"Questionable electric kettle"
The main complaint is that their electric kettles have rust. For my first time request of change, the kettle in my room was cleaned with vinegar (I knew it because of the strong residual vinegar smell) but a lot of rust still remained. I made another request and was given another kettle but it still had some rust inside, so I just tried to clean it […] as much as I could. My friends who stayed next to my room also had a kettle with rust. Also, one of my cups was dirty when I first entered the room. Read moreGenuine Hotels.com guest review
"nice but small rooms"
the rooms are just small other than that nothing wrong the staff are nice location is niceGenuine Expedia guest review
"Top notch hotel"
I had a wonderful stay at the Inntel Hotel in July. My room had a view of the water and the bridge. The rooms are small but very comfortable and extremely well maintained. I'm not sure about the climate control as I kept the window cracked the entire time. It is near the bridge traffic so if you do that, I recommend ear plugs for sleeping The front […] desk staff was friendly and professional. You may be taken back by the price of the breakfast buffet but once you see the spread, it's understandable. I had a few drinks at the bar and the bartenders were outstanding. There are several museums within walking distance. I took a long walk across the Erasmus Bridge and returned via the Willems Bridge. Overall, it's an outstanding place to stay. Read moreGenuine Expedia guest review
Room is small. Bathroom even smaller. Definitely not a 4 or 5 star hotel.Genuine Hotels.com guest review
"Stunning location on harbour with river views"
Well organised smooth running hotel, a pleasure to stay in; and with stunning river and harbour views. Everything top class, but was disappointed that the swimming pool was closed due to works.Genuine Hotels.com guest review
room was a bit small but normal for European standards. i would stay there again.Genuine Hotels.com guest review
The hotel was difficult to get to because of the marathon; also, the hotel parking was full, so we had to find street parking. The nearest garage was several blocks away; however, you could pay for the garage at Reception. Reception was very slow, but thorough. We got room service and it was good, but overpriced.Genuine Hotels.com guest review
"Great hotel for pleasure or business!"
I loved this hotel! It was clean, comfortable and roomy. Our view of the water was terrific! We were welcomed and attended to immediately by the hotel staff. Definitely had an adult/business atmosphere. The location was awesome. Parking was also not a problem; either at the hotel or 'under the bridge' only minutes away.Genuine Expedia guest review
Room was cramped. Staff was great. Locatio and access was great. Wi fi was super! I would stay again . Buffet was a bit priceyGenuine Expedia guest review
"Highly recommended for a comfortable stay"
I was floored by how comfortable and classy this place was for the rate they charged. Extremely clean, great facilities, very good food, and quality service. The bed was very comfortable and the TV has lots of channels with good reception. Well appointed, and would definitely recommend.Genuine Hotels.com guest review
Response by Inntel Hotels Rotterdam Centre Thank you very much for your compliments regarding your stay at Inntel Hotels Rotterdam Centre. I am very pleased to read that our efforts into making sure that our guests enjoy their stay, were noticed. I will send your compliments through to our staff and we hope to welcome you back in Inntel Hotels in the near future. Kindest regards
"Nice, but expensive"
Actually it's a nice hotel, just a little bit too expensive. You pay extra for parking and breakfast, the room we had was very nice, with a view over the bridge.Genuine Expedia guest review
"Not bad and well located"
The hotel location is very convenient and there is nearby parking available when the small lot underneath is full. The staff were very friendly and helpful. The room was not big, but well laid out. The biggest negative for me was the lighting, especially in the bathroom.Genuine Expedia guest review
"good and comfortable stay."
