif., the Biltmore Hotel and Suites is within two miles of the Santa Clara Convention Center, California's Great America, the Mercado Center, and the Intel Museum.

    Hotel Features.
    The Biltmore Hotel's atrium-style lobby includes neo-classical reproduction furniture and baroque decorative treatments. Dining options include a European-style bistro, Montague's Café, and Hops, an urban bar and grill whose menu includes filet mignon, shrimp scampi and a variety of cheesecakes. Additional amenities include a business center, a swimming pool, fitness center and a 3,300-square-foot garden area lush with roses and foliage. Wireless Internet access (surcharge) is available throughout the hotel. Complimentary shuttle service is provided to San Jose International Airport and within a five mile radius.

    Guestrooms.
    The 263 smoke-free guestrooms feature cherry wood furnishings, business desks and domestic décor. Digital televisions include pay movies and video games for a fee. Refrigerators and microwaves are available for a fee. Wireless Internet access is complimentary.

    Image of Biltmore Hotel and Suites, Santa Clara
    3.7 out of 5 Good (147 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great Hotel! Very clean, great service. The only issue was there is no elevator to the second floor rooms. My wife had knee surgery and is unable to do... stairs yet. No king rooms were available like we had reserved on the first floor so we were put into a smaller more crowded double queen. There was an elevator to other sections of the hotel but no other room was offered. I felt that because we used Hotels.com we were treated as second class. Still charged for the king room. by Bob  from Michigan on 05/16/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $76
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Garden Courtyard King

    Tower Suite

    Garden Courtyard Two Queens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • No rollaway/extra beds available
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Coffee shop or café
    • Gift shops or newsstand
    • Number of floors - 9
    • Number of restaurants - 2
    • Pool table
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • Total number of rooms - 263
    • See more facilities
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Iron/ironing board
    • Turndown service
    • Wake-up calls
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Coffee/tea maker
      • Complimentary newspaper
      • Free Wi-Fi
      • Microwave (on request)
      • Multi-line phone
      • Pay movies
      • Refrigerator (on request)
      • Video-game console
      • Voice mail
    • Services
    • Complimentary newspapers in lobby
    • Doorman/doorwoman
    • Express check-out
    • Fitness facilities
    • Free parking
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Spa tub
    • View more services
      • Airport transportation (complimentary)
      • ATM/banking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Montague's Cafe - Open for breakfast and lunch. Serves smoothies and baked goods as well as such dishes as cheese tortellini, Cajun seafood pasta, and chicken quesadillas.

    Hops - Open for dinner and evening drinks. Stylish urban bar-and-grill serving classics such as pork chops, filet mignon, shrimp scampi, and a variety of cheesecakes, such as a popular sweet potato cheesecake.

    Recreation

    The Biltmore Hotel and Suites features an outdoor swimming pool and spa tub in a central courtyard. The hotel also offers a complimentary fitness center.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball nearby
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Racquetball/squash nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 50 per stay
    • Refrigerator fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Santa Clara, California, United States
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    37.383652, -121.962522
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    Biltmore Hotel and Suites Santa Clara

    A short guide to Santa Clara

    Upon entering Mission Santa Clara de Asís, visitors marvel at its painted ceilings, gold accents, and carved wooden statues. The mission is in the heart of Santa Clara University, California’s oldest university. Located minutes from the Mineta San Jose International Airport, Santa Clara also hosts the Intel Museum, the Triton Museum of Art, and California’s Great America amusement park.

    see all hotels in Santa Clara

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Intel Museum - 600 yards

    0.50 - 1.0 mi

    • California's Great America - 1500 yards

    1.0 - 3.0 mi

    • Rivermark Village - 1.2 miles
    • Great America Station - 1.5 miles
    • Santa Clara Convention Center - 1.5 miles
    • Santa Clara Great America Station - 1.6 miles
    • Santa Clara Amtrak - 1.6 miles
    • Lick Mill Station - 1.6 miles
    • Old Ironsides Station - 1.7 miles
    • Orchard Station - 1.7 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 2.1 miles

    3.0+ mi

    • San Jose Reid Hillview Airport (RHV) - 8.5 miles
    • Hayward Executive (HWD) - 21 miles
    • Livermore Municipal (LVK) - 23 miles
    • Oakland Intl. Airport (OAK) - 27 miles
    • Oakland Convention Center Heliport (JCE) - 27 miles
    • San Francisco Intl. Airport (SFO) - 28 miles
    • San Francisco China Basin Heliport (JCC) - 35 miles
    • Concord Buchanan Field (CCR) - 42 miles
    • Sausalito Commodore Center Heliport (JMC) - 46 miles
    • Hollister Municipal Airport (HLI) - 46 miles
    All hotels in Santa Clara, California, United States
    Reviews
    • All (147)
    • Business (48)
    • Romance (9)
    • Family (14)
    • Friends (4)
    • Other (72)
    3.7 / 5
    Good

    Score breakdown (from 147 reviews)

