All hotels in Kahuku, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
57-091 Kamehameha Hwy, Kahuku, HI, 96731, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 963 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.4
4.0 / 5Excellent
"Beautiful views from any angle."
The food wasn't very good at any of the hotel eateries and were very overpriced. The renovated rooms had rust on some of metal jams, though the decor and style wre fabulous. The views from the balcony are unbelievable! The bathroom cabinets were covered in old spilled soap, but other than that the room was cleaned. The beds were fairly comfy. It was so windy that it was hard to enjoy the pool area. Luckily the pools were somewhat heated. They allowed dogs in the pool and hot tub area which I felt was disgusting. There is free hotel parking for guests, but it's in. The same area as free public parking so you don't get to park very close to the hotel.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, I am pleased you enjoyed the views from your room and our beautiful location. Turtle Bay is the only resort on Oahu that offers an ocean view from every room. Speaking of views, We have 850 acres of gorgeous views to explore so I hope you had the chance to see our trails and several beaches. Dogs are not allowed in the pools or hot tubs and I apologize if you were misinformed. Thank you for staying with us and sharing your review. We would all love to have you visit us again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful location"
Great view of the lapping waves on the rocks. Enjoyed watching the people surf right there as we sat by the pool.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, I am glad you had a beautiful time at Turtle Bay. We would love to welcome you back someday- maybe next time you can be out in the water surfing! Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay right on the beach with tons of stuff."
My only complaints are the A/C at night couldn't get cold enough. But I like it low to mid 60s. OLA restaurant was delicious but not enough food for the price IMO. Everything else was wonderful.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for sharing what you enjoyed about Turtle Bay as well as ways we can improve. We will definitely take your ideas into consideration and appreciate you taking the time to share them with us. We hope to welcome you back again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 20, 2015
Josh
US
5.0 / 5Outstanding
Room was beautiful. Love the huge walk in shower and tub!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, I am glad you loved your room! I hope you had an enjoyable stay! Please do visit us again soon. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Hotel Ever!"
One of the best hotels I have ever stayed. Excuse me, THE BEST hotel I have ever stayed. The staff were beyond helpful and friendly. They are always thinking about the guests, and the hotel offers so much to do and experience you really don't need to see any other part of the island.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you so much for sharing Turtle Bay is the best hotel you have ever stayed at! That is quite a compliment and we appreciate it. We’re pleased that our beach cottages, friendly staff and unique location were highlights of your visit. We hope you’ll have the chance to come back and enjoy them again in the future. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 20, 2015
Kristina
US
5.0 / 5Outstanding
"Good hotel with fantastic location. Great beaches!"
The hotel has more land than other hotel I have ever stayed at. With golf, tennis, horseback riding, snorkeling, helicopter tours and more it is really a fantastic place. Perfect for couples with beaches along six miles of coast where you can either get away from everyone or enjoy Hawaii dinner at the pool with other couples. The helicopter tours are incredible. We did the hour long tour with a stop on a mountain and it was great! I highly recommend it. It is once and a life time experience. At first I was like that is a lot of money. But figured what the heck and very happy I did. The amazing beaches of the North shore are very close by with world class surfing right around the corner from the hotel. We had a blast watching the locals surf and even let my son take a lesson that he fell in love with! We will be back sooner than later.
Genuine Expedia guest review
Other trip Apr 18, 2015
Mark
US
5.0 / 5Outstanding
"Beautiful u"
Wonderful experience they help and recommended great tours to do
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for sharing your wonderful experience on Expedia. I hope you had a chance to try out our Kahuku Point Guided hike that takes place every Aloha Friday. This time of year you will encounter our resident Hawaiian Monk Seal Honey Girl and her new pup. Thank you again for your review and we hope you can visit us again. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 18, 2015
julie
US
5.0 / 5Outstanding
"Peaceful"
We had a great time! Waking up daily to the view of the ocean, heading to the beach to swim or hike. Mid afternoon headed to the pool and ended the evening on my room deck watching the sunset. Last morning spotted whale far off in the distance made my stay complete! The restaurants food was excellent! Love the blue cheese bacon by at the restaurant on the beach.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for staying with us at Turtle Bay on your recent trip to Oahu! I am thrilled you had a great time waking up to the ocean, whale watching and dining in our restaurants! Thanks for the 5 star review on Expedia and I hope to have the honor of welcoming you back someday! Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 18, 2015
VJ
US
5.0 / 5Outstanding
"AMAZING TIME"
They are kinda pricey with EVERYTHING... but they loan you a go pro and snorkel equipment. Hey it is paradise and we just had fun with the beauty and what was FREE. Super windy while we were there but manageable. Love the property and the place.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, I am happy to read you had an amazing time at Turtle Bay! We offer several free amenities for our guests to enjoy besides the complimentary snorkeling and GoPro rentals you mentioned, we also have free ukulele lessons with Tutu (Grandma) Janet three days a week. Guests can also enjoy a free 10 minute clinic with one of our golf pros and we have free entertainment throughout the resort (Don’t miss our luau show Sunday nights at the pool & Karaoke Sunday night and Kanikapila open mic night on Thursdays in Surfer, The Bar. ) For those looking to save on drinks and dinner, they can enjoy Surfer, The Bar’s happy hour every night 6-7p. Thank you again for your review. We would all love to have you visit us again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 16, 2015
Toni
US
4.0 / 5Excellent
"Beautiful hotel but expensive."
Stayed here for 2 nights with my girlfriend. The hotel was really nice and we feel in love with the room and view of the ocean. The only complaint i have is it seems like they try to nickle and dime you for alot of things. Turns out we didn't qualify for the complimentary breakfast because we booked through hotels.com, imagine my surprise. Restaurants in the hotel are pricey. Breakfast for the 2 of us came out to $50. There is also a bar located in the hotel, me and my girl tried to get in on Friday night, we were told there is a cover! $10 for locals and $5 for hotel guest, why do guest have to pay?! The rooms were over $400 a night before taxes and fees and i gotta pay to get in the bar smh. Like i said other than that it was a nice stop on our O'ahu trip.
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for spending time with us at Turtle Bay and sharing your experience on Hotels.com. I am glad you had a nice two nights with us. Our guests can enjoy several great complimentary amenities with their stay including two hour daily use of snorkeling equipment, free goPro rental, free Dre beats speaker rental, free 10 minute lesson from one of our golf pros and free ukulele lessons. We also have 12 miles of beautiful hiking trails to explore. Surfer, The Bar is free every night except for Fridays & Saturday’s when we have promoted events but we offer cover at a discounted price to our guests. Thank you again for staying with us and we hope to welcome you back again soon. Mahalo, Danna Holck Vice President & General Manager
2 night romance trip Apr 2, 2015
ANTHONY
US
4.0 / 5Excellent
"ocean view..not"
The staff was super, but the premier king room was not. I called to see what kind of room we were getting and was assured it was an ocean view, which it was, but a crappy one of the roof of the conference center. Make sure that you get a solid confirmation of your room if you want an ocean front room. Hawaiii is expensive and we spent about $8000 for a 6 night stay. We could have had 2= 7 night all-inclusive vacations in Jamacai for one short trip to Hawaii. It was on our bucket list and now it's done. Won't do it again unless the price comes WAYYYYY down.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay and sharing your experience on Expedia! I appreciate you sharing what you enjoyed as well as ways you believe we can improve. Thank you again for your review and we hope you choose to stay with us again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Gorgeous oceanside view"
This was a family vacation on Oahu. We had a cottage with beautiful views right out to the ocean with surfers and beautiful sunsets. The staff was friendly and helpful.
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for sharing you had a great family vacation in our beach cottages. Nothing beats watching the sunset on the fabled North Shore, and our cottages give you a front seat to the beautiful Pacific Ocean. I appreciate your 5 star review on Hotels.com and hope you can visit us again someday. Mahalo, Danna Holck Vice President & General Manager
6 night family trip Apr 5, 2015
William
US
5.0 / 5Outstanding
"Paradise!"
