Quality Inn - Cleveland

Rented two rooms. Both clean and well maintained. Non smoking rooms - one smelled smoky. Otherwise a good stay.

Genuine Hotels.com guest review

A cheap hotel at a expensive price

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I can't begin to say how bad and how disappointed I was in this stay. The room had an unpleasant odor to it. The pillows did not have an antibacterial cover. There were only two towels in the bathroom. The towels were thin, almost threadbare, and stained. Gross! After walking around the room in our socks, the bottoms turned from white to yellow/gray. We […] left after just a couple of hours and headed back to the freeway in search of something better. Read more

Genuine Hotels.com guest review

Staff was very attentive. Not overly impressed with accommodations, no elevator for aging parents traveling with us. It was comfortable and clean - hotel is older.

Genuine Hotels.com guest review

We got this at last minute because we were tired from driving. The room was adequate, but I prefer a bit cleaner rooms. The breakfast was a lot smaller than average continental breakfasts. Our rooms were upstairs and there is not an elevator. That wasn't a problem for us, but the hallways were barely cooled. It's definitly not luxury, but adequate for […] an overnight stay. The lady at the front desk talked to me like I was a child because I didn't put the number of guests correctly in the boxes on the app I was using on my phone to reserve the room and she said they needed to have an adequate head count (although I corrected it the night before with the receptionist at the desk who entered it into the computer). I didn't prefer her way of correction as I feel she could've been a bit nicer considering we paid an fairly high rate to stay in a hotel that is not very great. Read more

Genuine Hotels.com guest review

Overall okay....just okay.....

Genuine Hotels.com guest review

Loved it! Walking distance to the falls, Canada, and food. Great breakfast - eggs, sausage, waffle, buscits and gravy - Yum!

Genuine Hotels.com guest review

Overall the room was clean and sheets on the bed were clean, but the bathroom had some mildew. Nice flat screen TV with free HBO and decent sized refrigerator in every room. I was there on a Saturday night and it was quiet. For the price it was about what I expected.

Genuine Hotels.com guest review

Hotel was chosen as we were traveling with our dog - which I know limits our choices. It appeared to be clean, enough. But was very out dated and shabby. Double queen room had 2 "large" bathtowels provided for 4 guests. They were the smallest "large" towels I've seen, worn down to the point where I had a 3 inch hole in mine. 3 small bed pillows on each […] bed. Laid end to end they did not stretch in length across the head of the bed and none were more than 1 inch thick. Breakfast display shown on reception desk was of scrambled eggs, bacon, etc. Breakfast in fact was hardboiled eggs, no meat, mini donuts & malted waffles. 2 cold cereals and envelopes of oatmeal. Read more

Genuine Expedia guest review

the phone was the most unpleasant person I ever delt with. I'm a business owner and If one of my employees ever treated a customer like I was treated, well being fired would be the best thing to happen to that (my) employee. I was meetting my wife for a one night get a way and when she checked in she was treated rudely. I've stayed at Quality Inns before […] I will avoid then from now on. Read more

Genuine Hotels.com guest review

My daughter and I stayed there because she was looking at Lee for next year. It was right off the interstate so you could hear the cars at night. When we turned on the air, it drowned out the sound of the cars. The room was clean but it did smell musty when we first entered. When we had the air on a few minutes it didn't smell so strong.

Genuine Hotels.com guest review

This hotel started off on the wrong foot. They had overbooked their rooms, and it was only luck that my husband and I arrived in time to get the last room. We were driving north from Orlando, and the fact that we could have been without a room really concerns me. Finding the hotel was difficult as they appear to be right off the highway on a map, but […] every set of directions we could find took us on the most round-about route. They needed more information about how to get to them somewhere that would have helped us avoid driving 25 minutes off the highway to get to them. The room we had was on the second floor, which was not easy to find out how to get to. Once we got there, we found a room that was clean and serviceable, but no more. The beds were so broken, that even though they were queens, my husband and I had to hold on to each other to not roll off as they sloped to each side severely. I needed to use the internet, and the way they have their wi-fi set up, I had difficulty getting to certain websites as it kept defaulting back to their pop-up timer. I found this visit absolutely average. I wouldn't recommend the hotel though because it was difficult to get to from the highway, had a strange wi-fi setup that interfered with my ability to take care of my business, and provided only the exact minimum expected in comfort and cleanliness. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Liked that we could walk to subway for supper, Friendly atmosphere, clean room. comfortable bed.

Genuine Hotels.com guest review

I had never stayed at a Quality Inn before and booked two different ones on this trip. Both were clean, well cared for, friendly, and fully as comfortable as other places which cost considerably more. I was very pleasantly surprised, and will definitely book here again. The location was my primary reason for booking here, but the comfort and cleanliness […] with bring me back for certain. Read more

Genuine Expedia guest review

Polite management at the fron desk - well maintained and clean room. Not new - but as nice as many brand new with upgraded amminities. Very nice bedding - not the ugly printed ones that are suspect of never being cleaned - but fresh and clean ones. Would stay again.

Genuine Hotels.com guest review

I can always count on this place to be just what I expect. The operators of the hotel, an older couple I beleive to be of Northern European origin, Are ALWAYS freindly and polite. the rooms are always clean, neat, and in good repair. I beleive we have stayed there about five times.

Genuine Hotels.com guest review

This hotel is old and pretty grungy. We had a non-smoking room, too bad the hallway and staircases weren't smoke free. The stench of cigarette smoke coming from the other end of the hall permeated the hallway and could be smelt even ten feet into the room with the door closed! When getting ready to sleep we found that several spiders had taken up residence […] in one of the beds. Needless to say we had to strip the second bed and make sure it wasn't also occupied before trying to sleep. The noise level from outside with car doors slamming, people talking at all hours and traffic was pretty bad. I could hear each time any door down the hall or on the first floor was opened or closed. Needless to say we didn’t get much sleep and we’re not light sleepers. I will not stay here again and would definitely NOT recommend it. Read more

Genuine Hotels.com guest review

Everything was great. The hotel does appear to be a little older, but everything was clean and we had no problems.

Genuine Expedia guest review

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Genuine Hotels.com guest review

As a stopover on our trip from Florida back to Ohio, this motel served well. We appreciated the in-room refrigerator since we were transporting food. The breakfast was nothing outstanding, but had plenty of variety and enough to meet most appetites. We liked the heat/AC controls that allowed us to set a target temperature rather than just the "warm-cool" […] dial one sees in a lot of motels. The beds were harder than what we have a home and might be uncomfortable for those who need a softer surface, but the room was comfortable and clean overall. Read more

Genuine Hotels.com guest review

We had an enjoyable two night stay at this hotel. The room was HUGE and a great value for the price. The manager was very friendly and helpful, and there was a good breakfast both mornings. They do have internet, but the connection speed is not as good as a McDonalds or Starbucks.

Genuine Hotels.com guest review

The owners will bend over backwards to make sure you enjoy your stay. Very quiet and clean.

Genuine Hotels.com guest review

Very satisfied-stopped for the night on our way to Florida. Much better than most of the others we have stayed in. Rebooked same hotel for the return trip home.

Genuine Hotels.com guest review

The hotel was less than "Quality". The breakfast was very basic, they say eggs but it's boiled eggs, no fruit etc. The SMOKING rooms were less than expensive than NON-SMOKING. Rooms were not too dirty, the internet was spotty sometimes. Overall, it was OK.

Genuine Hotels.com guest review

Have stayed at several of the hotels in direct proximity to this Quality Inn and believe this is the best value. Had room on 2nd floor with indoor corridors. Room was clean and as well equipped as others. Not a new hotel but certainly adequate for business travel. Better value than newer hotels in area, and essentially equivalent.

Genuine Hotels.com guest review

Overall not a bad place to stay. The towels were rough and scratchy and only two bath towels in the room. Otherwise fairly comfortable for a quick overnight stay.

Genuine Hotels.com guest review

Staff was nice and helpful - the rooms were clean and for the price, I thought it was a good deal.

Genuine Hotels.com guest review

Receptionist was difficult to understand, not impressed with security, north door unlocked all times

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was very clean with comfortable beds. The heat and air conditioning system was updated and performed well. Location to restaurants is excellent. Access to the second floor was by stair, and the coffee machine was missing the pot, but I don't drink coffee so I had no problem. Friendly front desk help completed a pleasant visit.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review