    • 5.0
      (36)
    • 4.0
      (57)
    • 3.0
      (31)
    • 2.0
      (14)
    • 1.0
      (9)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      3.7
    • Comfort
      3.8
    • Condition
      3.8

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "May 2013"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Great Hotel! Very clean, great service. The only issue was there is no elevator to the second floor rooms. My wife had knee surgery and is unable to do stairs yet. No king rooms were available like we had reserved on the first floor so we were put into a smaller more crowded double queen. There was an elevator to other sections of the hotel but no other […] room was offered. I felt that because we used Hotels.com we were treated as second class. Still charged for the king room. Read more
    Genuine Hotels.com guest review
    7 night business trip in May 2013
    Bob
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have stayed at the Biltmore numerous times and have been satisfied with the quality and service. During this last stay, I saw they had ordered new couches for the tower suites and the table coverings have been updated for the conference I attended. It's great to see the changes the hotel are making to keep it fresh and new.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Lorraine
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    jane
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    i love the stay thank you.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    kristina
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "High price motel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    There is nothing in particular wrong with this place, but there is nothing special about it either. It is basically an overpriced motel.If you need to stay right there, it is fine. If you don't, you can probably do better.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I enjoyed the stay. I had fun with the family there and I am thinking coming back to the same location.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    Kristina
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Decent for the price"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is has a nice visual appearance, nice courtyard, and is centrally located in Santa Clara. The downside to the stay was a delayed check in. More importantly, I specifically asked for a delayed check out (which was kindly granted), however, even with the do not disturb sign on the door, and the delayed check out, at 9:30 a.m. housekeeping began […] pounding on the door. When I told them I was still in the room they hounded me for a time when I would be checking out. The whole purpose of the hotel stay and the delayed check out was to get some sleep. I could have stayed at home and listened to the construction noise and saved myself some money. Other than this, I have no major complaints about the hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Aaron
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Good for the price"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Rooms are somewhat outdated with outdoor access but in California that doesn't seem to be as big a deal. And the overall feel of the hotel is good and very friendly and helpful staff. Also room service was very good!
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Dave
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "OK in general."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Not outstanding but OK.
    Genuine Hotels.com guest review
    6 night business trip in Apr 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Ok at best"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Night stand lamps did not work, no convenient receptacles to plug in computer. For the price you can do better.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Two classes of rooms"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel consists of an inside tower with suites (I didn't get to see those), but if anything like the lobby area, should be very nice, and an outside "terrace section" where I was booked, which was more like a motel. The room was very comfortable, clean and well appointed, but the construction (particularly the door) very thin, so each time a Jet […] flew over from San Jose airport, I really knew it ! So... I slept with ear plugs... Overall a pleasant stay... I just wouldn't book there again with ensuring I had an inside room.... Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    BusTraveler
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "close to convention center"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Room comfortable and clean, close to the convention center and very reasonable. Had a shuttle that would drop me off at the convention center and pick me up that was very helpful.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    CTU
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel. Rooms aren't gardenview if you get one king bed . Only the 2 queen rooms have garden view. Misleading. ..but otherwise very nice hotel.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    kristyna
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "Not the Ritz but has everyhting you need"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Rooms were comfortable, really appreciated the shuttle service.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    highly recommend
    Genuine Hotels.com guest review
    Other trip
    Jan 14, 2013
    lani
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Easy Airport Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I had a very good experience during my short stay at the Biltmore. The hotel runs an on-demand shuttle from 7am - 10:30pm, which made it easy to get to and from the airport. There are two separate types of rooms; the courtyard rooms are like updated motel rooms with outside access, and the tower rooms are accessed by an elevator from the main build […] ing. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Rose
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "Great, for romantic getaway ."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very happy with everything, we defenetly recomend this hotel.
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    Josie
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Dec 31, 2012
    fabian
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Biltmore Santa Clara, CA - Christmas 2012"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Disclaimer: personal stay, a former SJ Area native - so I know the area well. While the Biltmore is in an excellent location and perfectly fine for business, and they cater to holiday parties and weddings, when one travels with kids and/or a toddler, there are specific things one looks for. Our tower suite had a clear room divider between the bedroom […] and living area, but the door would not properly close/lock. The heater in our room was problematic: either too warm, or not functional. Temps were in the 40s and 50s outside, and it only would register 70 degrees. And traveling with a toddler and/or a younger child who is on a flexible eating schedule, it would have been nice to have a room with a mini fridge and microwave to avoid waste or over-spending at restaurants. But despite any of this, great rates, easy access to all SF Bay Area cities and freeways, helpful and friendly staff. Did not dine onsite. I would recommend the Biltmore. Read more
    Genuine Hotels.com guest review
    6 night family trip in Dec 2012
    Allen
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Pleasant place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was definitely above average in cleanliness and comfort. I didn't have to deal much with the hotel staff, but whatever little interaction I had was pleasant.
    Genuine Expedia guest review
    Other trip
    Dec 27, 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "good location for working in the area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    good hotel. heat/ac wasn't the best room was not always comfortable. no outside restaurants in walking distance. the in-house restaurant/room service food quality varied day to day. It was never terrible some days it was very good, on others the low side of average.
    Genuine Hotels.com guest review
    16 night business trip in Dec 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "quiet"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The room was attractive and very clean and quiet. We did not expect it to be so small.
    Genuine Expedia guest review
    Other trip
    Dec 21, 2012
    shafter
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "Nice place for a party"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We attended a holiday party and chose to stay the night - the hotel is very pretty - nice lobby, very nice outdoor patio area. The catered food was tasty and arrived hot - a nice change from many catered dinners! The room was basic - bed, tv, vanity and bathroom - but for the price was everything we needed. Slept well, didn't notice any noise, had no […] issues with cleanliness. Location was very industrial but worked just fine. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Local visitor
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    2.0 / 5
    Fair
    "Your Gradma's Living Room - circa 1985"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    We went here on a business trip to visit Intel. It was very convenient and close to Intel and the hotel had a lot of amenities. That said it has a "your grandma's living room" circa 1985 feel to the hotel. Unfortunately the hotel itself also has an accompanying geriatric smell - and I'm not sure where it comes from. The guests all seem normal - typical […] business travelers. The last visit I was stuffed into a non-suite with a murphy bed. It was uncomfortable and the room just seemed in bad need of a remodel. The breakfast had a cool traditional Japanese breakfast station - which was cool. Read more
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    Jake
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "A great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean hotel, friendly staff, and the free breakfast buffet was delicious! Great hotel for the price.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    Keith
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "bay area getaway"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Love the service and the cleanliness would definately come back and recommend to friends
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Lani
    US

