"Ripped me off for $250!"
Never would I recommend someone staying at this hotel nor would I ever stay at this hotel again. An additional $250 charge was applied to my room for supposedly smoking in my room when I don't even smoke nor did I even pay close to that for each night. Explained to th manager that I do not smoke nor did I smoke in their room and they refused to refund […] me my money that was fraudulently charged to my room. Don't be the next victim of being ripped off by the radisson staff. Read moreGenuine Hotels.com guest review
"Great access to Fisherman's Wharf"
The best thing about this hotel was the walk to the wharf, right out the back door! Awesome, awesome, awesome!Genuine Expedia guest review
good service too much for parkingGenuine Hotels.com guest review
We loved our sleep number bed!Genuine Expedia guest review
"Great Romantic Weekend"
Room was wonderful, and located close to all the tourist things, so we could take our packages back and drop them off and rest for a few, before going back out exploring again.Genuine Hotels.com guest review
No complaints. Walked to all the sights near the wharfs. Walked to Chinatown. Worked ok for taking a early flight out of SFO.Genuine Hotels.com guest review
"Great location... Small rooms"
The location to Fisherman's Wharf could not be any closer. The staff was friendly and accommodating. The rooms however were small and overpriced. The sleep number bed was horrendous. I am still having back pain from it. If you are looking for a hotel close to pier 39 and look around but thGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We also understand how important a comfortable bed is while traveling. We apologize we did not meet these expectations. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards.
The staff was very helpfull with great suggestions. The only issue was I booked a sleep number bed and only got a super soft king size. My wife loved it so I just accepted it and made no comment. Everything else was as expected. Made for a wonderfull weekend getaway.Genuine Hotels.com guest review
Parking way to much money no free parking for hotel guestGenuine Hotels.com guest review
We left early in the morning and there was no coffee for are drive.Genuine Hotels.com guest review
Outdated facility. No restaurant or bar on premises. Climate control in room old and balky and hard to regulate.Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Thank you for your review. Please accept our apologies for your experiences. I have shared your review with our Chief Engineer and have asked for his immediate corrective actions. We hope you will give us an opportunity to regain your trust. We wish you all the best in your travels. Warmest Regards, John Sevilla General Manager
We enjoyed our stay very much. We just had to wait too long before getting our room and that was a bit disappointing but overall the front desk people as well as maintenance were really nice. I will definitely stay at this hotel in the future,Genuine Hotels.com guest review
Wish I couldve stayed longer. Everthing was excellent from arrival to departure everything in between and the surrounding local spots were very pleasant.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello Hector, Thank you for your review and wonderful rating! We strive to create excellent experience and it seems we were successful. We look forward to welcoming you back on your next visit. And we hope this time it can be a longer stay. We wish you all the best in your travels and throughout this holiday season! Warmest Regards, John Sevilla General Manager
I was very pleased with the hotel stay. The room was clean. Bed has firmness adjustments which was very comfortable. I could adjust it as per my back needs. Hotel is conveniently located to cable cart muni, fisherman's wharf, restaurants. Has fitness center.Genuine Hotels.com guest review
"Won't stay there again."
Older dated facility. Small dark dank room w/ worn carpet. A none smoking hotel that smelled of smoke. Lovely.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Thank you for your review. Please accept our apologies for your experience. I have forwarded your smoke smell concerns to our Executive Housekeeper for her immediate corrective actions. We pride ourselves in our ability to provide excellence experiences, but in this case it seems we have failed. For this we are truly sorry! We hope you will give us an opportunity to regain your trust. We wish you all the best in your travels and throughout this holiday season. Warmest Regards, John Sevilla General Manager
"Nice stay with a bad experience"
The hotel is great and it was nice in general. However, the flush choked twice and one time was at late night in which case, we were asked to fix it ourself! uhhh What? Didnt feel it was worth the money unless you spend the time in the hotel or just on fisherman's wharf.Genuine Hotels.com guest review
"Great stay on the Wharf!"
