All hotels in Lake Geneva, Wisconsin, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
7036 Grand Geneva WyLake GenevaWI53147United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 253 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Wellness Area
    Great wellness & sports facilities
  • Amenities
    Great amenities
  • Value for money
    Poor value for money
  • WiFi
    Bad internet service
  • < Previous
  • Page 1 of 6
  • Next >
3.0 / 5Good
"A little disappointed in the bathroom."
We had a good time. The bathroom was dirty. It needed to be dusted and the corner's of the floors were very dirty!!
Genuine Hotels.com guest review
2 night romance trip Apr 8, 2016
Gary
US
3.0 / 5Good
"The too was disappointing"
We were there for a 2 night get away. For the money I expected the room to be more spacious. When we had gotten there and checked in, our room was just a ROOM nothing more no less. Our bathroom was lacking a few items (i.e... Shampoo, hand soap) our refrigerator was not cool enough but was quickly remedied by the recovery department. I did enjoy some relaxation in the beautiful lobby area... Actually, it was like a great room.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
We're glad you enjoyed the lobby lounge/great room. We do have larger suites available if you are interested in one of those next time. Thanks for your review, we will use it to better our services. We look forward to having you again! Regards, Steve Magnuson
2 night family trip Apr 1, 2016
A Traveler
US
5.0 / 5Outstanding
Great!!!
Genuine Hotels.com guest review
1 night family trip Apr 1, 2016
Christine
US
4.0 / 5Excellent
The hotel had great service and activities for kids.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thank you! We are happy to offer Grand Experiences for the children. Can't wait to have you back! Regards, Steve Magnuson
1 night family trip Mar 30, 2016
A Traveler
US
1.0 / 5Poor
"Go elsewhere."
Horrible. Start to finish. No water park passes available, which was why we chose this over the Abbey. Chemical burns to my daughters eyes from the indoor pool. Places in the furthest building with no elevators despite telling them I had just had surgery. No help with parking or luggage. Double charged for everything at checkout. No resolution whatsoever, ridiculous.
Genuine Hotels.com guest review
1 night family trip Mar 26, 2016
A Traveler
US
5.0 / 5Outstanding
"Great location and fitness center"
Had a great time, the walls are a bit thin. Had neighbors who stayed up until 4:30am on Saturday night. Other than that was a great resort, would go back. The fitness center was incredible.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
We're so glad you enjoyed the newly renovated fitness center! Next time you check in, you can specifically ask for a quiet room, guest services will do their best to place you in a room that should be less noisy.We cannot wait to have you back again! Regards, Steve Magnuson
3 night family trip Mar 17, 2016
Mary Ellyn
US
4.0 / 5Excellent
"Very nice resort"
The resort was very nice, a little over priced but does have nice amenities that you wouldn't find at other hotels.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for your great review - we're glad you enjoy all the amenities offered such as Golf, Spa, Ski, the pools and more. We welcome you back again! Regards, Steve Magnuson
2 night romance trip Mar 18, 2016
Brittany
US
4.0 / 5Excellent
"Great hotel except for the parking!"
Great except for parking!
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for the 4 stars! Regards, Steve Magnuson
1 night romance trip Feb 20, 2016
Derek
US
4.0 / 5Excellent
"Great spot for a short getaway"
This is a great spot for a short getaway. The hotel, and hotel service is exceptional. The restaurants in the hotel 5 star as well. We were surprised that the spa was so outdated, based on the amount for spa services.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for the great review. We hope you are able to make it back again soon. Regards, Steve Magnuson
1 night romance trip Jan 30, 2016
A Traveler
US
5.0 / 5Outstanding
"Outstanding !!!"
I LOVED this place !!! Everything was a pleasure to experience and the view and setting were spectacular .
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
We think the view and setting are spectacular too, it's a great place to relax. Looking forward to having you back again and again. Enjoy! Regards, Steve Magnuson
4 night romance trip Dec 26, 2015
James
US
4.0 / 5Excellent
"Living in a Playboy mansion"
I have always wanted to stay in a Playboy mansion - doing it with my wife and kids was not necessarily part of the image, but the kids loved it.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for sharing your review. Glad your whole family enjoyed the trip! Regards, Steve Magnuson
4 night family trip Dec 26, 2015
Jon
US
4.0 / 5Excellent
"Spontaneous Fun!"
Spontaneous stay as we were driving through the area, and glad we did. Dinner and service was excellent. Suggest that you make reservations or you could have a 90+ minute wait in a hectic lobby bar.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Glad you could have some spontaneous fun! We are happy that you stopped in to try us out - we can't wait to have you back again to try out the other amenities too like Golf, Spa, Ski and more. Regards, Steve Magnuson
1 night romance trip Dec 18, 2015
Matthew
US
4.0 / 5Excellent
"2 night biz trip"
Nice hotel, Christmas decorations and lights were very nice. Only bad thing is that it is a short drive away from downtown Lake Geneva, i.e. can't just take an evening walk around town. Also, resort charge is ridiculous when you are a business traveler and not able to take advantage of anything you are being charged for. On site restaurants have excellent food - pricey but you get what you pay for with the quality of the meals.
