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Biltmore Hotel and Suites, San Jose - Silicon Valley

3 stars
2151 Laurelwood RdSanta ClaraCA95054United States of America, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Service
Service is adequate
Food
Food is not good
855See all 855 Hotels.com reviews
From 388 reviewsTripAdvisor Traveller Rating

Biltmore Hotel and Suites, San Jose - Silicon Valley

Hotel Info: ‎866-539-8117‎

from $127
  • Suite, 1 King Bed, Tower
  • Standard Room, 1 King Bed, Garden Area
  • Standard Room, 2 Queen Beds, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free extended parking

Other information

  • Smoke-free property

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Dining

Montague Cafe - This restaurant serves breakfast, lunch, and dinner.

Hops - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Biltmore Hotel and Suites, San Jose - Silicon Valley’s small print

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 855 reviews

Biltmore Hotel and Suites, San Jose - Silicon Valley
Outstanding5.0 / 5
Awesome
I enjoyed my staying, very much , nice hotel rooms clean, that only thing I didn't like was to dangerous to get back on the street they need to set a ether a stop or a traffic light , thank you very much
1 night family trip
Biltmore Hotel and Suites, San Jose - Silicon Valley
Poor1.0 / 5
Yuck x 2
Never will I stay in this outdated dirty dump again. Bad service, gross rooms, terrible food.
1 night business trip
Biltmore Hotel and Suites, San Jose - Silicon Valley
Outstanding5.0 / 5
Clean, Spacious, Convenient area
Found a good deal at this hotel last minute. We checked in late and they upgraded our room which ended up being pretty spacious for my 4 year old to play around in too.
1 night family trip
Biltmore Hotel and Suites, San Jose - Silicon Valley
Excellent4.0 / 5
Would stay here again.
I liked the check in and out. I liked the room and the garden view. The beds were fine and I liked the condition of the room (pretty new).It was quiet most of the time except for the occasional passing and talking of people or kids. Only the morning of our departure, we did get woken up by a maintenance/hotel employee talking to another employee outside our door/window. I would've appreciated if they at least whisper if they need to talk by the guest's rooms.
2 night family trip
Biltmore Hotel and Suites, San Jose - Silicon Valley
Good3.0 / 5
Great rates near SJC
Great spot near airport without the high rate
1 night family trip

See all reviews

Biltmore Hotel and Suites, San Jose - Silicon Valley

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