All hotels in El Paso, Texas, United States of America
1 room, 2 adults
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409 E Missouri Ave, El Paso, TX, 79901, United States of America, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 134 reviews)

  • Value
    Best value for money
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Cleanliness
    Clean
  • Amenities
    Ordinary amenities
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5.0 / 5Outstanding
"Downtown El Paso"
Close to I-10, with a little traffic noise !
Genuine Hotels.com guest review
1 night business trip Feb 3, 2016
Walt
US
3.0 / 5Good
"Best part is what's nearby"
I was in El Paso for two nights for work. This hotel was in a good location where I could walk to where I needed to be downtown. The hallways smelled funky. WiFi was reasonably fast, but inconsistent and would drop out at times. The best part about the hotel is actually that it's right near a true culinary gem, Pot Au Feu, which is a stone's throw away. Their green tea smoked duck was something truly unique, and delicious. And there were plenty of other solo diners there, likely due to the location, so business travelers shouldn't hesitate
Genuine Hotels.com guest review
2 night business trip Jan 28, 2016
Brian
US
5.0 / 5Outstanding
"Peace of Mind"
The hotel was for our son as he was traveling returning back to school. The fact that once he got checked in, there was a shuttle van to transport him to a restaurant to get a meal. That in itself was peace for his dad and I.
Genuine Hotels.com guest review
1 night trip Jan 1, 2016
Demetra H.
US
5.0 / 5Outstanding
We were just there for one night but a nice room and close to stores and fwy. Breakfast was good too .
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2016
Ronald
US
5.0 / 5Outstanding
"Nice Home Away From Home"
All hotel staff were very polite and customer service oriented, would definitely recommend this hotel. :-)
Genuine Hotels.com guest review
1 night trip Dec 31, 2015
Stephen
US
4.0 / 5Excellent
"Hotel stay"
Very comfortable and convenient.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2015
Ronald
US
3.0 / 5Good
"Hotel stay"
Nice hotel but older..poor wifi service..nice staff..decent breakfast options.
Genuine Hotels.com guest review
2 night family trip Dec 25, 2015
tiffany
US
3.0 / 5Good
fitness room was not work. All machine was broken.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2015
Tetsuya
US
5.0 / 5Outstanding
"Great value"
Nice Renovation!! Ill stay again Only wish my soft pillow had been softer Love new decor , Front desk staff very helpful!
Genuine Hotels.com guest review
1 night business trip Dec 15, 2015
virginia
US
5.0 / 5Outstanding
"Perfect hotel"
We had a picture perfect stay,will come back everytime.
Genuine Hotels.com guest review
1 night business trip Nov 15, 2015
A Traveler
US
5.0 / 5Outstanding
I was very tired when, I arrived, but was greeted by a very professional and curtious desk clerk that not only promptly checked me in, but informed me of a great place to have a late dinner .
Genuine Hotels.com guest review
1 night business trip Oct 18, 2015
James
US
5.0 / 5Outstanding
"Nice hotel"
Very happy with my stay there. Quiet room, very clean. Definitely will stay again.
Genuine Hotels.com guest review
1 night business trip Sep 23, 2015
Jennifer
US
3.0 / 5Good
You can hear all the traffic the drainage in the tub was horrible. Great friendly staff.
Genuine Hotels.com guest review
2 night family trip Sep 18, 2015
A Traveler
US
4.0 / 5Excellent
"Good stay."
Good "average" hotel. Great location a short walk to downtown area, Free breakfast and late day snacks a plus. Would stay here again.
Genuine Hotels.com guest review
2 night business trip Sep 15, 2015
Robert
US
3.0 / 5Good
"Nice room. Excellent location."
Our room was on the freeway side, so rather noisy but we knew that going in. Had unusual problem with bathtub. Husband thinks fiberglass tub had water trapped underneath. Instead of standing on flat surface, wavy surface made surface slippery. I had to hang on to grab bar while showering. Another problem, which was not hotel's fault was noisy neighbors. Extremely inconsiderate - loud talking and banging of doors at 3 a.m. Mentioned it to clerk when checking out, and she told me I should have called on site security. Just can't understand how people can be so crude, rude, and inconsiderate of others. Unfortunately, speaks of society in general. Room was clean, and carpet looked new. Hotel renovations are very nice.
