Howard Johnson Billings - Billings

I was not very happy, had to ask twice for toilet paper and fresh towels for our room, internet would not work in my room, had to go to lobby where everyone saw my business.

Genuine Hotels.com guest review

Quiet at night and a helpfull staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was dirty, trash on floor and in the drawer. Heater didn't work until I put it on 86, than it kicked on and almost cooked us. Pool was gross, very dirty. Floaties all over. The breakfast was awful. Coffee was very weak and the juice was not drinkable. The rest of the food was dried out and gross. I was very disappointed with most everything […] with this trip, we won't stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the water slide and pool where fun but there was mold on the stairs to the waterslide and there was mold in the rooms too. and the front desk was very rude when we confronted them about this and would not let us talk to the manager. overall I will never use this howard Johnson again

Genuine Hotels.com guest review

We have staid here before and love it but this stay was a nightmare. We found many things in our room from people who staid there before even something like a pill or piece of candy in the bedding which makes me think it wasn't changed. Someone puked in the hall and they were informed by multiple people and it wasn't cleaned until afternoon of the next […] day. Kept having to go to the desk to get keys redone because they would stop working and others were having the same trouble.The desk clerk was rude. Our room was also double booked and luckily they had another room to move one of us to. One of the walls in the bathroom must have been destroyed at one time and it was a really patchy job of fixing it and made it look horrid like you were staying in a run down place not a decent hotel. We have staid here many times but this was horrid. I would normally recomend it but no sure about it now because not sure why it was so horrible this time. I can understand computer problems but when everything else was horrible too. Some kind of management has went down hill and fast cause we just stayed there about 2-3 weeks before. Read more

Genuine Hotels.com guest review

Will never stay here again! Staff very rude, threatening. Filed a complaint and refused to take it. Went to a different motel for rest of time in Billings.

Genuine Hotels.com guest review

The owner and staff could use some work in customer service and relations. The breakfast was below normal. Most of the pasteries and bisquicks were old and dry. When pay cheap, you get cheap.

Genuine Hotels.com guest review

Great for the price!! Water was a bit chilly every morning....cold showers aren't fun at all!!

Genuine Hotels.com guest review

Understaffed front desk, I waited 20min before I got service. It didn't help that the receptionist took a call personal on her iphone while helping guests. Very small room, the "closet" is a bar over the night stand. I don't need a large room to be comfortable, but it was difficult to move around the room.

Genuine Hotels.com guest review

Budget rate, single room, blue collar working stiff, Winter season. Would really appreciate an extra blanket in the closet...or at least a heavy bed spread. Instead of the polyester banner that makes you think a bed spread is present. Wall heat and air seemed inadequate. Single room has no fridge or MW. TV remote did not work, quick exchange fixed that. Provided […] sleep and good wi fi connection for work / business. Read more

Genuine Hotels.com guest review

For convenience and price best in town, has a nice pool with a slide great breakfast! Only thing wrong was size of one queen bed room was very very small very nice but small

Genuine Hotels.com guest review

the room was quiet and good for the price. The only problem was that there were some noisy parties in surrounding rooms till about 11 PM.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My kids has had the pleasure of staying in many hotels in several countries, and by far this one is the one they have enjoyed the most.... Great for kids!!!! When we arrived the front desk staff customer service was far from stellar.... My expectation in customer service is very high being that I work in the field and know the first impression is the […] most memorable. The hotel cleanliness were not up to expectation, but one night I guess the Manager came in and all of a sudden the place was being cleaned. He came to the pool to see how everyone was doing ( guest) I saw an immediate improvement if the place.... If the place looked like it did once he showed up when I arrived my impression would've been great. So I go to check out, the lady tell me she need my credit card cause I have a remaining balance. How is that possible when I booked my room through hotel.com........ Read more

Genuine Hotels.com guest review

A good one night stay. Small room, but comfortable.

Genuine Hotels.com guest review

It was an ok hotel... Smoking room was good... Major down fall was that there wasnt a fridge in the room. BIG disappointment!!!

Genuine Hotels.com guest review

the manager on duty was very cold, not a personality for customer service. then my hallway smelled like marijuana every night... not cool. wont be staying there again. the girl that worked the desk at night was nice, so I guess there was one positive.

Genuine Hotels.com guest review

My kids love the water slide. The breakfast was great.

Genuine Expedia guest review

It was just me and the room was small, comfortable and clean.

Genuine Hotels.com guest review

The walls and gross stuff on them, there was throw up on the floor in the bathroom, the toilet didn't work, the bathroom door was coming apart, and the door wouldn't lock. The staff did come promptly and fix everything so that was good. My kids were looking forward to using the waterslide, only to find out that it costs. It was only 1.50 a child, but […] still. We had to talk pretty hard to get them to not charge us that fee seeing as we had so many problems with the room. We will not be staying there again. Read more

Genuine Expedia guest review

staff was excellent and pool with waterslide was awesome. Our family loved it. we have stayed multiple times and never had a problem.

Genuine Hotels.com guest review

The pool and hot tub were wonderful. The pool was much warmer then most hotel pools.

Genuine Expedia guest review

Rooms could use an update. Carpet has wrinkles in it. Dust and dirt in the corners. We had to have maintenance come and replace both the phone and TV remote. It required us having to ask the front desk two times before they came.

Genuine Hotels.com guest review

Motel charged an additional $1.50 per person to use the water slide even though we had already rented a room. Motel could use some updates. Breakfast was very good and the people were very friendly

Genuine Expedia guest review

This is our second stay there. They have a 1:00 check in time which is awesome and the breakfast was adequate. The service was excellent. The only problem was the amount of chlorine in the pool made it hard to even sit in there too long.

Genuine Hotels.com guest review

It was a good stay we had a great time there.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not pleased. The first room I was given someone else was occupying it. The second room was extremely small and had no heat!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room part of the ceiling had fallen off, the carpet was stained and the bathroom floor was stained. Time to do some remodeling!! But for the amount it cost us to stay there I won't complain..The staff was very friendly upon arrival and departure. So all in all not a bad experience but if you are looking for 5 star this is definetly not the place […] to stay until they do some remodeling!! Read more

Genuine Expedia guest review

bath rooms had broken and moldy tiles. had to change rooms cuz dirty sheets in first room!

Genuine Hotels.com guest review

The staff in this hotel are polite, and everything you should expect. Helpful, smiling, just great. The pool is disgusting! They have an awesome place for a lot of fun. When you walk into the pool area it smells like a pond. Ya know-that black mud stinky smell? The water is green. The hot water areas are even worse. The metal steps to the slide have […] green slimy moss growing where peoples feet haven't cleaned it off-yes algae is growing! The floors are in desperate need of cleaning in every area we could see in the hotel-rooms need carpet cleaners to come in-common areas-and pool cement just needs pressure washed. The rooms are in desperate need of maintenance and cleaning. Yes, there was hair in the tub. There is no pride of ownership in this hotel. Where is the owner? I would never recommend staying here and feel embarrassed that we did. Sad-good potential lost. Read more

Genuine Hotels.com guest review

Small room, but otherwise clean, friendly staff. Continental breakfast had a good variety of food

Genuine Hotels.com guest review

I have stayed in 30 Hotels in the last 3 months and can honestly say the was the worst experience. It was filthy and very unsafe. The secured doors were never locked. My socks were turned black with one walk across my room floor. The room had a terrible odor and no soap was provided. The beds were awful and the heating was terrible. I will never stay […] in this hotel again and probably not choose Howard Johnson. Read more

Genuine Hotels.com guest review

The daytime manager was the rudest person I have ever met in the service industry. While I was checking in, she yelled at the cleaning staff. this was right in front of guest's. She also chewed out another guest about using the pool. If I was the owner, I would have fired her in the spot.

Genuine Hotels.com guest review

Has a waterslide I thought awesome for the kids, but beware there is an extra charge each day for each and every person to use the waterslide, we couldn't just buy one to go with our daugther who is almost 3. Staff was unfriendly. Our remote in the room didn't work finally got a new one the following day after they said theat they would be right up […] wih one on our first day. My husbnd had to program it. Read more

Genuine Hotels.com guest review

It was very clean and comfortable. Staff were great and my family friends and I had a lot of fun in the pool and on the water slide. The cost was 5.00 more then staying a lower end motel in town so great price for the quality.

Genuine Hotels.com guest review

Their carpet had sticky stuff on it. Several nail holes in the wall.

Genuine Expedia guest review

My favorite part about staying here is the pool and waterslide. The room was comfortable but snug. My only real complaint is that the pillows are insufficient. Too small and too thin. I brought my own pillow and slept great.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My room was very loud and in moderate repair, having a broken bathroom door and key swiper that did not work very well and required several minutes to get the into the room each time I returned. The staff was not friendly in person or over the phone. My credit card was charged twice and I was rudely mumbled at when I called to request that be corrected. […] Will not use again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Two Thumbs Up!!! :-)

Genuine Hotels.com guest review

I don't usually give negative reviews for hotels, but this one was one of the worst I have ever stayed in. I had to stand in line for 25 minutes just to check in. The front desk persons were more concerned about their smoke break than getting me my room and even told me how bad they needed their smoke break. I didn't get checked in until the hotel owners […] showed up with their 4 small children running around in the lobby and behind the desk. I didn't mind that so much because I have a 2 year old myself so I understand; however, they were also in the back of the check-in counters and distracting their parents while checking me in. Owners seemed friendly though. It costs an extra $1.50 per person to ride the waterslide which was not disclosed when I made the reservation. The pool looked dirty and there were rocks in the bottom of the hot tubs. There were some scary individuals in the hallway all night then the next morning one of the rooms 2 doors down from us was shredded like someone had tried to break in during the night. When I have my two year old with me I don't want to stay someplace I don't feel safe and I did not feel safe in this hotel AT ALL. PROS: room was fairly clean, rates were okay, it had a pool, 2 hot tubs, and a waterslide for my 2 year old, and beds weren't too bad. Will probably never stay there again. Read more

Genuine Hotels.com guest review

Customer service was bad nobody knew what they were doing. The pool had so much chlorine in it, it was awful. The whole hotel smelled like smoke even though it was supposed to be non-smoking.The hotel needed to be updated badly. The heater did not work either. To top it off I got charged for the room twice. I will never stay here again.

Genuine Hotels.com guest review

The hotel was ok, had issues checking in and getting a clean room, but finished well.

Genuine Expedia guest review

Okay and the price was right. Stayed two nights and no room cleaning after the first night. Did get fresh towels though.

Genuine Hotels.com guest review

Check in was easy and the staff was friendly, only complaint was the internet was very messed up kept losing signel and called the technical support and was advised that access points were very old and needed to be replaced.

Genuine Expedia guest review