"Adequate for my needs"
It might have been nice if they had coffee available, had curtains over the blinds to keep the light out in the morning, & been a little more welcoming at the front desk.Genuine Hotels.com guest review
Good place in new bedford for a quick stayGenuine Hotels.com guest review
This was the 3rd year that we stayed in this hotel and it was the worst. We stayed two nights. We got back to the hotel later in the evening after the first night to come back to the room not cleaned the bed not made and the dirty towels still on the bathroom floor with no new towels to replace them. Went to the front desk and was told that they don't […] have enough towels for all the rooms. They would get someone to get us towels from another room. Read moreGenuine Hotels.com guest review
"Spend a little extra and go somewhere else!"
We were looking for something simple and inexpensive for one night, close to the conference we were attending. The hotel itself has seen better days, but now has a worn, shabby appearance. Our first hint at problems should have been the dirty glass doors leading to what looked like a meeting room, right at the front desk. The room itself is a typical […] motel room at this star rating, but we didn't spend much time in the room. When we returned later and settled in for the night, we found more problems. The tile floor at the entrance needed to be mopped and the bathroom mirror still had splatter. The bed was comfortable enough, but not all the tv channels worked and the free wifi was spotty. The worst experience was the room party across the hall. We could hear and smell everything that was going on through the paper thin walls. @11 we called the front desk to complain about the noise, loud music, and banging doors. They told the occupants to turn down the music and that was it. There was so much activity in and out, we counted at least 8 people. The staff never checked again and never followed up, even though one whiff told the story. The party was allowed to continue well through the wee hours of the morning. Bottom line, if you have children or plan on sleeping, look elsewhere. Read moreGenuine Expedia guest review
Our stay was fine...while booking this hotel I was quite aware that it wasn't the Ritz Carlton. The hotel is old and needs an update, but our room seemed newly rennovated. Stay was good for me & the price was even better. I will stay again when in that area.Genuine Hotels.com guest review
The hotel is very convient and near other types of business. The hotel does need updating but it is not bad just older. I'm told they are going to be updating the hotel.Genuine Hotels.com guest review
"Bargain stay does not mean dirty stay"
I expect and prepare bargain hotel or motel to be with cheap quality furniture/fixtures or decor. BUT, not dirtiness. This place is just dirty, despite they gave me another room. Expedia should have its quality control in check.Genuine Expedia guest review
"Dirty outdated room"
Dirty towels left in bathroom. Bathroom not cleaned. Wallpaper had been painted over. Guy who checked us in didn't talk, just grunted.Genuine Expedia guest review
"Dirty outdated room"
Dirty towels left in bathroom. Bathroom not cleaned. Wallpaper had been painted over. Guy who checked us in didn't talk, just grunted.Genuine Expedia guest review
"Our New Bedford disappointment"
We found out the indoor pool was closed which was our first disappointment. Then the room was very stuffy and air conditioner did not work. The hotel clerk finally told us the manager would come down but another person came and offered us another room where the air conditioner worked. They had some leaks on the ceiling etc. and the room above us had […] people that walked alot in the room which could be heard easily by us....so ask for second floor room!Interestingly when we checked out they didn't have us in the right room. Read moreGenuine Expedia guest review
"Dirty and disgusting"
Filthy carpets, sheets looked like they were never changed. This is the worst and most disgusting place I ever stayed in. Even the bathroom was uncleaned from previous occupant. Avoid this nasty place which is little more then a flop house.Genuine Hotels.com guest review
"Weekend quick stay"
A serviceable, well priced hotel. Concierge was expecting us, although our check in was late.Genuine Expedia guest review
"2-night stay for festival"
Dirty facecloths stuffed behind shower curtain; no clean ones provided. Only two paper cups, no waste basket in main room, though one in bathroom. No tissues in bathroom container for them. Television didn't work most of the time. Pillows so thick one had to practically sleep sitting up; inferior quality, i.e., bouncy foam. Night check-in staff ungracious, […] unfriendly, like we were bothering them by checking in. Bell on check-in desk to call staff didn't work - just had to shout hello and stand around until someone showed up. Day staff better. No amenities whatsoever relative to morning coffee; juice, etc. out of machine and very expensive. Hotel generally not very clean looking. Read moreGenuine Expedia guest review
"If you are depressed"
Do not go here! Dark brown and gold paint, room dark and dreary. The security lock on door broken. The room and bathroom was very clean and did not smell.The rest of the hotel was dark, dirty and dismal.We paid to stay here because of advertised indoor pool. It was not open because it was "too cold". We could have stayed at a less expensive place. The […] back security door was broken, needed to use plant holder to keep open, hotel key would not open it. This was the only way to get luggage in unless you walked a very long way. I am handicapped and was assured of a first floor room in email and phone call to them, prior to staying. When I arrived, was told I was on second floor. I was given a first floor room but why the switch in 3 days? Would not recommend to my worst enemy! Read moreGenuine Hotels.com guest review
"Very close to where we needed to be"
Upon arrival, it was obvious this is a very old hotel. It was dirty and smelled funny. Kind of like it used to be a smoking area, and they tried to cover it with chemicals. There was a light bulb out in the room and no remote control for the tv. The desk clerk was very accomodating as they booked us on the 2nd floor, but my mom can't handle stairs. […] He was very nice and moved us to the 1st floor. He also made sure the light bulb was replaced and we had a remote by the time we got back from dinner. Horrible pillows, no iron and a burn hole in the blanket on my bed. It was very noisy, thin walls and people up and carrying on late at night and early in the morning. It looks like they're trying to update, but doing very poor work. Beautiful new tiling in the bathroom, but the tiles were cut too short and no caulking. Had to leave the roll of toilet paper on the counter as they didn't install a paper holder. A shame because it was literally in the middle of the areas we were visiting. Very convenient, but we won't go back again. A $60/night hotel for $120/night, very disappointing. Read moreGenuine Hotels.com guest review
It was not comfortable not clean not what we ordered. If we didn't have a pet we would of left. In a word a PIT.Genuine Hotels.com guest review
if you're staying with a pet or staying during peak season, only a few of these rooms are actually renovated and once they are used up, the old rooms are booked. Ours was plain awful. The paint was peeling off the dirty bathroom walls, the supposed to be white curtain had gross unknown stains on it, there was hair and dirt on our floors, and the tub […] was backed up, so we couldn't even shower! Not to mention, everything in this non-smoking room was nicotine stained and the strong odor made everyone sick. When we told the owner who was a rude old man smoking in the lobby he said there was nothing he could do for us, besides refund the money for the room. At that point it was late at night, and the only other hotel in the area (the farefield inn) was booked for the weekend, so we we stuck in this awful room for the night. All of that, for $120! In our area, there's a five star hotel that charges that! We would never consider staying here again. Read moreGenuine Hotels.com guest review
"Not fancy, but clean and comfortable"
Nothing special, but entirely adequate. There's really nothing more to say.Genuine Expedia guest review
"A Little Disappointing"
When we arrived the desk receptionist was a little confused and it took quite a while for us to get our rooms. He gave us our keys and asked us to go and check out the room first before he completed our reservation. When we went to our room and opened the door you could smell nothing but smoke. We had reserved a non-smoking room. He then proceeded to […] look at his computer and he was able to find us a non-smoking room, This experience was a little frustrating after a long day of driving. On their website they advertise that they have a continental breakfast. Not true - no breakfast. Read moreGenuine Expedia guest review
"What a rip-off!"
Felt a bit like arriving at the Hotel California. Pool dirty and closed. Door leading out to hallway on both sides of room--glass in door so light from hallway in your eyes all night. Ironing board but no iron. Certainly not worth $120. Maybe $50.Genuine Hotels.com guest review
"Not the place if you want a lot of amenities"
We (my three kids and I) wanted a quick get away and found this location on Hotels.com. Although it had received low ratings, we tried it anyhow because of the affordability and it said it was under new management. Although the people working there were pretty nice to us (they responded to our needs for more towels and a light bulb quickly), the hotel […] unfortunately needs work. In our room (we were moved to this one because the original room was still under construction) there were no mattress pads between the mattress and the sheet. One mattress looked brand new while the other appeared to have some mold on it. The ceilings needed a coat of paint since they displayed water damage and stains. The bathroom sink clogged easily and the shower head leaked so the floor got wet. A hook on the bathroom door and a toilet paper holder would have been nice. The bathroom vent didn't work either. The furniture and the TV were pretty beat up. Although there was a pool, the photos online were not accurate. The online photos showed a pool area that was well lit with plenty of patio furniture. What we found, when they opened it, was three chaise lounge chairs and a plastic table. It echoed in the pool room and the water was freezing. I would say to folks, if you want amenities, this place wasn't it. Read moreGenuine Hotels.com guest review
This place was so creepy. There was hardly anyone else staying here. The staff was rude. They only gave us 3 towels even though we told them there were 4 people in the room. And they ran out of toilet paper and told us they had no more!!!! They told us they were sending someone to Walmart to get some and would deliver to our room. But they never showed […] up. We felt so unsafe we loaded all our luggage back in the car the 2nd day. The laundry room was out of service. Would have been better off if we had slept in the car. Do NOT stay here!! Read moreGenuine Expedia guest review
"Absolute last place"
Rooms are dirty and need serious updating. Staff was really nice its a shameGenuine Hotels.com guest review
bad customer service. run down place. no amenitiesGenuine Expedia guest review
"Better options in New Bedford!"
The New Bedford inn and suites is not a hotel I'd choose to stay in again. The condition of the property and the rooms is reminiscent of the worst highway motels and really not a place you'd want to stay if you have a choice. For the money you can do much better elsewhere!Genuine Hotels.com guest review
"Spoiled by the smell of smoke"
Our hotel room was spacious and comfortable but we were met by a noticeable smell of smoke from this Non-smoking room, also labelled as such by a sign outside the entrance door. That was very disappointing but otherwise, the room was great. The bath worked fine but lacked the usual box of Kleenex, the 2nd disappointment. We would have asked for a room […] change because of the cigarette smell but were just too tired to bother because it was borderline annoying. Read moreGenuine Expedia guest review
"good for the guys fishing /not for the family"
i didnt need much just a place to sleep,and to be safe for one nite. my party was six men fishing ,our requirements are different from a families (ladies) so we dealt with itGenuine Hotels.com guest review
They overbooked rooms. I was given a room under renovation that was dirty and the phone did not work.Genuine Hotels.com guest review
This has been the only Hotel I have stayed at for as long as I can remember in all my visits to New Bedford and it has been under so many new managements, but this is by far the worst stay ever I would never stay in that hotel again.Genuine Hotels.com guest review
The staff was nice but the location was farther than we expected and near a landfill. We are swimmers and were disappointed that the indoor pool was closed for painting. The pool will be nice when opened again. Huge place but no one was there! Luckily the town of New Beford made up for the stay.Genuine Hotels.com guest review
"The worst motel I've ever stayed in!"
