The location of the hotel is perfect for dining, shopping and catching ferries or other tours. Also the front desk was very helpful with our questions and Tara, the concierge went over and above to help us get a rental, tickets and discounts for tours. We would go back again for sure.Genuine Hotels.com guest review
I had a great stay at the hotel. Very comfortable rooms. Was a but surprised the hotel do not provide breakfast, but there are plenty of closeby restaurants to make up for it.Genuine Hotels.com guest review
"Pleasant stay in a great location"
Overall, a comfortable and clean hotel in one of the best areas in San Francisco. Pier 39 is only a short stroll away and there are many nearby restaurant options.Genuine Hotels.com guest review
"Location makes this hotel an A plus choice"
Location makes this hotel an A plus choiceGenuine Hotels.com guest review
"Nice Stay in San Francisco Radisson"
The hotel was convenient the staff was helpful and the room was clean and well maintained.I would stay here again.Genuine Hotels.com guest review
"Reasonable hotel in the Fisherman's Wharf Area"
The is located at the end of fishermans wharf (towards Pier 39). Location wise it was convenient to the touristy attractions of the area. The room was clean and there was always someone available at the front desk. Parking is expensive (as is all parking in that area). The only complaint was that it was hard to locate the hotel by GPS because the most […] obvious sign was on the front (wharf side) street, but to park was on the back street. More obvious signage would have been helpful. Read moreGenuine Hotels.com guest review
"near the San Francisco Wharfs"
had a great time but would not have been able to stay there without discounted rate. 2nd night was higher so moved into town further, but that day & night it was right where we needed it. Could walk to restaurants & sightsee - walked to Pier 43 1/2 to get a Bay tour. Trolley turn around close also.Genuine Hotels.com guest review
"Too expensive for what it is!"
Nice location but very old hotel, AC definitely too noisy, rooms too small, not worth the price!Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care.
"First time in San Francisco"
Superb location right on the WarfGenuine Hotels.com guest review
"GREAT STAY, EXCELLENT SERVICE!"
Nice hotel- location is great, very convenient to get everywhere with public transportation. Rooms were clean, although I feel the bathroom could have been a bit cleaner, but nothing too horrible, just could have used a better cleaning. The service at this hotel was excellent. Whether it was answering questions about attractions, public transportation […] guidance or anything, they were very helpful and friendly. I was also very impressed with their help in printing out my boarding passes and arranging shuttle service to the airport. They also allowed us to keep our luggage in their storage all day after we checked out, so that we could have more touring time in the city before catching a late night flight. This was very much appreciated and extremely convenient. Read moreGenuine Hotels.com guest review
"As close to Fisherman's Wharf as you want to be."
The hotel was very nice. the room was clean and lookedf like it was recently updated.. The room I had had a perfect view of Alcatraz. The only thing I didn't care for was the use of the sleep number beds. The bed felt more like a water bed. Not very comfortable for two people.Genuine Hotels.com guest review
"Location is the BEST!!!!"
Location is the key to this hotel!!!Genuine Hotels.com guest review
"Great location for the money"
Clean economy room, very helpful staff and well located for SFGenuine Hotels.com guest review
Perfect location for Fisherman's Wharf. Staff were very accommodating and helpful. Good restaurants nearby and convenient for hop on hop off bus.Genuine Hotels.com guest review
"Not a great experience"
No food service and hotel needs work...will never stay there again.Genuine Hotels.com guest review
Exceptional stay. Walk to Pier 39, fishermans warf, and Pier 33 where the Alcatraz Tour embarks. Around the corner from Double Decker Bus tour. We packed so much into a one day stay. Coulda used another day! The hotel was perfect to return to and sleep with a view of the bay!Genuine Hotels.com guest review
"The Best Fisherman's Wharf Location"
We really liked this hotel. Location just off Fisherman's Wharf's main drag, close proximity to Pier 39, lots of dininbg choices and all the attractions . . . all perfect. The patio fire pit (when they keep it lit) is really, really neat. On the second night of our stay, the occupants of the next room were very loud, but other than that, I would recommend […] this hotel to anyone! Read moreGenuine Hotels.com guest review
For the price you'll pay, just stay at the Hilton. Way over priced rooms with little to no service. Rude women working at the counter. I ask them to mail a letter for me, never got sent!! So I lost out on an opportunity to buy a piece of equipment for my restaurant at a great priceGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Please accept our apologies. We pride ourselves in our ability to provide excellent experiences, but in this case it seems we have failed. For this we are truly sorry! We wish you all the best in your travels. Warmest Regards, John Sevilla General Manager
I enjoyed my stay at thr Radisson, the location was AWESOME. I read sone negative reveiws that I found to be more rants than issue. The staff was attentive, listen to my conscerns. Literally every tourist thing you would want to do is right outside in front. With a back entrance to the Wharf. The only issues were a leaking faucet and the sleep number […] mechanism didnt work. This is the hotel for me in San Fransisco. Read moreGenuine Hotels.com guest review
"Decent value but beware of "parking lot" rooms"
There are a set of rooms on the 2nd floor which face the parking lot you'll want to avoid. You open your blinds and car headlights are 12-24 inches away. In the evening/night you'lll have headlights come through your window and in the morning, you'll hear people starting their car to leave for the day. We arrived Saturday and I asked to be moved, but […] they were unable to accomodate until Sunday as they were sold out. Once we moved up, everything was fine. Rooms are a bit small, but otherwise modern including a Sleep Number bed. Location is excellent and there's an entrace on Jefferson which is very convenient. I would stay again, but not on the 2nd floor. Read moreGenuine Hotels.com guest review
They have sleep number beds and they are horrible, very uncomfortable.Genuine Hotels.com guest review
"All was great except the beds."