We loved everything! The rooms are very nice. The beach access is great.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for sharing your love for Turtle Bay on Expedia! I am thrilled you loved everything about your stay! I hope you saw some of our turtle friends while you were snorkeling! Our guides at the Guidepost in the lobby are always happy to let you know the best places to spot turtles! Thank again for your great review! We would love to see you again at Turtle Bay someday! Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 12, 2015
Dale
US
5.0 / 5Outstanding
"Wow, so relaxing"
Just what we wanted and needed. Relaxing atmosphere, great room, plenty of restaurants and views to die for. Golf, water time and even time for grad school work. We will be back!!!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay. I am delighted you had a very relaxing stay with your husband enjoying the views and ocean. We look forward to your return and serving you again on the fabled North Shore! Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 12, 2015
betty
US
5.0 / 5Outstanding
Fantastic location. Staff was great, Especially on the children's adventures.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for the great review on Expedia! It is nice to know you enjoyed our children’s activities, location and staff. We would love to welcome you back again someday! With warm aloha, Danna Holck Vice President & General Manager
Other trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Partial Ocean View we've ever had!"
Our partial ocean view was right on the ocean! We loved it!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for spending time with us at Turtle Bay! It sounds like you had a great time exploring what we like to call the “7 mile miracle.” We truly are blessed with the best beaches in the world and I am glad you enjoyed them! During your next visit be sure to stop at Tita’s Grill, which is a little further than the shrimp trucks. It’s my favorite local place to eat (get the garlic shrimp and fresh baked bread)! Thanks again for sharing your love for Turtle Bay. We would love to welcome you back someday! Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 9, 2015
Lisa
US
5.0 / 5Outstanding
"fun in paradise"
It was really first rate - all the staff that we encountered were just great
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, I am thrilled you had a wonderful family vacation at Turtle Bay! Thank you for recommending our resort to others and we would all love to have you visit us again! Mahalo, Danna Holck Vice President & General Manager
3 night family trip Apr 2, 2015
kenneth
US
5.0 / 5Outstanding
"Turtle Bay - April 2015"
My husband and I stayed at the Turtle Bay about 15 years ago but let me tell you, this is a different resort than it was back then! Their recent renovation and re-branding has done wonders for this secluded destination. The themes of surfing, conservation, and a "come play" attitude prevail throughout. We had a 6th floor premium ocean-view room with two queen beds and it was absolutely worth the cost to upgrade. The view out the balcony was beautiful and allowed us to watch the surfers and whales nearly everyday. The room was a good size, clean and functional. The bathroom was big and beautiful, with a huge shower...though we did miss having a tub. The in-room Keurig was nice, especially since we had a six-hour time change to adjust to. There are several nice dining choices on the resort as well as grab-and-go selections in the sundry shop that we appreciated. Sometimes you just don't want a sit-down dinner! The breakfast buffet was excellent, though maybe a tad expensive at $29.95 for adults. The only negative I can report is that the day before we checked out we started to have trouble with a guest smoking on their balcony. I reported it to security but the smoking continued until we checked out. Unfortunately this meant that we were unable to leave our sliding door open without our room getting full of smoke. :(
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us and sharing your experience on Expedia. I am happy to read you enjoyed your room and our location on the fabled North Shore. It is nice to know you noticed our conservation efforts. We are the only Oahu resort with a vast solar panel system and we are proud to be STOKED certified as a sustainable surf resort. We also utilize local farmers and our very own roof and wall gardens. I hope you could taste the fresh ingredients while dining with us. I apologize for the smoking problem you encountered. We strictly enforce our non-smoking policy and you can rest assured your neighbor was charged the $300 smoking fee. Thank you again for your review and we hope to welcome you back someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 6, 2015
Kelly
US
3.0 / 5Good
"had some high expectations but sorely disappointed"
room 1 had ants on the 2nd day of our stay even though we brought no food or drink into our room except water. found ants in our bathroom and in our BED on our return on the 2nd day. switched to another room that night. the next day, there were 2 ants in the bathroom. so this hotel clearly has an ant problem. also in room 1, 1 of the glasses in the bathroom was dirty. in the 2nd room, 1 of the glasses was AGAIN DIRTY. omg. housekeeping is really lazy here it seems and doesn't do a good job. the hotel is pretty out-dated it feels. also no lei or refreshment drink upon arrival, really disappointing. They have water with watermelon/pineapple floating in it for flavor which I was excited about trying on my return from an excursion. but alas, no cups available and the water was so low that nothing came out from the dispenser. I mean, really??? how lazy can a hotel be that they cannot ensure their guests have cups and water to be drank??? also, their "concierge" is a group of college-age boys who wear t-shirts and baseball caps. REALLY TACKY, tasteless and cheap. is this a fraternity hotel or something?
