All hotels in Cairns, Queensland, Australia
1 room, 2 adults
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87 Lake Street, Cairns, QLD, 4870, Australia, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 405 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.6
  • Comfort
    3.2
  • Condition
    3.1
  • Neighborhood
    4.1
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3.0 / 5Good
Below average security, comfort and service. Good central CBD location. Noisy area.
Genuine Hotels.com guest review
1 night romance trip Aug 5, 2015
Louise A
US
5.0 / 5Outstanding
"Loved it!"
Very comfortable and welcoming! Perfect for the price!
Genuine Hotels.com guest review
3 night romance trip Mar 23, 2015
Nicole
US
1.0 / 5Poor
"Terrible"
A/C was never cleaned. Had to sleep with window open due to dust coming from A/C ended up with allergies.
Genuine Expedia guest review
Other trip Mar 11, 2015
A Traveler
US
1.0 / 5Poor
Horrible place to stay. Too old and outdated facilities, bedroom smelled wet and uncomfotable, whole place is too hot, checked out staff was horrible too. So please don't advice people to stay. At the same price queens court in cairns did better than them
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
4.0 / 5Excellent
"Good"
A good hotel with helpful staff who help with tickets for excursions.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Merry
US
3.0 / 5Good
"Hides Hotel"
Staff was great. Location was centrally positioned. Room was a little bit small, only 2 of the 4 lightbulbs worked & by the last day only 1 worked. The shared bathroom was deteriorating, hot water came & went. The provided breakfast was cold cereal or hard boiled eggs. It was easier to get free wi-fi across the street at Woolworth's.
Genuine Hotels.com guest review
3 night trip with friends Oct 20, 2014
Timothy
US
3.0 / 5Good
"It's okay, but I prefer better."
It is a barebones hotel located right in town. Pay internet that was unacceptable for my work. I check out the same day.
Genuine Hotels.com guest review
4 night business trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"Good deal"
Pretty good place, considering the low price and excellent location. It wasn't bad at all....very clean and updated bathroom and showers, and there's a sink inside the room. I had one of the remodeled original rooms that face the balcony. It was very spacious and the noise isn't too much of a problem...just bring earplugs for friday and saturday nights. Free wifi is available two blocks away at the Esplanade.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"beach motel"
Standard beach motel--tile floors, basic room amenities, nothing special. Good place for the price and location, easy to walk to the wharf where all sightseeing cruises leave from and many restaurants within walking distance.
Genuine Hotels.com guest review
2 night trip Aug 12, 2014
A Traveler
US
3.0 / 5Good
"Fantastic location"
Good value for money; nice free breakfast; friendly staff. Internet could also be free though.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"not impressed and nervous staying there."
stayed there one night. check in was 1pm but room was not ready yet when I arrived there. room was not very clean, water stains on the ceiling, lock on doors and windows did not seem secure. room was above Irish pub and was noisy. twin bed was uncomfortable. was awoken at 230 am by loud bang on my outside wall from someone throwing something at the wall. Pictures on site were much more flattering than reality. TV was about the same size as my laptop screen and did not have good reception(fuzzy picture and sound cutting out) It was one step up from a backpacker hostel.
Genuine Expedia guest review
Other trip Jul 21, 2014
Rich
US
4.0 / 5Excellent
"met our needs just fine"
This was a good location. We had a plane change into New Zealand, and needed an additional place to stay conveniently in Australia
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2014
A Traveler
US
4.0 / 5Excellent
"close to all sights"
10 min walk to boat to get to reef, next to food and shopping, they are fixing the street right now, harder to access area, but not too bad. I think this area could be noisy in crowed season, but it was just what we were looking for while we were here
Genuine Hotels.com guest review
1 night trip with friends May 19, 2014
A Traveler
US
4.0 / 5Excellent
Everything else as advertised except the shared toilets! I have stayed for 4 nights and definitely for the 3 of them I can confirm that they have not been cleaned!!
Genuine Venere guest review
Other trip May 11, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent value"
very nice..convenient to everything
Genuine Hotels.com guest review
3 night family trip Mar 10, 2014
A Traveler
US
2.0 / 5Fair
"Bad choice"
About the best thing that I can say about this hotel is that I don't think my room had bedbugs (and, believe me, I checked for them). This could be a very charming old hotel in a convenient location near the CBD, so it's a real shame that it is so dirty and poorly maintained. My room was filthy and there was no maid service at all for the three nights that I stayed there. The mattress appeared to be about 40 years old and was quite lumpy. The phones and internet service weren't working and some of the hotel employees were very unhelpful. My room had a door to the second-floor balcony and one night there was a large, late-night noisy party right outside of it. If I hadn't pre-paid for my room, I would have found another place to stay, even if it cost substantially more.
Genuine Hotels.com guest review
3 night trip with friends Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
"It's OK."
The Hotel is fairly friendly. Everything is OK. Good for price.