This hotel really exceeded my expectations after reading some of the other reviews. We had a great room. Updated nicely. Great bed linens Great bed. Great water pressure and quick hot water. Great towels and lots of them. Nice vanity with room for toiletries. I mean the room wasnt huge but it was efficient. plenty of room to store several suitcases […] and several huge drawers for clothing. Great balcony with view of the water over the parking garage. Some reviews complained of street noise. I paid a bit extra for a courtyard view and glad i did - noise wasnt bad at all - just sometimes we could hear some other residents but thats to be expected. i would say this is more of a 3 1/2 star hotel or even 4 but we paid way less than the 4 star hotels nearby. The pool was really warm! We swam when it was in the 50s outside. Tough getting out in the cold but still fun to be able to go in in the winter. The water was clean and the pool was decent size. The outside fire pit was awesome. Great place to enjoy your wine from Napa. You can enter DIRECTLY on the wharf from the back entrance of the hotel We didnt even know this was there until 3 days in. VERY convenient. NO breakfast but there was a coffee bar you could pay for in the hotel. good vending selection with reasonable prices for drinks and candy. wifi was free and fast. Staff were very friendly. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Hello Bonnie, Thank you for your wonderful review and ratings! We truly appreciate that you have taken the time to share your excellent experiences! We wish you all the best in your travels and throughout this holiday season. Stay warm in Chicago! Warmest Regards, John Sevilla General Manager
Parking too expensiveGenuine Expedia guest review
Great location by Fisherman's Wharf. Extremely friendly and helpful front desk agent.Genuine Expedia guest review
The staff were extremely pleasant and helpful. The room was immaculate, love the new decor, very comfortable and close to everything that we needed! Would definitely recommend it and will stay there again!!Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Greetings Debbie, Thank you for your wonderful review and rating! We are always happy to hear from our extremely satisfied guests. Thank you for sharing your experiences. We wish you all the best in your travels! Warmest Regards, John Sevilla General Manager
The room was small and the view was poor but convenient to all that Fisherman's Warf has to offer. Location is worth it. The $45 parking charge per night is something to consider before reserving your room.Genuine Hotels.com guest review
"Good location but terrible beds"
The hotel was clean and staff friendly. We all got congested while in the room. When we left the congestion would clear up and come back when we returned to the room.Genuine Expedia guest review
"Worse Radisson Ever"
I stayed here because it was the only hotel available under $600 during the Sales Force conference. It was horrible. They had an air conditioner that was basically a hole out to the street and all night I could hear people coming and going. I barely slept and the bed was not comfortable. If you have another option I'd stay there.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize any noise from the street and elsewhere disrupted your stay. Your feedback helps us prevent situations such as this in the future. Should your travels bring you back to our area, we hope you will give us another chance.
Right in the middle of Pier 39 and the wharf. Walking distance from great places to eat.Genuine Expedia guest review
The hotel is in a great location. We loved the easy access to fishermans wharf. The hotel staff were very nice and helpful. The hotel was clean. The downside is its a very old and outdated hotel. The sleep number bed they boast about so much was horrible. My wife and I both could not get comfortable in that bed. The pressure would change, both sides […] could be set the same but one side was higher then the other like it had hills and valleys. Basicaly those beds are a glorified air mattress. The in room movies we had issue with too. The first movie shut off half way through, the second movie the voices didnt match the timing of the mouth movements on the tv. Read moreGenuine Expedia guest review
wonderful location. staff most helpful. hotel chauffeur was the best ever.Genuine Hotels.com guest review
"Very good location. Kind staff. Clean room."
Very satisfied. The only downside was an annoying summing en the room during most of the night. Would stay here again, if no space at other hotels.Genuine Hotels.com guest review
Hotel was a perfect location near Fisherman's Wharf, Pier 39 and all activities. Staff was very pleasant and helpful. Would stay there again in a minute.Genuine Expedia guest review
Nice hotel and it was in walking distance to attractions.Genuine Expedia guest review
"Good convenient place to stay"
We really enjoyed our stay at this hotel. Very conveniently located. The back door exit is direct in front of Pier 39. A lot of souvenir boutique for shopping, many tour boutique around for bike, segway, city, Muir wood, Golden gate park etc. The hotel itself is fair. It's old but has been renovated. Room are bit small but comfortable beds. We could […] adjust the stifness or softness of mattress with air. The service was great. Isabella, Yasmine, Eric and Stafford made our stay very enjoyable. Everytime we had questions or need, they were ready to help or make the extra miles. The pool was great. Nice warm temperature. Wide and 8ft deep. Was great to swim outdoor. Would recommend this hotel. Don't expect brand new hotel. But fair for the traffic and aged of hotel. Read moreGenuine Hotels.com guest review
"Nice and perfect location"
Parking was hard to tell from the street however it was worked out in the end. Great room, great staff it was a wonderful stay. I would definitely come back and recommend it!Genuine Expedia guest review
"Great location, friendly staff"
This hotel is right on Fisherman's Wharf, near cable car stops, and other attractions, so the location is great. The young lady at the front desk was terrific, very friendly and helpful. The rooms are small, but this is San Francisco, so I expected that, but it was clean and comfortable. Overall, a good place to stay.Genuine Hotels.com guest review
Well to start off, the sleep number beds did not work, on each bed(there were two in the room) the side of the bed had no support so if you rolled to that side of the bed you just about fell on the floor. The tub clogged, And because I have a very good looking daughter the Male staff kept coming to the door of our room with something, " Oh sorry I have […] the wrong room" Front desk staff was very nice! Read moreGenuine Expedia guest review
This hotel is on a great location, the rooms are a little bit small but with everything you need, the beds are the ones with the sleep by numbers system, the rooms need a little make over. No restaurant on site but Ihop and Johnny Rockets are right next doorGenuine Expedia guest review
"Old hotel, great location!"
