"Great location, mediocre hotel"
This was a lot of money for the hotel but you are right at Fisherman's Wharf. The hotel does not have a bar or restaurant but there are eateries and markets all around. This is not an upscale hotel; more on the lines of a Holiday Inn. There is no mini bar or refrigerator in the room and the ice machine on our floor was broken. All in all, the rooms […] were average albeit clean. I wouldn't stay here again. Read moreGenuine Hotels.com guest review
"always a nice stay"
The only thing I would suggest is maybe opening up the rooms once and a while. When we got to ours it was must and study like it had been cleaned then left for a while and had a funny smell. But once we opened up and turned on the air it was nice just as always. Also maybe an update to the plumbing in the bathroom, was pretty loose and felt like it […] would break at any moment Read moreGenuine Hotels.com guest review
"Over priced and over rated"
This hotel is in a great location right off of Fisherman's Wharf. We chose this hotel for proximity and comfort. Our room had two Sleep Number beds - both of which did not work and made the beds as comfortable as a slab of wood (I have two Sleep Number beds at home and love them so I was expecting a great night's sleep). There was also a smoky smell […] in our room when we returned for the evening. Bottom line-this is an average hotel, nothing special. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Please know that your comments are valued, and your suggestions will be used to consider improvements in the future.
I would recommend it close to fishermans wharf and very good hotelGenuine Hotels.com guest review
Room was a bit small and crowded. Parking was $55 extra!Genuine Hotels.com guest review
Nice hotel. Parking was $45.00 a night.Genuine Hotels.com guest review
Bed is super comfy. The rooms can be quite a distance from the center of the hotel so ask where it is located before you accept it. The hotel is perfectly situated. The staff was exceptional.Genuine Hotels.com guest review
"My favorite hotel to stay at in the Bay area!!!"
The Radisson at Fisherman's Warf was awesome!!! The location, facilities, services, cleanliness & housekeeping services were excellent. From here forward, this is the only hotel I will be staying at when visiting the Bay area. It is not a tourist trap, nor is it over priced due to its location near Fisherman's Wharf. I highly recommend the Radisson […] to all those who are planning to visit the Bay area. You'll be a rock star for choosing this hotel for your guests!!! Read moreGenuine Hotels.com guest review
"Solid choice - great price right on the wharf."
Quite a reasonable price for being right on Fisherman's Wharf.. Cute clean rooms, comfy beds, super accommodating staff who worked hard to help my mum and dad not have to walk too far. Johnny Rockets and IHop in the same block, and nice fireplace and pool area. No bar, but close to everything in the tourist area.Genuine Hotels.com guest review
Great stay, had to pay extra for Parking:(Genuine Hotels.com guest review
This was a good choice for a brief stay (2 nights). Top ratings for staff - very friendly and helpful. Hotel was convenient for what we wanted to see. The room was quite small which would have been a problem for a longer stay. Some quirks with the A/C and the sleep number bed.Genuine Hotels.com guest review
The staff could not have been more helpful, the location amazing but the property needs a facelift!Genuine Hotels.com guest review
"Don't question pre-paid Hotel. Com reservations."
Clerk could not find reservation. Said my credit card was not charged. Showed her receipt from Hotel.com and then she found it. Did not feel assured that she did'nt run the credit card again. Will be looking at my statement. As I was checking out, they said they put $50.00 on my card, but would remove it as I did not charge any incidentals, but they […] put $50.00 on my card just in case. Again, will be checking my statement. Read moreGenuine Hotels.com guest review
"Convenient and fun"
The room was fine and location great. The staff at the hotel was awesome and although we decided to go elsewhere the second night we were so pleased that the hotel allowed us to cancel due to previous flight delays so we could make the best use of our time in SF. The hotel is convenient, clean and in a great location.Genuine Hotels.com guest review
The hotel is old however the rooms have been updated. A fresh coat of paint through the hallways would really make a huge difference. The heated pool was a great place for us to meet new people. The wharf is directly behind the hotel. I would recommend staying just don't expect a 4 star hotel.. It's more like a 2.5 star.Genuine Hotels.com guest review
"GREAT WHARF LOCATION"
SMALL ROOM BUT QUITE & CONVENIENT LOCATION.Genuine Hotels.com guest review
"Very helpful concierge"
The concierge was extremely helpful booking tour tickets and printing boarding passes. The Sleep Number bed was great! I love the location.Genuine Hotels.com guest review
"First Time at Fisherman's Wharf"
The staff is incredibly friendly and helpful, the location to the main attractions around the Fishman's Wharf area was perfect.Genuine Hotels.com guest review
"Bed didn't work"
I reserved two rooms for the night and wanted them to be next to each other or at least on the same floor. They were on two different floors which was strike one. The room seemed neat and tidy and the sleep number bed worked in one of the rooms but didn't work in the other and I paid extra money to book this hotel since it came with the sleep number […] bed. The room had a strange odor to it and in one room I couldnt watch TV without it trying to charge me for everything. The location of the hotel was pretty cool, just steps from everything in fishermans wharf but that's the only bonus it had going for it. Read moreGenuine Hotels.com guest review
"Fisherman's Wharf is right outside the door."
