"Great place to stay"
I wish they would at least offer complimentary breakfast especially at $167 a nightGenuine Hotels.com guest review
"Perfect location close to Fisherman's Warf"
Parking fee $49 a night is a robbery! Shoert walkning distance to Fisherman's Warf, the ferry to Alcatraz and hop on hop of buses. Hard Rock Cafe, too.Genuine Hotels.com guest review
"This hotel needs to be refurbed from ground up."
2 out of 4 elevators did not work. Told to park in a back section of lot but doors would not open there. Card keys when issued (3) did not work without going back to front desk each time. Wifi stopped working 2nd evening and no one at hotel could provide assistance. Hotel staff (3 different shifts) told us to call service provider whose phone number […] was not answered. $49 + tax for parking each night was not on Expedia page until after room was booked and paid for. At that price addition, we never would have selected this bait-n-switch hotel. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf We thank you for posting your feedback. It's always a good way for us to learn where we have room to grow! We want you to know that we are very sorry about the problems the hotel was having with their wifi during your stay, and for the issues with the elevators. We especially apologize that you were not aware of the parking information before your arrival. Certainly, parking is at a premium in San Fransisco. While we do try to give as much information as possible to our third party providers, we are not always able to ensure what information gets relayed. However, our staff is always ready to take your calls and answer any questions you may have before your next stay!
"great first day"
We had a wonderful stayGenuine Hotels.com guest review
"2-night honeymoon stop along romantic journey"
Honeymoon 2-night stay. The SleepNumber bed is below average.Genuine Hotels.com guest review
Nice hotel, what you would expect from a Raddison. Near Fisherman's wharf. Everything was near by CVS, Trader Joes IHOP.Genuine Hotels.com guest review
"Heating and air conditioning contractor"
The only problem I had was that Radisson needs to clean their air conditioning filters every two months the minimum I pulled mine out at every hotel I go to and this one was completely plugged and disgusting thank you so muchGenuine Hotels.com guest review
"Good value in San Francisco"
Convenient to fishermsns wharf and public transportstion.Genuine Hotels.com guest review
Everyone was really friendly and extremely helpful!!! I'm definitely staying there again!!!Genuine Hotels.com guest review
NICE HOTEL - FRIENDLY STAFF - LOCATION WAS GOOD - RIGHT BY THE WHARF AND TRANSPORTATIONGenuine Hotels.com guest review
We came down for our 38th anniversary and they upgraded our room which was sweet. Everyone was very nice and helpful. I just wish it had had a complimentary continental breakfast.Genuine Hotels.com guest review
"location location location"
The location of the hotel can't be beat, it's perfect. But the location of the hotel room is a tricky subject. We were stuck in room 2041 and were right next door to an elevator. It constantly sounded like the terminator was coming through the door. Luckily, it only ran 7am-10pm, but it didn't make sleeping in a little on vacation easy. Once we were […] settled, it would have been too much of a pain to try to negotiate our way into a new room and then move everything. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Thank you very much for the review. I wanted to make sure that you were heard so please accept my apologies if you encountered any inconvenience during your stay. We will use your feedback to further improve our operatons.
Almost everything was wonderful, but there was so much humidity in the room, even with running the AC and the bathroom exhaust fan our towels never dried from one morning to the next.Genuine Expedia guest review
"Great value and perfect location."
Perfect location.Genuine Hotels.com guest review
"Enjoyed the stay"
Staff very friendly and helpful. The only thing the room was missing was a small refrigerator. Loved the fire pit but the seating had rips in the cushions. It was ok that they didn't have a restaurant.There was lots to choose from close by.Our room was loud because we were located next to the elevator, ice & vending room, house keeping supply room and […] exit door to the parking lot. We were not happy about that but made it work. My favorite part about staying here was the location and the front desk staff. They went over and above to help you have a good vacation. Please tell them THANK YOU! Read moreGenuine Hotels.com guest review
When next time i have to go to San Franciaco i will stay only in this hotel-beautiful location.best staff.Genuine Expedia guest review
"Excellent Service & Courteous Staff"
Upon checking in, we got an overview of the place, since it was our first time in San Francisco. The Concierge was very informative and realistic. We hopped on a night tour after checking in and it was cold, chilling but a wonderful experience.Genuine Expedia guest review
The location is great and close to everything. Even though you pay $50 plus tax for parking in addition to your room you have in and out privileges. One comment is that those sleep number beds are horrible! Very uncomfortable! This would be a 5 star hotel if they got rid of those beds!!!! Staff are all very friendly and helpful!Genuine Expedia guest review
"Great San Fransisco getaway"
Quick and easy check-in and out, clean room. Great stay, right on the wharf, right in the middle of everything!Genuine Hotels.com guest review
"Beds were broken and so was phone"
We were in a sleep number bed room and the beds were broken. Sleep number beds are insanely uncomfortable if they are not at the right setting for you - so it was awful. Also the phone was broken too. I guess so you can't call and complain about the broken beds. Good location. Hotel is clean, but amenities leave a lot to be desired.Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Good Evening, On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the sleep number bed issue as well as the phone issues you experienced with our Engineering team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
"Quick stay in SFO"
Nice hotel for a quick stay in Fisherman's Wharf.Genuine Expedia guest review
"Nice location by wharf walking distance to lots if"
Enjoyed the place especially the firepit area Would recommend this hotelGenuine Expedia guest review
"Our amazing trip to San Francisco!!!"
We LOVED it!!! Could not have been happier. We were treated so nice and someone had heard me mention that we were there to celebrate my 2 daughters milestone birthdays and when we went out to dinner the first night they had surprised us by having a birthday card signed by all the staff along with a huge Ghirardelli Chocolate Bar and some gourmet kettle […] corn, totally unexpected! Housekeeping even organized some jewelry & little trinkets that my daughter had left out and about. The room was perfectly clean and the pillows and the bed were super comfy. I will stay here on my next trip for sure! Everything was WONDERFUL!!! Read moreGenuine Hotels.com guest review
"Perfect location for San Francisco site seeing"
Clean hotel with friendly staff in a great location! We could walk to all the places we wanted to visit near the hotel.Genuine Hotels.com guest review
"Trip to San Fran"
had a great time... hotel is good, nice location close to attractions. The only thing that would have made our stay better was more light in the rooms. Even with all the lights on, it was a bit dark.... staff, location, room were all great!Genuine Expedia guest review
"Next to Fisherman's Wharf"
I liked the location easy walk to shops and restaurants. The Big Bus Tours were near by for travelers without a car.Genuine Expedia guest review
"Great Location, Disappointing Facility"
I very much enjoyed the proximity to Fisherman's Wharf and the easy access to the city-- given that I was only in town for one night I really enjoyed the ability to quickly reach various sites. Hotel staff was also quite welcoming and hospitable. I was not impressed by the facility itself which was a bit run down and the amenities were limited-- no […] hotel bar, restaurant, or real gym facilities (they had a tiny closet they called a fitness center with very limited space and machines). I expected more given the price of the room. That being said, I thoroughly enjoyed my time in San Francisco, and appreciated that the location of the hotel allowed me to spend so much time out of it. Read moreGenuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Thank you very much for the review! I'm glad you enjoyed our central location here at Fisherman's Wharf. We'll definitely work hard to make sure that we can regain your trust the next time you come back to San Francisco.
"Close to the Wharf and buses."
Very convenient location for traveling around San Francisco.Genuine Expedia guest review
"Location, but return because of fantastic staff"
Unbeatable location right on Fisherman's Wharf, but I came back because of how helpful and courteous the hotel staff was. Of all my travels, which have been worldwide, I've never encountered a better, more gracious staff than at this Radisson.Genuine Expedia guest review
Disappointed by parking facilities, but did receive complimentary handicap parking. After checkout, found a bogus $75 charge on my account. When questioned, they said it was for "incidentals". Since there were no "incidentals", they say it will be reversed. Totally bogus!Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf I have to say that I wish we could trust folks, but as they say, what you do for one you must do for all and of course, as the other saying goes, a bad apple ruins the whole bunch. That is why, unfortunately, we must always stick to getting a credit card hold at check-in, though we do make sure that booking confirmations remind guests to provide the card and identification when they arrive. Other hotel groups throughout the city do require the same kind of credit guarantee from all guests equally, though we are always happy to place the hold on another cardholder's account given proper paperwork. Thank you for staying with us, and please know we did not mean to offend.
$49 per day to park +$14 per day for some other fee for $63 a day for the hotel guests is not good business.Genuine Expedia guest review
"Loved the hotel"
We loved being just outside the door to Fisherman's WharfGenuine Expedia guest review
"Great location to wharf"
Great location to wharf but no view. Staff was very responsive and helpful. Could never get the room cold enough.Genuine Expedia guest review
"Nice hotel in the heart of Fisherman's wharf"
Nice, clean, comfortable room for your family's stay in the heart of the activities of SFGenuine Expedia guest review
"Great Location...would definitely stay again."
My husband and I stayed here three nights. We had a great stay, with no problems. The location was perfect for Fisherman's Wharf. Though we did not use them, the pool and outside courtyard was very nice. My only negative comment is that there are no extras here...no breakfast, no happy hour, and no coffee available in the lobby. Regardless, we had a […] great stay. Read moreGenuine Hotels.com guest review
Great location across the street for the Wharf. Lobby was dirty, room was not cleaned the 2nd day had to track down towels.Genuine Hotels.com guest review
"Nice hotel within easy access for lots to see"
Easy access to many sites of interest for the vacationer.Genuine Expedia guest review
The hotel had no restaurant or room service. The gentleman working the front desk was not friendly nor accommodating.Genuine Expedia guest review
Response by Radisson Hotel Fisherman's Wharf Thank you for reaching out and writing your review. We apologize for the lack of an onsite restaurant and the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best customer service.
REALLY enjoyed our stay. The room was clean, quiet, close to the piers... Our room was a little far from parking, but we would definitely stay there again.Genuine Hotels.com guest review
"Get rid of sleep number beds, please"
Hated the sleep number bed. Hated it!!!!!! Get rid of them.Genuine Hotels.com guest review
"chic in sf"
What beautiful decor, absolutely friendly staff.Genuine Hotels.com guest review
PROS: Location is right on Fisherman's Wharf if that is what you are looking for. Good rate. Easy check in and parking and the employees were cheerful. CONS: Kind of a half-baked remodel of an old Howard Johnson-type hotel. Booked based on pictures of newer rooms and claims of sleep number bed. However, the renovation was very surface level - the bathtub/shower […] appears not to have been touched since the 50's, paint splatter, etc. The sleep number bed didn't work, so was stuck on what appeared to be the hardest setting and the A/C unit was stuck at about 76 degrees, so, together with the street noise coming throught the A/C unit and loud hallway noise levels, not great sleeping conditions. Back is still sore. Read moreGenuine Hotels.com guest review
"nice location. ridiculous parking rates for guests"
Great location. Clean rooms. Sleep number bed did not work. Parking was $55 per night for registered guests. Kind of ridiculous.Genuine Hotels.com guest review
"A Second Stay"
This is a nice place to stay mostly because of the location. Had difficulty with the electronics - TV remote and bed adjustments. Interestingly, this two bed room was smaller, not just because there were two beds, it was actually smaller than the king bed room I had stayed in before. Tis is my second stay at this hotel so I had an experience in which […] to compare the stays. I may choose to stay at the Wharf Radisson again so it was not that bad. Read moreGenuine Hotels.com guest review
Substandard. The Temperpedic bed in my first room deflated. This was at 8:30pm, after I had showered and relaxed for the night. So, the hotel decides to move me, meaning all my bags had to be packed etc. The room I was moved to had a malfunctioning climate control and the room would get scorching during the day due to the exposure of the sun, then mild […] at night. The desk staff also charged me $247 for parking, and I didn't even have a car! Needless to say, this is a poor choice for stay. The 'neighborhood' is nothing but a strip of t-shirt shops. I would not recommend this for your stay at the Wharf. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Fisherman's Wharf On behalf of the employees here at Radisson Fisherman's Wharf, please accept my apologies for the inconvenience you went through during your stay. I've let our maintenance team know about the Sleep Number bed and the thermostat issues and they're taking preventative steps to ensure that our rooms will have them in working order. Thank you very much for the review and we hope to get a chance to redeem ourselves the next time you visit Fisherman's Wharf.
Great place to stay. Very clean and vomfortable and the location was a good one. Conveinent in a sense where it wasnt to far from anything. Staff was friendly and completely helpful!Genuine Hotels.com guest review
The location and staff are perfect! The rooms need major renovations though, and more lighting.Genuine Hotels.com guest review
"Great wharf access"
It's comfortable and right on the wharf. Lacks a few amenities, but overall it was superb.Genuine Expedia guest review
"Weekend in SF"
In SF to do a run that started at Aquatic Park. The hotel was close to the start/finish line so very conveniently located. The room was comfortable and clean. Many nearby, wonderful restaurants to choose from for dinner and after-race brunch! Would stay here again.Genuine Hotels.com guest review
Excellent location, very nice room.Genuine Hotels.com guest review
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