I arrived very late - near midnight - I was greeted by a toothless, unshaven elder man, friendly but very disconcerting in appearance. He checked me into a room which I found was a smoke box and had not been cleaned, dirty towels on floor, unmade bed. I returned to front desk, he was not apologetic but did give me another room. That room did appear […] to have been cleaned but when I was searching for a plug I found a pile of old food containers and dirty utensils swept behind the dresser. Then in the bathroom, there were dead bugs in the bathtup and pealing wall paper patches. It was too late at night to find another hotel, but I checked out as early as possible the next morning. Read moreGenuine Hotels.com guest review
"visit to New Bedford"
First room given was full of the smell of cigarette smoke. Bed was unmarried pillows looked like someone was watching tv 5 minutes ago. I asked for another room and there was no other king non smoking available. Had to take a double instead. As rooms go we were surprised to find no fridge , microwave. Room was clean. Hotel felt empty and abandoned.Genuine Hotels.com guest review
"It was close to Zeiterion theatre"
Hotel was very quite. I looked like we were the only guests. The only negative thing was that the pool was closed. Nice hotel overall. And close to the theater which was the main reason of our stay there.Genuine Hotels.com guest review
The front desk "guy" was rude and frankly I thought he was lying. I was put in a double bed x2 because he said he only had doubles. I booked the room 15 or 20 minutes before arriving (?) I have never had a problem with any other reservation made thru Hotels.com. Also I had to demand a copy of the receipt (which did not reflect the room details I was […] actual put in or the price) And the ice bucket was full of water. Because the front desk guy was not trust worthy; I will not be staying there again. Read moreGenuine Hotels.com guest review
Terrible, dirty, noisy, creepy. Will not ever stay there again. Not recommended at all.Genuine Hotels.com guest review
"Right near the campus"
I thought it was a great, great, great place to stay. The place was quiet and the rooms were clean. I had a great night's sleep. Thank you.Genuine Hotels.com guest review
RELAXINGGenuine Hotels.com guest review
"Find another room"
The staff was cool at best. The reserved room was had a king size bed. The previous guests were smoking pot in the non-smoking room and the staff still booked us in the stinking room. We said we needed a smoke free room and " the only thing they had" was a room with 2 double beds. The hotel was empty. We'll see if they revise their pricing. The hotel […] is dark and uninviting and in need of much work. It was a very nice place on our last stay in 2006. Read moreGenuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
"Needs Some Upgrades"
I thought it was an ok place to stay despite the reviews previously written. The place needs some minor upgrades to become more of a three star hotel, but it definitely isn't a one-star. The rooms were clean, as were the common areas. The front-desk staff were friendly, but can be more efficient....meaning speed up check-in time! Overall, I would stay […] there again. Read moreGenuine Hotels.com guest review
"very poor choice at any price, it seems safe while"
Very poor choice at any price, the only good thing I can say is: it seems safe while here. The room is dirty and there are holes in walls and stains on floors. Amenities are missing, like toilet paper, ice bucket has plastic bag liner replaced only once per week, not daily. Very poor choice for very low budget. I would not stay again. I slept sitting […] up in the desk chair; the bed and the side chair were both too soft to be usable at all. Holes in linens and blankets. Refrigerator had mold growing inside, and was unplugged, hence the mold. Read moreGenuine Hotels.com guest review
In all the years that I have been travelling in North America, I have never seen such a disgusting hotel. It was absolutely disgusting. The hotel was filthy, and the bedspreads in the rooms had dried bodily fluids in them. There was trash on the floor and dust and dirt everywhere. I wouln't stay at this fleabag and I would encourage everyone not to […] go there. Read moreGenuine Expedia guest review
The room wasn't cleaned after the first night. Breakfast was cancelled & not available.Genuine Hotels.com guest review
"Distance to activities"
It was ok for just and over night stay. The room was clean enough.Genuine Hotels.com guest review
Bad service, after waiting for half an hour give us the room key and when we entered there were people using it, after this we were given another room which was a smoking room and the sheets were dirty, finally after an hour we had our room, we were informed that breakfast was included and when we went to take it was horrible, seemed an alms, really […] bad Read moreGenuine Hotels.com guest review
Very Nice Comfort at Hotel. Nice service.Genuine Hotels.com guest review
I would not want to stay there again even if I am on a tight budget.Genuine Hotels.com guest review
"Walk out now!"
This hotel was awful. It smelled like smoke, was disgustingly dirty, run down, and looks nothing like the pictures. The lights didn't work and the adjoining room door was open. We did not feel comfortable there and left right away.Genuine Expedia guest review
"Don't Stay Here"
The room was humid and even the air conditioner would not take the humidity away. It smelled like old, stale cigarette smoke. The room had NO windows, it had a door that overlooked a common area, so in effect, there was no natural light. I would not recommend this hotel to anyone, even on a budget - it's just not worth your money!Genuine Expedia guest review
"Good find for a brief stay in New Bedford"
While not ideal for a long vacation, New Bedford Inn and Suites was comfortable and inexpensive for a brief stay in the area. We would not choose to return for an extended vacation, but it was an economical choice while traveling.Genuine Expedia guest review
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