very goodGenuine Hotels.com guest review
"Not A Great Experience"
Stayed 4 nights... Only 3 mornings did I have hot water! I am not one to leave bad reviews, but between the hot water issue and total lack of sympathy, I would not stay at this hotel again.Genuine Hotels.com guest review
Great & helpful staff!! Bed comfortable but comforters seemed old ! Bathtub not real clean plus took long time for hot water!Genuine Hotels.com guest review
Definitely recommend this hotel. Rooms were clean , room service is goodGenuine Hotels.com guest review
"Clean room, friendly staff, AAA+++"
Very clean, friendly staff, and nice breakfasts.Genuine Hotels.com guest review
"Functional at Best"
Room was tired but functional. Showerhead screamed like a banshee when I took showers. Breakfast included was nice but eggs almost made me sick later in the morning. Good internet... included. Staff was distracted socially and seemed inconvenienced to provide attentive service. Again, they were just functional and going through the motions... as is […] the hotel. Read moreGenuine Hotels.com guest review
Very clean room, had a nice stayGenuine Hotels.com guest review
"VERY NICE ROOM - COURTEOUS STAFF"
ENJOYED FINDING A ROOM WITH TWO BEDS AND A BATH TUB RATHER THAN JUST A SHOWERGenuine Expedia guest review
Checking in took 20 minutes, there were only 2 people ahead of me. There was some guy, maybe a boyfriend, distracting the front desk lady. Otherwise everything else was okay considering the price.Genuine Expedia guest review
The stay was fine. Typical breakfast.Genuine Hotels.com guest review
It was comfortable and clean . The service was very goodGenuine Hotels.com guest review
"Very pleasant stay!"
Everything was great, the only issue I had was a woman from house keeping just walked in the room on two separate occasions without knocking or anything. Good thing I was decent at those times!Genuine Hotels.com guest review
"convenient for work/restaurants"
Great staff, newly renovated, wish there was a poolGenuine Hotels.com guest review
I work for a nonprofit and it was nice to save money while not sacrificing comfort. This is just as nice as some of the pricier hotels in the same area. I enjoyed the business room because I was able to print documents from a meeting to take to my room to review. I even had time to get in a workout!!!Genuine Hotels.com guest review
"Close to North Point Mall"
We chose Comfort Inn due to its close proximity to North Point Mall. The location was perfect for our trip to American Girl in the mall. We also chose Comfort Inn because they offer adjoining rooms. However, when we arrived we were unable to get adjoining rooms despite having requested one during the hotel booking process. Kids were disappointed there […] was no pool, too. Read moreGenuine Hotels.com guest review
"Great stay in Georgia"
Great location, super clean n the hospitality was excellent.Genuine Hotels.com guest review
I had to change rooms because mine had a very bad odor. Room 214 Changed me to room 217 and that was somewhat better. The side door leading into the hotel was ajar and would not shut, therefore anybody off the street could walk in.Genuine Hotels.com guest review
Hotel room was very clean and beds very comfortable. break feast had a lot to be desired. I am lactose intolerant and eggs they had for breakfast had cheese on them. only could eat only eat the fruit.Genuine Hotels.com guest review
I enjoyed my stay. The staff was friendly and efficient. The breakfast was one of the best I have encountered at a hotel. Location was perfect -- lots of nearby restaurants and easy access to Highway 400.Genuine Hotels.com guest review
I expect more out of a hotel that cost $140 per night.Genuine Hotels.com guest review
"Nice and convenient"
Nice hotel and room but it's not for a light sleeper. I would stay there again, but its not my first choice for the area.Genuine Expedia guest review
Beds were comfortable, check-in was smooth, and hotel was clean.Genuine Hotels.com guest review
Wonderful place to stay, very clean and staffs are very professional! Close to major highway and lots of restaurants around !Genuine Expedia guest review
The bed was very comfortable and with a rugby team staying I was expecting a lot of noise in the halls, but we slept great!!Genuine Hotels.com guest review
Very quite staff really hopeful room was really cleanGenuine Expedia guest review
"Ok I guess"
Wasn't that great. Been in nicerGenuine Hotels.com guest review
Convenient and pleasantGenuine Hotels.com guest review
"Beds so comfortable, I made a fort"
Great hotel and staff. Clean and close to everything. Would stay there again if given the chanceGenuine Hotels.com guest review
"Would definitely stay here again"
My family and I had two rooms and they were clean and well maintained. The front desk staff were very friendly and helpful, the breakfasts were substantial and delicious and the noise factor was not a problem. The location was perfect for our needs. Would definitely recommend this Comfort Inn.Genuine Hotels.com guest review
I liked the hotel. I will say I had no WiFi signal at all the last 2.5 days there, that is a huge deal. The sheets made me itchy. Might have been strong detergent. No bed bugs. Friendly staff.Genuine Hotels.com guest review
It was overall a nice room, but the price was a little high compared to others.Genuine Hotels.com guest review
Nice hotel, good locationGenuine Hotels.com guest review
"Good room, horrible service"
I made the reservation and paid for it online through Hotels.com . My husband is the one that got to Comfort Inn first, so he checked in. The gal that checked him in was a new employee on a Saturday night. She ended up charging his credit card TWICE on top of the charge that we had through Hotels.com. She had to wait for the manager to come in for the […] night to do anything. After several hours we received a call up to the room to tell us that the charges had been reversed. We didn't receive any confirmation of this happening. Almost a week later and all that's showing through our online banking are the two additional debits from Comfort Inn, plus the Hotels.com charge. There is NOT a credit showing. When my husband called, he had to wait for the general manager to call him back. When this woman finally did call, she was rude, hateful and no help at all. It wasn't the mix up that happened that made it so we never go back. It is the way the GM treated my husband on the phone. She was sure to imply that they didn't need our business anyway. Aside from being charged THREE times for the room, their ice machines didn't work, the floors at the breakfast area were sticky and we were treated with disrespect. It's unfortunate because we thought it was a convenient location for a one night get away for the two of us. Read moreGenuine Hotels.com guest review
"Great price, great location"
I truly enjoyed my stay, the staff was great and you can not get any better than that location. The room was very clean and spacious, I would stay here again!!!!Genuine Hotels.com guest review
"The best ace on earth!!!"
The rooms were emaculate!! Spacious, comfortable and overall, relaxing. I love this place!!Genuine Hotels.com guest review
"Great location on Windward"
Convenient to local businesses and shopping.Genuine Hotels.com guest review
I had to stay at this hotel because of the weather, Atlanta snowstorm!! It was a nice hotel, but the bed was a little too hard. I was sore for a couple days afterward.Genuine Hotels.com guest review
Nice room. The stairway was very dirty. I stayed Mon to Fri and the same clumps of mud and dirt were in the hallway all week. Otherwise you can tell things are new and remodeled. I would stay here again.Genuine Hotels.com guest review
"Old property that needs attention."
I will admit that the first impression was good but that was quickly spoiled by the condition of the rooms bathtub. There was a stain on the bottom of the tub that was ugly and then the silicone around the soap dish was dirty, peeling and nothing happened when I told the staff. They cleaned the tub and put down an adhesive mat on the tub but neglected […] to clean up the soap dish. Read moreGenuine Hotels.com guest review
04/17/15 MizzBrown2u New York City, New York
We checked in and checked out within 2 hours. While my SEVEN month old baby slept on the bed (which appeared at first glance to be clean) I noticed something crawling on the white duvet. I thought it was a spider upon closer inspection I could not identify the bug but felt a heightened sense of concern. I picked the insect up in an ice bucket liner and ran to the front desk. The lady confirmed it was a BED BUG, when I googled a photo I confirmed this as well. I swear I almost ripped my hair out we promptly left the hotel. My advice: pull back the linens and inspect THOROUGHLY!! luckily we weren't bitten. The lady at the front desk stated it was an adult bed bug and it didn't have blood as yet! GROSS! The GM sent me a very condescending email stating the hotel was bed bug free...yeah right.
"Need to fire the lady at front desk"
01/14/15 RandyH001 Cleveland
I never made it to the room. I walked in & ask for a room and was told $140. a night and I asked for a discount due to being a diamond member. The lady looked at me like I was crazy and told me my being a diamond member didn't mean crap, that I could get out. No problem, I drove down to exit 8 and got a much nicer room for less money at the comfort suites Any person that lets this lady deal with the general public is making a big mistake.
"Nice and Comfy"
12/20/14 TheJohnsonsinPC Panama City, Florida, United States
We were passing through the Alpharetta area for an overnight trip to see a Falcons game at the Georgia Dome and didn't want to stay downtown. I booked this hotel on Orbitz & arrived 20 minutes later. The first room I was assigned was actually occupied.... LUCKILY that guest wasn't in the room..... So, my husband proceeded to go back downstairs where the clerk was very apologetic. Our new room was much better. The beds were super comfy & clean and were QUEEN size NOT double THANK GOODNESS. The only complaint we had was that the bathroom floors weren't cleaned good enough, there was hair behind the toilets and the bathroom sink didn't drain well. Otherwise we enjoyed our quick trip and will definitely stay again if we are in the area!
"Not bad at all"
11/08/14 Steve B Rincon, Georgia
This place was very nice. The front desk person was great at check in. I found the room to be clean and well maintained. This was not a fancy place by any means but nice enough that I would come back. The location is good and there is plenty of shopping and dining in the area.
"I was very pleased with everthing about my stay."
When you are away from home, You hope to have a nice place to sleep.To be refreshed for your next day.I can say I was very pleased to be able to do just that.Everyone was helpful and I found I was close, to alot of surrounding resteraunts and stores of every kind.perfect location.Need I say more.Thank you,
"Nice newer property in Alpharetta"
09/23/14 Zcolby Boise, Idaho, USA
I had a great stay here while in town on a business trip. It's a newer property, so it features the latest Choice Hotels layout and furnishings. It was clean, comfortable, quiet and convenient. Some complain about the lack of a pool, but I rarely utilize them, so it wasn't an issue for me. Business travelers and those not looking for a pool should be satisfied by this property.
08/15/14 Chris L Troy
I didn't book the hotel, my boss did. I didn't expect too much. I can say the breakfast is best part. I know it's not a 5 star but still I was very happy with breakfast. It was hot breakfast. Other than that, the service is good and quiet nice hotel.
07/26/14 Lynn A Eastman
The staff was really friendly and quick with check in. The room was clean and the beds were comfortable. We had a very nice stay at this hotel. The only things we did not like was there was no pool and the breakfast area was right in front of the front desk at the front door.
"Great Service, Clean and Newly renovated make it a great value."
05/28/14 SSV L
I stayed here for a week in early May and this is a great hotel. All rooms were renovated here and service was perfect. The staff is friendly and this is in a great location. I would recommend this hotel to anyone based on my experience!!!
04/09/14 Erich M Syracuse, New York, United States
I have to say I was pleasantly surprised with the comfort of this hotel! There were a couple of things that could have been better, but all in all, I think the hotel was extremely comfortable, and was a great value.
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