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for sharing your experience on Hotels.com. I am sorry to hear we did not meet your expectations. I also apologize that our housekeeping team and concierge missed the mark during your stay; this is highly unusual as this department regularly receives the highest marks in our guest surveys. I am so disappointed that our water levels were in our flavored waters in the lobby were not kept full and that cups were not available. This of course is a simple thing to do and as such an even greater failure. I do appreciate your comments and will share them with our staff. I hope to have the honor of a return visit so we can make it up to you and leave a better impression with you next time. Mahalo, Danna Holck Vice President & General Manager
4 night romance trip Mar 31, 2015
Eunice
US
4.0 / 5Excellent
"Great Secluded North Shore resort."
Took Family to Turtle Bay in Apr of 2015. It is about an hour drive from the HNL airport. The property is wonderful with great views from every room, nice pool area for kids and adults, safe swim/snorkel bay. The resort fees cover your parking, Wi-Fi, snorkel rental (for 2), and some other stuff. There are basically three restaurants on site. We were not impressed with the service or food of the beach or pool restaurants but you can't beat the views and they had live music at the pool every evening. There is a Foodland grocery stores about 10 minutes away so we kept some breakfast fruit and yogurt in the room (breakfast buffet was $30). We drove around during the day to check out other North Shore beaches and sampled some of the food trucks. The Tai food across from sunset beach was great.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for staying with us at Turtle Bay on your recent trip to Oahu. It is nice to know you enjoyed our property, pool area and snorkeling in our bay. I am so glad you got out and explored the North Shore beaches and local eats – sounds like I need to try the Thai truck across from Sunset Beach! Mahalo for your review and we hope to welcome you back again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing Views!"
A very nice hotel! The views are great from every part of the hotel. The only part of our time there that we were not happy about was the bar on the beach OLA. We waited to be seated or offered service for at least 15-20 minutes (it was not busy) so we just went up to the bar and ordered drinks, once we had drinks in hand we sat a table in the roped in area ...........a server came up to us and told us that we couldn't sit there as it was for customers, we told her that we just bought the drinks, she then told us that the tables are for full service only!! We feel that this is not the way you treat paying customers! Needless to say we refused to go back to OLA after that kind of service. All the other bars & restaurants were very nice with good service.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for sharing your experience with us. I apologize for the service you received at Ola. Ola is not owned or operated by Turtle Bay but I have passed on your review to management of the restaurant. I am glad you enjoyed everything else about Turtle Bay and hope we have the opportunity to serve you again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 5, 2015
Tamarra
US
5.0 / 5Outstanding
"Warm endless breezes"
easy if you are on the fence about selecting this resort it's better then any picture could tell you so so AMAZING you won't be unhappy at all! Can't wait to visit again !!!
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Wow- thank you for recommending us so highly to others on Hotels.com! We look forward to your return! Mahalo, Danna Holck Vice President & General Manager
2 night family trip Apr 1, 2015
Valerie
US
5.0 / 5Outstanding
"Perfect resort for families"
This place was chock full of families with kids (Spring break week) who were all having a ball with the multiple pools, lagoon, hot tubs, walking paths etc. Despite the prevalence of young kids, the resort stayed clean, pleasant, and beautiful. I would highly recommend this as a place that will make the whole family happy. I probably wouldn't recommend it for couples looking for an elegant and romantic getaway--at least not during spring break week!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for highly recommending Turtle Bay to families! You stayed with us during spring break which is a prime time for family vacations on the Fabled North Shore. Our resort suits several different groups, from those seeking to just relax by the pool, to adventure seekers wanting to take on the famous North Shore surf breaks. We have been mentioned as a “Honeymoon Hot Spot” by the Travel Channel and US Today Travel mentioned Turtle Bay as a great “Beach Resort Spa For a Romantic Getaway”. We hope to have the honor of welcoming you back someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Apr 4, 2015
Valerie
US
5.0 / 5Outstanding
"Happy, fun , relaxing"
We enjoyed the flexibility of activities at the resort to the option of renting a car. We loved the buffets for those mornings or evenings when we were hungry after a day of sun and water play. Our daughter even went surfing!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for sharing you had a great family vacation at Turtle Bay! I hope you got some great shots of your daughter surfing – it’s a cool accomplishment to be able to say you can surf the fabled North Shore! We would all love to welcome you back someday! Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful!"
The staff at Turtle Bay are incredibly friendly and efficient. Our room was absolutely beautiful! We had plenty of space and a gorgeous view. I was able to get the room nice and cool with the AC and the bed was super comfy! I would go back to Turtle Bay any day!! Not a lot of restaurants in the area, so you were kind of limited to the ones at the hotel. The food was very good at the resort (had a wonderful dinner at Pa’Akai), but if you are there for several days, you may want more of a variety. We visited Kualoa Ranch, the Dole plantation, The Valley of the Temples, went for some drives along the coast and enjoyed our time at the beach.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for staying at Turtle Bay and sharing your wonderful experience on Expedia. It is great to know you loved our newly renovated rooms and incredible staff. We look forward to welcoming you back someday. With aloha, Danna Holck Vice President & General Manager
Other trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
"wonderful stay"
We had so much fun at turtle bay. what a beautiful place! the staff is great. The rooms and views are beautiful. We had wonderful dinners during sunset at Lei Lei's, and Ola's. Lei Lei's has the most delicious prime rib I have ever experienced. I can say the same about the scallop Ola"s. We fun playing golf on the beautiful Palmer Course. Can't wait to go back.
Genuine Expedia guest review
Other trip Mar 24, 2015
Midge
US
5.0 / 5Outstanding
"Awesome"
Turtle Bay was awesome, clean, friendly staff and much to do
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay and sharing you had an awesome time! We hope to have the honor of a return visit someday! Mahalo, Danna Holck Vice President & General Manager
8 night family trip Mar 10, 2015
Donald
US
5.0 / 5Outstanding
"The Perfect Getaway Resort!"
My sister and I did a quick side trip to Turtle Bay and regretted that we didn't book more nights. A gem of a resort with lots of fun things to do!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay. Although it was short I am glad it was sweet. We look forward to your return so you can have the chance to experience all of the great adventures we offer, like surf lessons, helicopter tours and amazing snorkeling! Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 22, 2015
Cheryl
US
1.0 / 5Poor
"Huge disappointment! Stay somewhere else."
This is our second visit to Turtle Bay and will be our last. The room smelled terrible. We asked to have house keeping deoderize it but were later told it was a chemical used when "updating" the unit. Gross. Our fan remote controlled our neighbors fan and vice versa. Maintenance tried to fix it but without success. Other than the modern fan that nevered worked properly, I'm not sure what was updated in our unit. The hotel looks exactly the same as it did 10 years ago. We were told we were only the 5th people to stay in our cottage. We are real estate developers and recognize updated tile and wood work. None of these were updated. Wood on all furniture was rubbed off and fading. Maybe they upgraded the bedding? Pillows were down pillows. Some people like them some don't. We found out on day 3 of 4 the water was complementary along with wi-fi. Another family we were traveling with wasn't charged a $35 daily fee but we were. For what I'm not sure? No one helped with our bags or offered. We were told to load up our bags and drive to our cottage. So, in summary stay anywhere else. You will save time and money.