The people are nice and helpful. The room and grounds are nice and clean. Fisherman's Wharf is right outside the hotels back door. Tons of seafood eating opportunities within a two minute walk. Touristy stuff surrounds this hotel. I would say its great for tourists. Parking is my only complaint. The check-in parking is cramped and hard to maneuver around. […] Then they have you pull out of there and make a tight U-turn on the sidewalk to get in the overnight parking. The U-turn on a sidewalk full of pedestrians and vehicles pulling in and out was a challenge. Then you must insert a card into the parking garage gate. The card did not work for me. The sign says insert room key. That didn't work either. After pushing the intercom button, an employed raised the gate for me. All that for an extra charge of $55! There must be a better system. Once I parked everything was fine. Read moreGenuine Hotels.com guest review
Rooms very clean Hotel does not serve breakfast at all Not even coffee with muffins in the morning That was a surprise But location is fabulous right on wharf and service was very goodGenuine Hotels.com guest review
The cost of the parking si very hi, the distance is very long from the rooms.Genuine Expedia guest review
"Beds were small"
Location wonderful, room very comfortable, beds were smaller than queen and very uncomfortable.Genuine Expedia guest review
"Small room and bathroom, did not smell fresh"
The location is nice but I'd probably stay elsewhere next timeGenuine Expedia guest review
"Wonderful hotel near the waterfront"
we chose this hotel because of location and price. Both were reasonable considering the location right at Pier 39. The back door of the hotel opens right on the waterfront. Many tours stop at their location, right around the corner are bus tours and on-off toursGenuine Expedia guest review
Front desk help was wonderful, they let us park our motorcycle for free. Bell cap service was great, they held our luggage until we were ready to check in and then when we were ready to leave.Genuine Hotels.com guest review
"great location! Close to Pier 39!"
The hotel was clean & in a safe area. There's also a rental car facility about 1 block away from the hotel. Convenient to the MUNI & Pier 39. Would definitely stay again at this hotel!Genuine Expedia guest review
"Location location location."
Great location, clean, nice staff, great fire pit out near the pool,right across from The Wharf. I would stay again.Genuine Expedia guest review
"Right at Fisherman's Wharf !"
Great location, close to Pier 39 and easy access to transportation to other parts of town. Hotel was clean, rooms a bit small and dated. Beds were an early generation "sleep number" and extremely uncomfortable no matter how we adjusted them. Staff friendly and very helpful.Genuine Expedia guest review
"Raddison review, San Fran Fishermans Warf."
It was a great place to stay and I would again. Location was perfect, good qaulity for the price.Genuine Expedia guest review
"Long weekend Trip to San Francisco"
The location and the staff were excellent!! We were able to check in early, the staff was very informative of local eats, attractions and directions. The customer service was wonderful. My "ok" feedback is in regards to the condition of the room. It was semi-clean (don't look too closely) however some outlets and lights did not work. There was a musty/mildewy […] smell as though something has been saturated with water for some time. I requested the lights/outlets to be fixed, which the lights were while but two outlets were still not functioning. When we came back to the room it smelled a lot worse like mildew as if the fixing of the lights disturbed some unfound mold. I did notify staff upon check out. Read moreGenuine Expedia guest review
Room was clean. Staff was friendly.Genuine Hotels.com guest review
Parking was expensive but overall great hotel.Genuine Hotels.com guest review
We decided to take a last minute trip to San Francisco and this hotel provided everything we needed from a comfortable room to quick access to Pier 39.Genuine Expedia guest review
"Very convenient location"
The Hotel was clean and the staff was courteous and very helpful! It was a bit pricey for the hotel amenities, but I am sure you are paying the extra for the 1 block to Fisherman Wharf access! The only real issue we had was that the wireless (which was included in our room rate) was almost nonexistent... We stayed for 6 nights and were only able to […] access the internet once or twice where it lasted for anything more than a minute before dropping out and disconnecting. My cell phone personal hotspot was my only reliable connection for my laptop... The hotel staff while apologetic was not able to do anything about it for us during the visit. Other than that, I would recommend this hotel to anyone wanting to stay close the San Francisco waterfront! Read moreGenuine Hotels.com guest review
The room was very expensive ($382.46) for what we received and on top of that it cost another $55.86 to park at the hotel. I don't think I should have to pay for parking if I'm staying there. I won't be going back there. I left an item in the room and called many times trying to see if they could find it and return it to me. I left messages and no one […] would return my call. Read moreGenuine Expedia guest review
"Location was everything!"
The location of this hotel was great. The fisherman's wharf is right out the back door of the hotel! The room was super small, only double beds, and no fridge! We had 4 adults in this small room and we were super cramped! We would have loved a hot tub at night after walking all day. Staff was great!Genuine Expedia guest review
"Nice Hotel for sightseeing in San Francisco"
Actually I stayed the hotel for my business and it was so nice. And I found that it is so nice for tourists because the location is just next to the fisherman's wharf where many tourist visits. The passageway to room is narrow because the hotel building itself is old. But it doesn't matter.Genuine Expedia guest review
"Great location on the wharf. Restaurants close by."
Great photo ops. Hop on hop off bus close by. Walk to shopping and Ghirardelli square. Johnny Rockets has a good breakfast. Super fun!Genuine Expedia guest review
Beds were extremely uncomfortable! But, the location was so good that we all suffered through.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf We are happy to hear you enjoyed our location, but are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
"Great location - right at Fisherman's Wharf!"
Just returned home from a stay at the Radisson - couldn't have asked for a better location for seeing the sights of San Francisco! We were able to walk right out the lobby and onto Fisherman's Wharf to restaurants, the piers, and shopping. There was a nice outdoor pool and fire pit - we didn't use it, but the pool must have been warm - it was busy! […] Our room had a nice view of San Francisco and the Bay. One of the city tours is a must - lots of great info and you can get on and off at different locations. Read moreGenuine Expedia guest review
When we arrived, the toilet in our room had been used. We asked to be moved to another room since we weren't sure if the room had been cleaned. A gentleman brought news keys for the room, but didn't offer to help us move our bags. The one bright spot was the woman at the desk who checked us in. She was very thorough and did her job well.Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf Hello Scott B. We apologize for the disappointing service you received from our staff and for the cleanliness conditions with your guest room. Our team works hard to make sure our guests are comfortable and receive our best service. I will be following up with our bell team to make sure your experiences are not duplicated when moving rooms. I am thrilled that you were happy with the service at the desk as we strive in providing "Yes I Can!" service. We thank you for your feedback.
Great location is the one and only plus to this hotel. The elevator near our room was out of order. Air conditioner was old and didn't work very well. The room was really small and lots of noisy from the street. Definitely will not stay there again.Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Dear Kate, Thank you for your review of Radisson Hotel Fisherman's Wharf. On behalf of the property, we apologize for the conditions of the hotel that you encountered during your stay. We are working diligently to make sure your experience is not replicated. We appreciate you feedback and hope you will give us another chance to regain your trust. Safe Travels!
"Wonderful beds, service and location"
Location of hotel was perfect for sights, tours, restaurants and shopping! We had no problems when asking about restaurants and got good recommendations. Hotel staff was very helpful as soon as something was needed. Had a refrigerator even though info had said there would not be one. The beds were the most comfortable of any hotel we have stayed in […] - sleep number just like we have at home! Read moreGenuine Hotels.com guest review
"You would think a Radisson was better."
The free internet was utterly useless. We could connect, but get nowhere so it was pointless and a false claim really. The bathroom was shabby with the tub not looking very clean. Room was average clean, with the bathroom worse but I was disappointed wit this Radisson .Genuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf We are sorry you were not satisfied with the condition of your room, including the internet service and state of the bathroom. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.
"very convenient. location"
Very good!Genuine Hotels.com guest review
You can't get closer to Fisherman's Wharf than the Radisson. This is a nice hotel with GREAT staff and everything you'd expect. There's not a hotel bar, but hey, you're essentially ON Fisherman's Wharf.Genuine Expedia guest review
"Location could not be any better"
The hotel was close to the Fisherman's Wharf. Parking was a bit pricy for a night, but we were able to walk everywhere and did not have to worry about the car. We were able to keep the car there before check in and after check out. The staff went over the top to be helpful. The pool was heated and very nice.Genuine Hotels.com guest review
Perfect for us. Short walk to North Beach where we had our best mealsGenuine Hotels.com guest review
"Perfect location for central San Francisco"
Great standard that you expect from Radisson, rooms and bathroom excellent. Parking (but paid for) within the hotel. No restaurant or bar within the hotel, but you are so close to the buzz of the waterfront this is not a problem. Has pool but we did not use it. Excellent staff.Genuine Expedia guest review
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