Genuine Hotels.com guest review
2 night trip Sep 20, 2013
L
US
4.0 / 5Excellent
Nice place for what it is for; between a hotel and backpackers. Reasonable and clean for the situation. Know what you think is acceptable before you go there (shared bathrooms and such).
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and price!"
Perfect for our short stay in Cairns. Close to everything. Right behind the airport bus drop off and only 2 blocks from the Esplanade.
Genuine Hotels.com guest review
1 night trip Jul 11, 2013
Elizabeth
US
3.0 / 5Good
"Good bargin"
Small clean room. No private bathroom, public bathroom with entire floor. 4 showers, 2 toilets. Breakfast is better than I thought, coffee, juice, cereal, boiled eggs, toast. A café breakfast will add another $15 per day. So the included breakfast is a good deal. The neighborhood is surrounded by backpacker hostels and bars, so there are many young people staying around the area getting drunk and staying up late. Though I thought the hotel was quite.
Genuine Hotels.com guest review
4 night trip Jun 6, 2013
Mario
US
1.0 / 5Poor
"Beware: You get what you pay for"
There are several things to be ware of and I wish I had know this from reading the other reviews: 1. Shared BATH: means that six to seven people will be sharing a bath, shower and bathroom facilities. it does not mean you have a bathroom between a connecting room. 2. the cheaper rooms are musty and they tried to convert this to a room. and it is bad 3. The HOTEL is NOISY..the entire night. not from the partiers,,,you CAN hear the traffic outside all night long and you can never sleep. 4. I had a to pay extra money to upgrade
Genuine Expedia guest review
Other trip Jun 17, 2013
dissappointed
US
5.0 / 5Outstanding
"Lovely location!!!!"
We loved it!
Genuine Hotels.com guest review
3 night trip Feb 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and good price!"
This hotel was a very good bargain. It is centrally located, has an excellent staff and has a historical connection to the city. If you want someone to make your bed or bring you towels, pay the $80 extra a night. I stayed for 4 nights and it was a very nice experience.
Genuine Expedia guest review
Other trip Mar 22, 2013
Ron from UOG
US
3.0 / 5Good
"Easy to walk to transport area"s for atractions"
Ok for price....staff nice...maybe pay extra for updated room.had to carry bags up stairs for heritage room....room was clean
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
Audrea
US
3.0 / 5Good
Not so clean wall-to-wall carpet, old-fashioned, OK breakfast, AC, fridge. Wifi, internet not free, you must buy a code for a certain time. People shouting and screaming in the middle of the night outside.
Genuine Venere guest review
Other trip Jan 16, 2013
A Traveler
US
4.0 / 5Excellent
"affordable, convenient, historical"
Staff was friendly and helpful, historical hotel was fun, especially old elevator. Location very convenient to wharf, shops, restaurants, car rentals, tourism, etc. Price was economical and it was neat and clean.
Genuine Hotels.com guest review
Other trip Nov 25, 2012
Bob & Cindy
US
4.0 / 5Excellent
"Best Value Hotel for People Watching!"
This is the most convenient hotel in Cairns, centrally located and very spacious. Loved the veranda from which I can eat breakfast, sip my drinks, and watch the parade of characters that turn Cairns into a daily festival. The room was fairly small and the bed was right under the AC unit. A single push and the bed relocated to a more suitable side of the room. The floors are tile and the bed is on roller - too simple! the front desk staff were harried but still polite and I found them always helpful. I walked everywhere and found so many things to do I need to return for a week. The metro bus service main terminal is just outside the hotel, making connections to anywhere a snap. The large Woolworths right across the street has everything I required - from clothes and souvenirs to food and drinks. Couldn't be easier!
Genuine Expedia guest review
Other trip Nov 19, 2012
David
US
3.0 / 5Good
"Think before you book"
The room was not as clean as it might have been. The area is very noisy all night long.
Genuine Expedia guest review
Other trip Nov 8, 2012
A Traveler
US
3.0 / 5Good
"You are getting what you pay for."
while the location can't be beat (although if you are on the weekend, expect it to be loud outside) the first room that they gave me, was un maid. The second while it was made... is closer to a 1-2 star rating. The wifi was down, but the Internet cafe downstairs was still working. The breakfast that was included was a plus. If you want a inexpensive hotel in the heart of the downtown area, then this is what you want. Just don't expect any frills.
Genuine Hotels.com guest review
1 night trip Oct 17, 2012
A Traveler
US
4.0 / 5Excellent
"Well worth the stay"
I rated this at slightly above average hotel (3.6 of 5). 1 being horrible, 3 average, and 5 way above average. The staff was friendly, kind, and helpful. It is what I expect for the price range. The minimal continental breakfast was very appreciated. I highly reccomend this place due to its location and pricing is good.
Genuine Hotels.com guest review
1 night trip Sep 25, 2012
A Traveler
US
4.0 / 5Excellent
"Good location"
Will come back again with my friends
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Business trip"
Business trip
Genuine Hotels.com guest review
3 night business trip Aug 16, 2015
A Traveler
AU
3.0 / 5Good
"Great, central location with adequate service"
Great location in the center of Cairns close to the Esplanade. Pretty basic rooms but not impressed with the service as putting up a sign to clean the room only resulted in the bed being made after two days but no change of towels etc.
Genuine Hotels.com guest review
2 night business trip Aug 14, 2015
Heike
ZA
5.0 / 5Outstanding
"Excellent."
Great stay. Great place.
Genuine Hotels.com guest review
2 night family trip Aug 18, 2015
Uday
AU
3.0 / 5Good
"Ok service and rooms but great central location"
The hotel was ok but not outstanding. The service was basic and I found it rather annoying that despite putting up the please clean the room sign twice the room was either not attended to at all or only the bed was made but nothing appeared to be cleaned and during a week's stay the towels weren't replaced once. The pool is located in the parking garage and though it appeared clean the location did not invite for use. The location proved to be great, right in the center of Cairns where most restaurants clubs etc. are located. This made the weekend a bit noisy but otherwise the room was suprisingly quiet.
Genuine Hotels.com guest review
6 night business trip Aug 8, 2015
Heike
ZA
5.0 / 5Outstanding
Good hotel for the price
Genuine Hotels.com guest review
1 night business trip Aug 14, 2015
A Traveler
AU
3.0 / 5Good
"great location"
We were disappointed that our bed wasn't made after we left our sign on door.
Genuine Hotels.com guest review
2 night family trip Jun 18, 2015
karen
AU
4.0 / 5Excellent
"Great location"
This hotel was just what we needed. It was clean, in a perfect location to the city. Less than a 5 min walk to the lagoon/street with the best food. Impressed with breakfast in the morning, nice balcony/patio for breakfast. One staff member was a little... Grumpy at some times but overall nice staff and great stay.
Genuine Hotels.com guest review
1 night trip with friends Jun 7, 2015
Erich
AU
5.0 / 5Outstanding
"Nice chsracter"
Great location, parking on-site. Nice little heritage rooms, shared bathrooms clean. We'll come again.
Genuine Expedia guest review
Other trip May 16, 2015
ak
AU
5.0 / 5Outstanding
"Great to be in the centre of town. Great shopping!"
The hotel was right in the centre of all the great shopping. The veranda in the morning was beautiful. Clean room and very friendly staff.
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
AU
4.0 / 5Excellent
"3 Nights in Cairns"
Having never stayed in Cairns before I randomly chose Hides Hotel. What a stroke of luck, it was right on the main street and close to everything.
Genuine Expedia guest review
Other trip Apr 9, 2015
Lesley
AU
4.0 / 5Excellent
"The change was good"
Have stayed many times at this hotel. Excellent value and great location in the CBD. Great location for breakfast on veranda overlooking square. Tried a budget (heritage) room for the first time which featured a shared bathroom. Turned out great and worth the saving. Wonderful old hotel and I will be back.
Genuine Expedia guest review
Other trip Apr 5, 2015
Jacksans
CA
3.0 / 5Good
"no screen window"
no screen window, poor sound insulation room is big enough
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
CHIA-YING
AU
4.0 / 5Excellent
"good value"
地点很好,很方便。房间整洁,早餐虽然简单,但满足全家需求。白天的服务员比较热情,晚上的差些。提供去海滩的大浴巾,但房间内使用的毛巾只给了两条。经济实惠,关键是去哪里都很方便。不足的就是晚上的噪音太大,楼下酒吧和聚会场所较多,通常12点以后才会安静下来。
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
rebecca
AU
4.0 / 5Excellent
"Good Hotel, Great staff"
Had a great stay. The hotel is wonderfully located and was at a great price. The only downside was an occasional ant in our room. Would stay again.
Genuine Hotels.com guest review
7 night romance trip Mar 11, 2015
A Traveler
AU
4.0 / 5Excellent
"Perfect"
Worth the cost. Perfect situation. Friendly
Genuine Hotels.com guest review
2 night trip Mar 3, 2015
Christian
AS
3.0 / 5Good
"Value for money stay"
One night stay while attending a social commitment. It was a 'value for money' stay that proved to be just that. Worth the money, unpretentious and efficient. The guy at reception was very helpful, enabled us to check-in early when we arrived.
Genuine Hotels.com guest review
1 night romance trip Feb 23, 2015
A Traveler
AU
4.0 / 5Excellent
"Centrally located, clean, price"
Found it to be a very pleasent stay and the breakfast was a bonus
Genuine Hotels.com guest review
2 night family trip Feb 1, 2015
John
AU
5.0 / 5Outstanding
"Great"
Great hotel will be staying here again!
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
Charlie
GB
3.0 / 5Good
"GREAT LOCATION!"
Pros: Excellent location, Good value for money, Good Breakfast Cons: Poor room service, old facilities, bad air con. (not enough)
Genuine Expedia guest review
Other trip Feb 7, 2015
Bruno
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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