Was disappointed to find the rooms needed to be updated, but nice linen and good location. Staff were pleasant. Only two lights in room and they did not work our last night. The shower head was from another era!Genuine Expedia guest review
"Bed remote did not work. TV remote very slow."
Good location all in all.Genuine Expedia guest review
"Bed remote did not work. TV remote very slow."
Good location all in all.Genuine Expedia guest review
"Great location for Fisherman's Wharf"
The hotel has a great location - right across the street from Fisherman's Wharf. The staff was friendly and attentive. The hotel was not luxurious, but very clean and the rooms were nice. If you get a room with a view of the bay, the view of Alcatraz is fantastic. My only caveat would be that if you are street noise sensitive, get a courtyard room.Genuine Hotels.com guest review
"Great location on Fisherman's Wharf San Francisco"
Staff was friendly and helpful for an early check-in. rooms were clean and maid staff courteous. I recommend this hotel for those wanting to visit Fisherman's Wharf and all the attractions.Genuine Expedia guest review
staffs are great and very polite!Genuine Expedia guest review
"Location, location, DUMP!!!"
The only good thing I can say about the hotel is it's location. Beds were saggy and lumpy, pillows were hard, almost like they were stuffed with straw. The windows didn't open (not even a lil) in either room, and one of the rooms didn't even have a lock on the door (you could see that it had been kicked in several times before). Oh and don't forget […] to add the outrageous parking fee for t fy nite. Nice staff tho. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Thank you for your review and appreciate being advised of our shortcomings, so we have an opportunity to correct them. Please accept our apologies for your experiences. I have shared your review with our Executive Housekeeper and Chief Engineer and have asked for their immediate corrective actions. We pride ourselves in our ability to provide excellent experiences, but in this case it seems we have failed. For this, we are truly sorry! We wish you all the best in your travels! Warmest Regards, John Sevilla General Manager
"Liked the location."
The reception desk staff and concierge were very helpful.Genuine Expedia guest review
"Not much for your Money!"
Was staying over night being that our cruise was not leaving until the next afternoon with two teen boys. Rooms were very small,beds were equipped with sleep number beds that did not work.No fridge or microwave..and No Continental breakfast.. I have paid less at a more exclusive motel and recieved perks.No we will not stay at this hotel again..shower […] heads were great Read moreGenuine Hotels.com guest review
"Good Location, below average hotel condition"
Location was excellent and the parking was very convenient. The staff was very good but the hotel looked a little old and tired -- not like other Radisson hotels that I have used. They feature a bed called 'sleep number.' They were uncomfortable.Genuine Expedia guest review
We were two couples staying two nights. Our rooms were side-by-side, clean, beds were very comfortable and had almost everything we needed except a small refrigerator. Very easy parking, elevators were great, very short distance to carry our luggage. One of the best parts of the hotel was the Fire Pitt and outdoor Conversation Area. After a long day […] of sightseeing, we took our wine and glasses out to the patio and had our own cocktails before walking to dinner. Read moreGenuine Expedia guest review
"Convenient, accessible = pricey"
A good, clean convenient hotel next to fisherman's wharf but parking was too expensive and with tax. Overall the experience was good and wonderful.Genuine Expedia guest review
"Better than expected"
Having read the reviews about The Radisson At Fisherman's Wharf, I was skeptical as to what I might find. Got there and found that their remodel was completed. We really wanted a bay front room I was told I couldn't get one because I didn't book directly with Radisson but with Hotels.com. The front desk clerk was very helpful in getting us a 4th floor […] room, on the corner of the building, so we had a partial bay view. The room was nice, clean but a bit on the small side. For the price I would have expected an in house restaurant w/room service and a cocktail lounge. They do need a second set of elevators and entry door from the bay side as it was a very long walk to our room. Overall, considering city prices, it was an OK place to stay in a very convenient location. Read moreGenuine Hotels.com guest review
Stain on my sheet when I first arrived, close to no noise cancelling in your room (heard other guests all the time), grungy, hotel 'gym' shouldn't even be allowed to be listed on their amenities, my belongings were moved around despite my 'Do Not Disturb' sign left on my door when I was away...I will NEVER book here again. Better luck with the Argonaut […] or the Sheraton, I just would HIGHLY suggest booking somewhere else. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Hello, Please accept our apologies for your experiences when staying with us. We pride ourselves in our ability to provide excellent experiences, but in this case it seems we have failed. We understand your reluctance to return, but when your plans take you back to San Francisco we would appreciate an opportunity to regain your trust. We wish you all the best in your travel. Warmest Regards, John Sevilla General Manager
"very convenient to everything"
Hotel rooms were recently renovated bed linens were excellent as was the bathroom. Location was perfect for getting to everything, I will stay there again.Genuine Expedia guest review
"great location to all attractions"
Staff was was great! Fishermans warf was directly behind hotel. Will stay again!Genuine Hotels.com guest review
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