Genuine Hotels.com guest review
2 night business trip Dec 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Special hoilday get away"
The resort is beautiful during the holidays they decorate the whole resort. If you get a chance to take the trolley during Christmas holiday do it its nice.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Can't wait to go back!"
Lake Geneva is just as wonderful in the winter as it is in the summer. The Grand has Everything and the holiday decor is amazing! The lights, Santa & Mrs. Claus, the Gingerbread contest... it's just beautiful & so festive!
Genuine Hotels.com guest review
1 night family trip Nov 27, 2015
Monica
US
5.0 / 5Outstanding
"Gidgethair"
Great stay! Will be back for more fun this summer!
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
A Traveler
US
5.0 / 5Outstanding
Great Staff Great Service
Genuine Hotels.com guest review
1 night family trip Nov 26, 2015
Not Provided
US
3.0 / 5Good
Over priced! I was expecting something nicer and a bit more luxury for the price. I've stayed at other places for cheaper and the location has been better.
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
The resort is beautiful, and the service was above and beyond. It was worth every penny!
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2015
john
US
4.0 / 5Excellent
40th Birthday and 5 year Anniversary
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2015
Jennifer S.
US
5.0 / 5Outstanding
Amazing, as always!
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2015
Lauren
US
4.0 / 5Excellent
Stayed in building #5 room right near the main area and stairs. NOISE with hall traffic BAD! Spa was excellent and chop house restaurant was delicious.
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Grand resort"
I have stayed at Grand Geneva several times with family and by myself. I have always had a great stay.I will be back in February 2016
Genuine Hotels.com guest review
1 night trip Oct 14, 2015
Bonnie S
US
5.0 / 5Outstanding
phenomenal hotel phenomenal stay will definitely go back!!!!
Genuine Hotels.com guest review
1 night family trip Oct 11, 2015
Veselka
US
5.0 / 5Outstanding
"Beautiful setting - fun environment!"
My wife and I love the poolside service and the fire pit.
Genuine Hotels.com guest review
1 night romance trip Jul 29, 2015
Charles
US
5.0 / 5Outstanding
"Awesome resort"
Too short, tried to book more nights but they were all booked up.
Genuine Hotels.com guest review
1 night family trip Sep 4, 2015
LIONEL
US
4.0 / 5Excellent
We had an excellent short stay. The facilities were amazing and they upgraded the room. The dining room buffet on Friday night was mediocre and they were short staffed.
Genuine Hotels.com guest review
1 night family trip Sep 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
Hotel and staff was great! Very accommodating. I would def come back again. Only improvement could be with the spa. My service was great and therapist did a great job. Just spa facilities in general could be updated. I've gone to many spas in that price range and they there's room for improvement there. But still nice :)
Genuine Expedia guest review
Other trip Sep 6, 2015
A Traveler
US
4.0 / 5Excellent
Only thing I saw that could be better is The stairs carpeting could have been vacuumed and windows to restaurants and etc. could have been cleaned there was tons of fingerprints
Genuine Expedia guest review
Other trip Sep 6, 2015
A Traveler
US
5.0 / 5Outstanding
"very nice getaway"
Very nice getaway spot was perfect for r&r
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2015
Richard
US
5.0 / 5Outstanding
"Try the Italian Restaurant!"
Great place. Loved the bar, pool, and the Italian restaurant was amazing! Looking forward to our next trip!
Genuine Hotels.com guest review
2 night family trip Jun 9, 2015
David
US
3.0 / 5Good
"Be careful of added fees"
Hotel was fine- as expected. My complaint is the $15 per day campus fee. It wasn't included in the online price I was given. I asked and was told it was for things like the "free" water in the room & towels at the pool. Since there is no opting out I don't know how they can get by with this addition charge.
Genuine Hotels.com guest review
2 night romance trip Aug 27, 2015
Linda
US
5.0 / 5Outstanding
"Perfect hotel"
The hotel was amazing, it was beautiful and amenities were world class. The staff was extremely friendly and the hotel was minutes away from the lake. We wouldn't stay anywhere else when we come back.
Genuine Expedia guest review
Other trip Aug 31, 2015
A Traveler
US
5.0 / 5Outstanding
we had a great time there. even though the weather was lousy we still had alot to do
Genuine Expedia guest review
Other trip Aug 28, 2015
JC
US
5.0 / 5Outstanding
"Breathtaking Resort"
The hotel staff was extremely friendly and very helpful. The resort is absolutely gorgeous and just what we needed to relax and unwind. We will definitely spread the word to all of our friends.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for the wonderful review. We can't wait to have you back again. Regards, Tom Mason General Manager
3 night family trip Aug 23, 2015
Lori
US
5.0 / 5Outstanding
"It's Grand!"
STAYED FOR THREE NIGHTS FOR A GOLF TOURNAMENT FOR MY SON. GREAT MEMORIES, EXCELLENT HOTEL. BEAUTIFUL SETTING! LOVED IT! THANKS!
Genuine Hotels.com guest review
3 night family trip Jun 15, 2015
Kendra
US
4.0 / 5Excellent
"Lake Geneva Getaway"
Hotel room was not very sound proof. People next door coming in and out all times of the night and you could hear them each time. Food at restaurants was superb. Alot of walking up and down different elevations. Power was out because of storms so elevators didn't work. They did get it fixed.
Genuine Hotels.com guest review
2 night trip Aug 19, 2015
Howard
US
5.0 / 5Outstanding
"Will stay again"
Beautiful resort, excellent customer service. The Well Spa and Kids Are Grand are fantastic amenities. We are already planning out next weekend.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
Megan
US
1.0 / 5Poor
"Worse Honeymoon"
We stayed here for our honeymoon. Lynette and Ashlee at the front desk were amazing and very informative plus helpful. Ashlee reserved a dinner window seat for us at the Geneva Chiphouse but the hostess gave it away. We let that incident go. Then our last night, our room was not cleaned and the power went out on the whole resort. No compensation or credit whatsoever. That made it an unsatisfactory honeymoon and trip for us.
Genuine Hotels.com guest review
3 night romance trip Aug 16, 2015
Ashley
US
5.0 / 5Outstanding
My wife and I selected the Grand Geneva to get a way and relax and were very impressed with both the facilities and the staff. The employees of the hotel were extremely pleasant and accommodating. We will certainly return to the Grand Geneva.
Genuine Hotels.com guest review
1 night romance trip Aug 19, 2015
A Traveler
US
4.0 / 5Excellent
The resort was very nice, and the workers were very accomodating. The restaurants were very good, and the activities were good, but a little pricey. The pool was very crowded both days of our stay. For a resort this size, they should have a bigger pool. we had a beautiful room with a patio and a view od the golf course, which we enjoyed.
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
Celeste
US
4.0 / 5Excellent
"Love the atmosphere"
Didn't like how the lights went out in the storm. We were not in formed of what happened.
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
US
2.0 / 5Fair
"Not as expected."
This is an old hotel in need of updating. The carpet in our room had stains and the beds weren't comfortable. The tv in the bathroom seemed a little over the top in comparison to the condition of the room. The staff wasn't very friendly or helpful. The rooms were expensive and most activities came at an additional cost. The only thing that would bring me back was the outdoor pool and the fitness center.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for taking the time to share your feedback. I am very sorry we did not meet your expectations during your recent stay. We strive to provide a great guest experience for all of our guests, but sounds like we did not live up to that during your stay. If there is anything further I can do for you, please reach out to me. Regards, Tom Mason General Manager
2 night family trip Aug 13, 2015
Glenn
US
4.0 / 5Excellent
"Nice hotel by all amenities!"
We had a great time, playing golf, at the pool, eating at the many restaurants, close to town and the all the water sports at the lake.
Genuine Expedia guest review
Other trip Aug 13, 2015
A Traveler
US
4.0 / 5Excellent
The first room we were given had a few of the Doggy Relief Station when we were supposed to have a lake view. After calling the front desk we were immediately given a room with a view and a rate discount for the mistake. Resort is beautiful and we will definitely come again.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Sorry for the mix-up upon checking in. The lake view rooms are definitely worth it, so I am glad we were able to get that changed for you. So glad to hear that you will be back again. Regards, Tom Mason General Manager
Other trip Aug 6, 2015
A Traveler
US
2.0 / 5Fair
1) Very unprofessional front desk staff Saturday morning, August 1st.. 2) Have asked twice for a copy of my bill. I have not had a response.
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
4.0 / 5Excellent
"Quick Getaway"
Very comfortable resort. All the staff we encountered were very friendly. Room is very clean.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Thank you for this wonderful review! We're delighted you found the resort as a great getaway option for you, staff friendly, and room clean. Come again soon. Regards, Tom Mason General Manager
Other trip Aug 4, 2015
A Traveler
US
3.0 / 5Good
"Great place for family vacation."
Lovely property that offers excellent golf on two 18 hole courses, tennis, a full fitness facility, water park, stables and more. Original Frank Lloyd Wright style is stunning but needs another update. Carpets are worn and soiled, bathrooms are small and dated. Pool looks over beautiful land but is far too small for the size of the resort. Should add an outdoor lap pool for folks who really want to swim! Breakfast in the main dining room is excellent. Young staff are gracious and try hard to please. Bar needs good management. No one seemed in charge of large seating area where dishes were left and service was poor. This resort could easily get a 4 star rating if more attention were paid to the details but families will love the many activities and spacious grounds.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
We thank you for your review. We will use your feedback about the pool, pool management, bathrooms and carpets to better our resort. Glad you enjoyed the expansive property! We welcome you back again. Regards, Tom Mason General Manager
Other trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
A lot to do. Nice location.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
We were there to attend a dinner at a private residence on Lake Geneva. Check in time of 4 is a little late. - didn't give us much time to freshen up and get to our event. A 3:00 check in would have been appreciated. We took in the Sunday morning brunch buffet before leaving - it as wonderful!
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 6
  • Next >