Genuine Hotels.com guest review
2 night family trip Sep 4, 2015
Les
US
5.0 / 5Outstanding
"Convenient comfortable place to stay"
Wonderful day after a long trip driving, specially the king size bed was wonderful, and extra soft pillows. Since it was next to the highway made it very convenient to walk downtown, and go for a quick visit over the border.
Genuine Hotels.com guest review
1 night trip Sep 5, 2015
Orlando
US
4.0 / 5Excellent
"Nice hotel"
Hotel was nice. Internet worked well, and free hot breakfast was good. Only downside was that the kids wanted to swim, but the water in the pool looked a bit too cloudy. They do offer free shuttles to and from the border crossing, for those who want to explore Juarez. All in all, a comfortable stay.
Genuine Hotels.com guest review
2 night family trip Sep 4, 2015
EDWARD
US
4.0 / 5Excellent
"great service"
Very friendly service.. even though there was construction the stay was wonderful
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
The outside pool was too close to the freeway, very noisy.
Genuine Expedia guest review
Other trip Aug 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Pancakes"
The staff was very welcoming and helpful, and the complementary Pancakes were AWESOME. Would stay there again without a doubt!
Genuine Expedia guest review
Other trip Aug 7, 2015
D
US
4.0 / 5Excellent
"Very good"
They are under construction but its nothing that inconvenienced us. I think once that is done, it will be a top notch hotel. Very sufficient for the price.
Genuine Hotels.com guest review
1 night trip with friends Jul 25, 2015
Julio
US
4.0 / 5Excellent
It was a nice clean hotel. Under going some remodeling.
Genuine Expedia guest review
Other trip Jul 7, 2015
A Traveler
US
2.0 / 5Fair
"Close to frwy"
Issues with temperature in the room. It was warm most of the time.
Genuine Expedia guest review
Other trip Jun 13, 2015
Bill
US
3.0 / 5Good
"Needs improvement"
Needs to remodel the stuff was stacked up and not getting done box were everwere
Genuine Hotels.com guest review
1 night romance trip Jun 7, 2015
Dennis
US
5.0 / 5Outstanding
Hotel served the purpose of my stay. All staff totally professional. Currently under renovation.
Genuine Expedia guest review
Other trip Jun 7, 2015
Ken
US
4.0 / 5Excellent
"good location, basic room"
Beds, AC, warm water... nothing fancy. Compared to other Holiday Inns, this one has not been renovated but costs the same. I guess you're paying for the location (downtown El Paso) when choosing these rooms. Also housekeeping stops around 3pm... so if you're sleeping until then because you stayed up partying the night before, good luck getting your room cleaned or new towels.
Genuine Hotels.com guest review
3 night trip with friends May 22, 2015
A Traveler
US
2.0 / 5Fair
"too costly!"
Carpeting pathetic!
Genuine Hotels.com guest review
2 night business trip May 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to everything"
My stay was incredible the staff was probably the best I've seen anywhere
Genuine Expedia guest review
Other trip May 13, 2015
ronald
US
4.0 / 5Excellent
"Good Hotel"
The hotel was conveniently located near the client's office building. The hotel was clean and the staff very friendly and accommodating. The free breakfast was good and had many options from which to pick.
Genuine Hotels.com guest review
4 night business trip Mar 23, 2015
Debbie
US
3.0 / 5Good
"bowling tournament"
Were there for the bowling tournament and called 2 different days for pickup and had to call twice after they said they would send someone right away One nice thing about the stay was the elevators were really fast going up and down. I do not think they were ready for the breakfast buffet as there was no place to sit a couple of times
Genuine Expedia guest review
Other trip May 6, 2015
robert
US
4.0 / 5Excellent
Great staff, clean comfortable room and free breakfast, 'nuff said?
Genuine Expedia guest review
Other trip Apr 26, 2015
Hart
US
4.0 / 5Excellent
"Near Ls Palmas Medical Center"
We were in El Paso for some medical treatment and had to stay overnight. We chose this hotel due to its location and good value for the money.
Genuine Expedia guest review
Other trip Apr 19, 2015
Bev
US
4.0 / 5Excellent
"Bowling Trip"
Our group stayed here late March to bowl in the national bowling tournament. It is close, but still about 8 blocks from convention center. Shuttle drivers will take you to the venue and/or to the airport. One even went out of his way to recommend, and take us to, a restaurant that was a little too far to walk to at night. Not a bunch of choices downtown.
Genuine Expedia guest review
Other trip Apr 2, 2015
Joe bowler
US
4.0 / 5Excellent
"Good stay, nice area."
Great staff, large clean room. Unfortunately the a/c didnt work, but the staff was very responsive and offered to move is right away. We opted to stay in place as it wasn't too warm. Downtown area is nice plenty of pedestrian traffic and short walk to several nice restaurants. Probably the best shower water pressure ever in a hotel. We were on the freeway side and it was definitely audible and would be annoying to those sensitive to it.
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Erik
US
5.0 / 5Outstanding
It worked great for my son and I. We were there to bowl in the USBC Nationals. The staff was very nice and the place was very clean. It is easily accessible from the highway and they have a shuttle service that will take you anywhere within a 2 mile radius which is a nice feature. Never waited more than 25 minutes to get picked back up.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"National Bowling Tournament Travelers"
We enjoyed the courteous and friendly employees, the quietness of our rooms, and the complimentary breakfasts. We highly recommend the Inn to downtown El Paso visitors.
Genuine Hotels.com guest review
3 night romance trip Mar 11, 2015
Marvin
US
4.0 / 5Excellent
"Great place to stay."
It was great except the bed wasn't as comfortable as I would have liked.
Genuine Expedia guest review
Other trip Mar 17, 2015
Louie
US
4.0 / 5Excellent
"Nice hotel staff was wonderful"
We had a great time and would stay with you again.
Genuine Expedia guest review
Other trip Mar 16, 2015
Louie
US
4.0 / 5Excellent
"Convenient location"
Overall, I would recommend this hotel. The hotel is a little old and dingy. The rooms have been recently renovated, though, so they are pretty nice. I was originally put in a room on the 2nd floor, but the smell of new paint was so strong that I had to move rooms. The staff was very accommodating and moved me immediately. They have a free shuttle to the airport and a wonderful breakfast in the morning. The location is also very convenient, as it is right downtown. However, I wasn't sure about the safety of the neighborhood, but this is mostly because it was pretty dead at night. Everyone there was extremely nice and really tried to make my stay enjoyable.
Genuine Expedia guest review
Other trip Mar 4, 2015
Meredith
US
4.0 / 5Excellent
"Stay here everybody."
We loved it! Stayed here because everything er wanted to do was within walking distance.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Andrea
US
3.0 / 5Good
"getaway"
Staff was rude
Genuine Hotels.com guest review
1 night trip with friends Feb 20, 2015
Mercedes
US
4.0 / 5Excellent
"Walking :)"
Always a great stay, nice pool and great service. Walking distance to everything downtown!
Genuine Hotels.com guest review
1 night trip Jan 16, 2015
nicholas
US
4.0 / 5Excellent
"Nice hotel but shady neighborhood"
The hotel staff was really helpful. We arrived there late in the night. The hotel is close to the border and staff realized we needed help. They arranged shuttle for us to go and buy the food from nearby deli. Room was reasonably good in terms of comfort and cleanliness. The neighborhood was really not that great.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Rafay
US
3.0 / 5Good
"Good, but could be better."
Short notice trip led us to this hotel. It's close to the freeway, which is a plus. There are newer options, however. The full breakfast was above average.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great expectations"
stayed in downtown El Paso, TX. The quality at holiday inn is always exceptional. I especially like the free breakfast. They always have my favorites.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Stevie
US
3.0 / 5Good
"Phx airport trip"
Room was small and heater did not work very well. Was charged $15 for parking and never was told by agent (outrageous). Upon check out was not offered a receipt so not very pleased with serive.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
victor
US
5.0 / 5Outstanding
"Perfect for vacation"
Free parking and breakfast in El Paso! What could better than this? I recommend it.
Genuine Hotels.com guest review
2 night business trip Dec 15, 2014
Fernando
US
5.0 / 5Outstanding
"Great Stay!"
Beds are very comfortable and relaxing. Problems with the tv - but too tired to watch much after a long day of driving. The car service was great as well - took us right to the front door of the court house! And the morning breakfast was great and hit the spot since we had along morning waiting for the judge.
Genuine Hotels.com guest review
1 night family trip Dec 7, 2014
Frances
US
5.0 / 5Outstanding
"Visiting son"
This facility proved above our expectation to the accommodations from the room to breakfast was great and the social time was a bonus
Genuine Expedia guest review
Other trip Dec 4, 2014
frequent travel
US
3.0 / 5Good
Room was clean but way too small and uncomfortable. Staff was friendly enough to overlook extra small room and short ceiling.
Genuine Expedia guest review
Other trip Nov 22, 2014
iris
US
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