We loved the hotel and location except for the beds in the room. They were horrible. All staff and everything else was great!Genuine Hotels.com guest review
The location was better than we expected this is right on fishermans warf. The extra entrance right in between the shops was the best. Service was great and the rooms were really nice. We had a great view straight to Alcatraz. Only suggestion would be a little update in the bathrooms and elevators, and the only bad thing is the noise from the neighbors […] shower. But that will not stop me from visiting again. Great place for kids also with the pool Read moreGenuine Hotels.com guest review
We enjoyed our stay, immensely! The hotel is located right across the street from Fisherman's Wharf and just the location alone allowed us to see more of the attactions instead of worrying about travel time to/from a different location. The hotel was very clean, the staff was very helpful and allowed us to maintain our privacy with limited room service […] (at our request). My only complaint was I wish there was a light as we entered our room. Even though the hallway was only 5 feet long, we had trouble seeing our way in to turn on a light. We will stay here again next year! Read moreGenuine Hotels.com guest review
"Close to all must-see sights"
We had the best timeGenuine Hotels.com guest review
"Ripped me off for $250!"
Never would I recommend someone staying at this hotel nor would I ever stay at this hotel again. An additional $250 charge was applied to my room for supposedly smoking in my room when I don't even smoke nor did I even pay close to that for each night. Explained to th manager that I do not smoke nor did I smoke in their room and they refused to refund […] me my money that was fraudulently charged to my room. Don't be the next victim of being ripped off by the radisson staff. Read moreGenuine Hotels.com guest review
good service too much for parkingGenuine Hotels.com guest review
"Great Romantic Weekend"
Room was wonderful, and located close to all the tourist things, so we could take our packages back and drop them off and rest for a few, before going back out exploring again.Genuine Hotels.com guest review
No complaints. Walked to all the sights near the wharfs. Walked to Chinatown. Worked ok for taking a early flight out of SFO.Genuine Hotels.com guest review
"Great location... Small rooms"
The location to Fisherman's Wharf could not be any closer. The staff was friendly and accommodating. The rooms however were small and overpriced. The sleep number bed was horrendous. I am still having back pain from it. If you are looking for a hotel close to pier 39 and look around but thGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We also understand how important a comfortable bed is while traveling. We apologize we did not meet these expectations. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards.
The staff was very helpfull with great suggestions. The only issue was I booked a sleep number bed and only got a super soft king size. My wife loved it so I just accepted it and made no comment. Everything else was as expected. Made for a wonderfull weekend getaway.Genuine Hotels.com guest review
Parking way to much money no free parking for hotel guestGenuine Hotels.com guest review
We left early in the morning and there was no coffee for are drive.Genuine Hotels.com guest review
Outdated facility. No restaurant or bar on premises. Climate control in room old and balky and hard to regulate.Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Thank you for your review. Please accept our apologies for your experiences. I have shared your review with our Chief Engineer and have asked for his immediate corrective actions. We hope you will give us an opportunity to regain your trust. We wish you all the best in your travels. Warmest Regards, John Sevilla General Manager
We enjoyed our stay very much. We just had to wait too long before getting our room and that was a bit disappointing but overall the front desk people as well as maintenance were really nice. I will definitely stay at this hotel in the future,Genuine Hotels.com guest review
Wish I couldve stayed longer. Everthing was excellent from arrival to departure everything in between and the surrounding local spots were very pleasant.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello Hector, Thank you for your review and wonderful rating! We strive to create excellent experience and it seems we were successful. We look forward to welcoming you back on your next visit. And we hope this time it can be a longer stay. We wish you all the best in your travels and throughout this holiday season! Warmest Regards, John Sevilla General Manager
I was very pleased with the hotel stay. The room was clean. Bed has firmness adjustments which was very comfortable. I could adjust it as per my back needs. Hotel is conveniently located to cable cart muni, fisherman's wharf, restaurants. Has fitness center.Genuine Hotels.com guest review
"Won't stay there again."
Older dated facility. Small dark dank room w/ worn carpet. A none smoking hotel that smelled of smoke. Lovely.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Thank you for your review. Please accept our apologies for your experience. I have forwarded your smoke smell concerns to our Executive Housekeeper for her immediate corrective actions. We pride ourselves in our ability to provide excellence experiences, but in this case it seems we have failed. For this we are truly sorry! We hope you will give us an opportunity to regain your trust. We wish you all the best in your travels and throughout this holiday season. Warmest Regards, John Sevilla General Manager
"Nice stay with a bad experience"
The hotel is great and it was nice in general. However, the flush choked twice and one time was at late night in which case, we were asked to fix it ourself! uhhh What? Didnt feel it was worth the money unless you spend the time in the hotel or just on fisherman's wharf.Genuine Hotels.com guest review
"Great stay on the Wharf!"
This hotel really exceeded my expectations after reading some of the other reviews. We had a great room. Updated nicely. Great bed linens Great bed. Great water pressure and quick hot water. Great towels and lots of them. Nice vanity with room for toiletries. I mean the room wasnt huge but it was efficient. plenty of room to store several suitcases […] and several huge drawers for clothing. Great balcony with view of the water over the parking garage. Some reviews complained of street noise. I paid a bit extra for a courtyard view and glad i did - noise wasnt bad at all - just sometimes we could hear some other residents but thats to be expected. i would say this is more of a 3 1/2 star hotel or even 4 but we paid way less than the 4 star hotels nearby. The pool was really warm! We swam when it was in the 50s outside. Tough getting out in the cold but still fun to be able to go in in the winter. The water was clean and the pool was decent size. The outside fire pit was awesome. Great place to enjoy your wine from Napa. You can enter DIRECTLY on the wharf from the back entrance of the hotel We didnt even know this was there until 3 days in. VERY convenient. NO breakfast but there was a coffee bar you could pay for in the hotel. good vending selection with reasonable prices for drinks and candy. wifi was free and fast. Staff were very friendly. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Hello Bonnie, Thank you for your wonderful review and ratings! We truly appreciate that you have taken the time to share your excellent experiences! We wish you all the best in your travels and throughout this holiday season. Stay warm in Chicago! Warmest Regards, John Sevilla General Manager
Parking too expensiveGenuine Expedia guest review
Great location by Fisherman's Wharf. Extremely friendly and helpful front desk agent.Genuine Expedia guest review
The staff were extremely pleasant and helpful. The room was immaculate, love the new decor, very comfortable and close to everything that we needed! Would definitely recommend it and will stay there again!!Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Greetings Debbie, Thank you for your wonderful review and rating! We are always happy to hear from our extremely satisfied guests. Thank you for sharing your experiences. We wish you all the best in your travels! Warmest Regards, John Sevilla General Manager
The room was small and the view was poor but convenient to all that Fisherman's Warf has to offer. Location is worth it. The $45 parking charge per night is something to consider before reserving your room.Genuine Hotels.com guest review
"Good location but terrible beds"
The hotel was clean and staff friendly. We all got congested while in the room. When we left the congestion would clear up and come back when we returned to the room.Genuine Expedia guest review
"Worse Radisson Ever"
I stayed here because it was the only hotel available under $600 during the Sales Force conference. It was horrible. They had an air conditioner that was basically a hole out to the street and all night I could hear people coming and going. I barely slept and the bed was not comfortable. If you have another option I'd stay there.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize any noise from the street and elsewhere disrupted your stay. Your feedback helps us prevent situations such as this in the future. Should your travels bring you back to our area, we hope you will give us another chance.
Right in the middle of Pier 39 and the wharf. Walking distance from great places to eat.Genuine Expedia guest review
The hotel is in a great location. We loved the easy access to fishermans wharf. The hotel staff were very nice and helpful. The hotel was clean. The downside is its a very old and outdated hotel. The sleep number bed they boast about so much was horrible. My wife and I both could not get comfortable in that bed. The pressure would change, both sides […] could be set the same but one side was higher then the other like it had hills and valleys. Basicaly those beds are a glorified air mattress. The in room movies we had issue with too. The first movie shut off half way through, the second movie the voices didnt match the timing of the mouth movements on the tv. Read moreGenuine Expedia guest review
wonderful location. staff most helpful. hotel chauffeur was the best ever.Genuine Hotels.com guest review
"Very good location. Kind staff. Clean room."
Very satisfied. The only downside was an annoying summing en the room during most of the night. Would stay here again, if no space at other hotels.Genuine Hotels.com guest review
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