Genuine Expedia guest review
Other trip Mar 21, 2015
Chasity
US
5.0 / 5Outstanding
The resort is set on a beautiful site with sunrise and sunset off the point. The staff and "experience center" people were very helpful. We had a short stay and needed a few more days to do it all!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for spending time with us at Turtle Bay. I am glad you enjoyed our beautiful surroundings and friendly staff. We would all love to welcome you back again. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 21, 2015
A Traveler
US
4.0 / 5Excellent
The hotel was what you would expect. Hard to go wrong in such a beautiful location. But the resort is typical, and nothing extraordinary. Room was clean, comfy and modern.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for spending time with us at Turtle Bay Resort. I am glad you enjoyed our beautiful location & newly renovated guestrooms. We hope to have the honor of a return visit someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 19, 2015
Jane
US
5.0 / 5Outstanding
"A bit of a cinder block feel. Caverness lobby"
Awesome . For us it was perfect. The hotel was not crowded, we went when it was a bit off season just before spring break. We parked the car and did what was offered at the hotel (Horse riding, swimming in the ocean and pool, chasing cats, bike riding, golf, hiking) Expect to pay for hotel activities. It was just fine all around
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying at Turtle Bay and sharing your experience on Expedia. It’s nice to know you enjoyed our amenities and some of the activities we offer. We have some great activities that are free including snorkeling gear rental for 2 hours daily, ukulele lessons with tutu Janet, 12 miles of hiking trails, SUP demos & clinics with our golf pros. Guests can find out about all our free offerings by stopping at the Guidepost in our lobby. We would all love to welcome you back someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
I was at Turtle Bay just at night as there were family functions away from the resort..bummer. My time was limited so I do plan to return. I was unable to even put my foot in the ocean, again bummer...the view from my room was great! The grounds looked beautiful..the information on what to do was great looking also.. The resort is on a beautiful spot!!!!
Genuine Expedia guest review
Response by Turtle Bay
Aloha, I am sorry to hear you didn’t get to enjoy our resort to the fullest. There is so much to do and see on our 850 acres so it’s easy to miss out by staying with us only one night. I hope you can stay with us longer next time so you can enjoy everything we have to offer like our nightly entertainment at the pool, 12 miles of trails and great activities (snorkeling, surfing, SUP, Segway tours, horseback riding, helicopter tours and more!) Mahalo, Danna Holck Vice President & Resort Manager
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding Resort!"
We stayed here 1 night for our 35th wedding anniversary. We have been to Hawaii, Oahu 10 years ago and loved it then. Turtle Bay Resort, North Shore and all of Oahu are amazing. This resort is so beautiful,the property,surroundings and the rooms. We will be back and recommend it to anyone that is looking for a place to relax, see nightly entertainment and just lay on the beach or at the pool. A must visit.
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Happy 35th Anniversary and mahalo for celebrating with us! I am thrilled you had an outstanding time and I appreciate you recommending Turtle Bay to others on Hotels.com. We hope to have the honor of a return visit someday. Mahalo, Danna Holck Vice President & General Manager
1 night romance trip Mar 8, 2015
Denise
US
5.0 / 5Outstanding
"Favorite place on Oahu!"
This was very upscale and yet friendly for all walks. We didn't get to utilize all if the inclusions, due to our schedule ...but there were many. Food was fantastic in the restaurant, decor could use a little update, but only in there. Everything was great and we will go back again!
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for staying with us and sharing Turtle Bay is you favorite place on Oahu. I look forward to your return so you can enjoy some of the adventures and amenities we offer, like snorkeling, ukulele lessons and our hiking trails. Mahalo, Danna Holck Vice President & General Manager
1 night trip with friends Mar 8, 2015
Jamie
US
5.0 / 5Outstanding
"Location, Location, Location"
Great facilities at a great location, well maintained, beautiful surroundings, relaxing - everything Hawaii promises to be..
Genuine Expedia guest review
Response by Turtle Bay
Aloha, We truly are blessed to be located on the Fabled North Shore of Oahu. I am glad you enjoyed our epic location and had a relaxing stay. I hope to have the honor of welcoming you back to Turtle Bay someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 12, 2015
Carl
US
5.0 / 5Outstanding
A must stay place for anyone wanting to experience the North Shore
Genuine Expedia guest review
Response by Turtle Bay
Aloha Rob, Thank you for recommending Turtle Bay to others on Expedia. We would love to serve you again on the fabled North Shore! Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 6, 2015
Rob
US
3.0 / 5Good
"Kelley Turtle Bay Vacation"
Facility was good but not as up to date as you may think for the price. Food selections were minimal and mainly focused around Japanese food. Not as much sea food as you might think. The beds were very hard and uncomfortable and many people we talked to thought so also. Dinner entertainment was very good. Concierge Gateway was poor. You are better off scheduling yourself. the helicopter tour was fantastic. We were disappointed that the add said you would land on the top of a mountain and have romantic lunch but really you have others with you and you only get 15 minutes. canoe ride was a joke. they say you get to ride the waves but our guide had no idea on how to steer a canoe and we just paddled around a cove.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Mahalo for taking the time to share your Turtle Bay experience on Expedia. I am happy to read you enjoyed your room and our beautiful location on the North Shore; however I am sorry to hear about your disappointment with some of our activities. I have shared your review with the proper activity vendors so they can learn from your input. We appreciate your review and would all be honored to welcome you back to Turtle Bay someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 3, 2015
John
US
5.0 / 5Outstanding
"Great hotel, but too pricey"
Beautiful setting. Comfortable room with amazing view. Only downside was the price.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay and sharing you enjoyed our beautiful setting, comfortable rooms and amazing views. We would all love to serve you again someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Mar 3, 2015
john
US
5.0 / 5Outstanding
The grill resturants was fantastic!! The beach & pool were amazing. Beautiful place.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for the great review on Expedia! We would love to welcome you back again! Mahalo, Danna Holck Vice President & General Manager
Other trip Feb 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Turtle Bay is a winner if you want to enjoy Oahu."
We specifically wanted to stay on the North Shore- away from crowds of Honolulu to truly knowing and enjoying Oahu. While TB is a large resort, we never felt "crowded" or "overwhelmed." All service personnel were accommodating, knowledgeable and pleasant. Lots of activities and events with and a number of different eateries to entice you. Had room on upper floor facing eastern exposure. The building sheltered us significantly from western winds which could whip up the surf. The eastern exposure was much quieter with a great view of the quite private cove and great sunrises. Refurbished/renovated room was very nicely appointed. Food at poolside bar was good.
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for sharing Turtle Bay was a winner on Hotels.com! It is nice to know you had a great getaway on the North Shore. We would love for you to visit us again someday. Mahalo, Danna Holck Vice President & General Manager
4 night romance trip Feb 10, 2015
ROBIN
US
5.0 / 5Outstanding
"Happy at Turtle Bay"
We arrived at The Turtle Bay Resort for the use of their public beach and it was so wonderful we decided to stay the night. The very kid friendly beach, also had a beach front bar and grill for my husband and I.
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for spending time with us on the Fabled North Shore. I suggest you all try out some of our activities on your next stay. All of our guests get the free use of snorkeling equipment for two hours daily. We also have horseback riding, surfing lessons and even helicopter tours. Those are only a few of the many adventures we offer. We would love to welcome you back again. Mahalo, Danna Holck Vice President & General Manager
1 night family trip Feb 21, 2015
wendy
US
5.0 / 5Outstanding
Best setting for a hotel -- and best use of that setting -- of any hotel I've stayed in in the U.S.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for the wonderful review on Expedia! Of course I agree our location on the fabled North Shore can’t be beat! All of our accommodations offer ocean views, we have 5 miles of coastline to explore and endless activities! We would all love to welcome you back to Turtle Bay someday. Mahalo, Danna Holck Vice President & General Manager
Other trip Feb 25, 2015
A Traveler
US
4.0 / 5Excellent
"View of Paradise"
Stayed 6 nights at this resort. View was spectacular, room was actually just ok. The resort had 3 restaurants on site, but average food at high cost. The cost of the room was only offset by the amazing views (sunrise and sunset). Nearest town was a 20 minute drive. However, this drive was again along a road that provided amazing views. The beaches along the way were great, the surf was great. We saw sea turtles and whales while we were there. All of this was amazing, yet had nothing to do with the room. The room contained 2 very comfortable queen sized beds. Hard wood floors and wicker type furniture. Vaulted ceilings were a nice touch, but the cost versus the amenities did not match. Having to do over, I would have picked a different room for a much lower cost. Parking was also not too convienent. They had about 50% of the spaces required for the guests. Otherwise you had to work in a further away lot and walk to your room. Seemed like guests of the resort were an afterthought to the year round residents.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying at Turtle Bay during your recent trip to Oahu. I am glad you enjoyed our beautiful location, activities and bars. We actually have 6 restaurants on site: North Shore Kula Grille, Pa’akai, Surfer The Bar, Ola, Lei Lei’s and the Lobby Lounge. Microwaves are available upon request. We are always looking into ways we can improve and I appreciate your input on ways we can better our amenities. I would love to welcome you back someday and hope to have the honor soon. Mahalo, Danna Holck Vice President & General Manager
Other trip Feb 25, 2015
Art
US
5.0 / 5Outstanding
"A special destination vacation"
We went to Oahu for the purpose of watching the Husky Softball team...we fell in love with the resort/property that we only attended one game...and enjoyed all aspects of the resort and what it has to offer.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for staying with us at Turtle Bay. I am delighted you spoke so highly of our customer service. We strive to offer all of our guests exceptional service and I am thrilled you felt well taken care of during you stay. I will pass on your in-put about offering more vegetarian options and appreciate your suggested. I hope to have the honor of welcoming you back someday. Mahalo, Danna Holck Vice President & General Manager Aloha, Wow! It truly sounds like your family found your perfect resort on Oahu and I am glad it is Turtle Bay! I am so happy to read you all had a wonderful time and enjoyed everything from our location to your room to our extensive list of activities. Most importantly, thank you for sharing how great our service is. I will be sure to share your review with Jeff and Rob as well as commend them for their amazing service. We all look forward to your return and serving you again on Oahu’s Fabled North Shore! Mahalo, Danna Holck Vice President & General Manager
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
Turtle Bay was awesome! We had a room reserved on Waikiki Beach for 10 days. After driving over to Turtlebay we couldn't wait to change rooms. Luckily we were able to cancel our reservation at the Outrigger and move to Turtlebay it was the best thing we did. The service was wonderful, the room and view were to die for. It was quiet and very relaxing. I can't wait to go back.
Genuine Expedia guest review
Response by Turtle Bay
Aloha, Thank you for the awesome review on Expedia. I am thrilled Turtle Bay was just what you were looking for and you enjoyed a relaxing vacation. Don’t forget there’s a lot of ways to play here too. We look forward to your next visit! Mahalo, Danna Holck Vice President & General Manager
Other trip Feb 23, 2015
Kaylene
US
5.0 / 5Outstanding
Do not miss the North Shore -and Turtle Bay Resort is the place to stay when there.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel!"
Hotel and room were beautifully kept. Customer service from valet to front desk to maid service was very nice. However, my cell phone had no service in my room and wifi was limited to an area in the room. This was just an overnight stay so it didnt hamper it as much, but for the price we paid, it still should have not happened. Would recommend this hotel to everyone!
Genuine Hotels.com guest review
Response by Turtle Bay
Aloha, Thank you for sharing your experience on Hotels.com. It is nice to know the customer service you received throughout our resort was very nice. I appreciate you recommending our hotel to everyone and I hope to have the honor of serving you again someday. Mahalo, Danna Holck Vice President & General Manager
1 night family trip Feb 13, 2015
Vaofua
US
5.0 / 5Outstanding
"Romantic Stay-cation"
The old man and myself just wanted to get away for the Valentine Weekend, and had a wonderful time, we didn't want to come home. Every single employee from the front desk to the restaurants to housekeeping were so friendly and accommodating. We definitely want to return and probably won't wait till next Valentine's Day.
Genuine Expedia guest review
Other trip Feb 17, 2015
Cha-Cha
US
5.0 / 5Outstanding
Perfect place for any type of getaway. We are local, but I can't believe I waited over 4 years to stay there. The only thing that was difficult was using the hot tub. It is very small and crowded. I would recommend the hotel construct a large hot tub to accommodate the high demand of guests wanting to utilize it. Other than that there is NO hotel better than Turtle Bay on Oahu.
Genuine Expedia guest review
Other trip Feb 13, 2015
Gavin
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews