All hotels in Alpharetta, Georgia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here5455 Windward Parkway West, Alpharetta, GA, 30004, United States of America, ‏‎855-239-9246
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3.9 / 5Good

Score breakdown (from 49 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    4.5
4.0 / 5Excellent
"good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good
Genuine Hotels.com guest review
2 night trip with friends Jan 1, 2015
Raghuveergupta
US
2.0 / 5Fair
"Not A Great Experience"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed 4 nights... Only 3 mornings did I have hot water! I am not one to leave bad reviews, but between the hot water issue and total lack of sympathy, I would not stay at this hotel again.
Genuine Hotels.com guest review
4 night business trip Dec 8, 2014
Kristin
US
3.0 / 5Good
"Night sway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great & helpful staff!! Bed comfortable but comforters seemed old ! Bathtub not real clean plus took long time for hot water!
Genuine Hotels.com guest review
1 night business trip Dec 10, 2014
Debbie
US
5.0 / 5Outstanding
"Visiting Friends"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Definitely recommend this hotel. Rooms were clean , room service is good
Genuine Hotels.com guest review
3 night family trip Dec 4, 2014
krishna
US
5.0 / 5Outstanding
"Clean room, friendly staff, AAA+++"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, friendly staff, and nice breakfasts.
Genuine Hotels.com guest review
2 night business trip Dec 4, 2014
Edward
US
3.0 / 5Good
"Functional at Best"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room was tired but functional. Showerhead screamed like a banshee when I took showers. Breakfast included was nice but eggs almost made me sick later in the morning. Good internet... included. Staff was distracted socially and seemed inconvenienced to provide attentive service. Again, they were just functional and going through the motions... as is the hotel.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
Eric
US
5.0 / 5Outstanding
"Very clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean room, had a nice stay
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
Edward
US
5.0 / 5Outstanding
"VERY NICE ROOM - COURTEOUS STAFF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ENJOYED FINDING A ROOM WITH TWO BEDS AND A BATH TUB RATHER THAN JUST A SHOWER
Genuine Expedia guest review
Other trip Nov 24, 2014
BECKY
US
3.0 / 5Good
"Just ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Checking in took 20 minutes, there were only 2 people ahead of me. There was some guy, maybe a boyfriend, distracting the front desk lady. Otherwise everything else was okay considering the price.
Genuine Expedia guest review
Other trip Nov 20, 2014
Marco
US
4.0 / 5Excellent
"Travel stop"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The stay was fine. Typical breakfast.
Genuine Hotels.com guest review
1 night family trip Oct 21, 2014
A Traveler
US
4.0 / 5Excellent
"Peaceful Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was comfortable and clean . The service was very good
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Angela
US
4.0 / 5Excellent
"Very pleasant stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great, the only issue I had was a woman from house keeping just walked in the room on two separate occasions without knocking or anything. Good thing I was decent at those times!
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Ray
US
5.0 / 5Outstanding
"convenient for work/restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great staff, newly renovated, wish there was a pool
Genuine Hotels.com guest review
2 night trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great Choice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I work for a nonprofit and it was nice to save money while not sacrificing comfort. This is just as nice as some of the pricier hotels in the same area. I enjoyed the business room because I was able to print documents from a meeting to take to my room to review. I even had time to get in a workout!!!
Genuine Hotels.com guest review
2 night business trip Sep 15, 2014
Triffany
US
3.0 / 5Good
"Close to North Point Mall"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We chose Comfort Inn due to its close proximity to North Point Mall. The location was perfect for our trip to American Girl in the mall. We also chose Comfort Inn because they offer adjoining rooms. However, when we arrived we were unable to get adjoining rooms despite having requested one during the hotel booking process. Kids were disappointed there was no pool, too.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay in Georgia"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, super clean n the hospitality was excellent.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2014
tamika
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
I had to change rooms because mine had a very bad odor. Room 214 Changed me to room 217 and that was somewhat better. The side door leading into the hotel was ajar and would not shut, therefore anybody off the street could walk in.
Genuine Hotels.com guest review
2 night trip Jul 28, 2014
Kasey DeFore
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel room was very clean and beds very comfortable. break feast had a lot to be desired. I am lactose intolerant and eggs they had for breakfast had cheese on them. only could eat only eat the fruit.
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
sam
US
4.0 / 5Excellent
"Will return"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I enjoyed my stay. The staff was friendly and efficient. The breakfast was one of the best I have encountered at a hotel. Location was perfect -- lots of nearby restaurants and easy access to Highway 400.
Genuine Hotels.com guest review
3 night business trip Jun 19, 2014
A Traveler
US
2.0 / 5Fair
"Overpriced"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
I expect more out of a hotel that cost $140 per night.
Genuine Hotels.com guest review
1 night business trip Jun 24, 2014
A Traveler
US
3.0 / 5Good
"Nice and convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel and room but it's not for a light sleeper. I would stay there again, but its not my first choice for the area.
Genuine Expedia guest review
Other trip Jun 26, 2014
Jason
US
5.0 / 5Outstanding
"Alpharetta, GA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beds were comfortable, check-in was smooth, and hotel was clean.
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful place to stay, very clean and staffs are very professional! Close to major highway and lots of restaurants around !
Genuine Expedia guest review
Other trip Jun 11, 2014
Sunny
US
5.0 / 5Outstanding
"Graduation Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The bed was very comfortable and with a rugby team staying I was expecting a lot of noise in the halls, but we slept great!!
Genuine Hotels.com guest review
1 night trip May 24, 2014
Rita Szweda
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very quite staff really hopeful room was really clean
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
US
2.0 / 5Fair
"Ok I guess"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Wasn't that great. Been in nicer
Genuine Hotels.com guest review
2 night business trip May 13, 2014
Mike
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Convenient and pleasant
Genuine Hotels.com guest review
1 night business trip May 6, 2014
M
US
5.0 / 5Outstanding
"Beds so comfortable, I made a fort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel and staff. Clean and close to everything. Would stay there again if given the chance
Genuine Hotels.com guest review
1 night business trip May 6, 2014
Donald
US
5.0 / 5Outstanding
"Would definitely stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family and I had two rooms and they were clean and well maintained. The front desk staff were very friendly and helpful, the breakfasts were substantial and delicious and the noise factor was not a problem. The location was perfect for our needs. Would definitely recommend this Comfort Inn.
Genuine Hotels.com guest review
2 night trip Apr 15, 2014
Nana
US
4.0 / 5Excellent
"Decent"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I liked the hotel. I will say I had no WiFi signal at all the last 2.5 days there, that is a huge deal. The sheets made me itchy. Might have been strong detergent. No bed bugs. Friendly staff.
Genuine Hotels.com guest review
4 night business trip Mar 26, 2014
Melissa
US
4.0 / 5Excellent
"Satification"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was overall a nice room, but the price was a little high compared to others.
Genuine Hotels.com guest review
1 night trip Mar 27, 2014
Sarah
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel, good location
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
Bill
US
2.0 / 5Fair
"Good room, horrible service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I made the reservation and paid for it online through Hotels.com . My husband is the one that got to Comfort Inn first, so he checked in. The gal that checked him in was a new employee on a Saturday night. She ended up charging his credit card TWICE on top of the charge that we had through Hotels.com. She had to wait for the manager to come in for the night to do anything. After several hours we received a call up to the room to tell us that the charges had been reversed. We didn't receive any confirmation of this happening. Almost a week later and all that's showing through our online banking are the two additional debits from Comfort Inn, plus the Hotels.com charge. There is NOT a credit showing. When my husband called, he had to wait for the general manager to call him back. When this woman finally did call, she was rude, hateful and no help at all. It wasn't the mix up that happened that made it so we never go back. It is the way the GM treated my husband on the phone. She was sure to imply that they didn't need our business anyway. Aside from being charged THREE times for the room, their ice machines didn't work, the floors at the breakfast area were sticky and we were treated with disrespect. It's unfortunate because we thought it was a convenient location for a one night get away for the two of us.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2014
Stephanie King
US
3.0 / 5Good
"Great price, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I truly enjoyed my stay, the staff was great and you can not get any better than that location. The room was very clean and spacious, I would stay here again!!!!
Genuine Hotels.com guest review
1 night business trip Feb 18, 2014
Aimee Muyres
US
5.0 / 5Outstanding
"The best ace on earth!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were emaculate!! Spacious, comfortable and overall, relaxing. I love this place!!
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
MeAnn Yu
US
4.0 / 5Excellent
"Great location on Windward"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient to local businesses and shopping.
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
A Traveler
US
4.0 / 5Excellent
"Hard bed!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had to stay at this hotel because of the weather, Atlanta snowstorm!! It was a nice hotel, but the bed was a little too hard. I was sore for a couple days afterward.
Genuine Hotels.com guest review
1 night business trip Jan 30, 2014
Ann
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice room. The stairway was very dirty. I stayed Mon to Fri and the same clumps of mud and dirt were in the hallway all week. Otherwise you can tell things are new and remodeled. I would stay here again.
Genuine Hotels.com guest review
5 night trip Jan 20, 2014
Buisness Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Old property that needs attention."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I will admit that the first impression was good but that was quickly spoiled by the condition of the rooms bathtub. There was a stain on the bottom of the tub that was ugly and then the silicone around the soap dish was dirty, peeling and nothing happened when I told the staff. They cleaned the tub and put down an adhesive mat on the tub but neglected to clean up the soap dish.
Genuine Hotels.com guest review
2 night business trip Mar 17, 2015
Tony
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Aug 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Jul 18, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Jul 7, 2014
p
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Jun 23, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Mar 17, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Feb 17, 2014
brandon
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
Alejandro
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
A Traveler
JP

TripAdvisor reviews for Comfort Inn

Overall rating:Based on 38 traveler reviews

Most recent traveler reviews:

Overall Rating
"Need to fire the lady at front desk"
01/14/15 RandyH001 Cleveland
I never made it to the room. I walked in & ask for a room and was told $140. a night and I asked for a discount due to being a diamond member. The lady looked at me like I was crazy and told me my being a diamond member didn't mean crap, that I could get out. No problem, I drove down to exit 8 and got a much nicer room for less money at the comfort suites😏 Any person that lets this lady deal with the general public is making a big mistake.
Overall Rating
"Nice and Comfy"
12/20/14 TheJohnsonsinPC Panama City, Florida, United States
We were passing through the Alpharetta area for an overnight trip to see a Falcons game at the Georgia Dome and didn't want to stay downtown. I booked this hotel on Orbitz & arrived 20 minutes later. The first room I was assigned was actually occupied.... LUCKILY that guest wasn't in the room..... So, my husband proceeded to go back downstairs where the clerk was very apologetic. Our new room was much better. The beds were super comfy & clean and were QUEEN size NOT double THANK GOODNESS. The only complaint we had was that the bathroom floors weren't cleaned good enough, there was hair behind the toilets and the bathroom sink didn't drain well. Otherwise we enjoyed our quick trip and will definitely stay again if we are in the area!
Overall Rating
"Not bad at all"
11/08/14 Steve B Rincon, Georgia
This place was very nice. The front desk person was great at check in. I found the room to be clean and well maintained. This was not a fancy place by any means but nice enough that I would come back. The location is good and there is plenty of shopping and dining in the area.
Overall Rating
"I was very pleased with everthing about my stay."
10/29/14 Strawberryfrecklty
When you are away from home, You hope to have a nice place to sleep.To be refreshed for your next day.I can say I was very pleased to be able to do just that.Everyone was helpful and I found I was close, to alot of surrounding resteraunts and stores of every kind.perfect location.Need I say more.Thank you,
Overall Rating
"Nice newer property in Alpharetta"
09/23/14 Zcolby Boise, Idaho, USA
I had a great stay here while in town on a business trip. It's a newer property, so it features the latest Choice Hotels layout and furnishings. It was clean, comfortable, quiet and convenient. Some complain about the lack of a pool, but I rarely utilize them, so it wasn't an issue for me. Business travelers and those not looking for a pool should be satisfied by this property.
Overall Rating
"Business Trip"
08/15/14 Chris L Troy
I didn't book the hotel, my boss did. I didn't expect too much. I can say the breakfast is best part. I know it's not a 5 star but still I was very happy with breakfast. It was hot breakfast. Other than that, the service is good and quiet nice hotel.
Overall Rating
"Baseball Weekend"
07/26/14 Lynn A Eastman
The staff was really friendly and quick with check in. The room was clean and the beds were comfortable. We had a very nice stay at this hotel. The only things we did not like was there was no pool and the breakfast area was right in front of the front desk at the front door.
Overall Rating
"Great Service, Clean and Newly renovated make it a great value."
05/28/14 SSV L
I stayed here for a week in early May and this is a great hotel. All rooms were renovated here and service was perfect. The staff is friendly and this is in a great location. I would recommend this hotel to anyone based on my experience!!!
Overall Rating
"Comfortable Hotel!"
04/09/14 Erich M Syracuse, New York, United States
I have to say I was pleasantly surprised with the comfort of this hotel! There were a couple of things that could have been better, but all in all, I think the hotel was extremely comfortable, and was a great value.
Overall Rating
"Great place to stay!!!!"
02/23/14 travelguru2NewYork New York
My family and I wanted to get away from our house for just 1 night. We found this hotel, it had great reviews, and it was near by. Although, it had a few small (very small) kinks, you will not be disappointed if you stay here. It was clean, staff was friendly, and the breakfast was tasty. In my opinion this hotel was much better than some of the other expensive hotels in the very same area.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews