"Not the usual type for a Red Roof."
On checking in, the reception staff wasn't that professional and made us feel like we were begging for a place to sleep. Lots of frowning. They didn't tell us a single thing about the facilities the hotel offers nor was there any information in the room. We were too scared to ask about any thing!Genuine Expedia guest review
"won't be back"
uuuuuugh.Genuine Hotels.com guest review
"Easy highway access for a road trip stop"
The hotel is clean and comfortable with a simple, free continental breakfast. It's by no means luxury, but perfect for an evening's rest on a long road trip. Free wi-fi, phone, and easy access on/off the highway - what more do you need?!Genuine Hotels.com guest review
"don't waist your money!!"
dirty ,dated, smell like smoke ,don't bring your kids to this place , beds wore dirty, hair all over , floor dirty! don't even think about breakfast ,the whole place its a joke!!Genuine Expedia guest review
"Best Red Roof yet"
The pool made the hotel better than the other hotels around it. Good staff.Genuine Hotels.com guest review
"Not at all like expected"
Room was supposed to be non smoking but had a stale smoke odor. Air conditioner did not work properly and shower barely had any water pressure. Previous stay not at allied this one. Ick.Genuine Expedia guest review
The hotel was old however the staff was very kind and friendly. The location is great. The rooms were clean, but some of my towels needed replacing they were wash but old. They have a nice breakfast and indoor pool, free wifi and get this I was able to make local and long distance calls without any additional charges. I would stay again.Genuine Hotels.com guest review
This is actually the forth stay at this hotel I like the fact that they are pet friendly. We have always found the staff to be very accomadating. The continental breakfast is supposed to go untill 10 am but we went down at 9 and it was just about wiped out. We asked if they were going to refill, we were told yes but no one ever came out. all in all […] we would definately stay again. Read moreGenuine Hotels.com guest review
"Good for the price"
I paid $63 for a room and got my money's worth. A hot shower with good pressure, a mostly comfortable bed and quiet. The pillows are not great but I don't expect luxury for $63. I would stay here again as opposed to going to the Country Inn where they charge $116 per night.Genuine Hotels.com guest review
"Good place to stay for business."
I've stayed at the Red Roof for business several times. It clean and the staff is friendly.Genuine Expedia guest review
Main problem was antiquated air-conditioner which made as much noise (when operating) as a steam-engine, and constantly woke us up whenever it came on during the night. We had to decide between shutting it off and coping with high temperature and humidity of outside air with window open; or shutting windows and being constantly awakened by the airconditioner. […] Mattress was also board-solid and stiff, opposite of what my wife and I prefer. The sum result was almost no solid sleep either night of our two-night stay. Read moreGenuine Hotels.com guest review
"Perfect for overnight stays !"
My wife and I were returning back home after a road trip, while we decided to take a break for the night at this venue. Our experience started a little shaky as we had to shift our rooms a couple of times (first room keys did not work and second work was not cleaned after previous stay !!). The receptionist was honest to tell us that she just came over […] for the shift and the previous person did not hand over adequately. She then offered us an upgrade to the luxury room - which turned out to be pretty neat and good. Unfortunately, we were just staying overnight to utilize the upgraded facilities, but we appreciate the gesture. The morning breakfast was rightly adequate to get the day started. Nothing fancy - waffle maker, bread toast (just 1 toaster - makes it a little longer to wait), juice, cereals and coffee. We didn't use the pool or the gym, but it looked fairly clean. I do have to mention though, it is a little tricky to get to the Hotel after you take the exit from I80 - so make sure you have a GPS or a map. Overall - perfect for one night stay. Read moreGenuine Hotels.com guest review
Should have been cheaper than the quoted priceGenuine Hotels.com guest review
Clean, functional hotel room for us - middle of the night arrival - desk staff was very courteous and helpful. very friendly. hallways were noisy and noise easily heard in rooms. bathroom tiny. 2 towels for 3 people. but for our needs, it was a fine room at a great price to catch a couple hours of sleep before heading to Oberlin for a prospect visi […] t. Read moreGenuine Hotels.com guest review
"Ok for a sleep stop"
Old furniture and tv Bed and linen okGenuine Hotels.com guest review
"Friendly service, hotel could use a little TLC"
All of the people working at this hotel were exceptionally friendly. Overall, it's a pretty good value for the price. I think the pool is advertised as heated (it wasn't really, but the room is warm.) Continental breakfast was very average. The suites are all facing the highway. Ours was noisy at night, but the hotel supplied a floor fan to block out […] the noise. There was a strong smell of cigarettes one night, but the rest of the time it was ok. The internet service was very spotty (on and off the whole time we were there; mostly off.) Read moreGenuine Hotels.com guest review
The room was very nice and clean. The breakfast was great and so was the price. The best part was the receptionist, Allyn. She was so kind, caring, funny and helpful. What a great place to stay and great people that work there.Genuine Hotels.com guest review
"looks like they just bought the place or something"
Looks like they just bought this place and are trying to make it their own. The lobby is very, very nice but the rooms are very low quality. The bed was comfortable though. All that was in the room was a bed and a desk. There was a huge area that looks like it either had another bed or a couch or something and it was gone. One HUGE advantage is that […] it is so close to 80 and 90. One HUGE disadvantage is that if you are coming from 80 and going North, you have to go thru this crazy loop in the city to get to the hotel. Very inconvenient and confusing if you aren't from the area like I was not. Read moreGenuine Hotels.com guest review
"Red Roof Inn"
We arrived near midnight expecting a hole in the wall. The room was GREAT! Best bed I have slept in for long period of time.Genuine Expedia guest review
Great stay. Except....lights over headboard to low. Couldn't sit up to watch tv. Sat on edge of bed.Genuine Expedia guest review
"Useful for Oberlin Trip"
Comfortable, close to good deli, great person at the desk. Suitable for the occasion. Flat screen would be nice, but it's coming, they say. Good value.Genuine Hotels.com guest review
"Good experience other than wifi"
Overall very nice place, but was very disappointed with the wifi, very poor connection (and most of the time no connection).Genuine Expedia guest review
Had to check out and go to another hotel. The first room we tried to get in 4 times the key wouldnt work. The second room smelled of stale smoke. The sofa and chair were so filthy wouldnt even sit on them. Turned on the heat and there was so much dust in the vents that it smelled like it was burning. Had to wipe dirt out of bathtub. The hall ways smelled […] and were not swept. Read moreGenuine Expedia guest review
"Could be better"
Room wasn't ready when I got there to check in, and had to wait 30 to 45 minutes for them to clean it. One bathroom wall had scum marks running down it, hallways were cold, neighbors in next room banging on the wall. Other than that had an ok time.Genuine Expedia guest review
"ok for an overnight"
Breakfast really need some improvement...the rest was ok.Genuine Hotels.com guest review
"Clean & acceptable"
Booked a suite in March. Only one heating unit in the room which took a long time to warm it. Bed was by the window to the highway which had a lot of traffic noise. Breakfast not the greatest. Ate elsewhere. However, for the rate we received, it was acceptable.Genuine Expedia guest review
"Great place with great service for the price"
I stopped in on my way out to the east coast. The person at the desk was very nice. Helped me with my TV remote (needed batteries). Everything about the hotel was fine, especially the price.Genuine Hotels.com guest review
Good for price, breakfast could have juice, always missing one thing either juice or butter, only one two slot toaster. Good overall for price.Genuine Hotels.com guest review
"Another over crowded and under heated pool"
Our room had no refrigerator for medication & we were told by one employee she could do nothing about the situation even though the hotel was very big and very empty. There was also missing furniture in the room. Another employee resolved the situation regarding the frig for us but we had NO internet and the pool heater was either not working or set […] very low and there is no " Adult Time " verses " Kids Time " in a very small pool. So two factors that attracted me to the hotel were not enjoyed or not available even though I brought up both issues to a front desk where there was really only one person who clearly understood customer service . Read moreGenuine Hotels.com guest review
Great value. Indoor pool was a little cold and water was cloudy. Hotel room heater was set on 90 degrees but cool air still coming out of heater.Genuine Hotels.com guest review
Very clean. Freindly staff. Good location. Great rates. There was a problem with the heater in our room and the staff was very prompt in responding to our complaint. Unfortunately the problem couldn't be fixed but the staff worked together, quickly to get us into another room, without any hassle.Genuine Expedia guest review
"Fine for the money"
It was a good deal for the money, the staff was great.Genuine Hotels.com guest review
Good staffGenuine Hotels.com guest review
Everyone was very niceGenuine Hotels.com guest review
Don't try to fit 4 people in a double room!! Smallest beds I have ever seen in a hotel. The are actually adouble bed-NOT A FULL. Have not seen these beds in years. They are only slightly larger than a single bed. Very unfortable for two people unless thay are small children. The stay was okay but breakfast was pour- nothing hot only cold items except […] for toast. The only fruit was oranges. Also not microwaves or fridges in rooms and the microwave in the lobby broke the first night we were there and was never replace. It was snowing when we arrived and no one bother to clear or salt the walks. Read moreGenuine Expedia guest review
Friendly people at front desk, more than I was expectingGenuine Expedia guest review
"Can't beat the price"
I've stayed at many a hotel and for the price you can't beat it. Rooms were clean, not fancy but clean. Staff was friendly. Breakfast was okay. Location was good. This is my hotel of choice when I come to the Lorain area. We will be back.Genuine Hotels.com guest review
"close to the work I was doing."
The bathtub was filthy and the towel and wash cloth on the side of the tub had a brown tint to it like it had been there a while. The TV did not work properly and has to be 20 years old. A worker just walked into my room less than 5 minutes of me being in there. The breakfast food seemed old and stale and there was nothing hot prepared. I find it hard […] to believe that this hotel has a 3.5 star rating. When I checked out the next morning and wheeled my stuff to my vehicle there was a huge pile of vomit right outside the front doors that seemed to have been there for a couple of hours. I personally will never choose this hotel location again. Read moreGenuine Hotels.com guest review
"clean room but hotel needs some repairs"
The room was clean but there were several odd things showing the hotel needs some repairs (big hole in exterior wall, chunks of marble piled up, several feet of something leaning up against wall).Genuine Hotels.com guest review
"very friendly and helpful"
Manager helped with a car problem, also arranged for a room with a microwave for me at no charge.Genuine Hotels.com guest review
friendly service clean room, pillow was too hardGenuine Hotels.com guest review
Bathroom was not the cleanest and of corse the drain was slow! Alto of space in the so called suite rooms but no chairs or tables just open floor where another bed could go. I would have benn better off going to a more modern cheaper hotel. Won't stay here again!!!!!Genuine Hotels.com guest review
"very nice for the price!"
felt like this was a great deal - nothing fancy but very nice and clean. kids enjoyed the pool!Genuine Hotels.com guest review
"Will Stay Again"
I was taking my son to Oberlin to start college. Very impressed that there were print-outs of directions to Oberlin at the counter upon check-in, even though Oberlin is a few miles away. Good Points: Very convenient location (virtually next door to a mall and various shops perfect for last-minute college dorm shopping.) Extremely helpful, nice staff. […] Room was very clean and overall well-maintained. Nice, quiet location in spite of being very close to highway and amenities. Plenty of parking available near entry. Minor complaints: One of the double beds fitted sheets had a cigarette burn in it (although the sheet itself was definitely clean and pressed.) The wall unit a/c had trouble keeping up with the hot humid August weather. Wi-fi was very difficult to access and not consistent. Read moreGenuine Hotels.com guest review
I've been to this hotel before, but forgot. I had to book a room, and all the hotels near Oberlin are a bit on the non-convenience side, but I had a free nite with a online booking company, was going to watch a soccer game with my son, so looked for an available hotel. This Red Roof had some bad scores, so I thought the worse, but it gave me the best […] deal. When I walked into my double bed room, it was clean, large and neat. Smile......I was happy. One thing..the pillows are hard!! large, puffy and hard. oh well. and the front desk was was cordial when I reported the toilet was "running", ie, there's a drip that makes the ball inside lower and then it fills again..loud sound. Read moreGenuine Hotels.com guest review
"Horrible Smokey Room"
My reservation was for a non-smoking room, but the room smelt horribly of smoke....could smell it in the pillows and bedding and everywhere. The room itself was very blah and looked like someone had stolen all the furniture. For a large room, there was only one sitting chair besides a desk chair. TV was super outdated too. I would definitely pay another […] another $25-35 to stay at the Comfort Inn & Suites (we had family stay there and their experience was 100% better than ours!). Overall, extremely disappointed. Read moreGenuine Hotels.com guest review
"Old Red Roof"
Nice helpful staff. Adult bookstore is nearest business. Room was large and sparsely furnished. Hotel was dog friendly. Worried that too many dogs had been in my room. Breakfast was cheap cereal and not much more. We needed a room for the night as we traveled through. It worked for this purpose. Pillows were extra extra firm.Genuine Hotels.com guest review
"Cheap but poor service"
The service was below par....for example I requested extra towels and I was told to come and get them myself (really?).....the breakfast was replete with cellophane convered goodies...nothing fresh....even coffee was poor. Sounds from all over the hotel could be heard through the walls. The soda vending machines were not full, some were out of order...the […] only type of drink you could get was Diet Coke. Very bad experience...thank goodness it was only for a night. Read moreGenuine Hotels.com guest review
"Good Hotel if you are looking for a cheap stay"
Good, location was great. A lot of the amenities were okay but that wasn't important for me as me and my sister were traveling cross country and were looking for a good cheap place to stay the night. Neighborhood is nice and it is across the street from a huge mall.Genuine Hotels.com guest review
Got good ratings earlier, but it was terrible. We asked for a non-smoking room, and our room wreaked of smoke. The bathroom was small and older. The beds were not comfortable. Way overpricedGenuine Hotels.com guest review
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