room is small but clean, view is good. location is great, staff are friendly and helpful. The building itself has some history, but ok.Genuine Expedia guest review
"Great City Location"
This modern hotel is delightful on all counts - it's clean and stylish with a good bar and restaurant.The staff is friendly and hospitable, and all of them spoke English which we well appreciated because our command of the Dutch language is pitiful. We would stay here any time we are in the area.Genuine Hotels.com guest review
"Difficult and costly to park"
Great location close to the center and with view on the river Maas and its busy traffic. However considering its price it has lots of set backs: - Crampy parking, normally full costing you 23 Euro per day - If full need to use parking at the other side of busy street costing you 26 Euro per day - Long lines at reception desks for check out, depending […] the hour. Staff at reception desk and in restaurant were very helpful with information and very friendly and polite Read moreGenuine Expedia guest review
"Tram stops right in front of hotel"
I stayed at the Inntel on business for 5 days from October 24-28th. The Waterfront Room had a lovely view and was spacious for European standards. The variety of food at the breakfast buffet was typical, but the food was tasty. I upgraded to a Junior Suite for my last night and was very pleased with the two-person private sauna that was in the room. […] The view of the Erasmusbrug Bridge was breathtaking. The hotel has a small pool, a sauna, steam room, and lockers on the 8th floor, which were clean. I went there on a Monday night and it was crowded. I went again on Tuesday night and there were only two other people there, which made for a very relaxing experience. Read moreGenuine Hotels.com guest review
"Inntel Hotel Rotterdam"
This hotel was fantastic! It is close to everything you could want and need. There is shopping, dining, and public transportation right at your fingertips. I will definitely stay here again and anyone else who stays here will be satisfied as well.Genuine Hotels.com guest review
Great people, good service and really good location!Genuine Hotels.com guest review
"Very nice and convenient"
Nice rooms, good amenities, very helpful staff. Recommended for any business traveller.Genuine Hotels.com guest review
"Excellent location with superbly comfy beds"
Very easy to find , with tram and metro stops just outside. River cruise pier and water taxi very close also. Clean modern room, super comfy quilts, functional bathroom.. Reception staff efficient re check in/out and helpful with local queries. They had made a dinner reservation for me in response to my email request before arrival. Located by river […] with fabulous views of the modern city. Superb hotel for week end break, great value, would certainly use again. Read moreGenuine Hotels.com guest review
"Really great hotel"
Stayed at this hotel for the Rotterdam Marathon and couldn't fault it. The service was good and the staff were friendly. I would definitely stay here again and recommend it to others.Genuine Hotels.com guest review
"Hotel great: std rooms small and basic"
The reception area, restaurant, pool and gym all say 5*, but get to your room and it feels like you have booked a travelodge. Beds: comfy Bathroom: small but shower powerful Soundproofing: excellent, despite being next to the lift and on second floor, I heard no major noises during the night. Location: good, next to Erasmus bridge, Leuvehaven metro/tram, […] just a couple of stops from Rotterdam Central on metro. Lots of good eating places nearby (eg Gusto on Schiedamse vest or lots of places at Westelijk Handelsterrein). Read moreGenuine Hotels.com guest review
We were there for the North Sea Jazz Fest and the staff and location were very helpful.Genuine Expedia guest review
very good hotelGenuine Hotels.com guest review
"Nice modern hotel"
The hotel is fairly central, with just a short walk to the city centre. The rooms were modern and clean ideal for a weekend away. Only downside the pool was closed due to the carnival, which we were not informed of until arrival.Genuine Expedia guest review
"Really nice hotel in Rotterdam"
A very nice hotel and we had a room with a view on the water. Superb!!!!!!!!!!Genuine Expedia guest review
OKGenuine Hotels.com guest review
"Poor Rotterdam Hotel"
It was the noisiest hotel I have ever stayed in. I was on the 7th floor but there was demolition work in the foyer, the broken lift being repaired outside my door early in the morning and around 6am someone banging on the door next to mine trying to wake the person up. The room was small and reminded me of a slightly better Travelodge.Genuine Expedia guest review
"Good location for marathon runners"
I stayed here for one night prior to the Rotterdam Marathon. The room was clean and in good order. I stayed in one of the rooms with a panoramic view, which it was worth paying extra for. The staff were polite and extremely helpful. Not located next to the marathon start, as the Hilton is, but a pleasant warm up walk which is no bad thing. Popular with […] other groups of runners. Read moreGenuine Expedia guest review
"Great value for money"
Very central, comfortable and big room overlooking the canal. The spa area was full of families and kids so it wasn't as relaxing as i would expect. But i guess this was due to easter holidays. The reception staff was superb.Genuine Expedia guest review
Close to everything, the metro is at their front door. Currently under construction, but they try to keep the loud construction hours to a minimum. The buffet breakfast was a little pricey for the quality, but OK. rooms were small but adequate. Great view from all hotel rooms. I had a view of the canals and river.Genuine Hotels.com guest review
