All hotels in Lake Geneva, Wisconsin, United States of America
1 room, 2 adults
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7036 Grand Geneva Wy, Lake Geneva, WI, 53147, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 249 reviews)

  • Location
    Great location
  • Wellness
    Great wellness & sports facilities
  • Amenities
    Great amenities
  • Cleanliness
    Quite clean
  • Value
    Poor value for money
  • WiFi
    Bad internet service
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4.0 / 5Excellent
"Great spot for a short getaway"
This is a great spot for a short getaway. The hotel, and hotel service is exceptional. The restaurants in the hotel 5 star as well. We were surprised that the spa was so outdated, based on the amount for spa services.
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2016
A Traveler
US
5.0 / 5Outstanding
"Outstanding !!!"
I LOVED this place !!! Everything was a pleasure to experience and the view and setting were spectacular .
Genuine Hotels.com guest review
4 night romance trip Dec 26, 2015
James
US
4.0 / 5Excellent
"Living in a Playboy mansion"
I have always wanted to stay in a Playboy mansion - doing it with my wife and kids was not necessarily part of the image, but the kids loved it.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for sharing your review. Glad your whole family enjoyed the trip! Regards, Steve Magnuson
4 night family trip Dec 26, 2015
Jon
US
4.0 / 5Excellent
"Spontaneous Fun!"
Spontaneous stay as we were driving through the area, and glad we did. Dinner and service was excellent. Suggest that you make reservations or you could have a 90+ minute wait in a hectic lobby bar.
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2015
Matthew
US
4.0 / 5Excellent
"2 night biz trip"
Nice hotel, Christmas decorations and lights were very nice. Only bad thing is that it is a short drive away from downtown Lake Geneva, i.e. can't just take an evening walk around town. Also, resort charge is ridiculous when you are a business traveler and not able to take advantage of anything you are being charged for. On site restaurants have excellent food - pricey but you get what you pay for with the quality of the meals.
Genuine Hotels.com guest review
2 night business trip Dec 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Special hoilday get away"
The resort is beautiful during the holidays they decorate the whole resort. If you get a chance to take the trolley during Christmas holiday do it its nice.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Can't wait to go back!"
Lake Geneva is just as wonderful in the winter as it is in the summer. The Grand has Everything and the holiday decor is amazing! The lights, Santa & Mrs. Claus, the Gingerbread contest... it's just beautiful & so festive!
Genuine Hotels.com guest review
1 night family trip Nov 27, 2015
Monica
US
5.0 / 5Outstanding
"Gidgethair"
Great stay! Will be back for more fun this summer!
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
A Traveler
US
5.0 / 5Outstanding
Great Staff Great Service
Genuine Hotels.com guest review
1 night family trip Nov 26, 2015
Not Provided
US
3.0 / 5Good
Over priced! I was expecting something nicer and a bit more luxury for the price. I've stayed at other places for cheaper and the location has been better.
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
The resort is beautiful, and the service was above and beyond. It was worth every penny!
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2015
john
US
4.0 / 5Excellent
40th Birthday and 5 year Anniversary
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2015
Jennifer S.
US
5.0 / 5Outstanding
Amazing, as always!
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2015
Lauren
US
4.0 / 5Excellent
Stayed in building #5 room right near the main area and stairs. NOISE with hall traffic BAD! Spa was excellent and chop house restaurant was delicious.
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Grand resort"
I have stayed at Grand Geneva several times with family and by myself. I have always had a great stay.I will be back in February 2016
Genuine Hotels.com guest review
1 night trip Oct 14, 2015
Bonnie S
US
5.0 / 5Outstanding
phenomenal hotel phenomenal stay will definitely go back!!!!
Genuine Hotels.com guest review
1 night family trip Oct 11, 2015
Veselka
US
5.0 / 5Outstanding
"Beautiful setting - fun environment!"
My wife and I love the poolside service and the fire pit.
Genuine Hotels.com guest review
1 night romance trip Jul 29, 2015
Charles
US
5.0 / 5Outstanding
"Awesome resort"
Too short, tried to book more nights but they were all booked up.
Genuine Hotels.com guest review
1 night family trip Sep 4, 2015
LIONEL
US
4.0 / 5Excellent
We had an excellent short stay. The facilities were amazing and they upgraded the room. The dining room buffet on Friday night was mediocre and they were short staffed.
Genuine Hotels.com guest review
1 night family trip Sep 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
Hotel and staff was great! Very accommodating. I would def come back again. Only improvement could be with the spa. My service was great and therapist did a great job. Just spa facilities in general could be updated. I've gone to many spas in that price range and they there's room for improvement there. But still nice :)
Genuine Expedia guest review
Other trip Sep 6, 2015
A Traveler
US
4.0 / 5Excellent
Only thing I saw that could be better is The stairs carpeting could have been vacuumed and windows to restaurants and etc. could have been cleaned there was tons of fingerprints
Genuine Expedia guest review
Other trip Sep 6, 2015
A Traveler
US
5.0 / 5Outstanding
"very nice getaway"
Very nice getaway spot was perfect for r&r
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2015
Richard
US
5.0 / 5Outstanding
"Try the Italian Restaurant!"
Great place. Loved the bar, pool, and the Italian restaurant was amazing! Looking forward to our next trip!
Genuine Hotels.com guest review
2 night family trip Jun 9, 2015
David
US
3.0 / 5Good
"Be careful of added fees"
Hotel was fine- as expected. My complaint is the $15 per day campus fee. It wasn't included in the online price I was given. I asked and was told it was for things like the "free" water in the room & towels at the pool. Since there is no opting out I don't know how they can get by with this addition charge.
Genuine Hotels.com guest review
2 night romance trip Aug 27, 2015
Linda
US
5.0 / 5Outstanding
"Perfect hotel"
The hotel was amazing, it was beautiful and amenities were world class. The staff was extremely friendly and the hotel was minutes away from the lake. We wouldn't stay anywhere else when we come back.
Genuine Expedia guest review
Other trip Aug 31, 2015
A Traveler
US
5.0 / 5Outstanding
we had a great time there. even though the weather was lousy we still had alot to do
Genuine Expedia guest review
Other trip Aug 28, 2015
JC
US
5.0 / 5Outstanding
"Breathtaking Resort"
The hotel staff was extremely friendly and very helpful. The resort is absolutely gorgeous and just what we needed to relax and unwind. We will definitely spread the word to all of our friends.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for the wonderful review. We can't wait to have you back again. Regards, Tom Mason General Manager
3 night family trip Aug 23, 2015
Lori
US
5.0 / 5Outstanding
"It's Grand!"
STAYED FOR THREE NIGHTS FOR A GOLF TOURNAMENT FOR MY SON. GREAT MEMORIES, EXCELLENT HOTEL. BEAUTIFUL SETTING! LOVED IT! THANKS!
Genuine Hotels.com guest review
3 night family trip Jun 15, 2015
Kendra
US
4.0 / 5Excellent
"Lake Geneva Getaway"
Hotel room was not very sound proof. People next door coming in and out all times of the night and you could hear them each time. Food at restaurants was superb. Alot of walking up and down different elevations. Power was out because of storms so elevators didn't work. They did get it fixed.
Genuine Hotels.com guest review
2 night trip Aug 19, 2015
Howard
US
5.0 / 5Outstanding
"Will stay again"
Beautiful resort, excellent customer service. The Well Spa and Kids Are Grand are fantastic amenities. We are already planning out next weekend.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
Megan
US
1.0 / 5Poor
"Worse Honeymoon"
We stayed here for our honeymoon. Lynette and Ashlee at the front desk were amazing and very informative plus helpful. Ashlee reserved a dinner window seat for us at the Geneva Chiphouse but the hostess gave it away. We let that incident go. Then our last night, our room was not cleaned and the power went out on the whole resort. No compensation or credit whatsoever. That made it an unsatisfactory honeymoon and trip for us.
Genuine Hotels.com guest review
3 night romance trip Aug 16, 2015
Ashley
US
5.0 / 5Outstanding
My wife and I selected the Grand Geneva to get a way and relax and were very impressed with both the facilities and the staff. The employees of the hotel were extremely pleasant and accommodating. We will certainly return to the Grand Geneva.
Genuine Hotels.com guest review
1 night romance trip Aug 19, 2015
A Traveler
US
4.0 / 5Excellent
The resort was very nice, and the workers were very accomodating. The restaurants were very good, and the activities were good, but a little pricey. The pool was very crowded both days of our stay. For a resort this size, they should have a bigger pool. we had a beautiful room with a patio and a view od the golf course, which we enjoyed.
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
Celeste
US
4.0 / 5Excellent
"Love the atmosphere"
Didn't like how the lights went out in the storm. We were not in formed of what happened.
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
US
2.0 / 5Fair
"Not as expected."
This is an old hotel in need of updating. The carpet in our room had stains and the beds weren't comfortable. The tv in the bathroom seemed a little over the top in comparison to the condition of the room. The staff wasn't very friendly or helpful. The rooms were expensive and most activities came at an additional cost. The only thing that would bring me back was the outdoor pool and the fitness center.
Genuine Hotels.com guest review
Response by Grand Geneva Resort & Spa
Thanks for taking the time to share your feedback. I am very sorry we did not meet your expectations during your recent stay. We strive to provide a great guest experience for all of our guests, but sounds like we did not live up to that during your stay. If there is anything further I can do for you, please reach out to me. Regards, Tom Mason General Manager
2 night family trip Aug 13, 2015
Glenn
US
4.0 / 5Excellent
"Nice hotel by all amenities!"
We had a great time, playing golf, at the pool, eating at the many restaurants, close to town and the all the water sports at the lake.
Genuine Expedia guest review
Other trip Aug 13, 2015
A Traveler
US
4.0 / 5Excellent
The first room we were given had a few of the Doggy Relief Station when we were supposed to have a lake view. After calling the front desk we were immediately given a room with a view and a rate discount for the mistake. Resort is beautiful and we will definitely come again.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Sorry for the mix-up upon checking in. The lake view rooms are definitely worth it, so I am glad we were able to get that changed for you. So glad to hear that you will be back again. Regards, Tom Mason General Manager
Other trip Aug 6, 2015
A Traveler
US
2.0 / 5Fair
1) Very unprofessional front desk staff Saturday morning, August 1st.. 2) Have asked twice for a copy of my bill. I have not had a response.
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
4.0 / 5Excellent
"Quick Getaway"
Very comfortable resort. All the staff we encountered were very friendly. Room is very clean.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Thank you for this wonderful review! We're delighted you found the resort as a great getaway option for you, staff friendly, and room clean. Come again soon. Regards, Tom Mason General Manager
Other trip Aug 4, 2015
A Traveler
US
3.0 / 5Good
"Great place for family vacation."
Lovely property that offers excellent golf on two 18 hole courses, tennis, a full fitness facility, water park, stables and more. Original Frank Lloyd Wright style is stunning but needs another update. Carpets are worn and soiled, bathrooms are small and dated. Pool looks over beautiful land but is far too small for the size of the resort. Should add an outdoor lap pool for folks who really want to swim! Breakfast in the main dining room is excellent. Young staff are gracious and try hard to please. Bar needs good management. No one seemed in charge of large seating area where dishes were left and service was poor. This resort could easily get a 4 star rating if more attention were paid to the details but families will love the many activities and spacious grounds.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
We thank you for your review. We will use your feedback about the pool, pool management, bathrooms and carpets to better our resort. Glad you enjoyed the expansive property! We welcome you back again. Regards, Tom Mason General Manager
Other trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
A lot to do. Nice location.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
We were there to attend a dinner at a private residence on Lake Geneva. Check in time of 4 is a little late. - didn't give us much time to freshen up and get to our event. A 3:00 check in would have been appreciated. We took in the Sunday morning brunch buffet before leaving - it as wonderful!
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
Can't wait to utilize the entire resort next time.
Genuine Hotels.com guest review
1 night trip with friends Jul 25, 2015
A Traveler
US
3.0 / 5Good
Got there early no room available! Came back at 430 30 mins after checkin time room still not available. Got room at 5pm. Waited too long to receive drinks at hotel bar . Would not recommend this hotel.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
We are very sorry to hear about your wait time experience. I will share this feedback with the team, thank you for taking the time to write this review. Regards, Tom Mason General Manager
Other trip Jul 21, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed."
Stay was Ok. All our friends who booked here after we told them we would be staying here got their rooms as soon as they went to check in, but we had prepaid through hotels.com and the price we paid was a couple of bucks less than theirs, we had wait for our room. Overall the place is really not worth the money. This old building has no elevators, one has to carry the heavy suite-case upstairs or downstairs, aged and partially disabled ones would find it unpleasant to stay here. This place is only for the crazy golfers!
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2015
Shivarama
US
5.0 / 5Outstanding
"Close enough but not too close"
Our hotel experience was relaxation to the max. The grand Geneva resort hotel was close enough to the city, in case we wanted that experience and far enough , 5 minutes, that we were outta the traffic and people who were souvenir hunting. The landscaping was glorious, the views were magnificent . Everyone there tried to make sure we had a wonderful time and we did.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
We're pleased to hear you had such a relaxing time. I really like how you said it,"Close enough but not too close". We welcome you back again, sometime soon! Regards, Tom Mason General Manager
Other trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Celebrating my 60th Birthday!"
My sister and I were celebrating my 60th birthday. We really enjoyed the hotel and pool. Our room had the perfect view of golf course and water. It was very relaxing and the staff was excellent. They gave me a free bottle of champagne with our meal for my birthday cheer. Who does that? I was so impressed! The food was great and fast. We were just one mile from downtown to go shopping. So many stores and great sales. Our location was perfect. I live in Madison and would love to come down here again and golf. The courses were in excellent shape.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Happy Birthday! Thanks for choosing Grand Geneva as your resort to celebrate at. Sounds like you guys had a great time and were able to relax and enjoy the city. Thanks for taking the time to share your review. Regards, Tom Mason General Manager
Other trip Jul 16, 2015
Lu
US
5.0 / 5Outstanding
"The Grandest time with the Grandest people!"
The Grand Geneva is truly Grand and the people who work there are great.
Genuine Hotels.com guest review
3 night family trip Jul 8, 2015
A Traveler
US
3.0 / 5Good
"Ok option for Lake Geneva"
This hotel has great amenities (indoor pool, outdoor pool, hot tubs, etc.) and great view of the golf course and lake. Outdoor pool deck is pretty nice, overlooking the lake and plenty of bathing chairs. The one downside is that the hotel seems a bit outdated, carpeting on the floor is pretty old and dingy. The view from my balcony overlooking the lake was blocked by a huge tree right in front and the carpet in the room was stained in multiple spots. Unfortunately I couldn't find any better hotel options in lake Geneva for the price.
Genuine Hotels.com guest review
1 night romance trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely"
very beautiful, clean, and accommodating. We will be going back ASAP.
Genuine Expedia guest review
Response by Grand Geneva Resort & Spa
Thanks for sharing your review!
Other trip Jul 9, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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