    Biltmore Hotel and Suites - Santa Clara
    1.0 / 5
    Poor
    "Horrible location"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay was awful and IM STILL WAITING FOR THEM TO RELEASE MY FUNDS FROM MY CREDIT CARD!
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Okay stay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The front desk receptionist could use some attitude training. Called the reception desk to instruct housekeeping NOT to clean our room - someone did it anyway.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    frog
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Good Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a very clean and nice hotel with very good food
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "great specials"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    clean & comfortable would highly recommend
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful stay, it was odd that on Saturday suddenly I could hear the airplane noise one morning, not sure why. Every other day was great. Maybe there was some local traffic that flew really low? Didn't bug me because it began after I was awake, and I will stay here again next time I am in town.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "Great experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was sorry to leave. Staff was polite and attentive. Room was super clean.
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    Dominic
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "shuttle service issues"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We chose the Biltmore because they offered shuttle service to the nearby hotel and our daughter was flying in. Unfortunately what was not clearly stated was that the shuttle service has very restrictive hours. As a result my daughter had to get a cab on her own to meet us there.
    Genuine Expedia guest review
    Other trip
    Sep 3, 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "Really good hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Clean and convenient!
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Goodlandish
    US

    Biltmore Hotel and Suites - Santa Clara
    4.0 / 5
    Excellent
    "LUXE"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Enjoyed the property, but the 1st room we checked into the 1st night was unbearable. MOLDY, they moved us to a new room , but NO ONE should have been put in that room. Thank you, K. Gilliam
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The only problems I came across was my breakfast tickets. The site I booked my reservation through was to blame. But at the same time your staff didn't give suggestions on how to resolve the issue. The other problem was my daughter left her camera and I called 3 times and still haven't herd back from housekeeping. I would like to get a call saying yes […] or no if they found the camera. The staff was not very helpful in resolving these issues. I'm disappointed to say the least. Not sure if I would come back or recommend your hotel. Eva Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Jun 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "made special accommodations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    When checking in, I found that my 86 year old father and I had been placed on the second floor in the courtyard that had no elevator. The clerk found new accommodations for us that were wonderful.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Paula
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding
    "Worked Out Well"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Convenient Place to stay for San Jose Airport. FYI :Shuttle service was not available early am (5:45) when we had to get to airport so took a Taxi instead, which Hotel ordered for us-it cost $20. Also, I had booked this room thinking that we could leave our car here free during our trip, but there was a $5.00 per day charge (not too steep). We were […] happy with this Hotel and would stay here again if we fly out of San Jose. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2012
    LP
    US

    Biltmore Hotel and Suites - Santa Clara
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    the place is great. Breakfast is too expensive. you can eat for less at a regular resturant choosing the most expensive selection, than eating at the hotel. But it is convient there.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Biltmore Hotel and Suites - Santa Clara
    3.0 / 5
    Good
    "Fair"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It was fair. I was on business and it would have been really nice if the shuttle would have gone the extra mile to drop me off at my work instead of having to pay a $25 cab fare each morning and evening, but they wouldn't. Room was very small, but comfy beds. Cleaning crew wasn't very good; basically made the bed and that was it. I also didn't like […] it wasn't close to anything. Even going 3 miles away was a $15 cab ride just to get dinner. Next time, I will probably stay somewhere that has a shuttle and is close to dining establishments - for the same price Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2012
    M
    US
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