All hotels in Cairns, Queensland, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here87 Lake Street, Cairns, QLD, 4870, Australia, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 400 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.6
  • Comfort
    3.2
  • Condition
    3.0
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very comfortable and welcoming! Perfect for the price!
Genuine Hotels.com guest review
3 night romance trip Mar 23, 2015
Nicole
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A good hotel with helpful staff who help with tickets for excursions.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Merry
US
3.0 / 5Good
"Hides Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Staff was great. Location was centrally positioned. Room was a little bit small, only 2 of the 4 lightbulbs worked & by the last day only 1 worked. The shared bathroom was deteriorating, hot water came & went. The provided breakfast was cold cereal or hard boiled eggs. It was easier to get free wi-fi across the street at Woolworth's.
Genuine Hotels.com guest review
3 night trip with friends Oct 20, 2014
Timothy
US
3.0 / 5Good
"It's okay, but I prefer better."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
It is a barebones hotel located right in town. Pay internet that was unacceptable for my work. I check out the same day.
Genuine Hotels.com guest review
4 night business trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pretty good place, considering the low price and excellent location. It wasn't bad at all....very clean and updated bathroom and showers, and there's a sink inside the room. I had one of the remodeled original rooms that face the balcony. It was very spacious and the noise isn't too much of a problem...just bring earplugs for friday and saturday nights. Free wifi is available two blocks away at the Esplanade.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"beach motel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Standard beach motel--tile floors, basic room amenities, nothing special. Good place for the price and location, easy to walk to the wharf where all sightseeing cruises leave from and many restaurants within walking distance.
Genuine Hotels.com guest review
2 night trip Aug 12, 2014
A Traveler
US
3.0 / 5Good
"Fantastic location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good value for money; nice free breakfast; friendly staff. Internet could also be free though.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"not impressed and nervous staying there."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
stayed there one night. check in was 1pm but room was not ready yet when I arrived there. room was not very clean, water stains on the ceiling, lock on doors and windows did not seem secure. room was above Irish pub and was noisy. twin bed was uncomfortable. was awoken at 230 am by loud bang on my outside wall from someone throwing something at the wall. Pictures on site were much more flattering than reality. TV was about the same size as my laptop screen and did not have good reception(fuzzy picture and sound cutting out) It was one step up from a backpacker hostel.
Genuine Expedia guest review
Other trip Jul 21, 2014
Rich
US
4.0 / 5Excellent
"met our needs just fine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a good location. We had a plane change into New Zealand, and needed an additional place to stay conveniently in Australia
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2014
A Traveler
US
4.0 / 5Excellent
"close to all sights"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
10 min walk to boat to get to reef, next to food and shopping, they are fixing the street right now, harder to access area, but not too bad. I think this area could be noisy in crowed season, but it was just what we were looking for while we were here
Genuine Hotels.com guest review
1 night trip with friends May 19, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    4.0
Everything else as advertised except the shared toilets! I have stayed for 4 nights and definitely for the 3 of them I can confirm that they have not been cleaned!!
Genuine Venere guest review
Other trip May 11, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice..convenient to everything
Genuine Hotels.com guest review
3 night family trip Mar 10, 2014
A Traveler
US
2.0 / 5Fair
"Bad choice"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
About the best thing that I can say about this hotel is that I don't think my room had bedbugs (and, believe me, I checked for them). This could be a very charming old hotel in a convenient location near the CBD, so it's a real shame that it is so dirty and poorly maintained. My room was filthy and there was no maid service at all for the three nights that I stayed there. The mattress appeared to be about 40 years old and was quite lumpy. The phones and internet service weren't working and some of the hotel employees were very unhelpful. My room had a door to the second-floor balcony and one night there was a large, late-night noisy party right outside of it. If I hadn't pre-paid for my room, I would have found another place to stay, even if it cost substantially more.
Genuine Hotels.com guest review
3 night trip with friends Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
"It's OK."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
The Hotel is fairly friendly. Everything is OK. Good for price.
Genuine Hotels.com guest review
2 night trip Sep 20, 2013
L
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice place for what it is for; between a hotel and backpackers. Reasonable and clean for the situation. Know what you think is acceptable before you go there (shared bathrooms and such).
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect for our short stay in Cairns. Close to everything. Right behind the airport bus drop off and only 2 blocks from the Esplanade.
Genuine Hotels.com guest review
1 night trip Jul 11, 2013
Elizabeth
US
3.0 / 5Good
"Good bargin"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Small clean room. No private bathroom, public bathroom with entire floor. 4 showers, 2 toilets. Breakfast is better than I thought, coffee, juice, cereal, boiled eggs, toast. A café breakfast will add another $15 per day. So the included breakfast is a good deal. The neighborhood is surrounded by backpacker hostels and bars, so there are many young people staying around the area getting drunk and staying up late. Though I thought the hotel was quite.
Genuine Hotels.com guest review
4 night trip Jun 6, 2013
Mario
US
1.0 / 5Poor
"Beware: You get what you pay for"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
There are several things to be ware of and I wish I had know this from reading the other reviews: 1. Shared BATH: means that six to seven people will be sharing a bath, shower and bathroom facilities. it does not mean you have a bathroom between a connecting room. 2. the cheaper rooms are musty and they tried to convert this to a room. and it is bad 3. The HOTEL is NOISY..the entire night. not from the partiers,,,you CAN hear the traffic outside all night long and you can never sleep. 4. I had a to pay extra money to upgrade
Genuine Expedia guest review
Other trip Jun 17, 2013
dissappointed
US
5.0 / 5Outstanding
"Lovely location!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved it!
Genuine Hotels.com guest review
3 night trip Feb 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and good price!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was a very good bargain. It is centrally located, has an excellent staff and has a historical connection to the city. If you want someone to make your bed or bring you towels, pay the $80 extra a night. I stayed for 4 nights and it was a very nice experience.
Genuine Expedia guest review
Other trip Mar 22, 2013
Ron from UOG
US
3.0 / 5Good
"Easy to walk to transport area"s for atractions"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Ok for price....staff nice...maybe pay extra for updated room.had to carry bags up stairs for heritage room....room was clean
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
Audrea
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    1.0
Not so clean wall-to-wall carpet, old-fashioned, OK breakfast, AC, fridge. Wifi, internet not free, you must buy a code for a certain time. People shouting and screaming in the middle of the night outside.
Genuine Venere guest review
Other trip Jan 16, 2013
A Traveler
US
4.0 / 5Excellent
"affordable, convenient, historical"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Staff was friendly and helpful, historical hotel was fun, especially old elevator. Location very convenient to wharf, shops, restaurants, car rentals, tourism, etc. Price was economical and it was neat and clean.
Genuine Hotels.com guest review
Other trip Nov 25, 2012
Bob & Cindy
US
4.0 / 5Excellent
"Best Value Hotel for People Watching!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is the most convenient hotel in Cairns, centrally located and very spacious. Loved the veranda from which I can eat breakfast, sip my drinks, and watch the parade of characters that turn Cairns into a daily festival. The room was fairly small and the bed was right under the AC unit. A single push and the bed relocated to a more suitable side of the room. The floors are tile and the bed is on roller - too simple! the front desk staff were harried but still polite and I found them always helpful. I walked everywhere and found so many things to do I need to return for a week. The metro bus service main terminal is just outside the hotel, making connections to anywhere a snap. The large Woolworths right across the street has everything I required - from clothes and souvenirs to food and drinks. Couldn't be easier!
Genuine Expedia guest review
Other trip Nov 19, 2012
David
US
3.0 / 5Good
"Think before you book"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room was not as clean as it might have been. The area is very noisy all night long.
Genuine Expedia guest review
Other trip Nov 8, 2012
A Traveler
US
3.0 / 5Good
"You are getting what you pay for."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
while the location can't be beat (although if you are on the weekend, expect it to be loud outside) the first room that they gave me, was un maid. The second while it was made... is closer to a 1-2 star rating. The wifi was down, but the Internet cafe downstairs was still working. The breakfast that was included was a plus. If you want a inexpensive hotel in the heart of the downtown area, then this is what you want. Just don't expect any frills.
Genuine Hotels.com guest review
1 night trip Oct 17, 2012
A Traveler
US
4.0 / 5Excellent
"Well worth the stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I rated this at slightly above average hotel (3.6 of 5). 1 being horrible, 3 average, and 5 way above average. The staff was friendly, kind, and helpful. It is what I expect for the price range. The minimal continental breakfast was very appreciated. I highly reccomend this place due to its location and pricing is good.
Genuine Hotels.com guest review
1 night trip Sep 25, 2012
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Will come back again with my friends
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2012
A Traveler
US
3.0 / 5Good
"Best Cairns budget hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I am a regular visitor to this hotel which is probably the best budget hotel in the center of Cairna. Close to everything and 2 block walk to The beach front Esplanade. Main bus terminal is right at the front door. P J O'Briens Pub is around the corner in the same building and the currency exchange next door to the pub gives good rates with no commission. My complimentary breakfast on the great outside deck overlooking the main square provides toast and cereal and is enough to start the day. My main complaint always is the terrible internet service. Most rooms don't pick up the signal and you need to go to the breakfast deck or the lobby to connect - a big inconvenience. However, other than ther internet issue, it's a thumbs up for the Hides - great value - great location.
Genuine Expedia guest review
Other trip Jul 13, 2012
Jack
US
4.0 / 5Excellent
"Love Hides Hotel!!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I loved Hides Hotel. The staff was absolutely wonderful, the location is the best in Cairns and we got a deal that couldn't be beat. We loved sitting on the veranda overlooking the square with our wine after a long day of sight seeing. We stayed 9 nights and hated to leave.
Genuine Hotels.com guest review
9 night trip Jun 18, 2012
Kary
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"no screen window"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
no screen window, poor sound insulation room is big enough
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
CHIA-YING
AU
4.0 / 5Excellent
"good value"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
地点很好,很方便。房间整洁,早餐虽然简单,但满足全家需求。白天的服务员比较热情,晚上的差些。提供去海滩的大浴巾,但房间内使用的毛巾只给了两条。经济实惠,关键是去哪里都很方便。不足的就是晚上的噪音太大,楼下酒吧和聚会场所较多,通常12点以后才会安静下来。
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
rebecca
AU
4.0 / 5Excellent
"Good Hotel, Great staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a great stay. The hotel is wonderfully located and was at a great price. The only downside was an occasional ant in our room. Would stay again.
Genuine Hotels.com guest review
7 night romance trip Mar 11, 2015
A Traveler
AU
4.0 / 5Excellent
"Perfect"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Worth the cost. Perfect situation. Friendly
Genuine Hotels.com guest review
2 night trip Mar 3, 2015
Christian
AS
3.0 / 5Good
"Value for money stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
One night stay while attending a social commitment. It was a 'value for money' stay that proved to be just that. Worth the money, unpretentious and efficient. The guy at reception was very helpful, enabled us to check-in early when we arrived.
Genuine Hotels.com guest review
1 night romance trip Feb 23, 2015
A Traveler
AU
4.0 / 5Excellent
"Centrally located, clean, price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Found it to be a very pleasent stay and the breakfast was a bonus
Genuine Hotels.com guest review
2 night family trip Feb 1, 2015
John
AU
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel will be staying here again!
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
Charlie
GB
3.0 / 5Good
"GREAT LOCATION!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Pros: Excellent location, Good value for money, Good Breakfast Cons: Poor room service, old facilities, bad air con. (not enough)
Genuine Expedia guest review
Other trip Feb 7, 2015
Bruno
AU
4.0 / 5Excellent
"Central hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Convenient no frills budget hotel.
Genuine Hotels.com guest review
1 night trip Jan 23, 2015
Stuart
GB
4.0 / 5Excellent
"Hallways and rooms"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The rooms and hallways were very hot and humid, as was the weather but the air conditioning was very poor. Staff on the desk were all very nice especially the evening lady, didn't get her name but very helpful
Genuine Expedia guest review
Other trip Jan 12, 2015
kookycockney
CA
3.0 / 5Good
"Budget Hotel with Shared Bathroom"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was put in one room when arrived but, what I thought was a double bed was actually 2 singles placed together and the mattresses sagged in the middle so I had the mattress seams sticking into my back. I was moved the next day after I complained. The bed was the same as the other room but the mattresses were newer so didn't sag. Bed and breakfast stay was OK after that.
Genuine Expedia guest review
Other trip Jan 12, 2015
John
AU
2.0 / 5Fair
"Close to the major attractions"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Seems relatively good bang for the buck. Air-con worn out - noisy. Breakfast as advertised - "simple continental".
Genuine Expedia guest review
Other trip Dec 23, 2014
Gunnar
AU
3.0 / 5Good
"good"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
good
Genuine Hotels.com guest review
4 night family trip Dec 11, 2014
deli
AU
3.0 / 5Good
"just on"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Doesn't list on ads about No room service and share bathroom.but stuff very nice.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
richard
AU
4.0 / 5Excellent
"good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
good
Genuine Hotels.com guest review
5 night family trip Dec 11, 2014
deli
AU
3.0 / 5Good
"Convenient and well connected to all tourist locat"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was friendly. Helped in planning of our trips during our 3 days stay at Cairns.
Genuine Hotels.com guest review
3 night family trip Nov 10, 2014
Priyanka
IN
1.0 / 5Poor
"Don't stay here"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Booked a superior room and only got a standard room. Very small with noisy a/c just outside the window. Manager was rude and unhelpful.
Genuine Hotels.com guest review
3 night trip Nov 17, 2014
Scott
AU
4.0 / 5Excellent
"Good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location in the heart of the city. So convenient!
Genuine Hotels.com guest review
1 night business trip Nov 18, 2014
Margot
AU
4.0 / 5Excellent
"Great location close to the beach and supermarket"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All the staffs are super kind and considerable. Big thanks for Sharon for helping us sort out the problem due to our flight cancellation . reasonable price and breakfast included . Definitely will come back again !
Genuine Expedia guest review
Other trip Nov 20, 2014
Grace
AU
4.0 / 5Excellent
"best location, poor breakfast."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is perfect, the room is all right but the breakfast is poor.
Genuine Hotels.com guest review
4 night romance trip Nov 3, 2014
Catarina
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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