Lovely hotel stayed many times, but this time stayed with our little girl and had a bery comfortable sray, we ugraded our room and had a sauna in ours . Was lovelyGenuine Expedia guest review
Staff was OK, Mngr promised to get back with us about a Refund & never did. Construction going on, thus very loud & inconvenient, Staff at breakfast very very rude. Pointed that out & again no response. Sugggest the hotel to post about the loud noise & inconvenience for parking. Stay was totally not comfortable. Need to get my monet back for this stay, […] Entrance is blocked & very hard to get to Reception Read moreGenuine Hotels.com guest review
"Good hotel for short biz trips"
The rooms were rather small considering the price. The spa is nice especially on a cold day. Restaurant has a great view and good food - though pricey. The rooms per se were not the greatest- pretty small. Location wise - perhaps the NH Atlanta is more central, Not bad for a shoirt biz trip though.Genuine Hotels.com guest review
"excellent customer service"
This is a wonderful hotel with compassionate staff. On our way out of Amsterdam to the train I fell and hurt my back. Upon arrival at the hotel the front staff recognized I wasn't happy and asked what they could do. Well .... they arranged for a personal RMT to come to the hotel and provide me with one of the best massages I have ever had. Because the […] spa/massage area is undergoing upgrades they converted one of the empty hotel rooms into a spa like environment and voila - I got a wonderful massage from a wonderful lady. I guess it's the small stuff in life that really makes the difference. The front staff followed up with me to ask if they could do anything else. Food great, room awesome, view awesome and staff amazing. Thanks Inntel Hotel Read moreGenuine Hotels.com guest review
"Inadequate for long tem stays"
Very minimal in amenities in room. Small size room with no closets or dressers. Not adequate for long term stays and clothes storage.Genuine Expedia guest review
"Recommended for anyone"
Comfortable, clean, friendly, well equiped, everything a hotel should be.Genuine Expedia guest review
"Good Location ideal position"
Very Satisfied, staff were very welcoming and restaurant was also very good and relaxing. Good QualityGenuine Hotels.com guest review
"Cold rooms in 1980's section"
The hotel has two bedroom sections, one from the 1980's and the other from 2006. The rooms in the 80's section are not up to 4 star standard - spartan (only a plain vertical blind for the window and no headboard for the bed, jut the bare wall). They are cold - the heating is inadequate even in November, when I stayed there with my wife. Three colleagues […] suffered the same in similar rooms. After two changes, we were moved to the more modern section (the tower at the corner in the picture). This was OK, comfortable and warm. Positives - fantastic view of old harbour from some bedrooms. Lavish breakfast buffet - but at a price (18 euros) needing a good appetite to make it worthwhile. Read moreGenuine Expedia guest review
"great central hotel"
Lovely modern hotel, very clean, comfortable and great service. Excellent food in evening restraunt and champagne breakfast selection. Less than 10mins walk away from shopping bars and restraunts. wouldnt stay anywhere elseGenuine Hotels.com guest review
great hotel,fantastic bed. strongly recommend it for business. I would definitively go back there.Genuine Hotels.com guest review
"Good accommodation, dangerous surroundings ."
Surrounding neighbourhood was very difficult to negotiate, particularly on foot. Construction site infringed on footpath which was shared with bicycles causing my husband to trip & be taken to hospital with facial injuries. More care for safety of guests should be considered during extensions.Genuine Hotels.com guest review
Excellent. Will definitely use the hotel again.Genuine Hotels.com guest review
The hotel staff are very friendly and helpful.Genuine Hotels.com guest review
"Great hotel very central"
Central go views in the right room very polite helpful staff reasonablely pricedGenuine Expedia guest review
"Great Rotterdam hotel"
Nice waterside hotel in a great location in close proximity to shops and attractions with helpful friendly staff. Great spot to watch the boats go by..Genuine Expedia guest review
"Fantastic Rotterdam hotel"
A great hotel for a first-time visitor to Rotterdam: the hotel is right outside the Leuvehaven Metro stop (just a couple of stops down from Rotterdam Centraal railway station) and also several tram lines. The hotel is right by the waterfront and very close to the Erasmus Bridge and the departure point for the Spido harbour tours. The room I had was […] comfortable. There was free wi-fi provided with the room. The staff at the front desk were very helpful, friendly, and spoke good English. Breakfast was not included with my room, but I added it on arrival at the hotel for a reduced price and was an excellent selection (hot and cold). I also ate one evening meal in the hotel brasserie, which was good too, though there were some (perhaps not many) places to eat fairly near by. All in all a hotel (and a city) that I would definitely recommend! Read moreGenuine Expedia guest review
"turn up the lights"
great stay ,but give us some light in the room. we had many lights but very little light for reading,make up,shaving.Genuine Hotels.com guest review
"premium room with spectacular views"
Beautiful clean city easily accessed from the hotel. Tram and metro directly outside. Parking limited on site but we got a space on the quay side under the hotel.Genuine Hotels.com guest review
"high quality and good location"
a ten minute walk from all shopping in town. tram right across the front doors if you'd prefer to ride in styleGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )